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Toshiba Canvio Connect 1TB Portable Hard Drive Silver (HDTC710XS3A1) by Review Summary ,  Oct 7, 2015

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Toshiba Canvio Connect 1TB Portable Hard Drive, Silver (HDTC710XS3A1)
Report Date: 10/10/2015
Based on 2221 customer reviews
Overall satisfaction: 4.5
Returned or considering to return: 2.7%

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Frequently Mentioned by Customers:


Individual Feature Rating
Capacity5.0   exceptional
Weight5.0   above average
Price4.9   above average
Quality4.9   above average
Reliable4.8   above average
Shipping4.8   above average
Speed4.8   average
Case4.5   above average
Color4.4   average
Transfer4.2   average
Write4.0   above average
Packaging3.8   below average
Service3.5   below average
Connection3.4   average
Power3.3   below average
Cable3.0   below average
Windows3.0   below average
Read2.8   below average
Port2.7   below average


Quotes from the Reviews - What People Say about:

Cable

Cable:
"(The reason I mention that is the problem might be the cord, but it's not worth testing."
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"However, the connector cable that goes from the hard drive to the USB is HORRIBLE."
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"I decided against the WD drive because of all the complaints about being locked into using their loaded software, faulty cables, and poor customer service and 1 year warranty."
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"Nice size, great price for the amount of data this will hold, HOWEVER......I am only rating this one star due to the fact that I consistently have problems with the cable staying attached to the hard drive."
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"Don't understand about the cable complaints, it fits just fine."
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"It's OK, used it for 2 months and the only problem I had was that it sometimes tends to disconnect if I jiggle the cable."
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"The cable is a bit too loose, other than that, it's good."
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"Good product but does not explain that the special cord comes with."
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"The good thing about this hd (hard drive) is that its a 1 cord plug and play."
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"excellent hard drive, small, portable, and light, it came with the SS cable, amazing!"
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"- The cord is about 15 inches fully extended and seems durable"
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Capacity

Capacity:
"Great capacity in a small size with convenient connector ! "
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"Works well and super small size for the capacity."
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"Best insurance to double or triple laptop HD capacity to 2gb, increase speed, andget insurance against many new nasty virus' which are everywhere."
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"Great capacity for the price."
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"This is the perfect size and storage capacity for my needs."
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Case

Case:
"Just beware that they are native USB and can't be removed from the case to use in a laptop."
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"However I bought another {better} case than the one I bought with it and then misplaced it at a party...."
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"East to use, nice carrying case!"
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"Color matched case very well."
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"The case is polished plastic and gets scratched very easily, unless you carry it in a soft velvet case! "
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"It features attractive case styling and easy plug and play operation."
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Color

Color:
"It comes in several colors, so I should have no problem telling them apart."
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"is just what you pay for, nothing morethe color just make it look fun,no complains"
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"Color matched case very well."
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"Big storage , fast and pretty color"
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"Love the various colors, this little drive works good!"
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"I got a good deal too, if you're not picky about colors, some colors are cheaper than others."
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Connection

Connection:
"The usb connection broke."
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"The included backup software however was hard to get to work with XP and appears to require it to be connected at all times."
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"The problem I have is the cable connection to the hard drive is sooo loose."
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"The plug was pushed in and it's hard to connect."
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"The price is very good for a 2T drive but there seems to be a problem with it losing connectivity or something."
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"The only reason I needed another one was because I broke the USB connection."
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"i have enjoyed the Toshiba Connect 1TB portable hard drive works as expected"
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"Now that I have had some time with the Toshiba Canvio I love this drive, This drive was able to connect and be ready to go in no time and the USB 3.0 are amazing."
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"Works great, easy to connect & use"
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"Very easy to connect and use."
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"Very good..:))Instantly connected to my MAC."
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Packaging

Packaging:
"The packaging was damaged but the product was easy to use and a great price."
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"Basic complete packaging just internal hard drive the original packaging has some variant, long-distance transportation is also hard to avoid, after all, use can be normal."
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"Is not compatible with all USB 2.0 portsAs it is written on the packaging, a special cable is required,For the few cumputer That limit the power bus, a special USB power cable is required."
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"Love it but a note come within the package stating this product contains lead, wash hands after handling - this should be noted on the description."
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"Very easy to us about the size of a package of cigarettes."
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"The packaging was damaged but the product was easy to use and a great price."
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"Nice packaging too."
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"Delivery was fast and packaging was easy to get into"
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Port

Port:
"Those who do probably use an external USB hub, connect too many USB devices, or simply use very weak USB port."
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"The only problem I have had with it is the USB 3 port."
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"This model works well except for that Samsung TV USB port problem."
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"I am not happy I had to do this, but it is more of an issue with the design of USB 3.0 ports and power distribution to them than a Toshiba problem."
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"My rating is based on the failure of Toshiba to communicate a possible problem with the power settings on USB 3.0 ports."
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"It is very nice looking, not heavy at all, the USB 3.0 ports work perfectly with it, and this Toshiba is immediately recognized in any of the machines I connected it to."
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"The usb cable that comes with it plugs in nice and tight into the usb port."
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"Great size and work with 2 and 3 USB ports."
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"I was worried about two things while considering this purchase; how will this usb 3 device work on my laptop which only has USB 1 and 2 ports, as well as how easy will this be to transfer data back and forth from the Macs I use at school to the PC I use at home."
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"This model works well except for that Samsung TV USB port problem."
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Power

Power:
"I know from experience that any USB external hard drives that require wall outlet power will not work as smoothly as those drives that use straight USB power."
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"My Lacie is a klutz; power connection is failing so I dont use it because I cant trust my data transfer and wont risk losing info."
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"I am not happy I had to do this, but it is more of an issue with the design of USB 3.0 ports and power distribution to them than a Toshiba problem."
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"My rating is based on the failure of Toshiba to communicate a possible problem with the power settings on USB 3.0 ports."
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"Not having to deal with external power is good too."
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"It's quite small and pretty and probably not as sturdy as the Silicon Power portable hard drives we usually prefer, but I thought I give it a try because it was on sale, and although it carries only a 2 year warranty as opposed to the SP drives with their 3 yr warranty, that's still double as long as Seagate's ridiculous 1 yr warranty."
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"small, simple setup, works wonderfully, doesn't need separate power source."
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"I was afraid to run two external drives via a USB port on my hard drive but both the bus and the power supply seemed to handle the load well."
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"Nice and small, fast USB 3, No power cord necessary."
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Price

Price:
"The packaging was damaged but the product was easy to use and a great price."
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"The price is very good for a 2T drive but there seems to be a problem with it losing connectivity or something."
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"I am disappointed in that Toshiba wants money to upgrade its software."
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"i must say i was going to get a terabyte but this 500 gb stored all my lifelong files in 25 gb , very little bulk software cant go wrong ....great price also"
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"The price is very good."
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"Good flexibility, available software tools & cloud storage, a 2 year warranty (twice the normal coverage), and the lowest price for a 1 TB drive I found on Amazon, equals a good bargain."
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"Reasonable price"
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"good for the price and great size! "
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"Best portable drive, on the market, for the price for 2 TB's!"
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Quality

Quality:
"I am so disappointed in the quality of this drive."
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"All excellent and fast and very good quality"
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"hi quality & goods."
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"Quality product that is durable, helpful, and comes with everything needed for use (such as a cord)."
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"I love that the product is protected with a 2-year warranty, that make me confident that the product lasts and is great quality."
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"Excellent quality, easy to use and reliable."
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Read

Read:
"I read numerous reviews online complaining about some issues with both."
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"If you read the reviews it's obvious that the Canvio has some complaints as well, but since it was on sale locally for less than I could buy it from Amazon I grabbed one."
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"I was worried that it wouldn't read or load properly for data or that it would be so slow for online multiplayer."
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"Giving me an error it could not write to drive (it was read only) and I was not able to repair with Mac Disk Utility."
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"I read some of the reviews saying it had some problems but ive experinced none so far."
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"The only problem I have with that is when you read the user agreement you must allow them to collect a lot of information about you."
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"Doing a bench test with my laptop I was able to get speeds of 96 MB s Read and 91 MB s write."
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"If you read the reviews it's obvious that the Canvio has some complaints as well, but since it was on sale locally for less than I could buy it from Amazon I grabbed one."
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"I only needed to be able to read and copy the files, so this method was fine for me."
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"KEY is to install in USB 3.0 port on computer for read write speeds up to 10X faster than USB 2.0 .... All Good News!"
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"Took a long time to evaluate, read and write speed is very fast, is the great heat, the overall value for money, you I deserve."
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Reliable

Reliable:
"It is reliable and quick, responsive and hasnt failed yet."
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"So far it's been a very reliable, quiet drive and has worked great as a backup storage device."
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"Excellent quality, easy to use and reliable."
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"not much to say here, Toshiba makes excellent hard drives they are very reliable at a good price."
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"This a great reliable product for xbox one."
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"Toshiba externals are great reliable drives."
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Service

Service:
"I decided against the WD drive because of all the complaints about being locked into using their loaded software, faulty cables, and poor customer service and 1 year warranty."
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"HORRIBLE CUSTOMER SERVICE."
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"Do NOT purchase a Toshiba product if possible - their customer service is horrible."
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"I decided against the WD drive because of all the complaints about being locked into using their loaded software, faulty cables, and poor customer service and 1 year warranty."
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"No negatives to report, all is very exceptional, thank you very much and please share that with your employees, they deserve recognition for there service and care of customers"
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"Fantastic product and service"
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"good product fast service"
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"EXCELENT SERVICE, DELIVERY ON TIME AND THE BEST, GOOD PRODUCT."
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"Exceptional customer service."
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Shipping

Shipping:
"MY ONE COMPLAINT was the free super saver shipping took two weeks and for some reason shipped from Las Vegas through Ontario to New Hampshire."
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"As described - happy with purchase - fast shipping! "
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"works great easy to use fast shipping"
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"Great product, fast shipping! "
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"Shipping perfect, good protection."
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"Excellent product, fast shipping :) Thanks"
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Speed

Speed:
"Best insurance to double or triple laptop HD capacity to 2gb, increase speed, andget insurance against many new nasty virus' which are everywhere."
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"Speed of transferring files are very slow..."
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"have good speed, but the clound software system is not good for use in HP laptop"
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"this not perfect it works slow 3.0 usb"
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"Performing exactly as expected, arrived on time, no complaints whatsoever."
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"Arrived on time in retail package, fast transfer speeds and no data losses or other problems."
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"As described - happy with purchase - fast shipping! "
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"great, awesome item , fast deliver"
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"All excellent and fast and very good quality"
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"Fast, Reliable, cool."
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"This is a very good hard drive, the transfer of the information is so fast with 3.0 USB, and the size is very small and thin"
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Transfer

Transfer:
"It works alright for streaming but it is useless for backing up files from your android devices as you can only transfer 1 file at a time."
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"Arrived on time in retail package, fast transfer speeds and no data losses or other problems."
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"The connection is USB so the transfer speed is not adequate for the ultrafast transfer speed of large files that is needed for tasks such as video editing."
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"am I missing any configuration to make it faster transfer rate? "
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"It is really important to be able to transfer client files to them and take data I need from them really quick."
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"This is a very good hard drive, the transfer of the information is so fast with 3.0 USB, and the size is very small and thin"
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"Never have tested the usb 3.0 with an external HDD and I have to say is awesome, I was able to transfer about 16 GB in less than 10 min."
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"No complaints, has been working and transfers data really fast through usb 3.0."
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"and has no problems with data transfer rate."
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Weight

Weight:
"It's not quite as fancy in build as my WD Elements drive, but it's still admirably sleek and small in size, very lightweight."
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"It is very lightweight and has good speed of storage as well as being comfortable in its dimensions and a very nice design"
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"excelent shape, design and weight"
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"Very compact, lightweight, and sleek design."
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"product is good looking , lightweight , slim and small i am used this product 4-5 times and till date no complaint."
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Windows

Windows:
"I called both Toshiba, Windows, and Amazon, all unable to work out the issue."
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"The Seagate Backup Plus 1 TB had some complaints about suddenly not being recognized by windows after dismounting and remounting so I started looking at the Canvio Connect."
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"only l had so terrible with in startup and identification to windows vista."
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"A lot of people who have this drive online also were having problems getting Windows to recognize it."
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"I probably connect and disconnect this drive 5-6 times a day between two computers (one in the living room running on windows 7 and my old Toshiba laptop in the bedroom running on Vista - Windows 7 has problems accessing files on another computer running on Vista via network, but not the other way around) and I never had any problems."
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"I was worried I lost all my files but I tried plugging it in to a Windows pc and everything is still there."
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"Is really good, and its working perfectly in my windows computer, i haven't had the chance to try it on a mac but i guess it will work fine too, so far i love it."
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"It is really great and comptiable with Windows and Mac! "
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"I was able to drag and drop files from my Windows computer onto here and move them onto my Mac."
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"Great with Windows 7 64 bit Pro for backups using Windows Backup and Restore (included in that version of Windows)."
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"These work great on Microsoft Servers using the Windows Backup."
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Write

Write:
"Giving me an error it could not write to drive (it was read only) and I was not able to repair with Mac Disk Utility."
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"If you're working on files on the drive with frequent breaks between writes, get ready for a lot of annoying lag."
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"Doing a bench test with my laptop I was able to get speeds of 96 MB s Read and 91 MB s write."
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"KEY is to install in USB 3.0 port on computer for read write speeds up to 10X faster than USB 2.0 .... All Good News!"
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"Took a long time to evaluate, read and write speed is very fast, is the great heat, the overall value for money, you I deserve."
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"At least it is not bad performance-wise (110MB s read, 107MB s write), and it runs only lukewarm which is nice."
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"nice read write speeds even on usb 2.0 ports"
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