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Plantronics DSP-500 Digitally-Enhanced USB Gaming-Multimedia Stereo Headset and Software by Review Summary ,  Nov 3, 2015

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Plantronics DSP-500 Digitally-Enhanced USB Gaming/Multimedia Stereo Headset and Software
Report Date: 12/09/2015
Based on 137 customer reviews
Overall satisfaction: 4.1
Returned or considering to return: 2.9%

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Frequently Mentioned by Customers:


Individual Feature Rating
Price4.7   above average
Gaming4.3   average
Comfortable4.2   below average
Quality4.2   average
Sound4.2   average
USB4.2   above average
Microphone4.0   average
Volume3.8   average
Music3.5   below average


Quotes from the Reviews - What People Say about:

Comfortable

Comfortable:
"I always had problems with this type of headphones because I never found any comfortable headphones in the past."
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"The sound quality is good but not great (fuzziness audible), and the microphone isn't all it could be, and the comfort is also good but not great."
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"The comfort level of the headphones is decent but not outstanding."
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"It is a little uncomfortable after about 2hrs but other than that its ok for comfort."
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"The silicone head strap has stretched over the years so there is really no cushioning on the top - but it is a light comfortable fit so I honestly don't get painful pressure points from it even though sometimes I have them on for hours."
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"I think that the Plantronics DSP-500 are extremely comfortable and the sound quality and the microphone are very good."
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"I have been using them for over a year and have nothing but the best to say about them: perfect sound quality, quality design that stands up beautifully to daily use, long, soft cord, very comfortable to wear and excellent value (each of those sets was purchased for under $50)."
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"Excellent gaming headset and extremely comfortable to wear for hours."
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"It's wonderfully comfortable (and this is something I'm picky about-- bad headsets give me headaches), installation is plug-and-play easy, and it sounds great."
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Gaming

Gaming:
"I have heard my own voice in recorded gaming sessions and mine is the most clear (and the least annoying).The only reason I would not give this headset the full 5 is that it has a big module thing on the cord that constantly gets in the way."
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"I like the feel, the sound, and the quality of this PC headset, but I have a few complaints and reasons why I favor the logitech PC gaming headset much more."
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"I bought these for onlinr gameing and although they were great for listening to music useing them for gaming was terrible."
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"I use them for gaming and are excellent for FPS games."
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"These are great real time headsets for multi-player gaming and other computer uses."
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"The adjustability of the head set allows for big and small heads and the soft velvety ear pieces still feel great after 100's of hours of use (mainly MMO gaming)."
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"The DSP makes VOIP and gaming crystal clear."
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"Very comfortable to wear for the long hours that I spend gaming."
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Microphone

Microphone:
"The mic wire is hard to fix as it has an outerlayer wire and an insulated inner wire - very thin stuff."
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"clear , works well, good mic but uncomfortable., squashes ur ears"
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"The microphone, or something downstream of the microphone, recently failed with no warning."
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"The sound quality is good but not great (fuzziness audible), and the microphone isn't all it could be, and the comfort is also good but not great."
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"My only complaints are:- the cover to the microphone fell off after about 3 months of use."
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"The microphone does it job adequately with no complaints."
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"This mic had a great sound and I used it to record my podcast but you have to be super gentle with them."
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"The rotating mic is nice on this one - smooth and trouble-free -nothing to catch your hair...all plastic so its lighter...nested into the ear piece so it looks cleaner and doesn't snag on stuff laying around the desk when you pick it up...Just very pleased with this."
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"this headphones sound good and so does the microphone..but they tend to fall off your head because that rubber-band isn't tight enough to hold then around your ears."
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"clear , works well, good mic but uncomfortable., squashes ur ears"
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Music

Music:
"Sound great for voice but very weak bass for music."
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"BAD THINGS:1. since it's basically a USB sound card, I have to keep flipping between DSP500 for games and my Audigy2 if I want to listen to music in the house .. maybe it's WinXP fault, I was able to use 2 sound cards at wonce under Win2000Pro."
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"Although I found it fine for music and other things, there was a major problem i kept encountering with the headset."
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"I bought these for onlinr gameing and although they were great for listening to music useing them for gaming was terrible."
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"Keep it at home for excellent sound quality of music, video games, and movies."
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"Although I have decent PC speakers and headphones for listening to music and watching movies, the sound quality of this headset stands up to both of them."
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"I would recommend it highly to online gamers, and I believe it would work well for music and video on the PC."
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"Voice and music sound fine in these and they adjust to your head great."
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"Sound great for voice but very weak bass for music."
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Price

Price:
"Cheap and dead."
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"Although used, it was the best for the money."
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"The USB feature is also very convenient and well worth the extra price."
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"The Plantronics DSP-500 headset is an excellent pair for the price."
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"Here are the pros:1) The sound is very good especially for the price.2) VERY comfortable."
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"This is not an issue with this headset.3) very good price with amazon."
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Quality

Quality:
"I picked these up to replace some other headsets that did not have very good quality."
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"For around 50 bucks you do get great sound quality, but the software shortcomings, discomfort, and difficulty to install are concerns."
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"The sound quality is good but not great (fuzziness audible), and the microphone isn't all it could be, and the comfort is also good but not great."
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"I like the feel, the sound, and the quality of this PC headset, but I have a few complaints and reasons why I favor the logitech PC gaming headset much more."
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"The sound quality is not that great - more treble metallic than the Logitech."
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"Somebody should have warned me about the very unnatural sound, the annoying shrill quality of the high range, and the poor, terribly AWFUL, almost inexistent channel separation on this headset."
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"If you are not looking for audiophile quality, you should be quite happy."
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"I also use it for calling land line phones with Skype- everyone says the voice quality is crystal clear."
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"Sound quality is excellent."
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"The sound quality highs lows is nearly as good as the higher priced Sony set I use for my stereo."
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"Keep it at home for excellent sound quality of music, video games, and movies."
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Sound

Sound:
"For around 50 bucks you do get great sound quality, but the software shortcomings, discomfort, and difficulty to install are concerns."
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"The sound is great, however they are very uncomfortable if you wear glasses, problems with noise cancellation working with Skype & Audio Hijack Pro in OS X. I have to edit out noise on my end in post production to use for podcasting."
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"The only annoying thing about the headset is that it has its own sound card..great for people who dont have sound cards...but not so great if you have a sound card already, you see in order to use the headset you have to set your computer to alternate between soundcards you cant have both on you have to turn off one or the other."
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"The sound quality is good but not great (fuzziness audible), and the microphone isn't all it could be, and the comfort is also good but not great."
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"Pros: The sound is very good overall."
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"This mic had a great sound and I used it to record my podcast but you have to be super gentle with them."
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"Sound quality is excellent."
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"The sound quality highs lows is nearly as good as the higher priced Sony set I use for my stereo."
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"Keep it at home for excellent sound quality of music, video games, and movies."
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Speaker

Speaker:
"The sound and microphone on these is VERY good but I am disappointed that just after a year of pampering that they have given out (sorry, only a one year warranty on non-commercial items from Plantronics - which these are).I also had a few small complaints about the inability to switch back to my computer speakers easily, or that the cord can really get in the way at times due to its long length."
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"With the software included with this unit, one can easy switch from speakers to headset."
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"Although I have decent PC speakers and headphones for listening to music and watching movies, the sound quality of this headset stands up to both of them."
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"The sound and microphone on these is VERY good but I am disappointed that just after a year of pampering that they have given out (sorry, only a one year warranty on non-commercial items from Plantronics - which these are).I also had a few small complaints about the inability to switch back to my computer speakers easily, or that the cord can really get in the way at times due to its long length."
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"It work well at the beginning but after about 4 months, the right side speaker does not function, so the sound are only are from the left side."
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"Speaker sound quality at any volume level is fabulous; it treats you theater like or concert experience which is never heard on ordinary or even expensive analog headsets."
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USB

USB:
"Again, going through USB ports to get sound is not the most efficient means."
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"I bought them as a replacement for my modest Logitech USB 200, not because they did not do their service, but because I accidentally broke them."
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"The USB feature is also very convenient and well worth the extra price."
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"Other good things about the DSP-500:-USB connection is a great plus, truly plug and play."
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"The ease of USB is undeniable."
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"I had become accustomed to playing the game's sound through my external speakers and routing the voice chat through the headset (keeping the games ambient sounds ambient while keeping the voices clear, close, and unmolested by the game's sounds), so a USB headset was a must."
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"I tried other headsets by different manufacturers, but none of them offered the clarity and comfort I found in my old Plantronics headset, and while the USB offerings from Plantronics (DSP-400 and DSP-500) were more pricey than I wanted to pay (and I actually didn't want a stereo headset), to get the quality I wanted, the two offerings from Plantronics came under consideration."
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Volume

Volume:
"My only complaint is the volume on the cable controller doesn't work and I have updated them from Plantronics website."
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"Speakers provide extremely high quality dynamic bass response with no crackling and perfect treble even at highest volume."
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"I noticed some crackling when I touched the in-line volume control, but now it's completely dead."
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"The major difference is the lack of the DSP, but it's not an identical product: the headset itself is minorly different in a negative way: it's a little bit harder, is purple and blue instead of black and grey (basically, the DSP-500 looks way more professional or if you will, l33t), the microphone boom an microphone are formed a bit differently (don't know if there's any functional difference, it's the same rotation-extension system), and the little inline volume control is not a nice--it's analog, not digital, so it's bigger, it's got a big wheel and an actual switch to turn off the microphone."
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"These have good volume and people say they can understand me quite well even on large teleconferences."
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"Volume and mute controls are excellent as well."
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"It has great clarity and volume in the mic with absolutely no distortion."
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"The in-line volume and mute buttons come in very handy as well for making adjustments on the fly."
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"The Plantronics DSP-500, at only ~$10 more, is a much better value: well-constructed, extremely comfortable to wear, great sound, lighted mute switch, easy to use volume switch."
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