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Jabra MOTION Bluetooth Mono Headset - Retail Packaging - Gray by Review Summary ,  Sep 3, 2015

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Jabra MOTION Bluetooth Mono Headset - Retail Packaging - Gray
Report Date: 01/02/2016
Based on 260 customer reviews
Overall satisfaction: 3.5
Returned or considering to return: 7.3%

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Frequently Mentioned by Customers:


Individual Feature Rating
Noise4.8   above average
Voice4.8   above average
Sound4.7   above average
Comfortable4.4   average
Design4.3   average
Quality4.3   average
Size4.3   above average
Battery4.0   average
Bluetooth3.9   average
Fit3.9   below average
Price3.9   below average
Charging3.8   average
Connection3.8   above average
Jabra3.8   average
Microphone3.5   average
Volume3.5   average
Button3.2   average
Control2.9   below average


Quotes from the Reviews - What People Say about:

Audio

Audio:
"Audio Quality: I noticed that the audio quality isn't as good as it is through my iphone, but it's still what I would term average or even above average."
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"Very clear audio and removes all background noise."
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"Excellent Bluetooth especially audio noise canceling but does not get the Range that isAdvertise 45m max not 100m"
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"The battery life is great and audio is clear."
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"This headset charges quickly, lasts a decent amount of time and has crystal clear audio."
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"The positives: This headset is pretty much on par in terms of audio quality and noise cancellation with the Voyager Legend (my previous golden standard)."
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Battery

Battery:
"So now, rather than having a warning beep or similar, I get a (very very quiet) Dutch voice informing of the battery's state, so I only know It's somewhere between low and dead."
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"- They have some kind of voice-driven command system that you can use to control the headset and get info like battery life, but I haven't been able to get this to work at all."
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"I bough this over jabra wave, keep in mind that it's not gonna fit everyone, sounds really good as you drive car or in your office, it's not too good for truckers, unless you have newer trucks, then it's good, about 6 hours talk time and when your out of battery, with good charger, 15 min and battery is half full, biggest problem was that it was disconnecting a lot."
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"And the battery charge on it would be dead when I finally wanted to use it."
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"This is a decent headset, the noise cancellation is quite good, never got a single complaint, battery life is good as well."
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"Apparently, if not regularly charged, the battery doesn't do well."
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"The battery life is phenomenal."
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"The battery life is great and audio is clear."
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"I think that the battery life is excellent."
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"Jabra has three convenient variants For you to choose FromJabra MOTIONCombines the most advanced, intelligent technology with unsurpassed comfort and reliable long-lasting battery life, making it your go-to device for seamless communications wherever business takes you!"
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"Everything feels solid with good hinges and solid buttons that don't feel flimsy at all.7.5 hour battery life is pretty damn goodOn the downside, the voice commands are very limited."
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Bluetooth

Bluetooth:
"I wouldn't recommend sitting on this device (or any other bluetooth headset for that matter)."
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"I purchased this thinking it will be one of the best Bluetooth headsets I have used, but I was very wrong."
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"(That might just be a glitch in my individual bluetooth; I got it used - like new.)."
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"And don't expect much help from tech support if you find yourself tolerating the downsides of this Bluetooth headset, the tones were always condescending and the information was minute at best."
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"If Jabra did not make great Bluetooth devices, I would be the first to tell you."
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"I didn't buy my Bluetooth at amazon but this is the worst bluetooth ever."
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"On my suggestion my son also bought the same Bluetooth which non of the features work as well."
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"it is a good Bluetooth but I had to send it back because the part that hooks on the ear is to thick and I have small ears so it kept falling off became to much of a hassle"
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"Hands-free operation: One of the great thing about this device is that when you receive a call, your bluetooth WILL announce who is calling you, and asks you what to do."
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"I purchased this thinking it will be one of the best Bluetooth headsets I have used, but I was very wrong."
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"Excellent Bluetooth especially audio noise canceling but does not get the Range that isAdvertise 45m max not 100m"
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Button

Button:
"I dislike the sliding volume button that doesn't appear to work at all."
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"Unfortunately the little button on the headset becomes spongey and difficult to press pretty quickly."
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"First of all I had read reviews of people complaining of the position of the receive calls button."
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"The Not-So-Great:One downside to the Jabra is a very large call button that fills the entire space on the outside of the earpiece."
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"The only drawback is that the talk off button is very easy to hit if you are adjusting the headset while talking."
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"The volume button is also difficult to use, as well as the mute button, which duplicates your phone's mute function and can be confusing."
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"I was concern with a couple of reviewers saying that it was very easy to push the call button and end the call while trying to adjust the piece closer to the ear, that would be a deal breaker for me, however as always reviews are subjective, so I took a chance and ordered the Motion."
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"On the plus side it sounds good and has a physical mute button!"
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"Everything feels solid with good hinges and solid buttons that don't feel flimsy at all.7.5 hour battery life is pretty damn goodOn the downside, the voice commands are very limited."
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"It enables me to hook it hide it on my button down shirts for easy access."
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"Well first of all when a call comes in you have to press that button to get the call so you start off by pressing it in right off the bat."
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Charging

Charging:
"i got it yestday and open it today but the car charger and usb cable was missing but box look like it was never open overall im happy"
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"Another reason I like the USB to micro USB cable option is because I have found other companies that use proprietorial cables that are wired directly into the charger thus making it hard to find a new one without ordering from the company."
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"Personally, I hate having to untangle long USB charging cables."
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"I think the worst of all is the unit's inability to definitively charge."
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"And the battery charge on it would be dead when I finally wanted to use it."
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"You can avoid the hassle of having to charge the headset every day, unless you have a very active social life."
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"The carrying case cum charger is a great feature and makes the officemates all jelly around my super cool looking headset."
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"I bough this over jabra wave, keep in mind that it's not gonna fit everyone, sounds really good as you drive car or in your office, it's not too good for truckers, unless you have newer trucks, then it's good, about 6 hours talk time and when your out of battery, with good charger, 15 min and battery is half full, biggest problem was that it was disconnecting a lot."
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"But for me still excellent I got it 2 days ago and it needed charging right from the box , sooo lets see how long the charge will last for and I will give an update."
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"The item came with basic charging accessories fits my ears perfect and comfortable nearly forgot it was there."
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"I like the fact that you can fold it and turn it off (there's a good chance it will not charge in this position).Another unique feature is its range."
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Comfortable

Comfortable:
"Ive had all Bluetooths over years right now Im looking for a new one Ive been using the jabra extreme 2 its ok but the motion for the money its bulky sounds terrible and its just not practical and comfortable keep looking and forget this one."
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"My only complaint is comfort."
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"(not nearly as good as Bose)-The big issue is comfort."
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"Comfort has increased and sound is slightly better as well."
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"In sound quality, comfort and ease of use."
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"The sound is as good as other premium and after figuring out the configuration of the gel it is pretty comfortable."
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"Jabra has three convenient variants For you to choose FromJabra MOTIONCombines the most advanced, intelligent technology with unsurpassed comfort and reliable long-lasting battery life, making it your go-to device for seamless communications wherever business takes you!"
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"Talk time, clarity, comfort, features, and reliability are all excellent."
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Connection

Connection:
"I was initially worried that the earpiece would move around on its own, but the connection is pretty stiff, which means it stays put where I want it."
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"Also, during my 30 days of initial use, I never experienced connection problems between the headset and phone."
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"Also, the connection was a bit flaky."
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"This is the first bluetooth I've owned that didn't get flaky when I connected it to both my MacBook Pro and my iPhone at the same time."
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"Apart from the issues stated above, this has been a good headset for sound quality and a good call experience once connected, but I would not re-purchase it because of the unacceptable lifespan and general quirky-ness of how it operates."
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"Sound quality, phone connection are great."
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"I was initially worried that the earpiece would move around on its own, but the connection is pretty stiff, which means it stays put where I want it."
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"Jabra maintains a reliable connection for twice the distance of the Plantronics M50."
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Control

Control:
"Sometimes I have trouble hearing the speaker bc noise control is not the best."
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"Ease of Use:The Jabra is easy to use but as mentioned above, the volume and mute controls are confusing."
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"PROS:Listen to music with A2DP multimedia streamingNoise blackout, dual microphones, and app aid in clearer communications1 year warrantyCONS:No direct voice commands to control audioFailed after two weeksJabra support unresponsive"
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"Two complaints about the control:1 - the volume control is a touch dial on the back of the headset, right behind your ear."
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"In addition, I found that people had a hard time hearing me, as well as the controls being frustrating and out of my line of sight."
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"The voice control was nice, but I couldn't wear it more than ten minutes without it causing considerable pain."
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"Ease of Use:The Jabra is easy to use but as mentioned above, the volume and mute controls are confusing."
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"Buttons are intuitive and easy, love the boom flip open to turn on and the volume controls...again best I have ever used ...One other quirky feature....not a knock...but a heads up...the power save feature....it turns the unit to sleep mode to safe battery life....it meant I had to touch the answer button and wait for the headset to awake before it would answer the call."
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"In addition, I found that people had a hard time hearing me, as well as the controls being frustrating and out of my line of sight."
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"Volume is easy to control, and call initiation and ending is simple, too."
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Design

Design:
"Once completely unboxed however, I was pleased to see that the device not only looked good but seemed to be thoughtfully designed as well."
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"This is unacceptable, and just poor design in my mind."
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"On the positive side, I really liked the design and the way it felt when it was on, so I really wish it had worked out."
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"I love the design."
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"I liked the design, but I still could not get it to fit my ear just right."
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"Overall, I'd say this is good headset with good quality, but the design could use some work."
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"While it is larger than some on the market, its design effectively eliminates that issue."
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Fit

Fit:
"The previous one was the Jabra Storm which I liked very much as it is very slim but the ear piece did not reach well enough to fit snuggly in my ear so I had to keep pushing it in all the time as any movement would make lose and then could not hear the caller so well."
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"The round piece does not fit in my ear (even after I remove the clear rubber piece), and the curved part doesn't fit well to the curve of my ear."
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"Fit: I have no idea how to address this from an objective perspective, and I see people have complained that the Motion doesn't fit their ear head properly."
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"It does not fit as well as some of the other earpieces."
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"You can hear them and they can hear you very well, but it's a horrible fit on the ear."
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"The ear piece is terribly difficult to comfortably fit in to your ear."
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"Perfect fit for my ears thanks to being able to adjust the length of the ear bud, it stays snug and does not move at all, and even during calls if I need to adjust it to push in a bit more I don't hit the call buttom, so this is not an issue, the only way I can see this it would be an issue, is for people with huge fingers or for those whose motors skills are a bit on the clumsy side."
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"I loved it, and it fit very well behind my ear."
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"Overall, for the price, I would expect it to fit better, or at least as well as the Wave."
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"It fits me perfectly and comfortably."
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"The headset looks great and fits well but at the price point it is competing with the Plantations Voyager Legend."
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Jabra

Jabra:
"I am very disappointed in the quality of the Jabra Motion, especially since I have made a point to treat it very gently since I got it."
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"The fit is not as tight and snug as my Jabra Wave and I had two of these mics fail in a month vs the wave that went through the wash twice and still works."
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"A complaint email to Jabra landed me a wall plug in the mail with no additional cost."
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"When I got the Jabra Motion the first disappointment was thats for the retail price of $129.00 there was no wall plug in the box as there was with my last 4 jabra ear pieces."
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"My mistake to do business with Jabra."
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"If Jabra did not make great Bluetooth devices, I would be the first to tell you."
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"I absolutely love my Jabra Motion! "
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"The addition of the free Jabra Connect app is a great addition to allow for easy selection between the device that you want to be the primary source as well as the ability to locate your headset if lost."
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"The purchase of the Jabra motion was an upgrade from my Jabra Wave and I can confidently say that I am pleased with the upgrade."
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"Love JABRA."
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"Beyond that, and what should be the most important part of this review, the Jabra Motion sounded great on both ends of the calls I made."
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Microphone

Microphone:
"The small screen covering on the mic has begun to fray and cause an uncomfortable feeling on my skin."
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"The non-adjustable microphone is at a weird angle too, and it's very awkward while I'm wearing sunglasses and earrings."
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"I have tried the Skype testing call with my headset as the microphone, the call quality is REALLY REALLY REALLY REALLY HORRIBLE over the PC no matter how much tweaks I do to the microphone setting on the PC."
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"If you fully extend the stalk that connects the ear bud part to the frame that hangs over the top of your pinna (the cartilage part of your ear), the mic's boom will not clear the bottom of your pinna."
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"If you like to wear dangly earrings as I do, the mic's boom doesn't clear my lower ear."
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"The folding mic arm is great and keeps the unit from answering in my pocket."
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"When you open the mic arm, the headsets answers, which is a great feature."
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"I see a headset advertised that promises to have the best mic and sound and I am all over it."
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"Since Im hard of hearing, having a device that has a great mic and speaker is very important to me."
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"comfortable, great noise canceling and I like how it flips up the mic to turn off, that keeps it more secure on my ear when not in use."
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Noise

Noise:
"Sometimes I have trouble hearing the speaker bc noise control is not the best."
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"Very clear audio and removes all background noise."
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"The Sound is the best of all I tried,Storm, motorola, the Plantronics Voyager and others, I am hard of hearing,so being able to hear loud and clear is very important to me, no problems here, this is louder than the Storm, also, callers tell me I sound clear and no background noises."
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"It blocks out wind and other noise around me to make for clear conversations."
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"And let me state in no uncertain terms: noise wind cancellation on this device is superb."
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"Had conversations with a lot of wind outside, in car with radio on, in store with tons of background noise and the cancellation feature actually does an excellent job with these situations!"
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Pairing

Pairing:
"-Samsung Galaxy S2 Skyrocket (AT&T; LTE)-Android 4.1.2 Jelly BeanCurrent Bluetooth Earpiece: Motorola HX550Pros-Nice folding boom mic-Height adjustment to better fit various ear sizes-Easy to pair with device via Bluetooth-The earpiece comes with a car charger adapter, wall charger and USB cable-Very comfortable-On off switch is in the boom mic-Good sound quality-NFC pairing capability-Clear in windy situationsCons-There's no easy way to say it; the earpiece is just big-Occasionally I would get a screechy feedback during a call-Voice dial will never recognize my voice command-Long charging time verse other Bluetooth devices-Call button can easily be pushed by mistake with inserting the earpiece into the ear when receiving a call-More difficult to get on than my current deviceNeutral-The documentation set didn't come with instruction for pairing with NFC."
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"It'd u purchase this product be ready for some serious issues with fitting it to your ear, making and receiving calls, voice commands, NFC pairing, and pretty much every other selling point that made this product seem worth the price."
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"I want the bluetooth pairing to happen easily without frustration."
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"My biggest issue has been that the headset seems to struggle to switch back and forth between these different devices - I often just re-start the pairing process to ensure things happen smoothly and fairly quickly."
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"First of all, the pairing was the easiest of any bluetooth device I have ever paired."
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Price

Price:
"When I got the Jabra Motion the first disappointment was thats for the retail price of $129.00 there was no wall plug in the box as there was with my last 4 jabra ear pieces."
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"But they dropped the ball on this cheap made unit too flimsy other than that it's ok"
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"I wont return it.. iI will sellit for the same price to a friend who has vision problems, because the device tells the person's name if you have it on the contacts and if you don't have it in your contacts, it will read you the number..also says the amount of talking hours you have remaining according to battery level."
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"Ive had all Bluetooths over years right now Im looking for a new one Ive been using the jabra extreme 2 its ok but the motion for the money its bulky sounds terrible and its just not practical and comfortable keep looking and forget this one."
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"Overall, for the price, I would expect it to fit better, or at least as well as the Wave."
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"The headset looks great and fits well but at the price point it is competing with the Plantations Voyager Legend."
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"While I don't mind the packaging and papers inside being in a foreign language, especially given the great price, the voice is Dutch as well, and seemingly, can't be changed."
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"And great price"
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"Fast shipper reasonable price would recommend to all"
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Quality

Quality:
"I am very disappointed in the quality of the Jabra Motion, especially since I have made a point to treat it very gently since I got it."
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"Audio Quality: I noticed that the audio quality isn't as good as it is through my iphone, but it's still what I would term average or even above average."
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"It is difficult to stay in my ear, quality is good but not great."
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"Pros: Great sound quality and rangeCons: everything elseThis has got to be the most uncomfortable headset I have ever used."
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"Incoming and outgoing quality degrades after about 50 feet."
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"Sound quality is very good which helps me as I am hard of hearing."
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"Great sound quality."
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"The Plantronics, while has fantastic sound quality, has two fundamental flaws - it's a beast on your ear, and it uses an old style charger that I can't even find a cable for."
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"I find the over ear headsets in general are much more comfortable and in my experience produce a higher quality sound for both parties during a call."
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"The call quality is fantastic."
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Range

Range:
"I only had a problem with this if i had roamed out of range."
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"I enjoy the range and voice commands."
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"The included phone Dongle gives this a great range and allows me to connect without downloading drivers."
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"It is by far the best sounding bluetooth headset I have ever owned and has superior range, which means that calls don't end up choppy due to poor phone-headset connectivity."
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"Range, clarity, battery life, and usability are all excellent with the Jabra."
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"Sound Quality and Range:The Jabra's sound quality is exceptional."
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Size

Size:
"Size:My biggest complaint with the Jabra is its large size."
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"I have very small ears, so this may not be a problem for everyone."
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"I love seeing technology made so great in such small items."
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"Still trying to get the proper sizing, as I keep trying the different gel sizes, but not a single complaint, in fact I ahem found myself forgetting I even have it on."
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"I do like the robust size of the Jabra, but it doesn't fit onto and off of the ear very easily."
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"Of course it comes with three sizes of Jabra's great ear cushions which are comfortable and help isolate the noise."
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Sound

Sound:
"I tried wearing it for an entire day and missed more than half my calls because there was no sound.3 stars is generous for these issues, but I think I got a lemon, so I'm trying to factor that in."
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"Ive had all Bluetooths over years right now Im looking for a new one Ive been using the jabra extreme 2 its ok but the motion for the money its bulky sounds terrible and its just not practical and comfortable keep looking and forget this one."
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"While the sound won't be as good as headphones it is a great option."
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"Only complaint I get is from sounding too soft when talking softer in a quiet room."
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"But the worst it got was, Now it sounds like you are on any headset."
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"The Sound is the best of all I tried,Storm, motorola, the Plantronics Voyager and others, I am hard of hearing,so being able to hear loud and clear is very important to me, no problems here, this is louder than the Storm, also, callers tell me I sound clear and no background noises."
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"Sounds are great, and I like that I can also hear the media from my phone on this device."
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"On the plus side it sounds good and has a physical mute button!"
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"Sound quality is very good which helps me as I am hard of hearing."
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Voice

Voice:
"Additionally you have to pay extra for voice commands after one year which is also unacceptable.."
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"While I don't mind the packaging and papers inside being in a foreign language, especially given the great price, the voice is Dutch as well, and seemingly, can't be changed."
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"I enjoy the range and voice commands."
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"It'd u purchase this product be ready for some serious issues with fitting it to your ear, making and receiving calls, voice commands, NFC pairing, and pretty much every other selling point that made this product seem worth the price."
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"Everything feels solid with good hinges and solid buttons that don't feel flimsy at all.7.5 hour battery life is pretty damn goodOn the downside, the voice commands are very limited."
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"People that I normally talk to that have a lower volume of voice i found myself able to understand."
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Volume

Volume:
"I dislike the sliding volume button that doesn't appear to work at all."
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"not very compatible with in call volume kyocera Brigadier"
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"The setting of the piece is all off and the volume is horrible WORST ever."
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"The negatives: Volume rocker - it's very inconsistent in my usage.... although most of the time I just leave it at the max volume and adjust from my phone (Note 3)."
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"Ease of Use:The Jabra is easy to use but as mentioned above, the volume and mute controls are confusing."
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"Two complaints about the control:1 - the volume control is a touch dial on the back of the headset, right behind your ear."
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"The second dislike is the constant need to re-seat it in position on the ear to keep from falling off and to be able to hear well as when it slips out some as the volume is not enough to hear well."
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"Good volume and have been using for a year and 2 days and would definetly purchase again."
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"The volume adjuster does not seem to work that well either."
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"This is a great looking headset, but the volume can be an issue for some things."
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"People that I normally talk to that have a lower volume of voice i found myself able to understand."
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