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Plantronics Foldable USB Stereo Headset (Optimized for Laptop Use) (Audio 470 USB) by Review Summary ,  Nov 3, 2015

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Plantronics Foldable USB Stereo Headset (Optimized for Laptop Use) (Audio 470 USB)
Report Date: 11/03/2015
Based on 187 customer reviews
Overall satisfaction: 3.9
Returned or considering to return: 4.8%

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Frequently Mentioned by Customers:


Individual Feature Rating
Skype5.0   above average
Voice4.8   above average
Recognition4.7   above average
Comfortable4.6   average
Quality4.3   average
Sound4.3   average
Microphone4.2   above average
Price4.1   below average
Audio4.0   average
USB4.0   above average
Cable3.8   average
Plug3.8   above average
Volume3.5   below average
Size3.4   below average
Plastic1.9   below average


Quotes from the Reviews - What People Say about:

Audio

Audio:
"The Plantronics Audio 470 is good but not as good as the PC131."
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"The Planctronics Stereo headset solves this problem by using a USB port for both audio input and output."
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"I purchased this headset to bypass the audio buzz problem I was having with my laptop - and it succeeded there with flying colors; I no longer have a loud humming noise when I'm trying to record on screen video."
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"good audio quality, mic is pretty good, but the cord tangles pretty bad - needs to come with a case."
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"The audio quality from both the headphones and microphone is excellent."
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"Comparison of Logitech 980356-0403 Stereo USB Headset 250, Logitech Premium Notebook Headset, and Plantronics Foldable USB Stereo Headset (Optimized for Laptop Use) (Audio 470 USB).Logitech 250 - comfortable USB headset which served well for several years."
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"Audio quality (in out) is excellent."
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"It performs entirely satisfactory- audio clarity via the mic and earphones is quite good."
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Cable

Cable:
"My only complaint, if it is one, is that the nine foot cable is just too long."
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"Pros: easy to install on Vista, plug 'n play, excellent speech recognition, nice long cord, portableCons: the wires are very flimsy, the headset is not made to last, no carry case, no lighted on off switch As an owner of a much older Plantronics USB headset, I have read where this headset may be used in speech recognition and I am comparing my older headset with this one."
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"And the cord does seem a little bit flimsy."
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"A couple of reviewers complain the cord is too long."
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"They deliver pretty good sound and so far my only complaint is that the cable is really long - so long that it tends to get tangled up on stuff."
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"The foam ear pads are flimsy and uncomfortable and the cord is also very flimsy and tangle prone."
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"good audio quality, mic is pretty good, but the cord tangles pretty bad - needs to come with a case."
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"The cord got tangled up easily and when I recorded sound, I had too many pops."
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"I bought these for skyping with my family back in North Carolina and (contrary to some reviews) I LOVE the VERY long cord, it aloows me to move around and talk at the same time."
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"One addition that WOULD be nice...a small carrying bag and tie wrap (ok that's two additions) to help with ensuring the ginormous cable doesnt get entangled in my travel backpack, cause you know us geeks...well prepared and cables gadgets galore in our trusty backpacks."
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"I plugged the headphones in using the USB adapter - connected easily (if you have problems with the headphones switching off the speakers, shut the program that you're using (e. g. web-browser, WMC) down and restart after plugging in the headphones).I wanted to extend the length of the headphone cord, so I simply plugged in a USB extension cord... worked perfectly."
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Comfortable

Comfortable:
"I was very pleasantly surprised at how well this worked compared to the headphone mic that came with the program, fewer errors and more comfortable."
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"The fold up easily and are very comfortable."
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"They work well and are comfortable."
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"The headset is both comfortable, and easily adjusted for maximum efficiency."
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"Sound is also great, both input and output, and the headset is comfortable to wear for hours at a time."
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"In short (too late, I know), they're light, comfortable, durable, good sound quality for both listening and making others listen, and all for thirty dollars."
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Microphone

Microphone:
"My only complaint would be that the little symbols on each plug designating which is for microphone and which is for headphone need to be larger, or a different color than the plug molding or something, so they would be easier to see."
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"Unfortunately the quality of sound in the earpiece was poor and the microphone boom picked up electrical noise (60Hz hum)Plantronics replaced the headset, the new one was immune to electrical noise, but the boom was no longer adjustable."
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"I returned a Koss headset after being dissatisfied with the sound quality of the microphone and am very pleased with the sound quality of this microphone."
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"I was very pleasantly surprised at how well this worked compared to the headphone mic that came with the program, fewer errors and more comfortable."
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"), and, to top it off, my desktop, after a quicksetup of DNS with my stock mic, failed this one on the volume test (tried every comboof plugs and switches with and without USB) - then said it couldn't find the soundsystem!"
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"The only downside was that I could not adjust the mic more."
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"good audio quality, mic is pretty good, but the cord tangles pretty bad - needs to come with a case."
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"Apparently it easily picks up your breathing, so be careful where you position your mic."
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"Good quality microphone and headsets, voice quality is crystal clear and it's usb connector is a perfect one for laptop's desktops."
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"With the usb microphone from Dragon I did not have this problem as much."
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"The microphone works well."
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Plastic

Plastic:
"Attempts to repair it failed utterly, so I used it for a while with the broken plastic digging into the right side of my head and the right earpiece dangling."
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"Unfortunately, the cheap flimsy plastic used for the headband snapped fairly quickly just below the pivot for folding."
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"The headphone plastic looks a little flimsy - the sort of plastic that looks like it could get snapped easily, so if you plan to fold these up and shove them in and out of a bag whilst traveling, you might want to be aware of that potential weakness."
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"I was worried that the cheap plastic feeling headphones would break at the mechanical joints, but careful handling has mitigated that concern."
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"Nobody complains of shrill or disturbing sounds (unless I make them), and believe me when I say that the people I talk to would most certainly complain if some innocent plastic bag rustling in the background became shrill to their ears."
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"Finally, the headset is comfortable, but the feeble foldable plastic headband offers soo little pressure that the headset doesn't feel secure on my head."
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"The headphone plastic looks a little flimsy - the sort of plastic that looks like it could get snapped easily, so if you plan to fold these up and shove them in and out of a bag whilst traveling, you might want to be aware of that potential weakness."
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"Technically the headset is excellent but I am a little concerned about the plastic parts that fold."
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"The headset is very lightweight, which is good, but I am a little concerned with the plastic it is made from."
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"Does what it says - foldable plastic headset with good speech accuracy in programs like Dragon Naturally Speaking."
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Plug

Plug:
"I travel a lot and my program for VoIP on my laptop requires plug in headphones, the wireless aren't compatible."
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"My only complaint would be that the little symbols on each plug designating which is for microphone and which is for headphone need to be larger, or a different color than the plug molding or something, so they would be easier to see."
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"The plugs don't make good connection to the UBS adapter; I have to play with the jacks, moving them in and out get a connection."
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"My only complaint would be that the little symbols on each plug designating which is for microphone and which is for headphone need to be larger, or a different color than the plug molding or something, so they would be easier to see."
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"Plug and play; easy."
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"Sound and mic is great, easy to use just plug into usb port."
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"Relatively easy to use; just plug it in and your set to go."
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"Pros: easy to install on Vista, plug 'n play, excellent speech recognition, nice long cord, portableCons: the wires are very flimsy, the headset is not made to last, no carry case, no lighted on off switch As an owner of a much older Plantronics USB headset, I have read where this headset may be used in speech recognition and I am comparing my older headset with this one."
_

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Price

Price:
"I have bought several of these, and the only complaint I have is that the build quality seems to be a little bit cheap, although none of them have broken on me yet."
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"Unfortunately, the cheap flimsy plastic used for the headband snapped fairly quickly just below the pivot for folding."
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":( Disappointing for the price that I paid."
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"The only negative thing: the price."
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"I was worried that the cheap plastic feeling headphones would break at the mechanical joints, but careful handling has mitigated that concern."
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"The quality is high and very reasonable on the price."
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"Don't waste your hard earned money on these, you can do better with a nice pair of wireless headphones or something else."
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"It seemed like decent headset for the price but then two months in to using them the microphone stopped working."
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"I recommend this product for anyone who wants good quality at a reasonable price."
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"For the price this is a great headset."
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Quality

Quality:
"I have bought several of these, and the only complaint I have is that the build quality seems to be a little bit cheap, although none of them have broken on me yet."
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"It's not the best quality sound out there, especially compared to noise-canceling headsets, but it gets the basic job done."
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"Unfortunately the quality of sound in the earpiece was poor and the microphone boom picked up electrical noise (60Hz hum)Plantronics replaced the headset, the new one was immune to electrical noise, but the boom was no longer adjustable."
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"Unfortunately the quality has dropped in the last few years and I do not think that this headset will put up to continuous use as compared to the older headset."
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"When you plug directly into your built-in sound card the quality is not good."
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"They are comfortable, the sound quality is high, and the foldability does not impair comfort."
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"good audio quality, mic is pretty good, but the cord tangles pretty bad - needs to come with a case."
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"The quality is high and very reasonable on the price."
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"Amazing longevity and high quality from a maker I knew nothing about when I purchased."
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"Good call quality, handy in-line control for volume and mute."
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"These things provided great sound quality."
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Recognition

Recognition:
"I find that the microphone picks up really well and I almost only get speech recognition errors when I (admittedly) pronounce the word phonetically incorrect."
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"Durability I give it a 3 star they philatelic it so I'm careful with them within their best to add or speech recognition."
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"Speech recognition they're doing very well on that score to I'm very happy and I would get another pair if I or my dogs Brooke these."
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"I decided to try them with Windows Speech Recognition (it came with my computer in the Ease of Access part of the Accessories folder)."
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"If you're looking for an easy to use, easy to transport headset for speech recognition software, these are the ones! "
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"I haven't tried the microphone for voice recognition yet, but I'm keeping my fingers crossed that it's as good as the headphones."
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Size

Size:
"Hard to keep on my small head though."
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"But both the slider switch and the small volume dial are extremely flimsy, so it doesn't surprise me that the slider was DOA."
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"Both sound and folded size are disappointing in this model."
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"My only small complaint is that the band that goes on the head feels flimsy."
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"Not because they will swallow small pieces, but because the headphones are so weak structurally, that they won't stay in one piece very long."
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"I've transported a number of times and it's quite nice that faults up into a very small bundle not much larger than a mouse."
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"Nice how they fold into a size saving shape."
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"One addition that WOULD be nice...a small carrying bag and tie wrap (ok that's two additions) to help with ensuring the ginormous cable doesnt get entangled in my travel backpack, cause you know us geeks...well prepared and cables gadgets galore in our trusty backpacks."
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"It does fold up neatly and is easy to store in a small space."
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"I had hoped for good sounding headphones that fold small for travel."
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"When folded it fits nicely into a larger size soft-side sunglasses case which may offer some protection in my briefcase."
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Skype

Skype:
"I use this headset mainly for Skype, and I have not been disappointed with it."
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"I would recommend these to anyone looking for a good headset for Skype or VoIP."
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"It works great on Skype and other things like that."
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"Works well with skype!"
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"I bought this for use on Skype, which it does as good as could be asked for."
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Sound

Sound:
"It's not the best quality sound out there, especially compared to noise-canceling headsets, but it gets the basic job done."
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"The one problem I have had with it, however, is every so often the connectors to the sound switch (where you change the volume or mute your mic) comes unscrewed ever so slightly."
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"Unfortunately the quality of sound in the earpiece was poor and the microphone boom picked up electrical noise (60Hz hum)Plantronics replaced the headset, the new one was immune to electrical noise, but the boom was no longer adjustable."
_
"When you plug directly into your built-in sound card the quality is not good."
_
"Both sound and folded size are disappointing in this model."
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"I returned a Koss headset after being dissatisfied with the sound quality of the microphone and am very pleased with the sound quality of this microphone."
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"These are great, the sound coming in is clear and the other end hears my voice clearly."
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"These things provided great sound quality."
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"The cord got tangled up easily and when I recorded sound, I had too many pops."
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"The product sound is good."
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"The sound quality of the speakers in the headset is great as well."
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USB

USB:
"I also agree that the large USB to 1 4 jack converter is obtrusive and likely to be broken or lost."
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"Piece of junk, DSP USB unit sticks out and is flimsy, leading to imminent breakage."
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"The supplied USB converter is not so good."
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"I plugged the headphones in using the USB adapter - connected easily (if you have problems with the headphones switching off the speakers, shut the program that you're using (e. g. web-browser, WMC) down and restart after plugging in the headphones).I wanted to extend the length of the headphone cord, so I simply plugged in a USB extension cord... worked perfectly."
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"Even though the headset is flimsy I know I can easily replace it and use the USB dongle."
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"Very nice and usb sound card great but the headband broke and I had to tape it after a few months."
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"A great stereo headset which can be used with USB or standard mic headphone inputs."
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"Good quality microphone and headsets, voice quality is crystal clear and it's usb connector is a perfect one for laptop's desktops."
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"With the usb microphone from Dragon I did not have this problem as much."
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"The only inconvenience is the USB port which is kinda soft and easy to get messed up with."
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"Sound and mic is great, easy to use just plug into usb port."
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Voice

Voice:
"I bought the Plantronics 470 because my headsets were not giving good quality voice."
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"These are great, the sound coming in is clear and the other end hears my voice clearly."
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"Good quality microphone and headsets, voice quality is crystal clear and it's usb connector is a perfect one for laptop's desktops."
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"It sounded good and picked up my voice well."
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"I used it for VoIP calls, and it captured my voice VERY clearly, and it blocked out background noise very well."
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"It is a great item and the voice quality is crystal clear."
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Volume

Volume:
"The only issue I have is that the little clip on the mute volume box broke off so now I cannot clip that to my cloths but that is not a big deal and does not change the fact that the headset WORKS!"
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"But both the slider switch and the small volume dial are extremely flimsy, so it doesn't surprise me that the slider was DOA."
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"Volume button failed and is either totally on or off2."
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"), and, to top it off, my desktop, after a quicksetup of DNS with my stock mic, failed this one on the volume test (tried every comboof plugs and switches with and without USB) - then said it couldn't find the soundsystem!"
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"It has adjustable volume which is very nice."
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"More private and the muting and volume controls are excellent."
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"Four reasons to love this headset:1) 'over the head' light-weight soft ear covers I can wear for 3-4 hours without noticing anything but the quality gaming sounds (don't use them for music, so couldn't speak to that for you Bose fans), 2) a swing down boom mike that filters out background household noises (like hallway conversations between my sons as to who gets the shower first) while letting my own voice be heard clearly by my team mates,3) an easy access volume control & mike mute buttons on a collar clip approx one foot down the headset wires,4) the fold-up design to fit into a 5x2x2 pouch that fits into a corner of your briefcase or purse for those of us who travel."
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"The sound is very good and the in-line volume control is always a plus."
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"They're padded with mesh (so they don't get too warm) and very comfortable, have in-line volume and mute and a cord that's so long I actually end up bundling it up a little so my chair doesn't roll over it, and still have room to move around."
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Weight

Weight:
"This was a very comfortable and lightweight headset."
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"Four reasons to love this headset:1) 'over the head' light-weight soft ear covers I can wear for 3-4 hours without noticing anything but the quality gaming sounds (don't use them for music, so couldn't speak to that for you Bose fans), 2) a swing down boom mike that filters out background household noises (like hallway conversations between my sons as to who gets the shower first) while letting my own voice be heard clearly by my team mates,3) an easy access volume control & mike mute buttons on a collar clip approx one foot down the headset wires,4) the fold-up design to fit into a 5x2x2 pouch that fits into a corner of your briefcase or purse for those of us who travel."
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"This headset is lightweight, has good sound quality, and is easy to store."
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"They are really lightweight (translation: comfortable)."
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"It is light weight and comfortable and can be used with the USB or just plugged in."
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