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StarTech.com USB 3.0 SATA Hard Drive Docking Station with Fast Charge USB Hub and UASP for SATA 6Gbps - 2.5-3.5... by Review Summary ,  Oct 7, 2015

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StarTech.com USB 3.0 SATA Hard Drive Docking Station with Fast Charge USB Hub and UASP for SATA 6Gbps - 2.5/3.5...
Report Date: 10/10/2015
Based on 428 customer reviews
Overall satisfaction: 4.1
Returned or considering to return: 6.5%

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Frequently Mentioned by Customers:


Individual Feature Rating
Quality5.0   above average
Speed4.3   below average
Cable4.2   above average
Price4.2   below average
Dock3.8   average
Transfer3.8   below average
Port3.2   below average
Windows3.1   below average
Power3.0   average
Connection2.9   below average
Read2.7   below average
Case2.4   mediocre


Quotes from the Reviews - What People Say about:

Cable

Cable:
"the AC adapter cable is not too long which I consider that a downside."
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"I take pride in my workspace, and having tons of extra cables strung up makes a space look horrible."
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"Someone could have easily substituted another USB cable to test it and returned it."
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"A USB 3 cable came with mine making it easy to hook up."
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"It's not one of those boxes that has the plugs built in, this one has an nice cord attached so it doesn't take up more than one outlet in a power strip."
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"The package includes the USB 3 cable, which is nice."
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"It is easily 3 times as thick as my old cable (which is a glorified sata cable)."
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Case

Case:
"I like the design of the unit and hope to achieve satisfaction from merchant soon, but beware -- this is not sold by Amazon as promised, and in my case, the fan does not work."
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"This premature fan-death issue would not be quite so bad if it was possible to easily swap out the dead fan with a replacement case fan."
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"Started searching Google for answers and ran across a firmware update on the product page on StarTech's site, downloaded it and ran the file after carefully shutting off 3 of my four docked drives in an attempt to protect them in case something failed or went wrong."
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"in any case, the unit failed about 10 months after my ownership began."
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"At first it seemed to work well, but after a few weeks I grew very frustrated with repeated cases of read write errors, disconnects, and corruption of data."
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"I keep hard drive backups in my desk drawer in case I have a failure and I'm moving them offsite for better security."
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"This premature fan-death issue would not be quite so bad if it was possible to easily swap out the dead fan with a replacement case fan."
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"I am so very satisfied with the external cases that I bought the docking station based on the brand, even though there are other much cheaper brands.)"
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"At first it seemed to work well, but after a few weeks I grew very frustrated with repeated cases of read write errors, disconnects, and corruption of data."
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"When that happens, however, I'll place it in a storage case and put it on a shelf for easy access in the future."
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"Finally I said good bye to those boring cases."
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Connection

Connection:
"pdfSymptoms The PC is unable to recognize or connect to the attached harddrives."
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"The USB connection is very flaky with Windows 7 and USB 3.0 and your drives will drop out a lot even with the latest drivers and the firmware update."
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"This solves that vexing problem of how to find more space (and connections) for installing internal drives in an already full computer."
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"There was nothing wrong with it per-say, but it just didn't connect to my xbox360.I was unlucky enough to get the slim 4GB Xbox360 following with realizing games coming out (I'm looking at YOU Battlefield 3) just take up SO much hard drive space and I only fashioned myself a cheap 20GB harddrive for my Xbox because i had a laptop drive laying around that i could just format for it."
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"It turned out I had another Sata device on my system, by blu-ray burner that was somehow causing this device to fail when plugged in via the eSata connection."
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"Several other docking stations that I used that had USB 3 were faulty dropping connections in the middle of writing files."
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"The whole reason for a dock like this for me is , to be able to have all my media drives connected to my laptop at once for my home theater pc."
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"I was even able to open it up and connect it to a DVD-R drive that I had when I needed to make an emergency installation disk at 2AM."
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"So far so good, like the ability to have dual drives connected at once."
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"Easy to avoid though by not moving it while connected."
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"Lighted colors on the switch makes it easy to know they are connected and ready to go (along with the beep from the computer)."
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Dock

Dock:
"I'd been running this dock some time before discovering it had developed an annoying issue."
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"Started searching Google for answers and ran across a firmware update on the product page on StarTech's site, downloaded it and ran the file after carefully shutting off 3 of my four docked drives in an attempt to protect them in case something failed or went wrong."
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"I can't really blame Startech for this, except that the description plainly states 4 TB drives ARE able to be utilized in this dock, but fail to mention that EXTERNAL USB Hard Drives Will Fail To Load And May Cause Irreversible Damage AND Loss Of Personal Data If Used."
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"Where the SATA connections connect, the area on the hard drive did not mesh exactly with the docking station causing some damage."
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"I have two of these docks, drives don't seat well in either dock, to wobbly, even thick drives (WD Green 3TB).I have a Thermaltake blacX that holds the drives very firmly."
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"Overall, I think this is the best design for an external dock I have seen so far, but I am not sure why the fan directs flow over the bottom (plastic) surface of the drive rather than the top (metallic, heat sink) side of the drive."
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"Good product as a docking station for external HDD"
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"Great dock."
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"For anyone else with this issue, I recommend trying the update, it's a nice dock otherwise and worth fixing."
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"I run out of USB ports easily and with this massive docking sitting on my desk, would have been convenient if it had a couple of USB ports for me to use."
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Port

Port:
"First, the eSATA port is not able to control two disk, unless your computer has a eSATA replicator card."
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"Then I also realized it doesn't have Ethernet port, which I overlooked during the purchase phase (that was my mistake)."
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"The USB 3 port is just as speedy as the sata so you wont be disappointed with the usb3 speeds."
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"It always said this item will work faster if you plug it into a USB3 port and I had constant disconnects(Same problem with my first one)."
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"With the Vantec hdd dock, I thought something was wrong with one of my laptops USB3 ports which it was the only computer I had used it with."
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"Trouble Shooting StarTechThere are problems with some large drives and the USB port."
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"I've used it on an esata port and a USB 3 port with no problems."
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"I run out of USB ports easily and with this massive docking sitting on my desk, would have been convenient if it had a couple of USB ports for me to use."
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"If you don't yet have USB 3.0 ss ports it will work on USB 2.0 just as well, only slower transfer speeds."
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"USB 3.0 port on the front is very convenient and reliable"
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Power

Power:
"I am disappointed that the power adapter noise is so loud, but it really is a deal breaker for me."
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"Problems with the bay:Based on the behavior the problem appears to be something in their power line."
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"When I connect it to my desktop via internal SATA and power, it is unable to be read."
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"Waiting to power up again slows things down and is quite annoying."
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"The weird, weird, power on light."
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"If I was forced, with a gun to my head, to complain about something it would be the power button on the top is hard to to push and turn the dock off before ejecting the drive I have had to push it 2 or 3 times because either I didn't push hard enough or it didn't click and turn off the dock."
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"I contacted Star Tech technical support via chat on their website to clarify the above information on power management, and it was a very pleasant experience."
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"It comes with a nice 12V 3000mA (3A) power supply."
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"The separate power switch indicator lights is very nice so I can turn on either the front or the back hard drive."
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"The power switch is also the busy light, which is cute."
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"Easy operation, drives inserted without a problem, power switch to control power,"
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Price

Price:
"This dock worked fine for about a year, and then the cheap switches started failing."
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"Not cheap, but the best and quickest of all of the USB 3 docks we have used."
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"I've previously tried 4 bay enclosures but they are not convenient for a few reasons --1) you typically need to use screws and assemble the case making swapping a bit more difficult and time consuming.2) heat management is not very good and the boxes become ovens, especially if the cheap fans die."
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"When something sounds almost too perfect for its price point from the start beware."
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"as those are cheap and easily available and look about the same size."
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"I did need to place a thick spongy mouse pad underneath it to keep things quiet on my desk however, an easy inexpensive fix, and after all it is spinning 4 drives and a couple of fans, so is to be expected I'd think."
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"Great product at a reasonable price."
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"Great price and great product."
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"Awesome is all I can say, good price and good quality and fast shipping."
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Quality

Quality:
"EXCELLENT AND VERY GOOD QUALITY"
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"I purchased one right here on Amazon and the quality was great."
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"Awesome is all I can say, good price and good quality and fast shipping."
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"Build quality is good."
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"Many of these gizmos have pretty mixed reviews, Im quite satisfied with this, the build quality is decient, and it works without being a timesuck, thats a win in my book."
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Read

Read:
"At first it seemed to work well, but after a few weeks I grew very frustrated with repeated cases of read write errors, disconnects, and corruption of data."
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"When I connect it to my desktop via internal SATA and power, it is unable to be read."
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"I have read a lot of users complain about issues with USB 3.0 devices."
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"I read review that some users were having problem."
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"I did read some negative reviews (drives not being recognized) prior to my purchase but realized that perhaps the drive needs to be formatted before use."
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"I have read a lot of reviews where USB3 items were dead on arrival and I would bet that some if not most of these items had bad cables."
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"When I use it in the dock, it is able to be read, though slowly."
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"So far it's read every drive I've put in it, SSD as well 3TB drives."
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"- Transferring from my OS disk in my laptop to this enclosure can easily achieve 100+MB sec read and write."
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"It did not even see my 3TB Seagates, so that neither my Mac OS X or Windows 7 machines were able to read them."
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"I was able to read the drive data (backed up from desktop with syncback) on my laptop."
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Speed

Speed:
"Even with downloaded software I was not able to perform a good disk drive clone."
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"I went to test the speed, and it was horrible."
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"Quick switch drives; adjustable cooling fans barely audible at fast speed so who is complaining?"
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"Unfortunately, the fan speed control on the replacement had dead spots on the pot."
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"The USB 3 port is just as speedy as the sata so you wont be disappointed with the usb3 speeds."
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"I have not experienced any problems and like the fact that you can control the fan speed sound."
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"Fast (eSATA and or USB3), reliable, 2 bays."
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"Fast shipping Great service."
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"Item came as expected, works perfectly, a slow first response on wake up, but works perfectly."
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"One that was fast and easy to use."
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Transfer

Transfer:
"downside is, it looks like only one drive can transfer data at a time."
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"If you have data transfer of any type (time machine, etc) it will fail and data will be corrupted."
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"I had a problem during large transfers of the drive's in the docking bay disconnecting randomly, until I updated my USB 3.0 drivers."
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"NOTE: There IS NOT a USB transfer problem in Windows 7 nor Windows 8 Release Preview during large transfers."
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"If you don't yet have USB 3.0 ss ports it will work on USB 2.0 just as well, only slower transfer speeds."
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"Excellent speed transfer."
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"I bought this because I have a lots of hard drives around, and when I need it to check one I had to dismount an external enclosure to change hdd, now with a single step I can check all the hard drives I want in no time, with it e-sata and usb 3.0 the transfers rate are great..."
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"I wanted to enjoy the better transfer rates than I had with Esata."
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"Transfer between systems easily."
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Windows

Windows:
"Also have one for a 6TB Seagate drive on a Windows 7 system, so large drives are no problem."
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"The problem with this unit is Windows sees it as one device instead of four."
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"The USB connection is very flaky with Windows 7 and USB 3.0 and your drives will drop out a lot even with the latest drivers and the firmware update."
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"I turned out to be a software problem between StarTech and Windows."
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"The drive tends to disconnect on Windows 8 on occasion as the drivers are not compatible...yet."
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"After about 20 successive attempts to turn it off and back on, one of the drives appeared just long enough for me to attempt to access it in Windows Explorer (Win 8)."
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"Using with a windows 8.1 computer it had satisfactory 2 disk drive operation, not so with windows vista"
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"I have several dual bay StarTech both at home and work and they've worked great for both Linux and Windows machines for years without issue."
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"Under Windows 7, I'd rate this at an Excellent 5 stars out of 5.But, under Windows 8, even when booted into Safe Mode, this very same connection is only recognized as USB 2.0 (with about a 36 MB sec transfer rate)."
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