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Turtle Beach Ear Force Elite 800X Premium Fully Wireless Gaming Headset with DTS Headphone:X 7.1 Surround Sound... by Review Summary ,  Sep 1, 2015

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Turtle Beach Ear Force Elite 800X Premium Fully Wireless Gaming Headset with DTS Headphone:X 7.1 Surround Sound...
Report Date: 01/02/2016
Based on 179 customer reviews
Overall satisfaction: 3.7
Returned or considering to return: 16.2%

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Frequently Mentioned by Customers:


Individual Feature Rating
Charging5.0   exceptional
Surround5.0   above average
Music4.6   above average
Setting4.6   above average
Quality4.5   average
Gaming4.4   average
Sound4.4   average
Wireless4.4   average
Bluetooth4.3   average
Fit4.2   average
Xbox4.1   average
Audio4.0   average
Comfortable3.8   below average
Noise3.8   below average
Price3.8   below average
Beach3.4   average
Microphone3.2   below average
Voice3.1   below average
Volume3.1   below average
Button2.2   mediocre


Quotes from the Reviews - What People Say about:

Audio

Audio:
"Last but not least the audio quality is not that good."
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"The setup couldn't have been easier and the results are sheer audio pleasure."
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"My only complaint (and therefore only 4 5 stars) is the terrible app for iOS (Ear Force Audio Hub), it does not include the Turtle Beach Elite 800X only the Turtle Beach i30 and or i60."
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"However, the Stealth 500s get the basics right - the audio is still 7.1 and while not quite as good as the 800x they're good for the price."
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"I play destiny a lot, the signature sounds is best for me, someone made a destiny audio profile but it's really not that good, super bass heavy and kinda blah."
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"**Original**So, the audio quality is not that impressive."
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"User adjustable to all ends form presets to tweaking the audio of the presets to functionality, that was a great headset! "
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"I so wanted to keep these headphones for its wireless capabilities, but after comparing the audio on both headset, the PX 5 audio was clearly superior to the 800x."
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"I love the fact that I can go online and upload new audio presets to the headset."
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"The recommended settings use optical audio -> bitstream out -> Dolby Digital."
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Battery

Battery:
"I'm not super pleased with the battery life, but I'm getting accustomed to it."
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"They loved the clarity, battery life, noise cancellation, and hidden microphone."
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"The entire headset may still be working perfectly, but the dead battery will be the weak point."
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"Fantastic fit,great battery and so many sound settings."
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"On top of the fantastic sound quality this headset also boasts impressive battery life, never gone out on me, even after long sessions of 6-8 hours of constant use."
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"- Great battery life."
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"The base looks great, batteries last long, and the Bluetooth feature is awesome and easy to use."
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"The sound on these headphones is excellent and the battery life is very good."
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Beach

Beach:
"The customer service and their products in the past has always been exceptional, this is the first time that I've ever had to say anything negative about Turtle Beach."
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"Now when I contacted turtle beach they took me through this whole hassle of asking me useless questions as to how it is plug in."
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"The mic is the worse mic so far out of all the headsets i have purchased.... Hhhh such a fail turtle beach could have just tested the mic and this review might have gained 2 stars."
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"Perhaps some people complained that their own voice was too loud and Turtle Beach turned it down... but IMO, BIG MISTAKE!"
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"I'm very disappointed with you Turtle Beach."
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"My ears are apparently not Turtle Beach sized, and thus I have to compromise on comfort or wireless freedom."
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"My first time buying a pair of turtle beaches & I must say, these things are amazing."
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"Turtle Beach has consistently provided fantastic gaming headsets and this model is no different."
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"Both the A50s and G930s have great Surround Sound but I was instantly impressed with the vitalization of 7.1 that Turtle Beach was able to achieve."
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"I feel like my astro a40s heck even my turtle beach xp510s from the 360 sound just as good."
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"Great job on this product turtle beach."
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Bluetooth

Bluetooth:
"I can usually get away with whispering with my old X41 and 500x but not having cords and having Bluetooth is worth not being able to whisper chat due to the lack of mic boom."
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"I call back several times, using the headset to talk via bluetooth (that is horrible as well) and still have mic issues."
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"-Issues Problems- 7.5- about 25% of the time the bluetooth ,or microphone stops working."
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"But the total wireless and bluetooth make this a good not GREAT purchase."
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"I call back several times, using the headset to talk via bluetooth (that is horrible as well) and still have mic issues."
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"Ease of Bluetooth: If youre reading a review of the elite 800x then you should know that its an xbox headset and that is all."
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"Bluetooth as well."
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"And the Bluetooth thing works great too."
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"Also pairs quickly and easily with Bluetooth devices such as my smartphone and laptop computer."
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Button

Button:
"Power button broke after having for two weeks, couldn't turn them on."
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"Although not as sleek as the 800X, the tactile buttons, boom mic, true wireless audio chat, and up to 15 hour battery life make this a strong contender for my goto headset, but unfortunately the ear cups depth makes my ears warm and irritated after long sessions."
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"I would have liked the mic arm to work as a mute switch when raised, but the actual mute button isnt too hard to find quickly."
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"Someone else had complained that the buttons are too sensitive on the side plates."
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"The only downside is sometimes the buttons are easily pushed when I lay back in my beanbag."
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"-Ease of use- 6 The settings buttons can be overwhelming, but after a month you get them down."
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"the new headset isnt as comfortable, no voice modding, buttons are too touchy and cant tell your pushing them half the time."
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"The tactile buttons work well, and the dual volume wheels make it easy to set and forget the volumes of the game and chat independently."
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"I have not personally had any problems with the buttons being too sensitive."
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"The only downside is sometimes the buttons are easily pushed when I lay back in my beanbag."
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Charging

Charging:
"and the charging station is a pretty big plus as well."
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"Love the wireless standing charging kit."
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"For as solid and powerful as this headset is, I expected 6-7 hours tops yet was pleasantly surprised at the length of each charge."
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"The charging dock rules as well."
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"Charging is easy and simple to do, just flop the headset on the charging station and BAM you are good to go!"
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Comfortable

Comfortable:
"I strongly recommend trying someplace or a friend that has them to try them on, because for me the fit and comfort is really, really terrible for a $300 headset."
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"The soft leatherette cups are comfortable and even after long stints of gaming or binge-watching a TV show I found that they were still comfortable to wear with relative-to-no discomfort or sweat."
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"My ears are apparently not Turtle Beach sized, and thus I have to compromise on comfort or wireless freedom."
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"My second problem is the comfort, this has to be the most uncomfortable headset I've used, it feels like it's squeezing my head to tight and the earcups get rather hot due to the lack of ventalation in the ear cups."
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"Other than those two minor comfort things, which aren't really the headphone's problem, I love them."
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"In terms of comfort - I was worried by their size that they would be too heavy."
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"Mostly comfortable to wear, although I would have liked replacement ear cushions made of a breathable material."
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"It's super comfortable and I can't seem to take it off my head that's how good the sound is."
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"It's not uncomfortable, but not nearly as comfortable as my A50s and G930s."
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"Since it's not uncomfortable, it didn't bring the stars down but being less comfortable as my very comfortable A50s and G930s, does not bring the stars up.5."
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"Overall its a very nice geadset but not very comfortable and in my opinion not worth $300"
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Fit

Fit:
"I strongly recommend trying someplace or a friend that has them to try them on, because for me the fit and comfort is really, really terrible for a $300 headset."
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"Ear cups are a little smaller than I'd like, but they can't be perfect fit for everyone."
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"Fits very comfortably, sound is amazing and crisp, very sharp looking."
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"I strongly recommend trying someplace or a friend that has them to try them on, because for me the fit and comfort is really, really terrible for a $300 headset."
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"The fit is pretty tight."
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"The fit is perfect me, the set up only took like 2 minutes."
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"The Stealth 420X has a MUCH better microphone, much improved mic monitoring, easier to use controls, better wireless connectivity, and is more comfortable (probably because it is much lighter and doesn't fit near as tight on your head)."
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Gaming

Gaming:
"I really wanted to like the 800X headset, but in terms of being useful for gaming and comms, it was a failure for me."
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"The sound quality is VERY good- there is no doubt they are one of the best if not the best sounding gaming headphones you can buy."
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"Yes the sound quality from the headphones are great, they are super comfy, and you don't have to worry about wires going to your controller or those crappy mic adapters, but unfortunately these are a complete flop for use as a gaming headset."
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"The mic and audio, which are the key things for a high end headset seem mediocre to me and the key features for a gaming headset."
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"Best choice I've ever made when it comes to gaming."
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"Turtle Beach has consistently provided fantastic gaming headsets and this model is no different."
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"Can't justify 300 dollars on something I won't wear for extended gaming due to comfort."
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"I was drawn to the wireless Bluetooth capability and music I was able to hear while gaming."
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"I'm able to communicate while gaming with no interruptions."
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Loud

Loud:
"Perhaps some people complained that their own voice was too loud and Turtle Beach turned it down... but IMO, BIG MISTAKE!"
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"This is uncomfortably loud in chat and very irritating."
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"The sound is loud and good base."
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"People in my party hear me loud and clear even at a very low tone of voice."
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"I want to hear my voice and my teammates as well as game audio loud and clear... that does not happen here."
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"I have always loved loud music, and it is great to be able to play games without waking up the whole neighborhood."
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"These do get pretty loud, much louder than the a-40s I had."
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Microphone

Microphone:
"I can usually get away with whispering with my old X41 and 500x but not having cords and having Bluetooth is worth not being able to whisper chat due to the lack of mic boom."
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"Although the sound quality is amazing I wouldn't recommend these for the fact that on the 800x they have a lot of microphone and chat issues."
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"I call back several times, using the headset to talk via bluetooth (that is horrible as well) and still have mic issues."
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"At first the mic seemed to not be able to pick up my voice."
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"-Issues Problems- 7.5- about 25% of the time the bluetooth ,or microphone stops working."
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"And did fix the mic problems."
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"A tiny boom mic that slide away would have been great to increase quality."
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"they are light and super comfortable even during prolonged play and not having the cords or mic boom is great."
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"I call back several times, using the headset to talk via bluetooth (that is horrible as well) and still have mic issues."
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"I give it 2 stars because i want to love it so bad, but the mic is such a glaring disappointment that it will likely go back in the box and get returned to amazon."
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"Mic Monitoring - This is a pretty heavily advertised function of this headset."
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Music

Music:
"It basically ruined my music listening experience for regular in ear headphones."
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"I don't want to say these types of extras should be expected, but for such an expensive gaming headset ... well, there had better be something (because the sound quality is not going to be as good as a dedicated music headset).Overall:Overall, if you have an XBox One, want a wireless headest, and are willing to pay a hefty premium, then this is the headset for you."
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"I have really liked them and enjoy that i can listen to my music on the phone thru blue tooth while playing game."
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"I was drawn to the wireless Bluetooth capability and music I was able to hear while gaming."
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"They sound great for music and calls work great."
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"They're great for gaming on my Xbox One, they pair up easily with my phone for music and videos and they are comfortable to wear."
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"So I just bought a pair for myself :) This headset is great for gaming, listening to music and for making phone calls."
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Noise

Noise:
"But if youre looking to just wear them while doing homework and would like the noise canceling to drown out a noisy roommate or family member youll be disappointed."
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"The noise canceling feature is very weak."
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"Also got a weird rattling in the left ear cup when noise cancellation was turned on."
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"While most wireless headsets have a slight hiss to them when there's no noise, the Elite 800X has the worst hiss out of ANY wireless headset I've ever used."
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"It was easy for them to get the headphones set up and working and I can no longer hear the annoying noises of the games while I'm trying to sleep in the other room."
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"They loved the clarity, battery life, noise cancellation, and hidden microphone."
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"The audio is great, noise cancelling is great, chat from other party members comes through crystal clear, there is no signal interference between the transmitter and the headset even with my router essentially right next to the base."
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"My friends online heard me perfectly and the noise my kids make in the background I heard no more."
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"- Noise reduction is nice ."
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"The noise cancelling is average at best - it doesn't compare to my bose qc25's."
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"Noise cancellation is unbelievable ^_^"
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Price

Price:
"I would Not recommend these at any price but at $300.00 wow what crap."
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"So if money is an issue, I simply cannot recommend."
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"However, the Stealth 500s get the basics right - the audio is still 7.1 and while not quite as good as the 800x they're good for the price."
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"Not so great for the price."
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"For the major price tag upgrade, I would not recommend doing it and I'm returning mine today since the party chat was so awful."
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"The biggest drawback is the price."
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"They are the s*** love them definitely worth the money"
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"well worth the money to me..**** if you need help with update just call the direct number to the elite support and they will fix you up in diff as they did me."
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"The best headset for the xbox one worth the money."
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"The condition was perfect and i saved a good amount of money."
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"I absolutely love these cans and would highly recommend them if your willing to pay the price."
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Quality

Quality:
"Although the sound quality is amazing I wouldn't recommend these for the fact that on the 800x they have a lot of microphone and chat issues."
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"Seriously, the quality is not great but better than most headsets out there.3."
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"Last but not least the audio quality is not that good."
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"-Sound quality not as great as other TB Astro Headsets (TB Tango Black Ops II Headset and PS Gold Headset sound better than these cans)-Elite has constant static noise if a signal is being fed."
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"Since there is no boom mic, you'll probably never be able to replace the quality you get from having a mic inches from your mouth, but the Elite 800X does a great job at eliminating the gaudy boom and holding serve to quality sounding game chat in my experience."
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"**Original**So, the audio quality is not that impressive."
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"A tiny boom mic that slide away would have been great to increase quality."
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"The sound quality is perfect."
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"I tried both the 500x and 800x and both are great quality but I just loved this ones."
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"The quality of the headset is very premium in my opinion and the sound is amazing."
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"2 stars simply because of the sound quality is amazing everything else is a BUST."
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Setting

Setting:
"Kept getting complaints from people in chat that I was hard to hear no matter what setting I tried."
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"I had to take them off often to adjust settings, since buttons are flat and not easy to identify."
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"The recommended settings use optical audio -> bitstream out -> Dolby Digital."
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"-Ease of use- 6 The settings buttons can be overwhelming, but after a month you get them down."
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"Fantastic fit,great battery and so many sound settings."
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"The whole process of finding the settings and installing them to the headset is easy."
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"The presets are also very nice with a vo8ce telling you what setting your using."
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Sound

Sound:
"the 800x does not do good job with small sounds like footsteps and reloads even with the so called superhuman hearing and footstep setting."
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"my friend bought this headset after his stealth 500's broke and he says they sound good but the chat on the receiving end is absolute garbage."
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"Although the sound quality is amazing I wouldn't recommend these for the fact that on the 800x they have a lot of microphone and chat issues."
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"Decent sound, but not very comfortable at all."
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"They do say it sounds a little weird though."
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"There are no bones about it, the 800X is the best sounding headset available for the Xbox One."
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"The game sounds best."
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"The sound quality is perfect."
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"The sound is clear although not very powerful."
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"Every once in a while I get someone in party chat telling me I sound a little low but clear."
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"The quality of the headset is very premium in my opinion and the sound is amazing."
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Support

Support:
"OVERALL:The support I've needed and been provided has been terrible, poorly documented, and not on-par with a $300 item."
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"So getting support before you get these items is painful and only available between 9-5PM EST."
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"I sent a really nasty email to customer support."
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"Along with terrible support."
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"They are unusable and Turtle Beach support is completely unresponsive to any support request."
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"I did deal with Turtle Beach customer support in the past and was very pleased with their service."
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"PROS:-Great sound (After troubleshooting)-Fit well on my head comfortably-Good deep bass-Good highs and midsCONS--Slight issue with the mic right now (Should be fixed with a firmware update)On a side note- The customer service with the Elite support is excellent."
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Surround

Surround:
"Surround sound is amazing everything is amazing about this headset."
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"Both the A50s and G930s have great Surround Sound but I was instantly impressed with the vitalization of 7.1 that Turtle Beach was able to achieve."
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"Surround sound presence is very very good with the 800X and better than my Astro A50s(5.1) and G930(on PC in 7.1)."
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"The Elite 800X gives you that control and faithfully reproduces 7.1 surround sound audio in a crystal clear manner."
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"Let me start out by saying I have used these for 1 week and got them specifically for gaming for long periods of time (2-10 hours) with good clear surround sound."
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Video

Video:
"Sound is such a HUGE part of the immersion experience for both movies and video games, that I felt like I was missing out on the intended experience."
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"They're great for gaming on my Xbox One, they pair up easily with my phone for music and videos and they are comfortable to wear."
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"Amazing with what you get for price,game mode movie mode bluetooth etc."
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"Cons- The buttons on the ear cups take a bit of time to learnThe buttons are easily depressed if your watch a movie and are laying on the couch they are easy to hit."
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"TV MOVIESFor watching TV and movies, this headset fairs pretty well."
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"There are multiple presets as well for different types of movies such as action, horror, drama, etc."
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Voice

Voice:
"At first the mic seemed to not be able to pick up my voice."
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"- Really my only complaint is the on and off microphone voice prompt."
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"Perhaps some people complained that their own voice was too loud and Turtle Beach turned it down... but IMO, BIG MISTAKE!"
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"Its the best it can be for now, but is still not perfect as far as what my voice sounds like using the built in mic."
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"After setting up the headphones and playing multiplayer destiny I was able to get the game sound and could hear the voice chat but they were not able to hear me."
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"Saw the complaints for the voice not being good."
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"I thought it would allow for more background noise to make it in to my voice chat but so far, the 800X seems to handle well and no one really hears anything but my voice."
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"People in my party hear me loud and clear even at a very low tone of voice."
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"the new headset isnt as comfortable, no voice modding, buttons are too touchy and cant tell your pushing them half the time."
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"Pairs easily, automatically mutes voice chat and lowers chat volume when a call comes in."
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"Sure, they do have some mic monitoring, but with game volume turned up to a reasonable level it completely drowns out my voice."
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Volume

Volume:
"I have a problem, i can hear game volume but i cant party chat, anyone else have this problem or know a solution? "
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"When I first opened the box and hooked everything up I was disappointed in the sound volume (lack of sound volume) that these produced."
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"I couldn't remember which side and which buttons were the volume, so I often touched the wrong thing and the robotic woman voice talked to me."
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"The only problem I encountered was the volume control which apparently does not work in certain modes."
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"After playing with it a little bit, I am able to wear the headset comfortably and have microphone function adequately.2) Personal volume - This is a soft mic, and since my primary use for the headset is to minimize overall volume when i game after my wife and kid go to sleep, I tend to not speak full volume as a play."
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"Sure, they do have some mic monitoring, but with game volume turned up to a reasonable level it completely drowns out my voice."
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"For instance, there is a volume wheel on the ear cup which is great for easy access, but is somewhat redundant with the chat pad controls."
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"The tactile buttons work well, and the dual volume wheels make it easy to set and forget the volumes of the game and chat independently."
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Wireless

Wireless:
"But the total wireless and bluetooth make this a good not GREAT purchase."
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"My ears are apparently not Turtle Beach sized, and thus I have to compromise on comfort or wireless freedom."
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"While most wireless headsets have a slight hiss to them when there's no noise, the Elite 800X has the worst hiss out of ANY wireless headset I've ever used."
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"Easy part first is the Pro's: wireless chat and it stops there."
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"Come to use to connect to the Xbox One is focused when called and convenient wireless game well."
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"Wireless works great, no chat problems on XB1."
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"Great sound quality I love that they're totally wireless."
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"I would go so far as to recommend them to anyone in the market for a truly wireless experience with great sound."
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Xbox

Xbox:
"I am of course told it is MY fault that they MUST be turned on before accepting a game invite ( annoying but maybe it is xbox hardware) So I do that, nope, still have the issue."
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"So I'm blaming the Xbox for that hiccup."
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"There are no bones about it, the 800X is the best sounding headset available for the Xbox One."
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"the only things this headset has going for it are audio quality and 100% wireless to xbox oneprosexcellent audio qualityability to change presets with your phone wirelesslyfoam is very soft and top quality materialnoise cancelation100% wireless to xbox one and auto connectedcons(for me) it is not comfortable after about 30-60 min my ears start to hurt from being pushed up on the inside of the earcupsmine only charges on the stand if i re collapse the headset to its smallest setting otherwise i spend 5 min trying to place it just right if i skip that stepmakes your ears sweatbuttons are too touchy and sometimes go off just leaning my head back in my recliner chairyou have to talk loud for the mic to pick you up"
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"Once you downloaded the latest and greatest firmware you have to do a reinstall of the unit by power down the xbox and unplugging power cords."
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"The best headset for the xbox one worth the money."
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"Seamless connection with the app, with the xbox plug and play, just amazing."
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"Let's just get this out of the way, if you do not use party chat on the xbox, this headset is unbelievable."
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"Since I enjoy playing Xbox One sometimes, I'm glad I got the Turtle Beach Elite 800X but I still use my G930s for the PC."
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