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Sony SmartWatch US version 1 Android Bluetooth USB Retail Box by Review Summary ,  Sep 25, 2015

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Sony SmartWatch US version 1 Android Bluetooth USB Retail Box
Report Date: 09/25/2015
Based on 502 customer reviews
Overall satisfaction: 3.3
Returned or considering to return: 8.2%

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Frequently Mentioned by Customers:


Individual Feature Rating
Apps4.0   below average
Music4.0   average
Bluetooth3.8   average
Control3.8   average
Quality3.5   below average
Battery3.3   average
Plastic3.3   average
Charging2.5   average
Connection2.5   average
Display2.5   average


Quotes from the Reviews - What People Say about:

Apps

Apps:
"It does exactly what I purchased it for, It paired right up with my Galaxy S4, apps available to see your messages, missed calls, make or accept a call, control your music, see facebook and twitter posts, charges quickly (the charger is unique to the watch), comes with 2 bands (black and white) and love the option to add a different band to dress up or down."
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"I also use apps like the Call Handling, Missed Calls and a few others like Find Phone (great if your kids like to hide your phone), phone book, Music Player, weather and CalendarEvents."
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"my problem is with the developers of the apps for the watch."
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"The apps are small and once they install on your phone its dead easy to get them onto your watch."
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"This may be in part user error because this has been less of a problem the more time I spend with the phone (Don't forget to have the SmartWatch app open and running on your phone when trying to re-sync).Apps: I've only used the messaging, call handler, missed call, weather, and find phone apps but they all work well."
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"So that when you get a call,text or whatever the watch will let you know and most of the apps provide a good feed of information and the ones like facebook and twitter can be set to not show timeline and only update every so often to reduce power consumption (although no skype app is currently available on the playstore).Also this watch does not take up your only bluetooth signal ive been able to have my xperia z1s connected to a bluetooth headset and the watch at the same time, in fact with this watch and a bluetooth headset i've been able to make calls with my phone sitting across the room."
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"Lots of fun once you figure out how to get apps into the watch."
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"Ok i wish they was more USEFULL free apps on the market of this thing but non the less its a great watch second phone thing ever."
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"There are a lot of apps that make the watch a lot of fun, I feel with all products there going to be lemons and if your getting this watch expecting it to deliver babies then you should just spend the extra cash or so for a smarter watch."
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"it is a great product the charger rules the apps are limited I would marry it if it was not for it dropping Bluetooth all the time"
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Battery

Battery:
"The battery charge could be unpredictable, lose connection with the phone for an unknown reason."
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"is fine, but this watch not recomended because the battery not is functional"
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"Battery life is not so great only lasting between 1 1 2 ~2 days on a single charge."
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"It came with a second backup battery which had a broken spring so thats useless but on another note the call clearity is good."
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"Negative sides:- The battery."
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"**So let me address what some people have been complaining about a major issue with the MN2SW: Battery life."
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"Battery life was good in the beginning (approximately 2 days) now for some reason, it barely last 8 hours"
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"Also the battery carried a charge for two days which was good as I used it frequently but once it got low and I put it to recharge it never fully charged again."
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")Cons:-Battery life: I needed to charge my watch pretty much every day with just normal use (occasional text message notification)."
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"The device itself worked great, it would sync to my phone via Bluetooth without a problem, it had a fairly decent battery life of 3 days with average use."
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"This watch is an excellent product but it's system for the charge the battery is an disaster."
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Bluetooth

Bluetooth:
"The Bluetooth connection fails to renew the passkey thus meaning if you disconnect or change devices you will run into issues."
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"I have a htc evo 3d works really nice, one issue I would have is that Bluetooth is sometimes hard to connect it just won't connect til you turn off both the phone and the watch."
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"Bluetooth connection is weak."
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"The only technical complaint I have is that it likes to drop the bluetooth connection a little too often."
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"While you are out and about or even in a crowded area and your phone is in its holster or in your pocket or in the backpack and you might not be able to get to it, you'll be able to see who is calling and then with your bluetooth headset (yes you can have both items connected at the same time) answer the call, never having to fumble with your phone."
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"I have a htc evo 3d works really nice, one issue I would have is that Bluetooth is sometimes hard to connect it just won't connect til you turn off both the phone and the watch."
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"This watch will lose its time if away from the Bluetooth source, other than that it is a nice device and looks good as well."
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"Good for the necessities, does keep time if bluetooth connection is lost once already established."
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"So that when you get a call,text or whatever the watch will let you know and most of the apps provide a good feed of information and the ones like facebook and twitter can be set to not show timeline and only update every so often to reduce power consumption (although no skype app is currently available on the playstore).Also this watch does not take up your only bluetooth signal ive been able to have my xperia z1s connected to a bluetooth headset and the watch at the same time, in fact with this watch and a bluetooth headset i've been able to make calls with my phone sitting across the room."
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Charging

Charging:
"The battery charge could be unpredictable, lose connection with the phone for an unknown reason."
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"Charging problems worked rarely total waste of money"
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"Very satisfied with this seller, however Sony disappoints me, the watch stopped functioning after about a year and a half, which is most likely my fault as I did not charge it for a couple months (I kept forgetting to replace the screen covers and did not want to scratch it) So when I tried to charge the watch, no reaction!"
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"Have had for two years now an other than adding a much nicer wrist band with the included sled the only drawback is that the charging cord isometimes takes a bit of juggling to start the charge."
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"My only complaint is the proprietary connector on the watch for the USB charging cable."
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"Battery life is not so great only lasting between 1 1 2 ~2 days on a single charge."
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"Also the battery carried a charge for two days which was good as I used it frequently but once it got low and I put it to recharge it never fully charged again."
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"Some of the reviews say the charger disconnects easy, and thats true if you try to charge it with it still clipped to the watchband however if you unclip it from the band the clip provides a very strong hold for the charger."
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"Since it is difficult to charge on the go, what good is a watch that won't tell time for a minmum of 24 hours."
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")Cons:-Battery life: I needed to charge my watch pretty much every day with just normal use (occasional text message notification)."
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Connection

Connection:
"The battery charge could be unpredictable, lose connection with the phone for an unknown reason."
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"I am not able to connect the watch with a Samsung Galaxy S2!"
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"The onely problem is that they never connected again the watch would flash the connecting screen and then turn off and not once did i see it pop up on my phones listed divices."
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"The Bluetooth connection fails to renew the passkey thus meaning if you disconnect or change devices you will run into issues."
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"The only thing I got the watch to do while I was able to keep it connected was show the time (incorrect time at that).I wouldn't even give this product a star, the key downfalls of this device are;1) Poor packaging, you don't need to make a vault out of sharp plastic.2) Poor Bluetooth connectivity.3) Over all, bad programming (Watch, phone, and peripherals)4) Poor customer support."
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"Good for the necessities, does keep time if bluetooth connection is lost once already established."
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"So that when you get a call,text or whatever the watch will let you know and most of the apps provide a good feed of information and the ones like facebook and twitter can be set to not show timeline and only update every so often to reduce power consumption (although no skype app is currently available on the playstore).Also this watch does not take up your only bluetooth signal ive been able to have my xperia z1s connected to a bluetooth headset and the watch at the same time, in fact with this watch and a bluetooth headset i've been able to make calls with my phone sitting across the room."
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"The connection setup is easy (and no you cannot use it with an apple product)."
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"The only thing I got the watch to do while I was able to keep it connected was show the time (incorrect time at that).I wouldn't even give this product a star, the key downfalls of this device are;1) Poor packaging, you don't need to make a vault out of sharp plastic.2) Poor Bluetooth connectivity.3) Over all, bad programming (Watch, phone, and peripherals)4) Poor customer support."
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"Keeps disconnecting to phone Finding myself restarting my phone and watch to pair them again, where as my pebble watch stays connected always, i liked the led screen but fingerprints make it hard to see, plastic clip is cheesy and seems breakable.. Sony has been letting me down lately cause my PS4 also has blue light error and my XBR tv broke last year and vaio pc lasted only sad 2 years so much being a sony fan, Apple is looking good every day ;("
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Control

Control:
"I bought this for a gift, an I still have problems accepting as other thing as a control remote for a cell phone but the gifted person that received it was thrilled."
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"It does exactly what I purchased it for, It paired right up with my Galaxy S4, apps available to see your messages, missed calls, make or accept a call, control your music, see facebook and twitter posts, charges quickly (the charger is unique to the watch), comes with 2 bands (black and white) and love the option to add a different band to dress up or down."
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"Controls can be tough and after 2 weeks are still occasionally a problem."
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"Its a good remote control of some sort for your phone, i use it for fb mail and messaging."
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"PROS Nice digital watch for day, date and time Controls phone calls flawlessly Have a great app that controls wifi, sounds, and several other toggles from the watch Good weather app."
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"It works great with my Xperia Acro Sit's perfect to control my training with the endomondo sport tracker app and to control the music while I'm running....Also I use it to control my music in my car (I connect my phone to the ChevyStar music module)."
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"instantly connects to my phone after downloading appropriate apps on my android 4.0, pretty good battery and can control music and view text and calls with out looking at phone, plus the time lol."
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Display

Display:
"The display for this product is terrible."
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"The main problem I have with the watch is the level or lack of brightness display on the watch."
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"There is a motion activated mode where you supposedly only have to turn your wrist to start the display but I found that doesn't work well either."
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"The watch it doesn't have a nice display."
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"I give it a 4 instead of 5 because of display in sunlight and minor hassle when charging (micro USB would've been sweet)."
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":)Cons:1) Display - Hard to see in bright sunlight which hurts the purpose of using it for running and biking and, the display resolution and refresh rate leaves a TON to be desired."
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"Don't these people make displays for a living pretty much?"
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"The display is low rez but mostly adequate, not for use in bright sunlight."
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"After getting it, I discovered some pretty important shortcomings.1 - Battery life - although the promoted battery life is about 5 days, I found that mine was about 1 1 2 days at best.2 - This watch doesn't display time info without a prompt from the wearer (taps on watchface, or raising your arm depending on setting), otherwise it is just a black screen."
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"watch vibrates when new messages are loaded to phone and displays information nicely."
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"But I could still see the time and without direct sunlight on the display and outdoors, I was still able to read my notifications."
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Music

Music:
"It may be a problem with the Google Play Music app, but I'm not sure."
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"The only software problem I've encountered is when using the music controller with my phone as sometimes it won't load and I'd have to open and close the music controller on the watch to get it to work and when I change tracks the new track won't show on the watch but will play."
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"The apps designed to run on the watch are those that are very useful for doing checking quick things that you don't want to take your smartphone out for, i. e. reading text messages, seeing whose calling your phone & sending back pre-defined text messages, checking missed calls, controlling your music player app, turning your phone's sound mode (normal, vibrate, silent), gchat notifications, meeting reminders, weather updates with detail, facebook status, twitter updates, etc."
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"Music works great."
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"It is a great little music player so bravo Sony you did a great job."
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"The best part about it is the music."
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"kind of small I thought it was going to be bigger and some of the apps don't work with it only thing that works good was the music and the messages."
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"I love it and use it a lot specially on my job for the music player."
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Plastic

Plastic:
"However, the greatest complaint is the two tiny plastic tabs that hold the watch to the band."
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"Keeps disconnecting to phone Finding myself restarting my phone and watch to pair them again, where as my pebble watch stays connected always, i liked the led screen but fingerprints make it hard to see, plastic clip is cheesy and seems breakable.. Sony has been letting me down lately cause my PS4 also has blue light error and my XBR tv broke last year and vaio pc lasted only sad 2 years so much being a sony fan, Apple is looking good every day ;("
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"One of the plastic hooks broke so it won't stay on to the watchband, nor will it charge with the cable well, since the clip holds the proprietary charging cable in place."
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"The screen is plastic, easily smears and is not easy to get to work."
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"The other problem is the fact the plastic loop the pin slides into is very thin, and looks as it could break easily."
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"However, the greatest complaint is the two tiny plastic tabs that hold the watch to the band."
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"The prongs that hold it together are plastic and not so plyable, so it broke off easily and I don't think it can be repaired."
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"The clip is completely plastic with two tiny plastic clasps that easily break off, then your clip no longer works to hold it on the band."
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"but it makes the watch face thicker than it should be.4 - The back and lower edges of the watch are white plastic and they really stand out - would have been so much nicer in black plastic so that it would not be noticeable against the black band."
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Quality

Quality:
"The watch band it comes with doesn't seem to be that great of quality so I replaced it with a nylon band."
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"So, if you have one that's still working, I would recommend not letting it go below about 25%.This had a lot of potential, but SONY seems to have ruined any possibility of success by having terrible quality checks for the product."
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"And the built-in mechanism is made of two components: one is a battery meter, and the other is a warning vibration telling you that the battery failed (yes, you got that right: with its last breath, it vibrates one last time and then it duly dies on you);* The build quality appears good (but not exceptional): nothing feels flimsy, creaky or excessively plasticky, and the weight is well distributed."
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"That's particularly annoying because the clip in itself is totally useless to me (I only wear it on the wristband), so it's a useless feature that makes the product unnecessarily bulky and it's a potential source of catastrophic failure (losing your watch in the snow);* As others have said, it does seem to lose pairing once in a while (it only happened to me once, but since I only had it for a week I expect it won't be the last time);* The display quality is disappointing, don't expect any kind of pleasing graphics when you get down to pixel level (which is surprising, given Sony's excellent track record with graphical LCD displays);* The touch responsiveness is disappointing, I had to learn where to click in order to get the desired results (i. e. just above the icon I want to activate);And now for the good stuff:* By far the most positive thing about it is that it does do what it's supposed to do, and it's actually usable and dependable towards that purpose."
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"Good quality durable will buy again."
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"EXCELLENT VERY GOOD QUALITY GOOD OPTION FOR THE PRICE AND RECOMMEND ... MUYBUEN BUY QUALITY, EXCELLENT...MUY BUENO EXCELENTE!"
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"The build quality is good, all plastic and the glass in the front."
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"Watch Build Quality: I feel like it's a well built device."
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