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Fitbit Charge HR Wireless Activity Wristband Black Large by Review Summary ,  Sep 10, 2015

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Fitbit Charge HR Wireless Activity Wristband, Black, Large
Report Date: 01/02/2016
Based on 13498 customer reviews
Overall satisfaction: 4.1
Returned or considering to return: 5.8%

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Frequently Mentioned by Customers:


Individual Feature Rating
Customization4.8   average
Stylish4.8   average
Vibration4.7   above average
Comfortable4.6   average
Delivery4.6   average
Simple4.6   average
Value4.6   average
Color4.5   average
Anywhere4.4   average
Speed4.4   average
Fit4.2   average
Monitor3.9   below average
Price3.9   below average
Charging3.8   average
Garmin3.6   average
Strap3.6   average
Sync3.6   average
Material3.5   below average
Screen3.5   average
Service3.5   below average
Size3.5   below average
Instruction3.2   below average
Windows3.2   below average
Aspect3.1   below average
Battery3.1   below average
Packaging3.1   below average
Rubber2.4   mediocre
Button2.3   mediocre
Power2.3   mediocre
Reset2.3   above average
Warranty2.3   below average
Pain2.1   mediocre
Window2.1   average
Cable1.9   mediocre
Response1.8   mediocre
Metal1.3   mediocre


Quotes from the Reviews - What People Say about:

Aspect

Aspect:
"You can find and add friends, and participate in challenges, so there is also an integrated social aspect of it."
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"Very disappointing on that aspect since I burn alot more when I'm lifting and carrying stuff at work, vs when I'm running a line which doesn't require lifting, just lots of steps."
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"I really like the community aspect of Fitbit, challenging friends and cheering them on."
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"So this year when I had my biometrics taken I was on an antibiotic for an infection and failed one aspect of my lipid profile (I'm paleo so I don't put much stock in this stuff but the rest of the world hasn't caught up)."
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"The rash appeared on the outside aspect of my wrist, closer to where the buckle is and was acutely painful (not itchy)."
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"Unfortunately, the most special aspect of this tracker, the HR monitor, doesn't always seem totally accurate for me during workouts, but I move my arms a lot which may be why."
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"I love knowing my own stats and progress and really enjoyed that aspect."
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"I love the sleep study aspect, I love the calorie count to movement ratio in the app and I love the fit and feel of it."
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"I love the watch aspect of it (just turn your wrist towards you and it lights up) and the heart rate feature! "
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"I also truly enjoy the social aspect of it , meeting new people that have it and entering in friendly challenges."
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"I love the social aspect of the app, not offered by any other device besides FB."
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Battery

Battery:
"The battery will fail to hold a charge."
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"The product's battery life was terrible, lasted about 2-3 days, with minimal use."
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"I turned off the quick view option thinking that is what was draining my battery (besides it being extremely annoying), but no, It still required a battery charge two days later."
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"I hate it, specially after the software update battery last only 2 days instead of 5."
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"Another thing to note, the battery life is horrible compared to what you are able to do with the device."
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"Also, if you have hairy arms like I do, be careful when putting it on - hair can get caught is the strap and be quite painful.2) Works as advertised - track steps and heart rate well Also seems to track stairs climbed fairly well - however we have noticed that it sometimes won't give credit for a staircase climbed every som often3) Software that cones with it is excellent - very easy to use and well organized - especially the iOS app.4) Nice display - easy to read and bright.5) Silent Alarm - Love this feature - gentle vibration to wakee you up in the morning without disturbing anyone else.6) Caller ID - sometimes, I don't hear my phone - this has a caller ID feature where it buzzes on your wrist when a call is coming in and lists the number or contact on the displayCons1) Battery life - doesn't last as long as I would have liked - average about two to three full days.2) Charge cable - I have a pet peeve about proprietary charge cables - Apple does it, but apple is ubiquitous, so borrowing a cable if you forgot yours during a trip is not hard - this on the other hand is a pain."
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"Come on guys sort out the battery so I can love it."
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"The battery life is good, I only need to charge mine about once every 4-5 days."
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"While it has some nice new features, the battery has only been lasting 2 days for me, 3 days tops."
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"Fits nice battery last a few days."
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Body

Body:
"The only reason for a 4 versus 5 star rating is I wish it also provided you with your body temperature-a big drawback."
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"The self-defeating obsessions I engaged in concerning how much my body has changed for the negative are being replaced by acknowledging daily improvements and noting met goals with joy."
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"I work out intensleyINSANITY And Body Beast.,Gets uncomfortable when lifting weights."
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"The lack of v variables for estimating caloric needs and BMR makes it particularly ineffective for people with leaner bodies and higher than normal muscle mass."
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"If you're lifting weights or doing body exercises, it won't be nearly as accurate as when running."
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"I felt like the step count was not as accurate- and how could it be with the sensor strapped to a VERY mobile body part instead of stabilized by placement on the core?"
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"Fitbit is amazing, it has made me aware of my body and urged me to take care of my health."
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"I recently added the Aria scale, which now updates my weight, body fat % and other stats, as well as makes the calorie numbers more accurate."
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"The heart rate monitor is also very accurate for my body, as I used to wear a pulse ox around my neck and it is right on with that monitor plus my BP cuff that also does HR."
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"My mom loves this and it's helped her feel more in tuned with her body!"
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"It is better to be in good physical condition for your body shape than try to look like a photoshop'd version of a professional model."
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Button

Button:
"I've had this for only 10 weeks and already the screen is cracked and the side button has broken as well :(."
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"Now above I mentioned that the button broke."
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"I love my Charge HR but was disappointed to wake up this morning and find that the small button on the side had broken off."
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"The side button came out and I'm unable to put it back in."
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"No response to the button, not able to link via Bluetooth, just dead."
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"The main thing I found annoying about this Fitbit was that I had to press the button to see the time."
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"I love being able to simply push a button and cycle through all of the information: steps walked, heart rate, distance, calories burned and stairs climbed."
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"I've had this for only 10 weeks and already the screen is cracked and the side button has broken as well :(."
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"The option to see the clock or your heart rate constantly is nice with this instead of having to push the button on the Charge HR -Battery life is definitely not 7 days as advertised."
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"Setting it up was very easy, and all you have to do is push a button to view your progress."
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"I've had the Charge HR for 3 months and it stopped working on me (button failed, doesn't sync, fails to charge)."
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Cable

Cable:
"Although I give them a minor pass on this because conventional cables would make it too vulnerable to water damage."
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"The product is great... however, when I received the order it was missing the charging cable and the sync dongle."
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"If I place the fitbit on the desk and attempt to connect it to the charging cable, it does not stay connected."
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"The magnet is WEAK, and the cable is STIFF."
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"The magnet is so weak and charging cable so stiff, that it takes a real effort to place the fitbit just so... so the cable will remain attached and make a charge."
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"Opened as a gift on Christmas Day and it was missing the charging cable and wireless sync dongle."
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"In addition, the cable is very short - I would have liked at least 1 foot, if not a two foot cable."
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"Some minor criticisms:I wish that it was a little more slick to charge it rather than a proprietary connector and cable, an option for a dock or wireless would be nice."
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"Only complaint is that the cord is too short and easily lost if you travel a lot and need to move that small cord from place to place."
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"Works great except for charging and the length of the cable."
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"Take GREAT care when removing the band from it's power cord."
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Charging

Charging:
"This product (Fitbit Charge HR) has been been nothing but frustration."
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"Another thing that I've noticed, and this may be due to the shape and size of my wrists, is that it has left a ring of almost calloused skin around my wrist from wearing it 24 7.I have had 1 problem since I purchased it about 6 months ago... -- The rigid plastic piece that fits over the watch's charge unit broke."
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"My problem is that it always need charging and this thing is not the easiest to charge."
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"The battery will fail to hold a charge."
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"This makes it hard to charge if your power socket is under the desk or behind your bedside table.3) Counting stairs - sometimes it does not give you credit for stairs climbed - it's very odd and we have not been able to figure out why or what we do differently when it does not give credit - not a big deal, but can get annoying sometimes.4) Caller ID feature - I purposely put this as a pro and a con - it's great that it exists, but it is inconsistent - at times it won't buzz when a call is coming in.5) No message notification - It already has caller ID - I'd love for it to also notify me of incoming messages - emails and text - Not a great big deal, but others do it."
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"I absolutely LOVE my new Fitbit Charge HR."
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"It seems to be very accurate, is easy to charge and to read, and works with the same app the charge used."
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"It syncs effortlessly with the Fitbit Charge HR."
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"The battery life is good, I only need to charge mine about once every 4-5 days."
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Color

Color:
"it was only so much cheaper because the color purplw was unpopular and didnt sell as well."
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"But the tangerine color got dirty very easily although I clean it everyday."
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"I thought it would be a good reminder of the cancer awareness color (purple) and I was wrong."
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"What I dislike about my Fitbit: There are now 4 awesome colors to choose from aside black, and I'd really wished I had that option when I purchased mine back in April."
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"With the color does tend to get dirty fast so my suggestion would be to pick darker colors."
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"I love it so much, I've already decided to get a pretty bright color for spring and summer, and switch them out by season."
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"Nice color, beautiful fit."
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"The rubber is nice, soft, and comfortable, the color is better than shown, it's not as bright (it's prettier)."
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"Great purple color."
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"My purple one has since arrived, love the color of the band and the display."
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Comfortable

Comfortable:
"I fumbled with it a bit to see how it will be most comfortable, that was counted as 90 steps.. Weird."
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"Not as accurate as a chest strap (+ - 8% less), but much more comfortable."
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"The sleep function is nice and the step counter is accurate and its comfortable to wear, but heart rate is horrible."
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"Regardless of whether the company honors the warranty, I'm tired of dealing with comfort and charging problems that should be avoidable."
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"PROS- Battery charge is pretty good- Display is great- Easy to use- Fitbit App is nice, shows a lot of good information- can track your exercise (ex, if you go running you can start and stop and it will give you breakdown of info collected from that run)CONS- not waterproof (this is a pain, they need to make this able to withstand swimming)- wearing overnight (I only did once and I didn't find it comfortable, I think wearing this 24 7 might not be a good idea as it can cause irritation."
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"I never wear watches because I find them uncomfortable but this Charge HR-- which has a watch built in-- is much more comfortable."
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"It's comfortable on my wrist and the display is easy to see."
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"Pros1) Easy to wear - non obtrusive and quite comfortable."
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"The rubber is nice, soft, and comfortable, the color is better than shown, it's not as bright (it's prettier)."
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"It is comfortable to wear and has been very reliable so far."
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"The app is easy to use, the band is comfortable and easy to wear."
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Connector

Connector:
"Works great, the only negative is the odd charging connector."
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"And it even when it is connected, it does not fit very well, and unless very careful, the fitbit will drop off the connector when you plug in the USB end."
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"the maybe it's a no brainer- charging cable is proprietary (not usb) and connector is not great' the strap 'clip' (not the buckle) is not the easiest in the world to snap but once it clicks it holds well all day nightNegative:- sometimes activities do not seem to upload, usually when they are short and HR is not high- morning alarm does not seem to work consistently, maybe it does not vibrate when you are recording sleep? "
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"Lastly the charger cable it a prepriatary connector, and is not easily replaceable like if it were a micro USB connector."
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"I like being able to arrange my tiles on the windows platform, but I find that it is a bit finicky and a wrong click will jack up my view."
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"Some minor criticisms:I wish that it was a little more slick to charge it rather than a proprietary connector and cable, an option for a dock or wireless would be nice."
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"I'm sure one day I will retire this in the pocket of my (Original) Members Only jacket but for today, it's pretty darn cool........"
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"USB micro would be a better connector and provide greater flexibility with charging."
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"Works great, the only negative is the odd charging connector."
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Control

Control:
"Once I saw my heart rate during certain times of the day (frustrating times like meeeetingssss) I took control and would step away for 10 minutes and meditate."
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"Fitbit Cons:-- seems rather old-tech compared to all the stuff MS Band does-- mini-screen = limited info on the wrist-- band is pretty, but made of stretch plastic material that nips my skin and hairs a little awkwardly, i. e. even less comfortable than the rigid MS Band-- it is designed to be worn on the left wrist, and I don't want to -- so I am putting it on backwards, which makes the buckle awkward, and the button to control the mini-screen is on the wrong side and hard to reach-- specifically says NOT to wear it with screen inwards (under wrist), which is a pain because it would work better that way-- some people say it comes undone too easily, but so far I don't see that happeningAs I see it, the MS is a less extreme and much cheaper version of the Apple Watch, with fitness capabilities, while the Fitbit is really just a fitness band."
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"It's interface is nice, and my only real complaint is that the tap control isn't very smooth."
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"It's easily apparent that FitBit was in a rush for these to hit the market and didn't exercise great quality control or didn't want to spend any more time to get the product to feel like the premium device it should be."
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"The fitbit is easy to use and control, it comes with a charger and an instruction manual in the box."
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"I would recommend this to anyone who want to get control of your eating and weight issues."
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"Seeing my steps and the calories used is a great way to control the wish for a Krispy Kreme!"
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"I am able to control and lower my heart rate when I note that it may be increasing."
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"This device, used with a very easy to use app, has allowed me to control my weight."
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Customization

Customization:
"Interval splits, pacing information, change in heart rate over time (not just a here's your average heart rate for today), or the ability to overlay information, or easily customize the watch display for a specific workout are missing."
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"The screen is easy to read and customizable."
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"Reliable, easy to use and customize, with new features being added."
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"The functions are great and relatively customizable."
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"Easy to read and to customize."
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"It's pretty customizable, wears easily (although make sure to take it off and wipe it down every couple days to prevent skin irritation).When I wore my Fitbit regularly and entered in my calories religiously, I went from 222 to 207 in a couple months."
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Delivery

Delivery:
"It was a wrong delivery, I will probably reorder it later"
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"cons1 OMG cant believe such a good product is ruined with such a lousy battery , with my kind of activity battery lasts for 3 days on nike band it last for waaay longer than that2 app settings kinda hard to navigate3-sync is bad .dealer is decent delivery on time .4-i had contact dermatitis from wearing it for long times ."
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"Great product and very quick delivery."
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"Great product, prompt delivery."
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"Exactly what I needed, quick delivery and no hassle."
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"Good delivery time."
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"Ordering and delivery went smoothly."
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Fit

Fit:
"Another thing that I've noticed, and this may be due to the shape and size of my wrists, is that it has left a ring of almost calloused skin around my wrist from wearing it 24 7.I have had 1 problem since I purchased it about 6 months ago... -- The rigid plastic piece that fits over the watch's charge unit broke."
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"It just wasn't a good fit and I was so excited about the product that I ended up ordering a large and gifting the small to my sister (who now competes with me)."
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"Size was incorrect, but it ended up fitting."
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"It's also not the most comfortable since it has to be fit a certain way to read your heart rate."
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"I have been active for most of my 70 years, but I find as I age it can be more of a challenge to stay fit."
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"I had waited over a year for the tangerine fit bit, but was extremely disappointed when I received it."
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"It's a great, comforble fitting, wristband."
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"I have very large wrists but the XL fits perfectly with tons of slots left for letting out if needed."
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"Love that it gives a heart rate and has the band that fits more like a watch and stays in place better."
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"Nice color, beautiful fit."
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"Perfect fit."
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Focus

Focus:
"I think people look for ways that electronics are disappointing them rather than taking them for what they are and focusing on what they do well."
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"Instead being overwhelmed by weight gain, muscular weakness and loss of athletic prowess, I find myself focusing on reaching my daily step and stair goals, improving my heart rate, eating intelligently and burning more calories than I consume."
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"Love it, seriously helped me focus on losing 2.5 stone this year"
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"I think people look for ways that electronics are disappointing them rather than taking them for what they are and focusing on what they do well."
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"The great thing about the fitbit is that it does give you a bit of focus and make you think about what your eating and how many calories you need to burn, it's pretty accurate, perhaps slightly out than over on distance as when I'm up the hills I do carry a Garmin Etrex20 GPS and the fitbit is out by around 1 to 1.5 miles over a 12 mile hike, probably because I never calibrated it to my stride length."
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"It did take the focus off her face, which was a good thing."
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"But if your focus is getting an accurate picture of how many steps you've walked, you may want to research other products."
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Image

Image:
"i will post pics of the original broken one and the newer broken one."
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"After waiting for the syncing to be completed I always get an error message (picture included) even though all my settings are correct according to the steps they suggested to avoid the error message."
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"They asked we take a photo of the damage, provide them a screen shot of the order receipt and our mailing information."
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"But if you do not, please look at the pics!"
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"Once I emailed in a photo of the damage, the rep offered to replace it, but wanted me to return the old one."
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"The only thing I had to do was provide receipts and a photo of the damage on the HR."
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"This was when I began to understand the full story of what I now think fitbit is all about all image, but no real expertise in the productits just a pretty package."
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"The second is how I wear while I am in the gym ... this is because I use palm pads that attach with wrap around velcro ... so this means i need to wear the fitbit higher up on my forearm to get accurate readings, for me this was only possible with the extra-large, in picture 3 (not in the gym) I use the very last slot available (on the x-large) picture 5 shows how slots are available on the extra large, picture 6 & 7 show the fastener if you look closely you will see a recess where the tab fits into (picture 7), so regardless of where or when I am using it I feel pretty confident it will not come off, the last 2nd to the last picture shows 2 green lights (obviously off of my wrist) this is where I believe it senses the pulse rate ... which is buy the way the main reason I purchased this model, xl only available through fitbit."
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"P. s. The photo is my fitbit in watch mode is dim in the photo but is really clear in person."
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"I got the purple magenta color and it is nice and looks like the image."
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Instruction

Instruction:
"If you're still unable to sync after following the step-by-step instructions, please let us know."
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"I am still trying to figure out how to sync with my computer-- I do everything by the instruction, but I know it's not working because the time is wrong.... Will update when I get this figured out and have tried it for a while."
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"The app does not give good instructions."
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"The heartrate monitor wasn't accurate, despite my wearing it as per instructions."
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"I saw that others wrote about having this problem so I was sure to follow the instructions exactly to try to prevent the same from happening."
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"The only downside was the instructions say don't swim or shower with the Charge HR on."
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"If you're still unable to sync after following the step-by-step instructions, please let us know."
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"A couple of friends of mine have mentioned that the band digs into their wrist, but I haven't had that problem because maybe I wear it looser - the instructions say you get better heart rate monitoring if you let it slide further down away from your wrist."
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"Easy to understand instructions."
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"The fitbit is easy to use and control, it comes with a charger and an instruction manual in the box."
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"Follow the instructions as to placement and it will work great."
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Level

Level:
"What I will say, though, is that either the app does not give an accurate portrayal of battery level, or the battery drains fairly quickly."
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"It actually seems more on par with what I expect, given my activity level, but it's hard to say which is actually more accurate."
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"My first complaint is not being able to see the battery level on the tracker itself except for when it's charging."
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"Keeping track of my activity levels in relation to what I am eating couldn't be easier."
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"hard to get battery level"
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"This thing has made my activity levels crazy...trying to do 5 to 12 miles a day....Challenges are what motivate me...I am just not used to wearing a watch or anything so sometimes i still forget to put it on."
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"The comfort level of the band has also surprised me."
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"Amazingly practical and taking tech to the next level."
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"It's been reliable so far, it's easy to use and the level and detail of the stats are great."
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"I love being able to see my level of effort (and hilariously my elevated heart rate while giving a presentation to 100 people)."
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"It actually seems more on par with what I expect, given my activity level, but it's hard to say which is actually more accurate."
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Manufacturer

Manufacturer:
"It was a manufacturer problem since the package was closed."
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"But, all that said, there is a glitch that I hope the manufacturer will be able to fix."
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"For this price point, I don't see why the manufacturer wouldn't have made it more durable since these things are meant for activity (for instance, I've had sunglasses I have dropped repeatedly and even sat o, and the lenses didn't scratch)."
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"But, all that said, there is a glitch that I hope the manufacturer will be able to fix."
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"It not like I just misplaced it or left it somewhere, its the manufacturers fault."
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"The only issues I've seen is that the screen pops up a bit from the band so it gets easily scratched and that the charging cable can only be purchased from the manufacturer, not available in stores nor any other retailers."
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"I keep it clean, as recommended by the manufacturer."
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"I'm pretty bummed out & hoping that Amazon or the FitBit manufacturer can help."
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Material

Material:
"By far the worst part is the cheap screen material."
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"Very cheap material and I am disappointed with the quality."
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"The sensor is accurate but the band material is not very comfortable."
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"This was a great product unfortunately the type of material irritated my skin."
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"Also, the buckle and slide is not very easy to work in this material."
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"The only downside is that the material used is a little too gummy for my liking."
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"It does bug me a bit that I cannot replace the wristband without purchasing an entirely new fitbit...I'd like to be able to swap out colors (and possibly material)."
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"What I love about my Fitbit: I find it to be comfortable to wear (after I realized I needed a size L, after initially purchasing a S.) The material of the band is durable and easy to clean."
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"Well constructed and good materials that don't absorb odor and I haven't had any irritation."
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"(ordered the small) It's comfortable material and doesn't bother you when working out."
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"So the 3 stars are because the device actually works well if you are not allergic to any of the materials used: I bought one for my boyfriend and he never takes it off."
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Metal

Metal:
"The piece of metal around the charging port broke off making it impossible to charge."
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"The only thing that has been brought up as slightly negative, is the metal on the Charge HR's wrist band made my mom's wrist break out in a small rash (from moisture and the metal touching her skin) and wearing the Charge HR on your wrist give you a little more steps than you would probably get from wearing one your waist."
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"I found the little push button, but the red metal band broke in two."
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"I was worried I would have an allergic reaction to it because I am very sensitive to most metals but as long as I keep it clean and wipe it dry after every work out then I don't have any issues."
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"Well clearly its not fixed and its the band itself that's the problem not the metal."
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"its not a metal allergy its just a weird sort of pressure the band gives off I guess."
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"I've worn a Nike Fuel band on my wrist for 3 straight years without any problems and my other wrist has had multiple watches with metal, leather and ceramic straps- no problem."
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"The Heart Rate function itself is really pretty nifty, its about as accurate as those little metal readers on fitness equipment."
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"But the best part is that the sensor is not metal."
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"The metal clasp is a great added feature, you never have to worry about this coming unstrapped."
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Monitor

Monitor:
"While I am mostly happy with the performance of the actual fitness tracker, & can work with the annoying wy the heart rate monitor decides resting vs active heart rate ased on the heart rate (rather than whether I'm actually resting or active), if I knew then what I knew now about their service, I would have tried a fifferent tracker."
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"Works well, though the heart beat monitor does not work that well."
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"No, the heart rate monitor isn't as accurate as a dedicated one, and the unit requires an occasional reset every month or so to accurately track steps."
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"The people that complain about the accuracy of the heart rate monitor... that's irrelevant."
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"I do like the clock on it, stairs, and heartrate monitor (although I have found the HR monitor to not be all that accurate - it always reads high."
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"I like the tracker for the most part - it is easy to use, the HR monitor is accurate, etc."
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"Only one problemI kept finding that the heart rate monitor was very unreliable sometimes it seemed to function well and record my heart rate for the duration of a work out with accuracy (as compared to the heart rate monitors on the treadmills) Id have a nice set of stats details to look at afterwards in order to compare workouts."
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"The heartbeat monitor is pretty accurate."
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"The people that complain about the accuracy of the heart rate monitor... that's irrelevant."
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Nature

Nature:
"The challenges speak to my competitive nature and encourage me to push myself."
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"Steps will fluctuate by the nature of the technology, but my Charge HR seems to have an error of + - 5 steps out of every 100."
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"Fitbit customer support has no good fix for this, it is an issue because of the optical nature of the HR monitor."
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"I had a Fitbit one first, loved the inconspicuous nature of that, but wanted to track sleep more easily."
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"Its a Good Product and by its very nature is supposed to be worn 24x7 and hence the product need to be sturdy."
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"I am an extremely competitive person by nature so, this is a great motivator for me to get up and walk run, be more active, and hopefully lose weight."
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"Had this now for a good few months and it's becoming second nature now."
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"I am a quanitifier by nature, so I love looking at all the detailed stats available."
_

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Packaging

Packaging:
"I'm disappointed and certainly would return it if I could but it is too late and all of the packaging is gone."
_
"Was this a mistake in the packaging or do they all come without chargers?"
_
"Its hidden inside the packaging and not labeled."
_
"However, the package was extremely hard to open with my arthritic hands AND, even with reading glasses, I had to use a magnifying glass to read the ultra-fine print of the booklet that came with it."
_
"It was a manufacturer problem since the package was closed."
_
"When I first opened the package, I was worried it might be bulky, but once it's on, it fits flush against your arm."
_
"This was when I began to understand the full story of what I now think fitbit is all about all image, but no real expertise in the productits just a pretty package."
_
"It's packaged nicely."
_
"Well I just got this item today and when I took it out of the package the face was scratched."
_
"Great start, can't return in original packaging.2."
_
"Packaging, is pretty but it took tearing the box open to get device out."
_

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Pain

Pain:
"So it pains me to write a negative review on their product, however it seems that there is an issue with their wearables that has not been addressed by the company and needs to be."
_
"I find this FitBit very uncomfortable to wear and also a pain to put on and get the strap tucked in."
_
"The fact that Fitbit sends me replacements with few questions asks tells me that this must be a consistent problem with other customers....- Charging can be a pain; Proprietary charging cable and battery lasts maybe 5 days."
_
"The only drawback is that it has to be charged by computer which is a pain."
_
"The small band that keeps excess strap down is a bit of a pain, but other than that....0 complaints."
_
"The pain and bruising was unbearable...returned :("
_
"I am not qualified to propose any reason why it would cause my arm to hurt so much, but I do know that it certainly would have prevented me from wearing the tracker, even if it was accurate, if that pain would have persisted so its something to be aware of if youre considering a fitbit."
_
"I love everything about except the new clasp it's a pain to put on and having to slide it up my arm 3 from my wrist, to get an accurate pulse reading when I run,other than that its great."
_
"If you are considering buying this please google search wrist pain with Fitbit Charge HR."
_
"Well the pain I am referring to is an arthritic type pain in my wrist that would come on within 15 minutes of me putting the watch on and would not relent until I took it off and would linger for a while afterwards."
_

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Pairing

Pairing:
"The software also hates to stay paired with my phone and there is an incredibly annoying push notification whose only purpose (other than to hog space on my notification bar) is to let me know that call notifications are enabled."
_
"Call notificaiton when paired an iPhone is suprisingly handy (fewer missed calls)."
_
"When a pairing fails, you get an hilariously uninformative error, Unknown Error, please try again."
_
"The tracker has LOTS of pairing problems."
_
"When I try to pair it back up with my Galaxy S5 (because it un-paired itself) it tells me Unable to communicate with Charge, and sometimes it says Pairing rejected by Charge."
_
"Very poor inconsistent pairing with my Samsung Galaxy phone so the call notification feature has mostly not worked."
_
"No problems after about a month of use paired with my iphone."
_
"The paired Fitbit App is excellent, it provides data in a simple presentation and graphs, or allows you to see very high levels of detail, if you wish (computer App website gives the most detail of information, as opposed to just the phone App)."
_
"I downloaded the fitbit app and it paired with the device and updated the firmware seamlessly."
_
"When I actually am honest and track my activity and food, as paired with the suggestions from the app, I have great results."
_
"Fitbit seems very accurate, have paired the hr monitor with the treadmill at the gm and is dead on!"
_

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Power

Power:
"This makes it hard to charge if your power socket is under the desk or behind your bedside table.3) Counting stairs - sometimes it does not give you credit for stairs climbed - it's very odd and we have not been able to figure out why or what we do differently when it does not give credit - not a big deal, but can get annoying sometimes.4) Caller ID feature - I purposely put this as a pro and a con - it's great that it exists, but it is inconsistent - at times it won't buzz when a call is coming in.5) No message notification - It already has caller ID - I'd love for it to also notify me of incoming messages - emails and text - Not a great big deal, but others do it."
_
"The charger was crap but even if I paid close attention to the charge connection and it said it was fully charged, it would turn off with dead power or randomly."
_
"Knowledge is power and when you are able to make decisions about how to challenge yourself, it's is very powerful! "
_
"I know folks whine and complain about stair tracking being inaccurate, but on my power walks, I change elevation over the 3-4 miles I walk, frequently."
_
"The little push button broke off when I was disconnecting the power cord."
_
"Battery life is pretty weak too and I hate the proprietary power adapter they provide."
_
"Knowledge is power and I like the information this gives me, so I think it's a great buy."
_
"Knowledge is power and when you are able to make decisions about how to challenge yourself, it's is very powerful! "
_
"Battery life is pretty weak too and I hate the proprietary power adapter they provide."
_
"Take GREAT care when removing the band from it's power cord."
_
"I'm personally not willing to power down or defeat the Bluetooth communications on all these devices to be able to pair the product."
_

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Price

Price:
"By far the worst part is the cheap screen material."
_
"There is nothing wrong with the Fitbit products they work great but the fact that they sent me a used one with a price of a brand new one was unacceptable I expected better from them, advice to those who buy expensive products online do it in person so you know what your getting."
_
"It is not...outside of that I love the devise...For the money I would suggest the Charge."
_
"Or people have suggested wear it around your ankle, which first off it's not meant to do, second Fitbit themselves on their forums says this will lead to inaccurate HR and steps, third you need to buy an adapter to do, costing even more money, and lastly I can't see this being very comfortable."
_
"I was wrong... and it cost me more money."
_
"I hardly ever write reviews for products but I am so disappointed that I thought I would help others to use their money on another product that is worth the money."
_
"Simply the best overall fitness tracker available for the price."
_
"There is nothing wrong with the Fitbit products they work great but the fact that they sent me a used one with a price of a brand new one was unacceptable I expected better from them, advice to those who buy expensive products online do it in person so you know what your getting."
_
"Great price and product."
_
"Best purchase ever - well worth the money! "
_
"With that said, for the price , its good enough for."
_

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Program

Program:
"Seems like a simple thing to program into the device and is a huge oversight."
_
"when I downloaded fitbit software on my computer, it corrupted my computer with useless programs, not happy with it and returned it"
_
"4 days later, they contact me via email to let me know that there is a known sync issue with this device with my smart phone (duh), and their solution was to try other apps for notification, or to do a master reset and lose all the setting that took me over 2 hours to set, or to be part of a beta program for people with the same problem."
_
"I got this device for a fitness program at work, but I find I use it more for myself and challenging myself than for work."
_
"Other features I love: challenging other Fitbit users, challenging myself to achieve my desired weight (they have a program built right in the app), and monitoring my quality of sleep."
_
"It didn't hook up that well with my food program, Lose it."
_
"Teamed with an absolutely wonderful food diet calorie counting computer program I have used for years, the Fitbit Charge HR a perfect addition."
_
"A great addition to my personal health program."
_
"Website is good, syncs with my phone, good graphics on the computer and the phone, and easy to maneuver around the program."
_
"FitBit would not connect to software, program installs easily but when you plug the Dongle in and try's to connect it just keeps asking to install software over and over."
_
"I recently participated in the Fitforgood program & felt like I was walking for the good of others as well."
_

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Recharge

Recharge:
"If you also like to track your sleep cycle, then there's no real good time to recharge as you are monitoring and tracking 24 hours a day."
_
"I've had it for about 6 months now and when you turn off your bluetooth and recharge, the time is out of sync and it has connection problems with the Fitbit App as well as connecting to bluetooth (at this point, it isn't recognized by bluetooth) and I've done all of the troubleshooting steps."
_
"its ok but the band is so worn it looks terrible also the charge does not hold...i must recharge every 2 days disappointed in product"
_
"Battery life is horrible - need to recharge about every 6 days."
_
"Main complaint, it should use a mini USB to recharge."
_
"Battery life is a real disappointment- only get 3-4 days then it needs a recharge."
_
"I also charge it once every 3 days, which is good enough for me, and it recharges in 1-2 hours."
_
"The Fitbit Charge HR fits securely, recharges easily and I love the continuous heart rate monitoring and the stairs-climbed count."
_
"Comfortable, charge is good for a few days and recharges in an hour or so when plugged in."
_
"With my typical use I get about 4 - 5 days of use before getting a friendly online reminder that the HR is needing a recharge."
_
"I liked it very much for the first 2 weeks, but then it wouldn't recharge."
_

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Reset

Reset:
"But sadly they are nearly radio silent to the issue other than their stock answers of how to fix the problem with reboots, resets, forget the device... Everything said but, we don't have a reliable Bluetooth on the HR, or telling us when the issue would be resolved."
_
"My biggest complaint is it has to be reset every time I pull it off the charger and every morning as it stops recording steps, sleep or anything else at midnight."
_
"I called again, and the agent was unable to assist me on the phone after few test and reset."
_
"I tried to reset the device, but failed."
_
"Pros:- Great screen providing all the info you need- Heart Rate monitor is accurate but eats battery if left on all the time- Feels great on the wrist- Syncs well with the Fitbit app and across to the MyFitnessPal app- Stairs are fairly accurate (except when on an outdoor hike, I assume because of sporadic hills as opposed to straight staircases)- Without HR function, battery lasts me about 5 daysCons:- Randomly shuts off- Time-Consuming to reset and requires a cord to do so- Pedometer is not very accurate when traveling at more than a brisk walk- HR monitor doesn't work well when sweating (Usually when you'd care what your HR is)Overall I like the product, but if you want something more durable with fewer functions, go with the Flex."
_
"As a result, the time is always wrong (it resets in the middle of the day) and you lose the number of steps tracked so far."
_
"the bracelet it's ok, does what is supposed to, but synchronizing could be a nightmare, depending of the device, sometimes unit does not sync on windows if does not sync previously in IOS, most of the time is not constantly connected to the device (iphone), the charging cable is poorly designed, does not fit properly and the device constantly disconnects, besides, there is a lot of reports of batteries dying because of not using the proper wall charger (not included) being so, you have the risk of the device being fried or dead, mine got frozen after 3 weeks of use and reported to the customer service (which is very good), after a hard reset which took around 1 hour to accomplish, is working, but again, is a very usual issue apparently, knowing these in advance I would never buy it, I will probably will return it..."
_
"It's good when it works...however, my unit frequently resets or loses connection w the iphone."
_
"Most disappointing though is the accuracy - after some experimentation & a few resets I found that riding a motorcycle or even driving with the window down is enough to throw off the distance & floor counts."
_
"I had to reset mine out of the box to get an accurate step count."
_
"The best part about the reset function is that it only restarts the Fitbit itself and NOT your data!"
_

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Response

Response:
"I Contacted FitBit and got a response basically saying I was wrong."
_
"The biggest disappointment for me is the response of FITBIT to the issue."
_
"I sent customer service an email a week or two ago with pictures of the failure of the unit and never received a response."
_
"No response to the button, not able to link via Bluetooth, just dead."
_
"I broke the band and can't get a response from the company on replacing the band."
_
"Their response was ridiculous."
_
"I then contacted Fitbit and I am pleased to report that I received an immediate response and my replacement Fitbit is on its way."
_
"I would appreciate a response FitBit!"
_
"Really impressive customer service response!"
_
"I truly appreciate dealer's quick response without delay."
_
"Had to contact Fitbit customer service... All I can say is excellent response to my problem."
_

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Sensitivity

Sensitivity:
"My only frustration is the sensitivity to steps, eg."
_
"I likely would replace with a small if I could, although this one still has 3 notches to go -The screen has yet to scratch even though it's much larger to the Charge HR -The touch sensitivity is very responsive and easy to work."
_
"I've had no problems with allergic reactions or skin sensitivity to the wristband."
_
"Step tracking: I wear mine on my non-dominant hand and set the software to read it as my dominant hand, this decreases the sensitivity and increases accuracy."
_
"If i set sensitivity to normal, this thing claims that I got good sleep (not true)."
_
"The sleep tracker (set to normal sensitivity) is really accurate."
_

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Service

Service:
"And,(5) WORST CUSTOMER SERVICE ON THE PLANET - Pray you never need customer service."
_
"I attempted to resolve accuracy problems through fitbit customer service which I found nearly impossible to locate contact info for."
_
"Fitbit also stands behind their products- when my sleep tracker was not functioning well, I called their customer service number and they are sending me a brand new one & told me to either keep this one or take to a place that recycles electronics!"
_
"I'm so disappointed not just in their product but in their customer service and warranty."
_
"I contacted customer service and they had be do some procedure that was supposed to correct the error, it didn't."
_
"I definitely am disappointed in their customer service concerning a failure of the product which appears to be a manufacturing defect."
_
"I attempted to resolve accuracy problems through fitbit customer service which I found nearly impossible to locate contact info for."
_
"Fitbit customer service ranges from good to very time consuming and tedious with the same info requested repeatedly."
_
"And insanely amazing customer service!"
_
"They have fantastic customer service."
_
"love the customer service of the company."
_

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Simple

Simple:
"Seems like a simple thing to program into the device and is a huge oversight."
_
"My real problem with this thing is that simply putting it on is not simple and is a pain in the as*."
_
"Unfortunately I will be trashing the item asthe heartrate does not track half the time, the steps do not seem to be accurate with simple pedometer I have used and the device does nottrack on the AP for fitbit that makes any sense to me....very difficult to figure out."
_
"The only thing that has always puzzled me about Fitbit is how a company could come up with something so clever and, at the same time not be able to make a simple wrist band."
_
"This is the usual problem of computer experts who know how to do something themselves, being totally incapable of writing a basic, simple but comprehensive user guide."
_
"Most complaints I hear can be fixed with simple setting issues, and as far as my heart rate goes, I've only had issues once while on a stationary bike, but it came back after a couple of minutes."
_
"It is comfortable, useful, and very simple for anyone to use."
_
"Simple design, easy to setup and constantly accurate."
_
"Easy to use, simple to sync and perfect for the OCD stat lover."
_
"I found the jawbone app beautiful, simple, intuitive, and (most important) it worked out with of the box!"
_
"Good until it died after a simple dip in water."
_

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Size

Size:
"I have extremly small wrist and wearing for any period or time is uncomfortable."
_
"I was unsure about getting small or large as I read conflicting advice on websites and of course you cant change the band like you can with the Flex."
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"The function of the Charge HR is great, but the size design of the band is terrible for a small woman's wrist."
_
"The wrong size will make this wearable miserable."
_
"Small is snug and I won't be able to wear it correctly while working out."
_
"Also the screen is pretty tiny especially considering the size of the actual band."
_
"Fitbit Charge HR Wireless Activity Wristband, Black, Small Love this Fitbit."
_
"I think skip the expensive Fitbits and get one of the small clips and invest in a Garmin or one with decent GPS tracking"
_
"-The smaller width strap was pretty sleek and I thought had a cool look to it -I have small wrists and the large fit me fine, albeit near the end of the notches -No touch screen -Challenges with friends gets really pointless after a while since there's no incentive really."
_
"My boyfriend has the black in large and it fits him perfectly and I ended up with the plum in large as well (which is all they had) I generally have small wrists (like i wear kids jewels and stuff) but if i fasten the large tight i'm fine I think the small might be pushing the smaller size so if you are unsure between the two go for the large its better to be safe and the holes adjust pretty tight."
_

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Slick

Slick:
"Some minor criticisms:I wish that it was a little more slick to charge it rather than a proprietary connector and cable, an option for a dock or wireless would be nice."
_
"Slick to look at as well."
_
"The HR readings are slick and love not having to wear the chest belt anymore."
_
"As for the product's advertised features, the heart rate monitor works well, it syncs seamlessly to a slick app, and appears to calculate steps and calories burned without flaw."
_
"It has a slick app for iOS and is easy to use and understand."
_
"It is comfy, slick, easy to use, accurate, easy to charge, easy to sync to computer and smartphone, and it looks cool."
_

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Sound

Sound:
"I know - sounds excessive, doesn't it?"
_
"I hate to sound like one of these TV advertising evangelists; but before I got my device, I was heading for a heart attack."
_
"Usually when setting sound alarms on my phone, I get really scared when they go off and it's majorly irritating."
_
"Alerts on the wrist are nice: I hate the sound of any phone's alerts, so I only use the vibrate setting."
_
"On a side note: FitBit dashboard website is horrible - sounds like it was created by a person who has no clue about fitness and how to represent the data... (Ok FitBit - go ahead and look at awesome Garmin's dashboard and do something similar!"
_
"Especially love: HR; calories actually burned; and as ridiculous as it sounds, love the award badges and the super vibe when I reach 10,000 steps."
_
"Fitbit charge HR sounds pretty awesome."
_
"This is also a great product for tracking your sleep - which sounds almost useless, but it really is very useful."
_
"The product sounding like something I might enjoy."
_
"Alerts on the wrist are nice: I hate the sound of any phone's alerts, so I only use the vibrate setting."
_
"Especially love: HR; calories actually burned; and as ridiculous as it sounds, love the award badges and the super vibe when I reach 10,000 steps."
_

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Strap

Strap:
"I decided to go with fitbit despite having read some reviews indicating it was not as accurate with heart rate monitoring as a chest strap would be (such as paired with a polar or garmin activity tracker), but I really liked the idea of not having to wear the strap and I liked the style of the fitbit much more, so I went for it."
_
"Also, if you have hairy arms like I do, be careful when putting it on - hair can get caught is the strap and be quite painful.2) Works as advertised - track steps and heart rate well Also seems to track stairs climbed fairly well - however we have noticed that it sometimes won't give credit for a staircase climbed every som often3) Software that cones with it is excellent - very easy to use and well organized - especially the iOS app.4) Nice display - easy to read and bright.5) Silent Alarm - Love this feature - gentle vibration to wakee you up in the morning without disturbing anyone else.6) Caller ID - sometimes, I don't hear my phone - this has a caller ID feature where it buzzes on your wrist when a call is coming in and lists the number or contact on the displayCons1) Battery life - doesn't last as long as I would have liked - average about two to three full days.2) Charge cable - I have a pet peeve about proprietary charge cables - Apple does it, but apple is ubiquitous, so borrowing a cable if you forgot yours during a trip is not hard - this on the other hand is a pain."
_
"I often find myself adjusting the straps or wiping my skin and the lens at the most inconvenient times to get a reading."
_
"We would like to tell you that pure pulse uses different technologies than (chest straps) therefore, it won't be as accurate as other heart rate measurement tools or device."
_
"The heart rate is never accurate (tested against a chest strap), the battery sucks, and it doesn't track activity that isn't walking."
_
"I have the utmost respect for Fitbit - they have replaced my device twice with no questions asked due to hardware malfunctions (once it was the wrist strap and the other time it was lost while walking because the device holder had a crack in it).The battery life is on the order of 3 or 4 days, which is fine for me."
_
"The pros:The heart rate monitor is quite accurate and does not require a chest strap."
_
"The HR monitor usually tracks well and is accurate; however, don't throw out your chest strap yet."
_
"-The smaller width strap was pretty sleek and I thought had a cool look to it -I have small wrists and the large fit me fine, albeit near the end of the notches -No touch screen -Challenges with friends gets really pointless after a while since there's no incentive really."
_
"But for me, being within a few bpm is just fine, especially with a wrist wearable and not some ridiculous chest strap."
_
"The strap is comfortable."
_

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Stylish

Stylish:
"On the nice to have list for this would be something a bit more slim stylish but I can't even really complain on that as it's a preference really."
_
"comfortable and stylish."
_
"When I first saw this product I thought it was perfect, small, versatile, comfortable and stylish."
_
"Pros-It is a very secure and stylish tracker-It has an alarm (which is awesome)-It has caller id (which is great for catching only the important calls during workouts)-The app is great and syncs quickly-It tracks your sleep with restlessness and how many times you waken-easy setup-the app shows when the device needs to be charged-you can track your calories eaten and water drank but that is too tedious for me-THE BEST PRO IS THAT IT MAKES YOU WANT TO WORK MORE TO ACHIEVE HIGHER GOALSCons-has to be recharged every 2-3 days-hr doesn't always show up during exercise-not water resistantI LOOOOVE THIS THING."
_
"It's stylish and as comfortable as wearing a watch."
_
"The stair counter is flawed though and not particularly accurate but it is the least of your concerns unless you have some profound love for stairs ;)The band is stylish, indiscreet, and can be worn with just about anything if you get the black model."
_

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Sync

Sync:
"As a standalone tracker it appears to be accurate, but the syncing with my phone or computer is a constant problem."
_
"If you're still unable to sync after following the step-by-step instructions, please let us know."
_
"Many days have not synced and some are not accurate."
_
"I dislike how long the sync takes but I suppose that's to be expected since the transport protocol is Bluetooth, but still, I sync the wrist band with my phone about once a week and it took a good 3-4 minutes to complete."
_
"I had a problem where it stopped syncing to my cell phone, so I called the company and they helped me fix it right away."
_
"Does not automatically sync very irritating, otherwise, Great!"
_
"As a standalone tracker it appears to be accurate, but the syncing with my phone or computer is a constant problem."
_
"Fortunately, the apps all sync, but if you want the best of everything, you will need to use at least 2 apps."
_
"I was able to sync it to my phone easily... this is THE ONLY PRO I can offer for the Fitbit."
_
"If you're still unable to sync after following the step-by-step instructions, please let us know."
_
"It syncs effortlessly with the Fitbit Charge HR."
_

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Value

Value:
"I never expected nor did I care if they weren't perfectly accurate; but they need to be consistent to have any value."
_
"Great value for the price i never take it off a great upgrade from my polar"
_
"I've heard people complain about the price, but when you compare it to the value of what you get, the price doesn't even come into it."
_
"As with any good step counter, the real value is in the motivation it provides."
_
"But for a black Friday deal this seemed like the best value."
_
"Good value...little trouble getting it set up."
_
"It also won't count your steps at the grocery store if you're pushing a cart and walking slowly, but this doesn't bother me since the fitness value of those steps is pretty low!"
_
"This is amazing value for the data it provides - I've had mine for several months now and still find it genuinely useful and motivating."
_

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Vibration

Vibration:
"It kind of works for call notifications - more often than not I'll get the vibrating notification on the Fitbit, glance at my phone and it says 'missed call' (Android).If they do text notifications I have a feeling they'll only do SMS from the phone's default app."
_
"Using features such as caller ID, vibration, and alarms quickly degrade the battery into unacceptable territory, and you'll be lucky to get a day and a half of use between charges."
_
"It is a very strong vibration which is not silent but is very effective at waking me up!"
_
"Also, if you have hairy arms like I do, be careful when putting it on - hair can get caught is the strap and be quite painful.2) Works as advertised - track steps and heart rate well Also seems to track stairs climbed fairly well - however we have noticed that it sometimes won't give credit for a staircase climbed every som often3) Software that cones with it is excellent - very easy to use and well organized - especially the iOS app.4) Nice display - easy to read and bright.5) Silent Alarm - Love this feature - gentle vibration to wakee you up in the morning without disturbing anyone else.6) Caller ID - sometimes, I don't hear my phone - this has a caller ID feature where it buzzes on your wrist when a call is coming in and lists the number or contact on the displayCons1) Battery life - doesn't last as long as I would have liked - average about two to three full days.2) Charge cable - I have a pet peeve about proprietary charge cables - Apple does it, but apple is ubiquitous, so borrowing a cable if you forgot yours during a trip is not hard - this on the other hand is a pain."
_
"It gives a nice vibration that wakes you up (as long as you aren't in a super deep sleep)."
_
"The UP24 measures your micromovements during sleep and determines when your sleep is lightest so that you can awaken less groggy (plus, the alarm is a much heartier vibration that is more likely to wake me up).In any case, I'm happy with my Fitbit for now (I've had it since June), but if Jawbone was able to figure out their HR features a bit better (after reading some studies, i realized that the bio-impedence while super awesome in theory and in its potential applications is actually super unreliable in practice and probably wouldn't work out) I would probably go back for their sleep and alarm features."
_
"I love that it wakes up me up with the vibrating alarm."
_
"I honestly don't get many calls on my cell, and the first couple the vibrating notification on the Charge HR was great."
_

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Video

Video:
"Got me walking, keeps me walking - its like a video game with the challenge to get the steps for the day - really like having the accountability and ability to track sleep."
_
"I've googled the problems I'm having and found a youtube video of an alternate way of wearing the Fitbit during exercise to get more accurate heart rate readings."
_
"Reasons I wanted it:1) I'm a 32 year old mom of 4 kids, not in the greatest shape, so I figured this would be a way I could motivate myself to get active.2) I thought the HR monitor would help me gauge how many calories I burn during a typical 30 minute workout video.3) I'm also participating in a 10,000 step challenge at work so I liked that I could tap a button and seeing how many steps I had without having to sync to my phone first4) I like the Fitbit App - It's nice to see how many steps friends have and challenge myself to beat them."
_
"I'll attempt to upload a video here showing the RF output with All-Day Sync turned off and with it turned on (serious spike in RFs when it's on ... and thus the battery drain)."
_
"I really love the way it automatically tracks sleep- if it occasionally makes a mistake and thinks you are asleep while you are watching a movie or something you can edit it."
_
"I really love my fitbit charge HR I did a quick video review of the fitbit and online services that it contains."
_
"I saw the Fitbit Charge HR commercial in the Movie Theater one day and thought it was very creative!"
_
"There are several apps that are compatible, from video game type apps to food and health apps."
_
"I spent $39.00 for a spark tracker that is very accurate and has a free dashboard, recipes, exercise videos, etc..."
_
"SleepThe auto sleep function is great but it sometimes can misinterpret sleeping, from watching TV or a movie."
_

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Window

Window:
"The only reason for the four star rating is that it seems impossible to replace the band if damaged (unlike the charge) and I'm not sure how well the plastic display window will wear."
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"), but I really like having the HR 24 7 (it is interesting in monitoring stressful situations and having a general idea for exercise HIIT).The Fitbit alarm is pretty annoying and hardly wakes me up (and why isn't it able to give a window to find the optimal wake time?"
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"Unfortunately I was in the middle of moving and the window to return it ended before I managed to research it."
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"Missed the return window by about a month and a half :( Loved it until now."
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"I am incredibly frustrated because this happened after the 30 day return window."
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"I have contacted them twice and they have failed to respond in the promised time window."
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"The placement of the window is awkward at best."
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"Well , return window ran out 7 9 15 and on 7 15 15 it stopped working."
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"My advice is to test it thoroughly during the 30 day window for returning it to Amazon."
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"We are now past the three month window with the Fitbit units and all systems are operating perfectly."
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"Apparently the return window for my device had expired but the nice customer service rep helped me out."
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Windows

Windows:
"not as easy to set up on windows pc as you would think."
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"I have a HP laptop with windows 7 and after a few months the software would give an error while syncing."
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"If you have a Blackberry, or your Windows is version 7, you will not be able to sync tracker data with those (Android, however, works okay - a couple of small glitches where it's shown the same exercise twice, but otherwise it's been fine)."
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"Fitbit itself is great, interface with my windows phone is not good."
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"Some problems synching to my Windows phone but that's really the app and not the device."
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"The mobile not so much (I use a Windows phone, so we don't expect good applications performance on much)."
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"Might be good but, YOU CANNOT SET IT UP unless you have windows 8 or above on desktop, and or Bluetooth 4 on your portable device."
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"Works great with a windows phone, unlike the Garmin viosmart."
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"Great app, also for WP8 and Windows 10! "
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"works well with Windows phone and easy to read output."
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"I love it, don't have to worry about misplacing it, or losing it, works great with my HTC ONE M8 and my Windows 10 updated laptop"
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iPad

iPad:
"I did have a problem getting it to connect to my iPad and iPhone but with help from a friend got it up and running."
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"Heart rate measurement is a bit unreliable and while it syncs great to mu iPad the sync to Samsung S5 Android is not so good."
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"Feel free to read much more detail at the Fitbit Community website in the Charge HR subforum.2)The tablet app is simply the iPhone app that also happens to run on the iPad...it is not a native iPad app which means it doesn't take advantage of the iPad's screen real estate which is about 4x larger than the iPhone."
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"It measures great but sometimes there is problems syncing with my IPad Air."
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"Also, the app (on Samsung Galaxy S5, PC, or iPad---the iPad app is particularly annoying) doesn't seem to allow any way to dig down into the data to get a better view."
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"Also, easy to sync to my iPad as well."
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"I love being able to get all of my stats on my iPad and especially like knowing what my heart rate is at all times."
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"Set up was easy and syncing to my iPad was a breeze."
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"Great tool and works very well in synching with my iPad."
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"Set up was easy and it syncs to her iPhone and Ipad perfectly."
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iPhone

iPhone:
"However for the last month and a half I have had ongoing problems with syncing it to my iPhone."
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"However, the update just doesn't work rendering the Fitbit incompatible with the iPhone."
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"For the past month, I haven't been able to sync through the computer or iPhone app, which basically means that I have a very expensive pedometer on my wrist."
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"I doubt charge HR has some synchronization problem with iPhone 6 plus."
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"I've had constant problems syncing with both the iPhone app and with the FitBit Connect for Mac using the wireless dongle."
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"It does nothing my iPhone 6 really can't do with the purchase of a good app!"
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"Works well with my iphone."
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"It syncs seamlessly with my iPhone and talks to MyFitnessPal as well as iPhone Health and the FitBit app, of course."
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"Sinks well with the IPhone."
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"Seems very accurate as compared to the iPhone fitness app and the jawbone."
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