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Xbox One Chat Headset by Review Summary ,  Jul 23, 2015

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Xbox One Chat Headset
Report Date: 01/03/2016
Based on 432 customer reviews
Overall satisfaction: 2.9
Returned or considering to return: 3.9%

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Frequently Mentioned by Customers:


Individual Feature Rating
Price3.9   below average
Controller3.8   above average
Sound3.6   below average
Cable3.3   average
Quality3.1   mediocre
Microphone2.4   mediocre
Xbox2.2   mediocre
Microsoft1.8   mediocre


Quotes from the Reviews - What People Say about:

Adapter

Adapter:
"Granted they have since seen the error and released an adapter and a new controller that has a standard jack."
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"This headset may look fine but because of the very thin cord that connects the headset and the bulky headset adapter that it is easy to accidentally rip out or disconnect it from the adapter or the headset itself."
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"You're better off investing in a stereo adapter and getting a nicer headset that is not Microsoft made in the long run."
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"My replacement orders have eventually suffered similar issues - this is an inexpensive headset which is really the main appeal, and doesn't need an adapter if you use it with older One controllers.. but I would recommend looking elsewhere!"
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"You're stuck with this kind unless you want to buy an adapter so that you are able to plug another type of headset in."
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Cable

Cable:
"- The Design is poor, flimsy and the way that you will unplug your mic (pulling the cord because any other way is just impractical with the design) will destroy the mic."
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"Microphone and speaker still work, however, the damaged internal wiring at the point where the headset cord meets the controller adapter requires me to hold pull cord in a specific direction in order to transmit clear voice."
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"The second one, despite the poor design in removing the block from the controller, I never used the cord in order to remove it and it still broke."
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"My original headset broke because I bent the cables the wrong way, this was a perfect replacement!"
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"when it works, it works well, but the cord is so cheap that I find myself replacing these every few months because the cord breaks inside the insulation."
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"Don't pull it by the flimsy cord, oh, and speaking of, cant we just get a wireless headset like the 360?"
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"Microphone and speaker still work, however, the damaged internal wiring at the point where the headset cord meets the controller adapter requires me to hold pull cord in a specific direction in order to transmit clear voice."
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"The cord on this headset goes bad very easily."
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"My original headset broke because I bent the cables the wrong way, this was a perfect replacement!"
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Controller

Controller:
"Granted they have since seen the error and released an adapter and a new controller that has a standard jack."
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"I personally don't really love how it connects to the controller, but that may be personal, it adds bulk obstruction to the bottom of the controller."
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"I always forget about that wire and end up tugging my head controller all weird when I get up to get a drink or something, haha."
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"I got one for the 360 and it is really hard to be tethered to my controller again."
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"My replacement orders have eventually suffered similar issues - this is an inexpensive headset which is really the main appeal, and doesn't need an adapter if you use it with older One controllers.. but I would recommend looking elsewhere!"
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"They attach to the controller pretty strongly so they require a good bit of force to remove."
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"I don't know why their controllers are as good as their headsets are bad."
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"I bought this headset to go with the excellent XBONE controller I bought for my gaming PC, which runs Windows 8.1."
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"The headset locks into the controller with a rather tight grip and takes a decent amount of strength to actually pull it off the control (and I am no weakling) because there is no way to get a good grip on the block."
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Microphone

Microphone:
"I could hear but i was not able to talk using the mic."
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"Don't buy this mic it's a terrible product that breaks down after a few months."
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"Such a cheap mic so disappointing."
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"- The Design is poor, flimsy and the way that you will unplug your mic (pulling the cord because any other way is just impractical with the design) will destroy the mic."
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"Microphone broke in less than a month."
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"The Mic was broke, When somebody asked do I have a mic I say Yes so basically they couldn't hear me."
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"Thankfully i didn't buy this, it came with my xbox but if you were looking to buy a replacement mic you'd better steer clear of this one."
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"Chat sounds crisp in the earpiece and I have had no complaints about the mic sound when chatting with friend on xbox live."
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"The mic really does sound great."
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"Your voice sounds so clear when talking through the mic."
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"At first we liked the new design without the fuzzbzll on the mic from the 360 days that everyone tore off anyway, but now that we're on the 5th or 6th headset since the new console was released, it is getting ridiculous."
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Microsoft

Microsoft:
"This is by far the worst headset ever, I'd be careful buying anything from Microsoft besides the xbox itself because they're very faulty and you don't even have to do anything to it."
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"I am an adult gamer who takes great care of my toys, and Microsoft has repeatedLy failed to make anything that has failed due to faulty engineering right for me."
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"Microsoft, stop releasing crappy accessories, buyer beware."
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"Yes, this headset is not the best, yes, it is proprietary (which is bull IMO), but I can tell you, in defiance to all of the 1 star reviews on here, that I had my headset for more than 3 years before I had a problem, and it wasn't because of Microsoft AT ALL."
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"I am disappointed in Microsoft."
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"Its definitely a Microsoft product...broke in two weeks."
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"I am an adult gamer who takes great care of my toys, and Microsoft has repeatedLy failed to make anything that has failed due to faulty engineering right for me."
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"You're better off investing in a stereo adapter and getting a nicer headset that is not Microsoft made in the long run."
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"Another chat session with Microsoft after getting my new headset from Amazon, and I now have one coming from Microsoft as well, as part of the warranty."
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"You would think Microsoft would try to make a decent stock headset..."
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"If you are an online player, expect to invest in a headset as well, I wouldn't buy any Microsoft accessories! "
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Price

Price:
"Nothing serious, but still an unpleasant sight when paying full price for something."
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"Such a cheap mic so disappointing."
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"I finally broke down and spent the money on a better headset so hopefully these will last."
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"What a cheap piece of junk!"
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"While you might be thinking, oh it is the cheap xbox headset, of course it broke, no..."
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"This is my second Xbox One headset since console launch (Less than three months).The build of the headset is cheap, flimsly and uncomfortable."
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"no need to spend a lot a money on headphones , these are great for communicating with friends online and while your just doing something around the house."
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"when it works, it works well, but the cord is so cheap that I find myself replacing these every few months because the cord breaks inside the insulation."
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"I recommend finding an alternative to this over priced, cheap piece of crap."
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"hard to find these headsets anymore, works great and good price! "
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"They work great and if they quit working you're not out a ton of money."
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Quality

Quality:
"My kids love this headset and it's not very pricey, great for someone on a budget and very good quality."
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"Horrible quality, I'm on my 4th one and it just broke on me too day."
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"I am very disappointed in the quality of these products that Microsoft has made, compared to the previous 360 headset which is way better."
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"The headsets however are NOT worth the money and I emplore you not to buy them as a sign to Microsoft that this is an unacceptable standard of quality."
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"I find the headset uncomfortable and the sound quality isn't great... 3 stars over 2 stars only because the mic mute volume button setup is nice + useful"
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"Over all sounds and quality: Not the best headset ever made, but it does the job and it does it pretty good."
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"Good quality and decent price."
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"Good quality"
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"Easy transaction good quality murchsndise."
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"The sound quality is great, the mic works well."
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"The sound quality of this device is excellent, it will sound like the people you are chatting with are in the room with you."
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Sound

Sound:
"Hardly works, have to bend the wire a certain way to get it to be able to speak and everyone complains about how annoying the sounds are that it makes even though I'm doing nothing."
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"Those users are not enjoying the true sound capabilities of games mastered in 5.1 and 7.1."
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"I hate them, but they sound pretty good chat-wise."
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"It sounds so nasty."
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"I find the headset uncomfortable and the sound quality isn't great... 3 stars over 2 stars only because the mic mute volume button setup is nice + useful"
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"Over all sounds and quality: Not the best headset ever made, but it does the job and it does it pretty good."
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"Hardly works, have to bend the wire a certain way to get it to be able to speak and everyone complains about how annoying the sounds are that it makes even though I'm doing nothing."
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"I have a set of turtle beach 500x that sound great but they are a little to bulky for me to use for hours."
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"Chat sounds crisp in the earpiece and I have had no complaints about the mic sound when chatting with friend on xbox live."
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"Functional, works, good sound."
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Xbox

Xbox:
"This is by far the worst headset ever, I'd be careful buying anything from Microsoft besides the xbox itself because they're very faulty and you don't even have to do anything to it."
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"A disappointment from Xbox!"
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"I bought my Xbox One about 10 months ago and since then, I have had problems and issues with this headset."
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"Disappointed that Xbox is putting their name on this product and selling it for $25, despite the fact that it is made poorly and is clearly a sub-par product."
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"We have two Xbox one's both with broken headsets."
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"The one that came with my Xbox broke after 2 months."
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"Microsoft needs to bring back truly wireless chat as they had with the Xbox 360, and not license it to a crappy headset maker that charges you over $200.00 for the privilege."
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"I spend an hour of my life trying to navigate Xbox Warranty service center and then chatting with a nice ambassador who told me I needed to register my headset to be able to use the warranty."
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"Chat sounds crisp in the earpiece and I have had no complaints about the mic sound when chatting with friend on xbox live."
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"I recommend if you have the money to buy the new Xbox One controllers with the 3.5mm jacks built in and buying a computer headset and an adapter (unless the computer headset has one that makes both mic and audio 1 plug)."
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"It was in good shape like when you open the box of a xbox one it was brand new"
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