Find us on Facebook
More keeppies by Review Summary
Creative Sound Blaster World of Warcraft Wireless Headset by Review Summary ,  Aug 21, 2015

You are considering to buy this product but can not go over hundreds and thousands of reviews? This is just because there are too many of them. Would you like to have review summary with all positives and negatives presented on a single page? Here you are! We have developed a unique algorithm summarizing thousands of user reviews and presenting you with a product report. We hope this report will be useful in your decision. Enjoy!

Top of the page

Creative Sound Blaster World of Warcraft Wireless Headset
Report Date: 01/03/2016
Based on 447 customer reviews
Overall satisfaction: 3.1
Returned or considering to return: 9.8%

Buy on Amazon

Frequently Mentioned by Customers:


Individual Feature Rating
Fit5.0   above average
Listening4.7   above average
Color4.6   average
Gaming4.6   average
Packaging4.5   above average
Comfortable4.4   average
Control4.4   above average
Voice4.3   above average
Sound4.2   average
Surround4.2   average
Quality3.9   below average
Charging3.8   average
Light3.8   below average
Volume3.8   average
Wireless3.7   below average
Support3.6   average
Microphone3.5   below average
Cable3.2   below average
USB3.2   below average
Design3.1   below average
Service2.8   mediocre
Price2.6   mediocre
Warranty2.2   below average
Transmitter2.1   mediocre
Plastic1.7   mediocre


Quotes from the Reviews - What People Say about:

Cable

Cable:
"The cable that came with mine broke in about 6 months, the cover on it makes it twist itself and the cables inside until it snaps, but at the moment I'm just using a old micro mobile charger, so make sure to have a backup handy."
_
"The cable broke after many months but that was my own fault and I bought a new headset which was awful for the same amount of money."
_
"I've been using that mic with an extension cable ever since the headphones broke, and it has lasted a lot longer than the Zalman mic it replaced."
_
"I cant even count the number of headsets i have broken by rolling over the cord with my chair or fallen off my desk."
_
"I was particularly interested in the wireless aspect of this headset, since I've gone through about 8 headsets (ranging in price from $20 to $150) in the last 5 years that have all broken due to cord mishaps."
_
"It includes a USB charger cable that uses the more heavy-duty twisted nylon cord, and is easily replaceable."
_
"After so many years of usage also the usb cable's port died or thinned that didnt make contant, i replaced it with one from commerce (its pretty common cable) and i was also forced to glue the port of the headphone's so i wont eventually destroy the headphone usb input plug from the many in outs."
_
"They sound GREAT, and being able to get up and walk away without a cord AWESOME."
_
"Works great other than now there is a ear piece that is dangling by the cord on the left side."
_
"All in all, while the WoW headset is pretty, I've had so many issues with it that I'm about just give up and go for my old cheap but reliable headsets and just wrap the cord with something durable."
_

Back to top         Buy on Amazon

Charging

Charging:
"The only downside is that the charge doesn't last as long as it should."
_
"After only a couple weeks of use I started to notice the charge would not hold over time this diminished to not being able to charge at all."
_
"I was unable to charge them anymore."
_
"But I have to charge it pretty consistently so the wired would have been better"
_
"So i received the NEW headphone from Creative and after 2 weeks it stopped charging so i had to keep it plugged... so much for wireless... so another RMA, another 30$ shipping... Third pair i received it today and the usb transmitter was plit in half so i assume its not a brand new and of course it dont work."
_
"-battery life is good (can get a good 6-8 hours per charge, and can always just jack in with usb power port if it dies while playing (can take about 6 hours to fully recharge)-great range on wireless signal (i live in a large 2 story, can get clean signal in the room right below mine, and can get signal from almost anywhere on the floor i'm on (even a few spots in the basement 2 floors down)."
_
"Fortunately the USB charging cable makes getting power pretty easy but if it had a little more battery time I wouldn't need to ever worry about doing this at all...Comfort wise its quite comfortable, though a little on the heavy site."
_
"Right out of the box the sound quality is crap, but let it charge for a couple of hours and the sound quality is outstanding."
_

Back to top         Buy on Amazon

Color

Color:
"They are cheaply made and even for a warcraft player who enjoys the novelty of the colors, I wouldn't recommend it."
_
"The interchangeable emblems are great and you can program to be any color you want, flash or change colors."
_
"They come with alliance horde ear plates, and you can adjust the glow color (or turn it off entirely) to just about anything- Great for small heads; I consider this a huge benefit."
_
"The covers are simple to remove, and I love that the colors change while its on."
_
"The pairing was easy, and the UI to change the colors on the ear is very smooth and easy."
_
"These are good headphones and it's very cool how the colors on the sides change."
_

Back to top         Buy on Amazon

Comfortable

Comfortable:
"The only things that are not the best about this is the comfort and the style."
_
"comfortable and even better when broken in."
_
"Headset was comfortable and worked fine until the headband broke near the right earcup."
_
"Granted, it's cool how they light up and they were comfortable, however, the craftsmanship is horrible and the audio quality is even worse."
_
"While the headphones are really comfortable and sound quality is good, the microphone is horrible."
_
"Comfort was very disappointing."
_
"Had good sound quality, range, and the most comfortable headset possible."
_
"loved them was very nice comfortable, be careful with them the plastic is thin at the points where you adjust them, my pair made it about 7 months maybe and a couple more with duck tape before the wires messed up."
_
"It makes a soft-spoken person sound confident and comfortable."
_
"The sound quality, look and comfort of these are the best i've had out of any previous headsets."
_
"The sound quality is ok and its great at blocking outside noise, stays comfortable."
_

Back to top         Buy on Amazon

Connection

Connection:
"broke connections after 8 months use, wouldn't recommend it"
_
"Well, fortunately the engineers who designed this knew that so they made sure the weak point was right along the connection between the cups."
_
"If they are only complaining because the plastic connecting the headphones is poor plastic."
_
"Every couple of hours the mic would some how lose connection and people in vent would complain about me being squeaky."
_
"This product lost microphone connections so many times so it made me happy when I stepped on this set and destroyed it."
_
"At the very best, successfully connecting to the transmitter works about 60% of the time."
_
"People keep complaining I develop some sorta transformers sounding voice randomly, at first I thought it was just my connection but then I was able to actually record it happening."
_
"It effects the entire system while a USB headset is connected, not just WoW.--I would say I'm happy with these but there are some issues."
_
"The 8 hour runtime is fanatsic and the clarity of the wirless connection and range is also great."
_

Back to top         Buy on Amazon

Connector

Connector:
"With a gaming mouse, the USB cord used to charge the headset, and the receiver for the headset, it has the potential to become excessive, and my previous PC did not have enough USB jacks to maintain my operations."
_
"Now however it is an ugly paperweight as the USB wireless connector failed and I can't get a replacement for it."
_
"- usb connector broke- constantly disconnects- doesn't like to show up on my computer- likes to turn off for a while, even when it's plugged in- ear piece brokeFull Review:I wanted to buy a wireless headset because my cat kept chewing the cords of my other ones."
_
"After a couple of months the usb connector broke."
_
"I looked up reviews for it and I couldn't find very many that were particularly bad - I remember one complaining about the ear piece breaking off and another complaining about the connector, but my techie boyfriend assured me we could always get a warranty or he could fix them if they broke, so I got it."
_
"THIS IS MY SECOND WARCRAFT HEADSET AND THE SAME THING BROKE ON BOTH OF THEM WITH VERY ENTLE USETHE PLASTIC CONNECTOR THAT HOLDS THE EARBUDS ON WILL BREAK GUARATNED ONLY LASTED 6 MONNTHS WITH GENTLE USE"
_
"Replacement's for the USB connector have been out of stock for months, calls to Creative have gone nowhere, and I feel burned."
_
"-battery life is good (can get a good 6-8 hours per charge, and can always just jack in with usb power port if it dies while playing (can take about 6 hours to fully recharge)-great range on wireless signal (i live in a large 2 story, can get clean signal in the room right below mine, and can get signal from almost anywhere on the floor i'm on (even a few spots in the basement 2 floors down)."
_
"Set up was fairly easy, pretty much plug and play with the USB connector."
_

Back to top         Buy on Amazon

Control

Control:
"Buyer beware the quality control on this headset is suspect."
_
"Despite Creative's claims that this headset is Mac-compatible, it isn't, at least not on my machine (which is a new iMac).At first the driver appears not to install properly (giving a kext error), and then you are unable to open the Audio Control Panel."
_
"The sound is amazing once you've tweaked the settings in the control panel, the lights are a gimmick make sure to have them off to save battery power, you can have them charging while you use them but battery life is only about 8 hours of heavy use, not much but as long as you have it connected while sitting at the computer it's fine."
_
"You can tweak the settings to suit your needs with the Creative control panel."
_
"Dear creative customer support and quality control DO THE LETTERS F and O mean anything to you?"
_
"The controls are easy to use, and I like how the microphone is removable so you can use it as just a regular headset."
_
"Overall: excellent product - it has superb audio quality and the downloadable menu that goes with it offers great dynamic control of the audio (a lot like my larger receiver)."
_

Back to top         Buy on Amazon

Design

Design:
"I had the wired version of this headset... broke it... MY fault, not design or quality, I just screwed up."
_
"Well, fortunately the engineers who designed this knew that so they made sure the weak point was right along the connection between the cups."
_
"Unless they change the design this is a peice of junk that with regular normal use will break in a very short time."
_
"the extention design for bigger heads like mine is a weak spots the headset it snapped just when i streched it to put it on my head."
_
"Either the quality assurance testing was completely bypassed during testing phases, or the QA department needs to be fired for allowing such a flimsy cheap design into production."
_
"This is bad design, in my opinion, because I believe it will lead to people damaging their headsets."
_
"This headset is poorly designed - the head band will break very easily - don't waste your money - explore the logitech models"
_
"i feel the wireless headset is well designed and cool looking and pretty convenient to use."
_
"Well, fortunately the engineers who designed this knew that so they made sure the weak point was right along the connection between the cups."
_
"I would love to give a recommendation for this product, but instead I must recommend against this product due to a flawed design and low-quality material."
_
"The overall comfortness of the headset was also a great design."
_

Back to top         Buy on Amazon

Fit

Fit:
"They fit completely around your ear, which is nice."
_
"The fit is pretty good even after a few hours of use."
_
"At their unextended adjustment, these fit perfectly- Adjustable volume on headset earpiece; great for when I'm wandering around with these."
_
"I can wear it for hours without an issue, they are confortable and fit on my head perfectly."
_
"If you have an alternative Microphone that will fit i recommend this headset for purely its Headphone portion, but never for the Mic."
_

Back to top         Buy on Amazon

Gaming

Gaming:
"Best product every purchased, still running, I'm abusing it every day, battery is semi ok, not so great, but its every days use, for gaming and etc, at least 8 hours a day."
_
"after just 2 months of use the headset broke i use it for gaming but after about 2 months give or take a few days one of the ear pieces broke from the stem and they cant be used anymore so there goes a good $70 if u want some good headset just buy them from Logitech because this was an absolute waste of money and time"
_
"Probably the best wireless gaming headset available for the Mac right now, especially at the current price."
_
"This is a great headset for gaming."
_
"This is the third gaming headset I've owned and by the best."
_
"As a 5'3 petite woman, I find a lot of gaming peripherals are scaled up a bit too much for comfort."
_
"If you want a good gaming headset look elsewhere."
_

Back to top         Buy on Amazon

Heavy

Heavy:
"I was using Turtle Beach for about a year and I switched to these because they were lighter weight on my head, the Turtle Beach was to heavy on the top of my head and it was uncomfortable to game for long sessions but not with these."
_
"This headset looks cool and works fine but the left side with the mic is rather heavy and after only a month usage it broke off when I picked it up."
_
"Excelent sound - bulky but not heavy they are comfortable to useOne ear piece snapped off from soundblaster face book page seems to be factory defect affecting a batch of them - tech support took several email to arrange for for rma once I got a reply starts moving really fast though."
_
"While these cons seem pretty heavy, the pros outweighed them for me; I am now on my second set of these."
_
"The headset is comfortable and not heavy, I'm not sure about the noise cancelling bit as I don't usually have other things going on in the background while I play."
_
"The sound quality was better than my previous headset, the comfort was great (maybe a bit heavy), and the wireless range was awesome."
_
"Fortunately the USB charging cable makes getting power pretty easy but if it had a little more battery time I wouldn't need to ever worry about doing this at all...Comfort wise its quite comfortable, though a little on the heavy site."
_
"It is also very comfortable, not too heavy, it fit on my enormous head without much fuss."
_

Back to top         Buy on Amazon

Light

Light:
"After about a month it stopped working, the lights didnt stay on, from the get-go, and worst of all, it burned my computers sound and usb chip, STAY AWAY FROM THIS PRODUCT."
_
"Granted, it's cool how they light up and they were comfortable, however, the craftsmanship is horrible and the audio quality is even worse."
_
"Length of ownership is one year with very casual light use so it is very disappointing that these did not last considering the price."
_
"Well the thing is that knowing how careful people can be with their stuff, and how well people use them, i though well this people are just been too harsh on the product, and the stuff they complain can easily be fix or overcome, guess what, i was right, people who complain about the mic don't know how to configure it right, or have some other problems somewhere, i guess i got the lucky one from the lot cause mine work perfect since i got it out of the box, i just have to adjust the volume level cause yes, the micro is sensitive, but if you put it about 18% like it said on the creative page, guess what it work just fine, and micro sound quality is very good, no complains from any friends or guild mates, used ventrilo, and didn't have to change any settings, the sound of the headset is really good, i mean, is a headset, not a 5.1 surround hd system, and with the settings of the software that comes with it, the sound improve even more, love the glowing lights and how you can customize them, although i have them mostly off to save some batteries, ohh the batteries, they are great, i charge them and forget i was wearing the headset, i start to use it at 7am, and at 7pm they discharge,so that's like 10 hours, they say it last 9 so..., well guess it kinds of goes that long without the lights, they are comfortable, but whatever you were in your head for more than 2-3 hours is going to start to bother you at some degree, so i just take them off for a couple of minutes and that does the trick."
_
"Only glitch is with sound quality and the lights!"
_
"The last problem was with the earphone lights."
_
"The sound is amazing once you've tweaked the settings in the control panel, the lights are a gimmick make sure to have them off to save battery power, you can have them charging while you use them but battery life is only about 8 hours of heavy use, not much but as long as you have it connected while sitting at the computer it's fine."
_
"Well then the headset quit working though all the lights come on so I know it is physically working."
_
"The sound quality is great, the light up panels were easy to figure out and was happy I got them!"
_
"Great product, originally had trouble with lights but after a few you tubes was able to solve the changing lights."
_

Back to top         Buy on Amazon

Listening

Listening:
"The In game sound is fantastic in WoW, and sound quality is vary good in other games as well, but the quality when just listening to music is not great, but then I just remind myself they were not designed to be studio quality phones, they were designed for gaming and in that capacity the sound is great."
_
"I have been able to go to the restroom or kitchen while still listening to the boss tactics in world of warcraft."
_
"iuse sometimes when listening to music i enjoy them"
_
"The second time I put it on the left bracket broke then it would not connect what a piece of garbage I got to listen for a little while very unimpressive lows even when I turned the bass to the point of distortion the mid's and low's the mid's where good voice was very crisp and music was better when there was just a little base I was listening to some classical music it sounded the best."
_
"This is a product with great bass and is highly customizable to suit your listening styles."
_
"I was truly amazed by the sound quality, it felt as if I was listening to the game for the first time, there was a lot of sounds I was missing before!"
_

Back to top         Buy on Amazon

Microphone

Microphone:
"I've been using that mic with an extension cable ever since the headphones broke, and it has lasted a lot longer than the Zalman mic it replaced."
_
"I wouldn't pay full sticker price for this item seeing as to how horrible the Microphone is."
_
"mic quality is fine havens had any complaints yet and i sound really clear."
_
"the headset broke when i was putting it on my melon and the mic boom shorts out and makes a loud crackeling noise!"
_
"The sound is still great although I haven't been able to use the mic cause my computer won't let me use the mic boost for a USB mic, That only works for the 3.5mm jack setup."
_
"The mic quality is terrible and all of a sudden you will sound like a robot in Vent or Skype which will require you to unplug and re-plug as well as shut down the program and reboot."
_
"The installation was easy, and the headphones sound is good and the mic picks up the voice well."
_
"Looks great but the microphone doesn't always work properly for some reason ..."
_
"They think my headset has amazing sound (as in microphone receiving quality).. Definitely recommend this! "
_
"Although she had a little trouble getting it to work with her Mac, I was able to adjust the microphone volume in the system and after that it was great."
_
"I got this thing forever ago on the basis of it being a 5.1 sound headset and had a 'good' microphone that'd work for my workplace as well."
_

Back to top         Buy on Amazon

Packaging

Packaging:
"Read directions on package, don't use to much, apply to the broken area(s), let is set overnight...voila!"
_
"Inside the Box...The headset I received was packaged well, i would find it hard to see any a way that the headset could become damaged while shipping."
_
"I didn't even unwrap them, but he raved about how well the product was packaged, and said that the headphones were everything he'd imagined."
_
"They came in the mail, great packaging, and I plugged them in and downloaded the needed drivers."
_
"The packaging is very robust."
_
"Inside the Box...The headset I received was packaged well, i would find it hard to see any a way that the headset could become damaged while shipping."
_
"SETUP...There is no software disk included in the packaging, you will have to go to the creative website and download the latest drivers."
_

Back to top         Buy on Amazon

Performance

Performance:
"The performance of the sound is crisp and clear."
_
"the creative soundblaster wireless headphones perform perfectly whether in use for gaming or regular use over the internet at times leaving one breathless and to the quality and depth of the sound produced."
_
"I got the wired headset, it performed extremely well."
_
"The headset performance is good however the frame is of low quality and prone to breaking."
_
"I've used it lightly (read I don't play hardcore) with PC games and have been happy with its performance both for the speakers and the headset mic."
_

Back to top         Buy on Amazon

Plastic

Plastic:
"It was originally 5 stars, i bought my pair 5 years ago despite the negative reviews of it being made out of plastic."
_
"Now i come to the transmitter, it's plastic, the button to sync to the headset is terrible and I'll let you know why in a minute, my transmitter has recently started to fall apart, I've actually had to physically open it and used a pin to replace the button so i can sync them."
_
"While yes recently the little plastic band broke leaving a dangling ear piece I feel 5 years is a good lifetime for any headset."
_
"item plastic is weak and broke with in a month of owning the product sound quality and confort was nice though"
_
"If they are only complaining because the plastic connecting the headphones is poor plastic."
_
"They work just fine you have to recharge them every couple hrs and they are very easy to brake so if you do buy them make sure you are very carful around the ear pice's they look thik but on the inside were you can extend they are very thin plastic and easy to snap."
_
"loved them was very nice comfortable, be careful with them the plastic is thin at the points where you adjust them, my pair made it about 7 months maybe and a couple more with duck tape before the wires messed up."
_
"Well it work for 2 months and as I was taking them off the plastic snapped and that was it."
_
"A lot of people were saying that it would break very easily or that it was poorly made with cheep plastic."
_
"If they had spent a few extra dollars in construction to use metal or a stronger plastic, this would have been a great headset."
_

Back to top         Buy on Amazon

Plug

Plug:
"It works, it looks good, the bags nice, but for the price I expected it to be more plug an play."
_
"Set up was fairly easy, pretty much plug and play with the USB connector."
_
"You plug in hte dongle and start the headphones..you are good to go (if you are not bothered about the fancy lights)."
_
".....I plug in the tap chat, and as windows loves to do, it immediately tries to find the device and download drivers."
_
"It's a no hassle plug and play type headset, even with basic drivers."
_

Back to top         Buy on Amazon

Price

Price:
"the message to take home before you buy this is never ever lose the transmitter or damage it, you'll be paying half the price of a new pair of the same headset to replace just the dongle."
_
"Worst money I've spent in a long time"
_
"The problem is the cheap manufacturing."
_
"Yes it broke where all the others broke so I probably am out the money since I kept them longer than I should, but you pay to go to college don't you?"
_
"I bought two of these for my boys and paid premium prices and both of them broke within a couple of months and because I live in Australia, it would cost too much to post back and fix."
_
"The cheap plastic they are made of broke after only 2 hours use."
_
"I found them at a great price."
_
"It works, it looks good, the bags nice, but for the price I expected it to be more plug an play."
_
"Very good product at definately a good price."
_
"This headset is poorly designed - the head band will break very easily - don't waste your money - explore the logitech models"
_
"This is a great wireless headset for the money."
_

Back to top         Buy on Amazon

Quality

Quality:
"I had the wired version of this headset... broke it... MY fault, not design or quality, I just screwed up."
_
"great sound quality not very friendly with windows 8"
_
"very poor quality, replacement sent broke within a month, very poor service from manufacturer, gave up trying to resolve problem"
_
"Poorly made, feels cheap and like it's going to break, sound quality is god aweful, and guildies complain about my voice output."
_
"item plastic is weak and broke with in a month of owning the product sound quality and confort was nice though"
_
"mic quality is fine havens had any complaints yet and i sound really clear."
_
"I get the same comfort and sound quality as the wired set, but I can walk around the house!"
_
"Great sound quality, and the voice changer is a fun feature."
_
"They think my headset has amazing sound (as in microphone receiving quality).. Definitely recommend this! "
_
"Had good sound quality, range, and the most comfortable headset possible."
_
"The sound quality, look and comfort of these are the best i've had out of any previous headsets."
_

Back to top         Buy on Amazon

Service

Service:
"very poor quality, replacement sent broke within a month, very poor service from manufacturer, gave up trying to resolve problem"
_
"Customer service was horrible... BUY RAZER! "
_
"After few email exchanges with Creative's customer service, I was informed that they are unable to fix for me because I don't have my original receipt and the proof of purchase although I have sent them a picture of two boxes of the headsets and registered serial number)."
_
"Sound effect of this product is good and easy to use(2 stars)2. customers service and other aspects are zeroIf you have a same problem with this product please write a review on Amazon."
_
"On the website there is not a good customer service number so I did some research and found one."
_
"I cannot say how good or bad customer service is, we attempted to use glue to fix them, invalidating any warranty we would have had."
_
"Excellent product, delivery not as fast as expected but still and excellent product and service, Would recommend highly as a headset! "
_
"The customer service from the Creative Sound website were quick in answering my questions and very helpful."
_
"After few email exchanges with Creative's customer service, I was informed that they are unable to fix for me because I don't have my original receipt and the proof of purchase although I have sent them a picture of two boxes of the headsets and registered serial number)."
_
"Sound effect of this product is good and easy to use(2 stars)2. customers service and other aspects are zeroIf you have a same problem with this product please write a review on Amazon."
_
"2nd service is awful the only way i had to contact creative was using the serial number which didnt work."
_

Back to top         Buy on Amazon

Setting

Setting:
"It was very disappointing -- I got the headset, put it on, played with the settings."
_
"The one drawback I noted was that when I changed the system volume settings outside of the Sound Blaster control panel, or when someone spoke on Ventrilo, or when almost any other audio was output) the sound would briefly cut out."
_
"Finding it in the support site was nearly impossible (eventually finding it, some 30 min later).I installed the software and could not find any kind of outbound sound settings other than to change my voice (which was fun to play with for a few min, but really, just annoying to others on vent).So no settings what-so-ever to help resolve the issue I went to creative support (which took a day or two to respond to)."
_
"The sound is amazing once you've tweaked the settings in the control panel, the lights are a gimmick make sure to have them off to save battery power, you can have them charging while you use them but battery life is only about 8 hours of heavy use, not much but as long as you have it connected while sitting at the computer it's fine."
_
"You can tweak the settings to suit your needs with the Creative control panel."
_
"Amazing sound quality and audio settings for a wireless headsets."
_
"Please no comments about adjusting settings, I have done everything possible with no success."
_
"If you keep it on default setting, the sound is quite good."
_

Back to top         Buy on Amazon

Sound

Sound:
"sound good but problem is with the usb bluetooth part and the part tha slides out breaks to easy"
_
"great sound quality not very friendly with windows 8"
_
"I bought one of these because it looks cool and WOW is my favorite game, it sounds good, but only after 5~6 weeks use, it broke into two pieces from the middle."
_
"Poorly made, feels cheap and like it's going to break, sound quality is god aweful, and guildies complain about my voice output."
_
"UsageThe headset fails in things that have nothing to do with sound."
_
"Sound was fine but broke into with in 3 months."
_
"The sound is amazing once you've tweaked the settings in the control panel, the lights are a gimmick make sure to have them off to save battery power, you can have them charging while you use them but battery life is only about 8 hours of heavy use, not much but as long as you have it connected while sitting at the computer it's fine."
_
"I get the same comfort and sound quality as the wired set, but I can walk around the house!"
_
"Great sound quality, and the voice changer is a fun feature."
_
"Good sound, I'm told voice comes through very clear over net."
_
"The installation was easy, and the headphones sound is good and the mic picks up the voice well."
_

Back to top         Buy on Amazon

Support

Support:
"Creative Customer support is also big failure."
_
"But this time, without any force or accidents, the exact same part of the headset is broken again (between the head support and the earphone)."
_
"I was gifted a pair of WoW head phones for christmas after 4 months of use the cord brake I have been trying to get customer support with sound blaster and they always try to not send me a new cable or have me buy one they want me to buy a new head set DO NOT BUY SOUND BLASTER worst customer support ever DO NOT BUY DO NOT BUY DO NOT BU DO NOT BUY!"
_
"I've tried contacting Creative since I'm still within warranty but they have no phone support and they don't return my inquiries on the problem, I've received zero response from them."
_
"--- FINAL THOUGHTS ---If it didn't break I would have given it 4 stars, and I would have never known that Creative Support is virtually non-existent."
_
"This was only after a myriad of issues with the original OS X drivers (they finally [mostly] fixed weeks after release and a support forum full of complaints).Although the stereo audio quality is fantastic, the outgoing mic quality is terrible."
_
"If that wasn't bad enough, Creative's support sucks ass"
_
"Great for windows 7, says supports Higher but does not support Windows 8 or 8.1 ever!"
_
"I wrote to Creative support to ask what I could do."
_
"Hey everyone, most of the reviews for this headset say pretty much the same thing: very good sound, effects are cool, but support is lousy and they are made of cheap plastic."
_

Back to top         Buy on Amazon

Transmitter

Transmitter:
"Now i come to the transmitter, it's plastic, the button to sync to the headset is terrible and I'll let you know why in a minute, my transmitter has recently started to fall apart, I've actually had to physically open it and used a pin to replace the button so i can sync them."
_
"the message to take home before you buy this is never ever lose the transmitter or damage it, you'll be paying half the price of a new pair of the same headset to replace just the dongle."
_
"well, turns out, i didn't think about the fact that the headset is huge and i would not be able to rest my head on either sides...- Wireless range: the signaling range of the USB transmitter receiver is unfortunately not big enough for my taste, i can hear outside my room, but once i reach 7-10 meters away from the receiver (with one cement wall in the way) the signal drops."
_
"I love my kitties).Hope this helps if anyone else has lost or misplaced their transmitter If it didn't end up in the trash can and shows up somewhere .."
_
"The installation process took about 45 minutes since the early instructions told you to insert the wireless transmitter before installing the driver - doing it in this order gets the wrong drivers installed, and you have to uninstall them."
_
"The button is so thick but the area that needs to be depressed inside is only the size of a pin prick, if you transmitter button comes loose enjoy doing what i have to do, manually depress the black ridge underneath the white while it's connected to a usb port until the blue light starts flashing to sync, it's very tedious."
_
"i bought those headphone to play WoWPro: sound is as perfect that i want and the range of headphone are pretty good assuming you don't have any wall between you and the usb transmitter."
_
"At the very best, successfully connecting to the transmitter works about 60% of the time."
_
"NOT TRUEI bought the headset for hubby for his birthday and I think our kittens, who love to play on the desks managed to knock his transmitter off his desk into the trash can without us noticing till it was emptied and long gone *rolleyes ..I emailed tech support and GOOD NEWS !"
_
"It performed perfectly from the moment I plugged the transmitter in."
_

Back to top         Buy on Amazon

USB

USB:
"With a gaming mouse, the USB cord used to charge the headset, and the receiver for the headset, it has the potential to become excessive, and my previous PC did not have enough USB jacks to maintain my operations."
_
"sound good but problem is with the usb bluetooth part and the part tha slides out breaks to easy"
_
"I have become a bit disappointed with USB wired headsets due to how I end up having problems with the USB output area from the headset itself."
_
"- Weak USB port; daily use of my headset destroyed the power charging port, rendering my headset useless after less than 4 months."
_
"I had signal problems and had to use one of the USB ports on my keyboard in order to get these to work."
_
"However, a USB splitter only cost me $6.00.Overall, it was a good investment."
_
"sound good but problem is with the usb bluetooth part and the part tha slides out breaks to easy"
_
"i bought those headphone to play WoWPro: sound is as perfect that i want and the range of headphone are pretty good assuming you don't have any wall between you and the usb transmitter."
_
"The range is amazing, I can go to the kitchen for a snack while waiting in a raid queue :) The sound quality is amazing and it's rechargeable through a usb port."
_
"Replacement's for the USB connector have been out of stock for months, calls to Creative have gone nowhere, and I feel burned."
_

Back to top         Buy on Amazon

Voice

Voice:
"Poorly made, feels cheap and like it's going to break, sound quality is god aweful, and guildies complain about my voice output."
_
"Great sound, good voice, only dislike is the volume adjustment."
_
"The microphone is sensitive to background noise, which can be annoying to friends with voice chat."
_
"Also a problem with the (I assume) the wiring to the mic in my set causes horrible, screeching, robot voice according to my friends."
_
"People keep complaining I develop some sorta transformers sounding voice randomly, at first I thought it was just my connection but then I was able to actually record it happening."
_
"People would always complain that some of the voice overs were just to annoying."
_
"Great sound quality, and the voice changer is a fun feature."
_
"Good sound, I'm told voice comes through very clear over net."
_
"The installation was easy, and the headphones sound is good and the mic picks up the voice well."
_
"the app for making adjustments is easy and fun to use different voices from within the game."
_
"The voice changer is a lot of fun."
_

Back to top         Buy on Amazon

Warranty

Warranty:
"I looked up reviews for it and I couldn't find very many that were particularly bad - I remember one complaining about the ear piece breaking off and another complaining about the connector, but my techie boyfriend assured me we could always get a warranty or he could fix them if they broke, so I got it."
_
"It is a great headset when it works, as long as that is longer than a month, just long enough to go past the warranty period or they say it is a problem with your computer."
_
"From rerading all the feedback on line from many sites, most seem to have the same problem...broken on left side and NO WARRANTY."
_
"The left Earpiece broke off right in my hand, called Creative Labs, and they said tough, the warranty does not cover physical damage."
_
"Her conclusion about my headset is as follows:------------------Dear Michael,I am afraid that you will not be able to use the warranty claim form in warranty servicing."
_
"If you break the dongle, you need to contact Creative and they will ask for the warranty AND send a replacement."
_
"The warranty is crap and wont cover accidents at all, good luck contacting Creative."
_
"Luckily they are within the 1 year warranty from Creative, so hopefully they will get fixed replaced."
_
"I've tried contacting Creative since I'm still within warranty but they have no phone support and they don't return my inquiries on the problem, I've received zero response from them."
_
"I have purchased several Creative sound cards over the years and have had no problem with any one of them making it WAY past the warranty period."
_

Back to top         Buy on Amazon

Wireless

Wireless:
"The major problem I have is with the wireless bit, I would highly suggest getting the wired version for anyone considering this product."
_
"Having a headset I can wear for that long with zero discomfort (and with the convenience of being wireless) makes me willing to overlook a lot."
_
"Also, the range on the wireless isn't that great."
_
"Out of Rock Jazz R&B; Pop It had the most problems with Rock I was listing to Pantera and when the bass kicked in those double kickers just did not sound very good but wireless always has a problem with highs and lows due to the frequency range of the wireless range but I think these have 2.4 GHz so it was not as bad I got a refurbished pair but it looked all new from what I could see thank god it broke when it did 4 more days and no return only 7 day and I can see why its designed for games only and you better have a rumble chair I found out its made by Monster I can't believe it if any thing the equipment is sturdy now you can see what happens when you cut corners Monster now wonder they didn't put there name on it its not an expensive set when you look at the new head phones that are coming out with Niodinium magnets that are 5 to 10 time as strong and they can make a ear plug sound good I was looking for a pair for my Ipod and man they go up to 500 bucks boy time they are a changing any way stay clear of these there are much better wireless out there and don't be afraid to return if they don't meat your expectation."
_
"While I am a HUGE WoW fan and was very excited to get the wireless headset, after a time I was very disappointed in these overall."
_
"Now however it is an ugly paperweight as the USB wireless connector failed and I can't get a replacement for it."
_
"Have owned my headset over a year now, and it works great, both wired and wireless."
_
"Probably the best wireless gaming headset available for the Mac right now, especially at the current price."
_
"It has amazing sound, however sometimes the wireless disconnects on occasion randomly but it picks back up really quick."
_
"i feel the wireless headset is well designed and cool looking and pretty convenient to use."
_
"This review is for the wireless version of the Creative Sound Blaster WoW headset."
_

Back to top         Buy on Amazon
Comments: