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Plantronics Glossy Black Explorer 330 Bluetooth Headset by Review Summary ,  Nov 2, 2015

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Plantronics Glossy Black Explorer 330 Bluetooth Headset
Report Date: 12/08/2015
Based on 238 customer reviews
Overall satisfaction: 3.6
Returned or considering to return: 8.0%

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Frequently Mentioned by Customers:


Individual Feature Rating
Fit4.7   above average
Charging4.6   above average
Price4.6   average
Comfortable4.2   below average
Sound4.2   average
Quality4.1   average
Bluetooth3.8   below average
Battery3.6   below average
Button2.9   below average
Range2.8   mediocre
Noise2.2   mediocre


Quotes from the Reviews - What People Say about:

Battery

Battery:
"It dosen't have very good battery life though."
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"I have not been able to determine if the quality is related to the battery level, because there is no way to tell how much battery life is left."
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"My biggest complaint about the battery is that there really is no indication that your battery will be run out until it is about to run out."
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"I assume these tones mean either that the Bluetooth connection is weak or disconnected or the battery might be low, but the tones are not explained in the manual."
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"In addition to colored LED lights to tell you such things as the status of the battery and whether you've missed a call, the headset will also emit various soft beep tones at seemingly random times."
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"The battery holds up well."
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"It fits nicely over the ear (I do not like the extremely slim lined head pieces as they tend to come off during head turns etc).Battery life is excellent given I am constantly on the phone and I do not charge it till night."
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"The battery life is very good."
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"The price is right & it has a good length in battery charge."
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"Good sound and battery life."
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Bluetooth

Bluetooth:
"I'm not sure how this bluetooth worked because the charger was faulty."
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"Very easy to knock loose during charges-average bluetooth range, this is the worst asset of this device, IMO.-it takes a few days to get used to the ear bud & it's nub."
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"That's my only complaint but otherwise a great bluetooth! "
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"I had other bluetooths, but they were never that good nor did they worked or as comfortable than the Platronics Exsplorer 330."
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"My biggest disappointment: unlike the Motorola Bluetooth H710 that has a boomer to turn the bluetooth on and off, the Plantronics 330 cannot be turn off unless you disable the bluetooth function from the phone."
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"I am totally disappointed in the bluetooth earpiece by Plantronics."
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"I highly suggest Plantronics products to ANYONE who is picky about their bluetooth and wants something that sounds great, stands up to use, and feels great to wear."
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"Love this bluetooth only one I will use"
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"Great bluetooth in volume and use."
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"Lovely clarity, easy to use, perfect companion to any Bluetooth phone."
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"If you not looking a delicate piece of bluetooth that this is the best fit."
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Button

Button:
"Not even mention about better full not low only have flash and just beeping,it's really hard to say press call button and use the volume same time had call hanged some time when tried to increase volume by the way I just gave two start cause I like the look they made and of course it's very comfortable."
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"Also the push button to turn it and off is kinda inconvenient."
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"The one touch button is a little uncomfortable is necessary to press it hard so that it work."
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"The button on the side of the phone is not very easily used to adjust the volume."
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"Of course this bluetooth has its drawbacks, such as sometimes the answer button does not work immediately, however, overall, this bluetooth headset works great for my needs."
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"The volume control and pairing call answer hang up are all on one toggle button and easy enough to operate."
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"*Sound is very clear and loud enough (adjustable of course)*the one button works very well for me (on off, volume)*decent battery life, haven't died on me yet during usage (my driving commute consists of mostly under 2 hours total a day and i only use this bluetooth for a total of maybe 1 hour each day)*no complaints from people who i talk to, they can hear me loud and clear*price is right, i bought the refurb at $25 so if this ever dies, I'd just buy another*the comfort level is mediocre, this is my first bluetooth so i don't know if other brands of bluetooth fits the same way, but having used it everyday for over 3 weeks, it's still a bit uncomfortable in my ear."
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"The one button works well to turn ON, OFF & set the Heatset Volume."
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"The single button functions are extremely easy to use and the headset fits fairly well on most ears; however, it does not play nicely with (sun)glasses."
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"Here's a brief comparison between the two with my 5 point ratings:STYLE & DESIGNI greatly prefer the 330's single side button that makes it very easy adjust the volume."
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Charging

Charging:
"I'm not sure how this bluetooth worked because the charger was faulty."
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"Sometimes, I actually forget to charge it and am always amazed I get as much use out of it as I do."
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"Then it stops charging like the connection isnt good."
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"Come with the charge cable and easy to use."
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"I like the seller service, please dont buy additional charger as the box comes with it."
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"Other than that very high marks, easy to pair, charge, and use, and as long as you're close the sound quality is great."
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Comfortable

Comfortable:
"I had other bluetooths, but they were never that good nor did they worked or as comfortable than the Platronics Exsplorer 330."
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"I dang made a wrong choice...Plantronics Voyager 510 felt so comfortable when put it on the ear, but this one just hurts my ear like hell! "
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"She found the 330 painfully uncomfortable and decided to sacrifice style for comfort (quite a departure from her typical choices, particularly regarding footwear); thus she is now enjoying my 510 and I'm getting by with the 330."
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"It's pretty comfortable."
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"VERY comfortable on the ear, easy to use, excellent sound in and out."
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"I have no problem with the comfort, since I only use it occasionally."
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"Comfort and ease of use is excellent."
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"I find that it's a comfortable headset, and I can wear it all day with no complaints."
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Connection

Connection:
"As the battery level falls, the 330 needs to be closer and closer to the phone; otherwise, the person on the other end of the line will hear an unacceptable level of static, although the Bluetooth connection will remain intact."
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"I assume these tones mean either that the Bluetooth connection is weak or disconnected or the battery might be low, but the tones are not explained in the manual."
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"The sound is loud and clear, and no one has been able to tell I was talking to them via a Bluetooth connection."
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"Works wellEasy to useGreat volumeRecommend to anyone looking for easy use and good connections."
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"Then it stops charging like the connection isnt good."
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"You do want to hold the phone on the side that the earpiece is on for the best connection, but the distance you hold it has not made an impact on sound quality."
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"I previously bought a Motorola blue tooth and dropped it about 5 days after I got it, I could no longer get a connection to my phone and pretty much threw it out."
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"Otherwise, the sound quality of a good connection is quite good and it's very comfortable to wear."
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Fit

Fit:
"Fit's either ear so if it gets uncomfortable in one ear, it's super simple to switch it to the other."
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"It does fit well but this is not a good buy, AT ALL! "
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"Things I like.....fits comfortably and was easy to pair and operate."
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"It's a little bigger than it needs to be but it fits my ear fine and I really have no problem with the size."
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"The part where it plugs in to the device isnt a good fit."
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"If you not looking a delicate piece of bluetooth that this is the best fit."
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"Fits well and stays put."
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Noise

Noise:
"Unfortunately, the noise suppression isn't the most consistent."
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"The mic is not as sensitive as those found in the Jawbone, so doing something productive like washing dishes won't blow out the eardrum of whoever you are speaking with, but they will hear some level of noise(the Jawbone is brutally painful for that!"
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"It worked great while driving car, but to my disappointment it was very noisy when I tried to use it while walking."
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"But I was definitely dissapointed with the inability of this gadget to filter the background noise."
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"When I talk to people using this headset they always complain about the background noise."
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"This unit however has not performed as expected because it seems to transmit any and all background noise (interior vehicle road noise, wind, etc) which makes it uncomfortable for the people I'm trying to converse with to understand me."
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"It provides decent sound quality and callers report that the sound from my end is clear and without excessive background noise."
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"Other days, the noise suppression works so well that the only noise I hear is the person on the other end & vice versa."
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"I've used it with the car window open and with music or background noise and had no problem hearing anyone."
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"It worked great while driving car, but to my disappointment it was very noisy when I tried to use it while walking."
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Price

Price:
"I could not use and had to return item because it comes with a European plug, now Amazon was good about returning my money but it was a lot of time and hassle for nothing, the website should be updated, and I do not see that, that has happened as of yet."
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"The sound quality is not perfect but I think it is great for the price."
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"But at this price point, who can really complain."
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"- Great sound quality: I hear people as well as my headset or better, and they can hear me even when I'm walking around outside in the wind- Excellent fitting, it's comfortable as well as secure- Retains some stylishness while keeping high quality, not bulky at all- Wonderful price for its quality compared to other BT headsets out there- Easily paired with my RAZR V3Only MINOR issue that I have is that the charger seems like it doesn't have a secure connection with the headset, but it does still charge just fine."
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"Good price, bought for husband who said it hurt his ear if he wore it for over an hour."
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"Good price too."
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"tried several other bluetooths before finding the plantronics 330.. best value for the money."
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"Good inexpensive headset."
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"The price and the quality are excellent."
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Quality

Quality:
"Sound quality is crackly and terrible!"
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"The sound quality is not perfect but I think it is great for the price."
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"I would need to spend more money for product that has noise abatement qualities in order to solve this problem."
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"I have not been able to determine if the quality is related to the battery level, because there is no way to tell how much battery life is left."
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"I have not been able to determine the cause of this poor quality."
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"The odd thing about this ear piece is that I can be sitting nothing going on and have terrible sound quality one day."
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"I'm never disappointed with the quality."
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"It provides decent sound quality and callers report that the sound from my end is clear and without excessive background noise."
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"Good sound quality."
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"Plantronics is one of my favorite brands always has good sound quality and set up was easy."
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"As always quality of plantronics is always the best."
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Range

Range:
"Drawback......range is not as good as advertized but I only use it while driving so not too much of a problem for me."
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"Very easy to knock loose during charges-average bluetooth range, this is the worst asset of this device, IMO.-it takes a few days to get used to the ear bud & it's nub."
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"The range isn't tremendously good, generally it's best to remain within arm's length of whatever you've paired to, so it's a good choice for in the car."
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"The range is TERRIBLE."
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"The range is horrible."
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"and the range to walk away from phone is not great."
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"Very easy to knock loose during charges-average bluetooth range, this is the worst asset of this device, IMO.-it takes a few days to get used to the ear bud & it's nub."
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"I suppose i am used to electronics with a bit longer of an effective range than just a few feet."
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"Does a good job and I'm surprised for it's range (more than 10 mts).Plantronics is a good brand indeed."
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"However, within the limited range, the sound quality is quite good."
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"mine works great, limited range though."
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Reception

Reception:
"So they've had so many complaints about the crappy reception that it's now a FAQ for this model - CAN YOU BELIEVE IT?"
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"I was very surprised at how well I could hear everyone else with this- the only problem I have encountered is that it is hypersensitive and the people on the other end of the phone frequently complain at how loud the reception is at times- especially when you use it in the car- even with all of the windows rolled up, the reciever can still hear the noise in the background."
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"Was a bit disappointed by the static-filled reception of the second unit, however."
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"Great reception, great clarity."
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"It has clear reception and fantastic battery life."
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"In my case, it seems you can't be as far away as the standard says you can be for good quality reception."
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"I've enjoyed clear reception and transmitting as well."
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"You can hear perfectly, the person on the other ends seems to also have clear reception (way too much sometimes) as they can hear the person standing away from me at over 5 feet clearly."
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Sound

Sound:
"Sound quality is crackly and terrible!"
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"The only complaint I have is that sometimes it picks up sounds too well."
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"The sound quality is not perfect but I think it is great for the price."
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"One of the real drawbacks is that the mouth piece is particularly sensitive to sounds of the road, and callers often complain about it sounding like the window is open even if its not."
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"The odd thing about this ear piece is that I can be sitting nothing going on and have terrible sound quality one day."
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"I highly suggest Plantronics products to ANYONE who is picky about their bluetooth and wants something that sounds great, stands up to use, and feels great to wear."
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"They always sound great."
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"It provides decent sound quality and callers report that the sound from my end is clear and without excessive background noise."
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"Good sound quality."
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Voice

Voice:
"no clear voice very hard to hear from other side during the call."
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"When you want to make a call it goes to voice command instead of just regular dial which can be annoying because your phone cant hear you on the Bluetooth."
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"You will need to wear it on the same side of your body as your phone if you do not want to deal with unbearable voice distrotion and static."
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"My voice dialing has NEVER been easier."
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"Voice dialing was horrible; it recognized the names I was trying to dial, but when I said yes after it asked me to confirm the name, I had to say yes multiple times, and in fact, had to start the whole process again more times than not."
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"I have had this ear piece for over a year and I find that I can hear voices very well and no one has complained that they cannot hear me."
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"No complaints with those I communicate with & I can hear voices clearly."
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"It picks up my voice perfectly while leaving the rest out."
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"Voice quality is great."
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"But overall, the voice quality is good on both ends and it is very comfortable."
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Volume

Volume:
"I've been finding it hard to adjust the volume."
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"The button on the side of the phone is not very easily used to adjust the volume."
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"easy to use (directions were clear)earpiece a little clumsy, takes a few tries to put on (or maybe the problem is my big ears)good volume, sound, no static"
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"Great bluetooth in volume and use."
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"*Sound is very clear and loud enough (adjustable of course)*the one button works very well for me (on off, volume)*decent battery life, haven't died on me yet during usage (my driving commute consists of mostly under 2 hours total a day and i only use this bluetooth for a total of maybe 1 hour each day)*no complaints from people who i talk to, they can hear me loud and clear*price is right, i bought the refurb at $25 so if this ever dies, I'd just buy another*the comfort level is mediocre, this is my first bluetooth so i don't know if other brands of bluetooth fits the same way, but having used it everyday for over 3 weeks, it's still a bit uncomfortable in my ear."
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"The one button works well to turn ON, OFF & set the Heatset Volume."
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"Here's a brief comparison between the two with my 5 point ratings:STYLE & DESIGNI greatly prefer the 330's single side button that makes it very easy adjust the volume."
_
"Sound quality is good, volume is adjustable from soft to loud, and those on the receiving end hear me clearly."
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