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WD My Passport 1TB Portable External Hard Drive Storage USB 3.0 Black by Review Summary ,  Oct 7, 2015

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WD My Passport 1TB Portable External Hard Drive Storage USB 3.0 Black
Report Date: 10/10/2015
Based on 7486 customer reviews
Overall satisfaction: 4.4
Returned or considering to return: 3.0%

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Frequently Mentioned by Customers:


Individual Feature Rating
Speed4.5   average
Price4.3   below average
Transfer4.3   average
Power4.2   above average
Quality4.1   below average
Case3.6   below average
Cable3.3   average
Windows3.3   average
Port3.2   average
Write3.0   below average
Connection2.9   below average
Read2.1   mediocre


Quotes from the Reviews - What People Say about:

Cable

Cable:
"After about a year, I started having problems with the cable connecting the PC to the hard drive, but the hard drive itself is still intact."
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"Only problem is I wish the included cable was a little longer."
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"The USB 3.0 cable does not make a good connection on a USB 2.0 port."
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"If I had to criticize this product, I would only complain about the non-standard cable."
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"If you leave the cables in them, every time the cable bumps up against something, it will destroy over torque the soldering on the USB jack and then your device is USELESS because the USB cable cannot connect to anything."
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"Only disadvantage is its short cable."
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"The device itself is small and looks good, and it can be powered with nothing more than a USB cable."
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"It does not require power with separate cable, that is an added advantage compare to other hard drives."
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"Another good feature is that it doesn't need a separatepower cord."
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"Seems to be just as expected easy instructions USB cable a bit short , unit for a laptop I use it on my desktop"
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"Love the fact there's no power cord needed, and there's an enormous amount of space for music, pictures and videos."
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Case

Case:
"I bought 3 of these for family members, and now I will have to explain to them that they may require backup drives for their own external hard drives in case these products fail, like 2 have for me."
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"Although it first gave the impression that it was working (in my case it seemed to be working OK for a few days), it failed later with no sign of failure."
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"I think Apple solved this problem by embedding the connector to the case - I have no idea why it did not become industry standard."
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"In this case, the USB 3.0 speed saves a great deal of time."
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"works well and fits the Nomad Rugged case perfectly."
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"buy carrying case as well"
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"The hd unit is very light yet it feels solid and with a decent case, it should last for a long time."
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"Also, it fits into the WD Nomad Rugged Case perfectly even though the case is not made for this model."
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Connection

Connection:
"After about a year, I started having problems with the cable connecting the PC to the hard drive, but the hard drive itself is still intact."
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"AND something that I was particularily worried about, I've had no connection issues with it."
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"The USB 3.0 cable does not make a good connection on a USB 2.0 port."
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"If you leave the cables in them, every time the cable bumps up against something, it will destroy over torque the soldering on the USB jack and then your device is USELESS because the USB cable cannot connect to anything."
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"So if you are planning to use the My Passport to connect to your Handycam, you should be aware that not all models are compatible."
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"From what I've tested, the drive performs pretty fast, especially when connected to USB 3.0 port (more than 2x transfer speeds compared to when it was connected to USB 2.0 port), and from that point I have no complains."
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"Iomega stays cool longer than SG or WD and do not have connection problems."
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"He said it also had a super fast connection witch was a nice surprise :) It seemed so simple for the guy to reformat too !"
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"Nice 3.0 USB speed and no issues with connectivity of any kind!"
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"The connection are all still good and I use it quite often."
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"Very easy to connect and use."
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Port

Port:
"The USB 3.0 cable does not make a good connection on a USB 2.0 port."
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"This is a real problem, as no standard USB 2.0 ports and not all USB 3.0 ports can supply the level of power required by this device."
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"I have read a range of possible causes on the web from bad USB ports, to faulty cables."
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"None of these seem to be the problem here, because I have very high quality USB 3.0 cables (I did not use the WD one that came in the box, which was much smaller gauge wire) and have connected it to multiple computers eliminating the potential port problem."
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"Also, the drive seem to require high amount of power from USB ports and it simply doesn't work on certain low-powered USB ports - I was unable to use it for file transfer for one of our cars (2012 BMW X5) and both my Panasonic TV (TC-P50ST30) and Panasonic Blu-Ray player (DMP-BDT110) failed to recognize this drive (even though all of these devices worked with other USB-powered HDD drives)."
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"From what I've tested, the drive performs pretty fast, especially when connected to USB 3.0 port (more than 2x transfer speeds compared to when it was connected to USB 2.0 port), and from that point I have no complains."
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"I don't know about 3.0 USB, but My System has 2.0 USB Ports and this works Great!"
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"It's works very well with USB 2 ports."
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"It has plenty of USB 2.0 ports, and I have a powered hub as well."
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"None of my devices, including my Synology NAS with USB 3.0 ports, were able to access the device as shipped."
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"Pretty fast when hooked up to a USB 3 port!"
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Power

Power:
"Apparently that card does not deliver adequate power to make the drive work."
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"update: I found out the reason for the malfunction is the lack of enough power from my laptop."
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"I love that it doesn't need external power, it just uses the USB connection for power and data transfer."
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"It does not require power with separate cable, that is an added advantage compare to other hard drives."
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"Love the fact there's no power cord needed, and there's an enormous amount of space for music, pictures and videos."
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"Short usb cable, but its ok. And nice that it no need additional power - just one USB and you are ready to work!"
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"Very good size x capacity ratio and the fact that it does not use an external power supply is just perfect for its mobility!"
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Price

Price:
"I could have purchased them from a big box store for about the same price after paying for shipping, but I like the no hassle on line purchasing from Amazon."
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"I can take a few of my USB 3.0 drives and plug them in to ANY modern USB 3.0 equipped computer configured for UEFI and will bet you any amount of money that you will not be able to prevent the computer from attempting to boot from one of the external drives."
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"I hate companies that take your money and send you NO MANS LAND on a wild goose chase when you need help because of their failure at quality control."
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"WD makes, in my opinion, the best external hard drives out there for the price, excellent price, I really love the product just that this one failed to save transfered files on it."
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"It is not the best in the business, but the are worth there money."
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"It works, but is a bit annoying, given the price."
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"Great price, great size and form factor, great product."
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"This thing is great, for the price I have certainly gotten my use out of it."
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"(also good relation quality price, because it was on sale when I got it)(Again, I love the style :)EDIT:2 Years of use, and it gave a NO FORMAT error,Western Digital support portal is HORRIBLE, you won't find any email for support even if they tell you they have."
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"Exactly as the description depicted, and very happy with the price I paid as well."
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"Great price too."
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Quality

Quality:
"Great quality, I wonder why my SD cards always pick up errors after long term use."
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"For a well known brand, I was disappointed by the build quality."
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"I hate companies that take your money and send you NO MANS LAND on a wild goose chase when you need help because of their failure at quality control."
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"But the built quality is not that good."
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"None of these seem to be the problem here, because I have very high quality USB 3.0 cables (I did not use the WD one that came in the box, which was much smaller gauge wire) and have connected it to multiple computers eliminating the potential port problem."
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"There have never been any hardware errors, which is something that can happen in lower quality hard drives."
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"Great quality, I wonder why my SD cards always pick up errors after long term use."
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"Good quality, fast drive."
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"Good Quality"
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"(also good relation quality price, because it was on sale when I got it)(Again, I love the style :)EDIT:2 Years of use, and it gave a NO FORMAT error,Western Digital support portal is HORRIBLE, you won't find any email for support even if they tell you they have."
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Read

Read:
"For details and to read others' frustration, go to: [...]"
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"Pass on this hard drive if you plan on using one for the ps3, it was unable to be read by the PS3 under FAT32."
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"I got this drive to use on my NETGEAR Wireless Router - AC 1750 Dual Band Gigabit (R6300) and it turns out that my router reads and writes files to this drive no faster than it does the slowest of the USB 2.0 flash drives so I was a little disappointed but not because of the drive.. My router just reads and writes very slow..."
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"The reviews I'd read had recommended it for backup, which is why I bought it, so I'm a bit confused."
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"Again, across both the Mac OS 10.8, Windows 7 and Linux I was unable to read this drive."
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"Initially it was working fine, but I realized the drive often fails to work when there is too many simultaneous read and writes going on."
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"I don't have any benchmarks to test with since my laptop doesn't have the capability of the USB 3.0 spec, but the read writes I've noticed are consistent with USB 2.0 and I am very pleased with it."
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"READ: about 120 MB sWRITE: about 102 MB sSuffice it to say, I am pleased with these speeds."
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"The reviews I'd read had recommended it for backup, which is why I bought it, so I'm a bit confused."
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"Excellent buy for data backup or just plain old movie music storage ... great read write speed with a USB 3.0 but works fine with a USB 2.0 too"
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"I did not attempt any write operations ... on reads."
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Speed

Speed:
"this here is where you cant go wrong durable and fast a bang for your buck trust me you wont regret getting this"
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"It's comfortable, it's fast, and i think i won't be able to fullfill it."
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"Buy the only problem is with the speed."
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"the only downside of speed is when writing large amounts of many files."
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"I will add comments later as I continue the exploration into the problems, including performing"
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"So far works great, does not overheat, and is pretty fast at transferring large files to and from the drive."
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"In this case, the USB 3.0 speed saves a great deal of time."
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"Great speed and performance."
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"So I've learnt my lesson the hard way... gone ahead and purchased better, more reliable externals that perform the novel task of actually storing data without breaking down inexplicably."
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"Transfers files fast and after 2 years I have no problems."
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Transfer

Transfer:
"I haven't taken advantage of its USB 3.0 transfer rate yet as most of the PCs I use are 'mature technology'.I also have not used any of the additional software included with the drive."
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"Also, the drive seem to require high amount of power from USB ports and it simply doesn't work on certain low-powered USB ports - I was unable to use it for file transfer for one of our cars (2012 BMW X5) and both my Panasonic TV (TC-P50ST30) and Panasonic Blu-Ray player (DMP-BDT110) failed to recognize this drive (even though all of these devices worked with other USB-powered HDD drives)."
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"One downside I noticed is that transfer speeds start off quite high (25-40 mb s) on USB 2.0, but for larger files the speeds like to drop off (10-15 mb s)."
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"Transfers files fast and after 2 years I have no problems."
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"I love this portable hard drive, it has not presented any problems, runs very well the transfer of data, the only thing I do not like is that cable is very smallAdoro este disco duro porttil, no ha presentado ningn problema, corre bastante bien la trasferencia de dato, lo nico que no me gusto es que cable es muy pequeo"
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"Very fast data transfers and I love the space!"
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"High speed transfers over USB 3.0 is great and it's now a staple in my computer usage."
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"small, compact, light, and the software makes it easy to do transfers (although i only use it for my backup)"
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Windows

Windows:
"Very disappointed should be clear this is intended for windows."
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"I would go through the whole process and Windows would report that it had fixed the problem, but when I went to open a file, the disk failed and the file would show unavailable."
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"I had trouble with it when I first got it -- unending messages about Windows delayed write failure."
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"Again, across both the Mac OS 10.8, Windows 7 and Linux I was unable to read this drive."
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"Working til this day without any issues and work well with Windows and Linux."
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"Very disappointed should be clear this is intended for windows."
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"It is very good for backing up all data before reinstalling your Windows Operating System."
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"Works great with Windows 8 File History."
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"Under windows was recognized well (W8) without any additional drivers requests."
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Write

Write:
"I got this drive to use on my NETGEAR Wireless Router - AC 1750 Dual Band Gigabit (R6300) and it turns out that my router reads and writes files to this drive no faster than it does the slowest of the USB 2.0 flash drives so I was a little disappointed but not because of the drive.. My router just reads and writes very slow..."
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"I had trouble with it when I first got it -- unending messages about Windows delayed write failure."
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"first write and the HDD failed, full of bad sectors now."
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"Initially it was working fine, but I realized the drive often fails to work when there is too many simultaneous read and writes going on."
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"I don't have any benchmarks to test with since my laptop doesn't have the capability of the USB 3.0 spec, but the read writes I've noticed are consistent with USB 2.0 and I am very pleased with it."
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"The device is aesthetically pleasing, quiet in operation, and write speeds are far better with USB 3.0 then they are with older 2.0 drives."
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"Excellent buy for data backup or just plain old movie music storage ... great read write speed with a USB 3.0 but works fine with a USB 2.0 too"
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"I did not attempt any write operations ... on reads."
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"As mentionned in the title, the WD My Passport is perfect for transportation, storage (until 2To of data storage), write read data."
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