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BLU Vivo Air Smartphone - Unlocked - White Gold by Review Summary ,  Sep 20, 2015

You are considering to buy this product but can not go over hundreds and thousands of reviews? This is just because there are too many of them. Would you like to have review summary with all positives and negatives presented on a single page? Here you are! We have developed a unique algorithm summarizing thousands of user reviews and presenting you with a product report. We hope this report will be useful in your decision. Enjoy!

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BLU Vivo Air Smartphone - Unlocked - White Gold
Report Date: 01/03/2016
Based on 1065 customer reviews
Overall satisfaction: 3.9
Returned or considering to return: 5.4%

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Frequently Mentioned by Customers:


Individual Feature Rating
Fit4.8   average
Budget4.7   average
Design4.7   above average
Color4.6   average
Light4.5   average
Price4.5   average
Value4.4   average
Performance4.3   average
Size4.3   average
Android4.2   average
Speed3.9   below average
Quality3.8   below average
Sound3.7   below average
Video3.7   below average
iPhone3.7   average
Camera3.6   below average
Charging3.6   average
Amazon3.4   average
Screen3.4   below average
Bluetooth3.3   average
Setting3.3   average
Ram3.1   average
Battery3.0   average
Connection2.9   average
Memory2.7   average
Service2.6   average
Wi-Fi2.5   average
Crack2.4   average
Speaker2.1   average
Internet1.7   average


Quotes from the Reviews - What People Say about:

Amazon

Amazon:
"Thank you amazon for selling such a horrible product."
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"Bought this item through amazon wearhouse, came with missing parts and no sim card slot."
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"The phone is great; However I am extremely disappointed that Amazon neglected to inform the buyer that it is just a bick phone."
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"This is the first time I'm not happy with a purchase from Amazon."
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"You Tube, Netflix, Chromecast and Flixter work great but, unfortunately, there is no Amazon Video app like there is for Apple products."
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"Amazon it's the best!"
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"This is the best cellphone that I bought in Amazon in my life."
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"You can find all the accessories for it on Amazon too for a great price."
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"Packaging: As always I buy a lot from amazon and they meet my expectations every single time, The packaging and shipping from amazon and blu were nice, I received this phone on Sunday by my postal office mail because I did the free shipping option and I was surprised that my postal office would deliver this on Sunday because the USPS usually doesn't mail things on Sunday, so I did some researched and found out that Amazon and USPS has this deal in some states to ship on Sundays so if you're worried about the free shipping option and not getting it on sunday because it's at your USPS office you may actually get it."
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"The phone is great; However I am extremely disappointed that Amazon neglected to inform the buyer that it is just a bick phone."
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Android

Android:
"Camera:Okayish at best, rear camera has an annoying wait so you must hold the camera still for 1-2 seconds after pressing button(not sure if android problem or camerca).Shape:Thin, obviously very thin, awesomely thin."
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"Well its no iPhone, but considering it's an android (which I hate) its actually performs very well."
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"The main problem I have is the 4.4.2 Android on this phone is plagued with the bluetooth connection dropping (none of the available changes you can make in the settings or online worked -> I spent 2-3 days trying fixes with no luck)."
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"The downsides of this phone are minimal but important - with 1GB of RAM, Android doesn't hum along nearly as seamlessly without the extra gig."
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"It may actually be the worst launcher for android in existence."
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"One of the great strengths of Android can also be a weakness in that it is easily customized."
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"Features all around are good and the BLU Android flavor is clean enough, no bloatware and KitKat allowed at the time to install the latest versions of what I needed."
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"The cover and screen protector that comes with this phone is a great addition and this phone has worked as good as any Android device I've owned."
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"I found the transition from i-phone to android very easy."
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"The device runs Android 4.4 KitKat, and after dealing with 4.1.2 Jelly Bean, it was a nice change."
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"I just downloaded the GoogleNow launcher and that gave me a more familiar feel that makes the phone so much more enjoyable to use, if you are an Android user."
_

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Battery

Battery:
"This phone has HW & SW problem:Battery warms up - Battery shows significant charge > 40% but suddenly empties out to <10% and asks for power connection - Signal bars show 2-bars but call text does not go through - Wifi sometimes does not automatically connect switch to better signal, need to connect manually to wifi - WLAN turns off automatically - Call or alarm screen automatically disappears if not touched answered immediately, cannot answer or stop alarm afterward."
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"Downside is battery life is not great, guess that's the price you pay for its thin style! "
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"Its sleek, the battery life is amazing, and I've yet to have a problem with it at all!"
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"this phone has a good camera when in good light but im sick of blu phones, ive had the blu studio 6.0 hd and the blu life pro twice and now this... the screen is terrible outside and the battery life is terrible and the phone bends in ur pocket... and i have not been able to access the internet on my network... don't buy"
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"The battery life not good at all"
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"The camera is also very nice for a budget phone, the battery life is alright."
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"very good product but battery life is so - so"
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"The phone is super light, which I love, and the battery is probably slightly less than average."
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"Love this phone camera is amazing almost like an iPhone battery life is good phone is amazing"
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"- It's quick and has good battery life (easy to get a whole day of use out of it)- Works well with T-Mobile."
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Bluetooth

Bluetooth:
"Another problem is the Bluetooth module."
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"I not would recommend as bluetooth handsfree or working with any device is 100% broken and blu refuses to work even remotely on the issue."
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"Keep in mind that our devices utilize standard Bluetooth Profiles, and some manufacturers require more extensive or specific Bluetooth profiles that may not be compatible with your device."
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"The main problem I have is the 4.4.2 Android on this phone is plagued with the bluetooth connection dropping (none of the available changes you can make in the settings or online worked -> I spent 2-3 days trying fixes with no luck)."
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"Also I have notice a little problem when using my Bluetooth speakers, the sound was a little bit distorted, but other than that the phone is great."
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"Works great as an I pod, to listen to music online through the wi-fi and bluetooth .Has a great sound and look!"
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"Since all 3 vehicles are from different manufacturers, I can't blame this problem on vehicle's Bluetooth modules."
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"The WiFi, GPS, and Bluetooth work great."
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"The battery goes pretty quick if you have all the features running (GPS, Bluetooth, WiFi, 100% screen back light, etc.)"
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"Please refer to the Manufacturer of the Bluetooth product for assistance with compatibility inquiries."
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Budget

Budget:
"Sound quality is mediocre as is to be expected with a budget smart phone."
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"I gave three stars because the phone is a good phone for the budget and functionality, by today's standards and competition."
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"The camera is also very nice for a budget phone, the battery life is alright."
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"Great product for smartphone buyers on a budget."
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"Pros: The Vivo Air is perfect if you are on a budget and want a sleek, solid phone and don't care about the status of being an Apple consumer."
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"I ordered the Blu Vivo Air as the affordable replacement phone that I had hoped for, and even after doing extensive research I knew exactly what I was getting into: a chinese made budget phone that looked as good as today's best."
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Camera

Camera:
"Amazingly slim, very pleasant to touch it, i wish it would have 2 gb ram, but so far 1 gb was perfectly enough even to play same graphic games... the only drawback is the camera, it is very hard to fit a good lens in 5mm space... still, the pictures are good, but not perfect."
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"Great phone for this price, the battery it's Ok, and the performance with apps and games is very good, but... the camera isn't good, is 8 mp but the quality is poor , you can look noise in the picture very simpli, i suposed the lense is bad."
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"i got this phone about 3 months ago and it was OK i wish it had more ram the display is good but the camera is totally weak it take about 10 seconds to focus and it lets way to much light in any way yesterday the phone display just stopped working the operating system works because i can fell the buzzes of the password over all this is a good short term phone but dont get it for a perminate phone"
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"The Camera is not as good as I thought, but everything works great."
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"Con's : Camera is horrible but works well IN THE RIGHT LIGHTING."
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"the camera and sending pics on this phone is horrible, it's grainy and choppy, and makes it look like distorted dots."
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"The camera is also very nice for a budget phone, the battery life is alright."
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"its a good phone but my camera wont work anymore"
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"About the phone I can confirm that everything they say that comes in the box was really there...the earplugs sound way much better that I thought indeed...The main camera is kinda good, the HD video recordings are pretty decent."
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"Great camera, durable"
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"i got this phone about 3 months ago and it was OK i wish it had more ram the display is good but the camera is totally weak it take about 10 seconds to focus and it lets way to much light in any way yesterday the phone display just stopped working the operating system works because i can fell the buzzes of the password over all this is a good short term phone but dont get it for a perminate phone"
_

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Charging

Charging:
"Don't waste your money because the charger ports fail in as quick as a month."
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"This a technical problem, once you disconnect the charger the back button will back to normal.3."
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"If it lasts two years before it dies or the battery won't take a good charge, I'll be happy and money ahead."
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"I just received my Blu yesterday and so far i am having a great time using it after having the Samsung Note N7000 since Feb. 2012 where the charging dock and home button broke about 2 years ago, so i had to order replacement batteries to use instead since then."
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"it was working good on the first day , but the next day I was having problem charging the phone ."
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"Charger was damaged and had issues with WiFi be sure to read all reviews and have other options for a phone just in case."
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"however two days of not charging and it being dead."
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"charger falls out easily for some reason"
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"Battery: Too soon for me to comment on that just now, but I managed to charge it from 65% to 100% pretty quickly, so I think we're good for charging time."
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"I have had a LG Optimus L9 for a long time now, since 2013 I believe, and although that was once a seemingly great phone, it reached its end and refused to charge in addition to having no more internal space, hence why I wanted to switch to a new phone."
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Color

Color:
"Another small complaint I have is that the Gold color is on the light side."
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"Colors are pretty vibrant givin the fact that its an amoled, but colors don't really pop like I hoped they would."
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"Well first I want to say that this phone is pretty good, the colors it gives off are way better than any phone in my opinion, for example the colors purple, green, red, and so on don't look faded comparing to other phones."
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"cell excellent, very nice golden color, all very useful features, delighted with the purchase and the seller"
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"It takes good decent pictures with good color."
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Connection

Connection:
"The 4G connection (not LTE) was good enough for the little I used it outside of the office or home where I have super fast ISP connectivity."
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"But I maybe two weeks after I got it the internet wouldn't work... not even when it was connected to WiFi a little disappointed! "
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"Does anyone else have a problem with their internet connection?"
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"The phone has a blue-tooth connectivity issue with my car's blue-tooth, which is very annoying, not to mention that it can be called a major safety issue."
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"The main problem I have is the 4.4.2 Android on this phone is plagued with the bluetooth connection dropping (none of the available changes you can make in the settings or online worked -> I spent 2-3 days trying fixes with no luck)."
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"As mentioned by other users, there seems to be a glitch with wifi connectivity and I did encounter a hesitancy for the phone to switch over from data to home wifi at times."
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"I'm using T-Mobile and it's working great so far, no problems with connection."
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"This is a good phone, it dials quickly and gets you connected within seconds to the person you're calling."
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"Delivered on time..love the phone so far no problems with connecting with metro...n the phone works fast n everything working great so far...."
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"), its water resistant, the build quality is outstanding, SUPER thin, comes with a case and screen protector, super smooth web browsing and streaming if you have a good connection."
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"And finally the problem that caused me to finally throw in the towel and return it: this phone has great difficulty maintaining an internet connection, either wifi or cell data."
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Crack

Crack:
"It can even take a fall like a champ.. no cracks, chips or malfunctions."
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"Very smart, but the screen got cracked and went blank, not too nice at allblu should try and improve."
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"My son dropped it and the front and back screens cracked terribly."
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"Cracked screen is pretty popular as complained by BLU Vivo Air customers."
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"I carefully inspected it and found out that the screen is cracked and the crack is very hard to see."
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"it was great but one bump with the phone, and it cracked... : "
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"My kid enjoyed it only for a week and it cracked."
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"This is the first time I've ever cracked a screen, despite it being a superior material."
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"We all know that never would find a perfect phone.........ones I drop this phone and didn't cracked is very solid aluminium it still works great....we all know how we treat our thingsfor example if you broke your arm what are you going to say...my arm sucks.............YES I RECOMMENDED BLU VIVO AIR "
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"This is a great phone, except for that it will bend and crack due to it's thinness."
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Design

Design:
"The glass-back could be viewed as dated to some, but I personally think it's a classy design choice and a nice reprieve from all the brushed metal imitation brushed metal backs that you see out there."
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"I love it's slim design....battery isn't so good tho"
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"About this monolithic design: looks cool, but the drawback is not ever being able to replace the battery and lack of SD card support, which are two of the biggest weaknesses I associate with Apple phones."
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"simply outstanding design but blu needs to concentrate on qulity as mine didn't detected sim :-("
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"Everything was perfect with this phone, weight, design, autonomy, cmara..."
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"The design is amazing and everything works great!"
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"Slim design, well constructed, and fast processing.. You can not go wrong with any BLU phone but this one is so far my favorite."
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"nice handset....sleek design"
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Display

Display:
"The worst: the display blanked off after 5 months."
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"i got this phone about 3 months ago and it was OK i wish it had more ram the display is good but the camera is totally weak it take about 10 seconds to focus and it lets way to much light in any way yesterday the phone display just stopped working the operating system works because i can fell the buzzes of the password over all this is a good short term phone but dont get it for a perminate phone"
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"Although it is a first world problem ONLY 720p display I have found it to be very sharp and didn't notice much of a difference coming from an HTC One m7."
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"The screen is mediocre, but has the super saturated WOW that AmoLED displays are known for."
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"It is more powerful, has a nicer screen (unless you're one of the weird few who prefers an IPS display to a Super Amoled), and has a better camera."
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"The digital display on the desktop of the time is weird."
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"Picture smokers trying to light up a cigarette inside their jacket to avoid the wind: yes the same thing to be able to view the display if you're out in the sun."
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"display brightness is lackingIt's a good phone and simple, I'd give it another star if it was cheaper (less than $150)."
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"The software on it is awful as well - a lot of the programs and displays are not even written in proper English... it's pretty clear this thing was manufactured and programmed in another country."
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"i got this phone about 3 months ago and it was OK i wish it had more ram the display is good but the camera is totally weak it take about 10 seconds to focus and it lets way to much light in any way yesterday the phone display just stopped working the operating system works because i can fell the buzzes of the password over all this is a good short term phone but dont get it for a perminate phone"
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"It does have a larger and nicer display."
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Fit

Fit:
"Amazingly slim, very pleasant to touch it, i wish it would have 2 gb ram, but so far 1 gb was perfectly enough even to play same graphic games... the only drawback is the camera, it is very hard to fit a good lens in 5mm space... still, the pictures are good, but not perfect."
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"A US-Based maker making an Official announcement and several wee-respected outlets relaying the information was good enough for me to trust this company and buy their device, since I really liked it and it fit my three deal breakers."
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"Come to find out the Vivo Air fit my wishes real well and I loved the look."
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"This phone fits my everyday lifestyle, so I'm very happy with my purchase."
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"Fits nicely in my jean pocket, and I don't feel like it's going to fall out, since it's so light."
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"Sexy looking, thin, light, nice screen, nice size, works every way, and fits my needs."
_

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Image

Image:
"the camera and sending pics on this phone is horrible, it's grainy and choppy, and makes it look like distorted dots."
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"It takes ok pics, not the best, but for $200 this is a great phone."
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"I actually found the pictures with this were better than my Galaxy S4, although the Galaxy S4 has a higher resolution, I think it takes too long to snap the photo or the autofocus is not as good, and I wind up with blurrier images, this phone had a quick shutter with great auto tools."
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"The rear cam however is plagued by inconsistent photo quality and slow shutter speed which makes it the most disappointing aspect of this phone."
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"My only complaint is the fact that lighting needs to be near perfect in order to produce a good photo ."
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"the device struggles to capture clear images in low light conditions."
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"If you are in a well-lit area and have steady hands, the image quality is still pretty average at best."
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"But when you get a decent photo, it looks good."
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"Photo resolution is amazing."
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Internet

Internet:
"this phone has a good camera when in good light but im sick of blu phones, ive had the blu studio 6.0 hd and the blu life pro twice and now this... the screen is terrible outside and the battery life is terrible and the phone bends in ur pocket... and i have not been able to access the internet on my network... don't buy"
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"Does anyone else have a problem with their internet connection?"
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"The phone look fine the only problemI found is connecting to internet I Can't get wifi and I can't get my carrier internet too terrible phone .- a phone with out Internet is worthless"
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"Browsing internet is slow,voice quality is also not good."
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"It takes practice to do this.#2 Terribly slow internet."
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"And finally the problem that caused me to finally throw in the towel and return it: this phone has great difficulty maintaining an internet connection, either wifi or cell data."
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"Internet access is easy, the print is easy to read, and the screen is a good size and easy to see."
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"I'm a over the road trucker and I was unsure of it's cell and data reception, but it excelled above the S3.I found that one can be in a conversation and still able to access the Internet at the same time."
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"That charge lasted 7 full days of intermittent use (photo taking, adjusting settings, updating, synchronizing, internet browsing and messaging).- user friendly."
_

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Light

Light:
"THE BAD:Beyond the gorgeous looks, the great light factor and the good (not perfect) responsiveness of the phone."
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"Unfortunately, the light weight and thin size of the phone sometimes makes it tough to take a non-blurry picture."
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"Another small complaint I have is that the Gold color is on the light side."
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"It's very fast with its octa core; the only drawback is the only one GB RAMIt's very light and maneuverable."
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"Usually, when it is this thin and light, the toughness of it is often compromised."
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"The camera doesn't work well in low light situations."
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"Love my phone this is an upgrade from my vivo 4.3 it's really nice it's so light very slim and processes real fast"
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"The phone is super light, which I love, and the battery is probably slightly less than average."
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"Its a great looking phone very light and thin."
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"Very nice and light but the sound quality is very poor and the speaker is in the back"
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"It's also VERY light, which is very nice because it doesn't feel like I'm carrying around a huge brick in my pocket."
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Memory

Memory:
"no good quality pictures, you cannot add more memory!"
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"16 GB non expandable memory in the device is weak, considering half of it is taken up from the system software....so realistically, you have only 8 gigs of storage space, and you cannot expand that."
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"The other problem with the phone is it only comes with 16GB of memory and 1GB of ram, both not expandable, though I don't find anything wrong with only having 16GB of memory if you use google drive or a similar cloud storage system."
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"First of all, I was never able to store more than 5 apps on it before it would give me the memory full alert."
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"My only complaint is the 1G of Ram and the non-expandable memory (I cant get down with that).BLU, you guys have made a fantastic device !"
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"Have had it for about four months, it worked pretty well overall, start up was fast, plenty of memory space (I screenshot lots of pictures and messages and I have lots of apps on there) and had yet to run out of space."
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"Am I happy that there is no memory expansion?"
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"I had to constantly clear memory or the phone would run slow."
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"The memory space is holding up good."
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"Love it just wish it would take a memory card"
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Perform

Perform:
"Well its no iPhone, but considering it's an android (which I hate) its actually performs very well."
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"Really surprised on how fast it got here and the phone performs really well I would definitely recommend it to someone who needs a cheap good phone :)"
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"The front-facing camera is solid (a 5MP), the rear camera is a very average 8MP shooter which performs well in strong light but struggles in low light (like most phones)."
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"Well its no iPhone, but considering it's an android (which I hate) its actually performs very well."
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"Feels and looks premium and it performs really well given the specs."
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"I have gone through 2 generations of iPhones and this phone performs just as well."
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Power

Power:
"When it comes to the 1GB RAM - if you are a power user, I would not recommend this phone."
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"Was great for 8 months, then went into power cycle."
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"good for the average user..if ur a power user,not sure how will perform..i got just because its light and thin..nice phone.. all i do is text and talk..not a data guy."
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"The power is amazing, and the price is earth shatteringly cheep."
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"For most users this thing's processing power is more than adequate."
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"I would recommended buy it for someone who's not a power user."
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Price

Price:
"So great phone for the price, horrible support."
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"But at this price(around $100, open box deal) it is hard to find any better phone."
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"Here are some pros and cons in my opinionPROS-Looks Feel: solidly built from good materials, eye-catchingly thin-Good looking screen: Nice color production, great for games, watching videos, and all other general purposes-Fast data (even though it is not LTE)-GREAT price and good accessories that come withCONS-The Blu UI, no app drawer, settings are set up weird-1GB ram: fills very quickly; slow multitasking and some app crashes."
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"Downside is battery life is not great, guess that's the price you pay for its thin style! "
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"This is a really bad phone...No waste your money, pay another phone...we can't have a good phone if we pay 180$...shop an IPhone is better"
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"It was good for the money but it's starting to irritate me."
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"I made the mistake of trying to put my sim card and I shorted out my phone I loved what I was able to enjoy of it but for now I am just going to go for a cheap little folder phones."
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"So great phone for the price, horrible support."
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"All and all the phone is a good solid phone for the price tag, and serves well any more than basic needs."
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"Amazing for the price."
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"Great value for money..."
_

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Processor

Processor:
"The screen's response time and processor speed is outdated, so it's slow compared to the newest devices on the market (there is a noticable lag compared to my OnePlus, but it's not nearly bad enough to be distracting or have me screaming in agony)."
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"My son is very happy with the quality of screen, pictures, and speed of the processor when playing games on his apps."
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"Things do run very smoothly (thank you to the processor) but you can only run so much before the 1GB comes back to bite you in the butt, so just keep that in mind."
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"Its thin design is fast and though you can't put in extra memory it has enough memory to do everything else, with its 8 Cores, that's 8 processor with 24 gigs of ram (16 Gig for fun and 8 Gig for the Phone) it allows for so much more."
_
"Pros: Processing speed, Overall quality, Packaging, Video, Video playbackCons: Battery life, RAM, volumeProcessing speed: the 8 core 1.7GHz processor was a nice processor that BLU added to this phone, having a 8 core processor allowed for smooth control over the phone and moving between apps was not bad."
_

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Quality

Quality:
"Only problem is the quality of the exterior and the lack of protection from the case provided."
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"no good quality pictures, you cannot add more memory!"
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"Great phone for this price, the battery it's Ok, and the performance with apps and games is very good, but... the camera isn't good, is 8 mp but the quality is poor , you can look noise in the picture very simpli, i suposed the lense is bad."
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"I was pretty disappointed with the phone having such poor quality glass."
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"Sound quality is mediocre as is to be expected with a budget smart phone."
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"disappointed that I loved it when it worked, but only after a few months the build quality gave out."
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"Now I just think the black version looks a little less cheaply made, even though the build quality is actually pretty good."
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"The phone's call quality is pretty good on the mighty T Mob."
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"really good quality."
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"Very nice and light but the sound quality is very poor and the speaker is in the back"
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"I was pretty disappointed with the phone having such poor quality glass."
_

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Ram

Ram:
"- responsive without lag: good CPU RAM feedback- recent OS or upgradable to Lollipop (at the time of purchase)I surfed the web and stumbled on an article about BLU Products Debuts New Smartphones at 2015 International CES in Las Vegas - I had never heard of the brand and quite naively never cared for any electronics not backed by the name and pedigree generally speaking, but with my budget goals in mind I read the article and looked more into lesser known brands and the BLU models."
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"i got this phone about 3 months ago and it was OK i wish it had more ram the display is good but the camera is totally weak it take about 10 seconds to focus and it lets way to much light in any way yesterday the phone display just stopped working the operating system works because i can fell the buzzes of the password over all this is a good short term phone but dont get it for a perminate phone"
_
"When it comes to the 1GB RAM - if you are a power user, I would not recommend this phone."
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"The other problem with the phone is it only comes with 16GB of memory and 1GB of ram, both not expandable, though I don't find anything wrong with only having 16GB of memory if you use google drive or a similar cloud storage system."
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"My only complaint is the 1G of Ram and the non-expandable memory (I cant get down with that).BLU, you guys have made a fantastic device !"
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"The downsides of this phone are minimal but important - with 1GB of RAM, Android doesn't hum along nearly as seamlessly without the extra gig."
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"i got this phone about 3 months ago and it was OK i wish it had more ram the display is good but the camera is totally weak it take about 10 seconds to focus and it lets way to much light in any way yesterday the phone display just stopped working the operating system works because i can fell the buzzes of the password over all this is a good short term phone but dont get it for a perminate phone"
_
"If you're really low-maintenance, then the RAM won't be a problem."
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"The OS can be very slow at times and it's clear that this phone needs more RAM but ah well."
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"It has plenty of built in storage (16GB), good amount of RAM so the phone doesn't trip over itself."
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"It's easy to use and although it has less RAM than similar smartphones, it hasn't ever lagged for me (or at least not enough to bother me), but I don't play games or movies on my phone."
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Screen

Screen:
"The screen still looks great, but I broke it by dropping it on its back."
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"I've had it a little less than two months and it bent screen broke while in my pocket."
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"This was all true, however it was missing the headphones, screen protector, and gel case for it."
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"It makes viewing your screen under direct sunlight a problem...there are times where I would receive text messages outside and have wait until I was indoors to respond...that badThe rear speaker quality is...less than what i expected."
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"the phone screen is now dead and useless."
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"this phone has a good camera when in good light but im sick of blu phones, ive had the blu studio 6.0 hd and the blu life pro twice and now this... the screen is terrible outside and the battery life is terrible and the phone bends in ur pocket... and i have not been able to access the internet on my network... don't buy"
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"The screen still looks great, but I broke it by dropping it on its back."
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"This is the first time I've ever cracked a screen, despite it being a superior material."
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"No damage outside the screen but when you looked carefully, there's a long scratch inside of it."
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"The cover and screen protector that comes with this phone is a great addition and this phone has worked as good as any Android device I've owned."
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"It's awesome  but the screen easy to break"
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Service

Service:
"I tried to get in contact with blu customer service but they don't speak very good English and have never gotten back in touch with me like they were supposed to."
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"Amazon shouldn't sell this poor performing phone - total waste of $187Now I'm greeted with dealing with Blu's horrible customer service and at best paying somewhere around $120 to send it in for repair or replacement, not good options considering it may die again."
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"The customer service member told me that unfortunately this could happen due to the way it fell or pressure caused by it moving around in my purse, etc."
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"My real problem was with customer service After one month of the purchase, I was walking in a mall with the phone in my pocket when the screen went black and would not turn on."
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"My excitement quickly turned to disappointment when I took my phone to get service started only to find out the sim card slot was faulty and would not read sims."
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", love the thin style and lightness of the phone , apps run rocket fast , havent had any problems with Cricket (att) service."
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"I went with customer service, fast and easy."
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"Amazon shouldn't sell this poor performing phone - total waste of $187Now I'm greeted with dealing with Blu's horrible customer service and at best paying somewhere around $120 to send it in for repair or replacement, not good options considering it may die again."
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"Everything was going pretty smoothly on it...occasionally I would have to reboot because it would temporarily drop service."
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"Ask them they actually have a great customer service."
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"High quality and super good service from the seller."
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Setting

Setting:
"Silly me, I just hard to learn the hard way of setting it up myself."
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"Pictures arent that great and some of the settings are hard to navigate compared to name brand phones, but for 200 and no contract, i recommend 100%"
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"- Just under 6 hours or video playback streaming (about 10% every 35min)Dislikes:- SETTINGS!"
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"The settings are not easy to get to."
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"After playing around in the settings I found that in the Advance WiFi settings the WLAN Optimization seemed to be the problem."
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"If you experience this problem try turning this off in the Advance settings area for WiFi."
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"Pictures arent that great and some of the settings are hard to navigate compared to name brand phones, but for 200 and no contract, i recommend 100%"
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"It is easy to use, the operating system is very good and user friendly and she is already picking up emails, setting schedules, texting, and making all the calls she was afraid to do on her Samsung."
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"Below are my comments after a 2 months experience:Performance: Good descent performance, I like the layout of the settings a software."
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"The settings are already completed for you which is great because it is a headache."
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"Setting it up is as easy as any Android phone."
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Sharp

Sharp:
"Although it is a first world problem ONLY 720p display I have found it to be very sharp and didn't notice much of a difference coming from an HTC One m7."
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"But I can guess it is like that because of the really nice, sharp IPS panel this puppy is equipped with."
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"it's pretty good the camera is clean and sharp I don't have any issues with the battery nor it connecting to WiFi ."
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"Also the display is very sharp and the colors are nicely saturated."
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"The colors are vibrant and beautiful, bright and sharp."
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"It displays clear, rich, and sharp images and texts.4."
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Sound

Sound:
"Sound quality is mediocre as is to be expected with a budget smart phone."
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"It has a hollow sound that is not easy to listen to."
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"The rest of the bad is very small in comparison:Camera is terrible in dark situationsRAM can quickly run out for heavy usersThe absolute worst sound audio; I listen to quite a lot of music and the quality is s*** whether on Bluetooth or AUX cord."
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"The phone has no external memory and I bought this phone less than 3 months and is not working good, earpiece sound is bad, browser is slow."
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"Well yea, spotify doesn't sound very good coming out of this, even with a portable pre-amp."
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"and it would turn off :( .The speaker didn't sound good at all ."
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"Very nice and light but the sound quality is very poor and the speaker is in the back"
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"The sound is pretty alright but I'm used to a more crisp , clear sound."
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"Works great as an I pod, to listen to music online through the wi-fi and bluetooth .Has a great sound and look!"
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"Fast, tons of storage, great camera, nice sized screen, awesome sound quality."
_

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Speaker

Speaker:
"Unfortunately both my speakers don't work anymore."
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"The speaker is not as good as I feel it should be."
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"Back speaker isn't too good but it does the job."
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"and it would turn off :( .The speaker didn't sound good at all ."
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"Speaker placement is not great."
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"So speaker quality is terrible.#14."
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"Very nice and light but the sound quality is very poor and the speaker is in the back"
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"The camera and speaker mic are satisfactory as well."
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"The phone speaker isn't the loudest although I think it is a good median as the ringer isn't obscenely loud even at its loudest."
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"Speaker quality is good too."
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"The speacker is in very low qualityThe quality of sound while talking isnt good even when not on speaker."
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Speed

Speed:
"But when I open it the back is broken...but its still work really fast and I like it.."
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"On Metro PCS T-Mobile in Chicago I can't get very good data speeds."
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"I'm shocked at that because the Nokia phones were terrible about collecting fingerprints and slime very fast."
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"The phone has no external memory and I bought this phone less than 3 months and is not working good, earpiece sound is bad, browser is slow."
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"It breaks the speed that my crappy iPhone 4s said it was."
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"It's very fast with its octa core; the only drawback is the only one GB RAMIt's very light and maneuverable."
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"Have had it for about four months, it worked pretty well overall, start up was fast, plenty of memory space (I screenshot lots of pictures and messages and I have lots of apps on there) and had yet to run out of space."
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"Slim design, well constructed, and fast processing.. You can not go wrong with any BLU phone but this one is so far my favorite."
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"Love my phone this is an upgrade from my vivo 4.3 it's really nice it's so light very slim and processes real fast"
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"The UI is a bit robust and a gets very slow when you add gadgets3."
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"I love this phone, it is very fast."
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Support

Support:
"So great phone for the price, horrible support."
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"What I don't enjoy is BLU's support."
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"Worst of all is that there's practically no third-party rom support (yet), so if you're thinking about buying this and flashing CM or PA, don't."
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"About this monolithic design: looks cool, but the drawback is not ever being able to replace the battery and lack of SD card support, which are two of the biggest weaknesses I associate with Apple phones."
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"I will patiently hope that tech support can resolve the issue promptly but I will not recommend this phone at this time."
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"So great phone for the price, horrible support."
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"I really want to support them as a company and I would love to be able to make them my go-to for phones, but not if I'm going to be lied to about what software it's running."
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"I love it ,its very thin and beautiful but it does not support China 3G.."
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"Tech support has responded to me in 2-3 days with questions, but a decent manual would have answered my questions on the spot and saved us both time."
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"I tried a factory reset with the same results, as well as a hard reset (per Blu support advice) with the same results as well."
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Value

Value:
"This is quite crazy since it's more than two third value of the phone ($180).They said this is physical damage is not covered by the warranty."
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"Since I'm using this phone as a mini tablet and I already had a phone, I just wanted the lowest cost-- not the best value."
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"Great value for money..."
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"Good value for the price paid ! "
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"FOR $175 Its great value."
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"Overall excellent phone at a great value."
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"Blu is a great value overall and the reliability has been very good so far."
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Video

Video:
"I really like this phone, it is thin, light, and works fairly well but.... About a month or so after buy it I had a major system error where if I tried to watch a video in an app or online the menu options would pop up and render the phone useless until the video was closed."
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"It does get rather hot though sometimes (when I watch youtube videos for a while or something) so I wouldn't recommend for anything like hardcore gaming or really excessive video watching (like you're good for 45 min to an hour, wouldn't go longer)."
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"I am really disappointed with the product,as i watched the video and it looked so nice."
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"You Tube, Netflix, Chromecast and Flixter work great but, unfortunately, there is no Amazon Video app like there is for Apple products."
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"- Just under 6 hours or video playback streaming (about 10% every 35min)Dislikes:- SETTINGS!"
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"About the phone I can confirm that everything they say that comes in the box was really there...the earplugs sound way much better that I thought indeed...The main camera is kinda good, the HD video recordings are pretty decent."
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"well dont even talk for movies this is d best thin phone I ever bought."
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"The HD camera video are the best I've owned & enjoy viewing & sharing more than ever before."
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"I love posting videos on snap chat and when I did it with this phone it went all green and grainy complete sucked."
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"No problems so far other than when streaming videos on YouTube it tends to heat up very quick"
_

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Warranty

Warranty:
"Not sure if there is any warranty at this point... very frustrating."
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"I sent it to BLU for repair under warranty but they decided there was a damage to the LCD screen that was caused by me and would not honor the warranty because the damage was causwd by me."
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"This is quite crazy since it's more than two third value of the phone ($180).They said this is physical damage is not covered by the warranty."
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"Blu would not honor their warranty saying my phone broke from misuse."
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"I have tried arguing with BLU to see if that was covered by warranty (since the device was only one month old) and they said that a crack, even if it is in an unreachable (internal) area, is characterized as physical damage, and all physical damage voids warranty."
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"Please be aware that this phone comes with mail-in warranty."
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"Lastly, and I do not agree with some other reviews on not buying an extended warranty, you should since this will cover well beyond the manufacturers warranty."
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"If you are looking to use the phone less than a year or even 6 months, I would recommend you by it but note that there is no A S nor warranty on this phone..."
_

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Wi-Fi

Wi-Fi:
"But I maybe two weeks after I got it the internet wouldn't work... not even when it was connected to WiFi a little disappointed! "
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"The worst issue however has been the WiFi."
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"So if you enjoy wifi i dont recommend The phone but every thing is great"
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"The phone look fine the only problemI found is connecting to internet I Can't get wifi and I can't get my carrier internet too terrible phone .- a phone with out Internet is worthless"
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"i love this phone, only problem i have is the wifi wont stay connected,and it is prone to cosmetic damage so its best if u keep the case on other than that great phone for the price"
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"The #1 problem I have with the phone is that the WiFi seems to just stop working randomly."
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"We lock down the data on our kids phones to limit Internet use, but the phone's performance over 2.4Ghz WiFi is pretty good."
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"Works great as an I pod, to listen to music online through the wi-fi and bluetooth .Has a great sound and look!"
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"Oh and their default browser is Opera (took me a while to find it) and it works pretty well, on wi-fi I had no complaints."
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"i love this phone, only problem i have is the wifi wont stay connected,and it is prone to cosmetic damage so its best if u keep the case on other than that great phone for the price"
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"The WiFi, GPS, and Bluetooth work great."
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iPhone

iPhone:
"This is a really bad phone...No waste your money, pay another phone...we can't have a good phone if we pay 180$...shop an IPhone is better"
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"People compliment me all the time and often mistake it for an iPhone."
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"Definitely different than either the Iphone or the Galaxy simply because it's such a weird mix of the 2."
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"Very disappointed and out 159 that I should have used towards an iPhone upgrade"
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"The untrained eye could mistake this for a new iPhone-6, but it's a beautiful device in its own right."
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"Well its no iPhone, but considering it's an android (which I hate) its actually performs very well."
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"Easily adjusted from the iPhone."
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"Love this phone camera is amazing almost like an iPhone battery life is good phone is amazing"
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"Everyone thought it was an iphone and commented on the sleek design."
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"I found the transition from i-phone to android very easy."
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"best phone and better than Samsung and Iphone"
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