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Fitbit Wireless Activity-Sleep Tracker Black-Blue by Review Summary ,  Sep 25, 2015

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Fitbit Wireless Activity/Sleep Tracker, Black/Blue
Report Date: 09/25/2015
Based on 2238 customer reviews
Overall satisfaction: 4.1
Returned or considering to return: 5.0%

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Frequently Mentioned by Customers:


Individual Feature Rating
Motivating4.9   above average
Monitoring4.6   above average
Monitor4.5   above average
Moving4.5   above average
Program4.5   average
Track4.5   average
Workout4.5   above average
Dashboard4.4   average
Tracking4.4   above average
Website4.4   above average
Fitness4.3   average
Weight4.3   average
Accurate4.2   average
Fit4.2   average
Sleep4.2   average
Battery3.9   above average
Button3.6   above average
Computer3.6   average
Sync3.6   above average
Wearing3.6   average
Running3.3   below average
Control3.2   average
Run3.2   below average
Quality3.1   average
Strap3.1   average
Charging2.9   below average
Support2.9   average
USB2.9   below average
Connection2.8   average
Waterproof2.6   below average
Bluetooth2.5   below average
Plastic2.1   average
Warranty1.8   below average


Quotes from the Reviews - What People Say about:

Accurate

Accurate:
"I do feel it is accurate, although hard to know for sure."
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"It's small, accurate, safely clips to underpants making it hard to lose, and transfers data to both my computer and cell phone during the day."
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"It was super accurate and very easy to sync charge, the only problem was that I broke two of the fitbit clips and then the fitbit itself broke a panel off within a year."
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"I could deal with a bad battery if it was accurate, but this was a needless hassle."
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"Terrific sleek design to wear under clothes (not comfortable on my bra, but good on waist band), very accurate and best of all was the long lasting rechargable battery."
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"I find it to be very accurate, and has helped me challenge myself more to move my behind."
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"I like it because it's small--about 2 1 4 inches long, easy to use, durable, and accurate."
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"I found the distance measurements to be pretty accurate"
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"I found the device to be quite accurate and can be placed on your jeans workout gear with ease."
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"This was great at tracking and held pretty accurate compared to the nike counter I had with me or my husbands jawbone I compared it with."
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"This is a great accurate device."
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Battery

Battery:
"Absolutely horrible battery."
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"Figured dead battery so I charged both units for 3hrs (manual states full charge in one to two hours)."
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"After a long weekend, the battery was dead, and I was regretting my purchase."
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"I could deal with a bad battery if it was accurate, but this was a needless hassle."
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"The most frustrating thing for me has been inaccurate pedometers and short-lived batteries."
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"That said, I have not lost any exercise tracking to a flat battery yet - just to user error because I forgot to put it on."
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"Purchased a different pedometer for $12.50 that is battery operated and am very pleased."
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"The battery life is fantastic: 1-2 weeks of every day use before you have to recharge it."
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"What I liked was that it was accurate, easy to use, battery life was long, sent me clever messages throughout the day."
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"It has a really good battery life and has good screen info on distance, steps, calories etc."
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"My friend has a new once with a battery, so I might have to reinvest as I've lost mine again, but I do love it! "
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Bluetooth

Bluetooth:
"In the day of bluetooth everything--this is ridiculous.6."
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"This seems like a weird design to me, but I guess there's no bluetooth device or anything installed inside the fitbit."
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"I have a graveyard of broken bluetooth headsets, earphones, pcs, and smartphones somewhere in the house."
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"The SP version is really flaky about holding the bluetooth connection to your iphone resulting in annoying re-pairing rituals many times a day."
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"Itself is great, but the macversion of the software has caused havoc with my iMac, stopped using it as the Bluetooth USB unit caused faults in my computer, shame, I really liked the product."
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"The bluetooth model is superior in this regard."
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"Love the small size and Bluetooth syncing."
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"Also, this model will only talk to your computer, so if you have a 4.0 bluetooth enabled phone, I really recommend you get the new model that can tell your phone directly how many steps you've taken."
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"It has some things that I'd love to be different, like bluetooth for sync with my iPhone."
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"Great DevicePROS-wireless sync, short range-pedometer (fairly accurate)-stair climber(accurate)-calorie-sleep pattern (accurate)-watch (could be helpful at times)-flower (shows overall activity)-battery life (3-5 days)-motivational words (kinda funny)-size (compact)CONS-not waterproof, only water resistant-easy to lose-bit expensive-it be great if it can be linked to a android iphone by bluetooth to update fitbit app and also take heart rate-fragile"
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Button

Button:
"It still registers my steps and climbs, but I have had to tape it together and the button on the front broke off."
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"Only criticism is that it can be hard to hold down the button long enough to start the timer or begin tracking sleep."
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"While the button is hard to push to avoid falsely engaging the unit, it is also hard to push to purposely engage the unit."
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"I would have given it 5 stars except that its button became flaky (I could not press it reliably and it seemed to start stop activities on its own)."
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"With just one button, the device is dead simple to use throughout the day to get up-to-the-minute information about how active you've been."
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"With most activity trackers, my problem was loosing them or someting pushing the reset button."
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"Being able to press the button and instantly see details of my activity (or lack thereof) gives me a boost of motivation to take the stairs instead of the elevator, park a little further away, do something to get some extra steps in."
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"I hit no buttons and did not attempt to sync it."
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"The device can easily download and the power button I can start logging activity."
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"A few minor quibbles: it's easy to accidentally hold the button down and put the device into activity mode."
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"The single button interface is easy to use, and the display is sharp and clear."
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Charging

Charging:
"It was super accurate and very easy to sync charge, the only problem was that I broke two of the fitbit clips and then the fitbit itself broke a panel off within a year."
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"Then they fail to charge and failed to keep track of anything."
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"Within the 2nd month it started falling apart and I was not able to get it to charge on the charger."
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"Then when I got the product it was missing the charger and more."
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"The screen on the tracker started malfunctioning and by the 3rd day it wouldn't even charge or show anything on the screen."
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"I love the way its so easy to charge and hook up to a computer and the charge lasts for days."
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"**UPDATE** I stopped using my Fitbit for a while because I stopped exercising like before but recently got back into it and even now over 2 yrs after buying it, it seems to work just as well and still holds a good charge."
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"I like the built in clip design of this original fitbit, and how easy it is to charge."
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"They sent me a Fitbit One and it has behaved perfectly and holds a charge forever."
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Computer

Computer:
"It's small, accurate, safely clips to underpants making it hard to lose, and transfers data to both my computer and cell phone during the day."
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"UPDATE:I used this religiously for about a yearthen the need to be near my computer got annoying so I put it in a drawer."
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"The only thing I find as a negative is that I have to hook it to my computer."
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"Downloading the information to your computer and the Fitbit website couldn't be easier."
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"Since not being compatible with the IPhone 4S I must sync it with my computer instead of my phone as it said it would."
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"But then when it wouldn't sync with my computer, I had to uninstall and reinstall and I had great difficulty and frustration."
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"I love the way its so easy to charge and hook up to a computer and the charge lasts for days."
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"I would give it 5 stars if it were compatible with my new Chromebook,my only computer :(I am hoping that fitbit is working on this issue! "
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"user interface via phone & computer is good compared to other devicessmall, has display, syncs w out having to connect to computer, chargers fast, charge lasts at least 4 days"
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"The watch doesn't communicate with my computer, but it's pretty easy to transfer data at the end of the day and it stores a week's worth of activity for display."
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"fastest deliverygreat product, easy to use and handlegood computer software and easy to sync with the websitelooking forward to use new products"
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Connection

Connection:
"The software downloaded fine, but I kept getting an Unable to connect to device message during the second step of the process."
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"Now I use it and honestly think it works pretty well enough (with the exception of a connection hiccup this morning which could be for any number of legitimate reasons like a server reboot which could actually be a failure on their ISP's end."
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"So now for the bad...or well, not so bad:Online IS really where all the magic happens and I mentioned the connection hiccup I had for around 2 minutes this morning on the mobile side already.. other than that I've noticed once that I couldn't connect to their site from behind my friend's Clear modem router."
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"I got it to turn on when connected to the base, but it gave me an error message and wouldn't charge."
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"The forums on the fitbit website allows you to connect with others if you have problems or questions."
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"The Android app, however, has worked well, (at least when the FitBit device is able to sync with the base unit).Bottom line, inconsistent power connections, sync operation from the desktop and poor iPad app."
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"user interface via phone & computer is good compared to other devicessmall, has display, syncs w out having to connect to computer, chargers fast, charge lasts at least 4 days"
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"I understand that the newer version uses a wireless uplink, which seems to be a more efficient connection."
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"Now I use it and honestly think it works pretty well enough (with the exception of a connection hiccup this morning which could be for any number of legitimate reasons like a server reboot which could actually be a failure on their ISP's end."
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"So now for the bad...or well, not so bad:Online IS really where all the magic happens and I mentioned the connection hiccup I had for around 2 minutes this morning on the mobile side already.. other than that I've noticed once that I couldn't connect to their site from behind my friend's Clear modem router."
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"For the lazy person such as myself, this is great: it automatically uploads via the wireless connection to the Fitbit server and tracks your steps, distance traveled, stairs climbed, estimated number of calories burned, and even your sleep patterns."
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Control

Control:
"Control you habits and put some challenges on you daily life."
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"So now I have been without a working fitbit for almost 2 months and really frustrated with their customer service and poor quality control on products."
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"It's really a lot of fun in a weird way, and it makes me feel more in control of my health."
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"The Jawbone UP was the most promising thing I've seen in a long time but had horrific quality control problems and eventually Jawbone ended up giving everyone their money back after weeks of frustrating failures by their customer support system."
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"I knew my life was sedentary by sitting at a computer all day, but now I have a more accurate calorie OUT count to work with and control my calories IN."
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"Using this in combination with tracking her diet she is able to control the food input vs. the exercise output to the degree of being able to reach a fitness goal."
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"One button control, very small, easy to clip on."
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"This product is a great tool for weight loss and control."
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"I can see and manage my information from the Fitbit web site (where I control the privacy settings), as well as from the apps for smartphone and tablet."
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Dashboard

Dashboard:
"FitBit does not stand behind their products.+ easy to use+ small, nice looking- all data is stored on Fitbit cloud server and you have to pay additional to get access to the data- limited and not very useful dashboard for viewing data - hard to look at a summary of the past few weeks of data- product does cuts off at a relatively low rate of steps per second- product fails after 9 months of use"
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"I am constantly challenging myself to achieve 10,000 steps per day as well as complete 100% of the other challenges on my dashboard."
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"I am highly motivated by the dashboard on the website - I really try hard to meet my goals and earn badges."
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"The dashboard is over complicated and Fitbit doesn't do a great job on explaining everything- but that can be got around."
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"I have nice dashboard online which give me the full picture what to improve."
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"I love that it syncs to my computer and the updated dashboard is easy to read and fun to watch as you get more active during the day."
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"I liked the dashboard website, and was sad to see that functionality vanish."
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"I love the website with the dashboard and how easily it updates from the fitbit."
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"I also love the Fitbit dashboard with all of its progress tracking and achievement badges."
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Display

Display:
"Already the display is broken."
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"Over time, the dimness expanded until one day the device display failed completely (even when plugged in on the docking station.)"
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"Display is hard to see in full sunlight (I always thought this was because it is so energy efficient) Find some shade, problem solved."
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"One word of caution, do not wear during Bikram yoga as the excessive sweating can mess up the display."
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"I am on my second fitbit, because the first broke (the display broke, but it kept recording activity and synced with the computer)."
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"Unfortunately, when my new Fitbit arrived, the display was so faded that I could only read my stats in a completely dark room."
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"user interface via phone & computer is good compared to other devicessmall, has display, syncs w out having to connect to computer, chargers fast, charge lasts at least 4 days"
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"The display is clear and I am glad to have the little clock on it so I know how long I have been out and about."
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"I don't bother checking the display much anymore, but I appreciate the simplicity of the interface when I do."
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"The fitbit has a few friendly features too - the ability to flip the display so you can operate it left-handed, the extra descriptive text on the display that disappears after you've seen it a few times, and being able to customize the display, for example."
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Experience

Experience:
"I see some reviews talk about it falling apart or dying- this has definitely not been my experience, it is very well made."
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"In my experience, it is not a reliable counter of stairs climbed -- it's just not correct."
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"Not a great first customer experience."
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"My experience before it's failure, was good."
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"In the end I found the experience of using the FitBit somewhat interesting, but ultimately don't recommend the experience to anyone who is interested in this device as something that is going to influence them to change their fitness habits."
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"Even better, if you post something negative about your experience on a forum, someone from fitbit will find it and post you should send an e-mail to that e-mail."
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"Moreover, I had an amazing experience with their customer support."
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"The bracelet type of tracker, like the UP and the soon-to-be-released bracelet Fitbit, have the advantage here, in my experience with the UP."
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"In summary, nice product but with little thought into the user's experience and very little product back-up."
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"The FitBit is like a small personal trainer following me around - I am acting to not disappoint it :-)The device itself is well built and the website adds value to the experience."
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"Very excellent customer service from my experience."
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Fit

Fit:
"It strikes me as a rather significant flaw that something that has Fit(ness) in the name fails to detect when you're doing something to increase your, you know...fitness."
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"I love my fit bit friend, but it broke after a little bit after a month...Im very disappointed, especially that I treated it with so much care."
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"BACKGROUNDI have been out of the military and, I hate to say this but, the fit body the military took 10+ years to create was destroyed in a matter of a few months in the civilian world through delivery pizza, quick trips to fast food restaurants, and other horrible choices."
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"Neither of these options worked and I now have a dead fit bit."
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"The only problem with the fit bit is the design, its not securely attached to your body other than maybe as a pendant on a necklace."
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"It has changed my life by turning walking and getting fit into a challenge."
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"We have written many reviews on the fit it as we love this product."
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"I love that this tiny device fits on my belt or in my pocket, counts steps taken and stairs climbed."
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"Great for keeping fit and losing weight."
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"I had no idea how sedentary I was until I got my fit bit, it's a great little motivator and I use it daily, now if I could just eat better :-)"
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"I love how it fits firmly on my waistband, and I don't have to worry about it popping off like I have experienced with other pedometers."
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Fitness

Fitness:
"It strikes me as a rather significant flaw that something that has Fit(ness) in the name fails to detect when you're doing something to increase your, you know...fitness."
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"To Start: my personal fitness level is WEAK."
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"The ease of use, the ability to record exercises, sleep, calorie intake, weight, blood pressure, glucose, etc., makes this a very valuable tool in my ability to challenge myself to stay on track so I can improve my fitness and meet my personal goals."
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"Either way, don't hesitate, you will love this product and how it easily propels you to your fitness goals."
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"bought this to enter a company wide fitness challenge."
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"And it's cool looking, so I don't mind wearing it on the outside of my clothes as a fun reminder of my fitness goals (though it's easily hidden away as well).Motivation: The best part is I've found myself constantly finding little ways to fit in more steps now that I know I'm being watched :-) Running in place while watching TV, parking a little further away - all the add-ons I've seen recommended in magazines but never had the motivation to try because I felt like it didn't matter."
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"This is a great fitness tracker, except it doesn't have Bluetoothand needs to dock (or be within 15 feet of the station) in order to sync with the software."
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"I love that I can use my other fitness apps with this device also - I use my fitness pal and it works great with this."
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"While it is an OK website I have migrated to the my fitness Pal website, The good news is you can link your fitbit account to the my fitness pal website so you don't lose any of the functionality of either website."
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Monitor

Monitor:
"The set up was easy but accuracy was terrible when compared to other monitors we have."
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"As far as activity monitors go, this one is nearly perfect."
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"but it's a great device -- far more accurate than the Omron, plus monitors elevation gain."
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"I have tried other activity monitors but this one picks up steps and activity more efficiently."
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"Additionally, the fit bit monitors how well you sleep and active minutes."
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"The set up was easy but accuracy was terrible when compared to other monitors we have."
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Monitoring

Monitoring:
"Great for running or general activity monitor but not so great for crossfit type activities, for semi-accruate info on that you need to enter it manually into the computer."
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"Then the monitor holder broke so I had to attach the monitor directly to my clothing."
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"It is also somewhat inconvenient that you have to start and stop the sleep monitoring aspect of the product, because it is easy to forget to do that."
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"The Fit Bit is fantastic for keeping me tuned to my walking habits, movement, caloric intake (not always good about entering this) and I especially love the sleep monitoring capability as it pointed out some recent sleep problems due to a slight hip problem that I'm having taken care of."
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"It doesn't always sync but the good it does for monitoring your health is worth it's purchase."
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"Love the sleep monitoring feature & the cheerful messages! "
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"Perfect addition to monitoring my daily activity."
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"It is so incredibly sensitive; it does a really remarkable job in monitoring your every movement."
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"This is a great way to monitor and track weight loss."
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Motivating

Motivating:
"I can't go anywhere without it, and it's been a great motivator for me to be healthy."
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"Works great, very motivating."
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"I had no idea how sedentary I was until I got my fit bit, it's a great little motivator and I use it daily, now if I could just eat better :-)"
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"It's a good idea, and when it stays on it's a good motivator to be more active and burn more calories, but it needs a lot of improvement."
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"Excellent motivator for working out! "
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"good motivator."
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Moving

Moving:
"So mentally, it does it's job for me even if it's not 100% accurate because it does encourage me to get moving and be active."
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"I have lost a lot of weight before i made the purchase but wanted something to challenge me into getting up and moving."
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"the product is vastly inferior and can easily be confused if you aren't swinging your arms while walking or you are moving your arms a lot while at your desk."
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"Wonderful motivation to do more and keep moving!"
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"I wear it everyday, it is very accurate and it keeps me moving."
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"It does everything that it says it does and it is the best motivator I have ever seen to keep me moving!"
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"Doesn't always sync to computer right away but is a great tool to keep you moving! "
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"I love having the gauge of how much I have been moving each day and especially love how it automatically syncs with my myfitnesspal account to make sure I am expending more calories than consuming."
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Plastic

Plastic:
"The plastic carrying case broke too quickly so I cannot clip it onto my pants, belt or shirt."
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"The plastic holster that came with it broke two months ago."
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"I used the Fitbit Ultra for about 8 months when the plastic clip on the holster broke."
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"The interior colored piece has separated from the exterior black piece, exposing the housing, and with the plastic broken there's nothing holding the pieces together."
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"Now in a half year of use there is a chunk of its plastic literally missing."
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"I thought the plastic holster they sent was flimsy and not worth trying."
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"It's just plastic and electronics, so keep your expectations reasonable and you will not be disappointed."
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"Finally the pushbutton fell out, as well as the plastic in front of the display, exposing the electronics, and rendering it useless."
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"But product durability is not what it could be - as stated in other reviews, the plastic cover wears out (breaks in two)when stressed and is not water resistant."
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"I can't say I'm surprised after daily use this cheap plastic device was hardly durable."
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"I do recommend wearing it in the plastic holder instead of just clipped onto your garments."
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Program

Program:
"My only complaint is the program used to track food consumption; the database is not as thorough as other online databases, so a lot of times, I end up creating my own food."
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"I think it would be worthwhile that the manufacturer have a program to replace lost or damaged devices at a reduced price."
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"When and if it stops, beware or maybe just reload the program if you can."
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"Encourages me to exercise with the program I remember it most of the time and feel like I am missing something when I forget it.. Best invention to encourage people to lose weight and exercise"
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"It's lightweight and easy to figure out to program it for your length of step, etc."
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"The wireless sync and the program work well."
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"Good for counting steps and participating in Vitality program."
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"Giving this three stars for the equipment itself, but I do love FitBit and the online program, and am hoping my replacement Fitbit lasts longer."
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"There are several other online (free) programs that are compatible with the Fitbit."
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Quality

Quality:
"My complaints concern the mac issue and quality."
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"I still like the product, but the quality and failure to honor warranty are a disappointment.12 30 2012Update: Received replacement Ultra."
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"It is even capable of tracking sleep quality but I couldn't swear to the accuracy or usefulness of the sleep quality function."
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"I'm giving it 2 stars because it has the features we want, but the poor quality and problems syncing are too big of problems to ignore.>>><<
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"Until FitBit comes clean and then fixes the quality issue, I won't be recommending this."
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"I won't be buying any more FitBit products as I can't trust the quality, no matter how much I may have liked the concept."
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"Great fun and a quality product."
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"I can log in from my Doctor's office and show her how well I am doing with my activity level and the quality of sleep I am getting which has been an issue."
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"This shirt was great quality and was super cute."
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"Second, the relative sleep quality it calculates differs significantly from my own perception of how well I slept."
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Reliable

Reliable:
"It isn't accurate for anyone who's serious about needing a reliable pedometer - plus its a nightmare to try to find with this black blue color."
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"While I love the functions, I get frustrated that a device costing me $100 (at the time) is not reliable."
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"It is the best of the bunch when it works, but its reliability is just so disappointing that it is worse than using an inferior, yet reliable product."
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"Great reliable product - works well - hard to download software - no manual included- no on line support or telephone support would be the biggest complaint."
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"I cannot say enough good things about my fitbit, it's reliable accurate and very innovative!"
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"So far I really like this little item- it seems to be very accurate and reliable in it's readings."
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"It's very reliable and I LOVE IT! "
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"When the product gets a revamp and is more reliable and able to be better controlled I would be willing to give it another chance."
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"Great reliable product - works well - hard to download software - no manual included- no on line support or telephone support would be the biggest complaint."
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Run

Run:
"I have yet to run the battery dead despite only intermittent charging; I only plug it in for an hours or two every few days."
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".the worst is that the mileage tracking is never truly accurate, it does tend to exaggerate miles walked, run, hiked etc."
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"The Fitbit failed after one of these sweaty runs."
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"Since I don't run, I didn't mind doing this, but if I were a runner, I would be extremely upset."
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"My dashboard tells me that I'm at 90% sleep efficiency which I'm not sure is accurate, as I wake up feeling like I've just run a marathon."
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"Unable to run since my third knee surgery, I needed something to motivate me to keep moving despite my trashed knees."
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"I would highly recommend it if you want to walk run more and even loose weight."
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"Because of their size, It's way to easy for them to be left in a pile of clothes and run thru a clean cycle."
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"Very effective and makes me want to walk, jog, and run more so I can beat my goals"
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"I have gone for runs using a gps as well, and got readings of 25% to 30% less of actual distance."
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"I also use the Nike+ running app on my android phone and I am able to sync my runs to fitbit using one of the apps on the fitbit app gallery."
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Running

Running:
"I don't recommend forgetting it in your pocket and running it through the washer, but mine continues to work even after doing that."
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"Great for running or general activity monitor but not so great for crossfit type activities, for semi-accruate info on that you need to enter it manually into the computer."
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"just make sure you follow the directions when setting it up bc re-installing is surprisingly annoying (it's always running in the background, so even tho i thought i uninstalled it like 5 times, i hadn't actually done so properly)."
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"The accuracy of the step counter while running was disappointing: the distance of the same course varied plus or minus more than one half a mile, an error margin that seemed high since it is all based on the number of steps taken and I don't think my stride changed that much."
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"It the running distance and steps that fitbit is not able to track well."
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"You can use the defaults, which are likely not accurate, or set your own stride for walking and running."
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"While wearing the fitbit to work I was pleasantly surprised to see just how much running around I was actually doing."
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"Probably good for people who only walk but if you like running, biking, swimming, etc."
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"I also use the Nike+ running app on my android phone and I am able to sync my runs to fitbit using one of the apps on the fitbit app gallery."
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"The others I bought are still running great, so I think I am just hard on mine with all the jiu jitsu, running, tennis, rollerblading, and climbing I do."
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"The FitBit is like a high-tech pedometer: simple but effective, so long as your exercise resembles walking, running, or climbing stairs."
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Sleep

Sleep:
"I would not give it 5 stars b c I don't believe it was accurate on tracking sleep and I did not like how I had to wear a 1.5 inch wide band around my wrist for it to attach to every night."
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"It also tracks how many times you wake up at night which is useful if you don't sleep so well - happily, not a problem for me."
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"The wrist thing for tracking sleep patterns was kinda annoying, so I didn't get much use out of it."
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"The sleep tracker is interesting but I don't know how accurate or useful it is."
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"I knew I didn't sleep well, but my Fitbit gave me the proof I needed to get the attention of my doctor."
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"After 3 months of use, it completely failed - it was fully charged, used only for overnight sleep tracking after its last charge, then it went completely black."
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"I love the tracking of steps, stairs climbed and the sleep tracking is very detailed more that other apps that track sleep."
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"I really liked that it shows you how much sleep you actually do get each night, which I really wanted to find out."
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"Makes keeping track of my steps, sleep, food consumption, etc easy and I look forward to checking up on how I am progressing."
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"Really love the sleep feature."
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"I love how it tracks your sleep pattern by any movements in the middle of the night."
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Sleeping

Sleeping:
"I've had problems where it added thousands of steps while I was sleeping and not wearing it."
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"The sleep tracker is ok but probably not the most accurate because you could lie still in bed and it would count that as sleeping."
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"I particularly like the sleep log which was the main reason I bought it, as a couple of years ago I began having problems sleeping and this lets me see how we'll I slept and know what kind of day I will have."
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"I hate going any amount of time (even sleeping at night) without my Fitbit on!"
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"I love the sleep tracker function...especially as someone who has a hard time sleeping because of back problems."
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"The wristband that you are supposed to use when sleeping doesn't work very well."
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"I love the sleeping tracker, it allows me to see what to do and not to do prior to getting ready for bed."
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"love it....just a little bulky when sleeping."
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"You cannot see it through any of my clothes.3) The wrist attachment is great for sleeping."
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"The armband for sleeping is comfortable but starts to wear after a couple of months."
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"I have already found my stamina has increased as well as the fact I am sleeping better - due to my walking more - I am really delighted with my Fitbit."
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Strap

Strap:
"The wrist strap, while generously sized is uncomfortable for me to wear."
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"They are very easy to use as we've put them in our pocket, sock, and even on my strap of a dress (which had no pockets) and it's very accurate."
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"I wore it on the edge of my pants pocket, on the neckline of my T shirt, or on my bra strap, and did not do anything could be expected to damage the product."
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"I do recommend the FitBit, but with the caveat that you need to be careful with how you strap it to your clothes."
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"Using the Fitbit in sleep mode is a bit awkward, you have to put on the wrist strap and then work the fitbit on to the strap, which is a bit annoying due to the softness of the fabric (the Fitbit has to be clipped on to you, usually on your pants or a bra or something where the fabric is a bit stiffer so it's easier to slide the Fitbit on)."
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"I actually wear mine on my bra strap so with some clothes it is noticeable but that is the most comfortable spot for me."
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"Well, I clipped it to my bra strap in the middle of my chest and after less than a day of use it's gone!"
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"It clips onto my bra strap or tucks into the cup easily and is either invisible, or unobtrusive."
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"I do recommend the FitBit, but with the caveat that you need to be careful with how you strap it to your clothes."
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"The hook around the rubber band secures it nicely to either bra strap or belt loop."
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Support

Support:
"I contacted Fitbit but tech support couldn't help since the device was faulty."
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"When I went to the website they did not sell a replacement, and after putting in a support ticked (very hard to find where to send) I received the response that they did not see nor had any replacements."
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"Hard to get it programmed for myself, poor technical support, the strap I paid extra for died so I had to put it in my pocket and then it went through the laundry."
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"Their customer service was less than speedy and less than communicative than I would like and while I really want the scale, I hesitate to buy it because I am not confident in their ability to support a first Gen product."
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"I have tried contacting them (they do email only support) on problems with several products I purchased to them and didn't get responses at all, took a week and even when they responded, it was boilerplate unhelpful."
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"There is no telephone tech support and I have a few problems with the software...one which I was able to fix with email help and one which I have yet to resolve."
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"Moreover, I had an amazing experience with their customer support."
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"I contacted their customer support and they were great, they gave me tips on how to fix it, treated me like I didn't know what I was doing but all tech support does that and they were extremely nice about it."
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"When it works it is great and support is fantastic, but this product breaks way to easily."
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"However, the best part about this product is the customer support."
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Sync

Sync:
"It was super accurate and very easy to sync charge, the only problem was that I broke two of the fitbit clips and then the fitbit itself broke a panel off within a year."
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"Dislike that it wasn't able to go together in the poolLikes, the climbing, the challenge and syncing is great! "
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"I enjoyed my Fitbit quite a bit as a pedometer even though I always had problems syncing it with the little attachment."
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"After a few months I started having syncing problems."
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"When I started using it again, I still had the syncing problem."
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"I have also had problems getting data to show up it I don't sync for 2-3 days."
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"It doesn't always sync but the good it does for monitoring your health is worth it's purchase."
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"The product is very easy to use and sync."
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"I liked that it synced up on its own, without me having to log in information."
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"user interface via phone & computer is good compared to other devicessmall, has display, syncs w out having to connect to computer, chargers fast, charge lasts at least 4 days"
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"Seeing the data is a HUGE motivator for me, so I am shopping for a new one... there are a few new versions out that can sync to your phone which is a big plus, but I love the look of this one and may just get a new classic."
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Track

Track:
"My only complaint is the program used to track food consumption; the database is not as thorough as other online databases, so a lot of times, I end up creating my own food."
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"It's a bit annoying to track all of the data and I don't use their interface to adding my activities at all because it isn't convenient."
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"Then they fail to charge and failed to keep track of anything."
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"The biggest difficulty is the fitbit computer site to track our progress - the site is not user friendly at all."
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"The ease of use, the ability to record exercises, sleep, calorie intake, weight, blood pressure, glucose, etc., makes this a very valuable tool in my ability to challenge myself to stay on track so I can improve my fitness and meet my personal goals."
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"Biggest challenge for me was how to track my aerobic activity, which was using a stationary or spinning bike, since it did not seem to sense that movement."
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"I love FitBit, but they are so difficult to keep track of and avoid washing."
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"It is fun to track my activity at work on a daily basis and also sleep patterns."
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"I think it's a great idea, and it was great to be able to track steps, calories, etc."
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"I love how it tracks your sleep pattern by any movements in the middle of the night."
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"It tracks your steps and flights of stairs which I thought was a pretty cool add on."
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Tracking

Tracking:
"I was worried about losing it as I have in prior activity trackers."
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"You can enter this driving times manually on the website to remove the errors, but what is the point of a tracker if you have to correct it manually."
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"This it seems to do pretty well, under most circumstances, though I've never tracked its accuracy."
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"I would not give it 5 stars b c I don't believe it was accurate on tracking sleep and I did not like how I had to wear a 1.5 inch wide band around my wrist for it to attach to every night."
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"The wrist thing for tracking sleep patterns was kinda annoying, so I didn't get much use out of it."
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"Wore it all the time, it was sleek and easily hidden, and tracked steps pretty accurately, calories, even stairs."
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"Great tracking but lousy design."
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"I love the tracking of steps, stairs climbed and the sleep tracking is very detailed more that other apps that track sleep."
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"The best thing about this tracker is that the company backs up its product and answers every question I have had."
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"I absolutely LOVE the Fitbit tracker!"
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"Really liked the trackers."
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USB

USB:
"The only real negative is the size of the USB wireless station."
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"The only reason I'm not giving it 5 stars is that the original packaging included a faulty USB cable that needed to be replaced."
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"Don't try to find a big thick user manual, it doesn't exist, because it's that easy, just hook your base station to a USB port on your computer clip your little tracker to you and head over to the website for set up and go."
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"My one complaint is that the only way to charge it is at a USB port."
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"Itself is great, but the macversion of the software has caused havoc with my iMac, stopped using it as the Bluetooth USB unit caused faults in my computer, shame, I really liked the product."
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"The product worked as described until the usb base unit failed."
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"It was really easy to set up, and you charge it via the USB port on your computer."
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"Does several things well- Charges really fast- Love that it holds charge for a long time- USB Antenna gave no trouble and syncs data quickly- Sleep pattern option is really cool."
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"If you charge it at your computer, using a USB port, you will be able to go to the FitBit website, log in, and you can see the amount of battery power your FitBit currently has."
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"I do wish that I could buy another USB to leave at work, it would make it so much easier."
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"It's about the size of a USB, and is fantastic!"
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Wake

Wake:
"It also tracks how many times you wake up at night which is useful if you don't sleep so well - happily, not a problem for me."
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"My dashboard tells me that I'm at 90% sleep efficiency which I'm not sure is accurate, as I wake up feeling like I've just run a marathon."
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"I also think the sleep tracker feature is great--just remember to start the timer when you get ready to sleep (as in book closed, lights & TV off), stop the timer when you wake up and voila--you can check your sleep efficiency stats next time you log in to your fitbit."
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"Showed me how many times you wake up and how restful your sleep really is- Easy to clipon."
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"The wrist cuff you wear it in at night is very comfortable, and it was interesting to see how often I wake up and then apparently go right back to sleep.6."
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"I'm not sure how it decides how efficient your sleep actually is, but it does seem to track your wakes pretty accurately."
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"I like the sleep log, it is interesting to see how well you sleep and the times during the nite you wake up."
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Warranty

Warranty:
"unfortunately my warranty ran out a month ago."
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"The only problem was that it was of course past its 1 year warranty."
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"Very disappointed since this was not cheap and now is out of warranty."
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"UPDATE July 2013 - Despite my FitBit having broken just outside of the one-year warranty, FitBit was kind enough to offer me a new FitBit One for $45, so that is what I now have, and it's great!"
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"The concept for this product is good and for the most part in the beginning they worked fine, but for the cost and no real warranty service it is not a good deal."
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"I still like the product, but the quality and failure to honor warranty are a disappointment.12 30 2012Update: Received replacement Ultra."
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"So I really wouldn't worry about that- if there's a problem, they'll replace it, within the 1 year warranty period of course."
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"I'm sure Fitbit is aware of this issue but their warranty is only good for a year."
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"If you were to buy this, it does have a 1 year warranty from factory, and that's a good thing, I'll tell you why."
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"Fitbit Customer Service and Warranty are great too."
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Waterproof

Waterproof:
"Hopefully the new one coming out on 15 May 2013 will fix always problem it's worn on the wrist, and is waterproof."
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"It will not not not go through the laundry, it is not perfectly waterproof."
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"Did I mention it's not waterproof and has frequent interface problems? "
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"Downside - I was thinking the wireless would connect to my wireless network and send results but instead you have to have the software installed and a little dongle to sync data but that's the worst thing about the entire product... oh other than not being waterproof.. doesn't come with me jet sking!"
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"I'm disappointed with the product not being waterproof, if it was I'd give it 5 stars plus.6 5 - UPDATE - I just received a new Fitbit in the mail from the company, they responded almost immediately from my email to their support line."
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"The only complaint I have is that I wish it was waterproof."
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"They should be made much more robust i. e. waterproof and should be able to withstand the tumble cycles."
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"I wish it were waterproof - seems like it could be easily done with such a small device."
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"They are working on a waterproof version and that will make it just about perfect."
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"It's very easy to toss it into the wash. Not being waterproof is silly.4."
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"I also love the fact that it's waterproof!"
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Wearing

Wearing:
"The only complaint I have is that the device is so lightweight that you sometimes forget that your wearing it and I've had an incident where it was washed in my clothing."
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"And last thing be careful wearing it around your seat belts as my was yanked off and broken into so many pieces it had no chance for repair."
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"it's small and lightweight and made from a comfortable material that doesnt irritate the skin (good if you are wearing it on your bra like the website says)."
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"Unfortunately, my Fitbit was broken by accident at work while wearing it and I thought I would have to cough up more money for a new unit."
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"My only problem was the belt clip broke while I was wearing it."
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"These Wireless trackers are great, they automatically upload the current data everytime I pass by my computer, they track my sleep patterns, and they are small enough to keep hidden in a pocket so no one is asking why I'm wearing an armband or whats that thing on your wrist."
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"I'd love to have the Flex but work doesn't let us wear anything on our wrists and I'd look pretty dumb wearing that everywhere I go in the first place."
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"The only other warning I would give: it is very easy to forget you are wearing this when you first get it, and it may accidentally end up in the dirty laundry."
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"I love Fitbit but you really need to make wearing it a part of your daily routine."
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"I have no problem wearing it and it never falls off of where it clips which is on my sports bra."
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"But otherwise great until I forgot to unclip it one day and sent it through the wash. Easy to hide when wearing translates to easily hides from you when doing laundry."
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Website

Website:
"You can enter this driving times manually on the website to remove the errors, but what is the point of a tracker if you have to correct it manually."
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"I love the website, I don't know why people complain about the site."
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"The device works well, the website is horrible."
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"I stopped recording sleep (function of device) and eating (through website) as too much hassle but good for those who like it."
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"The only negative I have for this product is the Fitbit website."
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"Downloading the information to your computer and the Fitbit website couldn't be easier."
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"The website is very well organized and one can add his her own calorie sources and activities."
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"The Fitbit tracker website is easy to use, you can see graphs over a whole month and compete with friends and family."
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"The website (and app) can track food and calories (as well as carbs, protein, etc.)."
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"Their website is also amazing."
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"I love the website, I don't know why people complain about the site."
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Weight

Weight:
"The only complaint I have is that the device is so lightweight that you sometimes forget that your wearing it and I've had an incident where it was washed in my clothing."
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"(Seems to happen anytime the weight is close to the limit, and something is either missing or added.)"
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"it's small and lightweight and made from a comfortable material that doesnt irritate the skin (good if you are wearing it on your bra like the website says)."
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"Overall if you want to lose weight, hate to exercise, and you like gadgets, you'll probably find a lot to like about the fitbit."
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"I do not drink any diet drinks with Aspartame (which has been proved to be harmful and actually can cause you to gain weight), I do not eat ANY foods labeled fat free or even labeled heathy."
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"The reason I say that is it has made me aware of just how sedentary I have become, which equals the tire around my waist and excessive weight I have been battling for years."
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"My sister has one also and we compete for amount of steps daily..makes it fun to watch your weight! "
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"It's lightweight and easy to figure out to program it for your length of step, etc."
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"Great for keeping fit and losing weight."
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"I highly recommend it to anyone who wants to lose weight or just get more movement into their day."
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"It is so small and lightweight, I can easily see it getting lost or thrown into the washer while still attached to my waistband."
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Workout

Workout:
"I do not recommend for high intensity workouts if you perspire heavily, as the unit can be hurt by the wet--or at least wear it somewhere it won't get drowned!"
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"I bought my Fitbit Ultra tracker in Jan 22th 2012 after the holidays of course in an attempt to keep track on my calories, workout and loss weight."
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"After tracking my workouts with Nike+ and RunKeeper the past few years, I unfortunately got into the mentality that, if I can't track the exercise, what's the point of doing it?"
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"I found the device to be quite accurate and can be placed on your jeans workout gear with ease."
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"I definitely recommend it for anyone looking to get more out of their workouts."
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"This is the best workout tool I have ever owned!"
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"It is quick and painless, except maybe the actual workout!"
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"I am surprised how accurate it can track all workouts, sleep time etc."
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