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Parrot Zik 2.0 PF561004 Bluetooth Concert Hall Effect Noise Cancelling Free Parrot Zik 2.0 App iOS by Review Summary ,  Aug 16, 2015

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Parrot Zik 2.0 PF561004 Bluetooth, Concert Hall Effect, Noise Cancelling, Free Parrot Zik 2.0 App, iOS & Android...
Report Date: 01/03/2016
Based on 241 customer reviews
Overall satisfaction: 3.3
Returned or considering to return: 13.7%

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Frequently Mentioned by Customers:


Individual Feature Rating
Listening5.0   above average
Noise4.5   above average
Audio4.4   above average
Setting4.4   above average
Control4.3   above average
Music4.2   average
Sound4.2   average
Volume4.2   above average
Quality4.1   average
Wireless4.0   average
Bluetooth3.7   below average
Fit3.7   below average
Charging3.6   average
Design3.5   below average
Headphone3.5   below average
Headset3.4   below average
Comfortable3.3   mediocre
Range3.3   below average
Battery2.9   mediocre
Button2.9   below average
Size2.8   mediocre
Price2.5   mediocre
Support1.9   mediocre
Service0.8   mediocre


Quotes from the Reviews - What People Say about:

Amazon

Amazon:
"This is the first product out of the literally hundreds i order a year from Amazon and I am horribly disappointed with these."
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"Annoying but Amazon made the process painless."
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"Amazon came through with flying colorsOne of the vendors Amazon uses, Lasership, failed to delivery product that Amazon provided to them."
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"While I love the design, as evidenced by some of the other amazon reviews and numerous posts on Parrot's own forums, the earcups appear to be glued together rather than stitched, and CONSTANTLY find a way to rip apart (see pictures)."
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"I got my product for Amazon and it worked great."
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"Good job Amazon and Parrot! "
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"Annoying but Amazon made the process painless."
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"Outstanding support from Amazon even though I'm sure it cost Parrot a lot more than if they would have taken care of business, but that is their problem."
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Audio

Audio:
"[-] Weird synth drum sounds as audio cues."
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"Please ask yourself if this is the kind of company you want to do business with, if they will be here in the future, how your stress level will be if you have a performance issue or if the company fails to grow in the very competitive audio headphone space?"
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"It's kind of nice to listen to audio or whatever I wish provided Bluetooth connectivity."
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"They look fantastic, They feel great (if they fit your head), they sound great for audio not calls ( and if your phone is within a foot or two )."
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"If you hit menu again and this time select My Presets you can apply any of the Presets you downloaded or tap Smart Audio Tuning to let the App apply the best preset from the ones you have available to the song you are playing."
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"Finally, the Zik 2.0 uses the tags in your audio files to select the best presets for you, based on the type of music currently playing."
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"My bluetooth on my Iphone 6 has been perfect and the app has allowed me to customize the audio to my liking."
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Battery

Battery:
"Decent once you get past the absolutely terrible on-boarding: the manual says the battery has to be placed on the left side, except left or right sides are not indicated on the product and I tried to open the wrong side."
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"Only downside is battery life."
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"The battery life is not great but the comfort and sound quality is great."
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"The only downside is limited battery life, but considering all that is going on with the headphones, it is understandable."
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"UNtil I learned about airplane mode I only got about 6 hours of battery life, I was not happy since there was no working charging port on the airplane, and no extra battery."
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"My biggest complaint is the battery life."
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"Excellent Bluetooth pairing too, and batteries seem to last for a long time."
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"Battery life kinda sucks and cord provided to plug into comp is short (but easily replaceable), I bought another battery with a recharger for longer use."
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"Changing batteries is suer easy and hence, great for long flights journeys."
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"Battery life, travel ease & value are much worse."
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"It's way too easy for them to turn themselves on in your carryon and then drain the battery."
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Bluetooth

Bluetooth:
"Eventually, the sound cancelling and Bluetooth broke altogether for no reason all."
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"It seems a bit lame that they don't have AptX for better Bluetooth sound, but my ears aren't good enough for it to actually bother me."
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"Despite numerous internet searches, I was unable to get them working properly (had broadcom bluetooth hardware)."
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"Pros: built very well, excellent soundCons: customer care not so great, had troubles in pairing with Mac via bluetooth and they couldn't help, luckily I found this guide http: store."
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"The battery life isn't great at about 6 hours on Bluetooth."
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"This is another good thing because the battery life in Bluetooth mode is a disappointing 6 hours."
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"I listen to for a few hours a day so battery life was not an issue, no issues with build quality, Bluetooth is great same as all other 3.0 products I own."
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"Excellent Bluetooth pairing too, and batteries seem to last for a long time."
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"I liked the bluetooth."
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"Well balanced & clear for a pair of bluetooth headphones."
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"WIRELESS: These pair easily enough, and the Bluetooth range is sufficient for my needs."
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Button

Button:
"Worth pointing out that the slide up down for volume control is independent of the volume on the device (on android at least).The power button is terrible, way too easy to press by mistake."
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"It's cool for aesthetics to have no actual buttons on the headphones, but my criticism of this design is that when I put my finger on the headphones to adjust volume, for example, if I am not careful, it pauses instead."
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"Horribly disappointed... whoever designed that power button should be ashamed, and Parrot as a whole should be ashamed that they knowingly released such a thing."
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"You end up waiting because you think the next track just hadn't started yet- but you only paused it, so you have to tap to play, then do a dramatic swipe again...and wait... To be honest i would almost prefer a hidden button under the cloth instead of a fancy touch screen that doesn't really work that well but you can always just change the track on the phone.+ The Artist Presets for the equalizers are lame."
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"In the end, I really tried to like these headphones, but the small size, rattling power button, weird popping issue, loose connections, overly sensitive touch controls, and buggy software has turned me away from this brand."
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"Worth pointing out that the slide up down for volume control is independent of the volume on the device (on android at least).The power button is terrible, way too easy to press by mistake."
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"So much nicer than fumbling for little button ."
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"I love that ports and power button are located on a metal band on the edge of the ear cup."
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"No haptic or tactile feedback[-] Short 6hr battery life[-] No App for PC or Macbook[-] Power Button in Bad Location (easy to hit)[-] Touch controls somewhat unresponsive."
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"The power button is too easy to hit when taking the phones on or off."
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Charging

Charging:
"UNtil I learned about airplane mode I only got about 6 hours of battery life, I was not happy since there was no working charging port on the airplane, and no extra battery."
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"Incredible sound and the Parrot Zik 2.0 app works great to tweak output to your liking, but battery life is poor; averaging 4-5 hours per full charge, and the touch navigation is fussy."
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"Regrettably, I had read others' warnings about the headphones' poor battery life, no secondary battery charger available, being uncomfortable after 30 minutes of wearing them, etc."
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"1 No hard case, come on, dont go cheep on me Parrot, This thing should come with a hard case.2 - USB charging Battery Charging I can see it now, the USB connector will eventually go bad and I will no longer be able to charge the battery."
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"I have yet been able to get a full charge but I normally use it at 60% and it has lasted me the whole day."
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"Battery life is pretty decent but I make sure they are charging prior to the next daily use."
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"The only complaints I have are: (1) that the batteries only last about three hours, and they seem to take a long time to fully charge (as in, longer than three hours); (2) the app works well, but an odd thing I noticed is that it doesn't always give an accurate reading of the charge on the battery."
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"People looking for a charger DIGIPOWER TC-U450 is really good, comes with 12v Dc adapter, has USB port and 120 volt."
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"If you take them off and lay them flat on a desk or your neck, they silence themselves, resuming when you put them back on your ears.+ Speaker angles can be set between 180 to 30 degrees of separation, using Silent Room, Living Room, Jazz Club or Concert Hall settings for a customized sound.+ EQ Settings: User (personalized), Vocal, Pop, Club, Punchy, Deep, Crystal - all can be customized within app.+ (4) Microphones inside and outside each earpiece, create amazing noise cancellation in any environment.+ Solid Build Quality - materials used and the way they fit together - it's all high end.+ Parrot Zik 2.0 App - fun to use, works well with Bluetooth interface and when cable is used.+ Battery Compartment - easy to open and view serial number of device for registration.+ Ear Pieces - fit is snug and soft, works very well for active noise cancelling with Parrot Zik 2.0 app.+ Can be used via Bluetooh or wired connection with included cable.+ Easy to charge headset with USB to micro USB (included) cable.+ Very good range - I could put on the headphones and walk all around my single level house (1350 sq') and never drop the connection with my Samsung Galaxy S3 phone."
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Comfortable

Comfortable:
"The battery life is not great but the comfort and sound quality is great."
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"My philosophy is that there's no point in getting headphones that aren't comfortable, no matter how good they sound."
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"Your head would have to be larger than 9.5 inches across (highly unlikely) before comfort should be a problem."
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"They are not amazingly comfortable for us big-heads, but you can get used to them after a few days."
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"- Bluetooth does not work well- Not that comfortable to wear- No response from customer service- Nice sound and design"
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"Oh yes, the comfort is far from the only problem."
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"For me, they're supremely comfortable, feel like they're filled with gel, and I love how they fitThe app that goes with them is a nice touch, and I like putting full echo on so it sounds like I'm listening to whatever in a large music hall."
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"Excellent technology and comfort, but falling apart after only 6 months."
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"Not so comfortable for long durations (one hour at best)."
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"They can easily drown out the airplane noise and they are very comfortable."
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"I have a fairly big head and so I have to extend the ear pads fully, but once I do that they fit nicely and the padded arc on top makes for a comfortable wear, whether I'm traveling, sitting in my office, or working out."
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Connection

Connection:
"and when they lose the connection it is very hard to connect it back."
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"However, sometimes the Bluetooth connection drops and re-connects (probably my phone's fault), and the headphone automatically pause restart the music which is nice."
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"Too late, a $400 product should have what's required to use it when it's launched, at least that's my opinion+Terrible multi-device bluetooth support [ crucial to me ] (to elaborate, if you are using the headphones with your phone, you must disable bluetooth and manually force them to connect to your Mac PC iPad)+Horrible Microphone connectivity with a Mac (I've got a Retina Pro 15 with the latest Yosemite Rev on it) You must manually change the audio device settings to use the Parrot's mic and once you engage the microphone for either a call with the phone, or with a Mac with say Skype the Noise Canceling seems to automatically disable itself."
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"In the end, I really tried to like these headphones, but the small size, rattling power button, weird popping issue, loose connections, overly sensitive touch controls, and buggy software has turned me away from this brand."
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"I had no problem connecting with my Android phone or iPod Touch."
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"The Zik 2.0 also has built-in NFC technology for easy connection with NFC smartphones or devices."
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"If you take them off and lay them flat on a desk or your neck, they silence themselves, resuming when you put them back on your ears.+ Speaker angles can be set between 180 to 30 degrees of separation, using Silent Room, Living Room, Jazz Club or Concert Hall settings for a customized sound.+ EQ Settings: User (personalized), Vocal, Pop, Club, Punchy, Deep, Crystal - all can be customized within app.+ (4) Microphones inside and outside each earpiece, create amazing noise cancellation in any environment.+ Solid Build Quality - materials used and the way they fit together - it's all high end.+ Parrot Zik 2.0 App - fun to use, works well with Bluetooth interface and when cable is used.+ Battery Compartment - easy to open and view serial number of device for registration.+ Ear Pieces - fit is snug and soft, works very well for active noise cancelling with Parrot Zik 2.0 app.+ Can be used via Bluetooh or wired connection with included cable.+ Easy to charge headset with USB to micro USB (included) cable.+ Very good range - I could put on the headphones and walk all around my single level house (1350 sq') and never drop the connection with my Samsung Galaxy S3 phone."
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"The Not So GoodGetting a bluetooth connection is slightly easier than changing a tire."
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"BT connection etc is easy, the app is reasonably inuitive."
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Control

Control:
"unfortunately we do not have any software available to control the headphones through a computer."
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"The side tap is neat in concept and techno-wizardry, but can be a bit frustrating with volume control (up down swipes can sometimes be interpreted as music start stop)I would totally buy this product again or give it as a gift (to my small headed less neanderthalish friends)"
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"The controls do take some getting used to (need to swipe a few times before you are comfortable with exactly where to swipe) and the chirping every time you touch the controls can get annoying."
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"No haptic or tactile feedback[-] Short 6hr battery life[-] No App for PC or Macbook[-] Power Button in Bad Location (easy to hit)[-] Touch controls somewhat unresponsive."
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"Looks beautiful and is well made, but the controls are gimmicky -- anytime you move your head or hands in the vicinity of the headset, some control changes, and you don't know what."
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"It's nice to be able to walk around without having wires dangling, and the touch volume controls are wonderful."
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"The on-ear controls were pretty nifty until I accidentally disconnected calls--several of them--with a random touch."
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"CONTROLS: The auto start-stop when taking them on and off worked perfectly, and is a killer feature."
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"SOFTWARE: Having software control seems like a good idea, but the software team should have focused more on the basics and not on adding stupid gimmicks."
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Customization

Customization:
"I would really like to see Parrot update the app to allow users to customize sensitivity (i. e. High, Medium, Low).-----------------------------------------------Negatives:1) CAUTION as other users have mentioned these things are made for small heads."
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" Yes those headphones look like the best on the market in terms of customizability, but There is other offert out there that are worth checking out."
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"Being able to customize your sound (and even create and save preset customizations for individual songs or artists) make these the best sounding headphones I have ever used."
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"My bluetooth on my Iphone 6 has been perfect and the app has allowed me to customize the audio to my liking."
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"FOR+ Bold design+ Expansive soundstage+ Deep customization via appAGAINST- Slight comfort issues- Expensive- Iffy batteryCreative headphones offering good sound, but for fuller features with sound to match try comparing to these Seinnheiser's: http: amzn."
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Design

Design:
"love the sound quality and design of the zik 2.0 headphones but i am very disappointed with Parrot's customer service with warranty issues."
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"The controls are a little sloppy and frequently do not detect (maybe user error, but at what point is it user error or bad design? )"
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"It's cool for aesthetics to have no actual buttons on the headphones, but my criticism of this design is that when I put my finger on the headphones to adjust volume, for example, if I am not careful, it pauses instead."
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"Work great, a big improvement over 1.0, but my first pair broke (finicky design)."
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"Beats, Sony, and Bose are stuck big time in old school design and features but it is hard to change when you had success and much cheaper to incrementally improve something than come out with headphones like Parrot truly innovative."
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"Unfortunately, it's simply a design flaw with the headphones that cannot be fixed."
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"Again comfort was overlooked for this design."
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"I am very pleased with the sound quality, noise cancelling, design and adjustability of the eq settings."
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"While I love the design, as evidenced by some of the other amazon reviews and numerous posts on Parrot's own forums, the earcups appear to be glued together rather than stitched, and CONSTANTLY find a way to rip apart (see pictures)."
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"They are definitely awesome, they feel great, they look great, everything about the design and packaging is first class and they definitely have the potential for goose-bump type listening experience."
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"love the sound quality and design of the zik 2.0 headphones but i am very disappointed with Parrot's customer service with warranty issues."
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Fit

Fit:
"If you have a larger head (my case) don't even think of them, I had to return them after a few days of use because they were so uncomfortable, wouldn't even fit."
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"Kind of sterile sounding, but the main problem is the fit."
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"My head is the biggest head size to accommodate these headphones (maybe I have a big brain...nah), so if you are in the large dome class, you are going to be disappointed as these will not fit down to the bottoms of your ear lobes."
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"But Parrot didn't feel comfortable it would seem.+++ The weight and fit are almost perfect."
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"The fit was so poor and flimsy feeling that testing the rest of the features was moot."
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"Unfortunately I was shocked to discover that although I have a medium to small sized head, I simply could not comfortably fit the headphones on my head!"
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"Primarily use these on plane trips, they fold flat for pretty compact travel, fits right into my computer backpack."
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"FIT & FINISH: No complaints here."
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"I pulled the extension all the way to fit my head, and had no problems with it."
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"I used my old solitude hard cover case and they fit perfect."
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"They look fantastic, They feel great (if they fit your head), they sound great for audio not calls ( and if your phone is within a foot or two )."
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Headphone

Headphone:
"The most uncomfortable set of headphones that I have ever tried on."
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"So, I have no confidence that my new headphones will not also fall apart within 6-9 months."
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"Bad quality of headphonesWith only few hours of use the seal of the headphones damage"
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"It took A MONTH for my new headphones to arrive, and when they did, THEY WERE THE WRONG ONES."
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"I would love to say I am happy with spending $400 on headphones but Parrot is failing big time."
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"The headphones sound great but they're cheap junk."
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"I would love to find a set of headphones that sound like these, but have bigger, cooler cups."
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"While these headphones have outstanding sound and noise cancelling, I just can't wear them for very long before my ears start hurting."
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"He was, however, able to get a pair of headphones shipped to me a couple of days later."
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"So by spending a great deal on these headphones, you will receive a great device and awful support."
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"They are very good at receiving the large sum of money for the headphones upon purchase, but when it comes to helping you, the customer, in a situation where they aren't getting paid, Parrot does not excel."
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Headset

Headset:
"Icing on the cake: the app is now asking me to re-update the headset, and the 15 minutes process has restarted (and now failed)."
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"The headset sounds grait I just have one problem when I turn on the presence sensor the touch pad stops and my phone starts connecting and disconnecting by its self can I get some help note."
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"------------------------Conclusion...The Parrot Zik 2.0 Bluetooth headset is a beautiful pair of cans with outstanding sound, but it's not the most comfortable, nor the longest lasting Bluetooth headset out there, and the touchpad-like navigation can be tough to use."
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"Unfortunately, this means you will need a real headset, not a toy made exclusively for iPhones."
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"However, I was quite disappointed with the overall quality of the headset."
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"Both of my original headset broke from minor problems with the hinges, crappy design, and the company refused to even reply to multiple requests for warranty or even service to repair the product."
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"I would recommend these to anyone looking for a great headset."
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"Overall for a $350-$400 range, NC headset made out of metal this is a great headset."
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"I mostly liked the headset, does a great job with noise cancellation."
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"Thank you for contacting ParrotBottom line, if you want full functionality including PC functions you may get lucky depending on your needs, but if you want all features working out of the box I recommend the Samsung Level headsets which also maintain ANC during calls and worked on the PC."
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Listening

Listening:
"The sound quality is outstanding but can overdrive the bass if you are listening to something like dubstep really REALLY loud :) The app is interesting but once you set up your noise cancelling you probably won't use it that much but it's a cool novelty."
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"I enjoy using the Zik 2.0s for music listening on my iPhone 6 and video watching on my laptop, but wish they were more comfortable."
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"They are very comfortable and I am now listening to music the way it should be heard."
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"The battery lasts for hours but not a whole day - it's good but not stellar in my view when listening to music all day; I bought a spare battery and they can be swapped out easily but you DO have to charge the battery in the device which is a drag because even if one battery is ready to go you cant use the device while the backup is charging 2."
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"This headphones are best experience I've ever had listening to music."
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Loud

Loud:
"The problem is that it is 10x more loud that the current volume, so everytime it happens my heart is racing like crazy and I get all sweaty from the scare."
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"I think the sound is amazing although the music I listen to most of the time is called LOUD and I have some hearing damage on my left side from standing too close to the speakers at concerts in the 80s."
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"As to the weight, I use them at work (the noise cancellation is freakin awesome and WAY better than Bose) and have been wearing them for 4-5 hours at a stretch (its a loud office) without much discomfort other than a sweaty ear."
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"Bluetooth performance is excellent, I could still hear clear and loud even in a different room and several walls in between."
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"I have had other very expensive BT headphones and the would barely get loud enough - there are ample decibels here and I can easily answer my phone calls perfectly."
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"I made several calls and people could hear me loud and clear."
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"The mike even blocks out background noise which is good for business calls from a cafe or loud office."
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Music

Music:
"While some of the music in my collection sounded absolutely amazing on these cans ( I mean stunning) a large percentage of the music on my itouch did not sound as good on these as on other phones."
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"However, sometimes the Bluetooth connection drops and re-connects (probably my phone's fault), and the headphone automatically pause restart the music which is nice."
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"However, the noise cancelling also cuts out when this happens, and that makes it much more annoying than if the music just stopped."
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"I personally have never heard of ANY of the 5 or 6 artists dj's that they have and the ones that I tried don't sound that great for the type of music I listen to."
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"It has been pretty annoying in that you go to adjust the headphones and music stops...or barely touch the side and you've screwed with volume, paused track, etc."
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"However, sometimes the Bluetooth connection drops and re-connects (probably my phone's fault), and the headphone automatically pause restart the music which is nice."
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"I give them an A, I listen to a huge variety of music from Bluegrass to Electronic and it outperforms for any genre."
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"You can play around with it using the companion app on your iPhone or Android device and the Equalizer gives you amazing control (hit the Bypass to compare the music playing with and without your settings applied while doing so)."
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"I enjoy using the Zik 2.0s for music listening on my iPhone 6 and video watching on my laptop, but wish they were more comfortable."
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"They are very comfortable and I am now listening to music the way it should be heard."
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Noise

Noise:
"NOISE CANCELLING: Comparing these to the (slightly dated) Bose QC15s, they mostly seem different."
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"Great sound and better noise canceling than Bose - still a little uncomfortable when wearing on a long flight on the ears."
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"(This is good because people WILL ask you what kind of headphones you are using, but you won't be able to hear them because the noise cancelling is the best I've ever heard."
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"You must have an Android or iOS phone or tablet to be able to install the app that allows you to do all the fancy Concert Hall, Equalizer, Noise Reduction, and Tuned By stuff, and that's a challenge for me because I don't really use any of those."
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"The sound is still incredibly good, and the noise canceling quite effective, but the negatives are many, especially considering the price."
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"(Which is what noise isolation earphone is for)- During take off and landing, it will have some weird noises (I believe it is due to the location of the noise cancellation microphones and the sudden increase of airflow)- It reduce the in-cabin noise very well, pretty much like I am on the street."
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"Whereas the Bose I tried in the store did a great job of cancelling ambient droning noises, they did nothing for all the rest of the noise."
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"While these headphones have outstanding sound and noise cancelling, I just can't wear them for very long before my ears start hurting."
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"Noise reduction is amazing, it's really nice to be able to crack it up in a noisy server room and relax."
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"deep, robust sound, great noise cancellation."
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Price

Price:
"The headphones sound great but they're cheap junk."
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"Buyer beware: you get an Apple price, not the Apple quality."
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"For a $400 piece of equipment, this is just cheap and nasty."
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"I really like the Headphone But whating a Long time repair or and replacement Thats not Good for me when you pay this kind of money for high End Headphone I was hoping gething repair or replace meant to be fast"
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"- The app seems ambitious, but ultimately is not as solid or fluid as the original Zik's- Build quality is unacceptable for the price."
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"While I have enjoyed listening to these headphones and found them for a considerable discount off the $399.00 typical price, I cannot recommend these."
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"They are very good at receiving the large sum of money for the headphones upon purchase, but when it comes to helping you, the customer, in a situation where they aren't getting paid, Parrot does not excel."
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"The headphones sound great but they're cheap junk."
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"The material looks great but for some reason feels cheap to me."
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"The QC15 gets 20+ hours, and I just keep 2 spare AAA in its case so I know they'll work, cheap & easy insurance."
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"but this is cheap for a good pair of quality headphones for people who can discern music quality and desire control customization."
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Quality

Quality:
"Terrible quality."
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"love the sound quality and design of the zik 2.0 headphones but i am very disappointed with Parrot's customer service with warranty issues."
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"But after receiving the product I was disappointed on the quality of the product."
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"The battery life is not great but the comfort and sound quality is great."
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"- The app seems ambitious, but ultimately is not as solid or fluid as the original Zik's- Build quality is unacceptable for the price."
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"Very nice headphones with a couple small problems (to me).The headphones have excellent sound quality and look great as well."
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"I love the sound quality and app etc."
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"I listen to for a few hours a day so battery life was not an issue, no issues with build quality, Bluetooth is great same as all other 3.0 products I own."
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"Absolutely great quality of sound, light, and excellent features."
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"I am very pleased with the sound quality, noise cancelling, design and adjustability of the eq settings."
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"The sound quality is OK, Noise Cancellation is amazing! "
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Range

Range:
"App has some impressive features, but they are not executed well at all and do not bring out the full range of sound capabilities of these headphones on my HTC One."
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"In fact, I have cookie-bite hearing loss, which makes it very difficult to listen to anything without either the voice range being too hard to hear or all the frequencies outside of my bitten-off range being way too loud."
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"The range of the Bluetooth is not great."
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"Quality materials, packaging etc but was extremely painful to wear after about an hour and didn't sound that great for headphones in this price range."
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"I think the EQ and customizations are really easy to use to tweak the sound as you like too.2) Despite the terribly small sizing range, the ear cups are nice in that they fit around my ears just fine."
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"WIRELESS: These pair easily enough, and the Bluetooth range is sufficient for my needs."
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"Overall for a $350-$400 range, NC headset made out of metal this is a great headset."
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"The Bluetooth range is adequate - I can keep a solid signal for 20 feet or more."
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"Speaking of battery power, it has a pretty wide range depending on the settings you are using."
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"If you take them off and lay them flat on a desk or your neck, they silence themselves, resuming when you put them back on your ears.+ Speaker angles can be set between 180 to 30 degrees of separation, using Silent Room, Living Room, Jazz Club or Concert Hall settings for a customized sound.+ EQ Settings: User (personalized), Vocal, Pop, Club, Punchy, Deep, Crystal - all can be customized within app.+ (4) Microphones inside and outside each earpiece, create amazing noise cancellation in any environment.+ Solid Build Quality - materials used and the way they fit together - it's all high end.+ Parrot Zik 2.0 App - fun to use, works well with Bluetooth interface and when cable is used.+ Battery Compartment - easy to open and view serial number of device for registration.+ Ear Pieces - fit is snug and soft, works very well for active noise cancelling with Parrot Zik 2.0 app.+ Can be used via Bluetooh or wired connection with included cable.+ Easy to charge headset with USB to micro USB (included) cable.+ Very good range - I could put on the headphones and walk all around my single level house (1350 sq') and never drop the connection with my Samsung Galaxy S3 phone."
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Service

Service:
"Customer Service was not great."
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"Parrot has TERRIBLE service."
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"love the sound quality and design of the zik 2.0 headphones but i am very disappointed with Parrot's customer service with warranty issues."
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"If this were a $100 pair of headphones I might be okay with this, but these are supposed to be premium-grade phones, and as such, you should receive premium-grade service if something goes wrong, and this is not so."
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"- Terrible, rude customer support and service that is second to none."
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"- Their US VP of Sales and Marketing (Peter George) doesn't believe in Customer Support and Service which has huge negative impacts to you if you invest in their headphones and have any questions or problems."
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"When you pay $425 dollars for a set of headphones - you would expect exceptional service."
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"I purchased two of the original Zik's because i love the hardware, but had terrible experience with customer service, and the overall parrot company."
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"I love the headphones, they sound great- but their customer service is horrible and their decision to release headphones with a proprietary battery and not offer the ability to purchase a spare is a MAJOR fail on parrot."
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Setting

Setting:
"If you typically only listen to one style of music, then maybe that is fine, but I enjoy a broad range of musical styles, and I found it annoying to adjust the settings from song to song to get it to sound right."
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"For everyday use, the 'normal' setting seems the happier compromise, which renders it just a bit less effective than the Beats (and a decent bit less effective than the Bose)."
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"Amazing set of head phones every thing it says it does perfectly, have used them in many different settings and have not had a problem with any of the settings."
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"I especially enjoy the DJ Jazzy Jeff tuned settings."
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"I've had fun trying various different settings with my music, especially with different types of music."
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"Speaking of battery power, it has a pretty wide range depending on the settings you are using."
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Size

Size:
"Many people out there complain about very small things, but the point is that these headphones do 4x that of normal headphones."
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"Very nice headphones with a couple small problems (to me).The headphones have excellent sound quality and look great as well."
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"Size: I have been concerned about size since I read some of the reviews that described problems extending them for big heads."
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"The downsides that I notice most after 6 months are: (1) frequent problems with Bluetooth pairing, especially with my MacBook Pro but also sometimes with my iPhone 6, (2) sometimes discomfort, even with my small head and normal sized ears, (3) short battery life."
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"Unfortunately I was shocked to discover that although I have a medium to small sized head, I simply could not comfortably fit the headphones on my head!"
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"Small negatives that everyone mentioned are exactly that - small."
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"The ear cups, though comfortable were slightly too small for me."
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"I find them extremely comfortable for extended periods when adjusted to the largest size..The big thing about these phones is they actually have a 32-bit processor built in!"
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"Very nice headphones with a couple small problems (to me).The headphones have excellent sound quality and look great as well."
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"Also, please note that I have a small head and small ears; the fit of each of these is good on my head."
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Sound

Sound:
"Eventually, the sound cancelling and Bluetooth broke altogether for no reason all."
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"The headphones sound great but they're cheap junk."
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"While some of the music in my collection sounded absolutely amazing on these cans ( I mean stunning) a large percentage of the music on my itouch did not sound as good on these as on other phones."
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"App has some impressive features, but they are not executed well at all and do not bring out the full range of sound capabilities of these headphones on my HTC One."
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"love the sound quality and design of the zik 2.0 headphones but i am very disappointed with Parrot's customer service with warranty issues."
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"It seems a bit lame that they don't have AptX for better Bluetooth sound, but my ears aren't good enough for it to actually bother me."
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"I would love to find a set of headphones that sound like these, but have bigger, cooler cups."
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"I'm having a hard time deciding if I want to keep or return them though, because they sound so good."
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"While these headphones have outstanding sound and noise cancelling, I just can't wear them for very long before my ears start hurting."
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"The sound was decent, but didn't blow me away as I expected when paying the high price."
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"I love the sound quality and app etc."
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Support

Support:
"While searching for support for this problem, I was not pleased with what I found."
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"These have NO Bluetooth Multipoint support as of May 13 2015 firmware V2.05.This means you won't be able to connect 2 paired devices at the same time, not even one for Phone Audio (HFP) and another for Media Audio (A2DP).Why is this important you ask?"
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"Then there is the lack of customer service skills in tech support at Parrot, the staff is not very friendly and very abrupt."
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"Unfortunately, as others have said, Parrot's technical support leaves everything to be desired as well."
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"- Terrible, rude customer support and service that is second to none."
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"- Their US VP of Sales and Marketing (Peter George) doesn't believe in Customer Support and Service which has huge negative impacts to you if you invest in their headphones and have any questions or problems."
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"So by spending a great deal on these headphones, you will receive a great device and awful support."
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"The shoddy build quality and lacking customer support has turned me off of this company for good."
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"I would give Parrot USA support an F. Great headphones as long as you don't have any issues with them and need support."
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"Unfortunately, as others have said, Parrot's technical support leaves everything to be desired as well."
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"Outstanding support from Amazon even though I'm sure it cost Parrot a lot more than if they would have taken care of business, but that is their problem."
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Volume

Volume:
"The side tap is neat in concept and techno-wizardry, but can be a bit frustrating with volume control (up down swipes can sometimes be interpreted as music start stop)I would totally buy this product again or give it as a gift (to my small headed less neanderthalish friends)"
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"The problem is that it is 10x more loud that the current volume, so everytime it happens my heart is racing like crazy and I get all sweaty from the scare."
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"It's nice to be able to walk around without having wires dangling, and the touch volume controls are wonderful."
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"In every instance sound was louder or more prominent using the cable; in Bluetooth mode I had to really jack up the volume on my device to hear it well."
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"With it in Bluetooth it is the master - you can use all the right ear controls (forward, back, pause) as well as volume whereas while tethered you can only use the volume controls."
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"I love the way you can change the volume, change or stop tracks."
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