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Plantronics Backbeat 216 Stereo Headphones with Mic - White by Review Summary ,  Sep 12, 2015

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Plantronics Backbeat 216 Stereo Headphones with Mic - White
Report Date: 01/03/2016
Based on 168 customer reviews
Overall satisfaction: 3.1
Returned or considering to return: 6.5%

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Frequently Mentioned by Customers:


Individual Feature Rating
Fit5.0   above average
Price4.8   above average
Comfortable4.6   average
Music4.4   average
Quality4.3   average
Sound4.2   average
Control3.9   average
iPhone3.9   average
Microphone3.8   average
Noise3.5   below average
Cable2.6   below average


Quotes from the Reviews - What People Say about:

Audio

Audio:
"My primarily use is phone conf calls and podcasts, so minimum requirements is down to good audio mic for calls and fitment, including sound noise isolation."
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"The 3 stars are for reasonable priced headset and very good audio mic."
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"The good: audio & mic come through loud & clear for phone and conf calls."
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"The audio is crisp and clear, and they're more comfortable to boot."
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"The audio is great, and the mic works really well."
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Cable

Cable:
"I was really disappointed with such poor quality of the cable."
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"However the material that covers the rubber cord has weak spots and the rubber cord protrudes through the covering like a hernia."
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"The sound quality is good and keeps outside noise out but the cord is the worst cord in the world."
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"However, the worst part is the cable will pick up noise anytime it is touched."
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"Love the sound and the fact that the rubber cord is covered in a material that should make untangling a breeze."
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"The sound quality is good and keeps outside noise out but the cord is the worst cord in the world."
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"This headset is nice because the woven cord is good for keeping the headset tangle free."
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"For $20 these are excellent and I love that the cord doesn't tangle."
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"The cable is covered in plastic (not fabric as described on Amazon's page), but it's a good quality plastic that's slick enough to keep the cord from tangling too much."
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Comfortable

Comfortable:
"This headset has great sound and comfort but the wire failed in just over 60 days."
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"Sound quality is good, and I found them extremely comfortable."
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"I bought these head phones mainly for being able to change songs easily when I am running as well as for comfort when using them to talk on the phone hands-free."
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"The audio is crisp and clear, and they're more comfortable to boot."
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"I was worried that the earbuds might not fit or would be uncomfortable after trying a Plantronics Bluetooth headset in the past, but they're pretty flexible comfortable, and they don't fall out while I'm at the gym! "
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"I'm a fan of Plantronics headsets and have used them for years - great audio in comfortable headsets."
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Control

Control:
"One thing I noticed, the inline controls weren't working, but there was good sound."
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"So if you are having problems with the inline control, it could be the plug is just not fully seated in the socket."
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"Negatives - The control pod is so high up on the right side you are forced to use your left hand to control it."
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"The headphones work with iPhones, but not so well with Pandora on an iPhone - the controls on the headphone easily flip channels!"
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"- The microphone remote control features don't work well on mine."
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"I love that you can control the volume, it has a microphone for calls and other things."
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"The controls on them work really well, the sound quality is great, and they fit my ears really well."
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"The sound was really nice and the volute control remote worked pretty well with my Ipod touch."
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"For music and running, the function of the button is great, as is having the volume control right there as well."
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"Well built has good sound and controls work great."
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Fit

Fit:
"Multiple ear buds to fit to your ear, have used primarily with laptop but great sound, Plantronics always has top notch products"
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"These earbuds sound and fit great - among the top sets I've ever owned *BUT* about 6 months in, the cloth fabric began crimping and twisting."
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"The good part is the headphones do fit good."
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"The controls on them work really well, the sound quality is great, and they fit my ears really well."
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"I love these and they fit perfectly."
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Microphone

Microphone:
"Mic is not that good."
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"The mic remote function broke extremely fast."
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"Shortly after this, the functionality of the volume and mic failed."
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"I really don't use the mic on these and just find it irritating and in the way more than anything."
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"-- When turning up the volume really high on a call, the microphone was so sensitive, that often people would complain of hearing an echo."
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"I can't speak for its remote and mic capabilities since I don't have a Smartphone or a compatible iPod, but I can certainly recommend its snug-yet-cushiony noise-cancelling earbuds that don't weigh too heavily on the old lobes."
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"The microphone on it was one of the best that I've used."
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"I love that you can control the volume, it has a microphone for calls and other things."
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"My primarily use is phone conf calls and podcasts, so minimum requirements is down to good audio mic for calls and fitment, including sound noise isolation."
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"The 3 stars are for reasonable priced headset and very good audio mic."
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"The good: audio & mic come through loud & clear for phone and conf calls."
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Music

Music:
"Sounds good for vocals such as audiobooks and opera, however, not as good as with music as above; these are really suited for pop and any music that has been mixed for optimum separation of sound (which is more typical of pop and less so for classical music.)4."
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"The bass was abysmal on these headphones ... music sounded pretty mono on with these3."
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"I cannot review this aspect of the headphones because they were uncompatible and didnt function with my device, but I have not needed those features to enjoy a great music experience."
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"Keep looking if you need to actually hear good music."
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"For me the music quality is decent, I know that it could be better with more expensive headphones, but for my needs and for the price I am happy with it."
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"For music and running, the function of the button is great, as is having the volume control right there as well."
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Noise

Noise:
"All the others have noise problems when making calls."
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"The sound quality is good and keeps outside noise out but the cord is the worst cord in the world."
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"However, the worst part is the cable will pick up noise anytime it is touched."
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"My biggest problem with the Plantronics is that the nylon cord communicates noise straight into my ears."
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"The noise blocking capability of them is not nearly as good as what I'm used to."
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"here's why half the reviewers give 5 stars and the other half complain about the noise the wire makesit all cames down to: What volume do you plan to use it?"
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"The add claim of 'Noise-isolating ear buds that boost bass levels' is not really what I found as there is not much bass and the 'Noise isolation' is the same as any decent pair of ear buds."
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"Great external noise cancellation as well."
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"The sound quality is good and keeps outside noise out but the cord is the worst cord in the world."
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"Yes-- the Plantronics wedges into the ear canal and does a good job of blocking out external noise."
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"Only used a couple times but quality so far is great, great sound blocks out noise and can clearly hear on calls"
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Price

Price:
"Using a cheap crappy mp3 player wont produce the quality these buds are capable of, so dont blame the buds; get an EQ and find the right setting."
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"Great sound for a great price!"
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"One of the best headphones for its price"
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"sound is great, Plantronics quality, and it was a great price."
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"This product must have the best sound for the price range."
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"I got these as a replacement for the apple onesThey cost half the price, and they have better durability and bass responseAnd the earbud silicone has yet to come offI was constantly losing them on the apple in ear phones"
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Quality

Quality:
"I was really disappointed with such poor quality of the cable."
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"Very troubling in an other wise marvelous set (sound quality) of headphones ear buds ."
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"I was hoping the Plantronics brand will ensure good quality on the product, but I was disappointed because of the following reasons:1."
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"Using a cheap crappy mp3 player wont produce the quality these buds are capable of, so dont blame the buds; get an EQ and find the right setting."
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"The sound quality is ok. Not great but not as bad as the OEM ones that come with the iPhone."
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"First of all the sound quality is not good as described, second earphones are too big and always get out of my ears when I make a litle move."
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"Excellent headphones, great bass & sound quality."
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"The sound quality is really good; I used to only use skullcandy but since I got this product, I got to hear more of the 3D surround sound."
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"quality is very good"
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"Sound quality is good, and I found them extremely comfortable."
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"Very troubling in an other wise marvelous set (sound quality) of headphones ear buds ."
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Sound

Sound:
"Very troubling in an other wise marvelous set (sound quality) of headphones ear buds ."
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"Made of a fabric material, they feel nice, but I found that while walking or moving, they rubbed against my clothing which transmitted sound - I found this VERY annoying."
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"First complaint to Plantronics regarding the plopping sound of the right side speaker on the 4th of june."
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"Although the built-in volume control buttons do not work with my Zune because it is not compatible, the sound is still great."
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"I've got 2 (one for me and one for my girlfriend) the sound is good enough but the plug get damaged in no time and start to interfiere with my phone (eg: listening radio, if you move the cable close to the plug, the radio quits and start the music player randomly)"
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"The sound quality is ok. Not great but not as bad as the OEM ones that come with the iPhone."
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"Good ear buds and decent sound."
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"Great sound for a great price!"
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"Excellent headphones, great bass & sound quality."
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"The sound quality is really good; I used to only use skullcandy but since I got this product, I got to hear more of the 3D surround sound."
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"Sound quality is good, and I found them extremely comfortable."
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iPhone

iPhone:
"The headphones would not work well with my iPhone."
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"The headphones work with iPhones, but not so well with Pandora on an iPhone - the controls on the headphone easily flip channels!"
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"I thought these earbuds were gonna be my perfect alternative to apple's for iphone 4...I was wrong."
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"I see a lot of confusions in Apple's iPhone model that utilizes all features with this headphone."
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"I have an Iphone and when you set the EQ (in settings) to R&B;, the sound is very decent."
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"They work great with my iPhone 4."
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"I purchased these headphones for my iphone 4s in hopes of having decent sound that slightly out performed the headphones that came with my phone."
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"It was great, and everything worked as expected to on my iPhone."
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"Overall, good headphones, well made, clear sound, works as advertised with iphone 4s, Builtin mic works fine when listening to music and an incoming phone call comes in."
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