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LeapFrog LeapPad Ultra-Ultra XDI Kids Learning Tablet Green (styles may vary) by Review Summary ,  Aug 19, 2015

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LeapFrog LeapPad Ultra/Ultra XDI Kids' Learning Tablet, Green (styles may vary)
Report Date: 08/19/2015
Based on 1065 customer reviews
Overall satisfaction: 3.5
Returned or considering to return: 9.3%

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Frequently Mentioned by Customers:


Individual Feature Rating
Durable4.9   average
Image4.7   above average
Kindle4.6   average
Control4.4   above average
Design4.4   average
Amazon4.2   above average
Android4.2   above average
Program4.2   average
Size4.1   average
Battery4.0   average
Content4.0   average
Setting4.0   average
Camera3.9   average
Video3.9   below average
iPad3.9   below average
Charging3.7   average
Price3.7   below average
Wi-Fi3.6   average
Setup3.5   below average
Internet3.3   below average
Level3.2   below average
Screen3.2   below average
Value3.2   mediocre
Resolution3.1   average
Connection3.0   below average
Application2.7   average
Button2.3   mediocre
Crash2.1   average
Service1.7   mediocre
Speed1.5   mediocre


Quotes from the Reviews - What People Say about:

Amazon

Amazon:
"When purchasing this item for my daughter, I scoffed at the Amazon reviewers complaining of a slow operating system... After all, this is essentially a childs toy, not a sleek new device for tech geeks."
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"so far so good, although bit disappointed with Amazon considering the product was sent to Australia you would think they would have mentioned that it only had a US charger in it now I have to find and Australian adapter before it is given to my daughter."
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"I knew as soon as it had that message what had happened because I had previously read a review here on Amazon about another user having the exact same problem.... Because the browser is mostly useless, I wouldn't call this a tablet, but rather only a platform to purchase LeapPad brand games."
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"EDIT 2 *** Amazon sent us a replacement for our dead pixel leap pad ultra."
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"As always, I love amazon."
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"I want to go with another tablet at this point but I feel trapped with the LeapPad Ultra because we already bought so many apps (most of them digital, not cartridges, so they can't be returned or sold) If you buy any digital downloads, I would recommend buying the digital download card from amazon first, usually it's about $15 for $20 worth of downloads."
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"Returned this and got an Amazon Kindle Fire instead... love it."
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"Amazons RMA process was very easy and fast."
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"Thank you Amazon for the great customer support."
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Android

Android:
"Download free Android games instead of this silly junk."
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"Even the 'educational' apps are junk compared to 'educational' apps on the android and apple market."
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"Please avoid this company and go with an android or iPad."
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"Just buy a cheap Android tablet, some educational apps, and a good case and you'll have a much more flexible device and something that isn't going to suddenly stop working 20 minutes later"
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"You're better off spending the same money on a refurbished Android tablet and being able to buy games for under $2.00."
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"I hope LeapFrog start making more apps for IOS and start doing Android devices as well."
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"There are plenty of iPad and android apps that would be fantastic for their platform and provide a much cheaper option for content."
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Application

Application:
"It's super slow, buggy, and applications fail to download over WiFi repeatedly."
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"Here are some of the problems encountered since then:- touch screen failed to function multiple times during account LeapPad setup- LeapPad crashed at least 5 times during firmware update- After firmware finally updated, 3 of the included applications failed to function or even load (showed up on screen only as exclamation points)- A factory reset was attempted at least 4 times; the LeapFrog Connect software failed to download every time- I tried to delete my son's profile from the LeapPad only to find that - big surprise - it won't delete."
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"Was unable to get I tunes to download free applications."
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"I am greatly disappointed with the start up and the process of switching to the different applications."
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"I've updated to the latest firmware of the device and it's still a very poor user experience simple tasks like scrolling through the applications you have installed is painfully slow in addition the touch screen seems to severely lack responsiveness."
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"About every five or six months we have to reload the software and applications due to some kind of problem."
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"Switching between the pages of application icons may have a slight delay as well."
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"I love the variety of applications thatare age appropriate, skill appropriate and just plain fun."
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"I do recommend the tablet and I am sure with time more applications will be available."
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"The applications are cute and fairly easy for the child to use."
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"Like all previous editions the tablet is touch screen compatible, it comes with one styluses (which is attached to the tablet itself), AC Adapter, and a LeapFrog USB adapter so that you can connect it to your PC and download applications directly from the Leapfrog Server Website as well as charge the Tablet itself."
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Battery

Battery:
"Was disappointed that you could not use batteries"
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"THEN, after all this hassle it finally worked but it had no battery."
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";-)We got the original LeapPad a couple of years ago and the kids definitely enjoy it, but it left me a little frustrated as a parent with two major aspects: batteries and USB."
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"It was always a pain replacing the AA batteries needed (and they always ran out at the exact wrong moment), and having to connect to a computer via USB to do anything was a bit of a nuisance."
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"I HATE having to constantly replace batteries, especially when it is a toy that is played as much as I know this will be."
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"Not to mention the tantrum I face when the batteries are dead and we don't have any in the house."
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"Very durable and the battery lasts a surprisingly long time."
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"The battery life is great, takes average photos and is pretty user friendly."
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"Some of the main features I like:- Rechargeable (No Batteries)- Tons of educational apps to choose from- Automatically shuts itself off if not utilized which saves the battery- Easy interface that young children can easily master - Both of my twins figured out most of the features and apps on their own."
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"Wish they had the option for an extended battery since sometimes I forget to charge them but I love them overall and so do my twins."
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"The device is very easy to use and reasonable battery life."
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Button

Button:
"I have called Leap Frog several times and like the other reviewers said they are not that helpful, offering up weird advice like hold down the right button and home key."
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"The LPU load times are so slow that often times, our child will get frustrated and click the home button again to go back and try to get something else to work before it evens loads.2."
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"We did have a little trouble with it not turning on sometimes after charging it but ***if you hold down the power button and home button at the same time for 10 seconds*** it should fix the problem without resetting anything."
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"There is no clear button to clear a drawing."
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"However, they need to continue porting some older apps to the new Leappad screen properly, not just displaying it in the smaller resolution with additional on screen navigation button, it's confusing and not a good way of using space."
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"Here are my pros and cons:Pros:* Built in rechargeable batteries* Double the memory* Easy to set up* Game cartridges are the same size, do not have to buy different versionsCons:* Volume buttons are not as easy to navigate along with power button, they are on the front of the LeapPad 2."
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"CONS: The buttons themselves could be *easier* to navigate for my son, but he is learning."
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"Audio was quite loud and was easily adjustable with two buttons located on the side of the tablet."
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"Our Grandson is can sit for hours just pushing the buttons and getting great feedback."
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"I love that it has a stylus and it is attached because my fingers have a hard time selecting the write keyboard buttons (the kiddo's fingers are perfect for that without the stylus)."
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"I think the ultra could have been a better idea if it was lighter, thinner, easier to navigate the buttons."
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Camera

Camera:
"I give it 4 stars because the camera quality is terrible."
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"No, its not the best camera or gaming system, but for a 4 year old, that's not what matters."
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"While it is very child friendly and the WiFi, dual cameras, etc are nice touches, it is frustrating to use after being used to current tablets and phones...even the cheap ones."
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"For example, the camera quality is not great nor is the processing power as we experienced delays when using functions as simple as the art studio."
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"Bought this for my five year old and while she loves the cameras and included aps, we find it absolutely ridiculous that she can access certain safe websites but cannot play the offered games?"
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"And the camera isn't very fun either."
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"The camera isn't by any means close to that of a tablet, but again is perfect for a young child and she loves it."
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"The only feature he actually enjoys is the camera."
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"My girls love taking pictures with its camera feature, although the quality of the shots is basically what you'd expect for an add-on camera for a toy."
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"love the camera and taking pictures."
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"She loves the camera on it and the games."
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Charging

Charging:
"Box was ripped up, all the previous persons info was still on it and it was broken, it didn't hold a charge so you could only use it while plugged in."
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"It is propitiatory meaning LeapPad wants you to charge you ridiculous amounts for their poor games."
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"The downside is I know eventually they won't charge like they used to, but by then, a new device will be out anyway."
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"The charger that came with the 1st unit was also broke, so we had to contact LeapFrog for a replacement charger (which they replaced with no issue)."
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"For example, I noticed my Kindle wasn't charging as well and that's because of the way my kiddos were inserting the USB."
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"Now it is doing that all the time and not holding a charge very well."
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"I got this for my son 3 year old..loves it..works great..comes with a home charger and USB to..no games included..."
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"If not for that, and the fact that it doesn't hold a charge all that well, I'd give it five stars."
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"Wish they had the option for an extended battery since sometimes I forget to charge them but I love them overall and so do my twins."
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"Leapfrog 2 requires 4 AA batteries and takes forever to charge initially but then they are good to go for a full days use."
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Connection

Connection:
"The WiFi connection is terrible and it's a bit slow."
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"I finally downloaded the leapfrog connect into my laptop and connected the leappad and it said there was sort of error and it had to reinstall everything."
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"These things are slow, the drop wifi connections constantly, and worst of all, they are extremely delicate."
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"Connected to my computer and continually get error messages."
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"Wireless connection continually fails even though I have a fiber optic business level wireless network."
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"The App downloads are terrible as is the connection software."
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"Love it that it connects wirelessly for updates because connecting via USB was cumbersome."
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"Connecting the wifi was easy, and Youtube loads fast."
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"I love that although it is connected to my home WiFi it is kid safe."
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"I really appreciate that LeapFrog took that into consideration - No More Connecting To The Computer!"
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"But wouldn't you know the Leap connect software won't recognize it, while I have no problem connecting our older LeapPad or Violet dog."
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Content

Content:
"The apps are terribly overpriced for the limited amount of content each 20-25 dollar purchase provides."
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"I can't get into all of the details about the problems because I have literally about 48 hours of content to draw from, but I can tell you that it took me virtually TWO SOLID DAYS to change the content on these devices before we headed out on vacation last August."
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"A must have for those who like the idea of technology but hate the vapid content hidden in the machines of this Brave New World."
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"Our only challenge will be monitoring constantly on the internet with an iPad as content issues may occur when she gets older."
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"It's nice that the LeapPad protects children from inappropriate content however from my point of view as they get older they are going to access many devices that don't have that kind of protection and it ultimately it is up to me to figure out how to protect them on a variety of devices and situations that they will undoubtedly encounter."
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"Because we weren't trying to buy additional games, I don't know if this was just a peculiarity with this one free game, or if there are consistent problems downloading outside content."
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"Great for kids, but you only get a very limited free content, you have to purchase everything in terms of content."
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"Apps are really expensive for what you get, the ones that can be downloaded don't have the content that the chips do, so really they are pretty basic."
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"- The digital apps are convenient to share on other devicesCons:- Limited to the apps offered by Leapfrog- The responsiveness of the device is slower and it's hard to get used to waiting- I have a little trouble syncing the device, and adding new content takes a long time- The good apps are very expensive."
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"Added bonus is the kids online videos- she has fun and feels independent being able to look on her own, I feel safe that the content is appropriate."
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"There's a decent amount of content available, and a huge selling point for us is that if you buy one product, you can install it on two different LeapPads, so we didn't have to buy two of everything."
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Control

Control:
"Quality control could use a little boost too, there are dead pixels, why not turn them on for a minute before letting them out the door"
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"Not only that, but it is kid friendly and parents have a lot of control over what kids can see and not see."
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"Buy a refurbished Kindle Fire for less than this, and you will have full access to amazing parental controls, tons of age appropriate games and books, and the kid can grow with it."
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"The parental controls are easy to set up and work well."
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"Highlights:-rechargable batteries built in with power adapter included-larger screen-damage resistant kid proof (they are pretty heavy though)-Wifi - parental controls allow parents to deciede if kids should be on Wifi or not."
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"Your ClickN KIDS Tablet comes with the best parental controls available today with web content filtering, built-in monitoring and controls that let you protect your child's identity, monitor their time usage and even prevent your child from downloading new apps and performing other functions that can cost you money."
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"Easy interface for intuitive control .Cons: Downloadable content (apps games books) are really expensive."
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Crash

Crash:
"It is sooooo slow, and constantly crashing, which is frustrating for my child."
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"I'm a little disappointed in the load time compared to other tablets on the market, and I've had some issues with apps crashing, which is a bit of a bummer and totally frustrating."
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"), and the pre-approved videos can't be enjoyed because of constant crashing."
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"All in all I've spent a lot of money on two systems that the kids are just going to be frustrated with because of it keep crashing."
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"Even on full signal wi-fi, the videos constantly crash 75% of the time, leading to frustration...Overall, my daughter (4) is happy with it, as long as she's not watching videos."
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"In fact they appeared surprised by me stating I had a problem with the system crashing."
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"This will mean changing settings for kids only content and putting it in an indestructible case but eliminating the lag and crashes will be well worth the extra work."
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"Several apps that worked perfectly with the leappad 2 crash with the Ultra.3."
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"Just get your kid a kindle fire, the apps are more fun and affordable and it won't crash every five minutes."
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"The entire system has crashed recently, but my daughter was able to repair it, although it took the better part of her very busy day using time she doesn't really have."
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"Sadly, the video app is the worst offender with crashes and locking up and is the best example of how this tablet was rushed to market."
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Design

Design:
"It's too bad because I really like the design, but it does no good if your child can't enjoy playing their favorite games."
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"In full disclosure-I believe it had been dropped at some point BUT it was working after that, AND if a product designed for 5 year olds can't handle that then, well.....Contacted LP and they said to pack it up and return it for testing."
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"Pretty disappointed with that obvious oversight in the design."
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"Now, that could be because of the kid, but you would think something designed for kids would be able to take more of a beating."
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"Durable, good design, and kids love it."
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"Pros:Durable, resistant, well designed."
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"It seems well designed and durable."
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"The design is intriguing, it feels good in your hands and does look sturdy."
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Durable

Durable:
"Buy into one knowing that they aren't perfect, but they sure are durable and kids do enjoy love them."
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"I'm pleased with how durable these things are - they've been dropped, stepped on, carried around by the pen that comes attached, you name it, they're still going as strong as the day we got them."
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"thought this would be a great durable tablet for my 7 year old."
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"easy use for little ones and very durable."
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"There are a few things that I like.1) It does seem durable and well built.2) The stylus has a built in holster on the unit, but has a very short lead.3) Once you get the apps on the device and running, they are pretty good educational apps."
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"Durable and great and easy operation for kids, WiFi accessible with kid safe searches."
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Heavy

Heavy:
"It's a great system but needs to have a studier case for such a heavy and expensive children's product."
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"I've seen better free apps on both the iPad and kindle, not to mention the Leap Pad Ultra is both horribly slow and really heavy to boot--neither of which is good for the preschool age children it's intended for."
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"They seem like they are built durable as they are heavy and bulky but our screen cracked less then 2 weeks later."
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"From we love it, they play with it all of the time, to it's really heavy and you must pay for all of the apps."
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"Highlights:-rechargable batteries built in with power adapter included-larger screen-damage resistant kid proof (they are pretty heavy though)-Wifi - parental controls allow parents to deciede if kids should be on Wifi or not."
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Image

Image:
"Another thing that's not as good is that the profile photo (or, the nice option that you can take your own background photo now! )"
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"- photo fun."
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"It has a lot of special affects you can do to your photo which could be fun if you can get a picture."
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"He loves having the ability to capture his own family moments(pictures), he loves taking care of his pet dragon, and he loves all of the preloaded apps that came with this very durable kids tablet."
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"My son was playing with the Photo Fun Ultra which was also included on the device."
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"The storage capacity is great because my son loves taking pictures and decorating them in the photo fun and art studio."
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Internet

Internet:
"It has had some glitches when using the internet youtube feathers which are solved by turning it off and back on, it also does not move as fast as a tablet, but our daughter had very limited device interaction previously to this, so doesn't realize that the slight lag isn't normal."
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"(4) The internet accessiblity always worried me."
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"Loves this thing easy access for the internet games and all other amenities she never puts it down recomended excellent"
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"Our only challenge will be monitoring constantly on the internet with an iPad as content issues may occur when she gets older."
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"The internet is scary and not made for kids, so Zui makes it safe!"
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"It even comes with a safe internet, which I am grateful for since we've had some inappropriate experiences in the past."
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"An IPad or any other tablet is nice, but they can pull up anything on the internet & who knows what they may see or listen to."
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"We wanted something that would familiarize her with technology and internet, but with in very strict guidelines and this has proved to be perfect."
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"I thought that the internet capabilities would be good, but it is so restricted that I really don't see the point other than to use it to purchase new LeapPad games from their website."
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"I wanted to provide our 5 year old granddaughter a machine that was a little more advanced and was able to have internet wifi."
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"I have had no issues with this product as of now and getting it up and running was very easy (aside from the in-laws' internet router kicking out all the time!"
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Kindle

Kindle:
"Overall, I wish I had bought him an adult tablet like a Kindle as his next step up from a LP2.UPDATE 5 2014So I continued to have problems with the LeapPad Connect program and this device."
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"For example, I noticed my Kindle wasn't charging as well and that's because of the way my kiddos were inserting the USB."
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"No I wouldn't recommend this product not very kid friendly my kindle has more apps than this did and my grandson plays with it all the time"
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"She hasn't broken the kindle, iPad, laptops, iPhone or anything we let her use but a toy meant for kids and it busts right away."
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"Quickly after the purchase of the LeapPad Ultra, our three year old continued to prefer the Kindle Fire, as it was faster, the games were easier to access and the overall experience was more enjoyable."
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"Returned this and got an Amazon Kindle Fire instead... love it."
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"I would have faired as well with a Kindle."
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"We ended up buying him a Kindle Fire HDX with a good case and he mostly uses that."
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Level

Level:
"The educational level of the games on the leappad is sadly mediocre."
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"Our experience so far:5 1 14: Written to their customer support:My mother spend an insane amount of money buying my children the leappad ultra in order to help my 4 year old catch up to a pre k level (he has terrible eyesight that was recently diagnosed and glasses purchased, but not being able to see has put him behind) and to help my 6 year old with his first grade skills."
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"The games get harder as they advance levels so it will continue to challenge them."
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"We got the SugarBugs game and after a few levels the screen becomes unresponsive in the middle of the game."
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"Students enter kindergarten at various learning levels and this can become a teacher's biggest challenge in the classroom."
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"The characters are fun and familiar, but the educational level of the games isn't mind blowing."
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"Each child gets their own account user and is able to keep track of their skill level as they improve."
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"I appreciate that their are multiple levels he can work though and work on math skills and motor skills."
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"I love that the LeapPad works on the level of my son."
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"It only took a couple of rounds to show just how quickly & perfectly the games customize themselves to suit your child's level."
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Network

Network:
"I use XBOX Live, and ipad so there is nothing wrong with my network."
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"Therefore, if you have your host network hidden for security measure you have no choice but to turn it visible to get the connection."
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"I did run into a problem where the WiFi was not seeing our home network."
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"Your download speed is only as good as your network, has nothing to do with the LeapPad."
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"It also cannot connect to hidden networks."
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"The next thing was connecting it to my Wifi network which was surprisingly easy and painless."
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"Also the New Ultra has kid Safe Wifi powered by the Zui network which is limited to kid friendly topic and interests."
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"They got to try the new Turbo Racing Game and agreed that it was fun...plus they can play each other since we're on the same network (again, yay, WiFi!"
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Price

Price:
"Overall a big disappointment for the money this cost I could have gotten a much more flexible Kindle Fire or other android tablet."
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"Leap Frog products typically fail shortly after warranty, not worth any money, better to buy tablet from any other manufacturer...."
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"But I'm disappointed it didn't even make a year for the price it was last year."
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"Bought it for a fraction of the full retail price and wouldn't be able to spot the difference between this and a brand new product."
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"I am SO disappointed his grandparents spent the money on this for him and now I'm SUPER bummed his only electronic toy doesn't even work!"
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"What a waste of money this was, so disappointing! "
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"Got them for a great price and they were shipped very quickly."
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"Once you get them synched and have spent money buying the overpriced apps the kids do enjoy the product."
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"I could buy educational games for less money on Google Play and have far superior functionality."
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"I feel that my daughter will probably use this up until she ages out, but if you are considering this for a kid who is 7-9 it might be best to save the money and purchase an actual tablet instead of turning around and doing it in another year or so."
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"Got the Kindle Fire Kids edition for the same price and absolutely love it."
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Program

Program:
"Overall, I wish I had bought him an adult tablet like a Kindle as his next step up from a LP2.UPDATE 5 2014So I continued to have problems with the LeapPad Connect program and this device."
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"Problem is that all the available programs and downloads for the Leap Pad start at $10 and go up from there, which makes other devices preferable."
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"Not sure I'm willing to pay more without knowing if the additional programs are any good."
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"My 4 yr old daughter finds it easy to use and enjoys the learning programs on it."
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"The educational aspects of this pad are amazing and the number of programs and possibility's it offers keeps interest very high."
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"Or just get a decent child lock program and download a bunch of kids apps from the app store (or side load them from your phone....)."
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"Love the teaching educational programs."
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Quality

Quality:
"I give it 4 stars because the camera quality is terrible."
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"Quality control could use a little boost too, there are dead pixels, why not turn them on for a minute before letting them out the door"
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"The video playback was a bit sluggish, the quality wasn't that great and the video played in a small window with no ability to expand it to full screen from what I could see."
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"FOr the money i expect and demand better quality for what, i was a little upset by how much this thing locks up."
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"For example, the camera quality is not great nor is the processing power as we experienced delays when using functions as simple as the art studio."
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"My husband and I had fun messing around with it :) The only negative that I have found is that the picture quality is not great."
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"Pretty poor quality for the new latest leap pad."
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"I was amazed and impressed by the quality of this product, LeapFrog did a very good job in designing this product and its resistance threshold."
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"Easy for him to operate, great sound, graphics, quality."
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"We purchased it because of the LeapFrog reputation for making great quality kids' items."
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"So, after getting one of the coupons that seem to arrive on a weekly basis, I did purchase a suite of apps and, I will enthusiastically admit, the apps have been great -- my kids love them and they are very high quality."
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Resolution

Resolution:
"Resolution is not very clear."
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"However, they need to continue porting some older apps to the new Leappad screen properly, not just displaying it in the smaller resolution with additional on screen navigation button, it's confusing and not a good way of using space."
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"Video and camera on this is not high resolution, unfortunately, I cannot rate the rest of the feature since I have owned this less than 48 hours."
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"I was a bit worried they will not look very good on the bigger screen with higher resolution, but they were just fine."
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"My two complaints are the speed (really slow) and the camera quality (horrible resolution) but kids don't care to much."
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"Screen size, resolution, and replaceable batteries are its biggest drawbacks."
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"Rinstagram much smoother than the original Ultra and the screen resolution is amazing!"
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"The screen is bright and clear, and overall I think the 1024x768 resolution works well, especially for a kid."
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"The device comes with about 10 or 12 programs but my 7 year old was board with those after a couple of hours; she spends most of the time now playing with the camera, which has pretty poor resolution."
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"And it's a big tablet, great screen resolution, and it seems very durable."
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"Great resolution and easy to see."
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Screen

Screen:
"It has a very slow processor, the touch screen isnt sensitive as it should be for a child, and the weight of it is ridiculous I got tired when holding it further more for my child."
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"Warning if your child drops this wrong, like my son and the screen cracks the company will not help you."
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"I talk today leapfrog support ppl and they said 1 years varanty doesn't covers to fix broken screen."
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"No idea how it got inside screen broken."
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"The screen broke on one within two weeks."
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"My son broke the screen on his first leap pad so this is the second I've had to buy."
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"Rinstagram much smoother than the original Ultra and the screen resolution is amazing!"
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"They seem like they are built durable as they are heavy and bulky but our screen cracked less then 2 weeks later."
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"Happy with the slightly larger screen than the original, my kids maneuver these easily and it's simple enough for me to delete add games to keep them interested."
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"The screen is bright and clear, and overall I think the 1024x768 resolution works well, especially for a kid."
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"Pros: touch screen, big size, seems durable for kids, and leap pad has lots of apps and games for it."
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Service

Service:
"Aside from the customer service being utterly inadequate, the device is very slow loading, comes with minimal directions on how to use camera feature and games."
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"I called customer service because this seemed ridiculous that I could not revert back to the original name."
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"LeapPad customer service offered 50% off acknowledging the problem with the device, but $50 is too much to pay for a device that only lasts two days... You are better off getting your kid an iPad mini."
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"Called leapfrog where I got it from and they have horrible customer service!"
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"No mention on customer service's indifference to our problem.5 3 14 : No word."
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"needs proper customer service training and value customers more not recommended good at all until they get it together and know what is valuable customers or poor customer service"
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"Furthermore, the games are extremely overpriced on the app store and the customer service is lazy at best."
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"Excellent service and item as described"
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"This would be a reasonable remedy if Customer Service ever reached out to you with a response."
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"(great service by Leapfrog, not so much Amazon in this case)But the few games that my 2 year old can play, he loves."
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"The phone customer service agent was very nice."
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Setup

Setup:
"Mine was not as easy to setup as I'd expected."
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"Luckily, the problem was my fault through impatience (the first set-up it took overnight to complete the update process but then was ready to go by the next morning).- It comes with some free apps, but once you dive in, it does not feel like a lot."
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"Don't believe the posts about slow downloads and hard to set-up."
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"The LeapPad will react sluggishly and be frustratingly difficult to setup."
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"Setting up the wireless was easy yet frustrating as it wouldn't fully connect until i rebooted it and it gave no indication that anything was wrong except when I tried to setup the account.3."
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"Yes, it's a bit frustrating for someone with a bit more experience...but the last thing you'd want is to buy this and then NOT be able to connect to wi-fi, for example, because set-up was too complicated."
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"After an onerous setup process, it worked great for about 20 minutes."
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"Here are my thoughts on it in list form:PROS- Easy setup & monitoring- Seems well-built sturdy- Large catalog of games, books, and videos with familiar characters- Multiple profiles for sharing with more than one childCONS- Inability to arrange icons on home screen (it really will frustrate you & your child- Hard point stylus."
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"Easy to operate and set-up."
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"Once you've setup the LeapPad, it runs very smoothly and is easy to understand."
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"The usability is excellent and he was quickly figuring out how to do nearly everything at 2 1 2.The setup was a bit arduous, and clearly needs a strong wifi connection."
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Size

Size:
"The video playback was a bit sluggish, the quality wasn't that great and the video played in a small window with no ability to expand it to full screen from what I could see."
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"A small child will not be able to hold the LPU in one hand while touching the screen with the other for very long."
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"She tries to watch the princess movies on it but the layout is confusing for a small child and there are not a lot of sorting options as you cannot customize it much."
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"Screen size, resolution, and replaceable batteries are its biggest drawbacks."
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"Of course, that took of space, and caused quite the problem with his LeapPad1.He absolutely loves the size of the screen, and really feels like he has something comparable to our iPad."
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"That's unacceptable for small kids."
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"Pros: touch screen, big size, seems durable for kids, and leap pad has lots of apps and games for it."
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"The screen size is larger than that of the leappad 2, yet still has the same great graphics."
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"Very sturdy and strong and the perfect size."
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"he absolutely loves this new one, although i think its kinda heavy for small hands but he seems to really enjoy this new version."
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"The size is great!"
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Speed

Speed:
"It also is very slow and can be frustrating trying to get things to load."
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"It's super slow, buggy, and applications fail to download over WiFi repeatedly."
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"It's a really slow and frustrating process."
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"Painfully slow."
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"When purchasing this item for my daughter, I scoffed at the Amazon reviewers complaining of a slow operating system... After all, this is essentially a childs toy, not a sleek new device for tech geeks."
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"It's slow, it freezes, and it is certainly not user friendly enough for our smart preschooler to use."
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"Slow loading times, but not unbearable."
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"she loves it, came fast"
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"It is OK and my son enjoys it, but at 3 years old, he is finding it to be slow."
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"Great learning tablet but at times waaay too slow."
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"I've seen better free apps on both the iPad and kindle, not to mention the Leap Pad Ultra is both horribly slow and really heavy to boot--neither of which is good for the preschool age children it's intended for."
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Value

Value:
"It really isn't a great value."
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"needs proper customer service training and value customers more not recommended good at all until they get it together and know what is valuable customers or poor customer service"
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"It did not appear to have significant educational value and the challenges were too hard for my son."
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"This product is a HORRIBLE value and if I don't have the patience to sit and wait on a buggy glitchy program to open and close my toddler sure wont tolerate it."
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"The value, the monetary cost, when considering hardware & software purchases lead me to believe that LeapPad Ultra is not a good value, or a bargain, when compared to more expensive hardware because in comparing, side by side, they are probably around equal cost, but LeapPad Ultra has a sort of planned obsolescence built in, in regards to growth and functionality as a child grows and developes, The operation of non-LeapFrog tablets is also more educational because kids are learning how to use a tool tools that they will likely be using for the rest of their lives, in some capacity."
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"Compare that now to the cost of children's educational programs for an iOS device that are between free and 1 or 2 bucks, and the value of this product washes away pretty quick."
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"It was expensive for a Christmas present, but it was a great value for this type of product."
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"Although I'll be honest, I'm partial to LeapFrog products in general - it's a good quality brand with high educational values."
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")Overall, I think this is a great buy for little ones between the ages of 4 and 9, and we've even introduced it to our two year old (and our 2 year old niece has one as well).The LeapPad Ultra has so much value at such a great price."
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"LeapFrog products always impress me because of their educational value, all while being fun."
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Video

Video:
"The video playback was a bit sluggish, the quality wasn't that great and the video played in a small window with no ability to expand it to full screen from what I could see."
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"No going on youtube (thanks to cousins showing them where to go) to find What does the fox say type videos and then click on the next video to pop up, which happens to be completely inappropriate!"
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"The LeapPad 2 doesn't do video, so that is a great upgrade."
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"Kids love playing games and watching movies with adults phones and tablets but I hate handing them over because they get dropped on the floor and can get badly damaged."
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"I was really worried about it being hard to connect it to the computer and getting the videos and pictures off."
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"She tries to watch the princess movies on it but the layout is confusing for a small child and there are not a lot of sorting options as you cannot customize it much."
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"LOVE LOVE LOVE....I love the games, music, books & videos you can buy as a cartridge or a downloadable app."
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"I thought we would be able to go to other kid friendly website but it's just some glitchy games and some you tube videos."
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"There are some science videos and DIY videos so it might be more appealing to older children."
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"In most of the other games, it's pretty much just video games with a break every 5 minutes to solve a puzzle, and the puzzle is the educational portion."
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Wi-Fi

Wi-Fi:
"It's super slow, buggy, and applications fail to download over WiFi repeatedly."
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"Tablet is good but slows on some apps even using Wifi! "
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"I read customer reviews and realized the LeapPad Ultra (which is what I bought) was not really the greatest product for various reasons (slow Wi-Fi, slow everything, bad screen resolution), but I though OK, I'm going to take a chance just so she can play the princess learning apps because they seem to be so great."
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"The WiFi connection is terrible and it's a bit slow."
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"Not able to detect connect to wifi."
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"Pros: larger screenCons: very slow processor (significantly slower than LP2), super slow Wi-Fi, terrible included apps, much heavier than LP2 (difficult for a child to handle), cost 50% more than LP2Update:After 2 months of use, the battery on a full charge only lasts 30 minutes."
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"They are so easy to use and set up with wifi."
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"I liked that it worked without wifi which most of our iPad apps do not."
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"Tablet is good but slows on some apps even using Wifi! "
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"Some people gave this poor reviews but everything is great with the exception of the leap search wifi feature."
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"It's very slow, needs to be reconnected to the WiFi many times during use (and it's not the WiFi that's the problem)."
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iPad

iPad:
"I was frustrated with iPad apps because:(1) The 3 year old always needed a lot of help."
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"My 3 year old loves to play with this, but the iPad is much less frustrating for me."
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"My mom bought Leapfrog Ultra February 16 - 2015.First day I was happy that my iPad was mine again but I was very wrong."
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"This device is so ridiculously slow that my son just gets frustrated and wants to play with my iPad or my iPhone."
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"Unfortunately he was already used to playing on my ipad."
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"But it is hard to compete with an Ipad."
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"An IPad or any other tablet is nice, but they can pull up anything on the internet & who knows what they may see or listen to."
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"I liked that it worked without wifi which most of our iPad apps do not."
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"She hasn't broken the kindle, iPad, laptops, iPhone or anything we let her use but a toy meant for kids and it busts right away."
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"Great product if your child has never used an iPad or played games on your cell phone."
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"My 3 year old loves to play with this, but the iPad is much less frustrating for me."
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