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Klipsch Image S4 -II Black In-Ear Headphones by Review Summary ,  Sep 8, 2015

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Klipsch Image S4 -II Black In-Ear Headphones
Report Date: 01/02/2016
Based on 687 customer reviews
Overall satisfaction: 3.5
Returned or considering to return: 4.2%

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Frequently Mentioned by Customers:


Individual Feature Rating
Amazon4.7   above average
Range4.7   above average
Value4.7   average
Comfortable4.6   average
Durable4.6   average
Image4.6   above average
Price4.5   average
Design4.3   above average
Quality4.3   average
Sound4.3   average
Fit4.1   average
Listening4.0   average
Music3.9   below average
Audio3.5   below average
Noise3.5   below average
Cord3.2   average
Cable2.9   below average
Warranty2.8   below average
Plug2.2   mediocre
Connection2.0   mediocre
Connector1.4   mediocre


Quotes from the Reviews - What People Say about:

Amazon

Amazon:
"Bought these on amazon and have found them to be the most irritating earbuds I have ever owned."
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"I have nothing but great things to say about Amazon and their service (for this and many other instances of product displeasure), and it seems a bit of a shame that Klipsch is going to be benefiting from this."
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"On the other hand, I decided to contact Amazon and they were quick to let me know that I will be able to receive a refund, even though I am past the 30 day refund period."
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"I bought two sets of these headphones - one on Amazon and the same exact model at Best Buy."
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"Great headphones and a great price from Amazon."
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"I read the reviews here on amazon and I have to agree they are pretty awesome headphones."
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Audio

Audio:
"When a piece of audio equipment fails to reproduce music quality accurately (and I have high-quality samples as reference) I dump that piece of equipment."
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"And the patented design that allos whte buds to stay in your ear despite running (be careful sweat in the audio controls is not good, it can disable it for a couple days)."
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"If I apply pressure to the headphone jack I can get crackling audio on one side, but it's just ridiculous such well made phones should have this sort of weak spot in their build quality."
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"Loved the audio, like I did for the S4Cord does not tangle, this is a serious upgrade from the S4Then the audio jack broke."
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"Over Bluetooth, there is a slight degradation in audio quality, but pairing with these buds results in a far superior sound than an all-in-one set with Bluetooth built-in (Plantronics, Motorola, etc)."
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"I bought this as a replacement for the S4 (non-II version) as they broke after over a year - audio was only coming out of one ear bud."
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"Great sound until a few weeks later when the audio started jumping in and out whenever I moved the cable."
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"With the audio playing at any sort of reasonable level, the only way to not have the music grossly polluted by this noise is to remain completely still, motionless as a stature."
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"I felt pretty good about them based on the experience I had with the prior model, coupled with a general positive impression of Klipsch, who also fit into my home theater and PC audio setup nicely with their speakers."
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"Sound qualityLet me be clear, I'm not an expert on audio, nor am I a professional in any industry related to music, sound, or the like."
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"If I apply pressure to the headphone jack I can get crackling audio on one side, but it's just ridiculous such well made phones should have this sort of weak spot in their build quality."
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Cable

Cable:
"however, the cord noise is UNBEARABLE, even when you wear them over the back of your ears."
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"Great sound quality, sit well in ear, and you can wear them for long periods of time, but the noise from the cord is so unbearable that you can't even move around without your music getting interrupted."
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"Owned the older S4 for about 2 years before the cord caught on something while I was working and was damaged."
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"However, those mentioning the noise from the cord moving are completely accurate as the noise is quite annoying while moving the cord around."
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"I eliminate this problem by having the cord go through the inside of my jacket and therefore not bouncing around."
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"The sound quality (especially for this price) is fantastic if you are stationary, but moving around wasn't as great if you let the cord bounce around."
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"They're fairly lightweight, so cord noise isn't a problem."
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"Plus I should not have ignored the issue regards how easily and quickly the cord breaks and stops sending audio to the ear buds."
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"Thick cord also seems more durable than previous models."
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"However, those mentioning the noise from the cord moving are completely accurate as the noise is quite annoying while moving the cord around."
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"I see that there are a lot of people having problems with the cords not working after a certain amount of time but I have never experienced problems with either the cord or the jack not working."
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Comfortable

Comfortable:
"I own a pair of beats tour in-ear headphones which I didn't love, when I got these in the mail I was amazed at the comfortable fit, and outstanding sound for the price I paid!"
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"The fit is comfortable for extended listening but they do not stay in well when you are active (working exercise)."
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"Not only does the cord cause terrible noise, but these are not comfortable at all!"
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"The smaller ones work for me, but just know there's a lot of variation if you're worried about comfort or fit."
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"For the price of these, I was truly amazed at the sound quality I've paid a lot more for a few other earbuds that are now missing or broken, and some of those were nowhere near as full ranged or as comfortable as these."
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"I decided to get the S4 again because even though it broke, the sound quality and more importantly the comfort in my ear are better than any other earbuds I have tried."
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"By far the best sound and comfort and easy fit out of any IEM I've ever had."
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"I've always bought them on sale for around $40 or so, but it's not worth replacing every time even with it's amazing sound and comfort quality."
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"These are my favorite ear buds, great sound, very comfortable! "
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"I find the medium earbuds comfortable and seal exterior noise well."
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"I've been using the Klipsch S4 for 2 generations now and I think that their tips are the most comfortable fitting while given a really good seal."
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Connection

Connection:
"As many of the reviews said, the headphone jack broke at the wire connection, and the chord makes alot of noise when it hits your clothing table."
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"I'm on my second pair in 3 years, the first was replaced after about 18 months due to the connection failing."
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"The connection just failed on my second pair."
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"All of the pairs I've owned eventually developed a problem with one of the headphones being inaudible or the connection where it plugs into the source becoming faulty so that both headphones were inaudible."
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"Wire connection failed and they don't work."
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"Connection started to fail soon afterwards and the product is now useless."
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"The little black plastic bits that you see connecting from the able around the Klipsch name are coming loose and sticking out because I had been taking them out by tugging on the cable vs grabbing the actual earbud."
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"You can play with the connection to hear clear sound again."
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"The phone number connected me to a human very quickly which was nice!"
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"Depending on what you're doing this can cause greater stress on the cable connection.3."
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"The sound itself is just fine but the manufacturing quality of the wire connection is dismal at best."
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Connector

Connector:
"As many of the reviews said, the headphone jack broke at the wire connection, and the chord makes alot of noise when it hits your clothing table."
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"Like other users have complained about, the jack for these headphones is awful."
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"But each one failed in the same way: at the jack."
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"Their build quality is absolutely horrible and an earpiece or jack will fail before you know it."
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"Lasted 6 months then failed due to the input jack."
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"I eliminate this problem by having the cord go through the inside of my jacket and therefore not bouncing around."
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"I see that there are a lot of people having problems with the cords not working after a certain amount of time but I have never experienced problems with either the cord or the jack not working."
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"These sound great..but, the connector is not a right-angle style connector and can't handle the pressure of my phone being in my pocket."
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"from the inner plastic and couldn't fit snugly anymore.2: The 3.5mm audio jack had a nice & long flexible rubber sleeve which I expected would protect the underlying connection of the jack to the wire but alas!"
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"They were treated well and not damaged in any way, yet now they only work if the input jack is pulled in a certain way."
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Cord

Cord:
"The cords don't tangle easily, which is nice and the earbuds come with four different shapes of tips and a small zip-case, which is also really nice."
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"The only downside that I've encountered is that when the cords bump into something there's a lot of noise, so if you're looking for earbuds to use while working out or otherwise moving around a lot, these are probably not the best."
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"That being said, I have only one complaint: The cord; it is about 4 inches too long and has a tack to it so it catches on more things than my previous Ultimate Ears corded earbuds."
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"I had the previous model which had great sound quality, but the cords were flimsy and tended to get tangled, which was really annoying."
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"The noise coming from the cords is unbearable."
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"I leave the original ones at home where I use them, but while on the go these new earbuds with the flat cords that don't tangle are wonderful."
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"Great sound from these, but the cords are incredibly noisy if you move at all while wearing them."
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"Have not had any problem with cords, fit in ear or anything else but I CAN say that I love the sound quality of these things."
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"The earbud cords are thicker and flat making them more durable and not prone to getting tangled."
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"Pros:Sound quality for a set of in-ear earphones is amazingRugged and have survived for 1 year alreadyCons:Klipsch logo is rubbing off after daily use (1 year)Cord tangles easily"
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"I enjoyed the tangle free cords."
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Design

Design:
"Poor design on the connector head, It ruined my phone jack."
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"These phones eradicate that problem entirely with the flat design."
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"UPDATE 3 MONTHS LATER:I don't know why the stupid engineers at klipsch designed the headphone jack this way, but instead of a solid L shape jack they went with a really long, and weak straight design."
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"The design and fit are great -- almost too good to be true to me, but the microphone stopped working after a month and both the earbuds went dead after two months."
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"They sound a lot better and they have a superior design."
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"I am a big fan of these as they offer great sound and with the oval design and choice of three different size ear tips they stay secure in my ears while I exercise."
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"Good headphones, but the new flat wire they designed (to not get tangled) is too heavy and long, which causes the headphones to be ripped out of my ears while running or working out."
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"Simple design, very good quality sound once you have them fitted with the correct tips for your anatomy, and overall a good value."
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Durable

Durable:
"The good is that it seems much more durable, the bad is that you get that annoying noise in your ears as the wire flops around."
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"Great sound, durable and well worth the extra coin"
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"Super durable, great sound."
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"I decided to go with the Shure SE425s, much more expensive but they are crazy durable, amazing sound, and each earbud is detachable so if it breaks you just replace that 1 earbud."
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"Durable, great sound reproduction and smartly priced."
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"The sound quality of these S4 II's is superb for all round listening be it at the gym, traveling, studying, jogging etc....I recommend these In-Ear Headphones for anyone who wants to enjoy their music media on the go, at home or office with earbuds that are durable, have a rich sound across all genres, comfortable fit, superb design and premium feel."
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Fit

Fit:
"If you don't have a good tight fit, the sound blocking is not great."
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"Loved the fit and feel, but they broke 2 weeks ago."
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"I am not able to get a tight fit to my ears, and the keep falling out ."
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"The over the ear hanging of the buds to get htme to fit correctly was uncomfortable as well."
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"I own a pair of beats tour in-ear headphones which I didn't love, when I got these in the mail I was amazed at the comfortable fit, and outstanding sound for the price I paid!"
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"The silicon earsleeves didn't fit well in my ear (I am a normal guy, with normal ears ...) so maybe that reduced the sound quality, still I can't believe when I read that this is a headphone with good bass !"
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"By far the best sound and comfort and easy fit out of any IEM I've ever had."
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"Also, keep in mind that you should ensure you use the ear buds that fit best for you to get the best tonal range out of them."
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"Sound quality is definitely good for the price and they fit very nice."
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"I needed a larger in-ear fitting so I was able to procure a set of buds from Klipsch's website and get the optimal placement and hold."
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"These earbuds fit comfortably into your ears, they sound great, and look nice."
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Image

Image:
"I use mine almost daily and whenever I travel and cannot image my life without them...by far the best I have ever used hands down!"
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"I've been using Klipsch Image S4's for the past 3-4 years now and these are just as good as the past models."
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"I have had Bose in ear and Shure in ear headphones which cost nearly 3 times a much as the Klipsch Image S4's and these sound as great if not better."
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"I really like the soft bendable tips of the Klipsch Image S4 II's, which are very comfortable."
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"The idea of the soft, bendable tips that fit your ear canal just right is great, but the components producing the sound in the the Klipsch Image S4 II's just don't measure up."
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"Update: August 21 2015A Year and 6 Months after purchasing my pair of Klipsch Image SII despite the pretty bad shape they've gotten to, they are still working."
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Light

Light:
"The second pair quit after about 6 months of light use with the same problem (the left earbud no longer working)."
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"Failed to work after two weeks of light use."
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"In a bit of a dilemma hear - I LOVE the sound quality - but my s4i-I's had a very short life after light use (about a year) unfortunately were an auction site purchase so couldn't get warranty upheld."
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"Because of this, the connection broke in 3 months of light use."
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"Sound is great but only lasted 7 weeks (with light use)."
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"very light and fits in perfectly."
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"They are light, stay in your ears well with ultimate comfort, and sound is impressive."
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"The cables are very light, but no problems so far."
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"it's really too bad - these fit the best of any earbuds i've tried (which is a lot), the sound is pretty good, and they are small and light... it's just too damn bad Klipsch can't manage to make them more durable."
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Music

Music:
"When a piece of audio equipment fails to reproduce music quality accurately (and I have high-quality samples as reference) I dump that piece of equipment."
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"I've lost a whole genre of my music, and the rest sounds weird."
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"The main issues I have with these are:- The new flat cable while great to keep the tangles away, produces a lot of cable noise when walking which can be irritating if you are listening to quiter music or podcasts audiobooks."
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"I've listened to Pink Floyd, Depeche Mode, Rolling Stones, Earth Wind and Fire and even Mariachi music and I haven't found a genre of music that just doesn't sound excellent!"
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"I'm no audiophile but I love music."
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"I have owned the original s4's and found those to be a fantastic choice for music lovers however with these I was solely disappointed."
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"Listen to some classical music to appreciate the clarity on these."
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"When a piece of audio equipment fails to reproduce music quality accurately (and I have high-quality samples as reference) I dump that piece of equipment."
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"No booming bass or too-bright treble which is good but all the music seems to be generally centered."
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"Currently listening to music in my new skullcandys I can realize how good these headphones were."
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"Good music reproduction lacks base."
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Noise

Noise:
"however, the cord noise is UNBEARABLE, even when you wear them over the back of your ears."
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"Great sound quality, sit well in ear, and you can wear them for long periods of time, but the noise from the cord is so unbearable that you can't even move around without your music getting interrupted."
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"However, those mentioning the noise from the cord moving are completely accurate as the noise is quite annoying while moving the cord around."
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"Bad: wires broke at headphone jack, wires noisy against most surfaces, wires are much too small to repair phone jack."
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"But, the cord noise is very loud and annoying at times."
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"Anything, even your hair makes a noise directly into your ears, it's super annoying."
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"I find the medium earbuds comfortable and seal exterior noise well."
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"They're fairly lightweight, so cord noise isn't a problem."
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"Great sound from these, but the cords are incredibly noisy if you move at all while wearing them."
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"But, when properly in your ear, they create a good seal and you can hear very little outside noise."
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"Although this is phone has great sound, isolation and wearing comfort, the one big let down for me has been the constant noise of the cables brushing on your clothes."
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Performance

Performance:
"Unfortunately, the performance of the Klipsch headphones left a lot to be desired."
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"Sound quality for the price 5 5Mic performance 2 5, I am not even able to use the MIC for phone calls and this was a big reason I purchased these headphones."
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"I have had this for three weeks and am very disappointed in its performance."
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"The highs and mids were fine too, I was able to listen to all types of music (Dubstep to Hip-Hop, country to jazz) and it all sounded clear (Remember this is my opinion, I'm no audiophile).Overall I'm satisfied with the performance I got from these."
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"and feel comfortable and I am very satisfied with their performance."
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"The Klipsch headphones provide solid performance; good retention in ear while active; and, the cord is flat, which makes it easier to store and shake out the cord when ready to listen."
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"I'm very please with the performance of the Klipsch headphones."
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"I would say that these headphones perform almost as good as Bose or Dre Beats headphones, but even a skilled ear can tell that Bose knows how to make headphones."
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Plug

Plug:
"All of the pairs I've owned eventually developed a problem with one of the headphones being inaudible or the connection where it plugs into the source becoming faulty so that both headphones were inaudible."
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"Only my left ear plug is working because the other one got damage."
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"Plug failure seems to be a chronic problem with this item."
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"The biggest downside to them is that they slowly come apart where it plugs in and then slowly fall apart and don't work (usually one ear first)."
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"They always seem to have problems at the end of the cord where you plug it in."
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"Mine, however, broke near the plug."
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"the plugs are easy to replace."
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"Great sound, really comfortable but the plug shorted so I can hear anything."
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"I bought these headphones 3 months ago and I was pretty happy with them until one day the right plug stopped working."
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"never disappoints me.. however I wish they could make the plug stronger so I don't end up buying them 4 times again! "
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"You will notice a world of difference in sound quality if you will just do the following:Plug in your earphones to a good CD player and adjust the volume to about half the sound level you listen to at the highest volume you prefer, say my loudest volume would be 18 on my portable CD player so I set the volume to 9 and let them play for about 40 hours at this level."
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Price

Price:
"The sound quality for the money was OK but the fact that they did not hold up is a huge negative."
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"I hate spending good money on supposedly quality gear only to have it fail like some cheap $5 pair of iHome ear buds less than half a year later."
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"A little disappointing for the price."
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"Loved the sound quality but hate the cheap build quality."
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"They are well built, the anti tangle cord works wellI would not recommend it for the original price."
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"Sound quality is definitely good for the price and they fit very nice."
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"If you want to spend a little more money you can do better, but that means at least $100+ and it's easy to pay more for a name than quality in that price range."
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"Very good sound quality for the price but they only lasted 15 months before breaking down."
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"These are quality earbuds, but don't quite give you the punch as do the Bass Enhanced ones Do.. Don't get me wrong I still recommend these for the money but I would want to spend more and get the bass Enhanced."
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Quality

Quality:
"The quality of sound was not near as good."
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"Great sounding earphones, comfortable, well priced BUT and it's a big one, the build quality and reliability are horrible."
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"When a piece of audio equipment fails to reproduce music quality accurately (and I have high-quality samples as reference) I dump that piece of equipment."
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"I kept buying them because I liked the sound, hoping they would solve their quality problems."
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"Their build quality is absolutely horrible and an earpiece or jack will fail before you know it."
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"I hate spending good money on supposedly quality gear only to have it fail like some cheap $5 pair of iHome ear buds less than half a year later."
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"I've always bought them on sale for around $40 or so, but it's not worth replacing every time even with it's amazing sound and comfort quality."
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"Sound quality is definitely good for the price and they fit very nice."
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"Sound quality is good."
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"Great sound quality, sit well in ear, and you can wear them for long periods of time, but the noise from the cord is so unbearable that you can't even move around without your music getting interrupted."
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"If you want to spend a little more money you can do better, but that means at least $100+ and it's easy to pay more for a name than quality in that price range."
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Range

Range:
"This is about the worst pair of headphones I've bought and I've used a range from Sony and Panasonic to Audio Technica and other high end headphones."
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"Also, keep in mind that you should ensure you use the ear buds that fit best for you to get the best tonal range out of them."
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"If you want to spend a little more money you can do better, but that means at least $100+ and it's easy to pay more for a name than quality in that price range."
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"The sound was good, especially for the price range."
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"These headphones do a great job in reproducing sound at this price range ($50.00 -100.00n USD - In ear headphones)."
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"Nice extended base, and a squeezed in mid range to keep the music fairly balanced."
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Rubber

Rubber:
"I'm not sure how, but it always manages to twist up into weird shapes and the flat part is a grippy rubber that will grip onto anything it touches."
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"All of the bud itself is all plastic and rubber but either the materials used are poor cheap plastics rubber or the way they were put together is not the best build choice because after using(general) my earbuds for a mere 6 months or so, the rubber started to bulge and peel off from the plastic that houses the driver."
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"only negative is that the little rubber tips can get lost and are very expensive to replace, however the earbuds do come with two replacement pairs."
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"Definitely an improvement from the older ones which unfortunately for me split tore both of the rubber encasement's around the main wires near the ear-bud."
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"One small disadvantage I do have with these is with the rubber encasing near the audio jack which is protruding from, & aligned with, it, making it a nuisance with in orienting some android tablet devices in certain ways."
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"from the inner plastic and couldn't fit snugly anymore.2: The 3.5mm audio jack had a nice & long flexible rubber sleeve which I expected would protect the underlying connection of the jack to the wire but alas!"
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"They have an oval shape and are made of soft rubber to fit in your ear snugly and comfortably."
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"The second pair had silicone or rubber covered wires and is still good, but they are lousy at radio reception (since my mp3 player uses the earphone wires for an fm antenna).These, the third pair, pick up fm better and the tangle free cord is the best one yet."
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"The nice silicon rubber tips of these Klipsch S4s are much more comfortable and DON'T FALL OUT, which is KEY!"
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"One alteration I did preform on these when I got them was on the loose rubber encasing the flat wire near both earbud's which lacked functionality besides looks, I changed that a bit by applying gorilla super glue in between the rubber encasing & the wire in hopes of increasing its durability & life."
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Size

Size:
"But that's the nature of every ear being different, and only getting 3 different in-ear sizes, they won't fit perfect for everyone."
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"Using the wrong size tips (you're given 3 different sizes for a reason...)."
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"One small disadvantage I do have with these is with the rubber encasing near the audio jack which is protruding from, & aligned with, it, making it a nuisance with in orienting some android tablet devices in certain ways."
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"They have great comfort level as well, which is very important to me since I have small ears and most earbuds hurt after a 2 or so hours."
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"- Good fit with multiple size buds."
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"I had a good fit with the tiered small medium ear tip...all was good before."
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"The silicone tips that come with it are very comfortable and come in assorted size (small, medium and large)."
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Sound

Sound:
"If these don't sound good to you please read the other reviews which mention correct fit and insertion and give them another try."
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"A weak representation with a less crisp sound."
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"The quality of sound was not near as good."
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"If you don't have a good tight fit, the sound blocking is not great."
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"I kept buying them because I liked the sound, hoping they would solve their quality problems."
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"Head phones have mediocre sound at best."
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"By far the best sound and comfort and easy fit out of any IEM I've ever had."
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"I've always bought them on sale for around $40 or so, but it's not worth replacing every time even with it's amazing sound and comfort quality."
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"These are my favorite ear buds, great sound, very comfortable! "
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"Great sound though."
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"Sound quality is definitely good for the price and they fit very nice."
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Value

Value:
"Even without the great value, I would recommend."
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"I read the other reviews and thought these would be a good product and good value."
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"Simple design, very good quality sound once you have them fitted with the correct tips for your anatomy, and overall a good value."
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"Rich sound and very good value for this price"
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"Exceptional value for these in-ear headphones."
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"This seems to be the best value I've seen."
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Volume

Volume:
"The volume also was inconsistent with peaks and ebbs."
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"Right now I am listening to music with these headphones: the volume controller is broken and one of the earbuds does not produce any sound."
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"this is can be annoying when exercising however when you have your volume at about medium you dont hear it."
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"She went back to her original iPod since they fit better and also have the mic and volume controls, with pretty much the same sound quality."
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"You will notice a world of difference in sound quality if you will just do the following:Plug in your earphones to a good CD player and adjust the volume to about half the sound level you listen to at the highest volume you prefer, say my loudest volume would be 18 on my portable CD player so I set the volume to 9 and let them play for about 40 hours at this level."
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"At night I have the volume on the computer at one bar and I have to go into the program and reduce the volume as well because they are so efficient."
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"Pro:Reasonable price at $30Clear stereo soundCon:No volume control button and microphoneLoud cord noise with movement to be used with sport activities"
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"I have to turn up the volume pretty loud to cover up the noise - this even happens when I'm just walking at a normal pace-I use these when I exercise."
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Warranty

Warranty:
"Unfortunately, those broke after about 6 months and I submitted a warranty request to Klipsch."
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"While they are covered under warranty it is a bit of a hassle to reach Klipsch at times and with my current set that I purchased this August I filed an online claim nine days ago and have yet to receive a response (granted it is near the holidays and I am sure they are busy)."
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"Buyers beware.. if you have a warranty product issue it's a freaking nightmare with these people."
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"Mind you, Kilpsch warranty DOES NOT cover cable damages, unless it is a manufacturing defect, in which case it would be immediately noticeable."
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"I have had no fewer than 6 **SIX** warranty replacements because the jack fails and the sound in the headphones becomes distorted."
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"I was unhappy that they both broke relatively quickly, but since they were both within their warranty period I was able to easily replace them."
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"Clear, resonant, good bass (for earbuds), and a great warranty! "
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"Klipsch previously made a great product and they used to have great warranty service."
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"I was unhappy that they both broke relatively quickly, but since they were both within their warranty period I was able to easily replace them."
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"They have been excellent at honoring the 2-year warranty."
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"But I'm FINALLY looking into making a warranty claim so I hope their policy is as good as the sound quality of these headphones and not like their manufacturing."
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