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Plantronics RIG Stereo Gaming Headset with Mixer for PC-Mac - Retail Packaging - Black by Review Summary ,  Aug 1, 2015

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Plantronics RIG Stereo Gaming Headset with Mixer for PC/Mac - Retail Packaging - Black
Report Date: 01/01/2016
Based on 107 customer reviews
Overall satisfaction: 4.2
Returned or considering to return: 6.5%

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Frequently Mentioned by Customers:


Individual Feature Rating
Gaming4.7   above average
Sound4.7   above average
Audio4.6   above average
Comfortable4.6   average
Control4.6   above average
Music4.6   above average
Price4.6   average
Quality4.6   above average
Mixer4.3   average
Microphone4.1   above average
Volume3.8   average
Cable3.7   average


Quotes from the Reviews - What People Say about:

Audio

Audio:
"A few good weeks without issue and then crackling in the audio and mic began malfunctioning."
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"The audio quality is not as good as the Plantronics Gamecom 780."
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"Its worth mentioning that there is an 'unlock' mode whereby you can have greater control of the levels of all audio sources rather than have the rocker switch mute so dramatically."
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"So should you want to change headsets or dedicate the head set to something else (like just music for the gym or something) the mixer still retains value as a slick way to integrate and control your gaming audio comms."
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"Audio quality and mic quality are outstanding."
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"A well thought out approach to audio control."
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"I love the rig setup, it is so easy to switch between curse voice and phone calls, the ear paddings are very comfortable, the audio is great."
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Cable

Cable:
"One of my favorite features of this headset would be the detachable aux cord because since the boom mic is broken, i have just been using the headphones with just a new aux cord."
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"This use does not get 5 starts however because when my cell phone is connected via the supplied cable, but no call is active, I get an annoying buzz or feedback in the headphones."
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"But... One major thing... And the thing that causes this to have a 3 star rating, is that the cables connecting to the headset itself short so terribly easily."
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"I was pleasantly surprised that it came with 2 sets of cables one for with the boom mic for gaming and one that had an inline mic for using on your phone."
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"I thought No problem it came with a second cord."
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"EDIT: IF YOU DONT LIKE BOOM MIC THEN YOU CAN USE THE CELLPHONE CABLE WITH SURPRISINGLY GREAT CHAT DETECTION AND QUALITY! "
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"So all i had to do was buy a new 6$ aux cord and the headphones are as good as new."
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"The Creative Alpha's were considerably more comfortable and had a longer cable."
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Comfortable

Comfortable:
"The ear-cups and headband are covered in a very comfortable felt foam, the only downside is they don't breathe very well, I've used them for 6 hours non-stop and only toward the end did I find my ears got hot (another common problem I encounter)."
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"The headset is very comfortable at first, but it did become uncomfortable around my ears after wearing the headset for a while as well."
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"These are very comfortable, with the ear cups being made of mesh and with good ventilation you can use these for hours."
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"Sounds great, comfortable to wear."
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"It's got decent sound, and it's fairly comfortable to wear."
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"I love the rig setup, it is so easy to switch between curse voice and phone calls, the ear paddings are very comfortable, the audio is great."
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"The sound is decent but the comfort is not.... at all."
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Control

Control:
")The phone connection is a clever idea, although it takes a little fiddling to get the hang of the controls -- the instructions aren't the best."
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"Its worth mentioning that there is an 'unlock' mode whereby you can have greater control of the levels of all audio sources rather than have the rocker switch mute so dramatically."
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"So should you want to change headsets or dedicate the head set to something else (like just music for the gym or something) the mixer still retains value as a slick way to integrate and control your gaming audio comms."
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"A well thought out approach to audio control."
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"I don't have a fancy enough device to use the phone features on the control system, but I frequently find it nice that it has its own quick mic mute button for when I'm doing something full-screen and someone walks in to the room."
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"I even had a really great, motivated experience with customer support when the control system stopped interfacing with my computer not too long after receiving it."
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Gaming

Gaming:
"Id highly recommend these if you hate missing calls when your using a headset either while gaming or while working."
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"I've missed a lot of phone calls while gaming with a headset on, but this solves that problem."
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"With good Mids and tight bass this is good for listening to music and gaming."
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"So should you want to change headsets or dedicate the head set to something else (like just music for the gym or something) the mixer still retains value as a slick way to integrate and control your gaming audio comms."
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"The mixamp is a nice touch, you can play games and answer your phone with a simple switch, its great while in a long gaming session."
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"Great headset, great sound and the mixer works just fine, mic quality is very good, it is good for gaming and music too, the only thing i don't like is that it gets painful after 2 hours of use, might be a little tight for me"
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"Comfortable, the sounds is great and the mixer is an advantage when gaming."
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Microphone

Microphone:
"A few good weeks without issue and then crackling in the audio and mic began malfunctioning."
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"One of my favorite features of this headset would be the detachable aux cord because since the boom mic is broken, i have just been using the headphones with just a new aux cord."
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"Sadly my boom mic finally broke from me being to rough with it, and the only way for me to get a new one is if i buy a new headset which i do not want to since the boom mic is the only thing that is broken."
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"There is no appreciable lag which is significant usually a big problem with a USB mic."
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"Unfortunately, Plantronics sculpted their mic so that it can't really be used separately from the headset so you can't mix and match parts without significant DIY plastic crafting."
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"The mic is crystal clear and this combined with the mixer takes it to a whole new level."
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"I guess this was also an error in judgement on my part because I should have known better after having had a headset where I can easily fold the mic up out of the way when I don't want it in my face."
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"I bought this as I needed a headset with a great microphone and this it phenomenal."
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"I think this is one of the best headsets with a microphone that does not need batteries on the market."
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"Sounds good too.. Mic sounds nice and clear.. Love it so far.. We'll see how it stands the test of time! "
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Mixer

Mixer:
"The only problem that I have with the mixer is that when I try to adjust the volume knob, the whole mixer moves and I am forced to use two hands (i know, first world problems) but for a hundred bucks at the time of purchase, i expect the feet to hold it in place."
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"The Mixer didn't work well."
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"When attaching cellphones to the mixer, the only one I have a problem with is my Nokia Lumia Icon."
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"I returned the Sevens and stuck with my wired afterglos which are good but the little mixer is real annoying to find a good balance."
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"The mic is crystal clear and this combined with the mixer takes it to a whole new level."
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"So should you want to change headsets or dedicate the head set to something else (like just music for the gym or something) the mixer still retains value as a slick way to integrate and control your gaming audio comms."
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"For the rest of my review: I bought this when a friend recommended it, and was very excited for the features in the mixer."
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"The feature for connecting my phone worked great, but the mixer I got was feeding a loud constant hiss into the headset."
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"Great headset, great sound and the mixer works just fine, mic quality is very good, it is good for gaming and music too, the only thing i don't like is that it gets painful after 2 hours of use, might be a little tight for me"
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Music

Music:
"Great headset, great sound and the mixer works just fine, mic quality is very good, it is good for gaming and music too, the only thing i don't like is that it gets painful after 2 hours of use, might be a little tight for me"
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"With good Mids and tight bass this is good for listening to music and gaming."
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"Great headset, great sound and the mixer works just fine, mic quality is very good, it is good for gaming and music too, the only thing i don't like is that it gets painful after 2 hours of use, might be a little tight for me"
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"I walk many hours daily, as well as game and listen to music."
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"I was able to balance the volume of my music and games well enough so that I could enjoy our often long conversations without taking away from my computer activities."
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"I also travel a lot and wanted a good headset to listen to music games while flying, as well as be able to talk to friends and family on Skype while in a hotel."
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Price

Price:
"I bought this to avoid paying outrageous prices and avoid the terrible recurring issues with ear cup failure in Turtle Beach and I couldn't be happier!"
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"I got mine at radio shack for a huge sale but even at 100 dollars id say for what it offers the price is perfect!"
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"I didn't buy this product from Amazon but it is WELL WORTH THE MONEY...!"
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"Money WELL spent."
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"Well worth the money overall."
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"The audio quality is great, the price is right (sorry, Bob Barker), and even though I'm not using a mobile phone to communicate through this device I hope I'll never have to live without its mixing setup again."
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Quality

Quality:
"Also setup and use was challenging since no quality documents were provided."
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"The audio quality is not as good as the Plantronics Gamecom 780."
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"Not the cheapest good quality headset out there."
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"There's never a balance between great sound quality and durability, many just feel cheap."
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"Great headset, great sound and the mixer works just fine, mic quality is very good, it is good for gaming and music too, the only thing i don't like is that it gets painful after 2 hours of use, might be a little tight for me"
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"Audio quality and mic quality are outstanding."
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"Great sound quality! "
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"The audio quality is marvelous, and I'm told the microphone is a significant jump from the old Logitech one I had."
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Sound

Sound:
"Also, the sound isn't that great either."
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"I noticed that when I jiggled the plug (that connects into the headphones with the wire that goes into the mixer) the left ear piece would crackle and sound crappy and sometimes it would cut out completely."
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"If you're in my world (absolute bottom of the audiophile ranks) a $500 speaker component sounds just as good as a $100 one (hate if you MUST, but for the general shopper I'm sure this will be true as well)Tier 4: $500+ If you're home theater setup is in the $10,000+ range, then this in the Tier for you."
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"Now I get to use more volume but the trade-off is not being able to hear other sounds."
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"There's never a balance between great sound quality and durability, many just feel cheap."
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"Sounds great, comfortable to wear."
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"It's got decent sound, and it's fairly comfortable to wear."
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"Sounds good too.. Mic sounds nice and clear.. Love it so far.. We'll see how it stands the test of time! "
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"Great headset, great sound and the mixer works just fine, mic quality is very good, it is good for gaming and music too, the only thing i don't like is that it gets painful after 2 hours of use, might be a little tight for me"
_

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Volume

Volume:
"The volume controller, while intriguing is just more confusing than anything."
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"The only problem that I have with the mixer is that when I try to adjust the volume knob, the whole mixer moves and I am forced to use two hands (i know, first world problems) but for a hundred bucks at the time of purchase, i expect the feet to hold it in place."
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"Now I get to use more volume but the trade-off is not being able to hear other sounds."
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"I was able to balance the volume of my music and games well enough so that I could enjoy our often long conversations without taking away from my computer activities."
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"On top of that, you are able to control volumes individually."
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"The mixer is nicely setup and allows me to adjust volumes and balances on the fly."
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"One thing I love about the mixer is the ability to adjust the volume on it so I always have control of how loud it is without going back to my desktop just to adjust volume."
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"The mixer is also quite useful as well since I can easily adjust volume settings from my computer and ipod iphone and have both playing at the same time while I game."
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