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AGPtEK Call Center Dialpad Monaural Corded Headset Telephone with Noise Cancellation PC Recording Function Ideal... by Review Summary ,  Sep 10, 2015

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AGPtEK Call Center Dialpad Monaural Corded Headset Telephone with Noise Cancellation, PC Recording Function Ideal...
Report Date: 01/03/2016
Based on 387 customer reviews
Overall satisfaction: 4.1
Returned or considering to return: 4.7%

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Frequently Mentioned by Customers:


Individual Feature Rating
Price4.5   average
Quality4.3   average
Sound4.3   average
Volume3.7   average
Button2.8   below average
Static2.5   below average


Quotes from the Reviews - What People Say about:

Button

Button:
"ON OFF button stopped working after about 2 months, sent it in for replacement, but the new one's ON OFF button broke down after about 3 months again."
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"But the button of number 1 is already a bit faulty, half-stuck after 2 weeks."
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"Sounds great, no static...one problem however, the mute button does not mute loud noises."
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"Great Product No Complaints I would have liked a Hold button but the mute button works for the work I am doing"
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"Unfortunately the flash button does not work and there is no decent volume control."
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"The keypad is easy to use and I like that it has a mute button included."
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"The base unit of the phone is pretty sturdy, and the buttons have a nice click to them when you press them in."
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"Large buttons on the keypad are easy to see and use, the display lights up nicely without having to plug it into anything besides the phone jack."
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"Very nice, I just wish it had a mute button."
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"The buttons are big and easy to press."
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Price

Price:
"Noise cancelling is not that great but still for the price it's very good quality."
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"No, it's not a pretty telephone, but what it is, is a cheap combination base and headset for the telephone professional."
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"Works Awesome for the price I wasn't expecting perfect but I use it everyday to work with and I'm glad I bought the dial pad from amazon and the fast delivery was also nice! "
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"This thing looks so cheap and flimsy I cant say how long it will last."
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"Unfortunately, trying to save money and try this company's unit, will end up costing me much more in the long run."
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"Now 8 weeks after buying it, it has stopped working altogether (the On Off switch does not start the phone up).This is a cheap and crappy product which I do not recommend."
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"Product is good quality considering the price."
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"Otherwise, it's cheap and fantastic"
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"this headset is excellent at at such a low price ."
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"Agtep should easily steal all of plantronics customers, since it offers compatible products at about a quarter the price! "
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"But if you need it for the price it's functionality is great!"
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Quality

Quality:
"Noise cancelling is not that great but still for the price it's very good quality."
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"I am waiting to make sure I don't have anyone complain about sound quality and I don't know how durable it is because it's so light I hope it doesn't break."
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"My customers consistently complained about the call quality on my end."
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"Customers would complain about the sound quality, and I had to strain to hear them."
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"I did like the set up but the sound quality was not good."
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"But I think the quality of the earphones aren't they great."
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"Great product- quality call center headset that worked beautifully first try."
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"I'''m surprised by the great quality of this product."
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"Sound quality is crisp and clear."
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"Product is good quality considering the price."
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"Great sound quality"
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Sound

Sound:
"The ringer is really loud even though I set it to low because I work from home doing call center work and don't want to wake others up when I'm working early in the mornings, but I would hate to hear how it sounds if it were on high."
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"The only complaint I have is the clicking sound that's generated when you press the mute button."
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"Unfortunately I encountered a buzzing sound from the headset when in use."
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"I am waiting to make sure I don't have anyone complain about sound quality and I don't know how durable it is because it's so light I hope it doesn't break."
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"Sounds great, no static...one problem however, the mute button does not mute loud noises."
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"Sound was not clear and it only has 2 settings of volume"
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"No frills set with a clear sound and volume."
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"Works Great, sound is a little low."
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"Sounds great, mi sounds great, and clear."
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"Sound quality is crisp and clear."
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Static

Static:
"There is no back ground noise when talking with other, no static and its easy to use."
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"has a lot of static hard to hear with the headset ."
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"Sounds great, no static...one problem however, the mute button does not mute loud noises."
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"only thing i dislike about it is when i turn the volume on high it starts the static noise"
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"Almost right away there were static issues, it was hard to hear some of the customers, the headset was uncomfortable, and after just a year of use, the on off button stopped working."
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"Far better than the complaining I got about static when on the Plantronics."
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"GREAT SOUND QUALITY WITHOUT ANY STATIC WHATSOEVER WHILE SENDING OR RECEIVING."
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"No static problems with it at all."
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"Clear no static or noise in the line"
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"There aren't really much leway with sound settings but other than that it's a good connection not a lot of static and rarely have issues with volume."
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"Sounds great, no static...one problem however, the mute button does not mute loud noises."
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Volume

Volume:
"Sound was not clear and it only has 2 settings of volume"
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"only thing i dislike about it is when i turn the volume on high it starts the static noise"
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"Unfortunately the flash button does not work and there is no decent volume control."
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"I have a slight hearing problem and tinitis but there is enough volume on low for me to hear everything."
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"No frills set with a clear sound and volume."
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"The microphone screens out random noises, the volume is adjustable, and the keypad is very user friendly."
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"over all it is nice, the volume is not loud enough for me, can't hear the call very good"
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"It is simple and easy to manage, great volume for talking and hearing."
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"I made a couple of test calls and this phone's volume is nice, if not too loud at times."
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