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UP 24 by Jawbone Activity Tracker - Medium - Persimmon (Discontinued by Manufacturer) by Review Summary ,  Sep 24, 2015

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UP 24 by Jawbone Activity Tracker - Medium - Persimmon (Discontinued by Manufacturer)
Report Date: 09/29/2015
Based on 5151 customer reviews
Overall satisfaction: 3.3
Returned or considering to return: 9.9%

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Frequently Mentioned by Customers:


Individual Feature Rating
Connect5.0   above average
Track4.8   above average
Motivating4.7   average
Exercise4.5   average
Apps4.4   average
Monitoring4.4   average
Reliable4.4   above average
Fit4.3   average
Fitness4.3   average
Workout4.3   average
Accurate4.2   average
Tracking4.2   average
Sleeping4.1   above average
Calibration3.9   average
Moving3.9   average
Software3.9   average
USB3.6   exceptional
Display3.3   average
Running3.3   below average
Sync3.2   average
Shower3.1   average
Battery3.0   average
Control2.8   average
Charging2.5   average
Plastic2.5   above average
Waterproof2.5   below average
Charged2.4   below average
Quality2.4   below average
Support2.2   below average
Warranty2.2   average
Button1.9   average
Reliability1.8   below average


Quotes from the Reviews - What People Say about:

Accurate

Accurate:
"It's accurate but the fit is not good if you have a big wrist."
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"The steps counter is accurate, however I have a problem when I am cycling with actual distance."
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"I know swinging your arm isn't the most accurate way to calculate mileage but I thought this was excessive."
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"Makes you walk more but not 100% accurate and please read the forums before you buy it."
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"Other than physical problems, the app is good and everything seems accurate."
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"If you choose to use this method, beware that the rep said it would not be as accurate."
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"Ithe seems pretty accurate registering my steps, activity and sleep."
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"The Good:--The band is (to me) pretty accurate."
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"She loves it, and it is reasonably accurate."
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"It seems pretty accurate with step counting."
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"It keeps what we believe to be a pretty accurate account of our steps."
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Apps

Apps:
"Seems silly that it isn't easy as the free apps already out there for just that purpose and if they could figure out how to get the sleep monitor accurate."
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"The app is the best and works with other apps to give me the best results... only problem is this works via bluetooth and when i workout or stream music i use a bluetooth headset so i get kicked off my music and randomly when it autosyncs."
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"If this is truly troubling for you, you do have the option to link apps like Myfitnesspal and Loseit and add your foods that way."
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"I added My Fitness App and was, happily, able to make the two apps talk to one another, but I am disappointed that I had to get another app to fully use the Up app."
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"The band connects to your MyFitnessPal app if you want to use their food tracking (which is WAY better) but I hate having to open 2 apps now to do stuff instead of just one."
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"I find I utilize the Fitbit web & iPad apps as well, so Up24's lack of both (for me) is disappointing."
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"It is really helpful to see my progress, and the app that goes along with the Up is superior to the apps that come with other fitness trackers."
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"The app is easy to set up and links with many other apps."
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"Only about 85% accurate in comparing to other apps."
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"Both of these apps sync beautifully to my UP app, making it easy to manage these 3 apps at once."
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Battery

Battery:
"After I decided to wear it again to track my activity, it worked fine for other 4 months, later the battery looks to have a problem and now the band is not powering on, even though it can recharge but when I remove the charger looks like the battery lasts for a few minutes."
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"I love the app for my phone but this battery problem is annoying, the band is was not that cheap and I used it for so a short time that makes me think twice about the quality of the product."
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"I was loving this band so much but ran into this battery problem."
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"It also has a horrible battery."
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"The battery life doesn't seem to be too accurate when it says 4 days remaining, it's closer to 2-3."
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"The newer ones suffer from shorter battery life and a terrible clip design."
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"The battery holds quite nicely for approximately two weeks."
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"Tracked my sleep better, much more comfortable on, battery doesn't start dying right away, and I like the app a little more, though the Jawbone's app was its best feature."
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"I love the app for my phone but this battery problem is annoying, the band is was not that cheap and I used it for so a short time that makes me think twice about the quality of the product."
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"My wife then received one as a gift (but I secretly think she bought it for herself) and it worked and fit beautifully but the battery would not hold its charge."
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"Great battery life."
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Bluetooth

Bluetooth:
"The app is the best and works with other apps to give me the best results... only problem is this works via bluetooth and when i workout or stream music i use a bluetooth headset so i get kicked off my music and randomly when it autosyncs."
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"One minor drawback with the UP 24's feature to sync via Bluetooth is that at times it wont sync up with my phone until I open up the app and push the data to my phone manually."
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"I suspect many people who are having connectivity issues had problems with the Bluetooth on Android and not really the band."
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"Maybe I have a defective band or maybe the problem is related to the sometimes finicky bluetooth radio."
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"one complaint would be connection via Bluetooth sometimes sucks."
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"I then decided to try the Fitbit, and I liked the Bluetooth feature, but it wasn't as accurate, and I didn't love the way it looked or how difficult it was to recharge."
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"Love the Bluetooth capability of my UP24."
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"I like the fact that it sync's with your phone via bluetooth where the 2nd Generation had to be plugged into my phone.. it's good for keeping track of your sleep will wake you with a gentle alarm a soft vibration around your wrist."
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"It connects to my iphone easily via bluetooth."
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"I like that it's a lot easier to sync with the bluetooth."
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"My hope was this was controllable, but nope- you are spending your entire life in contact with RF, and the weird thing is I can see little advantage over the original one without the Bluetooth."
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Button

Button:
"I now have the post covered with a little bit of duct tape, but I am unable to find a replacement button - replacement and fashion caps abound, but no button."
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"--The button on the other end of the band is relatively unresponsive (even when the band is brand new)."
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"Just recently, the button somehow broke on the inside of the band (probably something to due with the band losing its resistance tightness) and stopped working completely."
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"Had not been able to push the button for months as though it was stuck and then just fell off."
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"Unfortunately all 3 of them broke (the button), so I've spent hundreds at this point."
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"Since the button is broken there is no way to fix it."
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"I've been careful with the little button (which broke on my UP) and so far no problems."
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"I purchased this product and I liked it up until the button fell off."
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"It worked great for a while, but then after about 6 months the button stopped working, then after 10 months it wouldn't charge anymore..."
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"Worked well for about 6 months and then the button on the end didn't respond to commands."
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"The original band I purchased worked great, except a few months later the button fell off of it, which wasn't a huge deal."
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Calibration

Calibration:
"UP24 showed the wrong information and didn't performed calibration."
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"I like the format but sometimes it doesn't sync properly, the calibration is annoying, and its very buggy."
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"calibrate functionCons: no display, but it was easy to check on since it constantly synced to my phone."
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"Calibration of steps not accurate...battery could not hold the charge."
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"An 11 mile cycle gets recorded as a 4.5 mile activity and I was not able to calibrate the band to reflect the correct distance."
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"But overall it is working well, and it got a lot better after we did a couple of calibration walks and upgraded the firmware on the Jawbone website (which DOUBLES the battery life from one to two weeks, so it's really worth doing).I had to contact customer support once, and found them to be very friendly and helpful."
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"I think it tracks with decent accuracy, but I recommend using their out of the box settings based on your height rather than calibrating the band, because after calibration I noticed it was less accurate."
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"As far as its accuracy, I have used Runtastic with it and for the most part it has been accurate as long as you have calibrated it correctly."
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"The calibrate function was nice in that I was able to verify that it was accurately picking up my steps."
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"You can calibrate this device so that it is even more accurate for you."
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Charged

Charged:
"The last time I charged it I thought it was broken because after two attempts using two different USB ports it did not charge."
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"Just suddenly stopped responding... told me my battery was dead even though I'd just charged it two days prior (battery is supposed to last for 14 days --and had done so from the time I upgraded its software til now).As I said, I LOVED my Up24... from the long-lasting battery to the (relatively) accurate activity tracking to the detailed sleep stats and even the cute Smart Coach sayings to help keep one motivated."
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"Unfortunately I have to return it because it won't stay charged more than 8-10 hours."
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"It went completely unresponsive, no lights at all even when charged for 24 hours straight."
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"About a week later, it would go from fully charged to dead in 3 hours."
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"And it is acting weird too - I charged it last night and it showed only 10-day use in the app."
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"My first one stopped being able to be charged about 3 months after purchase."
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"When I charge it I just plug it into my computer and the great thing about the charging is that it only needs to be charged once a week if you're using it regularly."
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"After trying again and again, I was able to get it charged on my computer in January....same thing in February...very frustrating and a long time spent going over the directions, soft reset, reboot and I have sent 2 emails."
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"Had to soft reset it pretty much every time it had to be charged till after maybe 2-3 weeks it stopped working all together and the lights never went back on."
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"Great personal motivator, a few syncing issues, works best when fully charged"
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Charging

Charging:
"And it broke off as I was fitting the unit into the wall charger, not doing anything aggressive at all."
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"But when the charger on the bracelet itself (as opposed to the wall plug) broke in half, it abruptly stopped working."
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"My jawbone does not charge properly and not happy it"
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"On the first one, the rubber sheath began to slide off the band, making it hard to get a good connection when charging it, etc."
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"I'm guessing there's something wrong with the battery, because after day 1, it only worked when it was plugged into the charger."
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"Its ridiculous how much they charge for this item and they don't last."
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"Worked great until last month: not holding charge, not syncing, not recording steps...."
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"It was easy to set up basically charge, download app, put it on and go."
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"My wife then received one as a gift (but I secretly think she bought it for herself) and it worked and fit beautifully but the battery would not hold its charge."
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"Initially this worked out well, until the point where the unit would stop keeping a charge for more than a few hours."
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"Overall good, but have had trouble charging it."
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Clock

Clock:
"Approximately 60 days after purchase, my jawbone up 24 started to give me a lost clock error, after following the support teams instructions to a t, now it won't even charge."
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"Any other company would have their best technicians working on this problem around the clock until it worked."
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"com t5 TROUBLESHOOTING-UP sun-and-moon-blinking-7-times-nothing-else td-p 86601 page 2This is apparently an error having to do with the internal clock of the device which can be fixed by re-pairing the device after updating it to the latest firmware."
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"The sleep tracker, idle alert and alarm clock are all worth any hiccups."
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"The band would reconnect with my phone, and appear to be working, but I would soon notice the lights flashing again...indicating another internal clock error."
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"Then I started getting internal clock errors."
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"I love the alarm clock feature it has."
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"Bigger than the UP 24 but it is really nice to have a clock and see your progress without getting out your I phone every time."
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"Works great and I use it as an alarm clock."
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"It'd be nice to have a clock display on there, but otherwise I'm very happy with my purchase! "
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"Lost clock, apparently one of several well known flaws."
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Connect

Connect:
"It connects to my iphone easily via bluetooth."
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"Easy to use with phone app, connects with many other apps for food and calorie counting."
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"I also like that it connects so well with iPhone."
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"I love that it connects with the blood pressure cuff and my Withings scale."
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"It connects well with other apps like map my ride and gives valuable information."
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Control

Control:
"Serious quality control problems."
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"Although I am very impressed with the APP, I am very disappointed with this product and question their quality control."
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")Basically I see this as a shoddy product sold by a company with bad customer service, terrible inventory control and that is willing to financially take advantage of their customers."
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"Unfortunately, it is poorly designed and the quality control is horrible."
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"We bought 2 bands, both of which developed a problem with the button that controls functions; and one of those replacements subsequently had a battery failure."
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"I've had it since late March just this week the main control button for the band as sunk into the device so that I am unable to manually move from sleep to awake mode."
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"The controls have a slight learning curve, but it's easy to get used to, and while the band isn't completely waterproof, it can easily hold its own in the rain or shower."
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")Basically I see this as a shoddy product sold by a company with bad customer service, terrible inventory control and that is willing to financially take advantage of their customers."
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"Great tool for taking control of improving sleep, excersize and diet."
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"Let's get a little more detailed here...THE GOOD+ The design is great and not very obvious in a sense, which might be a personal preference, however I do like the fact that it just happens to look like an ordinary bracelet and doesn't scream JAWBONE UP24 FITNESS TRACKER on it.+ When I first received the product and started using it, it seemingly was very sturdy and well designed with a simplistic 1 button control and two light interface."
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"Perfect for the perfectionist control freak in you :)"
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Display

Display:
"The negatives - it would be useful to have a small digital time display on the band."
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"I was impressed by the information it gives and although the other reviewers only complaint was that it doesn't have a display monitor, I (like most people) have my cell phone on me at all times anyway so it's not a problem."
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"calibrate functionCons: no display, but it was easy to check on since it constantly synced to my phone."
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"I hate this, as I Love the features it displays, especially the sleep features."
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"But while having no display was initially a selling point for me, the problems I had with the band were only magnified by not having a display."
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"Having a clear display of what activity I've done vs what I've eaten has helped me cut down on the rubbish I eat."
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"I love the app and the comprehensive display."
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"Second, It would be nice to have a display window on the wrist band."
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"great features on the phone, but the wife likes a display so we returned it"
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"The app is pretty easy to use on my iPhone and since I usually have my phone with me, it's not really a problem that there's not a display on the Jawbone itself."
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Exercise

Exercise:
"I'm definitely more aware of how much sleep exercise I'm getting and it's been fun challenging myself to get up and walk more -- just in the past week it's encouraged me to take my dog on 2 more walks than I usually do!"
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"Did not hold up well under light exercise"
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"When you log an exercise that wouldn't be picked up as well by the band like yoga or weight lifting, it doesn't add any exertion in for you, so you don't really get any credit for it, it's more of a way for you to keep track of the fact that you exercised."
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"Also don't plan on using it to track your exercise, it doesn't work well at all and on the Jawbone site they will even tell you to use other apps in conjunction with it."
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"The UP24 for an exercise in frustration."
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"ALL, I REPEAT ALL, Fitness trackers are horrible at recording Weight Training and Static Exercise Machines (treadmills)."
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"It is so easy to keep track of my sleep, steps, exercise, calories and water."
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"I'm definitely more aware of how much sleep exercise I'm getting and it's been fun challenging myself to get up and walk more -- just in the past week it's encouraged me to take my dog on 2 more walks than I usually do!"
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"And not entirely waterproof, although supposedly resistant to splashes (showers OK).If you are not sure you want an exercise tracker, this is a good way to find out without spending a lot of money."
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"The software is really the key and is a very nicely designed, making it easy to keep a running total of exercise (or not) calories burned and whatever."
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"I love that it tracks exercise separately from daily motion."
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Fit

Fit:
"And it broke off as I was fitting the unit into the wall charger, not doing anything aggressive at all."
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"It's accurate but the fit is not good if you have a big wrist."
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"The band fits poorly and the plastic is irritating to the skin."
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"I struggled long and hard to decide between buying another fit bit or this."
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"Problem is, it won't fit your ankle."
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"Mine went missing during a race and finding a replacement online that fit (and matched the color) was difficult."
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"It is a great device for those trying to be more fit lose weight or just live a healthier lifestyle."
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"I tend to have a small wrist, but the small was too tiny and would not fit the way that they recommend."
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"My wife then received one as a gift (but I secretly think she bought it for herself) and it worked and fit beautifully but the battery would not hold its charge."
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"The bracelet itself is comfortable on my wrist (I got a large which luckily fits well -- I'd recommend measuring your wrist before buying), and wearing it to bed each night isn't uncomfortable."
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"Long battery life, comfortable fit."
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Fitness

Fitness:
"I'm trying hard to improve my fitness levels and this is really helping!"
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"I don't think it is very accurate at all around fitness tracking as it gives much more credit for steps walked than for cycling or a gym circuit workout, which is silly."
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"Jawbone is a leader in fitness wearable, but this product did not work well, at least not for us."
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"The app lets you set challenges for the day, so you create high scores for fitness throughout the week."
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"This was my first attempt at owning a fitness tracker and initially I was thrilled with it."
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"I love my Jawbone audio products (original Jambox and 2nd generation ERA headset), but their focus on fitness bands has been a big disappointment."
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"It is really helpful to see my progress, and the app that goes along with the Up is superior to the apps that come with other fitness trackers."
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"That performance does not earn two stars from me though, since it has become the RG3 of fitness trackers in my mind: good, borderline great at the beginning, but inability to stay active when it counts left me with far less value for my investment that I had originally thought."
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"I got about 6 months out of it, and in that time I was able to meet a lot of my fitness goals."
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"It has really helped me to evaluate my fitness and health in order to achieve a greater quality of health and the active lifestyle I was meant to have."
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"The app can work alongside others such as map my fitness so is great to have activity and food intake easily visible on one screen."
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Fun

Fun:
"I'm definitely more aware of how much sleep exercise I'm getting and it's been fun challenging myself to get up and walk more -- just in the past week it's encouraged me to take my dog on 2 more walks than I usually do!"
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"I've competed in 2 challenges with friends that have Jawbones and it is really fun."
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"It doesn't take long to get addicted to the data component of fitness tracking- it's so fun to challenge yourself!"
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"I like it because I can connect it to my smartphone and keep track of my steps and it even makes it into a challenge so it's fun to try and reach your goal for the day."
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"Its fun to challenge yourself into taking more steps."
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"It was fun and useful; I like that it tracked my sleep as well as my activity."
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"But I have to give credit as a very nice looking wristband, and a slick looking app that's kinda fun to use and terrific customer service."
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"I dont think it tracks the sleep very well, but still its fun to use."
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"Bottom line, I will continue to recommend the Up24 for it's ease of use, app interface and integration that is easy and fun for almost anyone."
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"That said, when the device actually works, it's pretty fun."
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Monitoring

Monitoring:
"The only thing I don't like a lot is adding food to monitor food consumption isn't easy on my smart phone .. everything else is easy and informative .. it really makes me work harder at being healthy! "
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"I think the sleep monitor doesn't work too well."
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"I was impressed by the information it gives and although the other reviewers only complaint was that it doesn't have a display monitor, I (like most people) have my cell phone on me at all times anyway so it's not a problem."
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"Although it seemed to be fairly accurate for step counting and sleep monitoring, it had constant problems synching with my phone."
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"The battery is faulty and the accuracy of the monitoring is spotty."
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"The only thing missing on the Jawbone UP 24 is a heart rate monitor."
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"The sleep monitor is more fun than scientific, but it lets her know approximately how much restful sleep she's gotten."
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"It's got a lot of cool features (the sleep monitoring is the best of the bunch), but no amount of features will overcome durability."
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"The heart rate monitor built into some of the newer models would be nice, but at prices over $100 I can't afford them."
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"I love this band and use it to monitor my sleep, wake me up and make sure I get up and move around."
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"The jawbone has been a great investment in me, I have been having sleep issues and with the sleep monitoring I have been able observe and make changes that are effective."
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Motivating

Motivating:
"It does a great job of tracking my steps, motivating me to keep moving and challenging me to daily goals."
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"I LOVE the app, and found the daily challenges and reminders extremely motivating."
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"I am sure it isn't 100% accurate, but with that said it is a great motivator to see daily activities."
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"Great motivator, which not everyone needs (I DO!"
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"It does a great job of tracking my steps, motivating me to keep moving and challenging me to daily goals."
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"It makes me so mindful of everything that I find important, also it is a great motivator when I need a little extra nudge to go that distance."
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"The app is easy use and motivating !"
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"It is intuitive, easy to use, motivating and helpful."
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Movement

Movement:
"Unfortunately, it stopped recording movement even though i could use find my band and other pieces that illustrated it was communicating with the app."
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"Also, it isn't always accurate on tracking steps -- any repetitive movement with your arm is mistaken for steps, i. e., I stopped wearing it in the shower because it thinks I'm taking steps while in the shower."
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"read every movement as steps, so it well give you fault total steps for the day"
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"Kind of bummed that I'm not able to accurately record my movement, but will continue to use it for sleep and food."
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"It's not completely accurate, because it works by sensing movement, so you could just pump your arms and it would count that as steps (when I play the drums, my step count triples!"
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"If you expect it to perfectly track your movements and sleep, you will probably be disappointed."
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"When you are actually asleep, if the deep and light sleep movements are correct then it is accurate."
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"I love how well it keeps track of my movements and my sleep."
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"While it does a decent job of tracking movement and sleep, they have a very short lifespan."
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"I did dishes and it did show lot of steps during the activity because of hand movement, no complaints thought."
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"It tracks movement accurately and it helps me find a great sleep pattern."
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Moving

Moving:
"It does a great job of tracking my steps, motivating me to keep moving and challenging me to daily goals."
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"It can sometimes take hours to sync with my phone, and after 3 months the mode button, which is the only moving part on the thing, broke off."
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"When the battery goes dead on this I'm moving to a different company."
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"This is a great tool to keep moving because it challenges me to reach and exceed my own goals."
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"If it were just a bit more accurate I would LOVE this thing, but I keep reminding myself that it has kept me moving around even if it is not accurate!"
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"if you accept it as a motivator to get moving its great but don't expect accurate information on actual mileage or calories burned."
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"Its a gentle reminder to get moving, seems to track well, and lets me change my goals."
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"It has helped a great deal in keeping me moving."
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"I really like it and it came along at a perfect time for me - I wanted to get moving."
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"She swore it would get me moving and make the whole process fun."
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"When I bought it I wondered why they called it Jawbone which seems to have nothing to do with fitness but after wearing it a few days I realized it actually jawbones you or in other words, it busts your chops to get you moving, very clever name!"
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Plastic

Plastic:
"The band fits poorly and the plastic is irritating to the skin."
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"The orange one also tends to get dirty quite easily, the plastic just get darker in some places."
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"Apple's Watch and others notwithstanding, I am not prepared to give up a fine Swiss timepiece for a piece of plastic and rubber - which in my experience proves to not be very durable."
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"So principle is very simple, every time when you press the button or move your wrist, specially (again, it's weakest place which was specially designed to be even more weak) designed flexible plastic connector wears and cuts thin foil in the end."
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"Being able to put it on and take it off easily is important to me vs. other trackers on the market with those horrible stiff plastic bands."
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"What I didn't realize I would get was a rash on my wrist due to contact dermatitis with nickel after losing the crappy plastic end cap twice (once it was replaced)."
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"It is comfortable to wear, cuter than the block of manly plastic that is the new Fitbit, and its super easy to use! "
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"The clear plastic packing was full of scratches and the sealing tape was torn."
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"The orange one also tends to get dirty quite easily, the plastic just get darker in some places."
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"Some observations on the UP24:The packaging of the UP2 was well thought-out - a sturdy hard plastic case, The UP24 was packaged in mostly cardboard with that impenetrable plastic wrapping."
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"The small package guide, a clear plastic sheet with a cutout supposed to correlate with the band size, fit my 6 inch wrist fine."
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Quality

Quality:
"I highly doubt the quality of this product since 3 of my friends happened to have same problem."
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"The Bad:--Absolutely horrible build quality on the band itself."
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"The quality is not obviously not good."
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"I called customer service which has weird hours but is very good in quality, in my opinion."
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"It has also encouraged me to sleep more, strive for better quality of sleep and attempt for more consistent bedtime and wake up cycles - all important in this weight loss process."
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"I am truly upset abou the quality of this product."
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"It has really helped me to evaluate my fitness and health in order to achieve a greater quality of health and the active lifestyle I was meant to have."
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"I called customer service which has weird hours but is very good in quality, in my opinion."
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"Overall I recommend the UP24, good price, good quality."
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"It would be great if it was better quality."
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"And also gave me great tips on how to get more sleep and better quality of sleep."
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Reliability

Reliability:
"Prior to getting the Jawbone UP24, I did some research online and most of the negative reviews revolve around the reliability of the tracker such as unable to sync, component failure, etc."
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"Unfortunately, I have to give this product a negative review because of its reliability and because the support from the manufacturer is disappointing."
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"For a product positioned as a premium, hugely disappointing in terms of reliability."
_
"This is a great tool when it works, but when it starts to fail after 1 month of ownership, I question it's reliability."
_
"A great device tainted by unacceptable reliability."
_
"Jawbone missed the mark on this for reliability."
_
"Maybe I'll come back when I hear overwhelming positive reviews about the durability and reliability of their products, but that won't happen for a while the way all the reviews of their new products are going."
_
"A great device tainted by unacceptable reliability."
_
"I love the interface and design but very very poor reliability."
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"Aside from the reliability of this product, it's great."
_
"The design is comfortable (the sole reason for 2 stars), but reliability is a huge issue."
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Reliable

Reliable:
"The sleep tracking was inaccurate and inconsistent so it couldn'tbe used even as a reliable qualitative vs quantitive measuring tool."
_
"After the warranty was up, we threw that one away and tried a Garmin which is more reliable but missing some of the data."
_
"Principal is good but needs improving to be reliable."
_
"Switching to FitBit, which based on my partner's experience is a much more reliable and durable product."
_
"I find it to be reliable, long battery life and comfortable."
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"love it, so far it works great and it is reliable"
_
"It's great while it last but if you need something reliable, look elsewhere."
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Running

Running:
"It works well, but can be real annoying when you have to key in that you have gone for a run or a long walk every time."
_
"Haven't reached out to customer service, but if a product cannot last more than a year, it seems flimsy and I am worried if I get a replacement, I may run into the same issue, So I don't think I will buy it again!"
_
"It came clean and un used looking in the original packaging, it turns on and off ok, and charges too, but my stupid out dated phone does not have the technology to run the app that is required for it."
_
"When mine broke, I had to run out and buy another one, as after a year of using, I couldn't do without my step count and sleep tracking."
_
"And its alarm just didn't go off (again) at the time it was supposed to so I've missed my run this morning."
_
"Of course, there is no precise way without a heart rate to convert steps into cycling rotations (same problem to convert running vs. walking), but there is an additional step that you can take if you want to convert this activity into calories."
_
"Furthermore my boyfriend purchased a Fit band at roughly the same time and it's still running great."
_
"The software is really the key and is a very nicely designed, making it easy to keep a running total of exercise (or not) calories burned and whatever."
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"I am pretty active and run, crossfit, kettlebell and lift traditional weights."
_
"It works well, but can be real annoying when you have to key in that you have gone for a run or a long walk every time."
_
"I gave the bracelet 3 stars only because of the issues I've had but I do love my Jawbone and how well it tracks when its up and running."
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Shipping

Shipping:
"If the problem persists, to send the shipping address and they would get a replacement out to me ASAP."
_
"Now I have to go through the hassle of shipping the item back UPS, waiting for a refund and then deciding if it's worth trying to purchase another one."
_
"Jawbone has been good about replacing them but the process takes so long I've spent as much time shipping broken units around as I have owning and using them."
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"fast shipping brand new works great"
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"I'm very pleased with the shipping service too."
_
"Quick shipping, great price."
_
"My husband called Jawbone the next day and explained that it was not as described and that we would like to return it for either an exchange for the original UP 24 replacement or a refund, he was told that we had accepted an upgrade and therefore they were NOT going to replace or refund, so we paid $99.99 for a unit that worked for effectively 14 days that was replaced in what was described as an UP GRADE for a unit costing $49.99 OK they threw in a 10c wrist band and $5.00 of shipping but they are still to good for about $50.00 of my money and have battery issues that they obviously now about but are NOT prepared to support, JAWBONE should be ashamed of themselves."
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"it is good and cheap price, the shipping also very fast! "
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Shower

Shower:
"I don't recommend wearing in the shower even though advertised as water resistant."
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"I was even to scared to wear it in the shower."
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"One annoying aspect is that I have to take it off when I shower."
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"The material can get kind of dirty, but its waterproof so probably will be fine in the shower."
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"Lastly, although it claimed to be waterproof, I did not feel comfortable getting into the shower with it because it didn't seem waterproof and I had read other reviewers complain it wasn't."
_
"I shower in mine all of the time without a problem, but I was able to swim with a fitbit."
_
"The controls have a slight learning curve, but it's easy to get used to, and while the band isn't completely waterproof, it can easily hold its own in the rain or shower."
_
"It was comfortable and I immediately started wearing it 24 7 except for showers."
_
"Then the thing stop working after 4 months of use and I was easy on it, and didn't even shower with it (even if it says you can, didn't want to chance it), and it still stopped working."
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"I've taken a few showers with it and so far so good."
_
"I followed Jawbone recommendation and further I took them off daily before taking a shower."
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Sleep

Sleep:
"They helped me load the most recent firmware, but the device continued to randomly change modes (sleep awake) and would fault out randomly."
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")*Most important features to me are the Smart Alarm (attempt to wake during light sleep) and Idle Alert (reminds you when you have been idle); the Fitbit devices do not support either of these."
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"Likes:-no clasps on band-Idle alert-easy to charge-automatic syncing-only one button, easy to use, easy to toggle different modes (sleep mode, nap mode, etc...)-Great app."
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"- The product works great for tracking sleep- The band is comfortable, but can get caught easily putting on and taking off long-sleeve shirts."
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"Info it provides seems quite accurate (sleep info, number of steps, etc.)."
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"I love the bar graphs showing your steps and sleeps cycles."
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"(Updated 21 August 2014)Software:Sleep tracking:Ease of use:"
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Sleeping

Sleeping:
"I liked having a device that monitored my sleeping patterns and daily steps everyday but unfortunately, the UP 24 was just not designed properly."
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"I'm definitely more aware of how much sleep exercise I'm getting and it's been fun challenging myself to get up and walk more -- just in the past week it's encouraged me to take my dog on 2 more walks than I usually do!"
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"My only negative is that it's a bit uncomfortable to wear at night while o am sleeping."
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"Sleep function is questionable...and very annoying that you have to manually turn it on every night."
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"I'm sure it's not 100% accurate on the step counter or the way it measures sleep patterns."
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"The only downside for that was the Jawbone has a better sleep tracker than the Fitbit."
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"It is so easy to keep track of my sleep, steps, exercise, calories and water."
_
"Ithe seems pretty accurate registering my steps, activity and sleep."
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"The app is a little odd to use when entering your sleep and workouts but works well!"
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"It tracks my sleep pretty accurately, although that's not too important to me."
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"It gives me great information about my sleep patterns and does a great job keeping up with my level of activity."
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Software

Software:
"The software is very good, which makes it all the more frustrating since the devices died right when the data started showing useful trends."
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"But I took it back and got my money back because the end cap was coming of I went through 6 of them, then the cap over the button came of so I gave up and got the fitbit flex which I like the band because it dose not fall apart but the software is not as good as jawbone has,"
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"Every software update caused problems."
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"I cannot believe that a company would blame their own faulty software and then still not offer to do anything to help the customer."
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"I'm pretty disappointed with this device as I know the software can be updated and fixed easily, but the fact that in the matter of 3 months the sleep button seems to sink its self into the band is disappointing."
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"I think they must have a software error."
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"The software accompanying the band is great."
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"I also love the software encouragement, and it suggests links to help you do things like achieve better sleep, keep you motivated and to make it more fun to get stay in shape."
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"It works well, very light weight, paired easily with my iPhone6, and I like the basic software reporting."
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"The software is really the key and is a very nicely designed, making it easy to keep a running total of exercise (or not) calories burned and whatever."
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"Jawbone's software is best-in-class."
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Support

Support:
"My up was damaged and the Jawbone support team replaced my Up with no hassle, great customer care experience."
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"I Contacted the support team to report the dead tracker and request replacement, they acknowledged the dead tracker and said will send me a replacement but unfortunately they only have the RED and Persimmon."
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"Jawbone support is one of the worst support team ever."
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"Summary:- Inaccurate- Device dies- Bad Customer support- Not recommended at all."
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"Consequently this has been a terribly frustrating process for me, my fianc who bought it for me and I am left with an item which doesn't work at all with no clear means of accessing support to help fix it."
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"My up was damaged and the Jawbone support team replaced my Up with no hassle, great customer care experience."
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"I love the app, and the customer support is really helpful."
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"Jawbone's customer support did the best they could and told me to return it and try one of the newer bands, this is not helpful to me because I can't afford a newer band."
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"But overall it is working well, and it got a lot better after we did a couple of calibration walks and upgraded the firmware on the Jawbone website (which DOUBLES the battery life from one to two weeks, so it's really worth doing).I had to contact customer support once, and found them to be very friendly and helpful."
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"My email to customer support gave only the same advice despite being clear that I had already tried all of those things!"
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Sync

Sync:
"Prior to getting the Jawbone UP24, I did some research online and most of the negative reviews revolve around the reliability of the tracker such as unable to sync, component failure, etc."
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"Syncing so often was hard to schedule."
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"Syncing the UP24 was a little bit time consuming and frustrating, but once that was done, it's been easy ever since."
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"I have not worn it for 2 months and was frustrated attempting to sync it prior."
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"Mine is currently sitting off my wrist because I have not been able to get it to sync."
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"I am very frustrated with my up 24 I purchased it so I wouldn't have to sync my up manually."
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"Both of these apps sync beautifully to my UP app, making it easy to manage these 3 apps at once."
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"Only had one issue with it not syncing but customer service was great and walked me through firmware update."
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"Since I need to use my tracking device to sync with Myfitness Pal, and accuracy is key, this is not the device for me."
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"I like that it's a lot easier to sync with the bluetooth."
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"Love that it automatically syncs with the app! "
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Track

Track:
"I love the jawbone but the only problem is that it tracks while I drive."
_
"tracks well but has some faults (cap is easily lost, button problems after a few months)."
_
"Unfortunately it only tracks steps....."
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"I don't need it to tracks my step, plus it's not even that accurate."
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"It tracks my sleep pretty accurately, although that's not too important to me."
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"I was happy with the up but I truly love the up24 because it tracks my sleep, water and steps."
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"I love this product it tracks my steps my sleep motivates me to move if I've sat too long."
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"It tracks well as long as you're swinging your arm, so pushing a cart at the store or carrying items don't count!"
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"It tracks movement accurately and it helps me find a great sleep pattern."
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Tracking

Tracking:
"I do not use the food calorie counting aspect as I find my diet too difficult to track due to erratic eating habits."
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"Very disappointing it was really helping me track and shed extra pounds."
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"Not that happy with it always tracked mileage different than a phone app always way less."
_
"I Contacted the support team to report the dead tracker and request replacement, they acknowledged the dead tracker and said will send me a replacement but unfortunately they only have the RED and Persimmon."
_
"Prior to getting the Jawbone UP24, I did some research online and most of the negative reviews revolve around the reliability of the tracker such as unable to sync, component failure, etc."
_
"Being able to track my food intake so easily is a plus."
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"It is really helpful to see my progress, and the app that goes along with the Up is superior to the apps that come with other fitness trackers."
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"It is so easy to keep track of my sleep, steps, exercise, calories and water."
_
"That performance does not earn two stars from me though, since it has become the RG3 of fitness trackers in my mind: good, borderline great at the beginning, but inability to stay active when it counts left me with far less value for my investment that I had originally thought."
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"Its a gentle reminder to get moving, seems to track well, and lets me change my goals."
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USB

USB:
"The last time I charged it I thought it was broken because after two attempts using two different USB ports it did not charge."
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"Ive been careful with the band, have taken it off when showering, have charged it only in a computer USB port, have left it connected to the USB port ONLY the length of the charge, but this band failed quickly."
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"The minor annoyances:- catches on clothing- awkward to type while wearing- scratches surfaces near your work space- awkward dongle required for usb charging- poor support from Jawbone- problems with some app versions (fixed within 2 weeks but still annoying)- single button interface requires odd press x times or hold button for y secondsThe one thing I will truly miss is the smart alarm feature and sleep tracking in general."
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"Very useful to see calories, work outs and steps - I use the sleep mode because i dont sleep and it is important to me to keep track of how many good nights sleeps i get (every hour counts)Cons - As stated above, some people complain that they break and ive seen this first hand but i think this is an issue with the older models - Wish it would connect directly to USB - personally i hate having to use the adaptor cause i lose things."
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"Was working GREAT until the end piece (opposite of the USB charge) came off last night!"
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"Also, I have only been able to get it to charge when I plug the USB into my computer."
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"Once you realize that the Best way to charge is ONLY on a computer USB plug -- it works quite well."
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"Battery lasts for 14 days (band firmware update via USB may be required), and is easily chargeable over USB."
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Walk

Walk:
"I'm definitely more aware of how much sleep exercise I'm getting and it's been fun challenging myself to get up and walk more -- just in the past week it's encouraged me to take my dog on 2 more walks than I usually do!"
_
"It works well, but can be real annoying when you have to key in that you have gone for a run or a long walk every time."
_
"I don't even walk a ton, so I'm disappointed it's worn out so quickly."
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"The latest software update is a little better, it tracks part of the time when I have been speed walking and asks me what I was doing during that time, but it misses half the time I am taking brisk walks."
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"Makes you walk more but not 100% accurate and please read the forums before you buy it."
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"It is so frustrating when you go for a brisk walk at night night and come back only to realize that the band didn't record anything."
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"I'm definitely more aware of how much sleep exercise I'm getting and it's been fun challenging myself to get up and walk more -- just in the past week it's encouraged me to take my dog on 2 more walks than I usually do!"
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"It does remind me to get up and walk which is good."
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"I've been using the jawbone for approximately a month now and feel that it has given me great incentive to walk more than I normally would."
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"And why can I walk into any Target or Kohls or Best Buy and find the UP24--in black!"
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"It seems to track steps pretty well (I am a casual user, I walk bike to school and go to the gym), and I can add many of my activities fairly easily."
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Warranty

Warranty:
"Now my band is broken a third time and I am over my one year warranty to get a replacement, despite having had my band replaced within the past 5-6 months."
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"I had an original UP and when the UP broke (still under warranty), customer replaced it- no problems."
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"I contacted them to let them know that it wasn't working AGAIN and they told me I was out of warranty this time and they weren't able to replace it for free but could offer me 25% off."
_
"Broke under warranty."
_
"I contacted Jawbone support and at first it seemed that they wanted me to just mail it in and see if it could be covered by warranty, but then they needed me to call inf or some weird reason and that was just more effort than I felt was necessary after I had already dine everything I could to revive it on multiple occasions."
_
"So disappointed the band only 1 4 the duration of the warranty."
_
"Too bad, I liked it when it worked but 1 day before warranty ended it, died forever."
_
"I am now on my fourth Jawbone device, first three were jawbone up and one was replaced under warranty, my current is a Jawbone up24, the softrware and interfacer is fantastic and the reason I stick with this kit, even although its lifespan is rarely longer than the warranty period."
_
"Probably the best warranty I've ever been provided."
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"I had an original UP and when the UP broke (still under warranty), customer replaced it- no problems."
_
"In fact, I got two bands with extended warranties, since they were on a great sale and were being discontinued."
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Waterproof

Waterproof:
"A few other bands can record swimming but not laps, so I don't know if a truly waterproof band would even solve the problem."
_
"I bought this with the understanding that Jawbone Up3 was going to be waterproof...which they were not able to make it completely waterproof."
_
"My only complaints about this product are minor;1) I wish it was totally waterproof instead of just splash resistant, but I knew that going in so I can't ding them there.2) I wish the band vibrated harder for alarms."
_
"The only downside to the UP24 is that its not waterproof."
_
"The material can get kind of dirty, but its waterproof so probably will be fine in the shower."
_
"The UP2 while waterproof I love the UP24 so much more."
_
"The controls have a slight learning curve, but it's easy to get used to, and while the band isn't completely waterproof, it can easily hold its own in the rain or shower."
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"My next fitness band will be fully waterproof and have more bells and whistles but this is a GREAT basic band."
_
"I wish it was waterproof but none of them are and I love how small and subtle this tracker is! "
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"However, I would really love to find a fitness tracker that is truly waterproof."
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Wearable

Wearable:
"Jawbone is a leader in fitness wearable, but this product did not work well, at least not for us."
_
"I like the fact that it's wearable but after only a few weeks it started malfunctioning and I couldn't reset it on my I-phone because the jack was different."
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"Many companies have been developing wearable fitness bands to help challenge users to increase healthy behaviors."
_
"Pros:- great interface for tracking activity and sleepCons:- band is a little uncomfortable- while the band is a huge improvement over some wearables, it is rather chunky and clearly wearable tech rather than looking like a bracelet- the band stopped working within 5 mos of gentle and careful useOverall, if you are going to buy an UP, be sure to purchase it from a seller where you get at least a 1-year warranty."
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"This device was the most uncomfortable piece of wearable technology I have ever worn."
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"Anyway, it's a decent wearable to start with, but I'm looking to move up."
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"This is my first wearable and I'm happy with choosing it."
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"Although I think that wearable technology has a long way to go, this is by far the best health bracelet out there."
_
"So far, its the best wearable of this caliber that Ive seen."
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"This is a fun wearable."
_

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Workout

Workout:
"The Jawbone app gets my meal information from MyFitnessPal, but unfortunately it does not pull in the workout information like my Fitbit Flex software did."
_
"The app is the best and works with other apps to give me the best results... only problem is this works via bluetooth and when i workout or stream music i use a bluetooth headset so i get kicked off my music and randomly when it autosyncs."
_
"UP24 is not reliable at counting calories expended during workouts, so I use a HRM when I work out."
_
"When I opened it, it didn't look pristine but it's a workout band and I'm going to get it a little dirty anyway, right?"
_
"I usually realize it after I workout which is frustrating since I don't get credit for my steps activity, a bit demotivating for someone who is trying to get in the exercise habit."
_
"I like the band, but it always glitches when trying to log my workouts."
_
"The app is a little odd to use when entering your sleep and workouts but works well!"
_
"This so far has been a great addition to my daily workout and lifestyle."
_
"However, it makes logging workouts and nutrition easy."
_
"Besides, the UP will pick up other fun activities like dancing or arm workouts, which anyone can do without gym equipment."
_
"The app was very clean and looked nice, and it did have a great activity tracker to log workouts."
_

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