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Motorola S10-HD Bluetooth Stereo Headphones - Retail Packaging by Review Summary ,  Sep 8, 2015

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Motorola S10-HD Bluetooth Stereo Headphones - Retail Packaging
Report Date: 01/02/2016
Based on 782 customer reviews
Overall satisfaction: 3.3
Returned or considering to return: 6.8%

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Frequently Mentioned by Customers:


Individual Feature Rating
Wireless4.7   above average
Pairing4.6   average
Range4.4   average
Battery4.3   above average
Comfortable4.2   below average
Price4.2   average
Bluetooth4.0   average
iPhone4.0   average
Charging3.9   above average
Control3.9   average
Audio3.8   below average
Sound3.8   below average
Connection3.7   above average
Volume3.7   average
Quality3.6   below average
Fit3.4   below average
Size3.4   below average
Music3.3   below average
Button2.7   below average
Loud2.5   mediocre
Design2.0   mediocre
Power1.4   mediocre


Quotes from the Reviews - What People Say about:

Audio

Audio:
"The Audio isn't good, it sounds like mono! "
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"My biggest issue is with the audio quality - the audio quality is terrible."
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"My second pair of Bluetooth headset and I have got to say this is pretty decent one with respect to audio quantity and the inbuilt mic."
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"Then the audio quality is acceptable to good."
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"Sound quality is great on phone conversations, music, audio books and videos."
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"The audio on these is good for me, and the voice headset is clear to those I talk with."
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"I've had the headphones for over a year now and they've served me very well when it comes to being able to work on something while listening to an audio book."
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Battery

Battery:
"Nice that they're sweat resistant and that they have good noise isolation, but that doesn't make up for the 3 hour battery life, the uncomfortable feeling you get in and on your ears from using them, and how crappy and quiet sounding they are."
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"Battery and sound quality aren't good"
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"One size fits all in this case means that they don't fit me very well at all - they press on the tops of my ears which is not bad for a while, but becomes quite uncomfortable long before the batteries run down."
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"I assumed the battery was dead (though they had been recently charged), and plugged them in."
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"Also, they last a good 15+ minutes before going completely dead after giving you the first low battery warning."
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"I bought these, charged them(they must be charged before you can use them)(1) sound quality was very good(2) They are very uncomfortable(3) If you run with these they are slamming the back of your neck the whole time of your jog(4) I do not like the exclusive battery, if it goes dead, you have to just throw them away-"
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"Also, it would be nice if the battery indicator light had some sort of meter, or a 3-4 light design, to indicate battery level."
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"I've tried 2 or 3 other BT headsets and these have had the best battery life and functionality of the bunch."
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"Some are less bulky but their batteries are only good for 1-2hrs and they don't absorb shock like these."
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"The battery life is good."
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"I tried these and was impressed with quality ease of use and battery life, but they were too tight around my head for a full workout."
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Bluetooth

Bluetooth:
"Bluetooth connectivity was also terrible."
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"It's hard to find a Bluetooth headset that sounds good when having a phone conversation."
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"They only work with bluetooth devices, and my iPod isn't that nice."
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"So far the only problem I see is one the cases the Bluetooth came in was busted open! "
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"Originally had the iKross A2DP headset and the bluetooth connection on that unit was horrible, couldn't even have phone in pocket without losing connection... Not with the Motorola S-10 HD, it works perfectly :)"
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"The only disadvantage is that it can only be used as either a phone bluetooth, or as a book reader."
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"Good bluetooth headphones."
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"The comfort level was ok, but there are other bluetooth headphones that are much more comfortable."
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"Love it, easy to use just charged it up added it to my bluetooth list and off I went."
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"It's hard to find a Bluetooth headset that sounds good when having a phone conversation."
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"My friends are no longer upset when I use Bluetooth because the quality is so good."
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Button

Button:
"The power on off button is of poor design and has to be pressed really hard to turn on and off."
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"In addition to the right speaker cutting out the next previous buttons started pressing by themselves and I was no longer able to listen to music as it would just keep skipping tracks."
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"After 10 months of use the headphones stopped working, I'm not sure if it's because I sweat a lot or the flimsy power button finally gave in."
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"Power button broke just after my 30 days."
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"The sound quality is decent but the controls are hard to use (buttons tough to press)."
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"Very tight on head while wearing glasses, power button had problems turning on and finally very poor sound."
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"The buttons are pronounced and easy to distinguish while wearing them."
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"They are good for running as the buttons are easy to push for advancing songs and adjusting the volume, even with light gloves on."
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"I have several pairs of S9's that I prefer because the buttons are pronounced enough that they are easier for me to find."
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"Button set up is nice but a tad spongy to push."
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"Hopefully the next revision S12-HD is given back to the original team that designed the S9-HD because those were completely awesome sounding with perfect button layout controls on both sides for volume and track controls."
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Charging

Charging:
"Lastly, these are directly comparable to regular headphones, as the hassle of charging every night and the burden on your ears can be annoying."
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"They are incredibly quiet, they have terrible sound quality, and the charger barely works."
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"Disappoint it doesn't sounds good and the charge goes away real fast....."
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"The only problem is that it does not keep a charge very long."
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"Sounds ok when it's going and battery life plus charge time is real good so I will give two stars for that."
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"But I keep a charger at home and in the car for every device I own so I am comfortable in knowing a charge is nearby."
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"I'd rather just have it die than beep in my ear for the last hour, what a wasted hour of power fortunately the usage time is long and charge time is short and it charges on pretty much any micro USB regardless of most amp ratings I have though not a guarantee for all micro USB chargers."
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"I like that the charge lasts a good 12+ hrs."
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Comfortable

Comfortable:
"They also aren't particularly comfortable on my ears and it's annoying having the band touch my neck."
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"never drops off, and they are pretty comfortable, but I don't feel like they are loud enough."
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"In all, I gave the product 3 stars because they do work somehow, although they don't provide the best sound or comfort."
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"The sound quality wasn't great in my opinion so in combination with the comfort I returned it."
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"THE SOUND QUALITY AND COMFORT OF THE HEADSET IS TERRIBLE."
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"Let me explain what i mean, and what i did to turn these headphones from uncomfortable to comfortable."
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"This Headset is Strong and durable, Fits Great, very comfortable and the sound quality is awesome."
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"Very nice, comfortable and the connection is great."
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"Compared to the Motoralas, the comfort factor is amazing."
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"Nice headphones, easy to pair, comfortable, and clean reception, no complaints"
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"They are not comfortable, the ear piece comes off easily, and they are not easy to store."
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Connection

Connection:
"Bluetooth connectivity was also terrible."
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"Hard to pair, and frequently rebooted or dropped the connection."
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"The hard connection is easier to manage than the earphones connected by flimsy cords that constantly bounce around."
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"Worked for a week and then started having problems connecting."
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"These aren't the most comfortable while wearing glasses but the improved range and connection is well worth it."
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"The hard connection is easier to manage than the earphones connected by flimsy cords that constantly bounce around."
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"Very nice, comfortable and the connection is great."
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"There are tones that play in the ears to confirm positive connection but I've found its easier not reaching behind my head and waiting for a sound when holding it in front of me and watching the lights is more comfortable and less of a sideshow for those around me."
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"Sounds good, but the connection to my iPhone 5s gets staticky quickly if I have my phone in my back pocket while hiking"
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Control

Control:
"The sound quality is decent but the controls are hard to use (buttons tough to press)."
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"After less than 3 weeks of receiving and using my headset, all right side controls failed and the headset would no longer pair with my phone."
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"Now (end of April) one set of controls is completely unresponsive and there is a glitch wherein Siri opens and a recent phone number is called over and over."
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"Volume is low, easily disconnect hard to reconnect, automatically becoming out of control."
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"As I said earlier they get a lot of use in a variety of situations for 1-3 hours continuously and the only thing I would complain about is that the controls are harder to feel than on the S9."
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"I'm rating this product only 2-stars, mostly because of the discomfort, difficulty using the controls, and the lousy customer support."
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"The sound quality is excellent and the controls are easy to locate - even with gloves on."
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"The headsets today usually have volume control to protect your hearing and these do a nice job."
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"Hopefully the next revision S12-HD is given back to the original team that designed the S9-HD because those were completely awesome sounding with perfect button layout controls on both sides for volume and track controls."
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"Controls are ok, nothing great but they work."
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"Good sound quality, lightweight, easy to charge and operate volume control buttons."
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Design

Design:
"Bottom line is they are poorly designed junk."
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"There poorly designed I do not recommend they keep hurting my ears and falling apart"
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"The design is a little weird, and the back bar sticks out several inches from my head, and weighs enough to bounce and pull."
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"It took more abuse than it was designed for so that is my fault."
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"The power on off button is of poor design and has to be pressed really hard to turn on and off."
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"#1 - cannot beat the price#2 - can get 8 hours out of them at 1 2 volume#3 - very comfortable on my XL squash#4 - sweat does not bother them#5 - pairs easily to my phone - love the volume and song FWD Pause RWD buttons.#6 - sound quality excellent for both music and phone callsOnly downsides - the behind the head design interferes when laying on a flat bench at the gym and sweat can get into the charging plug and get gunky so make sure you prop open the plug cover after a sweaty run so it can dry out."
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"Decent headset, but the over-the-ears design pinches your ears if you're a glasses wearer."
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"Hopefully the next revision S12-HD is given back to the original team that designed the S9-HD because those were completely awesome sounding with perfect button layout controls on both sides for volume and track controls."
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"Motorola refuses to provide replacements for the cheap rubber pieces you need to make the whole thing work, and which by design easily and regularly fall off when you take the headset off of your head--it's a built-in Achilles heal that has the effect of recycling customers into the headset market while the core electronics of the last one still works."
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"They are sleek and quality designed for a runners dream."
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"Motorola has well design this bluetooth headphones, and the size I think is small, so I feel that is tightly on my head, it has a really good range of distance, sounds it's great at low volume"
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Fit

Fit:
"The fit is terrible."
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"The fit is horrible, uncomfortable, look elsewhere no matter what you're looking for in a BT headset."
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"Despite having severa different sizes to change to I still couldn't find a good fit."
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"It's hard to get a good fit on the ear buds in your ear."
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"The fit was very uncomfortable."
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"These headsets will not comfortably fit around your neck at my size."
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"This Headset is Strong and durable, Fits Great, very comfortable and the sound quality is awesome."
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"Fit well, sweatproof and sound great."
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"This fits fairly comfortably over the ear."
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"Great sound but difficult fit."
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"The sound is pretty good but the fit around my ears and neck is a little tight and uncomfortable."
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Loud

Loud:
"Charge usually goes 8-10 hours though last hour it sounds a loud series of dings to the extent it can't be good for your ears to indicate that it is dying."
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"never drops off, and they are pretty comfortable, but I don't feel like they are loud enough."
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"Only problem is that they just aren't loud enough."
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"It's works and connects automatically with my motorolla phone without using a PIN but sound quality isn't amazing and doesn't seem to get that loud."
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"When I bought the S10, I realized the sound quality was designed better, but it wasn't as loud and not as strong of a bass, so not great for me."
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"The volume is not that great for mowing the yard or anything else that is loud."
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"Not loud enough other than that a very good product."
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"They are loud and clear and very easy to operate."
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"But voice calls are extremely clear and the person could hear me when I spoke also can be very loud if on high!"
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"they aren't as loud as corded speakers but i think they work amazing."
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"This wouldn't be a negative except that it's loud, it interrupts what you're listening and it starts beeping long before the headphones actually die."
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Music

Music:
"It's difficult if not impossible to effectively hear, let alone enjoy music, trying to listen to any kind of spoken word podcast is pretty much impossible if there is any kind of outside noise.2."
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"In addition to the right speaker cutting out the next previous buttons started pressing by themselves and I was no longer able to listen to music as it would just keep skipping tracks."
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"In all, you can't really enjoy music with these headphones."
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"#1 - cannot beat the price#2 - can get 8 hours out of them at 1 2 volume#3 - very comfortable on my XL squash#4 - sweat does not bother them#5 - pairs easily to my phone - love the volume and song FWD Pause RWD buttons.#6 - sound quality excellent for both music and phone callsOnly downsides - the behind the head design interferes when laying on a flat bench at the gym and sweat can get into the charging plug and get gunky so make sure you prop open the plug cover after a sweaty run so it can dry out."
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"Uncomfortable, not for music real lovers."
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"All the other functions seemed to work as advertised I expect, but I could not get the volume low enough out of my iPhone for annoying on hold crack music, even with the iPhone volume turned all the way down!"
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"It's great for working out while listening to music."
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"Awesome headset you can listen your music and talk very nice clear voice every time you talk ,you can carried to work ,while you work out very comfortable wireless I recommend to you.."
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"A little tight for my head, but I can use them long enough to enjoy my music..."
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"I left my iPod on my jacket and walked to the farthest corner of the gym and still had a crystal clear music signal."
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"Sound quality is great on phone conversations, music, audio books and videos."
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Noise

Noise:
"The cordless aspect should be nice for workouts, and I expect a noisy environment will minimize the impact of the terrible sound, but generally I won't use these for anything other than workouts."
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"Definitely buy name brand if you care about sound quality and good bass without a crackling noise in your ear."
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"The cordless aspect should be nice for workouts, and I expect a noisy environment will minimize the impact of the terrible sound, but generally I won't use these for anything other than workouts."
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"They are in your canal providing good noise block."
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"The sound quality and loudness are both adequate, they do tend to generate a lot of noise while riding the bike."
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"They come with multiple ear pieces to match your ears and do a good job of sealing off the outside noise."
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Pairing

Pairing:
"Item has terrible sound quality until you perform a reset when pairing by holding down + and then O buttons to get unit into pair mode."
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"They sound great and I never have a problem with them pairing to my phone."
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"The sound is pretty wretched while paired with my iPhone 5S."
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"Some other headphones immediately start into pairing mode which is nice."
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"Use:Pairing these headphones was fairly quick and easy, no problems there."
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"I will say they paired up quickly and easily with my Ipod and it definitely seemed a well made set."
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Power

Power:
"After 10 months of use the headphones stopped working, I'm not sure if it's because I sweat a lot or the flimsy power button finally gave in."
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"Power button broke just after my 30 days."
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"Very tight on head while wearing glasses, power button had problems turning on and finally very poor sound."
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"The power button just failed and the unit will no longer turn on."
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"They were great, besides the crappy glue the used for a little piece of rubber buffer between the back of your ears and the unit, then the power button failed."
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"Started having intermittent problems with power on about 3 months after purchasing headset."
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"Great idea horrible device, when it work it was great but the first one I bought the power switch quick working and the second on the charging port would let the device charge, had neither of them for more than 6 months."
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"The fit was better, the power button was easier to use, and charge lasted longer."
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"Enjoyed the headset when I could power on."
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"I read some other reviews saying the power button would break other than that its been a good headset."
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Price

Price:
"So, i dont know what about the sound, the confortable, or something like this, but i hate this with all my money."
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"Item was OK for the price, but was not as comfortable as expected"
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"The S11 is flimsy and cheap compared to the S10; because of the multiple moving parts for the S11, while running, the S11 is jarred all over the place that the jarring sound within my ear overwhelms the music I'm trying to hear!"
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"i wish there was a no star rating because these deserve a negative note...the quality of sound is as cheap as the ones you can buy for under $10...i have S9-HD and they sound pretty good."
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"My money is gone, I was sold a junk headset and this is the first time I used Amazon and the last! "
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"I was expecting a higher quality of sound for the price, and unit did not work well with music play back feathers ie equalizer and tone functions of my Galaxy note 3"
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"These are worth the money - good sound, customer service, & durability."
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"If you know about he flaws, the price was great, so it may be a 5 star item for you personally."
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"It works well, the price has been declining over the years so that's a plus."
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"Piece of s*** for $89.That said, when I saw them for mid $20's well, they are a great deal at that price."
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"Got for 19.99 on a brads dead promo so for the price I can't complain too much."
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Quality

Quality:
"I have had 4 pairs of these headsets and this is the worst pair in terms of sound quality."
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"They are incredibly quiet, they have terrible sound quality, and the charger barely works."
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"Sound quality isn't amazing, but the fit on my head is worry free."
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"Horrible sound quality that occasionally cuts out altogether2."
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"Sound quality was not that great and the fitment was uncomfortable."
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"Item has terrible sound quality until you perform a reset when pairing by holding down + and then O buttons to get unit into pair mode."
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"This Headset is Strong and durable, Fits Great, very comfortable and the sound quality is awesome."
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"Definitely buy name brand if you care about sound quality and good bass without a crackling noise in your ear."
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"Sound quality good."
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"The sound quality is excellent and the controls are easy to locate - even with gloves on."
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"The sound is very good, but not super high quality."
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Range

Range:
"These aren't the most comfortable while wearing glasses but the improved range and connection is well worth it."
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"They do get a little confused if you turn them on in the range of multiple known devices."
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"A little uncomfortable at first, good reception and range."
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"Range is awesome, but lacks in comfort."
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"But they have a great range and are obviously high quality."
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"comfortable and great sound, range"
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"Great range, I can leave my phone at my desk and walk all over and still get great reception."
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"Pros:- Fantastic range, definitely a full 30 feet and no issues with going through walls- The buttons work well- The sound quality is good (I mostly listen to podcasts)- Battery life is not an issue for meCons:- They are tight on your head (I wear a 7 1 2 fitted hat for reference), but they seem to have loosened up a little bit over time."
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Size

Size:
"My problem was the set is almost too small for my head, so these things push on the area right behind my ears and it hangs down in the back without dropping all the way down, pulling on my ears."
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"Despite having severa different sizes to change to I still couldn't find a good fit."
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"The rigid frame is small and uncomfortable."
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"These headsets will not comfortably fit around your neck at my size."
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"Very nice but not as comfortable as I expected as I have small ears but I'd still recommend them."
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"Way too small not adult friendly"
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"Since it's likely that only one size will comfortably fit you you are left with 2 useless replacement pair and an even more useless headset until replacements is your size arrive ( I have found replacement gels for 7.99 to 9.99 per eight all in one size here on Amazon....know your size!"
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"Yes they come in 3 convenient sizes but once you find your best fit-start ordering replacements!"
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"Only good for small heads"
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"The different sizes of buds help with fitting perfectly in your ear."
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"they pair great with iphone, and give a lot of different size ear buds so you can get the one that matches."
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Sound

Sound:
"That all being said, they sound terrible, dry, flat and lifeless, undoubtedly because the speakers don't sit where they're supposed to."
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"Good sound but major discomfort."
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"Had an S9 previously and this one fits a bit tighter and sound is okay but not as great as I was expecting with the HD technology."
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"I have had 4 pairs of these headsets and this is the worst pair in terms of sound quality."
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"It's hard to find a Bluetooth headset that sounds good when having a phone conversation."
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"They are incredibly quiet, they have terrible sound quality, and the charger barely works."
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"This Headset is Strong and durable, Fits Great, very comfortable and the sound quality is awesome."
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"They sound great and I never have a problem with them pairing to my phone."
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"But thankfully my iPhone 6 has EQ settings, so I was able to adjust the sound and volume to where I like it."
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"Definitely buy name brand if you care about sound quality and good bass without a crackling noise in your ear."
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"These headphones sound GREAT!"
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Speaker

Speaker:
"That all being said, they sound terrible, dry, flat and lifeless, undoubtedly because the speakers don't sit where they're supposed to."
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"Call mode is not exceptional, but neither is speaker phone on a cellphone in most environments."
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"Volume range was nice, but again, the buds kept my ears at a distance from the speaker, so even on high, it was hard to hear."
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"Unfortunately, the speakers are in a sealed enclosure, so when you push them in your ear, the air pressure shoves the speaker cone to xmin and it makes no sound at all."
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"The stereo sound is great and it even has the speaker so you can talk on the phone without having to pull your phone out!"
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"they aren't as loud as corded speakers but i think they work amazing."
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"Good headsets, but the right speaker on my third pair just shorted out after a few weeks."
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"Add a better speaker for the earphones and you'd have a winning quality."
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"Volume range was nice, but again, the buds kept my ears at a distance from the speaker, so even on high, it was hard to hear."
_

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Volume

Volume:
"the volume is not the greatest on these and the ear buds are too large for most ears now i haven't used them in workouts yet but as uncomfortable as they are i probably would go with the wired ones with smaller ear buds."
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"All the other functions seemed to work as advertised I expect, but I could not get the volume low enough out of my iPhone for annoying on hold crack music, even with the iPhone volume turned all the way down!"
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"Two big problems with these as compared to other brands: 1) the armature squeezes your ears so much that it's difficult to put on a pair of glasses while wearing them, after weeks of trying, it was still too painful to be bearable; 2) the max volume appears to have been limited by Motorola, for my own good, to a level that makes the set essential useless in noisy environments, i. e. when mowing, blowing, vacuuming, or any other household duties when you'd be likely to want to use them."
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"The volume is not that great for mowing the yard or anything else that is loud."
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"It's possible that I had received a defective unit - which believe I since the volume was VERY low when at full volume (both on the headphones and my phone tablet), but after some searching it seems like the low volume is a common complaint."
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"Volume is low, easily disconnect hard to reconnect, automatically becoming out of control."
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"But thankfully my iPhone 6 has EQ settings, so I was able to adjust the sound and volume to where I like it."
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"They are good for running as the buttons are easy to push for advancing songs and adjusting the volume, even with light gloves on."
_
"The headsets today usually have volume control to protect your hearing and these do a nice job."
_
"Hopefully the next revision S12-HD is given back to the original team that designed the S9-HD because those were completely awesome sounding with perfect button layout controls on both sides for volume and track controls."
_
"I put the BT volume half way and its great."
_

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Weight

Weight:
"The fit is terrible the ear buds are to big and the weight of the unit pulls them out of place from your ear hole."
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"The weight on the back is excessive and serve me no purpose in running."
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"The headphones are uncomfortable on my ears even though they're light-weight."
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"They are very light weight but not as flexible and comfortable as I have experienced in past pairs."
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"The provided ear pieces do help and the unit is pretty lightweight."
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"Very light weight and the ear cover sizes makes it easy to get a comfortable fit."
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"Good sound quality, lightweight, easy to charge and operate volume control buttons."
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"It's lightweight and crystal clear."
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"I use them for weight lifting 5 days a week and have had no problems."
_

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Wireless

Wireless:
"She has been complaining about needing wireless headphones."
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"Excellent wireless headphones."
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"For wireless workout earphones, I'd recommend something attached only by wire."
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"though my wife now has a new set of wireless headphones that she loves."
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"Awesome headset you can listen your music and talk very nice clear voice every time you talk ,you can carried to work ,while you work out very comfortable wireless I recommend to you.."
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"And they are wireless which make them exceptional with their full explosive sound of every instrument."
_

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iPhone

iPhone:
"I can't say enough good things about them and I'll use them til they die or til they are no longer compatible with my iPhone! "
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"Can't use it because it is not compatible with the iPhone"
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"All the other functions seemed to work as advertised I expect, but I could not get the volume low enough out of my iPhone for annoying on hold crack music, even with the iPhone volume turned all the way down!"
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"But thankfully my iPhone 6 has EQ settings, so I was able to adjust the sound and volume to where I like it."
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"The sound is pretty wretched while paired with my iPhone 5S."
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"Sounds good, but the connection to my iPhone 5s gets staticky quickly if I have my phone in my back pocket while hiking"
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"they pair great with iphone, and give a lot of different size ear buds so you can get the one that matches."
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"I'm only upgrading to two stars because connection to my iphone was seamless."
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Comments: