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StarTech.com Dual-Bay Hard Drive Enclosure - USB 3.0 to SATA III 6Gbps with RAID and UASP Supports 2.5-Inch SSD... by Review Summary ,  Oct 7, 2015

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StarTech.com Dual-Bay Hard Drive Enclosure - USB 3.0 to SATA III 6Gbps with RAID and UASP Supports 2.5-Inch SSD...
Report Date: 10/10/2015
Based on 198 customer reviews
Overall satisfaction: 4.4
Returned or considering to return: 5.1%

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Frequently Mentioned by Customers:


Individual Feature Rating
Installation5.0   above average
Price5.0   above average
Quality5.0   above average
Screw5.0   exceptional
Speed4.2   below average
Case3.9   above average
Power3.5   above average
Connection2.9   below average
Port2.1   mediocre
Cable1.5   mediocre


Quotes from the Reviews - What People Say about:

Cable

Cable:
"com thinks maybe its a problem with USB 3.0 cable, specifically one of the extra pins - since the cable works on my 2011 mac mini that is USB 2.0 only."
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"kernel: hfs: err 6 reading VH blk (vol=Volume1)kernel: hfs: err 6 reading VH blk (vol=Volume2)kernel: hfs: err 6 reading VH blk (vol=Volume3)I've tried a couple scenarios to see what the problem is:1) Mid-2011 mac mini (USB 2.0 capable) - works with included USB 3.0 cable and a spare USB 2.0 cable I had around.2) Mid-2014 MacBook Pro 13 - works when I use my spare USB 2.0 cable2) Mid-2014 MacBook Pro 13 - fails when I use 3.0 cable included with enclosure."
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"Another drawback is USB 3.0 cable length."
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"My only complaint is that the packaging said it included a 3 foot USB cable."
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"So I know it's not the computer OS (I had the same problem on a totally different machine running a different operating system), I know it's not the USB port (I tried four different ports on two machines), and I know it's not the drive (it works in the computer flawlessly).Admittedly, the only thing I didn't try was to replace the USB 3.0 cable, but I don't see how the cable could have suddenly failed in a way that reduces transfer speeds after 7 months of working fine."
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"Drive lights are a nice blueEven better it comes with USB power cord and was able to Run this unit plugged into my laptop for both the power and USB transfer so there is no need for external power as long as you have USB 3.0 drives on your computer."
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"The USB2.0 drive, I used, came out of a little older Seagate 1TB FreeAgent Xtreme Pro external box (loss power) (Note: You will need to provide your own USB 2.0 cable if you install a USB 2.0 drive).It is backwards compatible to 2.0 and works like a charm for me."
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"The fact that it includes a USB 3.0 cable is great, because many products now-a-days, specifically printers, do not include these."
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Case

Case:
"Very well made case and I had no problem getting to support my 2TB drive."
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"Now when any of my drives shows signs of malfunction - this case comes to the rescue."
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"The package comes with 3 sticky pads for use with smaller HDD's, I just sticked them on the bottom of the case so now it lays flatInitially i thought it was broken...make sure you really seat the drive all the way into the connector in the case."
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"The Hitachi 2TB 3.5 drive installed easily inside this case but it would not work well at all."
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"Working with Startech support, we finally came to the conclusion that the case simply would not work well with a USB 2.0 port even though it is supposed to be backwards compatible."
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"Handles well big hard drivers (mine is 3TB), and the case looks good, but the noise.... horrible."
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"Very well made case and I had no problem getting to support my 2TB drive."
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"nice case, easy to sue and looks very nice too."
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"Great external case for my 3TB hard drive."
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"The case is decent size,, bigger than a lot of other external cases that I've had in the past but the fan on the bottom of the case is the reason for the larger size, the only issue I see is having the fan on the bottom of the case so if you install the included foam feet and have this case laying down so the label of the hard drive is pointing up there is not much room under for it to suck up air into the case."
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Connection

Connection:
"Inside I have a Western Digital 2TB AV-GP SATA 3 Gb s Intellipower 32 MB Cache AV Hard Drive model WD20EVDS that I purchased from Amazon in August 2010.The problem I am having is this.. when I connect the enclosure to my Mid-2014 MacBook Pro 13 w Retina display, the drives are immediately ejected upon mounting."
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"That model also worked great the flaw was not with it, but due to a rare error with Windows 8 (The kernel the Xbox is based on) I was having connectivity issues with USB 3.0 BOT and that enclosure."
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"I tried connecting the enclosure to a Linux machine, but the problem manifested on that computer as well."
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"The only downside to these enclosures is that the USB controller they connect to can change the drive geometry that they want to use."
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"Wires are top grade, the installation was crazy simple, and don't know about the review that states the connection was not good because it is solid."
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"Very nice, easy to connect and secure my hard drive."
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"I didn't have any problems with USB2 connections, but as soon as I connected to a USB3 port on my desktop the drive kept disconnecting and reconnecting."
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"EDIT: Here, by the way, is a testing result - this time with an excellent Toshiba SATA III 2GB drive - connected to a USB 3.0 port on my Lenovo docking station and laptop."
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"These are particularly good for Desktop Expansion drives, that is drives that are connected and available to the PC all the time, as opposed to connecting it to do a copy backup job and then disconnecting it when you're done."
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Installation

Installation:
"Easy (2 screw) installation!"
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"The installation of the drive is very easy, only two screws to open the enclosure, no screws necessary to mount the drive."
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"My second concern was ease and speed of installation."
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"Installing the HDD was simple and the guidebook wasn't hard to understand at all."
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"Installation was pretty straightforward, with no tricky wedging or special screws."
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Port

Port:
"This case works so well that I have recently ordered another case along with another 3TB hard drive so I can slowly replace my other aging external hard drives and get rid of the slimmer cases that don't provide cooling to the hard drive (or USB 3.0).One thing that I would like improved on the case is the power plug, on all external cases I've seen the round power port can get accidentally damaged, I would prefer a more durable power port design, since it is right next to the USB port I tend to zip tie the cables together so it is more protected."
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"Properly designed computers (like the iMac and Lenono products) do this quite well - to avoid damaging the USB ports and USB chipsets."
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"Same results on a third Lenovo laptop and a docking station - problems with their USB 2.0 ports."
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"With the USB 3.0 ports, it worked beautifully, but with the USB 2.0, I experienced the same problems as on my son's iMac."
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"Working with Startech support, we finally came to the conclusion that the case simply would not work well with a USB 2.0 port even though it is supposed to be backwards compatible."
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"This case works so well that I have recently ordered another case along with another 3TB hard drive so I can slowly replace my other aging external hard drives and get rid of the slimmer cases that don't provide cooling to the hard drive (or USB 3.0).One thing that I would like improved on the case is the power plug, on all external cases I've seen the round power port can get accidentally damaged, I would prefer a more durable power port design, since it is right next to the USB port I tend to zip tie the cables together so it is more protected."
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"Properly designed computers (like the iMac and Lenono products) do this quite well - to avoid damaging the USB ports and USB chipsets."
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"With the USB 3.0 ports, it worked beautifully, but with the USB 2.0, I experienced the same problems as on my son's iMac."
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"I now know it works perfectly with this add-on 2 port USB 3.0 card."
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Power

Power:
"This case works so well that I have recently ordered another case along with another 3TB hard drive so I can slowly replace my other aging external hard drives and get rid of the slimmer cases that don't provide cooling to the hard drive (or USB 3.0).One thing that I would like improved on the case is the power plug, on all external cases I've seen the round power port can get accidentally damaged, I would prefer a more durable power port design, since it is right next to the USB port I tend to zip tie the cables together so it is more protected."
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"I wish the enclosure power switch were a bit bigger; it's a little hard to find by feel on the enclosure back."
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"Drive lights are a nice blueEven better it comes with USB power cord and was able to Run this unit plugged into my laptop for both the power and USB transfer so there is no need for external power as long as you have USB 3.0 drives on your computer."
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"The lights are of perfect brightness with the power light green when powered and red in standby."
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"This case works so well that I have recently ordered another case along with another 3TB hard drive so I can slowly replace my other aging external hard drives and get rid of the slimmer cases that don't provide cooling to the hard drive (or USB 3.0).One thing that I would like improved on the case is the power plug, on all external cases I've seen the round power port can get accidentally damaged, I would prefer a more durable power port design, since it is right next to the USB port I tend to zip tie the cables together so it is more protected."
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"It looks sleek and has a blue light that indicates power and flickers when being accessed."
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Price

Price:
"The price was reasonable and the package included an adaptor for my country's wall power socket (I'm living in Singapore, so mine was the 3-pin version)."
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"The price is reasonable, the fan is relatively quiet, and most importantly, it just works."
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"Recommend this device for any looking for reliable USB 3.0 drive enclosure at an affordable price."
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"The company website has these for $60 so the Amazon price was a plus as well."
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Quality

Quality:
"It has a good design but awful quality, you have to fix it by your self before use it, or you can not even put the hard drive inside because it is not fit."
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"Nice design and overall good quality."
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"I'm torn because the seems pretty well made and nice quality."
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"So if you you just intend to throw a blank drive in and never move it between enclosures - the quality seems good, so might be OK for you."
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"Better build Quality than most....PROS:Easy access to add driveHard drive installs in the bay without any screws and is secureQuality buildCons:Price (a little high)Fan is a little noisy, but you can turn it offLED..."
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Screw

Screw:
"Would be perfect with a latch or thumb screws."
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"Easy (2 screw) installation!"
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"The installation of the drive is very easy, only two screws to open the enclosure, no screws necessary to mount the drive."
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"The drive was very easy to install - a couple of screws and the thing just slides in."
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Speed

Speed:
"com said they have problems with WD not spinning up fast enough."
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"I was able to restore much of the data with a data recovery program but it was slow and a hassle."
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"So I know it's not the computer OS (I had the same problem on a totally different machine running a different operating system), I know it's not the USB port (I tried four different ports on two machines), and I know it's not the drive (it works in the computer flawlessly).Admittedly, the only thing I didn't try was to replace the USB 3.0 cable, but I don't see how the cable could have suddenly failed in a way that reduces transfer speeds after 7 months of working fine."
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"Hooked it up to my laptop with no problem, and the transfer was fast."
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"I am happy with the performance of this enclosure, but the biggest downside is the noise of the fan."
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"That being said, the speed is outstanding."
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"The hard drive stays nice and cool and with the USB 3.0 transfer speed data transfer is pretty quick."
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"Fan performance is noticeably good, I can feel the air gushing out through the openings when I put my hand close to the HD."
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"My second concern was ease and speed of installation."
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"Fantastic download speeds."
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