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2015 Newest Model Dell XPS13 Ultrabook Computer - the Worlds First 13.3 inch FHD WLED Backlit Infinity Display 5th Gen Intel Core i5-5200U Processor 2.2GHz - 4GB DDR3 - 128GB SSD - Windows 8.1 by Review Summary ,  Sep 24, 2015

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2015 Newest Model Dell XPS13 Ultrabook Computer - the World's First 13.3" FHD WLED Backlit Infinity Display, 5th Gen Intel Core i5-5200U Processor 2.2GHz / 4GB DDR3 / 128GB SSD / Windows 8.1
Report Date: 01/04/2016
Based on 220 customer reviews
Overall satisfaction: 3.7
Returned or considering to return: 11.8%

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Frequently Mentioned by Customers:


Individual Feature Rating
Performance5.0   above average
Light4.8   average
Speed4.7   above average
Design4.6   average
Quality4.6   above average
Ultrabook4.6   average
Size4.5   average
Price4.3   average
Macbook4.2   average
Battery4.1   average
Display4.1   above average
Screen3.7   average
Keyboard3.5   below average
Windows3.1   average
Support2.1   below average
Internet0.8   mediocre


Quotes from the Reviews - What People Say about:

Battery

Battery:
"I bought it in June, model xps 13 9343.Starting from trackpad problem, battery cable and now fan is not working."
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"My battery life is really crappy compared to what other people seem to have."
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"Excellent screen (not touch) and nice use of space to get 13.3 in about 11, battery life is wonderful, and very lightweight."
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"I'd say I'm mad about the misrepresentation of the battery life."
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"This morning, I looked down and realized that the battery life was at 14%, and I was disappointed."
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"I decided on the base model matte FHD (1920x1080) display because of better battery life and the fact that I hate touch screens."
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"I wanted a MacBook Air (good performance, battery life, aesthetics) but needed to run Windows Programs."
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"The solid state hard drive, impressive battery and great build quality all come together to make a satisfying package."
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"Battery life and performance is very good! "
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"I've been very satisfied with the battery life as well."
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"ALSO, It would have been great if I wasn't expecting 10+ hours of battery life, considering the advertised life is 15 hours."
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Design

Design:
"This is a compromise that had to happen for the bezel but is not a good design choice at all."
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"The aluminum body is designed to be easy to carry without sacrificing durability."
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"Amazing design, very friendly keyboard."
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"It is really a shame and an unforgivable (arrogant) mistake from Dell on a high-end'ish laptop, because the laptop with its low weight and design is actually quite nice..."
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"Great design and I like it a lot."
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"It's a well designed laptop that's very light and even though they shrank the size the keys don't feel crammed together."
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"Perfect design, excellent craftsmanship, best laptop I ever had."
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Display

Display:
"I loved the computer when I bought for all the reasons stated-I got the i7 with 256 capacity- size, screen, style, weight, capability...but after installing security and basic software and using only abut five times the wireless internet cards stopped working and the display started blacking out....something is really wrong with this computer."
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"I decided on the base model matte FHD (1920x1080) display because of better battery life and the fact that I hate touch screens."
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"The screen display is terrible."
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"Having used Dell monitors before, I was not surprised by the excellent quality of the display here."
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"The display is excellent with the XPS 13."
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"It has a nice display and a way better cooling system than other mid-ranged laptop computers."
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"Overall, it's a great laptop; the build quality is great, it's speedy, and the display alone makes up for any of the minor issues it may have."
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"The infinity display looks fantastic, has great colors and viewing angles, and the 1080p resolution is great for the size (you don't have to mess with scaling)."
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"Fast light computer with a beautiful display."
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Internet

Internet:
"I liked it until there was no ability to used the internet; appears to be hardware malfunction; there is no one to reach."
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"You can use cloud services to circumvent this problem, but you'll need internet access to access your media."
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"(Wide spread problem, all over the internet)2."
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"(Wide spread problem, all over the internet)3."
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"(Wide spread problem, all over the internet)4."
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"(Wide spread problem, all over the internet)6."
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"I liked it until there was no ability to used the internet; appears to be hardware malfunction; there is no one to reach."
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"It has never left my home, is for secondary internet browsing only and is in excellent condition (no drops, spills, etc.)."
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Keyboard

Keyboard:
"I've had zero problems with the Dell, and find the keyboard and trackpad to work just fine, and screen and sound to be fine for my purposes."
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"-Some people have complained about the keyboard size and how it feels."
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"The keyboard is also terrible - double strikes constantlyEDITED - Amazon immediately offered a return slip but as I am not in the US now this was an almost impossible solution."
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"The keyboard came broken (apparently common problem - repeated letters), rendering the laptop largely useless."
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"However, the touch pad is terrible, and the keyboard consistently registers multiple touches."
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"My last call with customer service the rep told me that the problem was on my end and that I didn't know how to use a touch pad or a keyboard, although the internet is full of people with the same problems."
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"I love the back lit keyboard."
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"I love the aluminum on the outside and the carbon fiber plating around the keyboard because it really makes it comfortable and nice looking."
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"Speaking of the keyboard the keyboard and track pad which are some of the best I have used on any computer."
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"Amazing design, very friendly keyboard."
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Light

Light:
"The backlighting is a nice touch too, though Im disappointed to see that the lights dont stay on (even when plugged in)."
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"The key are back lit and make it very easy to see when typing in very little light and they keys themselves are great to type on because of they very responsive feel."
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"Very light and easy to carry around."
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"Fast light computer with a beautiful display."
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"The laptop looks nice and it is light."
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"The keyboard is comfortable, the screen is nice and matte so it doesn't reflect light."
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Macbook

Macbook:
"And the trackpad is not as good as a macbook."
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"At first I thought it would be able to replace my MacBook pro but I was wrong."
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"I wanted a MacBook Air (good performance, battery life, aesthetics) but needed to run Windows Programs."
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"In fact it is one of the best I have ever used, second to only the MacBook Air (and also feels better than that one)."
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"Battery is also competent; it can generally match up to my Macbook pro."
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"Its lighter than the Macbook Air; it has a smaller footprint as well."
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"If you are looking for an Ultra portable laptop with good performance that competes with Apple's Macbook Air then i definitely recommend this."
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Performance

Performance:
"I wanted a MacBook Air (good performance, battery life, aesthetics) but needed to run Windows Programs."
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"Battery life and performance is very good! "
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"I thought 4GB of ram might be too little but I have had no problems performance wise, even with Chrome."
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"If you are looking for an Ultra portable laptop with good performance that competes with Apple's Macbook Air then i definitely recommend this."
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"Bad:The keyboard still occasionally glitches out slightly, although the depth and resistance are pretty good, and the trackpad performance can be slightly coarse, but it isn't too bad."
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Price

Price:
"I was very happy to get this laptop for what I see to be a fair price, if not a good deal."
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"Great laptop but beware the fake retail price displayed."
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"Great machine for the money."
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"Nice machine, excellent price on a refurbished machine that has no indication that it wasn't new."
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"Put simply, it's excellent and at at this price point an incredible buy."
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"I would highly recommend buying this directly from the company because of the warranty and technical support and best of all, they gave me a coupon for $100 off which brought the price down to $799."
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"Excellent product, fast, easy to use, nice price, very good resolution"
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Quality

Quality:
"Having used Dell monitors before, I was not surprised by the excellent quality of the display here."
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"The solid state hard drive, impressive battery and great build quality all come together to make a satisfying package."
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"Excellent quality of sound and image."
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"great screen quality, speed and lightest weight ive ever come across"
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"I admire the creators of Dell laptop, because they make durable and quality laptops with great graphics including this item."
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"This laptop is great; the build quality is excellent and definitely a lot better than I was expecting from Dell."
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Screen

Screen:
"I've bought the FHD version, no need to touch the screen, and no glossy effect damaging your eyes, not mentioning that it's cheaper than the glossy one."
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"My another complaint is a screen resolution."
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"The last thing I thought was disappointing was that the screen didn't move as much as I would like."
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"When I set it up and saw everything I booted up Skype (which comes installed on the laptop so when it asks to install it don't) to talk to a friend and saw the webcam made me off center on the screen and was a bit disappointing."
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"Excellent screen (not touch) and nice use of space to get 13.3 in about 11, battery life is wonderful, and very lightweight."
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"I do regret not getting the touch screen but it wasn't available at the time."
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"Pros:- Good reviews by the experts- Thin screen bezel looks cool- Solid build quality, small in every physical dimension, and light weight- It has a backlit keyboard- Battery life is long- Runs Windows programsCons:- Doesn't work."
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"This is the lightest laptop I've ever owned, and it's amazing how large the screen is since the bevel is so small."
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"After using the Dell XPS 13 since Feb 2015...The screen is one of the best on a laptop that I've ever used, taking into consideration the bezel-less aspect of it of course."
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"great screen quality, speed and lightest weight ive ever come across"
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"I have 1920 * 1080 no gloss, no touch screen, which is pretty good but still it is small."
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Size

Size:
"-Some people have complained about the keyboard size and how it feels."
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"My wife's main gripe is that it's a little slow but that a mistake on my part on how small of a laptop she would like to use."
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"The compromises for the smaller size seem to be from designers who don't actually use keyboards."
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"This is the lightest laptop I've ever owned, and it's amazing how large the screen is since the bevel is so small."
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"I love this laptop, it's small and portable with a gorgeous matte screen that meets my resolution requirement of 1080p."
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"With all the cloud storage out there now I can't complain too much about the size of the HD."
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"I have 1920 * 1080 no gloss, no touch screen, which is pretty good but still it is small."
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"It is undoubtedly a capable, small machine, which everybody have found out but that said there are some defects, some pretty serious."
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Speed

Speed:
"My wife's main gripe is that it's a little slow but that a mistake on my part on how small of a laptop she would like to use."
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"I said before I didn't like to the space of the hard drive but I do love the speed of it."
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"great screen quality, speed and lightest weight ive ever come across"
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"Fast, sleek, and powerful."
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"Fast light computer with a beautiful display."
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"Great speed, beautiful monitor."
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Support

Support:
"Such a shame, good laptop that someone at Dell decided to save a 5-10 dollars on by including the worst wifi card I have seen in years, this coupled with a support organization that is not allowed to fix the problem - do NOT buy."
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"I spent nearly 20 hours (yes, 20, over the course of 30 days) trying to resolve the problem with Dell tech support."
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"Haven't had time to check with Dell for possible tech support, but heard their customer service there wasn't very good."
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"Dell technical support is absolutely horrible, no one is of help and will waste your time by constantly transferring your call between departments with the explanation of we don't handle that here."
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"I had issues with the website, but each time I wrote an e-mail, I was promptly contacted by customer support and they resolved the problem."
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"And Microsoft support is horrible!"
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"But still, better support from Dell would be appreciated.4."
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"I would highly recommend buying this directly from the company because of the warranty and technical support and best of all, they gave me a coupon for $100 off which brought the price down to $799."
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"Then when I found out how good the tech support was I purchased an additional 3 years."
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"Great, thanks for the signature support."
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"The perils of buying from vendors who promise Apple style support but deliver.. well.. they have nice in-store return locations."
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Touchpad

Touchpad:
"TouchPad is terrible."
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"The keyboard feels great, the backlighting for it is a nice touch, and the touchpad isn't bad at all, it has a great feel and the built in clicking buttons are pretty nice."
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"Also, it has issues with the touchpad where it randomly becomes unresponsive even if all the updates are installed."
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"However, the touch pad is terrible, and the keyboard consistently registers multiple touches."
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"My last call with customer service the rep told me that the problem was on my end and that I didn't know how to use a touch pad or a keyboard, although the internet is full of people with the same problems."
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"However, I must complain when it comes to the touch pad sensitivity, and the keyboard's surface."
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"The touchpad was right on, the backlit keyboard felt good."
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"At this point I can't type on it and I can't use the touch pad, so it's basically a pretty doorstop."
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Ultrabook

Ultrabook:
"I broke down and purchased this Dell XPS13 Ultrabook."
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"Great product for those looking for a simple and capable ultrabook."
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"Screen protector (fits on top of bezel, NOT THE SCREEN ITSELF, gives a CRT tube effect visually, but hardly noticeable) : [[ASIN:B00TNKSCIU PcProfessional Screen Protector (Set of 2) for Dell XPS 13 9343 13.3 Touch FHD WLED Backlit Infinity Display [2015 Model] High Clarity Anti Scratch filter radiation+ high quality microfiber cloth]]Casing - Black iPearl mCover Hard Shell Case for 13.3 Dell XPS 13 9343 model(released after Jan. 2015, not fitting older L321X L322X 9333 model released before Jan. 2015) Ultrabook laptop - BLACKAll together, it makes for a nice fit if you want a resistant and long lasting laptop."
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"Of course it would be nice if it were bigger but It's big enough for an ultrabook."
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"If you're in the market for an ultrabook and demand perfection then this is the one to buy even if it is a little more pricey."
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"So this model is a bit more pricey than other models out there, but after trying the other two current contenders for top ultrabook in 2015 I have to say that by far the best experience I've had is with the XPS."
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Windows

Windows:
"The last, but not the least major problem with this laptop is Windows 8.1 upgradable to 10."
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"Touching the trackpad results in unpredictable actions, opening or closing different windows chaotically, deleting text in Word while editing and so on."
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"I've been a Windows user my whole life... For better or for worst, thank you Dell?"
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"I had to download and install 160+ updates, then do some BATCH file wizardy, before I finally managed to upgrade, but that's most probably Windows fault."
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"Lacks real buttons, hard to do the Windows mouse movement shortcuts, and commands for simple right clicks are finicky, let alone scrolling."
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"There was also an optional Windows 10 update that also failed to install at least four times."
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"VerdictIf you want a Mac book Air with a better screen, windows, and better specs for less then this laptop is perfect for you."
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"I also installed Ubuntu 14.04 in parallel with Windows 8.1 very easily and then I also upgraded to Windows 10."
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"Works great with Windows or Linux (I'm using Xubuntu 15.10 RC2)."
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"If Wifi is not connecting it's because of the Windows 10 upgrade - an easy adjustment fixed it."
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