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Anker USB 3.0 by Review Summary ,  Oct 7, 2015

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Anker USB 3.0 & eSATA to SATA External Hard Drive Docking Station for 2.5 or 3.5in HDD, SSD [4TB Support]
Report Date: 10/10/2015
Based on 909 customer reviews
Overall satisfaction: 4.7
Returned or considering to return: 2.9%

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Frequently Mentioned by Customers:


Individual Feature Rating
Price4.7   above average
Quality4.7   average
Speed4.7   average
Packaging4.6   average
Service4.4   average
Transfer4.4   above average
Read4.3   above average
Reliable4.3   below average
Dock4.0   average
Cable3.8   average
Port3.7   average
Windows3.6   average
Connection3.4   average
Power3.3   average
Connector2.4   average


Quotes from the Reviews - What People Say about:

Cable

Cable:
"There were no setup problems because both an eSATA and USB 3.0 cable are included, no additional software is required, the brief instructions are clear, and operation is no different than using an external HD."
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"Right now though, the advanced USB connection cable appears to offer a bit of a challenge to the receiver."
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"the eSATA wont enumerate with their cable and didn't work well."
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"It worked well to begin with, but it was having a problem with the cable."
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"And oh yeah, it supports eSATA connections and comes with really nice cables for both eSATA and USB 3.0.I would not hesitate to recommend this to others."
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"----------------------------------------Root Hub: USB Port 1Status : Device ConnectedManufacturer : ASMediaDevice Connected to Port : AS2105Device ID : VEN_174C, DEV_55AA, PRT_00Device Version : 1.00Serial : xxxUSB Version : 3.00The provided USB 3.0 cable was defective in that it would randomly not make good contact."
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"It comes with the needed connection cables, is a neat, well made unit, and works well."
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"Easy to use, I was surprised to find it has an IDE interface (80 pin ribbon cable) as well as SATA!"
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"It works perfectly with the USB cable."
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"The USB cord is nice but if you are doing large data transfers regularly then I would highly reccomend using the SATA port, it really transfers about 2-3 times fast than the USB."
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"With the 3 TB HDD the Qnap TS-269L and Anker dock read the EXT4 file format on those hard drives with no problems using the SATA cable."
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Connection

Connection:
"One drive seemed to have a problem maintaining a connection, but I think it was the drive itself and not this adapter (it was a Western Digital Raptor 150 GB that was 5 or 7 years old, with a partially broken connector)."
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"Right now though, the advanced USB connection cable appears to offer a bit of a challenge to the receiver."
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"My guess is, since my e-SATA port is connected to a LSI 9211-8i HBA card and my previous dock worked just fine on my e-SATA port, the Anker dock simply isn't compatible with e-SATA ports other than those connected to native SATA ports."
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"No more power connections with wires pulling out and or problems with the computer recognizing the hard drives."
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"I want to keep this unit and I am working w Anker helpful Tech support to resolve the following issue via RMA: 10 4 14My problem was w an eSATA connection from a Gigabyte GA-Z97X-UD5H M B (BIOS F8) via front panel on a Rosewill CHALLENGER-U3 case to an Anker 68UPSHDDS-BU eSATA External Enclosure w a SanDisk Extreme II SDSSDXP-120G-G25 SSD installed."
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"This was good choice, especially for SATA connection, which was a little hard to find solution for."
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"I'm using this with a 2.5 inch 5400rpm drive connected via eSATA and I'm getting pretty poor read write performance."
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"No problems at all with these connecting to the servers."
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"It comes with the needed connection cables, is a neat, well made unit, and works well."
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"Although this is plastic, it is in a heavy and durable case with tight connections, operating and data lights, and a long wire to the power supply."
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"Hard drives connect very smoothly and I like how I can use it via USB or eSata."
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Connector

Connector:
"The drives are swapable, though you need to be a little careful when putting the drive in or taking it out - as the pins and connectors can be damaged if you use too much force."
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"When the connector of my Seagate external hard drives broke and I could no longer use it directly, I broke open the enclosure, removed the SATA drive and use it with this device."
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"One drive seemed to have a problem maintaining a connection, but I think it was the drive itself and not this adapter (it was a Western Digital Raptor 150 GB that was 5 or 7 years old, with a partially broken connector)."
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"And all you folks having intermittent problems with these bases, get the connector seated and then DON'T JAR (move, twist, play with, or even look at cross-eyed) THE BASE."
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"Only thing I don't like about it is that with half-height drives the only real support the drive has is the SATA and power connectors (it can flop around and that can't be good for those connectors)."
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"For some reason, drives aren't guided naturally onto the SATA connector, other docks load more smoothly, but it's not an issue for me."
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"The DC port assembly is loose, causing worry that it will easily break if the connector is accidentally pushed sideways."
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"The docking station is a very high-quality build, tight and well finished, with excellent drive connector docking, and great specs overall."
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"Product looks to be well built BUT look at the orientation of the connectors before you go pushing the disk in."
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"Again, once you know about the spring and how much tension it has, and once you know about being more aware of lining up the connectors, there are no problems.4."
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Dock

Dock:
"My problem with it, is that it's about 100MB s slower than with a Thermaltake BlacX USB 3.0 dock measured using Blackmagic Disk Speed."
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"After reporting back to Anker that the third dock still failed to work on e-SATA but I would keep it since I can still use it on all my machines via USB, Anker responded with an offer to give me a 50% refund to compensate for the 50% loss in connectivity, an offer I happily accepted."
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"Edit: After I wrote this review, Anker contacted me, asking if I would like to receive another dock free and return the faulty one on their dime; I accepted their generous offer."
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"My guess is, since my e-SATA port is connected to a LSI 9211-8i HBA card and my previous dock worked just fine on my e-SATA port, the Anker dock simply isn't compatible with e-SATA ports other than those connected to native SATA ports."
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"Unfortunately, the third dock still wouldn't work on e-SATA."
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"Instead of going through all the files and transferring the ones I wanted and deleting the useless ones, which would have taken hours, or transferring all the files and filling the new drive up with a fair amount of junk, I decided to be lazy and try out this docking station."
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"Since I am not an IT professional I needed a way to pull files from my old hard drive, and this docking station was the happy answer to my quest."
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"Removable drive caddies have been hit and miss for me, but the Anker hard drive dock has been pretty solid."
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"This one was the #1 reviewed SATA to USB docking station, and for good reason !"
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"(May be due to HDD seeing that that was newly acquired also).Overall, excellent docking station especially for the price."
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"I was able to dock one of my mirrored data drives and got the files I needed and did not have to recreate my work."
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Packaging

Packaging:
"Shipping and packaging was excellent, however I did have one problem when I unpackaged the unit."
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"Great Packaging, Solid Device."
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"Good build quality and Anker packaging excellent as always."
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"Even the packaging and documentation is a pleasant surprise."
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"Shipping and packaging was excellent, however I did have one problem when I unpackaged the unit."
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"eSata and USB 3.0 cable comes with the package, and it easily supports 3.5 or 2.5 HDDs."
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Port

Port:
"**I was only using USB interface, since I don't have easy access to an eSATA port on my desktop, so can't speak on the eSATA functionality yet."
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"My guess is, since my e-SATA port is connected to a LSI 9211-8i HBA card and my previous dock worked just fine on my e-SATA port, the Anker dock simply isn't compatible with e-SATA ports other than those connected to native SATA ports."
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"I haven't tried the eSATA port so I can't say just how well that option works."
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"I will add one star since the seller was so responsive but I am still disappointed that I can only use this docking unit with the USB2 port on my ACER."
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"Unfortunately, I do not have a PC with USB3, but it does have an ESATA port."
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"I don't have a USB 3.0 port so I can't clock the speed for that one but good to know that's an option."
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"Good so far, good transfer speeds when using a 3.0 port, first use was copy two 2.5 spin drives to SSD drives using another enclosure from the source drives."
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"Finally, I found a truly good product: simple to use, very fast in a USB 3 port, of course and reliable."
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"The DC port assembly is loose, causing worry that it will easily break if the connector is accidentally pushed sideways."
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"The build quality is great, it seems sturdy and all cables and ports are solid."
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Power

Power:
"Problem is that it has a capacitative on off power switch rather than a mechanical one so can't have it set up to start automatically every time the computer does, which is one of the main points of using eSATA to expand capacity."
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"Inconsistent power from wall outlets or power strips or even power settings in the computer they're attached to can cause the drives to idle and interrupts play-back."
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"Easy to put in and eject, no power problems, no data problems."
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"My prior external docking station died due to a power supply failure (btw, my drive had the 'click of death'; so don't automatically give up on a drive in an external enclosure when this happens)."
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"No more power connections with wires pulling out and or problems with the computer recognizing the hard drives."
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"It's sturdy, sits beside my computer nicely and has an easy to access power button."
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"Easy to put in and eject, no power problems, no data problems."
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"Great product, the only reason for 4 stars is that the the power button is digital and not analog, that means that every time there is a power outage you need to power it manually."
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"The power supply gives good power, must be a problem in the device circuitry."
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Price

Price:
"I don't typically recommend products, but this is one where I've spent a lot of money on things that just didn't work."
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"Not only was I surprise at how good the build quality seemed for the price when I opened the box and handled the HD dock, but the fact that it also had an E-SATA port as well seemed ludicrous (compared to others without the feature yet were more expensive)."
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"i had a cheap [20 dollar] box fail with a 2 terabyte green drive, and needed to do something."
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"In a day where external cases are made as cheap and crap-like as possible, this feels durable and keeps on going! "
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"If you're like me and like to experiment with different Linux distros, I recommend getting this product and a couple of cheap 500 gig ro 1TB spinning rust hard drives."
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"(May be due to HDD seeing that that was newly acquired also).Overall, excellent docking station especially for the price."
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"Good price, works fast - easy to use."
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"This is a very effective and inexpensive solution."
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Quality

Quality:
"Not only was I surprise at how good the build quality seemed for the price when I opened the box and handled the HD dock, but the fact that it also had an E-SATA port as well seemed ludicrous (compared to others without the feature yet were more expensive)."
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"While streaming most media worked ok, I found it to have problems with HD quality files."
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"No problems at all, easy set up and 100% Quality, delivered on time."
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"Good build quality and Anker packaging excellent as always."
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"Quality feels great features look appetizing downside killed a hard drive."
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"Excellent quality!"
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"Good quality and fast reader."
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Read

Read:
"The TS-269L can read FAT32, NTFS, HFS+, EXT3 and EXT4 file formats and read the NTFS file system, no problem."
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"It tells you health and history stuff like how long the drive has been run, how many read errors it's had, its temperature, etc....)I'm very happy with this docking station."
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"I failed to read it, but there is nothing to do but plug it in, connect it, and use it."
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"I'm using this with a 2.5 inch 5400rpm drive connected via eSATA and I'm getting pretty poor read write performance."
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"Sometimes I read these reviews and I think yeah thats great, but what about after few months, hows it working then."
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"If my hard drive had not been the wrong type to be read by it I assume it would have been great."
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"Reads fits my 3.5 and 2.5 HDD SSD perfectly."
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"It immediately was able to read and access the files."
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Reliable

Reliable:
"Almost daily I read and write gigabytes of data with a conversion application, using a Western Digital Green drive (not such a great or reliable hard drive) that was originally formatted and written as NTFS on a Macintosh, and it just works every day."
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"For some reason, it's not easy to find a good, reliable external drive dock these days."
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"It is nice to have a reliable vendor that I can come back to again and again."
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"I have quickly become an Anker fan as their products are well designed and reliable."
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"It's pretty foolproof & reliable."
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"They seem reliable, well built and support (although I've never used it) seems to be top notch."
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"This dock in particular is, well, fast and reliable with my SSD drives using USB 3."
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Service

Service:
"Though they weren't able to resolve the problem, Anker's customer service was very attentive."
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"I think it bodes well for customer service should the product fail within the warranty period."
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"So we opened the My Book and discovered the Green drive was dated 2007, not bad service for running 24x7 most of these six years."
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"I had to call customer service during setup they were fast, knowledgeable and accurate I would recommend it to everyone."
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"This is a great product for backups and service propouse..Really work fine."
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")XXXXXXXXXXXXXXX UPDATE 10 11 14Excellent customer service and tech support on the part of Anker."
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"The customer service seems great to me."
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"Very happy with this purchase, and received several follow ups from customer service to ensure my satisfaction."
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Speed

Speed:
"I previously had a Sabrent USB 3.0 SATA IDE 2.5 3.5 5.25 Hard Drive Converter USB-DSC9, and it failed after about a year with light use and when it did work, it performed mediocre...NEVER AGAIN."
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"Only had USB 2.0 so unable to speak to max USB 3 or E-SATA speeds."
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"Sometimes I have a slight issue getting the smaller HDDs in there seated properly, but that could just be be having a moment... LOLAnyway, once I get the hdd docked I have no further problems and the speeds are great when connecting to USB3 on my computer."
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"The speed was not all that impressive to my, but I am still in USB 2 world which might account for the difference."
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"Seems to work flawlessly with good transfer speeds around 100 MBPS over USB 3.0.I was worried that the hard drive would overheat but so far the hard drives have only been warm to the touch."
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"Worked amazingly fast, and required no ridiculous drivers to install or hoops to jump through."
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"I'm using this with a 2.5 inch 5400rpm drive connected via eSATA and I'm getting pretty poor read write performance."
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"unit provides perfect interface for high speed interface eSATA port on older laptop otherwise with only USB 2.0 ports."
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"The performance was spectacular !"
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"I don't have a USB 3.0 port so I can't clock the speed for that one but good to know that's an option."
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"Fast and easy PnP."
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Transfer

Transfer:
"For example moving 3 files averaging 1 gig each would work about 60% of the time without the drive indicating it was disconnected and the transfer of files failed."
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"The transfer rate on this HDD Dock is ridiculous."
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"I would recommend this docking station to anyone who is trying to find a cheaper way to transfer data from one hard to a new one."
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"Seems to work flawlessly with good transfer speeds around 100 MBPS over USB 3.0.I was worried that the hard drive would overheat but so far the hard drives have only been warm to the touch."
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"*I jiggled the drive in the slot but still maintains seamless transfers."
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"Good so far, good transfer speeds when using a 3.0 port, first use was copy two 2.5 spin drives to SSD drives using another enclosure from the source drives."
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"Anker delivers on this product ,,, it handles 2.5 & 3.5 inch HDDs & SSDs with ease ,,, high transfer rates I achieved 140MBs write speed on this thing ,,,Pros : USB 3.0 eSATA hassle free slide in mechanism ,,,"
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"With this Anker dock I get great transfer speeds between my mid-2012 Macbook Air (w USB 3.0) and the hard drives that I put in this dock."
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"The USB cord is nice but if you are doing large data transfers regularly then I would highly reccomend using the SATA port, it really transfers about 2-3 times fast than the USB."
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Windows

Windows:
"I run windows 7 and it had no problem recognizing the disk."
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"Windows 7 recognized it and my WD500GB HD with no problem."
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"When I opened it up, all the connections seemed fine, but Windows failed to recognize the drive."
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"I purchased this when my four year old computer died (OS and hard drive failure) - I had reinstalled Windows 7 and still had data on the drive that I wanted."
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"I have never been able to successfully complete a Windows XP or 7 install in AHCI with this laptop."
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"However, I have run a Windows back-up to the external Hard Drive no problem."
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"Easily recognized by Windows 8.1 on a Dell Precision 6800 laptop."
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"Interface on the USB 3.0 works great with Windows 8.1, whereas my WesternDigital USB 3.0 external still isn't recognized half the time."
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"Nice to have that much storage available throughout the house, and the portability meant I was able to format and copy files from my Windows machine initially so I didn't have to copy several TB over the network."
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"Works well, recognized by windows 8.1 and operated flawlessly"
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"The USB 3.0 speeds are about as fast as they should be and with windows 7 it plugs in and finds a good default driver without issue."
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