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Sennheiser Rs 170 Digital Wireless Headphones (discontinued By Manufacturer) by Review Summary ,  Jul 25, 2015

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Sennheiser Rs 170 Digital Wireless Headphones (discontinued By Manufacturer)
Report Date: 01/03/2016
Based on 1594 customer reviews
Overall satisfaction: 4.3
Returned or considering to return: 6.1%

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Frequently Mentioned by Customers:


Individual Feature Rating
Comfortable4.8   average
Simple4.7   average
Distortion4.6   above average
Expectation4.6   average
Hook4.5   above average
Performance4.5   above average
Quality4.4   average
Range4.4   average
Sound4.4   average
Surround4.4   average
Video4.2   average
Wireless4.1   average
Noise3.7   below average
Amazon3.6   average
Plug3.6   average
Voice3.6   below average
Light3.5   below average
Television3.3   below average
Base3.1   below average
Cable3.1   below average
Loud3.1   below average
Volume3.1   below average
Design2.9   mediocre
Size2.9   below average
Frequency2.8   mediocre
Hissing2.8   above average
Instruction2.7   below average
Speaker2.6   below average
Power2.3   below average
Echo2.2   average
Button2.1   mediocre
Control2.1   mediocre


Quotes from the Reviews - What People Say about:

Amazon

Amazon:
"Guess this was the chance I took purchasing it as a damaged box from Amazon Warehouse deals."
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"I ended up getting one of the best deals on this set I've ever gotten on anything here on Amazon due to an Amazon glitch (they are so awesome...I totally didn't expect them to come through in the sense that I would've been okay if they told me to take a hike)."
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"The Sennheiser website had no directions that I could find, and even their instructions to the wonderful and patient Amazon tech people were completely wrong."
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"But while crisp may be a good thing for the audience these are being marketed to, its not a good thing for someone who gets on Amazon and says I want to find an amazing pair of audiophile headphones with good highs, mids and lows for music listening."
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"I ended up returning these to Amazon after getting frustrated with these quirks."
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"which I got on Amazon and it was perfect."
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"These RS 170's R definitely Awesome Headphones , Especially for being Wireless-Very Nice Detailedsound & balance : even out in the living room or kitchen while listening to music & awesome for movies..Great Job Sennheiser & Amazon for Great price & service "
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"After reading all of these reviews, getting recommendations from family, and a great review on the wirecutter, I picked up a set of these from Amazon this past week."
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"Amazon however was terrific about getting me a replacement quickly, but imagine my frustration when the second pair of headphones had another issue."
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"The Sennheiser website had no directions that I could find, and even their instructions to the wonderful and patient Amazon tech people were completely wrong."
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Base

Base:
"No static, great sound, and actual base!"
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"Bad:--- One is required to power on the base and headphone separately--- It's hard to find and use the volume and power on the headphones."
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"As you can imagine, it's very inconvenient to take the base unit with me to different rooms."
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"Clear sound and steady connection if:- no one is running microwave nearby- you don't have a baby monitor next to youMajor disadvantage is that you have to walk to the base each time the headset shuts down to turn it back on."
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"Have no idea if these were good or not, as the base would never work."
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"While the unit functions as described and is reasonably comfortable I did not like it for the following reasons:1) The design of the buttons on the headset is crazy and it's almost impossible to adjust the volume (on the headset at least) or power them on or off by feeling the buttons... You really end up having to take them off your head.2) Power management is just ridiculous - The base unit shuts itself off for some reason."
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"I was very pleased to find that I could place the base station behind my flat screen TV, and the headphones worked fine."
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"The charging base is very easy and pleasant to use and one advantage is these headphones take standard eneloop AAA batteries so it should be insanely simple to find replacements."
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"They have a base booster and I am so happy with this product! "
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"All aspects of this product are well thought out from the charging base and transmitter to the headphones themselves."
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"Very clear sound, good base and I can walk around my home without losing the sound."
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Button

Button:
"The only quirk is I have to pull out the plug in the tv and plug it back in for it to work and I really hate the little tiny buttons on the bottom of one of the ears - they should be raised shapes, not the nonsense there now."
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"As some of the other reviewers have noted, the buttons are positioned so closely together that it's hard to operate them."
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"Lack of a mute button and poor design of volume and power buttons make them frustrating."
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"Control buttons not well designed."
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"And to address the complaining about power button location."
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"Only issue is the buttons that control volume etc are not easy to use while wearing the headphones (buttons are too small)."
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"For those who do, this would be kind of annoying as it's really easy to turn off the headphones as the power button is located right between the up and down volume buttons."
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"The headphones are a quality unit with one exception and that is the volume control, I've found removing the headphones for decreasing the volume works much easier than trying to decrease the volume and continuely hit the on off button, while increasing the volume can be none relatively easy while wearing the headphones."
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"The physical design is nice and once you get used to the buttons you can adjust volume on the fly without much thought or effort (I am doing it easily only a couple days in) There are lights on the transmitter that signify when surround and bass boost are on, and you will get a beep when toggling either one of these settings."
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"Only thing is the control buttons on the side of the right ear...They should have made it easier to distinguish between the buttons without taking the unit off you head."
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Cable

Cable:
"I am always a bit biased towards wireless products (I hate cables)."
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"*update* The company mailed me the wrong cord."
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"Sound quality was great, but the newer TV's do not come with audio in outlets and I was unable to connect it except through the cable box which limits me since I only use Apple tv."
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"Changed the Audio cable, still the same problem."
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"What she did wrong was connect them to the TV instead of the source (in my case, the cable box)."
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"My T. V. has a headphone (audio out) jack, but since I want to be able to hear the T. V. without the headphones as well, I was able to plug the base into my cable box using the audio cables."
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"Sennheiser customer service was very nice and sent another connection cord."
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"We contacted Sennheiser Technical Support, our local Cable provider, read all the blogs and tried all the recommendations."
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"I ended up connecting the base unit to the cable box, which worked beautifully."
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"make sure your cable SAT box is grounded, and enjoy the beautiful rich sound!"
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"We also love that there is no cord so we might buy an extra set for the bedroom."
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Charging

Charging:
"Unfortunately, these won't charge so we can't use them."
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"After watching the setup instructional video on YouTube (and on the company's website) we were still unable to get these headphones to charge for the first time."
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"When the batteries go dead, put them in the charger and replace with a set of freshly charged batteries."
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"Problem with these is that due to the placement of the charging contacts, there is no padding on the top of your head."
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"I was really Disappointed , Headphones had a Defective Charger right out of the Box."
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"UPDATE:Ok, got the replacement headset and after setting it up and charging the batteries, I was disappointed to hear the same low grade constant hum."
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"The cradle is also a very convenient feature as it makes the charging of the headphones easy."
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"Easy to charge."
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"They are comfortable, hold a charge for a long time, have significant range, have better features than the competition, and provide a superior listening experience."
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"Love it, especially the simple hang-up charger."
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"Easy charging just by putting it on its cradle."
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Comfortable

Comfortable:
"The comfort of these headphones I would give a good, not great."
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"Not comfortable and controls are hard to feel on the headset."
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"A minor negative issue for me, is the comfort of the ear cups on my head."
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"I use them even when I don't have to because of the great sound and comfort."
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"They are comfortable, no sweaty ear problems for sitting and listening to 2-3 hours of tv."
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"An earlier review commented on the volume and on off control location on the headset and I agree they are not perfectly placed, but aside from that great sound, and a comfortable fit, worth the investment."
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"They are comfortable and look nice."
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"--- It's easy to accidentally turn off the headphones when attempting to change the volumeGood:--- They sound really good--- Comfortable--- I consider these the best headphones I've ever used."
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"They are lightweight, comfortable, and the sound is fantastic."
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"They work flawlessly, sound beautiful, and are very comfortable."
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"Voices sound absolutely fantastic on these headphones and because they are so comfortable I can wear them all day without feeling the pain in my ears that I have become accustom to."
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Connection

Connection:
"The problems with the RS 170s are1) The base must be turned on separately each time you want to use the headphones2) You have to hold the power button on the base for 3 5 seconds to be sure it is actually powered up3) You have to press the power button on the headphones for 1 3 seconds to be sure they are powered up4) The buttons on the headphones are hard to manipulate by touch alone5) The connection between the headphones and the base is susceptible to interference (the headphones cut out around my microwave)6) The HDR 170s power button doubles as a mute button (I dont know what the practical use of a mute button on a set of headphones is."
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"Part of that time was due to my confusion as to which audio connection I wanted to use on my TV or DVD player."
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"I had problems with devices not connecting to my router only when the headphones were in use."
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"Hi,First of all i was always a Big Fan of Sennheiser after Using HD280 Pro for 5 Years, its still kickin good but the headband+wire connecting them togeather broke a little, and i have decided to go Wireless after 5 years thats EXTREMELY Good i was too Surprised at Sennheisers Build and Quality and planned to get a headphone for each of my needs But NOT anymore !"
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"I had been using an old pair of Sony's , but they were clumsy, painful for longer than half an hour and connected with a obtrusive coil type cord that was always in the way."
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"The Pioneers had good sound quality and fidelity - but very poor and flimsy build quality, did not fit well on the head and worst of all the IR connectivity was very very bad."
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"The clarity of sound is amazing and the connectivity (inlcuding through walls) is great!"
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"Sennheiser customer service was very nice and sent another connection cord."
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"Otherwise quality is good and connectivity is excellent."
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"Clear sound and steady connection if:- no one is running microwave nearby- you don't have a baby monitor next to youMajor disadvantage is that you have to walk to the base each time the headset shuts down to turn it back on."
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"Connecting to receiver was very easy and fast."
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Connector

Connector:
"If you're forced to use the headphone jack on your television, the sound will not be as good."
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"[Update] After trail and error when I insert the 3.5 mm jack partially its working fineI brought rs170 after reading very good reviews.."
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"Unfortunately the connector is placed right in the middle of the head band and sits very close to the skin of ones head."
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"* only having RCA or headphone jack input is a little annoying."
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"RCA is junk and the headphone jack requires that I have a wire and plug sticking out of the front panel of my receiver."
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"Sound quality is pretty good considering my TV does not have the greatest output quality through the headphone jack."
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"Great sound, Great comfort but it would be nice to have an audio jack in the headphone unit itself."
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"While the phones are stylish and compact and the sound good, in addition to the input jack being defective I opted not to get a replacement but a refund."
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"Easy to setup--(I connected the RCA connector to my cable box audio out) and easier to use."
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"The base unit connects easily to headphone jack, and the supplied rechargeable AAA batteries fit easily into each earpiece on the headphones."
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"The power connector can also be disconnected which makes for easier setup."
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Control

Control:
"While the unit itself was very nice, sound and range were excellent, overall the headset is fairly flimsy and doesn't appear that quality control was very high here."
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"Control buttons not well designed."
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"Only issue is the buttons that control volume etc are not easy to use while wearing the headphones (buttons are too small)."
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"Unfortunately, however, Sennheiser's quality control on this product lacks greatly and as a result gets 1.5 stars deducted."
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"The controls on the headset are flimsy and not usable."
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"The only negative is the controls are hard to adjust when you have the headset on."
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"-- Volume controls on the headset are a nice compliment to volume controls from your audio source."
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"Great sound, but controls on headset will take a while to adapt to."
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"If I used those controls I could make them work, but only with great care; otherwise, making adjustments would push the headphones off of my head."
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"These earphones are a great choice because : the sound is excellent the set up is very easy they are comfortable on the ears even after a binge watch the controls on the earphones are reasonably easy to use without having to take phones offI had tried several other brands ( returned one after a weeks use ) but none had all of the attributes described above."
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Design

Design:
"Lack of a mute button and poor design of volume and power buttons make them frustrating."
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"Control buttons not well designed."
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"Even with the installation hassle and poor volume control design, I would still recommend these as great TV ears because the headset volume is independent of the TV volume."
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"The sound was crystal clear as advertised but I have a major complaint with the design of the control buttons."
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"By far the worst design is the automatic standby of the transmitter."
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"For the price, I was really disappointed in the build quality and design."
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"I liked the design, and the fact that uses rechargeable batteries but my unit was not working properly, ended up to return it."
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"It does not start up quickly or easily, it has a background hiss, and it is poorly designed to change volume or turn off."
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"The physical design is nice and once you get used to the buttons you can adjust volume on the fly without much thought or effort (I am doing it easily only a couple days in) There are lights on the transmitter that signify when surround and bass boost are on, and you will get a beep when toggling either one of these settings."
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"I can now watch TV with no interruption and peace...Thank you...Excellent sound quality and sleek design! "
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"I have to say, I'm extremely happy with the RS 170 and chose it mostly for the ergonomic headphone design that cups your ears and looks more solid than the lower models."
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Distortion

Distortion:
"From what explanation I've received if you try to turn the headphones up they may try to amplify the signal which creates some distortion and a low annoying buzzing sound that is very obvious when the sound is quiet such as during conversations."
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"But what really kills this solution is that external transmitter distorts high volume sounds, and it's pretty bad."
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"Been using these for several months now and I find the sound to be very clear with no distortion."
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"At higher levels the sound is good and without significant distortion."
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"Regular TV and non 3D movies worked great but why the sound gets all distorted with 3D is beyond me."
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"The range of this RS 170 is very good, and there is little distortion of sound - and you can listen for extended periods of time without listening fatigue."
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Echo

Echo:
"Once a while I have an echo problem but not so bad."
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"Second problem I get a slight echo if surround sign on, with normal tv audio there are no problems"
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"The surround is not so effective, it seems to add an echo effect for me, I leave it off."
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"I agree with those who claim the echo is unacceptable."
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"I experienced the echo problem right away when I plugged the analog audio output of my Samsung HDTV into the RS 170 transmitter."
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"The echo problem arises when using the headphone while also driving the room loudspeakers."
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"I can easily echo the positive reviews, and am at a loss as to what benchmark those with negative comments could possibly be using."
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"Second problem I get a slight echo if surround sign on, with normal tv audio there are no problems"
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"if it is not properly grounded you will get a low sounding humm, this hum is from the frequency interference that is.. well the best way to think of it is like an ECHO that has nowhere to be absorbed, so it is picked up."
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"works well, but seem to get some echoing, either that or I'm able to here the tv volume as well so sounds like an echo."
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"The set-up is easy, the sound is great with no echo or hiss."
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Expectation

Expectation:
"I simply had high expectations for these....And its not to say the other reviewers on here are incorrect either....It is to say that if your an audiophile reading this page you have to keep in mind that these are aimed at a different crowed."
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"I understand the interference problem and have no expectation that the product should be able to deal with all interference."
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"The range and reception far exceeds my expectations I really enjoy it and use it every day ."
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"Overall, I'm very impressed with the quality of the headphones which have exceeded my expectations! "
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"I have to say that I ordered these headphones based upon the many good reviews that have already been posted and they have lived up to my expectations."
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"Bottom Line These Sennheiser RS-170 wireless headphones have exceeded my expectations."
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"Headphones have exceeded my expectations."
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Frequency

Frequency:
"Unfortunately, most home routers do most of their work on the 2.4ghz frequency."
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"Sennheiser's choice of using 2.4-2.8 rather than the 5.0 GHz or 900 MHz bands is a good compromise since the higher the frequency, the more limited the transmission range."
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"We have switched entirely to streaming video over the internet for watching movies and TV shows we don't already own on DVD and here is my problem...The headphones operate on the same frequency as the WiFi router, causing the Roku to stall and drop out which I did not discover until I had replaced the Roku with a newer model."
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"I do understand that the commercial frequency spectrum is limited but regardless it is very irritating when it happens."
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"The only issue I have seen is when the sound frequency or the volumn is too low, the receiver will not be able to receive the sound, which I can hear using wired earphones."
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"Finally, I'd like to note that sometimes I had to change the frequency in my old RS 120 to avoid interference problems with reception but with the RS 170 no."
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"if it is not properly grounded you will get a low sounding humm, this hum is from the frequency interference that is.. well the best way to think of it is like an ECHO that has nowhere to be absorbed, so it is picked up."
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"These don't actually have a hugely expanded frequency range (How low and high do they go) and these are easy to bottom out."
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"The sound quality is quite good with a frequency response range that makes listening to both low and high fidelity sources a pleasure."
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"Cons:- These run on the 2.4ghz frequency, and with a 260ft range, they are pretty powerful."
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"Best of all I can wear them in any room in the house, because of radio frequency sound transmission."
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Hissing

Hissing:
"But the silence between the dialogues is broken by hissing sound in background."
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"I bought my first pair of these from a local Best Buy and like others have noted, I had the hissing problem with the set I received."
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"They were very convenient and great, but had an annoying hissing noise."
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"No hissing, crackling or anything negative sounding (so far)."
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"No hissing.+ Good Sennheiser sound quality.+ Really cool charging station.+ Decent bass boost.+ Comes with two rechargeable AAA batteries - one for each speaker.+ OK range."
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"The sound was terrible and there was the dreaded hissing noise you get with some wireless electronics."
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"I have used other types in the past but all those had bad hissing noise, but these are perfect."
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"The great sound over shadows the hissing, unless the sound goes soft it doesn't really bother me."
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"These headphones delivers great sound without the hissing associated with my old Sony wireless."
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"I bought my first pair of these from a local Best Buy and like others have noted, I had the hissing problem with the set I received."
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"The second pair did not have the hissing problem but I had continuous dropping of sound from the base."
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Hook

Hook:
"Although the 'phones were easy to hook up, I immediately noticed an annoying hum."
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"Very easy to hook up, BUT, Yea well anyway I am unable to get very much volume and I have tried every possible combination, and no luck."
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"Check on the net and found this item which is sold here on Amazon (Fiio D3 (Do3k) Digital to analog audio converter $29.99) Just got the item and easy hook up was done in a few min and YES works on either my TV, DVD, Roku."
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"the 170 digital does a very good and was very easy hook up I am very much satitfaded with this unitnick"
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"Very easy to hook up and works very well."
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"Although the 'phones were easy to hook up, I immediately noticed an annoying hum."
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"And they're easy to hook up."
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Instruction

Instruction:
"My only 2 criticisms - set up instructions are a little clunky and, the top of the headset is a bit hard on the top of my head."
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"Instructions are a little weird as they are pictures."
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"Another problem is that the set-up instructions are cryptic."
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"Plan to click the button on the headphones [power then volume control] - though this could be my fault for not reading the instruction manual."
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"My only criticism is that the instructions for setting up a second set of headphones could be written with greater clarity - call the help line number in the instruction book."
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"The only negative aspect is the instruction manual which is on CD."
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"but if you follow the instructions, dah, they work and they are fantastic."
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"After all is said & done, this is a very good product but there must be a way to simplify the instruction manual."
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"Following the instructions I was able to pair the headsets with the base without issue and more than a month later I have not yet (knock on wood) had to re-pair either of them."
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"The Sennheiser website had no directions that I could find, and even their instructions to the wonderful and patient Amazon tech people were completely wrong."
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"Easy to install, using online video instructions, and easy to use."
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Light

Light:
"The initial setup was a little confusing as you have to pay attention to blinking green lights on both the base and the headphones."
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"The main controls on the right headphone are tough to distinguish in the dark is my only small complaint (so I turn them on and set them before I turn off the light is my easy fix)."
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"When the headphones are in use, the base transmitter's ON OFF button contains a flashing green light that can be annoying depending on the transmitters location."
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"Yes, there is a green flashing light on the base unit and on the headphones and, yes, it's hard to adjust the volume on the headphones without taking them off."
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"Since I use these at night to watch TV while my wife sleeps, the flashing lights from the headphones and the base unit are incredibly annoying."
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"This took a while to figure out because the lights would come on and I thought that it was a base-to-headphones pairing problem."
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"Aesthetically the tower easily blends into my background, the green indicator lights are not distracting."
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"Very clear, light weight , comfortable, easy to live with."
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"The physical design is nice and once you get used to the buttons you can adjust volume on the fly without much thought or effort (I am doing it easily only a couple days in) There are lights on the transmitter that signify when surround and bass boost are on, and you will get a beep when toggling either one of these settings."
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"These are comfortable & light."
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"The main controls on the right headphone are tough to distinguish in the dark is my only small complaint (so I turn them on and set them before I turn off the light is my easy fix)."
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Loud

Loud:
"I am totally deaf in one ear and my husband is always complaining of how loud the TV is."
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"The problem was if you had something really loud happen on the audio source then something really low...you barely heard it."
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"I doubt anyone will crank them up as loud as they can go simply because it will damage your hearing but if you like it loud I give it 8 of 10 because they could be louder."
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"Even though I tend to like my music loud, I find the static problem to not be an issue, as I don't listen to loud headphones anymore where sound goes directly into my ear in an effort to prevent any hearing losses (same with my in ear earbuds, as a recommendation by husband's audiologist, and after too many uber loud concerts)."
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"so when I got it and plugged it in my TV it sounded so clear and loud enough fr me to hear anything on TV to hear and to the level that was loud enough so I could even hear over other people talking in the same room ."
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"Too loud for my ears, these are great."
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"Volume on TV soundbar can be at 0 so husband can sleep & I can enjoy TV as loud as I want !"
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"To throw in some praise, I love the style of the base, the circumaural headphones are VERY comfortable, and the sound is pretty good when the input signal is loud enough."
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"He finds the headphones comfortable, and even when the volume is up loud enough for him, it's not evident to people around."
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Manual

Manual:
"manual disc didn't work, nice idea though."
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"The only drawback is that the Manual was way too briefly written and too technically stated for someone like me who know NOTHING about headphones, backs of tvs, outputs in out, plus lots of terms which meant no more to me than had it been written in Pig Latin."
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"The manual for this was not the best written."
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"If I had any questions or problems with this product I would not be able to go to the manual."
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"Plan to click the button on the headphones [power then volume control] - though this could be my fault for not reading the instruction manual."
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"The only negative aspect is the instruction manual which is on CD."
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"The RS 170 is great, once I figured out the manual I had to download & got help from our local Radio Shack manager."
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"There is a one time Pairing that needs to be done, that was very quick, easy and detailed in the manual."
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"The manual is a simple thing and I would have appreciated a more detailed explanation of exactly what the buttons mean and what the lights mean (guess that is just the engineer in me)."
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Noise

Noise:
"I bought this initially for one of my parents who would get frustrated by ambient conversations and noises while trying to watch shows with heavy dialogue that wasn't always crisp and easy to discern."
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"Others have clearly had better luck than I do, but I have significant noise problems with these headphones."
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"Not real happy with has a ticking noise in one side"
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"Background noise somewhat irritating at this price, but I can use them while on the elliptical or stationary bike."
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"Annoying buzzing background noise was eliminated."
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"There seems to be no noise and good clean sound."
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"Also, these are great if you live somewhere where you have neighbors on adjoining walls - if I'm listening to a live show that's rather noisy, I often wear them so only I am enjoying the noise."
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"They provide comfort and clarity in my apartment when there are external noises and I can watch a movie late at night without worrying that the volume is bothering my neighbors."
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"The sound is so good and I cannot hear any outside noise, not even the sound of the treadmill as I am running!"
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"The only reason I didn't give 5 stars is its not noise cancelling but it's not a problem for me."
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Noted

Noted:
"As some of the other reviewers have noted, the buttons are positioned so closely together that it's hard to operate them."
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"As others have noted, the controls on the headphones are a little inconvenient to access and are not easily distinguishable by touch alone."
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"I bought my first pair of these from a local Best Buy and like others have noted, I had the hissing problem with the set I received."
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"The sound is very clear and although I noted that some complained about lag if you turn on the tv speaker and use the headphone, this is not happening to me."
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"The other problem noted by others is that stupid 'on' button."
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"I bought my first pair of these from a local Best Buy and like others have noted, I had the hissing problem with the set I received."
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"The sound is very clear and although I noted that some complained about lag if you turn on the tv speaker and use the headphone, this is not happening to me."
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"As others have noted, the sound quality is amazing."
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"When I first received them I plugged the tower in to the audio out jacks on my TV----I was satisfied with that though I noted a very low electronic sound occasionally when there was no sound coming from the TV."
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"The overall signal response was very good, with or without the bass boost on, and I noted no audible signal dropouts or phase distortion as I moved about the room I was using it in."
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Performance

Performance:
"My max single-use session is 8 hrs, with no issues or performance degradation using OEM-provided batteries provided."
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"buttons are a challenge but this is nothing when compared to the stellar sonic performance."
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"Music 8.5 10Doesn't work that well with music but some songs do perform much better with it switched on."
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"If you don't need the latest and greatest but want almost all the function, fit, and performance of the RS 190 get this one."
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"Great all around sound and performance."
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"mute the tv though for best performance"
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"I don't know another product which will perform as well as these headphones, now that they are working."
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"That stated, I am very happy with the comfort and performance of this headset."
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Plug

Plug:
"The only quirk is I have to pull out the plug in the tv and plug it back in for it to work and I really hate the little tiny buttons on the bottom of one of the ears - they should be raised shapes, not the nonsense there now."
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"My T. V. has a headphone (audio out) jack, but since I want to be able to hear the T. V. without the headphones as well, I was able to plug the base into my cable box using the audio cables."
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"I'm wondering if some of the reviewers who had negative comments treated this like plug and play (which it is) without realizing that there is a sequence for doing things."
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"RCA is junk and the headphone jack requires that I have a wire and plug sticking out of the front panel of my receiver."
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"Pros: Easy set up straight out of the box, different plugs so it can go with you on overseas trips, rechargeable batteries, excellent sound, can move about the house and still hear the program, charges fast."
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"It is very easy to setup, just plug and play."
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"Setup was plug and play, sound is great."
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"Either way, was very easy to set up, plug it in, let it charge, turn it on, done."
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"Install rechargeable batteries, plug into earphone outlet on TV, plug in power.........enjoy."
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Power

Power:
"For those who do, this would be kind of annoying as it's really easy to turn off the headphones as the power button is located right between the up and down volume buttons."
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"Bad:--- One is required to power on the base and headphone separately--- It's hard to find and use the volume and power on the headphones."
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"Lack of a mute button and poor design of volume and power buttons make them frustrating."
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"And to address the complaining about power button location."
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"While the unit functions as described and is reasonably comfortable I did not like it for the following reasons:1) The design of the buttons on the headset is crazy and it's almost impossible to adjust the volume (on the headset at least) or power them on or off by feeling the buttons... You really end up having to take them off your head.2) Power management is just ridiculous - The base unit shuts itself off for some reason."
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"For those who do, this would be kind of annoying as it's really easy to turn off the headphones as the power button is located right between the up and down volume buttons."
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"In this order works best: Turn base on, then power on headphones, adjust volume."
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"expected a little better sound quality, easy set up, lousy power buttonit's OK"
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"- Sound Level: Both headset types have volume controls on the headset; (both also have an on off power button)- Comfort and Fit: Both headphone models share the same headset frames, differing only in of the fabric covering the over-ear padding and two comfort pads where the arch of the headset frame contacts the crown of the head."
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"The older model had a rotary dial for volume and a movable switch for power, which made it very easy to operate by feel alone."
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Quality

Quality:
"While the unit itself was very nice, sound and range were excellent, overall the headset is fairly flimsy and doesn't appear that quality control was very high here."
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"I like that they're wireless, but if you're looking for sound quality I don't think these are your best bet."
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"Unfortunately, however, Sennheiser's quality control on this product lacks greatly and as a result gets 1.5 stars deducted."
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"The quality is good, I now hear things that I missed before."
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"Good sound, good quality, as advertised, little disappointed with surround feature not as expected."
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"The sound quality is okay but not as good as I was led to believe it would be when viewing movies."
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"Nice to have a way to watch tv without the sound bothering others but the sound quality is pretty bad."
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"These are everything you could ask for in wireless, comfortable, quality sounding headphones."
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"Headphone great, sound quality excellent."
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"Great range, great sound quality, plenty of ear room."
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"These fix that and give you great sound quality."
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Quick

Quick:
"I have 2 TVs (living-room and bedroom), with the Sony TV, the sound only comes out through the headsets when the audio-jack is plugged in, whereas with the Samsung, the sound comes out from both thus, I must turn the TV volume all the way down to avoid listening to the eco.2- After 45 to 60 mins of use, the ears start to become increasingly warm to a point that becomes uncomfortable, but we got used to it rather quick and we just move the headset ear-cups to include only half-ear at a time, just to give my ears a break from the heat."
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"Charging is quick and easy."
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"It's perfect for my purpose and is very quick to recognize the stationary device and transfer the sound to the headphone."
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"Resolving the button issue is a quick fix: Using two-part clear epoxy, place a small dot (just enough to cover the raised icon) on the headsets 'ON OFF' button located between the volume UP and DOWN buttons."
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"Excellent headphones, easy and quick to install.... 5 minutes the most."
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"After 3 months of watching movies and music videos, we love them and have encountered no problems that didn't have a quick solution."
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Range

Range:
"While the unit itself was very nice, sound and range were excellent, overall the headset is fairly flimsy and doesn't appear that quality control was very high here."
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"-- No wires and a decent range means you can go all over the house and keep enjoying the sound."
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"I searched a lot before I buy this headphone and rarely people were complaining about the range."
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"My only comment disappointment will be on the range."
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"Poor range, sometimes cuts off in just 15 ft. Was going to buy another one for outside but range not good enough for even indoors."
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"Receiving range is hard to predict - I have them work perfectly one the other side of my house, but sound starts to break when I go to the balcony (half the distance), but otherwise they're very good."
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"While the unit itself was very nice, sound and range were excellent, overall the headset is fairly flimsy and doesn't appear that quality control was very high here."
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"Range is exceptional (my entire first floor, even past walls)."
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"Great range, great sound quality, plenty of ear room."
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"Comphy on the head, good sound quality, good range of reception."
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"They work really well, sound good, have good range, even into other rooms, no interference or funny noises like some other headphones I've tried."
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Response

Response:
"The response was prompt and even though the problem turned out to be a defective headphone socket in a TV, the technician John Rust helped us to troubleshoot and fix the problem."
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"Lack of deep bass response is disappointing, even with bass boost on."
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"Although Sennheiser appears to be rather responsive to customer's complaints, I have not received any response."
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"The bass boost is a little ordinary - while it goes deep, it does not have a great transient response (i. e., sharpness to bass notes)."
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"Excellent dynamic response."
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"The sound quality is quite good with a frequency response range that makes listening to both low and high fidelity sources a pleasure."
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"(seller's response could have been slightly more friendly, but that's nit-picking)"
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"The Sennheiser RS 170 Digital Wireless Headphone with Dynamic Bass and Surround Sound produces pleasing response to voice and music."
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"The headphones have barely any background noise (very good) and the frequency response seemed to be smooth and natural."
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Service

Service:
"There was a minor piece missing (cable dresser), but Sennheiser customer service sent me a replacement with no problems."
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"These RS 170's R definitely Awesome Headphones , Especially for being Wireless-Very Nice Detailedsound & balance : even out in the living room or kitchen while listening to music & awesome for movies..Great Job Sennheiser & Amazon for Great price & service "
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"Sennheiser customer service was very nice and sent another connection cord."
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"Called Sennheiser directly and received Wonderful customer service."
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"Great product, great customer service! "
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"Service great."
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Simple

Simple:
"If the rechargeable batteries do start to fail they are simple AAA batteries, so you don't need to look far or long for new ones."
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"Simple, easy to use."
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"Love it, especially the simple hang-up charger."
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"Simple to use, and works well"
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"The sound is good for vocals or simple music."
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"Amazing sound, simple to use, connect directly to anything with Bluetooth and comfortable."
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Size

Size:
"Only issue is the buttons that control volume etc are not easy to use while wearing the headphones (buttons are too small)."
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"Given that small caveat, sound is pretty good."
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"The headset is huge, the arch is excessively big for my head and my head is average in size."
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"The only con I could think of is the buttons on the headphones are small and are almost flush, so a little hard to feel while wearing to adjust the volume."
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"The main controls on the right headphone are tough to distinguish in the dark is my only small complaint (so I turn them on and set them before I turn off the light is my easy fix)."
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"It's only that the buttons on the side are so small and hard to use."
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"Given that small caveat, sound is pretty good."
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"it really adds another dimension to the shows sometimes)=================FIT AND DESIGN================The fit is comfortable and the adjustable headband goes from way to small to too big for me which makes me feel like they would fit comfortably on a wide range of head sizes."
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"I can wear them all over the house, My ears are too small for the ear buds, but these are very comfortable and I can wear them for hours."
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"Resolving the button issue is a quick fix: Using two-part clear epoxy, place a small dot (just enough to cover the raised icon) on the headsets 'ON OFF' button located between the volume UP and DOWN buttons."
_

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Sound

Sound:
"I ruined mine after 2 weeks trying to get the sound up or down to adjust to a comfortable level."
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"No static, great sound, and actual base!"
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"Hopeless, the latency in the sound is a real problem."
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"I kept mine on surround sound with the bass and it was so good that I actually jumped at the scary parts of the movie I was watching."
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"I had a pair of RS220's which also had excellent sound, but were heavier and not as comfortable to wear."
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"I like that they're wireless, but if you're looking for sound quality I don't think these are your best bet."
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"Nice to have a way to watch tv without the sound bothering others but the sound quality is pretty bad."
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"and personally I think the sound is as good as my expensive surround system... at a fraction of the cost!"
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"I have very sensitive ears and when I use these, even on the lowest setting (1 setting above no sound at all) they will irritate my tinnitus."
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"The buzz, when there is no sound coming through, is profound, but when they play it completely disappears in the excellent sound."
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Speaker

Speaker:
"This is annoying so I actually had go turn off the speakers to the TV to fix this."
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"A number of posts complain of a synchronization problem between speaker and headphone sound."
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"An extra bonus using these is that dialog is very clear and easy to understand even for my wife and i who have problems with the regular speakers (sometimes we turn on close captions)."
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"He used to hate switching back and forth between headphones and speakers because it would involve changing out plugs at the back of the tower."
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"I personally do not like using speakers of a TV, because it's just not as clear as a headphone."
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"The sound is very clear and although I noted that some complained about lag if you turn on the tv speaker and use the headphone, this is not happening to me."
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"I was able to hear the TV through it's speakers and the earphones at the same time or I could turn the TV volume down and only get sound via the earphones."
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"The clarity of these speakers is amazing, and even the slightest background sound in a program is distinctly audible."
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"when you mute the exterior speakers on the home theater and THEN turn up the volume you have a great product."
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"We have nice speakers, but you can hear much more using these headsets."
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"My problem was that as I went about my day, going from room to room to get things done that I couldn't hear the music well just coming from the tv's speakers (very good if in the room)."
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Static

Static:
"No static, great sound, and actual base!"
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"I read so many reviews saying that rs 170 had static or they are not comfortable and my favorite was that some people said that rs 170 are not noise canceling."
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"I had a set of Sony's, nothing but static, and they did not sound that good."
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"Even though I tend to like my music loud, I find the static problem to not be an issue, as I don't listen to loud headphones anymore where sound goes directly into my ear in an effort to prevent any hearing losses (same with my in ear earbuds, as a recommendation by husband's audiologist, and after too many uber loud concerts)."
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"I wanted something with no static, comfort and with solid sound."
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"Since it is wireless, my biggest concern is the sound quality and the static, which is the most complaint on other products."
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"Clear crisp sound with no static at all."
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"Good range, no static."
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"Good reception and no static even at a significant distance from the transmitter within the home."
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"They are comfortable, excellent sound and absolutely NO STATIC!"
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"Wow finally Wireless Headphones that sound AWESOME and best of all no static."
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Surround

Surround:
"The battery life is great, and depends on how loud you use them, whether or not the bass boost is on (which I recommend) and whether or not the surround mode is on (which I don't recommend)."
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"But turning off surround sound mode helped that problem."
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"Good sound, good quality, as advertised, little disappointed with surround feature not as expected."
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"Second problem I get a slight echo if surround sign on, with normal tv audio there are no problems"
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"However when many instruments introduced, I have to turn off surround sound, or sound is overwhelming, and it's hard to distinguish anything, even at lower volume."
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"You have the surround setting on (I dont) They just dont sound good."
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"and personally I think the sound is as good as my expensive surround system... at a fraction of the cost!"
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"Outstanding sound, surround sound and bass in the headphones."
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"Excellent product, surround sound feature is excellent!"
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"Love the surround sound feature."
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"I kept mine on surround sound with the bass and it was so good that I actually jumped at the scary parts of the movie I was watching."
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Television

Television:
"If you're forced to use the headphone jack on your television, the sound will not be as good."
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"I missed the days of being able to watch television and movies without concern of disturbing anyone else."
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"For a couple of years now...I've been fighting hearing problems...having purchased the most expensive aids out there I've still had major problems with hearing, especially the television and those with high pitched voices...well now when I watch television,I take the aids off and utilize the headphones...surprisingly set at a very low volume with superior hearing ability...wish someone could make a hearing aid with this capability."
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"The only problem was if the television was to loud it would wake up my wife, if it was to low I could not hear nor could I understand the dialog."
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"Trying to watch television at night had always been a problem."
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"Our one problem is that her television is located directly below our bedroom and she is very hard of hearing."
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"It would be easy to blame the headphones but I believe it truly is the television's lack of signal strength being put out thru the jack."
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"Works great on one television but not at all on the other."
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"Very good audio quality, with the proviso that I have only used it for television sound."
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"My husband is very hard of hearing and these wireless headphones help him to enjoy the television now."
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"Great for listening at night with the television on mute."
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Usage

Usage:
"The RS170 delivers the sound I want but problems surfaced after usage of less than a month."
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"So range may not be the best but it's pretty decent and for my usage it's just perfect."
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"The only problem I encountered with long usage is sweaty ears (these things don't ventilate well)."
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"They fit well, tight enough to stay put on my head but not tight enough to cause discomfort with extended usage."
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"My past experiences with wireless headphones were never good as they were fraught with low usage times before needing to be recharged, static from being too far from the receiver or not being 'tuned' to the receiver properly and having to be manually adjusted."
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"I had a very old Sennheiser headphone that has outlived its usage but the RS 170 surpasses the previous models in terms of sound quality & usage ease."
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"Not that they're loud, just that they can be heard clearly on it's highest volume with someone a couple feet away and still notable in the next room.. For normal TV usage, it really shouldn't be a problem, but music or a good movie could depending on your situation."
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"Quality of the sound is just amazing, design is also very nice but....... After just few days of normal usage two screws in the central part of the headphones (where the charging contacts are) just fell off!"
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"If it came with two power cords this dual usage would be much easier."
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"As for usage, there are 5 buttons on the headset itself for quick and easy use."
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Video

Video:
"I kept mine on surround sound with the bass and it was so good that I actually jumped at the scary parts of the movie I was watching."
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"I rarely jump at the scary parts in a movie."
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"Minor: The flashing LED can be irritating in the dark if 2 of you are sitting close watching a movie.3."
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"The sound quality is okay but not as good as I was led to believe it would be when viewing movies."
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"After charging for several hours watched a Happy Potter movie, could not be more pleased with the sound."
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"I have a hearing problem...so now I can hear things on the movies that I couldn't hear before...and my husband dose not have to have the TV blaring!"
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"These RS 170's R definitely Awesome Headphones , Especially for being Wireless-Very Nice Detailedsound & balance : even out in the living room or kitchen while listening to music & awesome for movies..Great Job Sennheiser & Amazon for Great price & service "
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"I recommend these headphones for any one who likes to watch movies!"
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"Excellent headphones, really love using them for movies and video games."
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"I've been pleased with the ability to watch sports and especially movies while not having the main volume control at a level that is displeasing to my wife, making the experience more enjoyable."
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Voice

Voice:
"I had a problem with the voice on the TV not going away but their help pages online where very helpful."
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"I wear hearing aids (completely in the ear canal) and have a problem with female voices or english accents."
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"If you a having a problem hearing the voices in a TV or movie program, this is the answer."
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"The sound quality is perfect and the ear cups really block out external noise and voices (sometimes to my wife's frustration.)"
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"I was watching the FX cable show 'Damages' and heard voices just outside my apartment door and after taking the headphones off I realized it was from the show."
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"Voices sound absolutely fantastic on these headphones and because they are so comfortable I can wear them all day without feeling the pain in my ears that I have become accustom to."
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"Voices are clear and when watching some tv shows I can hear things you would probably never hear without headphones (small conversations in the background etc."
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"Voices come through perfectly which is my biggest issue with the theater system we have.2."
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"If you are looking for a sound system that provides voice clarity while watching TV this is not the product for you...Comparing the voice clarity of this product with an old set of TV Ears was like night and day...TV Ears has superior voice clarity but the build quality is shoddy and poorly designed."
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"The music and voice are crystal clear."
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Volume

Volume:
"Bad:--- One is required to power on the base and headphone separately--- It's hard to find and use the volume and power on the headphones."
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"Lack of a mute button and poor design of volume and power buttons make them frustrating."
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"I bought these specifically for Game of Thrones as I watch it at night and I was missing details from having to keep volume down."
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"very hard to adjust volume and signal fades in and out."
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"Only issue is the buttons that control volume etc are not easy to use while wearing the headphones (buttons are too small)."
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"The only con I could think of is the buttons on the headphones are small and are almost flush, so a little hard to feel while wearing to adjust the volume."
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"I love that he can listen to it at the volume he needs and we can listen to it at a normal volume."
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"The best part about this is they work perfectly and only the person watching tv has to listen to it - and they can hear it at whatever volume makes them happy."
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"The headphones are a quality unit with one exception and that is the volume control, I've found removing the headphones for decreasing the volume works much easier than trying to decrease the volume and continuely hit the on off button, while increasing the volume can be none relatively easy while wearing the headphones."
_

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Wireless

Wireless:
"These are without a doubt the best wireless headphones i ever owned! "
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"I've been streaming movies on my laptop for the last 2 years until I was sick of watching everything on a 13.5 inch when I have a blank 65 inch on my wall...I went out and bought Bose Wireless headset but it Bluetooth wasn't compatible with my TV so I went with Sony's Wireless headphones."
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"I tried other wireless headsets but they never worked well."
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"I am always a bit biased towards wireless products (I hate cables)."
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"I wanted a good wireless set because cords are just annoying and limit mobility at my desk."
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"These are everything you could ask for in wireless, comfortable, quality sounding headphones."
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"My previous wireless headphones made me fall in love with wireless, but they had bad interference."
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"These are simply excellent wireless headphones, and I would recommend them to anybody."
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"Comfortable, great high and low sounds, and decent wireless distance - works throughout my house."
_

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