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Dual Ear 2.5mm Call Center Headset for Cisco SPA Series Grandstream Polycom SoundPoint IP 321-331 and Pro SE... by Review Summary ,  Nov 4, 2015

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Dual Ear 2.5mm Call Center Headset for Cisco SPA Series, Grandstream, Polycom SoundPoint IP 321/331 and Pro SE...
Report Date: 11/04/2015
Based on 89 customer reviews
Overall satisfaction: 4.0
Returned or considering to return: 10.1%

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Frequently Mentioned by Customers:


Individual Feature Rating
Sound4.8   above average
Quality4.1   average
Loud3.8   average
Volume3.6   average


Quotes from the Reviews - What People Say about:

Fit

Fit:
"My only complaint is that it fits a little too loose on my head."
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"The volume is excellent and they fit into my phone without having to use an adapter."
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"The 2.5mm plug fits perfectly into the side of the reciever and the cord is a combination of tight Coil that stretches to about 3 fit and a 18 inch straight cord from ear piece to the coil."
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"They fit me perfectly (slightly big headed - yes in both uses of the phrase) and stay put."
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"The only minus is that the headset doesn't adjust to fit 100% comfortably, but that is minor."
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"This headset is amazing, the sound is crystal clear, it fits well and is very comfortable."
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Loud

Loud:
"My only complaint and it's not a small one- It's very loud for incoming voices and there is no volume control or mute."
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"However, most voices I'm listening to on this headset are so loud it's painful, even with the base phone volume set as low as it will go."
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"It is loud, as one reviewer complained, but my phone has its own volume control."
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"Ambient noise came through loud and clear so I had to always mute my phone anytime I was not speaking."
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"Even with the windscreen on the microphone, plosives and breathing sounds were extremely loud unless you moved the microphone well away from your mouth & nose."
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"It comes in loud and clear."
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"I am early into use of this headset, but I found out right away that it is outstandingly LOUD."
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"They fit really well, are comfortable, the sound is louder than my old headset (which is great) but I can reduce the volume on my phone when it is too loud."
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Quality

Quality:
"You'll be happy that you no longer have to put up with the aggravation of flimsy, poor quality, cheaper models."
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"The sound quality is terrible, people were asking over and over for me to repeat myself, and asked if I was in a tunnel."
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"Was not happy with audio quality, plenty of pops, static, skipping."
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"Not a good quality product."
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"But the sound quality is great."
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"Quality headsets, great for use in noisy environment."
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"Sound quality is great and it's comfortable."
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"Comfortable and high quality equipment was worth the money!"
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"It's Fantastic, the sound quality is amazing, it amplifies things so much I have to turn down the volume sometimes!"
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Sound

Sound:
"The sound quality is terrible, people were asking over and over for me to repeat myself, and asked if I was in a tunnel."
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"But the sound quality is great."
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"I am so happy the sound is super clear."
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"Great headset, comjfortable and great sound"
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"Sound quality is great and it's comfortable."
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"Sound is good, no issues with callers reporting volume problems on the mic."
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Volume

Volume:
"Sound is good, no issues with callers reporting volume problems on the mic."
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"Only drawback that there is no volume mute feature on the headset itself, only the phone controls the volume sound."
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"However, most voices I'm listening to on this headset are so loud it's painful, even with the base phone volume set as low as it will go."
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"If these had an in-line way to adjust the volume, I'd be keeping them for sure, but it's just too painful, so I'll be returning the device."
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"It is loud, as one reviewer complained, but my phone has its own volume control."
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"The volume is excellent and they fit into my phone without having to use an adapter."
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"Sound is good, no issues with callers reporting volume problems on the mic."
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"It is a very good headset other than not having a volume control and mute button."
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"Because I needed a unit that was capable of Crystal Clear clarity as well as really good volume to overcome my hearing loss which continues to diminish as time goes on."
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"It's Fantastic, the sound quality is amazing, it amplifies things so much I have to turn down the volume sometimes!"
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