Find us on Facebook
More keeppies by Review Summary
Toshiba Canvio 500 GB USB 3.0 Portable Hard Drive - HDTC605XK3A1 (Black) by Review Summary ,  Oct 7, 2015

You are considering to buy this product but can not go over hundreds and thousands of reviews? This is just because there are too many of them. Would you like to have review summary with all positives and negatives presented on a single page? Here you are! We have developed a unique algorithm summarizing thousands of user reviews and presenting you with a product report. We hope this report will be useful in your decision. Enjoy!

Top of the page

Toshiba Canvio 500 GB USB 3.0 Portable Hard Drive - HDTC605XK3A1 (Black)
Report Date: 10/10/2015
Based on 1535 customer reviews
Overall satisfaction: 4.3
Returned or considering to return: 3.6%

Buy on Amazon

Frequently Mentioned by Customers:


Individual Feature Rating
Capacity5.0   average
Color5.0   average
Reliable5.0   above average
Speed4.8   average
Price4.7   average
Weight4.6   average
Packaging4.5   average
Quality4.5   average
Transfer4.3   average
Case4.2   average
Port4.1   above average
Shipping4.0   below average
Cost3.8   average
Service3.6   average
Power3.3   average
Warranty3.3   above average
Windows3.0   below average
Cable2.1   mediocre
Connection2.0   mediocre
Read2.0   mediocre
Connector0.8   mediocre


Quotes from the Reviews - What People Say about:

Cable

Cable:
"I use it on the daily my biggest grip it the length of the cord to connect to the computer is very short and unfortunately it does not stay connected well so it disconnects a lot when you move it from one place to another."
_
"Cord doesn't connect well to hard drive - bad fit, making the hard drive disconnect intermittently, sometimes very frequently."
_
"It is disappointing that Toshiba would ship this cable with this drive."
_
"I tried it on a newer laptop with a 3.0 USB port it still could not be detected- I then replaced the cable hoping that was the problem- still could not be detected."
_
"My only disappointment was the length of the USB cord."
_
"The first one I received didn't last a month before it broke internally where the USB cord plugged in."
_
"The hard drive its self has a great amount of storage but you can only use it if you hold the cord in your computer."
_
"All it took is an OTG three way cable and a nice app from the Google Play Store."
_
"The suggestion was made that it very well may be the USB 3.0 cable, however I tried a different 3.0 cable with the same result."
_
"This cable has a nice soft cover that moves easily, and has not disconnected a single time since I bought it."
_
"this hard drive replaced a Toshiba that froze, I love it, although I wish the usb cord was a little longer, but I still love it!"
_

Back to top         Buy on Amazon

Capacity

Capacity:
"Compact, yet easily accepts full capacity of memory, and easy retrieval of files."
_
"Suffice to say, I soon learned that there is more than one way to store data and although it doesn't store as much data as I expected, I'm satisfied with it's capacity for the time being, and I wish it was marketed to reflect that."
_
"Great price for a large capacity hard drive."
_
"This hard drive has been excellent, since I started to use right out of the box and loaded with information and I still can not get to fill it, is very many capacity, transfer speed is quite complete and I liked it."
_
"It's great if you think on the price and the capacity of this small device."
_

Back to top         Buy on Amazon

Case

Case:
"But with an acknowledged problem connecting to Mac Airs, an in my case, a life span of just over 1 year, I can't recommend this drive."
_
"This means that if the usb circuitry fails, one can open the case and pull out the standard 2.5 inch sata drive and mount it in a PC or another external case."
_
"I bitlocked this and pw protected it, just in case it falls in the wrong hands."
_
"He gets the drive and reports back later that the controller board inside the case is dead and thankfully he can just connect the 2.5 drive to his PC and transfer my data to another drive, thus saving a project that I have about 30 hours invested in already."
_
"Came in so handy and fits well with the Case Logic EHDC-101 Hard Shell Case"
_
"I would recommend to buy a case for it ."
_
"But it's stayed in good condition because I bought a hard case for it."
_
"The carrying case stores it nicely."
_
"I love how portable this device is and I found a nice Hard Case to go with it and can also fit a few small thumb drives in it as well to take on the go."
_

Back to top         Buy on Amazon

Color

Color:
"Love the color too."
_
"The product meets the aspirations and is as it is described and shown as the seller, the color is very nice, I recommend it."
_
"i would recommend this is nice product, works nicely with my macbook pro display and matches color also."
_
"Great value and color."
_
"The size and color are very classy I love it and recommend it to everyone."
_

Back to top         Buy on Amazon

Connection

Connection:
"I use it on the daily my biggest grip it the length of the cord to connect to the computer is very short and unfortunately it does not stay connected well so it disconnects a lot when you move it from one place to another."
_
"After about a year or two of owning it the cable connection is starting to become a little fiddly which is frustrating."
_
"Cord doesn't connect well to hard drive - bad fit, making the hard drive disconnect intermittently, sometimes very frequently."
_
"But with an acknowledged problem connecting to Mac Airs, an in my case, a life span of just over 1 year, I can't recommend this drive."
_
"I have my Seagate connected and no problem."
_
"I use it on the daily my biggest grip it the length of the cord to connect to the computer is very short and unfortunately it does not stay connected well so it disconnects a lot when you move it from one place to another."
_
"no need external power, transfer rate is really good and also indicate by light if the connection is 3.0 (blue) or 2.0 (white)"
_
"It is easy to connect."
_
"So easy to connect and transfer information."
_
"It's great because I can take it to work and connect it easily."
_

Back to top         Buy on Amazon

Connector

Connector:
"I have had this drive for several months now and since the beginning had issues connecting to a USB 3.0 connection.. i have tried on several different computers and always have the same issue.. sometimes it will connect as a usb 3.0 and most times it will not.. i have updated the firmware and software and still have issues.. also the connector on the drive side seems to be a little flaky.."
_
"The only caveat I found with it is that the USB cable has a propietary connector on the disk side, making it difficult to replace."
_
"My feedback here is to let people know what replacement connector enclosure works for this drive once it fails -I bought the drive in May 2012 and it was working fine."
_
"Anyhow, it's my fault, again, using the tweezer to compress the connector and it's tight now, reformat the drive, 1TB is still there, the transfer rate is still at 46MB sec."
_
"I believe all 3.0 portable USB connectors are the same for all makes, they're not as solid and robust as the single 2.0 mini USB connector."
_
"If it weren't because the bad cable connector this product would have a perfect rating of 5."
_
"I read all the reviews about the USB 3.0 connector plug being flimsy, but I have had no problems whatsoever."
_

Back to top         Buy on Amazon

Cost

Cost:
"Easy program no hidden cost to upgrade to get the good features like the passports have."
_
"Both have failed and have cost me thousands and thousands of dollars in recreating lost files, not to mention the losses that can never be recovered."
_
"It's not the drive, it's operator error (me) and it cost me 220GB of movies and pictures."
_
"The product is good and the delivery was smoothThe cost benefit was excellentHighly recommend for those who want a good product for a reasonable value"
_
"Excellent equiptment for the cost thereof."
_
"Easy program no hidden cost to upgrade to get the good features like the passports have."
_
"My advice would be to steer clear of them no matter how little they cost."
_
"Cost effective storage for photos, videos, and room for backup."
_

Back to top         Buy on Amazon

Packaging

Packaging:
"It was supposed to be that the packaging was damaged but came to me as new."
_
"The problematic drive was not packaged well as opposed to the others I purchased."
_
"Delivered as advertised and came well packaged."
_
"Packaging has MAC compatible all over it."
_
"I'm happy with it, I just put it out of its package and it's ready to be used."
_
"Safely packaged and easy to open."
_
"Install is fairly easy, package was somewhat difficult to open, my one question is why does the light not stay on?"
_

Back to top         Buy on Amazon

Port

Port:
"So I wouldn't recommend this anyone if don't have a computer that doesn't have a 3.0 port ."
_
"But if you only connect this drive to one USB port, you will be ok (as long as it is not a very old USB port).DISLIKES:The cord could be a little longer that is supplied with the drive."
_
"The only downside is that it doesn't have a FireWire port for computers that don't have USB3.But I like the drive and I would recommend it."
_
"This may not really be an issue with Toshiba, but the new USB 3.0 port is really terrible."
_
"Also, a shorter cable increases throughput efficiency and minimizes problems with flaky ports on the computer."
_
"I bought a new computer with an usb 3.0 port to take advantage on my Canvio HDTB110XK3BA portable disk, but I'm disappointed because it don't work on this port, only can it use on the simple usb 2.0 port"
_
"You must have a USB 3.0 port on your computer to take advantage of the Super Speed."
_
"If you have a USB 3.0 port, great."
_
"A little LED changes to let you know whether the port you've used is USB 3.0 compatible or not."
_
"As of today, I received a pop up message when plugging the Canvio into the Mac - essentially stating that the usb port is drawing too much power, so for my own good, the Mac is shutting down power to the usb port."
_

Back to top         Buy on Amazon

Power

Power:
"The first TB drive I ordered from Rebit (as part of a complete backup package) was large and required a power supply -- and it's always a problem for me to find an available outlet."
_
"There have been many complaints of the Canvio not working with 2011 Mac Airs due to an incompatibility with power requirements - wish I had done my research."
_
"I have had 2 other portable drives that died and could not be recovered after a power failure."
_
"On trying to use this drive to connect to my office desktop with only USB 2.0 ports, I got a power light, but then the device failed to install properly."
_
"I plug it into the USB ports on the front of one of my desktop PCs (USB 2.0, connected to the USB header on the motherboard) and all the drive will do is come on, make a clicking sound, and report an error in Windows (not enough power going to the drive)."
_
"no need external power, transfer rate is really good and also indicate by light if the connection is 3.0 (blue) or 2.0 (white)"
_
"As of today, I received a pop up message when plugging the Canvio into the Mac - essentially stating that the usb port is drawing too much power, so for my own good, the Mac is shutting down power to the usb port."
_
"Great compact portable little power house of 1TB memory."
_
"This is slick looking and it only requires power from your computer."
_

Back to top         Buy on Amazon

Price

Price:
"So I'm not sure if this is the best value for your money, but it's Toshiba so it's a good brand compared to some of the No Name's out there."
_
"Widos 7 and XP no problem openingGreat price"
_
"not expensive do the job works good just OK for the price I cant complain on this will recommend buy it"
_
"Why are manufacturers SO cheap that they cannot provide a decent wire! "
_
"Again, if you are a competitor looking at the virtues and price of this product, you would respond with a negative review too - ignore them - they are jealous!"
_
"The amount of money paid for the two drives will never be able to replace all those photos and memories."
_
"good quality in less price"
_
"Great price too! "
_
"I think this is a good product for the money, i use my drive often and it performs very good in all instances."
_
"Great drive for the price! "
_
"Good price perfect working"
_

Back to top         Buy on Amazon

Quality

Quality:
"How such a horrendous mistake was not caught by Toshiba's quality control department is an utter mystery."
_
"why do you choose this rating: Due to that the service and quality are excellentwhat do you like or dislike?"
_
"But no folks, that silver is made of the cheapest ugliest worst quality plastic."
_
"Product is great quality besides the plastic cover, no complains."
_
"However, there truly IS a problem with quality control of the cable connectors."
_
"good quality in less price"
_
"I love Japanese Brand Hard Drives because there products have very high quality and well build, never failed to dissapoint me at all."
_
"everything was ok, quality and price good."
_
"The relationship between price and quality is good."
_
"Good quality and price."
_

Back to top         Buy on Amazon

Read

Read:
".. but I have problems to read my hard driver.."
_
"I bought this hard drive, even though I read all the reviews that said it was junk."
_
"I mean that it is not play and compatible, may be i didn't read compatible plug and play list."
_
"Recently, my PC and other computer have had a hard time recognizing it and it becomes hard to write read from the HD."
_
"Problem read mass in it's HD."
_
"However, if the computer had been on for hours or overnight, iTunes would give me an error and it was unable to read my iTunes library."
_
"After I read the reviews I was a little hesitant but I love plug and play."
_
"Any suggestions (aside from read the MANUAL) would be appreciated? "
_
"I read some 1 and 2-star reviews but I'm not sure if I have the same problem with the cable for the light's on at first."
_
"Good read and write speed."
_
"Well, you guessed it, it's the same 4 pointers you already had except now they are easier to read."
_

Back to top         Buy on Amazon

Reliable

Reliable:
"The drive is reliable and performs well."
_
"For this purpose it's great: fast, quiet and so far reliable."
_
"Great access speed and reliable"
_
"I know it's reliable because my disk just crashed, and I was able to recover everything I needed from the Toshiba drive."
_
"Great and reliable!"
_

Back to top         Buy on Amazon

Service

Service:
"Whoever is complaining about customer service is doing it wrong."
_
"Restoring from it in immposible and the customer service isn't that interested in solving the problem."
_
"why do you choose this rating: Due to that the service and quality are excellentwhat do you like or dislike?"
_
"I bought one about a year ago and it was a piece of junk, customer service is a nightmare of broken English, and misdirects, and eventually they sent me the new super duper-Canvio 3.0 desktop."
_
"I must write to express my extreme frustration and dissatisfaction with the customer support service offered by Toshiba."
_
"Very good product for the price ..service good too..."
_
"very good service of shiping."
_
"excellent product, I expect you maintain the quality of its services."
_
"I did get great customer service from the vendor on the purchase and return."
_
"I thought wow, good service."
_

Back to top         Buy on Amazon

Shipping

Shipping:
"Still annoying to lose everything and have to pay shipping."
_
"I filed replacement, but they ask me, the customer who did nothing wrong, to pay the shipping fee."
_
"Great product, fast shipping !"
_
"Fast shipping, very portable and very easy ot use."
_
"Great product, great price and fast shipping."
_
"Shipping was great and on time, tracking my package was a breeze."
_
"super cheap price, fast shipping, amazingly small and works great for my use with protools recording software and my macbook pro using Snow Leopard."
_

Back to top         Buy on Amazon

Speed

Speed:
"The UI this comes with is slow and terrible."
_
"I only disappointment is the speed at which the item backup my laptop however I find that the performance is acceptable."
_
"The model HDTC610XK3B1 is fast indeed, but unfortunately many sellers here sell a different model with a bonus 16gb memory(usb drive), and the replaced model is much much slower compared to the HDTC610XK3B1 model."
_
"I had to write and express how disappointed I am by the performance of this drive."
_
"But when I saw this one, not very expensive and stylish, red, not very thic - it was love from the first sight ))) It's very nice in operation, fast."
_
"It does the job but sometimes it's slow which is quite annoying."
_
"It was snappy, fast, and worked perfectly fine."
_
"Other than that is is great and the download speed is pretty fast, about 30s ish download speed"
_
"The drive is reliable and performs well."
_

Back to top         Buy on Amazon

Transfer

Transfer:
"Can't go wrong with this, it is easy to use and doesn't take too long to transfer files over."
_
"Great price..great typical Toshiba quality...no cons at all...super quick transfers..quality construction body..no complaints..going to buy another one for my wife"
_
"He gets the drive and reports back later that the controller board inside the case is dead and thankfully he can just connect the 2.5 drive to his PC and transfer my data to another drive, thus saving a project that I have about 30 hours invested in already."
_
"The price it's ok. Good transfer rate, The software included is not the best but isn't bad either."
_
"Haven 't had any problems with the transfer times."
_
"After backing up my Apple Macbook Pro with this for over a year, I found out that every backup I try to restore from is corrupted, and not only won't transfer the data but also causes a major malfunction in the target computer."
_
"for sure I recommend this device, it is compact and does its job best...also has a very fast transfer rate."
_
"no need external power, transfer rate is really good and also indicate by light if the connection is 3.0 (blue) or 2.0 (white)"
_
"excellent team, and have 1 year in and support transfer and smooth handling, my walk this within a carrying case for hard drive does not happen on beat, teams blu-ray reads without problemos video format MP4"
_
"So easy to connect and transfer information."
_
"The transfer speed is great (my laptop only has 2.0, but it transfers at speeds I know are bounded by my processor and motherboard)."
_

Back to top         Buy on Amazon

Warranty

Warranty:
"Toshiba DOES NOT warranty them... Well ok, it says they do, but the process of returning and replacing one is so extremely convoluted, it's not worth it."
_
"Buyers please beware of this Toshiba warranty scam."
_
"One drive failed after 2.5 years (still under warranty)."
_
"The device works... Drop it a few times, carry it on business many times - through airports and etc, please expect the worst before the warranty expires..."
_
"I was very satisfied about this product but just few days that the warranty cover ended I got problems with the connection plug...start to eject incorrectly all the time and that is very annoying so I have to disassemble the hard drive and buy another case do use it..."
_
"i copied all my HD movies which is a lot and yet still thirsty for more, comes in three years warranty and works for mac and windows, but unfortunately i haven't tried for mac yet i recommend this hard disc for people who want fast, quiet and huge space with cheap price comparing to other hard discs with the same capacityfinally just don't think and buy it"
_
"The 3-yr warranty on these is just great for the purposes of peace of mind, and I've had nothing but great experiences with the claim process for the few of these that have failed throughout the course of their natural lifespan."
_
"Buyers please beware of this Toshiba warranty scam."
_
"I would say keep an eye out on the brand that gives you the best warranty."
_
"It is a functional durable machine that holds a good warranty."
_
"But as soon as the warranty is about to run out, the hard drives expire as well."
_

Back to top         Buy on Amazon

Weight

Weight:
"I think my next move will be to apply a sledge hammer to this paper weight to at least relieve some of my frustration."
_
"Sturdy, lightweight and reliable."
_
"small and lightweight and durable."
_
"Is not so big, not weights a lot, is really cute, at a good price and easy to use."
_
"It is compact and light weight and fits easily into a pocket in her book bag."
_
"Very sleek and light weight."
_

Back to top         Buy on Amazon

Windows

Windows:
"I have unplugged it incorrectly and it did crash my Windows 8.1 laptop when later plugging it back in."
_
"Windows was able to do a full (very slow) NTFS reformat, so the platters are OK."
_
"i copied all my HD movies which is a lot and yet still thirsty for more, comes in three years warranty and works for mac and windows, but unfortunately i haven't tried for mac yet i recommend this hard disc for people who want fast, quiet and huge space with cheap price comparing to other hard discs with the same capacityfinally just don't think and buy it"
_
"Don't know whose fault it is exactly (Windows or Toshiba's), but it seems to me, the DRIVE should have in the software, a better way of doing this!"
_
"Immediately when I plugged the drive in to the PC running Windows 7, Windows complained that there were errors and offered do to a scan and repair."
_
"I use this drive on Windows PCs and Apple Macs - no problems."
_
"Has an issue with Windows Vista (stalls while transferring files), but works great with Windows 7."
_
"Windows was able to do a full (very slow) NTFS reformat, so the platters are OK."
_
"Works well with my Toshiba Satellite C855D-S5196 Windows 8.1, it's super fast and small so it makes carrying it around easy :]"
_
"So happy :) Works for both mac and PC (windows)"
_

Back to top         Buy on Amazon
Comments: