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Acer Chromebook 15 CB5-571-C4T3 (15.6-Inch HD 2GB RAM 16GB SSD) by Review Summary ,  Sep 24, 2015

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Acer Chromebook 15 CB5-571-C4T3 (15.6-Inch HD, 2GB RAM, 16GB SSD)
Report Date: 01/04/2016
Based on 368 customer reviews
Overall satisfaction: 4.3
Returned or considering to return: 7.6%

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Frequently Mentioned by Customers:


Individual Feature Rating
Display5.0   exceptional
Speaker4.8   above average
Ram4.7   above average
Battery4.6   above average
Price4.5   average
Quality4.5   above average
Video4.5   above average
Light4.4   below average
Screen4.4   above average
Speed4.4   average
Acer4.2   average
Performance4.2   average
Resolution4.2   above average
Sound4.2   average
Keyboard4.0   average
Processor4.0   above average
Size3.9   below average
Touchpad3.9   above average
Chrome3.4   below average
Windows3.0   below average


Quotes from the Reviews - What People Say about:

Acer

Acer:
"The positives are all absolutely accurate the negatives nowhere to be found on my new Acer !"
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"Found a post on the Acer Community forum where others are having the same similar problem."
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"I opted for the Acer after reading numerous reviews complaining that the screen went bad on the Toshiba 3 months in, past the warranty (which wasn't being honored even if it was still within warranty), and honestly, am very glad I did."
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"Finally, It is dead enough that I am sending it in to ACER for repairs."
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"I think neither the C740 nor the chromebook 13 sells much so Acer push this 15 out sooner to add to the confusion."
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"Great computer (while it works) - have only had computer 4 months and then it became unresponsive - Acer Outlet unwilling to assist and so I am making others aware - not very good customer service"
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"My thanks to Acer for the exceptional product, and to Amazon for the great and quick service my friends!"
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"Love my Acer Chromebook."
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"Now for the hardware, this Acer model 15 CB5-571: I have to say I love this product."
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"Acer chromebooks are well known for hardware issues and have been for some time - wish I had known that before buying this paperweight."
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"But for home use, especially when the big Acer 15.6 is perched on my lap, it's FANTASTIC!"
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Amazon

Amazon:
"Ironically the only site I had problems with with my Amazon log on."
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"Unfortunately, I had a keyboard problem (space bar was dead on the right side) so I exchanged it via Amazon for another which resolved that issue."
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"My thanks to Acer for the exceptional product, and to Amazon for the great and quick service my friends!"
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"This Chromebook is amazing, but Amazon's price is not."
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"As for its durability, Amazon tested that out for me before I even got it in the mail."
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"Works well in streaming Amazon Prime videos, which my wife watches on a daily basis."
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"This unit is built solid and I am very happy with my purchase from Amazon."
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Battery

Battery:
"Battery life is ok but not best."
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"The Chromebook itself works fine, and I'm really disappointed to say that the battery was defective."
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"There are no major visible problems except for some stains, the major problem is the battery it seems half dead when fully charged."
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"If you need a laptop with a dedicated 1TB hard drive for your DOD level security files then maybe another machine would suit your needs better, but if you just need to zip around the internet with a DAY-LONG battery life, this machine is SO MUCH FUN!"
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"To summarize:Pros: cheap, crazy fast, great webcam, AMAZING speakers, and an exception battery."
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"The battery life and charge time is great (~7 hours), screen quality, brightness, speakers are not-deficient."
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"I saw some reviews say the battery life isnt as good as advertised."
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"The battery life is wonderful."
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Chrome

Chrome:
"I really don't know if it's the computer or Chrome but it is very frustrating."
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"But, honestly the screen is disappointing, and the chrome store app choices are really disappointing."
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"Again - this is the way Chrome OS handles printing vs any problem with the computer itself."
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"Printing is a bit of a hassle with Chrome OS."
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"I was on the verge of going all out Google hardware and software - Android & Chrome OS, but this indifference to major problems has caused me to rethink."
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"Even Chrome which I have used for years couldn't log on as well as IE?"
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"Had this Chrome book for about 3 months now, no problems at all."
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"He says the computers runs fast and efficient and the best out of the chrome book series by far."
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"For this model, the size is terrific and I'm used to Chrome operating system."
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"As well, you can install Linux distributions alongside Chrome OS which will unlock the full potential of the system."
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"I really enjoy and appreciate the it just works Chrome ecosystem, especially because Google is NOT intent on locking you in to any single hardware vendor's offerings, but rather is encouraging competition amongst hardware vendors."
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Color

Color:
"The color is not that great, and I will probably update my monitor, how it works as a desktop."
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"Here are the Pros:-good screen (not great) better color and clarity than the chromebook 13 but not as good as Toshiba chromebook 2.-Great processor."
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"No problems so far, seems like good quality, I like the white color."
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"-I love the white color."
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"I have no complaints or negatives honestly to say about this chromebook, except the color."
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"The processor is very responsive and she love's the white color."
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"Love the white color and design and layout of the keyboard."
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Design

Design:
"I did NOT order another because of two related design problems which were very important to me."
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"Very clean design, nice speakers, great screen."
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"If you buy this with the intention of heavy video editing or graphic design you may find it lacking, but it's perfect for my uses."
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"Very user friendly and I love the design."
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"Inexpensive, fast and nice design."
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"aside from that the machine is very attractive (that's why the 2nd star), lite and pleasant to work with if only it would do what it was designed for which is fast seamless navigation."
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Display

Display:
"The ips display is very good."
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"My girlfriend immediately noticed the amazing display & she loves the size of the screen."
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"Loved it.. Great sound and beautiful HD display display."
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"The size and quality of the display is fantastic ; the speed, sound , construction & looks are very impressive."
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Internet

Internet:
"The internet connections are quite fast as well and you just zip along very nicely."
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"great graphics didnt realize this is only a (internet functional) laptop but none the less."
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"I do a lot of writing, as well as other work on the internet, so coming in to it I knew what to expect from the 'Chromebook experience' -- long battery life, fast start up times."
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"You can use it for reading documents and enjoy playing videos like a portable internet TV."
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"works great for internet and you tube."
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Keyboard

Keyboard:
"The only complaint it have is one that was on other Chromebook reviews.......I wish the keyboard was back lit."
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"Chrome takes some getting used to but it seems fairly straight forward and user friendly, The speakers aren't as good as my last laptop, but they're fine, the keyboard and touchpad are comfortable and seem to be of good quality."
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"Only complaint is the keyboard: raised keys with upper-case letter markings would make for easier use."
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"The ONLY thing missing is keyboard backlighting."
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"I hate tiny keyboards."
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"I happen to like the two speakers next to the keyboard; they sound just good, not excellent BUT, I'm a headphone user anyway."
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"The size of the screen is pretty big which is great and the keyboard is perfect."
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"The keyboard and touchpad are easy to operate."
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"The keys feel good to touch and there's minimal keyboard flex."
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"Love the keyboard, it's not mushy nor is it super cheap feeling."
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"Also, the keyboard on the Acer 15 is much more comfortable than the one on my MacBook Pro."
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Light

Light:
"Sometimes it's annoying to have to turn on a light just to type...P. S. About 6 weeks ago, bought a Brother MFCL2740DW laser printer with wireless Google Cloud Print builtin (for far less than $200)."
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"I was worried that it would feel like a light weight piece of plastic but it doesn't."
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"For light duty this machine is perfect."
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"It's faster than many others I have used, the screen is a good size, and it's light enough that I can easily carry it around with one hand."
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"I love how fast and light this device is, though it has only 16GB of storage the other perks make up for it, plus I got 100GB of storage from Google Drive for 2yrs."
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"It is a nice and light machine."
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"On a few positive notes its very light and easy to haul around, the battery lasts forever, and the box boots up very quickly."
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Price

Price:
"I was worried it would feel super cheap, but it feels like a much more expensive laptop."
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"I started using this for school and I am glad that I didn't spend a ton of money on a Apple laptop or slightly more money for a crappy Windows laptop."
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"* The design could be a bit better: When opened, it looks kind of cheap, and being white, it's going to get dirty unless you meticulously keep it cleaned."
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"The set up was super easy, and the price was right for what i need it for"
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"To summarize:Pros: cheap, crazy fast, great webcam, AMAZING speakers, and an exception battery."
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"Love the keyboard, it's not mushy nor is it super cheap feeling."
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"This Chromebook is amazing, but Amazon's price is not."
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"Overall - great value for the price, and it does everything I need to do."
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Processor

Processor:
"Processors on the average Chromebook aren't as efficient at video streaming, in my experience."
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"*The Chrome software is running better than ever, and all apps are working as they should (something the previous Chromebook 13 with the Tegra K-1 processor was having problems with."
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"Here are the Pros:-good screen (not great) better color and clarity than the chromebook 13 but not as good as Toshiba chromebook 2.-Great processor."
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"The ACER Chromebook 15 is PERFECT with the i5 processor and 4 GB of RAM."
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"Maybe in a year or two Intel will provide Acer with faster processors, but until then I am very happy with this model."
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"From the screen, to the screen size, to the up firing speakers, the fast processor, its all good."
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"Would highly recommend the HD monitor and the ICORE5 processor."
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"The processor is very responsive and she love's the white color."
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Quality

Quality:
"BUILD QUALITY:-I saw a lot of people complaining about the size bulkiness."
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"The built-in antivirus is not something I'm too fond of, simply because I'm not too confident about the quality of it -- I've never used a Chromebook before, and I would prefer to have my McAfee anti-virus, but I can't download anything."
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"Printing with Google Cloud Print works but is difficult and erratic, and the quality is not on par with normal USB cord printing."
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"The build quality of this Chromebook is pretty solid."
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"The sound quality is quite nice."
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"Very nice screen, very very nice sound quality."
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"I love this chromebook the size and build quality for a laptop."
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"The battery life and charge time is great (~7 hours), screen quality, brightness, speakers are not-deficient."
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Ram

Ram:
"The things that were most important to me were screen size, because coding on a tiny screen is no fun, and processing power, and RAM."
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"I don't usually keep more than 6-8 tabs open at once, so I've found the amount of RAM perfectly adequate."
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"More RAM would be nice but for what she uses it for (etsy) it works just fine."
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"The ACER Chromebook 15 is PERFECT with the i5 processor and 4 GB of RAM."
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"The fact that you can partition part of the hard drive for RAM so easily (look it up on google) is awesome."
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"Do yourself a favor and if this chromebook is not for you get an intel based chromebook with 4GB of ram for the best experience."
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Resolution

Resolution:
"It's hard to explain, but there's visibly something wrong with the contrast and resolution."
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"Screen resolution (again, mine is the lower resolution model) and audio are good but not great (my hands on experience is that the Toshiba Chromebook 2 is better on those two specs ... but only those two)."
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"For slightly lower resolution , the app icons and text arelarger for easy reading."
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"The highest resolutions are good for videos and pictures."
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"My wife is really happy with the big screen and resolution."
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"great battery life and screen resolution."
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"Great screen resolution."
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Screen

Screen:
"I've read several reviews on here about something being wrong with the screen and each problem seems unique."
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"I really wanted a 1080p screen, but I wasn't willing to pay a ridiculous sum just for that feature."
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"There is something wrong with the screen."
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"Excellent to carry around, and featherweight on a lap to use-Full-sized keyboard with stereo speakers to the sides (very smartly placed IMO, something you won't be able to have on smaller Chromebooks due to the size)-Though the finish is a beautiful white, the keys were smartly made black which hides dirty finger transfers-Solid hinge(s) holding screen open (no bounceback of the monitor after opening)-Nice, large, responsive trackpad-Outstanding battery life (I can go three days of use on a full charge; maybe 10 hours of on-screen time)-Can use online browser-based plugin password managers like LastPass with it-Stays SUPER cool (temperature)-Great perceived overall value for the price (Only $315!"
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"Pros:Ridiculous boot times, matt screen so you can see it outdoors, fantastic speakers (loud), battery life."
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"But, honestly the screen is disappointing, and the chrome store app choices are really disappointing."
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"Screen is large and clear, picture is great! "
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"The screen is big and bright, and the computer is snappy and easy to use."
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"The size of the screen is pretty big which is great and the keyboard is perfect."
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"The i5 model is really quick and the screen refresh is great!"
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"Very nice screen, very very nice sound quality."
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Size

Size:
"Excellent to carry around, and featherweight on a lap to use-Full-sized keyboard with stereo speakers to the sides (very smartly placed IMO, something you won't be able to have on smaller Chromebooks due to the size)-Though the finish is a beautiful white, the keys were smartly made black which hides dirty finger transfers-Solid hinge(s) holding screen open (no bounceback of the monitor after opening)-Nice, large, responsive trackpad-Outstanding battery life (I can go three days of use on a full charge; maybe 10 hours of on-screen time)-Can use online browser-based plugin password managers like LastPass with it-Stays SUPER cool (temperature)-Great perceived overall value for the price (Only $315!"
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"BUILD QUALITY:-I saw a lot of people complaining about the size bulkiness."
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"The things that were most important to me were screen size, because coding on a tiny screen is no fun, and processing power, and RAM."
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"For example, I saw one person complaining that the fonts in the menu bar are too small for the FHD screen."
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"If you want to get this as a game device (aside from small indie games on linux) you are going to be disappointed."
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"Some reviewers complain about the small font on the top tool bar."
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"The size of the screen is pretty big which is great and the keyboard is perfect."
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"I love this chromebook the size and build quality for a laptop."
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"This chromebook is great to use as I get my small business started using gmail, photos, docs, slides, and sheets makes everything so much easier."
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"It's faster than many others I have used, the screen is a good size, and it's light enough that I can easily carry it around with one hand."
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"My girlfriend immediately noticed the amazing display & she loves the size of the screen."
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Sound

Sound:
"I returned this after a few days because the sound would malfunction every so often and was inaudible."
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"I happen to like the two speakers next to the keyboard; they sound just good, not excellent BUT, I'm a headphone user anyway."
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"Fortunately that problem worked itself out and my sound still functions as it should so I am slightly more satisfied than before."
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"For sufferers of finger and hand ailments, I strongly recommend the Acer Chromebook 11.That being said, I've no doubt that this too is an amazing product: screen, sound, speed, durability, and etc."
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"Her previous Chromebook the sound came from the bottom and was her biggest complaint."
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"From reviews the sound should be great but I am unable to get that great sound with;out ear phones."
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"The sound quality is quite nice."
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"Very nice screen, very very nice sound quality."
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"Wonderful sound."
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"Large screen, great sound, perfect for movies and other entertainment."
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"Great sound, decent storage, and lightning fast."
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Speaker

Speaker:
"Chrome takes some getting used to but it seems fairly straight forward and user friendly, The speakers aren't as good as my last laptop, but they're fine, the keyboard and touchpad are comfortable and seem to be of good quality."
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"The keys are responsive and quiet, the track pad is responsive and smooth for scrolling, and the speakers are not only loud but have a clarity that is usually missing on laptops."
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"The speakers are even pretty nice and loud, which is rare in budget laptops."
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"Speakers are so loud and clear was really amazed by it."
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"To summarize:Pros: cheap, crazy fast, great webcam, AMAZING speakers, and an exception battery."
_
"Very clean design, nice speakers, great screen."
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"The battery life and charge time is great (~7 hours), screen quality, brightness, speakers are not-deficient."
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Speed

Speed:
"The videos play well but fast forward is a problem"
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"Takes some getting used to (putting everything on Google drive), sometimes frustrating to hook up a printer, but the machine itself is fast and is comfortable to type on."
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"the screen looks pretty good, the only thing is that the viewing angles are not the as good as the toshiba cb2 i had before, but that toshiba cb2 was slow."
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"-I was a little worried that the performance in Ubuntu would be frustratingly slow."
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"Faster than my Windows desktop (which has an HDD) and blows typical Windows laptops with slow, slow 5400RPM HDDs out of the water."
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"Solved the problem)I found an article where speed benchmarks beat out Google Pixel i5 (I'm sure the i7 Pixel may win now)Overall, battery charges fast, not too hot, screen pretty good on highest brightness, comes on in 1 second for me."
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"Pretty fast download.15 inch doesn't feel big."
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"The internet connections are quite fast as well and you just zip along very nicely."
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"He says the computers runs fast and efficient and the best out of the chrome book series by far."
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"It's really lovely, fast and comfortable."
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"The videos play well but fast forward is a problem"
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Touchpad

Touchpad:
"Chrome takes some getting used to but it seems fairly straight forward and user friendly, The speakers aren't as good as my last laptop, but they're fine, the keyboard and touchpad are comfortable and seem to be of good quality."
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"In the past 3 days of using this laptop, the touchpad became unresponsive twice."
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"Unacceptable touchpad."
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"The keyboard is a little different and all clicking is done with the touch pad, but these things are easy to overcome after some everyday use."
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"The keyboard and touchpad are easy to operate."
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"The touchpad was tricky, but that was easily solved by adding a mouse."
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"Beautiful screen, loud clear speakers, tactile keyboard (for a Chromebook), excellent touch pad."
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"Good keyboard and touchpad."
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Video

Video:
"The videos play well but fast forward is a problem"
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"Processors on the average Chromebook aren't as efficient at video streaming, in my experience."
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"Aside from this, I was not impressed with the resolution of the Full HD matte screen which seemed rather dull and not vibrant at all (I do not stream video or look at many photos so perhaps I missed the benefit of this enhancement)."
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"This model is perfect for doing work or watching movies online."
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"Watching mp4 movies perfect."
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"The videos play well but fast forward is a problem"
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"Large screen, great sound, perfect for movies and other entertainment."
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"Works well in streaming Amazon Prime videos, which my wife watches on a daily basis."
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Weight

Weight:
"I was worried that it would feel like a light weight piece of plastic but it doesn't."
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"Weight is a criticism I read in some reviews, but it is actually less than the machine it replaced."
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"The CB5-571 is actually pretty lightweight for its size."
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"Sleek, lightweight, clear graphics and fast fast fast!"
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"Love the large display screen and it doesn't weigh anymore than my previous laptop."
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"An associate of mine that only uses Macbooks was horrified by the almost 5 pounds of weight, but I've had no problems with it."
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"It is still very light as far as weight, and can easily be picked up, carried and handled with one hand."
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Windows

Windows:
"Only drawback is I didn't realize how many programs I ran previously were windows based, not compatible with Google and Chromebook."
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"Did this because installing Brother software (drivers but mostly bad bloaty software that was harmful to the machines it was installed on) on Windows PC's for wireless use was driving me insane."
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"I really like the matte finish; glare is much less apparent annoying compared to the glossy finish on my Windows laptops."
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"I love Chromebooks because I hate Windows."
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"I got this for my 80 year old mother who started out using a WebTV for internet 15 years ago and then we switched her to a Windows computer a few years ago and she had always had problems adjusting to using Windows after a few weeks she is really enjoying the Chromebook and having no problems."
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"Haven't decided if I will as I am a Windows Fan but I am beginning to love the Chromebook."
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"When my previous Windows PC went into the great E-Waste bin in the sky, I was forced to look into a replacement."
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"I did like the fact that they were both touchscreens but I don't need to run software (windows) updates that took well over five hours."
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"I may not be a big fan of Microsoft but my Toshiba running Windows has never had this problem."
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"One thing I haven't figured out is the wireless printer, but my old printer still works well after 4 years, so I just transfer info to Windows laptop if I need to print."
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