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More keeppies by Review Summary
TwitchCon Level Up Bundle by Review Summary ,  Nov 2, 2015

You are considering to buy this product but can not go over hundreds and thousands of reviews? This is just because there are too many of them. Would you like to have review summary with all positives and negatives presented on a single page? Here you are! We have developed a unique algorithm summarizing thousands of user reviews and presenting you with a product report. We hope this report will be useful in your decision. Enjoy!

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TwitchCon Level Up Bundle
Report Date: 11/04/2015
Based on 2292 customer reviews
Overall satisfaction: 4.4
Returned or considering to return: 2.6%

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Frequently Mentioned by Customers:


Individual Feature Rating
Compact5.0   average
Performance5.0   above average
Quick5.0   above average
Packaging4.8   above average
Quality4.7   above average
Resolution4.7   average
Button4.6   exceptional
Processor4.6   average
Setup4.6   average
Shipping4.6   above average
Simple4.6   average
Size4.6   above average
Xbox4.5   above average
Price4.2   average
Stream4.2   average
Video4.2   average
Hdmi4.0   average
Setting3.6   average
Playback3.5   average
Plug3.5   average
Power3.5   above average
Ram3.5   average
Windows3.5   average
Connection3.4   average
Support3.4   average
Instruction3.3   below average
Audio3.2   below average
USB3.2   below average
Service3.1   below average
Voice3.0   below average
Screen2.4   mediocre
Crash2.0   average


Quotes from the Reviews - What People Say about:

Audio

Audio:
"The only problem I had with this item that made it a 4 star is the audio config took FOREVER to setup , but otherwise , amazing! "
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"Anyway, I finally got the software to download and behold, the audio problem persisted."
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"I suspected I had an audio problem after my first recording when things seemed slightly off."
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"There is lag when recording, and the audio sync is incorrect."
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"Read the reviews that talk about audio problems - there are many."
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"The audio capture problems that many write about are very real."
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"this piece is of garbage is driving me absolutely crazy their software is junk when i finally do get it to even find the dang device its slow getting the settings right for the console the playback looks insanely choppy and blurry and if i manage to get it recording im sitting here talking to my mic for half an hour trying to make a youtube video only to find out the whole file is corrupt or the audio is all over the place ive never been so frustrated with anything this absolute garbage has literally brought me to tears after wasting so much time and money dont even wanna imagine what issues id run into if i used this thing for twitch"
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"Pros: Good control of stream rate, audio levels and general broadcast quality."
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"Would like to use my phone to control recording.4) downgrading surround sound to 2ch stereo is a huge drawback.5) input port should be passed to the output port whenever power is applied; not after the user has rebooted twice to install drivers.6) a headphone out jack with the final mixed audio would be very nice.7) need to be able to rotate the input before streaming."
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"i wanted to make a gaming channel, i would need a 150$ mic for a excellent commentary audio, plus there will be too much wires."
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"Concatenated version:It's awesome, records 1080p over HDMI at flawless framerates as well as high bitrate, manages source resolution changes in the middle of recording surprisingly well, good audio that's properly synchronized, and doesn't need any excessive cables to operate (low-profile)."
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Button

Button:
"Works wonderfully, and it allows me to be more composed and... well, eliminates the annoying clicking of buttons as I play."
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"Plug it in, hit the red button to start, hit the red button to stop, wait for it output your nice video file, and then off to premier or whatever your favorite editing software is."
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"One of the cooler features of the software is that one is able to stream to Twitch, YouTube, or Ustream with the push of a button, the user being able to save log-in information to any of the services and simply selecting the desired account from drop down menus."
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"The interface allows the user to record with one button (or even a pedal), easily title and tag their videos, and adjust the quality of the sound and video with little more than dials and drop down menus."
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"Software is very easy to navigate, just hit one button to record."
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"Stop and start our pause video recording with one button in software, nice."
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Clip

Clip:
"It was not easy to delete clips or navigate through the test video."
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"Besides not being able to import external audio video clips or simple fade in out effects really hinders using it."
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"I leave this thing recording for a whole day sometimes trying to get clips and it has not failed me yet!"
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"The video clips came out great - almost better than the originals."
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"Be warned though, you're better off using Windows Movie Maker or other editing softwares as the free software you can download from their website is only good for cutting splicing clips."
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"After watching one of his YouTube video clips, have to admit is pretty impressive."
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"I really like this capture card because of the easy to use software and you can playback and record a clip if you forgot to record it, when i have 100 GB of free space i can playback more than 2 hours."
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Color

Color:
"Colors are hard to correct and I have to have a different color setup for each game."
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"For at least a year and a half, I've used a low-end AverMedia capture card that recorded at 480p 30fps, and after much hassle of sharpening the image and doing color correction, on top of seeing other captured game footage videos, I decided to give this capture device a try."
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"I've tried a few other devices to do this and the Elgato seems to do a great job of keeping color and brightness which some other devices struggle to do."
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"The capture software sends whatever image adjustments (such as contrast, brightness, and color saturation) through the pass-through to the TV as well as applying the effect to the captured video."
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"v=qvbY_UHQk6Y)My review can be summarized in Pros and Cons:Pros:- User friendly software & cool user interface- Easy to set up- Great quality- Its size, it can fit anywhere- The color, that sexy black color is awesomeCons:- You can't play directly from your laptop or pc, you have to get your device connected to both tv and computer, because Elgato has a chip for recording that will have an input (video) delay by 2-5 seconds."
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"It's very small for portability and I love the black color."
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"I really liked that you could add your own color correction right when recording."
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Compact

Compact:
"Its compact design makes it easy to hide."
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"Compact and easy to to use."
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"Records splendidly, tiny and compact, and easy to use!"
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"Very sleek compact size."
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"I love the fact that this is so light and compact but yet delivers the best quality of game capturing I've seen out of the many capture cards I have owned."
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Connection

Connection:
"I only have one problem, if this device is not used for a while it has connection issue."
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"good but I have problems when connected to the computer I do not know maybe the problem of the registration program sometimes kept my game and sometimes not"
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"The only downside is that unless it is connected to my PC it does not work as a pass-thru device, so I have to remove it each time or my television won't see the signal of the captured device."
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"Lots of problems getting it connected and working correctly with my PS3."
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"1080p, easy to use, and cheap at thatOnly downsides are that it requires USB power to have the HDMI connection go from the console to the TV through the card."
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"When it losses connection it causes your tv screen to go blank which is terrible when you are playing games and streaming using the game capture."
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"good but I have problems when connected to the computer I do not know maybe the problem of the registration program sometimes kept my game and sometimes not"
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"Make sure you have great internet connection, over 20mbps download and 4 mbps upload speed if you decide to stream (MY OPINION).3."
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"Once it is connected it works quite well; however it was a pain to set up and get going."
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"I have a high end computer with a pretty good internet connection, so the computer is not the reason the streaming is so bad, trust me."
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"But only had used it with my old computer so this thing could still shine but my old pc couldn't really give enough power to this thing for over 30fps or stream it sadly :(I would only let you know that you need a good computer with good ram and a good graphics card and internet connection is important if you want to stream with this!"
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Crash

Crash:
"It crash and glitches, unbalances your audio and does not like any other recording equipment."
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"The interface is clumsy and glitches with random crashes."
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"I've had to extract a lot of footage from the temp files because of their terrible software constantly crashing and not saving."
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"UPDATE: I removed another star because the software is total junk, it crashes when you have long saves and DOESN'T EVEN BEGIN SAVING UNTIL AFTER YOU STOP THE RECORDING."
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"Software kept crashing on minimize restore along with other annoying issues."
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"3 stars If I continue to have crappy streams and crashes to desktop and loss of data capture then this will drop even more."
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"Then I checked if I could stream with it (one of the other capture devices I tried was supposed to have this capability but it would crash when I tried) and it worked too with no problem."
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"It's a great product but I'm giving it a 4 out of 5 because it sometimes crashes my obs."
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"Good, but there's an issue, it crashes."
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"Is good, I expect better but the software crash a lot, maybe is cause I have Windows 7 home premium X64, this company's are lazy not just elgato that's include logitech, the software program on my cam crash a lot too."
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"Works well for capture off of my PS4, the program sometimes crashes when editing."
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Handle

Handle:
"2 different pro competitor products (We'll call them Big Money) were not able to handle the output."
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"I wish it wouldn't rely so much on the computer and have more power for better quality video inside of the Elgato itself, my computer is to slow to handle the software, and the 1080p so i had to record in 480p barely and sometimes it glitches out and have to shut down the software."
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"Biggest problem with using this devise is that your computer may not be able to handle it."
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"I would rather use sony vegas for video editing as they can handle variable frame rates but unfortunately I am on macosx."
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"It's worth upgrading to a higher graphics card with hdmi out if you also want pc capture as well, let the card handle encoding and free up resources."
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"my computer can't handle 1080p recordings but this thing is one of the best recorders out there!"
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"IT IS AMAZING BUT THE DOWN SIDE IS MY INTERNET CAN NOT HANDLE 1080P"
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"What makes it so great is that it can handle long hours of recording which just perfect! "
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"The YouTube channel does a great job showing what you need to do and is very easy to record, A great buy and whatever microphone you use with it this system can handle very well and don't clash with each other like a different one we had."
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Hdmi

Hdmi:
"However it is not 1080p friendly to the PS3 due to the hdmi being encrypted."
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"stopped working on me, but could possibly be the hdmi cable, but a little confusing to use, but this product is ok. a bit pricy ..."
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"The HD60 can only work with the Xbox 360 & One, Wii U, and PS4 (the PS3 is incompatible because of its use of an encrypted HDMI input."
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"The cable box has HDCP on its HDMI output, so I expected that I wouldn't be able to use that with the Game Capture HD."
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"I had bought him a diamond something or other (non HDMI) and he had huge problems."
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"Great but broke I got it in January and the hdmi wore down and feel in I'd like a replacement preferably"
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"They even run through it using an HDMI switcher, well except for the PS3 which you have to use the special included cable for."
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"Does a good job saving hdmi video, wish it had component input."
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"On a side note one of the benefits of this device is that it works great as an HDMI passthrough for hooking up devices that don't use HDMI to your TV."
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"I don't really write reviews but some people want this for their PS3 and yes it does work but you will need a 1x2 HDMI splitter to make it work for your PS3, Over all it's a good buy if you don't want the old el gato."
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"Concatenated version:It's awesome, records 1080p over HDMI at flawless framerates as well as high bitrate, manages source resolution changes in the middle of recording surprisingly well, good audio that's properly synchronized, and doesn't need any excessive cables to operate (low-profile)."
_

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Hook

Hook:
"The card itself is not very big and its very easy to hook up."
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"The only reason I didn't give it five stars is because it's hard to hook up, and it took a few days to get it right."
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"It works I have no complaints the bad reviews are prolly because people don't know how to hook it up and don't have a good pc"
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"Easy to use, basically anyone could hook this up."
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"He was able to easily and quickly hook it up and start using it to record his game play."
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"Easy to hook to both the Xbox 360 and the Xbox one."
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"Okay it's small portable and sleek, easy to hook up and install BUT THATS THE CRULE JOKE."
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"Simply to hook up, easy to use the software."
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Image

Image:
"For at least a year and a half, I've used a low-end AverMedia capture card that recorded at 480p 30fps, and after much hassle of sharpening the image and doing color correction, on top of seeing other captured game footage videos, I decided to give this capture device a try."
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"It's very intuitive and I was able to add an image overlay and facecam within seconds without needing to reference the manual."
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"PROS:easy setup (almost dummy proof)captures 1080 (at 30fps)streaming capablepretty good software, has pic and cam supporttakes a huge load off of the computer compared to software captureCONS:It seems they forgot about how PC audio is different from console audio when developing this."
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"Image quality is accurate and the passthrough works very well."
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"Finally, editing should be more robust with the capability to import other images and videos."
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"Obviously with 1080p 60fps, the image clarity is amazing!"
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Instruction

Instruction:
"Like any new device, it should include instructions or how tos if you encounter a problem."
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"This is not as easy to use as the instructions show."
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"Little to no instructions, but its clear as day."
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"Unfortunately it comes with seriously minimal instruction."
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"During setup, instructions were not clear enough so 30 minutes was wasted scrolling through numerous Internet forums and videos just to get it hooked up and working."
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"We ended up going on YouTube to watch other setup instructions and we were finally able to get it to work."
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"Read instructions....great item"
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"It would be nice to have installation instructions and more info about the product in the package."
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"But the instructions and the piece itself is so user friendly I had no problems at all."
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"Clear instructions, plug and play ease of use, and gets GREAT footage every time."
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Internet

Internet:
"However Elgato has a built in Broadcaster; unfortunately the upload of my internet needs to be faster in order for the Elgato to be effective as Live Streaming Capturing Device."
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"Does anyone else have this problem, or is it just my Internet?"
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"It's really easy to set up once you download drivers from the internet, and follow the included getting started guide."
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"It is pretty much like the regular Elgato with lights and 60fps which doesn't really matter unless you have good internet."
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"Make sure you have great internet connection, over 20mbps download and 4 mbps upload speed if you decide to stream (MY OPINION).3."
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"I have a high end computer with a pretty good internet connection, so the computer is not the reason the streaming is so bad, trust me."
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"IT IS AMAZING BUT THE DOWN SIDE IS MY INTERNET CAN NOT HANDLE 1080P"
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Monitor

Monitor:
"The first time it failed, only the monitor display was off and I thoughtoh so i just have to start the system again in safe mode like I did before ... nothing happened, plus the display on the elgato software had disappeared as well."
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"However, I noticed that its HDMI port is getting looser recently, and I didn't unplug plug the cables that frequently to be honest...And this leaded to another annoying issue: Every 10-15 minutes, my monitor (both happens under my Samsung T27B550 & ASUS VE278Q) flashes for about 0.3 second...And I doubted that's due to the bad connection between my elgato & monitors : Before this happened, I'd say this is a good capture card (as everyone said)..."
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"getting this product i was worried about a few things...1. lag from my xbox to my monitor- absolutely no lag what so ever2."
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"I had to disable a feature on my monitor to be able to see my start menu.3) cannot use the command line or Windows global hotkeys to start stop recording remotely."
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"Had some funly settings and issues with my monitor settings but after fiddling with it it's so easy to use."
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"I finally was able to correct this issue with a second monitor."
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"It is really best used with multiple monitors"
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"However when the program opens it says One Moment Please... where the picture should be on the computer monitor."
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Packaging

Packaging:
"I wasn't happy about the product that I receive when I got the package."
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"I almost didn't want to take it out of the packaging, it looked so good."
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"The packaging is beautiful."
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"Nicely packaged, as described."
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"The package it's good as new and I love it good recording this is the best gamecature :)"
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"Great packaging."
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Performance

Performance:
"Works perfectly, amazing performance and recording quality and does well with streaming, too! "
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"Great quality and performance"
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"It met my expectations and provided great performance."
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"The performance is excellent."
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"Excellent, still keeps top performance being cheaper than the last generation of the same davice."
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Plug

Plug:
"You can also connect a mic to the game capture itself, however I wasn't able to test this because I don't have a mic with 3.5mm plug on it."
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"Now for online gaming, the device will not be able to record your voice if you plug a mic headset into your game console."
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"At least on my laptop it is.1 year warranty with good (not great) communicationCons:I have to unplug and plug the usb cord from my computer almost every time I start or the software won't pick up the signal."
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"But to remedy the issue, i have to disconnect my HDMI cord and plug it back directly to the PS3 and redo the settings, then i plug it back into the Elgato, which is an extreme hassle."
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"Couldn't have been easier to set up- just had to download the program, plug it in and I was good to go."
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"one downside is if you don't want to use it you have to unplug it then plug it back in when you do."
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"Easy and quick plug and play set up."
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"Plug it in download the software for your computer and your good to go."
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"Easy setup basically plug and play good software ."
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"It comes with a component adapter and it looks like I should be able to plug a Sega Genesis right into it (but I haven't tried that yet)."
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"(my issue was game audio was not being sent to my recording)(firmware update steps from support)Lastly, let's go ahead and update the firmware, by following the steps in this article:[...]For a short term review, elgato can take HDMI, RCA composite (red white yellow plugs), and component cables input which is nice."
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Power

Power:
"1080p, easy to use, and cheap at thatOnly downsides are that it requires USB power to have the HDMI connection go from the console to the TV through the card."
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"My only complaint is that it eats up the battery power quickly, which I expected given the processing power needed, so I have to keep it plugged in to a power source when doing captures that last more than 15 minutes."
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"I explained that the problem wouldn't be my computer's power as it had captured many recordings properly before and that my computer more than met the stated requirements for use of this device."
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"The only problem I have (which really isn't a problem), is you need the software running on your computer to be able to see your game on the tv, which for someone who hates to use power that I don't need, it gets bothersome."
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"However if you are using a laptop, or desktop that doesn't have USB power at all times like when it's turned off, this might be a hassle."
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"No external power source, which is terrific."
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"It is easy to use and it requires no external power source."
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"And it dose 1080p recording and streaming so is grate, and it has build memory on it and some chip not sure what its called, so it doesn't use too much of you desktop PC GPU or CPU power :) i recommend 100% PLEASE NOTE, MAKE SURE YOU HAVE A FREE PCIe SLOT ON YOUR MOTHERBOARD BEFORE BUYING THIS PRODUCT."
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"If you have a newer TV and feel like switching the display to 1080p every time then go for it, but basically you need a computer to power the device to even be able to have the video show up otherwise nothing comes up."
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"The reason I love this is because you don't need a power outlet."
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Powerful

Powerful:
"The device itself is powerful, HOWEVER if you have an unusual or complicated problem, I hope that you know a lot about programming or the Elgato hardware because you will be on your own."
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"I have experienced these problems, because I do not have a powerful enough computer."
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"The Elgato will work on a not so powerful computer, but the outcome won't be perfect."
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"There's a bit of a learning curve to get the right settings for your particular requirements but its a slick powerful unit for the most part."
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"I have an exceptionally powerful computer."
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"My gaming PC is extremely powerful and of course the Elgato works great with it."
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"While it might not be the most powerful app in the world, its definetly a great suite."
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"The software provided is powerful and offers a great deal of options for capturing and simultaneously doing commentary with automatic volume adjustments."
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Price

Price:
"2 different pro competitor products (We'll call them Big Money) were not able to handle the output."
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"This is an unacceptable flaw, especially at this price."
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"so if your doing consle like i am on xbox this thing is amazing i bought mine at best buy but have never had a promblem with it easy too set up and all u really need is a computer with an i5 core processor and a sinple graphics cards then u go to there websit to download there softwsre for it and the best part is its HD quilty but can mess around in the settings to make them the way u want to plis the software for it comes with a editer and u can even type all the info in a head of time for like youtube info like the title and tags etc and then upload as soon as ur done recording over all if ur doing gameplays i highly recommend this the price might be scary but it pays off in the end"
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"I upgraded to this from a $60 capture card and the difference in quality is marginal at best, I have to say I had no issues whatsoever with my crappy $60 card but this thing, almost thrice the price, has caused me nothing but grief."
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"Horrible waste of money"
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"Overall I am disappointed in the product especially for the price."
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"Hands down the best for the price."
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"Good product and a good price."
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"If the issue is fixed, I would recommend the AVerMedia Live Gamer Extreme product over the XCAPTURE-1, as it works just as well for way less money even if you have to buy a 30 dollar USB 3.0 expansion card to get it working."
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"It does component capture as well which is great- but this offering isn't cheap."
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"For the price it was decent though and I'm content enough."
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Processor

Processor:
"It's a laptop with a mediocre hard drive, decent processor, 6gb of ram, and a 1gb graphics card which has a driver that isn't working properly at the moment."
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"Comes with long cableNice designCons:Requires good computer with an i7 processor to record properly."
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"Other note: I own a Mac Mini (500gb memory, 4gm RAM, duo processor i5) and it works phenomenal."
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"Just make sure you check your processor, but overall when I used it the video was good and when it wasn't lagging for me (due to low processor) it was working fine."
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"This is a good product, it works fine, but remember your processor needs to be at least 2.00 ghz."
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Quality

Quality:
"- If this folder is shared, a friend can quickly review the .ts files on another PC using VLC if you're worried about the quality."
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"Recording streaming quality is superb but this product is missing a few key features for me:1) cannot stream directly to VLC clients on my LAN without needing an Internet connection."
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"No apps that were compatible with the Hauppauge were up to the same quality as the old Elgato EyeTV application."
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"Video quality is great, but creation is frustrating as hell."
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"As with most products on amazon, it's hard to tell from reviews what is quality and the best; rest assured this is pretty much it."
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"I'm very disappointed in elgato gaming for their lack of quality control and will not be purchasing anything from them."
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"The quality is top notch and the device is extremely easy to use."
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" Great quality!"
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"just save your money and get the HD60 proif you really want to stream quality and do it easily withOUT having to delay the webcam and mics in OBS just get the HD 60PRO"
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"If you want top quality recordings this is the card for you and is perfect for live streaming as well."
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"Unbeatable video quality!"
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Quick

Quick:
"Easy and quick plug and play set up."
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"The software includes a rudimentary editing capability that's great for a quick edit of the raw recording."
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"Quick easy to do business with Works great"
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"My son (15) loves this, uses it almost every day, very quick and easy way to capture your game play and post online."
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"The setup was quick and worked perfectly."
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Ram

Ram:
"Hooked it up to Windows 7 64 bit, intel i7 core, nvidia 460M, 16 GB RAM, SSD & USB 3.0 - the software complained that my machine was too slow, but then proceeded to capture live stream, again with HUGE variable delay."
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"works good on my friends computer, but unfortunately i didn't read the specifications and the RAM on my Computer is only 2GB :c"
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"Recorded ok on a Intel Core i5 3.2Ghz machine (Win7 and 8GB of RAM), but the 2 second delay in audio and video was frustrating."
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"I wanted something that uses minimal, if any, system resources because my system is a bit dated (i5 2500K CPU, 8gb ram, EVGA GTX 560 SC 2gb)."
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"It's a laptop with a mediocre hard drive, decent processor, 6gb of ram, and a 1gb graphics card which has a driver that isn't working properly at the moment."
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"Only complaint is the RAM it takes up."
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"Works great on my MacBookAir; this Mac doesn't have to much memory ram however the program runs well with out any kind of lag."
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"Other note: I own a Mac Mini (500gb memory, 4gm RAM, duo processor i5) and it works phenomenal."
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"Perfection as long as you utilize a PC MAC with up to date OS and RAM to allow for speed."
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"Just make sure you have a really good computer with really goo RAM otherwise you just bought a camera with no harddrive (in other words it doesn't work)"
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"But only had used it with my old computer so this thing could still shine but my old pc couldn't really give enough power to this thing for over 30fps or stream it sadly :(I would only let you know that you need a good computer with good ram and a good graphics card and internet connection is important if you want to stream with this!"
_

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Resolution

Resolution:
"Many people may get confused about the difference between 1080i and 1080p and 720p and all those other resolutions and end up messing around with these display settings and making matters worse."
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"Concatenated version:It's awesome, records 1080p over HDMI at flawless framerates as well as high bitrate, manages source resolution changes in the middle of recording surprisingly well, good audio that's properly synchronized, and doesn't need any excessive cables to operate (low-profile)."
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"Please change the device's resolution."
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"He loves the functionality and quality of the video resolution upon playback."
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"Reliable; easy to use; has good video resolution"
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"720p is a really good resolution and perfect for YouTube and other services."
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Screen

Screen:
"I had only few to little problems where the product itself would cut-out and I would just have a black tv screen, and then it would come back up, it's only happened slightly therefore I gave it 4 5 and it takes a while to load even with a good computer."
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"Like I said, the preview screen constantly glitches out and freezes on me every time I open up the program."
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"It would be nice to have a dashboard in the application somewhere to show progress of the export (UPDATE: there is a visible progress on the edit screen but it is very small and hard to see)What I like:1) Extremely flexible and configurable as for as video size and quality2) The software is easy to use3) The preview is great and can go to full screen4) Has editing ability for clipping videos after recordingGiven these issues, I am still rating this at 5 stars because at the end of the day it is all about the ease of use and the quality of the video it records."
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"The biggest downsides are 1) the TV screen intermittently and randomly turning black or dropping the signal, 2) the frustrating compatibility settings for your television in the software menu, and 3) the dropped video frames that causes the audio to get out of sync."
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"Not sure if it's me... but I definitely notice weird movement lag if you play on a big screen TV with fast FPS games like COD."
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"When it losses connection it causes your tv screen to go blank which is terrible when you are playing games and streaming using the game capture."
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"It's great but sometimes it cant multitask when I finish a video and it's rendering out and try to record something else it's starts glitching on the computer preview screen other than that it's a great device"
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"It would be nice to have a dashboard in the application somewhere to show progress of the export (UPDATE: there is a visible progress on the edit screen but it is very small and hard to see)What I like:1) Extremely flexible and configurable as for as video size and quality2) The software is easy to use3) The preview is great and can go to full screen4) Has editing ability for clipping videos after recordingGiven these issues, I am still rating this at 5 stars because at the end of the day it is all about the ease of use and the quality of the video it records."
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"I was able to salvage it with my own screen capture software and use the footage anyway."
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"It isn't a hassle for me to change the screen's input back for me and this situation is only during a transition from Off to On, On to Off or a change in settings of the Elgate hardware itself."
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"I chose this product because it was a gift for recording video on the screen of the computer, recommended for teens"
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Service

Service:
"Customer Service was horrible!"
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"Absolutely the worst customer service I have received from any product I have ever purchased."
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"I called elgato and after being on hold for 45 minutes before they even answered the phone I was greeted by an extremely unpleasant customer service rep."
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"The tech services aren't really that good (considering they still havent responded to my messages 2 weeks later)."
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"Great temporary product with horrible customer service."
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"That is horrible service for customers."
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"Awesome product couldn't ask for anything better service is great with elgato lifetime warranty and everything love it"
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"Worked very well at 720P - but the software is designed to stream to services, not a local client (even though that would be far easier technically)."
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"One of the cooler features of the software is that one is able to stream to Twitch, YouTube, or Ustream with the push of a button, the user being able to save log-in information to any of the services and simply selecting the desired account from drop down menus."
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"720p is a really good resolution and perfect for YouTube and other services."
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"The customer service is seriously the best I've ever had."
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Setup

Setup:
"Slighty hard to understand the software setup process, but has been smooth sailing since my third stream (the setup problems may have also been due to my less than spectacular laptop and OBS)."
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"Colors are hard to correct and I have to have a different color setup for each game."
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"It was kinda hard to get figured out but when I got it setup it was great."
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"During setup, instructions were not clear enough so 30 minutes was wasted scrolling through numerous Internet forums and videos just to get it hooked up and working."
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"Of problems the elgato is supertiny takes only 3 cords to setup!"
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"The only problem I had with this item that made it a 4 star is the audio config took FOREVER to setup , but otherwise , amazing! "
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"Excellent device, super easy to setup and use!"
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"I haven't had a single failed capture yet, it's really easy to setup, and all you need minus the software is in the box."
_
"Please see my unboxing, set-up and short gameplay clip to check out the quality if you'd like (https: www."
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"The set-up is easy and the quality of the video is phenomenal."
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Shipping

Shipping:
"I bought the Elgato before and set it up exactly like the instructions on my PS3 and it didn't work so I brought it to a expert and he said that the inside was broken probably from the factory shipping really disappointed with this."
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"About the shipment, was perfect, using the two-days free shipping mode it was shipped at Friday and had arrived at Monday lol."
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"Excellent prompt shipping, great product"
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"awesome the best shipping and the best game capture in the market i totally recommend..."
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"Fast shipping as well."
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"still learning all of the ends and outs but great buy, great shipping time, and easy set up! "
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Simple

Simple:
"LOVE IT, haven't used it but I love how simple it is! "
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"A little hard to figure out at first, but with a couple of tutorials, a very simple program that does just about everything you need for a gaming capture device."
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"They claim to have a simple easy to use system, but its just a frustrating piece of hardware that makes you dig through drivers which should be done automatically."
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"seemed simple enough and my son worked very hard to buy this himself and researched it (proud mom)."
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"Picture quality and sound quality is brilliant, and it couldn't be easier to set up, the editor is simple but works for me and it converts for many platforms like ipad, youtube, aswell as just mp4 and it converts it pretty fast too!"
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"There's nothing wrong with either editing program, just too simple for me."
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"If you are a beginer to youtube this is the best product to record your gameplays and the software is simple to use."
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"Amazing :) simple and plan."
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"I love it works perfectly and is very simple to connect and record."
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"Pretty simple stuff."
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"Small, super simple, and one thing that makes this product perfect, is it can only get PS3 to 720p (still HD)."
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Size

Size:
"I have only one small complaint and that is that the capture only does 30fps at 1080p and not 24fps."
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"--It's small and can be hidden quite well if you are looking for cable management--Looks and works great on Twitch TV."
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"It's so small so pretty I can't use it because my pc is not so good ."
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"It would be nice to have a dashboard in the application somewhere to show progress of the export (UPDATE: there is a visible progress on the edit screen but it is very small and hard to see)What I like:1) Extremely flexible and configurable as for as video size and quality2) The software is easy to use3) The preview is great and can go to full screen4) Has editing ability for clipping videos after recordingGiven these issues, I am still rating this at 5 stars because at the end of the day it is all about the ease of use and the quality of the video it records."
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"simple to setup, and install, the file size for the recorded videos is a little on the excessive side, but a converter will fix that, only wish i could get the webcam to work on it, but what c0ould possible be a windows 8 issue"
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"I love the Elgato capture card, coming from using avermedia(after disappointment) the elgato capture card is very versatile, very small, only needs 3 cords to operate, the software they release gets its updates, and i personally upload to my youtube channel, uploading gameplay videos and it comes out crystal clear HD."
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"It was really easy to understand on how to set it up and the software needed was very small in size."
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"I also love how small the HD60 is and that it's powered by USB."
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"It is a nice size and very high quality."
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"The unit is small, unobtrusive, and easy to hide if you don't want to be looking at it."
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"It's small and very easy for travel."
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Sound

Sound:
"Would like to use my phone to control recording.4) downgrading surround sound to 2ch stereo is a huge drawback.5) input port should be passed to the output port whenever power is applied; not after the user has rebooted twice to install drivers.6) a headphone out jack with the final mixed audio would be very nice.7) need to be able to rotate the input before streaming."
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"60 fps capture is a big plus, but my biggest complaint is that the device is not compatible with surround sound."
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"There is a problem with disabling Dolby in some games, however; this is that some sounds will only play through it otherwise you don't get those sounds at all."
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"Another device gave terrible picture quality and muffled the sound of the game."
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"It may sound like I was making a mistake but I wasn't."
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"Picture quality and sound quality is brilliant, and it couldn't be easier to set up, the editor is simple but works for me and it converts for many platforms like ipad, youtube, aswell as just mp4 and it converts it pretty fast too!"
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"The sound from the game is very strong and at a great volume when incorporating into edited videos if that's what you'll be doing."
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"It's Good But there's a little electric sound when recording also don't speak to loud or there will be a crackle go check out my channel Soccerblue to sample the quality"
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"We had to google how to get sound on the recorded video and game play, but its easy and lots of how to videos available online."
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"I like to record audio as well as video but it did not record sounds from my mic like in the lobbies."
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"The footage and audio sound and look great, I would highly recommend this product."
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Stream

Stream:
"Recording streaming quality is superb but this product is missing a few key features for me:1) cannot stream directly to VLC clients on my LAN without needing an Internet connection."
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"This happens very often and results in me not being able to stream or record reliably."
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"You may not be able to run the stream command"
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"It has a huge de-sync problem that gets worse the longer you stream."
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"to this date i have not been able to stream on twitch with it."
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"Slighty hard to understand the software setup process, but has been smooth sailing since my third stream (the setup problems may have also been due to my less than spectacular laptop and OBS)."
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"Pros: Good control of stream rate, audio levels and general broadcast quality."
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"just save your money and get the HD60 proif you really want to stream quality and do it easily withOUT having to delay the webcam and mics in OBS just get the HD 60PRO"
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"I Really recommend it.. it works great for recording live gameplay and to stream..just what I was looking for."
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"If you're wanting to stream from a pc it takes a lot of tinkering but it can come out perfect."
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"Works great already using it to stream on my Twitch channel!"
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Streaming

Streaming:
"Recording streaming quality is superb but this product is missing a few key features for me:1) cannot stream directly to VLC clients on my LAN without needing an Internet connection."
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"Though I can say that a capture card without an AV Component Composite option is not worth it for streaming seeing as a 60fps stream is very hard to come by and the game systems that don't have a built-in streaming option (like the twitch app) are the ones that require AV Component Composite (yes, that was a hit at the HD60)."
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"Downloading other softwares like OBS and sunflower will create lag while streaming, not very compatible at the moment with the capture card."
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"A little challenging to set up with OBS for streaming on twitch."
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"If you want to use it for STREAMING your games via console, I wouldn't recommend this product."
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"Elgato FORCES you instead to use their crappy streaming function within the Game Capture HD software.3."
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"Sometimes the studios will release a HD streaming only version of some of the Great Classics or other movies and I needed a way to capture a 1080P screenshot or some of the 1080P video for reviewing purposes."
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"Software that comes with it is great and easy to use especially for streaming."
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"If you want top quality recordings this is the card for you and is perfect for live streaming as well."
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"I have done a TON of research in my quest for a perfect 1080p 60fps capture streaming solution."
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"This isn't my personal experience so you're best off looking up someone who has experience with streaming if that's what you intend to use this capture card for."
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Support

Support:
"The reason I have decided to take my time and give this product a 1 star rating is due to the extremely disappointing interactions I have had with the tech support department."
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"So I tried it on another PC, and It didn't work, so I called support and found out that both PCs I tried using were incompatible."
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"very disappointing and would contacted customer support and nothing has been re-solved, at this point it would be great to get a replacement or something because its just unacceptable."
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"But not only did this work well, but their support folks were great in dealing with my grandson's issues with the device and the program."
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"After about 2 months, the product just stopped working and Elgato support couldn't figure out what was wrong, and they would not replace the item for me, so it ended up just being $150 down the drain."
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"I sent an email to Elgato support and they asked what error message was showing (and they gave me an example which I can't remember at the moment)."
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"I have had slight issues with the software in the past and have had the issues resolved in the past through their tech support dept with relative ease and in a timely manner."
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"I went through the paces with Elgato Support as well as tried a number of troubleshooting things on my own and could not seem to correct the problem for any extended period of time."
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"Amazing customer support !"
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"PROS:-Compact, stylish hardware design-Effortless setup and interface-Software very easy to use and includes editing and sharing features-Footage is very good qualityCONS:-Only support HDMI input-Doesn't support uncompressed video capture"
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"It works great, just make sure your computer can support it."
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Sync

Sync:
"There is lag when recording, and the audio sync is incorrect."
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"I set the delay perfectly in test, but after an hour or so, I get complaints from viewers about audio being out of sync."
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"Kinda weird as it is out of sync when I play it back on my computer."
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"I skipped back on the video thinking that maybe VLC Media Player was just out of sync but the video would still have the weird lag on the bottom of the screen."
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"Was able to sync to my YT account without issue and uploaded videos quickly."
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"I take back everything I said about the HDPVR it just has a noticeable audio sync which is far easier to correct then dealing with this seed of Discord himself."
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"When playing the video back in the Elgato editor I noticed the audio and video is not synced, yet when playing back the rendered output files they are perfectly in sync."
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"All being said the software with it works nicely and syncs up voice (mic on comp) and video (from ps3) very nicely, but once again, can't use bluetooth to do this."
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"Now, that is good if syncing up your audio is a major bother, but if it isn't then the fact that the audio and video are recorded together will infuriate you."
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USB

USB:
"Turns out this device only supports certain USB 3.0 controllers, which leads me to believe it could be that same problem with the AVerMedia product."
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"Came in broken the first day (the USB slot was popped off) but amazon was able to replace it and the second one works great! "
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"Hooked it up to Windows 7 64 bit, intel i7 core, nvidia 460M, 16 GB RAM, SSD & USB 3.0 - the software complained that my machine was too slow, but then proceeded to capture live stream, again with HUGE variable delay."
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"my usb cable which came was damaged"
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"Only problem is that if you don't have it plugged in to USB you will lose video on your TV."
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"1080p, easy to use, and cheap at thatOnly downsides are that it requires USB power to have the HDMI connection go from the console to the TV through the card."
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"At the end of the day, I am using the XCAPTURE-1 device paired with a PCI USB 3.0 controller which is compatible with it."
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"2 Ghz (or higher, before any boost or burst mode) dual core CPU, or 2 Ghz (or higher, before Turbo Boost) multi-core i3, i5 or i7 CPU Sound card (if your laptop can play sound, then it meets this requirement) 4GB Total Installed RAM (or higher) Built-in USB 2.0 portNow my computer's specs (I RECORD ON PS3 PS4 and only run the Game Capture software while recording): Windows 8.1 2.4 Ghz dual core i7 (3 Ghz with Turbo Boost) Sound card (obviously) 8 GB Total Installed RAM 1 x 2.0 USB Port, 2 x 3.0 USB PortLooking at the above, you'd think I'd be able to record any PlayStation game without a problem."
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"Came in broken the first day (the USB slot was popped off) but amazon was able to replace it and the second one works great! "
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"I also love how small the HD60 is and that it's powered by USB."
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Video

Video:
"Video quality is great, but creation is frustrating as hell."
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"First time I used it, the video was just horrible."
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"Plus I can't record long periods of time because it glitches up the video."
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"As a Mac user, this wasn't very user friendly - and I work in video production for a living."
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"Yes, I have a weird set up, I have a Video Switcher that comes out VGA, which is very hard to capture."
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"The only thing that he didn't like anticipate is that with the component in its manufactured state, he was unable to record the audio simultaneously with the video of his game play."
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"It been lagging on me and it keep messing up all the time for my first video it was perfect but now it's lagging all the time"
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"I use the free BETA 64 bit software from Elgato and it so far has been flawless on Windows 8.1.I haven't used it for live streaming and from the reviews some seem to have issues with that..but as far as a capture device for gaming and HD video...it has been great."
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"Since no BluRay or physical HD source exists for these movies...this fit the bill perfectly."
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"Sometimes the studios will release a HD streaming only version of some of the Great Classics or other movies and I needed a way to capture a 1080P screenshot or some of the 1080P video for reviewing purposes."
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"When the video signal would drop out, it would affect the recording as well."
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Voice

Voice:
"also this is my personal wish nothing wrong with the card itself but i wish it had a voice changer."
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"Now for online gaming, the device will not be able to record your voice if you plug a mic headset into your game console."
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"The only problem I have with it is it won't capture my voice although it does capture the voices of my friends so our videos sound like they're talking to themselves."
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"It has a lot of options, but the voice not being able to record until after the fact is very, very much a downfall for the product."
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"When used on Playstation 3 does not allow use of HDMI cable which makes recording chat voices not easy to do, had to use a seperate USB mic."
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"My computer is pretty good (3.6 gigs of ram, 257 gigs of memory) but when i record with live audio it is laggy, and the voice cuts in and out, and i emailed them about the problem almost a month ago and no response, recording w out voice is fine, but if you want to livestream and have trolling type of vids, or funny moments, then you need a pretty good computer (6+ gigs of ram, at least 100 gigs of memory."
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"IN ORDER TO HEAR YOUR VOICE YOU MUST BUY A MIC I RECOMMEND BLUE SNOWBALL"
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"But...Pros:Great quality videoComes with its own editing software, and voice over."
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"The set up is pretty quick and painless, the voice recording could be better but we didn't pick it up for that."
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"I wanted to know why I couldnt record audio and voice commentary at the same time... seemed like a pretty easy question to field."
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"All in all... good product and I highly recomend it for people that want to record their gameplay with voice commentaries."
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Webcam

Webcam:
"Second, and a more fundamental problem, the software is buggy, sometimes resulting in the need to shut down the program just to get the webcam to remain where the user places it in Stream Command, but it may also result in the loss of an entire video session because the software failed to pick up the game audio or the webcam froze during the recording."
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"If you own a next gen console please buy the Elgato HD60 because the old elgato will not be able to connect your mic, webcam or any overlay inserts."
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"I like using my overlays and webcam so it did not work out good with me."
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"just save your money and get the HD60 proif you really want to stream quality and do it easily withOUT having to delay the webcam and mics in OBS just get the HD 60PRO"
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"Stream Command allows users to insert webcam videos onto their game play, as well as graphics announcing the gamers team or channel name or even sponsor for the video stream."
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"I was able to use the overlay and webcam on my laptop while recording but not streaming because my laptop was underpowered."
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"Still able to stream easily without webcam."
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"Works very well, no real complaints other than I can't really use my webcam with it unless I set up a 3rd party program to do it for me, in which case I lose most of my ability to go back and record whatever I want after it happened..."
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Xbox

Xbox:
"Didnt work like I expected it to, I saw a bunch of youtubers use this for consoles, and I wanted to record some stuff on my xbox 360, but There was one problem.."
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"The HD60 can only work with the Xbox 360 & One, Wii U, and PS4 (the PS3 is incompatible because of its use of an encrypted HDMI input."
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"it did not have clear instrucrions on how to set it up to your xbox, tv, computer."
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"Another issue I had was that I had an older cable for my Xbox so it wasn't compatible with the Elgato so I had to buy a new HDMI cable."
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"One caveat though, the device requures either a PS or Xbox connected to record, it does not record what is on your TV screen monitor."
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"My old Haupaggue had the RGB pins, and this was quite annoying due to different adapters between my PS3 and Xbox 360.Overall, a solid unit."
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"This works great for my Xbox One."
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"I have had an Xbox One, PS4, 360, and a PS3 all running through it with no problems."
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"My 11 year old Grandson loves it for his Xbox 360."
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"Might as well get an Xbox one with its own game capture."
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"Easy to hook to both the Xbox 360 and the Xbox one."
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