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TomTom Multi-Sport Cardio (Black) by Review Summary ,  Sep 25, 2015

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TomTom Multi-Sport Cardio (Black)
Report Date: 09/25/2015
Based on 315 customer reviews
Overall satisfaction: 3.6
Returned or considering to return: 9.5%

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Frequently Mentioned by Customers:


Individual Feature Rating
Fit5.0   above average
Button4.6   exceptional
Comfortable4.6   average
Accurate4.5   above average
Track4.4   average
Battery4.2   above average
Monitoring4.2   average
Sensor4.1   above average
Sync4.0   average
Run3.6   below average
Treadmill3.6   below average
Running3.5   below average
Strap3.5   average
Swimming3.5   exceptional
Display3.3   average
Software3.2   average
Cardio3.1   average
Support3.0   above average
Workout2.3   below average
Connection2.0   below average


Quotes from the Reviews - What People Say about:

Accurate

Accurate:
"The only problem seems to be with the Swim mode; Problem #1 the distance is NOT accurate and there doesn't seem to be any way to calibrate like you can on the treadmill mode etc."
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"This was great because I hate wearing a chest strap and wanted an accurate substitute."
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"It certainly doesn't have all the bells and whistles, but it seems pretty accurate on runs and the battery life is WAY better than my old Garmin!"
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"Built-in heart rate monitor is reliable and accurate."
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"Would well recommend this as it has proved an invaluable aid in getting accurate distances, and providing amazing feedback on each aspect of the run."
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"Pros slim fit, easy to read display, easy to navigate, fun colors, very accurate for running (didn't use other features)."
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"The current firmware (5 6 2015) counts strokes, and laps very well, and is more accurate than counting either on one's own."
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Battery

Battery:
"The second weakness is the battery, which doesn't last long."
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"Battery life is inconsistent."
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"Battery bar doesn't seem to be that accurate as it dropped fast from half full."
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"It certainly doesn't have all the bells and whistles, but it seems pretty accurate on runs and the battery life is WAY better than my old Garmin!"
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"Pros:-Accurate GPS & HRM-Water resistant-Good battery life (After a few runs and a week of standby, it still had juice left)-Looks nice-Comfortable-Easy to useCons:-Android software is buggy."
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"The battery life is adequate, though unless you're a top 5% finisher, it will die during an Ironman event."
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"The heart rate monitor works just as well as any other I've used, the battery life is impressive and the interface and display are, as with previous TomTom's, top notch."
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"Excellent accuracy and great battery life."
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Button

Button:
"The answer to this problem is simple, a separate, less sensitive button for the lap function."
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"The single navigation button was easier to use than I expected."
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"I'm not a big fan of the controller on this as its really easy to accidentally hit the button more than once and end up stopping your run thus forcing you to start a new run."
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"The rubber wrist band is sturdy, and the scroll button works well."
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"The button is easy to use even with gloves on."
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"The navigation buttons are very easy to use when running and it is very nice to easily turn on the background light when needed on dark runs."
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Cardio

Cardio:
"I previously buy the Tom Tom Multisport without the cardio and was perfect and i wanted to try the cardio multisport."
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"Since there is no way to manually turn the GPS off, it would be nice to have a mode (indoor freestyle) where the watch can be used to track time and HR of a such activities (without GPS).The TomTom MySports website is missing a lot of features and is not doing the MultiSport Cardio watch justice."
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"The problem was that I also wanted to use it for my in the gym cardio classes for calorie calculation, but it DOES NOT work for that."
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"Also the cardio function seems to need a improvement, but at this far I cant really tell if my impression over the cardio function was compromised by the flaw in my unit."
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"I Really love the cardio tracking for later stats! "
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"Love my multi-sport cardio!"
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"The built-in cardio sensor works really well."
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"The TomTom Cardio Runner is my new best friend."
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"That pretty much puts a stop to me using the Cardio Runner watch."
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Comfortable

Comfortable:
"The TomTom menu system seems counter-intuitive at first, but after using it a bit I became comfortable with it."
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"It seems to be very durable and it is comfortable enough to wear on a daily basis."
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"In short, it is a comfortable, good looking, great strapless heart rate monitor, but functionally it fails miserably otherwise."
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"It seems to be very durable and it is comfortable enough to wear on a daily basis."
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"The watch is pretty comfortable and the strap feels very secure."
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"Watch is comfortable and easy to use even while ridding."
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Connection

Connection:
"I have not yet been able to get the bike sensors to connect to the watch."
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"One disappointing thing is it has connectivity problem with my android phone."
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"The information would be very useful to review one's training progress- pace alert HR alert is only available for the specific Zones mode, not any other training mode- the TomTom MySports mobile apps failed to connect the the watch to get the workout activity uploaded under Android 5 (Lollipop)."
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"Big issues with Smart phone connection, very disappointing."
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"I was very frustrated with it at first because it wouldn't connect via Bluetooth to my iPhone 4s (apparently the TomTom had already needed a software upgrade) once I completed the upgrade it connected."
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"I have had one problem with the watch connecting, but after removing the USB cable from the computer and reinserting it the watch connected."
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"Accuracy - heart rate sensor seems to hold the measurement pretty well once connected and did not drop out."
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"I have had it for two months and now it is slow to connect to GPS in the SAME locations that worked seamlessly just a month ago."
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"Easy to connect to your phone and download the races (i only use it for running)."
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"The good:> I absolutely love the integrated heart rate monitor -- this has solved my long dilemma of uncomfortable monitor straps falling off (my torso is rather tiny)> Very fast in detecting GPS signal (my husband has a Garmin Forerunner and his Garmin takes at least 30s longer to get a signal than mine)> Great display (I love the large graphics)> Product is extremely intuitive and easy to use> Great connectivity to other 3P sites."
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"This watch should be great for this, because you can connect it to a cadence speed sensor via Bluetooth."
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Display

Display:
"VERY WEAK DISPLAY FACE."
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"I run pre-dawn in dark hours when it's cooler and I have had ZERO problems viewing the display; then again I have a head lamp on when I'm running."
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"I don't usually like inverted LCD displays (like on the Garmin Fenix 2 which I found hard to read)."
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"When transferring data to Strava, Runkeeper and Map MyFitness, I noticed that MySports does not pass on the accurate elevation information, instead those sites display GPS based elevation information they determine."
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"Only improvement would be to monitor cadence while running, not just after; Also, would be nice to be able to combine display data, here preset unlike some competitors (but those require strap) Will see if this holds up! "
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"Inability to easily change display optionsLane counting is way too easily confused miscounting in either direction."
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"- the large display and variety of views you're able to pull up are great- GPS connects quickly- the online activity review is well laid out- the ability to race yourself is a nice feature that provides some competition to solo runsCons- for a multisport GPS watch to be without a triathlon mode seems a little weak and something that could probably be easily addressed through a software update."
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"I haven't verified if HRM is accurate myself, and although it lost the HR from display once or twice, it did recover and the records look normal for me."
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"Pros slim fit, easy to read display, easy to navigate, fun colors, very accurate for running (didn't use other features)."
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"Easy to navigate menu and display during runs."
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"The heart rate monitor works just as well as any other I've used, the battery life is impressive and the interface and display are, as with previous TomTom's, top notch."
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Fit

Fit:
"Fits my wrist comfortably."
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"Item was as described and works and fits perfectly."
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"Pros slim fit, easy to read display, easy to navigate, fun colors, very accurate for running (didn't use other features)."
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"With that said I did like the GPS loading very quickly and the calorie counter was accurate - unlike the FIT BIT I returned to best buy."
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"The band fits comfortably and the watch itself is very light and not bulky."
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Monitoring

Monitoring:
"In short, it is a comfortable, good looking, great strapless heart rate monitor, but functionally it fails miserably otherwise."
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"My problem with the HR is that it's about 6 beats slower than with my old HR monitor with strap and on the built in HR monitor on the treadmill."
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"The good:> I absolutely love the integrated heart rate monitor -- this has solved my long dilemma of uncomfortable monitor straps falling off (my torso is rather tiny)> Very fast in detecting GPS signal (my husband has a Garmin Forerunner and his Garmin takes at least 30s longer to get a signal than mine)> Great display (I love the large graphics)> Product is extremely intuitive and easy to use> Great connectivity to other 3P sites."
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"the HR monitor never work well for a whole running of 1 hour, it only works in the beginning before I get to sweat, I tried to wipe it or adjust the strap, unfortunately it won't get work until next running, except the HR, other options are working well, but without HR monitor, why I bought this watch? "
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"Only improvement would be to monitor cadence while running, not just after; Also, would be nice to be able to combine display data, here preset unlike some competitors (but those require strap) Will see if this holds up! "
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"Again the pros are an effective strapless heart rate monitor (and I am a female with a small wrist) that is also a much better looking device than most all the others."
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"In short, it is a comfortable, good looking, great strapless heart rate monitor, but functionally it fails miserably otherwise."
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"So at the end of the day, I have a great strapless heart rate monitor that does nothing more for me."
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"Built-in heart rate monitor is reliable and accurate."
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"Pros- the heart rate monitor on the wristband is a huge advantage over having to wear a HRM around your chest."
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Run

Run:
"then it intermittently worked but inevitably over the course of about two weeks it just randomly gave me a blank screen mid day, mid run and now it sits dead in my cupboard."
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"I run long distances and it failed me again today, 3-29-15."
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"The auto-uploads have worked seamlessly for me (like the auto-upload to Strava).The bad:> I have tiny (and bone-y) wrists so the pod can be slightly uncomfortable for me during longer runs.> Similar to some of the comments I've seen, I noticed one odd HR spike during my recent treadmill run."
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"Attempt to upload run data crashes windows sync up."
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"[9 22 2014 update]- Some very basic functionality is missing in the watch, for example, after you finish your run and stop the watch, it doesn't show your activity time."
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"As soon you start your run and sweat, it is dead."
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"It certainly doesn't have all the bells and whistles, but it seems pretty accurate on runs and the battery life is WAY better than my old Garmin!"
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"Does really well on my outdoor runs."
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"Please add spin, yoga, or anything that runs via heart rate."
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"The watch is really easy to use and after several runs of varying distance, I found the distance to be very accurate and gave near identical distance and pace with Strava on my phone."
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"Good watch for run"
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Running

Running:
"Before my purchase, I would have thought I do not need too many fancy features of a running watch, yet I feel disappointed in following:- manual lap is by tapping."
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"I run pre-dawn in dark hours when it's cooler and I have had ZERO problems viewing the display; then again I have a head lamp on when I'm running."
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"the HR monitor never work well for a whole running of 1 hour, it only works in the beginning before I get to sweat, I tried to wipe it or adjust the strap, unfortunately it won't get work until next running, except the HR, other options are working well, but without HR monitor, why I bought this watch? "
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"Only improvement would be to monitor cadence while running, not just after; Also, would be nice to be able to combine display data, here preset unlike some competitors (but those require strap) Will see if this holds up! "
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"Garmin and Tomtom give quite similar running distances with an error of <5% between them."
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"Awesome watch, very accurate, getting the back light to come on while running can be difficult and aggravating."
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"The watch seemed to work perfectly out of the box and without much trouble I was up and running."
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"it was exactly what i wanted and the GPS was accurate while running half marathons."
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"The distance seems to be accurate while running, but is no where close when swimming."
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"Tested until today only with running: Easy to handle, to understand, to set, to synchronize... And works with my Nike+ account..."
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Sensor

Sensor:
"I have not yet been able to get the bike sensors to connect to the watch."
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"My only complaint is that the built-in HR sensor has trouble when I'm wearing winter running gear- i. e. long sleeves and gloves."
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"I've wondered if the sensors get dirty and I should be cleaning them somehow?"
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"Accuracy - heart rate sensor seems to hold the measurement pretty well once connected and did not drop out."
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"As claimed from TomTom webpage, it should be able to support all bluetooh compatiable sensors."
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"But, i cannot use the function to pair with my 3rd party Blutooth Smart compatible Cadence and Speed sensor."
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"The HRM sensor works very well though."
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"The built-in cardio sensor works really well."
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Software

Software:
"The biggest drawback to this item is the buggy software."
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"- the large display and variety of views you're able to pull up are great- GPS connects quickly- the online activity review is well laid out- the ability to race yourself is a nice feature that provides some competition to solo runsCons- for a multisport GPS watch to be without a triathlon mode seems a little weak and something that could probably be easily addressed through a software update."
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"It would seem like it should be a pretty simple software update, but I could be wrong."
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"The problem is the hardware software."
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"However, I find the software extremely frustrating."
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"Software: The weakest link of the entire package (assuming the heart rate monitor works)."
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"- the large display and variety of views you're able to pull up are great- GPS connects quickly- the online activity review is well laid out- the ability to race yourself is a nice feature that provides some competition to solo runsCons- for a multisport GPS watch to be without a triathlon mode seems a little weak and something that could probably be easily addressed through a software update."
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"Current players lack a lot of good features and software quality."
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"I give this product 3 stars, because it has good features, but just lacks good software developers."
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"It would seem like it should be a pretty simple software update, but I could be wrong."
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"A few days later I was finally able to login but the software deleted my runs without uploading them so I lost my runs that I did before I was able to login."
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Strap

Strap:
"My problem with the HR is that it's about 6 beats slower than with my old HR monitor with strap and on the built in HR monitor on the treadmill."
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"Don't get this thing expecting to ditch the strap like I did because you'll be very disappointed."
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"The good:> I absolutely love the integrated heart rate monitor -- this has solved my long dilemma of uncomfortable monitor straps falling off (my torso is rather tiny)> Very fast in detecting GPS signal (my husband has a Garmin Forerunner and his Garmin takes at least 30s longer to get a signal than mine)> Great display (I love the large graphics)> Product is extremely intuitive and easy to use> Great connectivity to other 3P sites."
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"The heartrate works pretty good, but not nearly as good as a chest strap."
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"I really have nothing to complain about, tested the accuracy with my old chest strap monitor and they were almost exactly the same."
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"the HR monitor never work well for a whole running of 1 hour, it only works in the beginning before I get to sweat, I tried to wipe it or adjust the strap, unfortunately it won't get work until next running, except the HR, other options are working well, but without HR monitor, why I bought this watch? "
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"The wrist strap is very comfortable."
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"Overall, for an amateur runner, this is a great training device - just strap on the wrist and go, without having to worry about chest straps and footpads."
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"But the watch is OK in other functions: GPS quick as many have pointed out, screen is big enough, strap is comfortable to wear on."
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"It's accurate, and frees one from those awful straps."
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"Very large for a women's small wrist but combined with the slim strap (separate order), it looks great! "
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Support

Support:
"The most suprising and amazing is not losing this function that i should have, but the technical competence and the way the customer support to handle this problem."
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"I am very dissatisfied with the lack of customer service at tomtom and the fact that I could not get support on a faulty product."
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"I will buy the item just because I see that if I have a problem I will get a good support."
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"now to add insult to injury even though the TomTom customer support acknowledgment there is a problem with the watch they're going to charge me a 15% restocking fee."
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"As claimed from TomTom webpage, it should be able to support all bluetooh compatiable sensors."
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"Maybe the customer support team is good to handle only those issues they only have the answers but for those others, their ways of handling is ....I should have given 4 stars to the watch even with limitation but that is down to one star because of such bad and negative expereince of dealing with such poor customer services and technical support, which is very very unusal in commerical world nowadays..."
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"I will buy the item just because I see that if I have a problem I will get a good support."
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"This shows a great level of commitment to the customer and support."
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"The company has terrific, friendly and knowledgeable customer service and technical support with short hold times, a key for novices, because I have sat on hold for Garmin for over an hour several times only to get a technician who had no idea how to use the watch, a bummer."
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Swimming

Swimming:
"Swimming mode won't work well if you swim in irregular sized pool like mine."
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"GPS doesn't work well in the water, lap count is about 30 laps off when swimming in the pool."
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"When swimming, the TomTom usually misses counting one or 2 lengths -- so I usually swim extra, but it is distracting to constantly be looking to see if the watch skipped a length!"
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"The distance seems to be accurate while running, but is no where close when swimming."
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"Also please add outdoor swimming since most Multisport people swim outside, especially races."
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"The wifi download works seamlessly and the minimalist strap given in the box is very good for swimming."
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"I also use it for open water swimming under my swim cap, as recommended by DC Rainmaker."
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"Optical Heart Rate: My heart rate monitor has been great; I can even use it while swimming in the pool (in treadmill mode)!"
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Sync

Sync:
"Cons: hard to get to sync with some computers ( If you have already owned a TOMTOM product)."
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"I read the negative reviews about the watch not syncing and having account issues."
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"It wasn't obvious how, but it was able to sync with Runkeeper's site through their application."
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"The watch basically provide multiple functions that is useful for types of sports, sometimes the watch get hanging during buletooth sync with IOS but I think it is still good in that price."
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"The phone app doesnt sync very well with the watch though and it is still not conpatible to Android Lollipop."
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"In order to sync with the TomTom MySports app, I had to pair the device with my iPad (no problems syncing on the iOS side)."
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"Its nice to be able to sync when you are away from a pc."
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"Great watch, it tracks satellites very fast and it can sync up with my iphone on the tom tom app via Bluetooth to upload my runs."
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Track

Track:
"I have no problem with the lack of a multisport mode, but if I were using this watch to keep track of my total race time I would be unhappy."
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"I purposely ran various designs on roads to see how accurately the three would track; the TomTom was dead on; you could actually read what I ran on the road."
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"It wil be good if it track fitness"
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"Swim laps are a little off and I wish it was able to track open water swims."
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"Tracks running and HR well."
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"GPS tracks well even when running beside buildings etc."
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"Super easy to track my exercise! "
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Treadmill

Treadmill:
"And for those who say it was a tightness problem, again, works fine in the gym on the treadmill at 65 degree temps."
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"The problem is the only mode without GPS is treadmill mode."
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"The treadmill tracking is not very accurate with an elliptical, but I did not expect it to be."
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"It's a good watch (it is my first, so i do not have point of comparison) but i do not like the fact that when used on a Treadmill you have to adjust the distance by many as 1 mile or more, and well i have not figure it out completely how to take all the advantage but that is my fault, no the watch'sOn and all i think it is a good watch"
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"Many people have mentioned this in other reviews, but still nothing from TomTom- the treadmill mode is great for those of us who live in cold climates."
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"The treadmill feature is nice for working out indoors."
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"The battery life is great, I used it in treadmill mode and got over 24hrs of hr data."
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"However, the heart rate monitor seems to work well (based on comparisons with a treadmill, whatever that's worth) and there's no strap so major plus."
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Workout

Workout:
"No, I don't think it's that accurate but it gives me a really good ball-park on how I am doing during my workout."
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"I have no idea...- for the Intervals workout, it is hard to believe you cannot change the time setting by 1 second - the only choice is + - 5 seconds."
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"The information would be very useful to review one's training progress- pace alert HR alert is only available for the specific Zones mode, not any other training mode- the TomTom MySports mobile apps failed to connect the the watch to get the workout activity uploaded under Android 5 (Lollipop)."
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"I did an entire workout and it kept saying there was an error connecting to the account."
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"Overall - Problem #3 after your workout is complete there isn't a way (if there is, i haven't figured it out yet) to review your stats - besides plugging the watch into your computer and logging into the My Sports website."
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"It did not sync correctly to my computer or smart phone app so I was unable to view my workouts."
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"It is great to get those readings automatically with every workout."
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"It got corrected after a few seconds, but was slightly annoying.> I would love to be able to enter multiple goals into one workout (e. g. combine HR zones with distance goal)"
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"It tracked all my workouts and made it easy to track my progress; however, the screen stopped working after only a few weeks."
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"It is super easy to accidentally reset it in the middle of a workout."
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"just tested this unit : the hear rate monitor is stable and accurate; love the zone training workouts, by hr zone or by pace; highly recommend to anyone who would like to improve their running endurance and pace! "
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Comments: