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JLab GO Bluetooth Wireless Headphones with Perfect Fit and Extended Battery (Black) by Review Summary ,  Aug 20, 2015

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JLab GO Bluetooth Wireless Headphones with Perfect Fit and Extended Battery (Black)
Report Date: 01/03/2016
Based on 710 customer reviews
Overall satisfaction: 3.1
Returned or considering to return: 10.4%

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Frequently Mentioned by Customers:


Individual Feature Rating
Control4.8   above average
Light4.7   above average
Sync4.6   above average
Pairing4.3   average
Price4.3   average
Service4.3   average
Bluetooth4.1   average
Connection4.1   above average
Comfortable4.0   below average
Size4.0   average
Sound4.0   below average
Quality3.9   below average
Battery3.7   below average
Cable3.7   average
Fit3.7   below average
Music3.7   below average
Range3.7   below average
Design3.4   below average
Volume3.4   below average
Charging3.2   below average
iPhone2.8   mediocre
Button2.1   mediocre


Quotes from the Reviews - What People Say about:

Battery

Battery:
"I will not be able to unplug this battery then plug in another one."
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"Battery failed after the 1st time charged."
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"This is the 3rd set i have to replace since January 2015. overall i like the sound quality, but the battery and the quality of the piece are very inconsistent:Cons:1."
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"The battery life was inconsistent from day 1, too."
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"Once it's malfunctioning, I have to wait till the battery is out."
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"Two minor things are that you have to manually pair up with your device and it takes a few seconds and once you get the beep that the battery is nearly dead, you only have a few seconds before it dies."
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"This headset worked great until the battery quit."
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"These headphones produce quality sound and have a decent battery life."
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"Great battery life."
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"Cons:*The are slightly bulky, but that is most likely due to the good speakers and long battery life."
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"The battery life is pretty impressive."
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Bluetooth

Bluetooth:
"Of course I no longer had any of the warranty so, like so many other bluetooth headsets I have tried, in the trash they went; unfortunately it was after a much shorter time than the others."
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"When i use my hand cover the outside of the right hand ear the bluetooth signal is lost (weird huh)."
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"Unfortunately, the bluetooth connection is atrocious."
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"They work well in terms of bluetooth range and sound quality, but they're so hard to keep on unless you're sitting in place."
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"I've used many bluetooth headphones and these weren't great."
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"I bought them not too long ago to replace my other LG bluetooths and I regret it so much what a waste of my money (I even began using my old headphones) ."
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"The bluetooth connection and sound quality is good but two things really bothered me."
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"Controls Bluetooth: Easy to pair and any issues with bluetooth that I've encountered have come from the source device and not these headphones."
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"much more comfortable to wear than hard plastic ones like the motorola bluetooth headphones, and sound is decent too, perfect for working out at the gym."
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"These are the BEST bluetooth headphones I have found."
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Button

Button:
"On to the second Headset (the new one), I have had it a week and it doesn't stop working yet but the buttons have already started failing and getting stuck."
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"The first pair lasted about a week before I started having issues with them, the first problem was that the buttons would stop working."
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"Until I found this headset, I actually preferred over-ear design to in-ear design, mostly because I have found the models offered on amazon to be extremely uncomfortable and of generally poor design and construction (buttons rattle, rigid construction didn't provide a good fit, absorb too much sweat, ear buds insulate external noise too well, etc)."
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"And reading the reviews seems like there are common faults like the charging issues and power button breaking down after a week or a few months."
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"power button broke on 5 use on 1 of the 2 I bought."
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"Unfortunately, within a week of purchase, the buttons to turn it on and off, change the volume and switch tracks stopped working inthe middle of a run and haven't worked since."
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"I've had these for almost two years and have not had any of the problems with longevity or buttons not working that others have complained about."
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"The idea behind this product is great, but after a few months of use, the power button stopped responding and I have to press it very hard and in a certain direction to get it to turn on or off."
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"The physical design is good, but the durability of the electronics and buttons is poor."
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"sound is good but now the on a off button does not work so i cant turn it on after only 3 months of use so i had to buy another pair a different brand of course"
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"The product looks pretty good and it's pretty easy to access all the buttons on the ear pieces."
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Cable

Cable:
"Fitment is terrible you have to keep tweaking the cord for proper fitment."
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"they are just awkwardly fitting and the bendable cord is not user friendly."
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"The cord is hard to wrap around the ears, so the buds just fall out."
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"I broke my iphone at the gym because the cord got in the way and my phone went flying!"
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"2 runs later: the stability problems were significantly reduced by getting the bendy cable right."
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"Was great for trail running because you can't snag the cord."
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"Good battery life, decent sound, I like the stiff cord between the ear buds, easy to operate"
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"For being on the bulkier side, I hardly notice them on my ears after a good fitting of the cord."
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"could be great but the fitting is strange with the cord, I return them, a prefer the motorola model that I have for almost a year now."
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"I was tired of constantly jerking my headphones off by the cord while lifting so I thought that these would be great."
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Charging

Charging:
"Charging mechanism is faulty as well."
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"And reading the reviews seems like there are common faults like the charging issues and power button breaking down after a week or a few months."
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"The charging port won't close nice and snug and the ear buds won't go into your ear so you can hear a lot from the outside and a lot of wind noise when bike riding but not bad for 40 bucks and pretty bad sound quality"
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"O and as for the not charging....well I'm no engineer but for some reason I could get it to charge by (no joke) placing my finger on the right ear bud but only when the rubber earpiece was on and if I put the charger in at the right moment when the blue light would come on very faintly."
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"These headphones seem to be having a problem holding a charge."
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"Nice fit in the ear, just wish it would work and charge at the same time."
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"The battery lasts forever (I've had to charge them about 5 times so far) and they are very comfortable."
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"Charging mechanism is faulty as well."
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"You have to adjust it and use the right that they sent you or it will hurt your ears, each charge lasts easily for 7 hours, it started with 10, sound quality it's perfect for its price, controls are easy!"
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"Battery life is great where I can use these for many hours before needing a charge."
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Comfortable

Comfortable:
"They were good and comfortable but I was never able to keep them completely in my ears while I was running."
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"Don't really recommend this product .hard to get in a comfortable place on your head while keeping buds in place in your ears, says these are made for physical activity yet after about a week of sweat getting on them they began to malfunction and eventually completely stop working within a month ,I recommend the Imonster strive yet they are not bluetooth"
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"I bought a second pair as a gift and am worried they will not be comfortable for that person either."
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"Unfortunately, I couldn't get comfortable in them."
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"I expected the wire that wraps around the ears to break with how frequently I am fiddling with it and adjusting for comfort but almost 1&1 2 years of daily use the only complaint I have is that I lost one of my favorite ear booties."
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"Died after only using it three times, battery only lasted for three hours, although comfortable the sound wasn't that good"
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"Once you get the perfect fit they will stay on and be comfortable for all day usage."
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"All in all pretty comfortable headset."
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"Build qualty is solid and they are light, comfortable, and conform nicely around the head."
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"Good sound quality and fairly comfortable (more weight than typical headphones)."
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"These are good headphones, sound great, could be a tad more comfortable and they lose signal for me when i turn my head to the left too much."
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Connection

Connection:
"Disappointed, bigger than you think and well the connecting wire ear to ear is dinky."
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"Sound quality is good however they do not fit easily in the ear probably do to the firmness of the wire connecting the two peaces."
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"Unfortunately, the bluetooth connection is atrocious."
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"ONLY ISSUE IS THE WEAKNESS OF CONNECTIVITY."
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"Everything else is fine (battery, connectivity), just the earbud is dead."
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"The sound is good BUT it didn't keep a steady connection and my music kept skipping, which was INCREDIBLY annoying during my run."
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"The bluetooth connection and sound quality is good but two things really bothered me."
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"Disappointed, bigger than you think and well the connecting wire ear to ear is dinky."
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"Flexible connection wire (between L & R sides) holds it's shape very well, preventing snagging gym equipment."
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"The sound quality is good and the functionality connection to my iPhone was good."
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"This device easily connected to my iPhone 5 and has lasted through my runs."
_

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Control

Control:
"I am almost certain that sweat from my head and sweat on my hands as I adjusted the controls are what caused my problems."
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"Controls Bluetooth: Easy to pair and any issues with bluetooth that I've encountered have come from the source device and not these headphones."
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"The controls are easy to use, and the sound is great!"
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"The audio controls on ear work perfectly, you can pause, play, skip forward, skip back and raise lower the volume."
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"Great battery life, Great controls on headphones that work with android perfectly, Easy paring, and comfortable."
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"Easy to use controls all work as advertised, fits great, and did I mention the sound?"
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Design

Design:
"I love the fit and design of this headset, but I can't recommend a product that has such severe, repeated hardware electronic issues."
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"Until I found this headset, I actually preferred over-ear design to in-ear design, mostly because I have found the models offered on amazon to be extremely uncomfortable and of generally poor design and construction (buttons rattle, rigid construction didn't provide a good fit, absorb too much sweat, ear buds insulate external noise too well, etc)."
_
"Great reception; clear as a bell sound for both phone and music, great battery, and now its got that fresh off the race track feel with its two stacks siliconed fast and tight so I'm not held hostage by that ridiculous screw design."
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"Just this design has something wrong with the ON OFF dial."
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"Nothing against J-Lab's attempt to fix this, but this design is simply not robust enough to keep up with me."
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"What I think is wrong with the design is the circuitry doesn't allow for repeated jarring associated with up and down motions such as running."
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"The audio quality of the headset is good with nice bass, but the design has a significant flaw that will cause the headphones to eventually fail."
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"On arrival, they were in fact smaller than I had expected, but large enough for the beautiful design of them to be seen."
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"I love the JL design way to hug and fit the head."
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"I'm crossing my fingers and hoping that this is a one time problem and not a design fault."
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"The lightweight design makes it comfortable to wear and the features make it very useful."
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Fit

Fit:
"The wrap-around wire didn't make for a comfortable fit."
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"Sound is great, the fit isn't quite good, they are too big and running in hard ground they move on the ear."
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"If you like things to fit super-snug, that might be kind of annoying."
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"Sound quality is good however they do not fit easily in the ear probably do to the firmness of the wire connecting the two peaces."
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"A little bit hard to fit in my ears and they bounced around during running but I usually have the same problem with many headphones."
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"Doesn't fit very tight, not so good sound quality, starting to break under normal useOverall there ok for the price, but there's definitely nicer ones out there for a little more."
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"They fit comfortably come with a variety of buds to fit your ear canal without them popping out and optimizing the sound."
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"Apple's more recent earphones fit me perfectly, but it's only because they hang on the top portion of the lobe, these don't have that ability."
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"But they say perfect fit for a reason."
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"Once you get the perfect fit they will stay on and be comfortable for all day usage."
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Light

Light:
"If you are looking for something light, I would not recommend this product.."
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"Comfort: Very light."
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"They're still light enough to be comfortable for a gym session and stay in place most of the time."
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"Build qualty is solid and they are light, comfortable, and conform nicely around the head."
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"This is the perfect way to cap a middling 3 months of light usage."
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"I like these headphones because they are light, the service given by JLab is great, and they're durable (lets face it I gave it hell in the past few months and it still lives!"
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Listening

Listening:
"I bought this thinking the sound would be lacking but I was wrong they sound great as for the 30ft listening distance you can be that far away just make shure there are no walls blocking your view of whatever device your using i have used this with an ipod 4th gen and a galaxy s3 the built in track,volume and play pause control's work perfectly for both and ive answered a few calls with these in and they're great for that the only real problem is that I think my right ear is shaped funny I tried all of the different in ear tips but none of them fit : "
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"I wouldn't recommend them if you are listening to music for any extended periods of time."
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"very nice.=) always listening,."
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"I could seamlessly switch from listening to music to taking a call."
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"I bought this thinking the sound would be lacking but I was wrong they sound great as for the 30ft listening distance you can be that far away just make shure there are no walls blocking your view of whatever device your using i have used this with an ipod 4th gen and a galaxy s3 the built in track,volume and play pause control's work perfectly for both and ive answered a few calls with these in and they're great for that the only real problem is that I think my right ear is shaped funny I tried all of the different in ear tips but none of them fit : "
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"That may sound strange, but for my usage it is nice to be listening to something with one ear and have the other ear free to hear if my wife or son needs me, but not be bored out of my mind doing chores."
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"Also, it makes it easier for her to leave her phone on the charger while listening to music while cleaning."
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Music

Music:
"The only complaints I have are that when I turn off the device, It plays an obnoxious tone (possibly an error with my device) and that when these are in my jean pockets and I go walking or running, the signal will cut off for half a second, which is annoying when I need music to work out."
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"I broke that MP3 player accidentally but i need music for running, so I looked for a replacement, and I bought this."
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"I could pick up details in my music that weren't as clear with stock buds."
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"yesterday was the first use of my jlab sport headphone in race of 10k and was horrible just hearing music with ONE speaker, only the left speaker sound, please i need help because this device doesn't work ok!"
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"I wouldn't recommend them if you are listening to music for any extended periods of time."
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"As an ex-concert pianist and major classical music fiend, I'm very fussy and particular about my audio quality."
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"They sound great for techno music and stay put while working out."
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"They're fairly simple to set up, last quite long, and deliver great music quality."
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"Nice and it is better if it has a memory with the music to be inserted in instead of connected to other devices!"
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"I use it on my commute to listen to books and then to listen to music in my open office for privacy as well as taking phone calls."
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"Great reception; clear as a bell sound for both phone and music, great battery, and now its got that fresh off the race track feel with its two stacks siliconed fast and tight so I'm not held hostage by that ridiculous screw design."
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Pairing

Pairing:
"For all those who have the same problem, try holding the pairing button longer and do not let go off the button till you see the device name on your phone laptop-this solved my problem."
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"Did find that in some cases when paired with a iPhone5 the other side complained of an echo of their audio sound back to them."
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"Pairing is very easy, arrived on time and the quick start guide was right on."
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"The pairing is really easy with everything so far (except an ipod touch, they weren't recognized no matter what...).After many tries, I was able to get them to fit where I don't feel the need to adjust them much if at all, during a 3 mile run."
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"I paired it with my Samsung S3 easily and carry the phone on an armband."
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"Pairing was easy enough."
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"The quality seems to be good, I have used this product daily with a kindle fire but they also work great paired to my PC."
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Price

Price:
"NOT GOOD, especially for the price! "
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"As a few other reviews have stated, at first this headset feels cheap and flimsy."
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"I hate that I wasted the money on it."
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"I bought them not too long ago to replace my other LG bluetooths and I regret it so much what a waste of my money (I even began using my old headphones) ."
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"The sound quality is good, not the best available, but for the price you can't complain."
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"the volume switch feels a little cheap which is my only complaint."
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"Excellent product for the price."
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"Good price."
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"Sound Quality: Pretty good at this price range."
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"Good deal for the price, but I think there are better options out there."
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"I then contacted Amazon to see what options I had with them and they gave me the option for a refund although I had hoped at the time it was just one bad egg and still (at the time) liked the $20 price tag."
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Quality

Quality:
"I would give it one star but they do work as headset although terribly .The sound quality was just very poor."
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"For those looking for bass, these don't deliver that as well as others may, but they are still great quality."
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"They work very well when running exercising and the only problem I have is that the sound quality doesn't have that bass kick to it."
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"This is the 3rd set i have to replace since January 2015. overall i like the sound quality, but the battery and the quality of the piece are very inconsistent:Cons:1."
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"while it's working, the quality of the sound is decentOverall i cannot recommend this headset as it keeps on breaking."
_
"The audio quality of the headset is good with nice bass, but the design has a significant flaw that will cause the headphones to eventually fail."
_
"These headphones produce quality sound and have a decent battery life."
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"The bluetooth connection and sound quality is good but two things really bothered me."
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"Works well and seems to be made with quality in mind."
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"Sound Quality: Pretty good at this price range."
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Range

Range:
"I'm a little disappointed that they broke just outside of my warranty range."
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"The CONS:Range not very good, I used these in the gym, I can't walk more than 10 feet without loosing signal."
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"Have had this for about 8 months now, worked fine when i first got it but i have been finding that the range is terrible."
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"They work well in terms of bluetooth range and sound quality, but they're so hard to keep on unless you're sitting in place."
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"no bass and high end range was terrible."
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"The range on these, using the same equipment as I did with my HSB730s, is no where as good."
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"They have great range, have survived me stepping on them, my cat trying to chew on them, my kid wearing them, and being smashed and dragged around in my backpack."
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"Sound Quality: Pretty good at this price range."
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"Also, these have the best range I have seen in BT headphones - I can get about 30 feet away from music source (transmitting through larger gym equipment) with no loss of audio"
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"Bluetooth capabilities and range is good but the sound quality is very lo fi"
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"Great quality, really good bluetooth range."
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Service

Service:
"Maybe I have been spoiled with the level of customer service I expect but that seemed unacceptable to me and just not worth a $20 headset."
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"You can see the customer service reps scouring through the negative reviews on Amazon providing support--not many other companies would go out of their way and do something like this."
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"Customer service is great."
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"I heard JLab's customer service is really good, so I emailed them through their website."
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"On the positive side, the sound quality was awesome, and they fit great for my runs and gym sessions, and even the customer service people were easy to deal with."
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"Once I had a problem with one of them and I just had to use my 1 year guarantee and the company treat me so well, I have to say that this is the perfect combination between products and costumer service."
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"Customer service is great at replacement, but product itself is poor."
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Shape

Shape:
"I have had them for a while now and they do not stay in the ears and they are completely lost their shape and look ridiculous."
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"I like the sound on these but-the wire quickly bent out of shape and it has become hard to get it back and get the buds to fall in the right place in the ears-powering on and off and getting into pairing mode seems to function differently than on other bluetooth devices and I still haven't gotten it down and now i'm travelling and the manual is at home"
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"This thing is so inflexible that when I tried to bend it into my ear shapes, it broke on me."
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"This makes putting them away a hassle as you have to bend it into shape and then re-bend it when you want to use it."
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"Flexible connection wire (between L & R sides) holds it's shape very well, preventing snagging gym equipment."
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"Once you find the right fit, it holds that shape very well and you don't even feel it on your head when running."
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"Fantastic sound, comfortable fit when adjust the wire for the shape of your head."
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"The controls work well and the metal band is comfortable, sturdy and easy to shape."
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"Lots of options for ear fitting included and the wire between the two pieces molds to your head shape well."
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Size

Size:
"Ear buds feel forced and uncomfortable, it comes with several sizes to use, but I couldn't find one that felt comfortable."
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"My only complaint is I have a small head,wish they were More adjustable for me."
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"The only major complaint that i have is their size."
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"I thought the size of this headset would be uncomfortable or want to come out but I used it for the first time today at the gym."
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"I love wireless headsets, but this one is to flimsy for my small ears and narrow head."
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"now the only problem i have with these are that there is a small but noticeable lag between the sound and video, or in the case of my tablet-sound and touch and sound and game audio."
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"Sound quality as good a comparable size buds."
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"I had never heard of JLab before, but my experience with Amazon customer service has been so good, I figured the risk was small."
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"The controls and indicator lights are not the most intuitive so they take a little getting used to, but it's a small thing compared to how great these headphones are for what I need."
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"Even with those small discrepancies I love this bluetooth device!"
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"Overall good, but my ears are to small for these, and gave me a headache."
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Sound

Sound:
"Sound is great, the fit isn't quite good, they are too big and running in hard ground they move on the ear."
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"Sound is not great, but I'm used to some very good sound systems so is probably quite good for this type of system."
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"I would give it one star but they do work as headset although terribly .The sound quality was just very poor."
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"Worked fine, improved functionality but again terrible terrible sound!"
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"They work very well when running exercising and the only problem I have is that the sound quality doesn't have that bass kick to it."
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"All said though when these are properly inserted they sound great! "
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"These headphones produce quality sound and have a decent battery life."
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"The bluetooth connection and sound quality is good but two things really bothered me."
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"They are amazing and they sounds great."
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"They sound great for techno music and stay put while working out."
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Sync

Sync:
"We are having problems synching with our mac."
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"Easy to sync and turn on, skip and rewind songs, pause and volume control."
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"Also sync well with my galaxy and the mic work well."
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"These headphone's sync easily with my iphone 5c, sound great, and are easy to use!"
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"The bluetooth sync was relatively easy and sound quality was good."
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"Super easy to sync with my android."
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Volume

Volume:
"definitely not the best product on the market...fails to stay in your ears as you workout run, volume is okay and pairing was quite simple, just could have been made better in quality and in craftsmanship"
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"Much as the other negative reviews have stated, the on-ff volume button stopped working so I cannot turn the headphones on."
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"Track didn't skip forward, and ALL buttons suddenly became unresponsive, I couldn't turn it off, adjust volume, change tracks, nothing."
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"Besides dying my other other complaint about these headphones is that for me, the volume 'button' which is kind of a rocker would not return to center and I sometimes had a hard time adjusting the volume."
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"The second problem I find is that on full volume, the audio heard outside is too much."
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"the volume switch feels a little cheap which is my only complaint."
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"They have a great feature which is a volume and fast forward rewind button on the headphone so you never have to adjust it on your phone."
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"Would buy this product again, nice sound at low volume."
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"The on and off switch (which is also the volume dial) work well because there aren't a bunch of tiny bumps that you have to fumble for."
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"I love that it's easy to skip tracks and control volume easily!"
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"The sound quality is great, the ease of use, accepting calls, adjusting the volume is wonderful."
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Warranty

Warranty:
"It has a product warranty on it so I sent it back stating the problem and they replaced it."
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"I'm a little disappointed that they broke just outside of my warranty range."
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"Unfortunately, I'm just got my 5th set (all due to warranty replacements.)"
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"I foolishly misplaced the warranty papers and I cant get them replaced so I'm SOL."
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"Fortunately, JLab's warranty claim is really easy to use and very quick."
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"I hope it has a hassle free warranty."
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"I'm hoping that they honor their 1 year limited warranty because it shouldn't have failed on me like this."
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"Jlab is great about ease of return, but once the warranty runs out, I am going to look elsewhere."
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"I love these headphones and recommend them to anyone, especially when warranty claims are so easy."
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iPhone

iPhone:
"Recently did that with a refurbished iPhone 5 from my carrier only to have a big piece of junk."
_
"But after two weeks in use right earbud started to make that scratchy noise, thought that maybe my Galaxy S2 is faulty, but changed to Ipod Nano 6th gen- same issue and had the same problem with girlfriends iPhone 5 - same scratchy noise from right earbud."
_
"Bought this for my son to use with his Android phone; didn't work too well for him, so I tested it w my iphone."
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"Instructions are terrible non-existent, but if you are the iphone generation, you'll be able to figure it out."
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"Did find that in some cases when paired with a iPhone5 the other side complained of an echo of their audio sound back to them."
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"I broke my iphone at the gym because the cord got in the way and my phone went flying!"
_
"The sound quality is good and the functionality connection to my iPhone was good."
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"This device easily connected to my iPhone 5 and has lasted through my runs."
_
"Excellent for the price, work fine with iPhone 5S"
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"These headphone's sync easily with my iphone 5c, sound great, and are easy to use!"
_
"It was easy to pair with my Iphone 5 and it only took a few minutes to charge it."
_

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iPod

iPod:
"But after two weeks in use right earbud started to make that scratchy noise, thought that maybe my Galaxy S2 is faulty, but changed to Ipod Nano 6th gen- same issue and had the same problem with girlfriends iPhone 5 - same scratchy noise from right earbud."
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"Even with experimenting with the EQ on my Bluetooth iPod nano, I just can't seem to be satisfied with the sound quality."
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"But the one thing that always frustrated me with the ipod touch and the iphone were the lack of equalization options."
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"I won't waste your time with details on these, but I've always felt that through all those headsets, I had a feeling that one very important and weak variable was my source unit - the ipod touch and the iphone."
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"The pairing is really easy with everything so far (except an ipod touch, they weren't recognized no matter what...).After many tries, I was able to get them to fit where I don't feel the need to adjust them much if at all, during a 3 mile run."
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"Bluetooth connectivity cuts in and out from my pocket while running does however work well when iPod placed in armband."
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"Between me and my wife, we have used our headphones with iPhones, iPods, and a Nokia Lumia 920; all of which worked great."
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"When the weather gets nicer and I go for runs outside, I'll use them with my iPod, too."
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"I was able to pair them with my ipod nano with no problems."
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