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JAWBONE Up Move Activity Tracker Onyx with Black Clip by Review Summary ,  Sep 25, 2015

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JAWBONE Up Move Activity Tracker, Onyx with Black Clip
Report Date: 09/25/2015
Based on 991 customer reviews
Overall satisfaction: 3.7
Returned or considering to return: 6.5%

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Frequently Mentioned by Customers:


Individual Feature Rating
Apps5.0   above average
Motivating4.6   average
Display4.5   above average
Fit4.5   above average
Fitness4.5   average
Tracking4.4   above average
Weight4.4   average
Accurate4.3   average
Track4.3   average
Comfortable4.2   average
Charging4.1   above average
Sleep4.0   average
Software3.9   above average
Sync3.9   above average
Workout3.8   average
Monitoring3.7   below average
Wearing3.6   average
Quality3.5   above average
Exercise3.4   below average
Walk3.3   below average
Button3.1   average
Strap2.9   average
Battery2.4   below average
Support2.3   below average


Quotes from the Reviews - What People Say about:

Accurate

Accurate:
"I was hoping I would like the Move as it can be worn as a clip or band, but as the device is not accurate either way I'm disappointed."
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"The steps aren't as accurate either, which is frustrating knowing I've covered more ground than what is being recorded."
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"Accuracy:Both seemed reasonably accurate, but with devices like these there is no absolute accuracy."
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"Hard to remove and not accurate."
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"Failed non-stop, rarely accurate, perpetually more trouble than they were worth."
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"I was pretty upset, and I really liked it, being small and accurate."
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"Pay the extra bucks for a better more reliable accurate model."
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"The app is amazing though, I love the app....Just wish the tracker was accurate for all exercises."
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"The sleep mode is good and for the most part has been accurate."
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"This tracker is accurate, easy to use, the app is easy to set up, is user friendly, and if you forget how to use a certain feature, the app has refresher information to solve most situations."
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"The Up Move is great, I got to compare it to my Samsung Gear S. I think it's pretty accurate and I find the app very motivating and informative."
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Apps

Apps:
"I also love that I can use other apps such as myfitnesspal and the data merges into the UP app."
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"The interface in the app is clean, easy to use, and I prefer it to other apps that I have tried."
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"Syncs great with other diet tracking apps."
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"If you already use apps like MyFitnessPal, Up Move+UP App will nicely supplement your daily routine in counting and tracking your daily routine and activities."
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"I enjoyed using my UP24 tracker, the UP app, and other fitness apps that worked together."
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Battery

Battery:
"Battery kept failing, it now lives in the junk drawer."
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"Opening the battery casing is also not easy."
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"After replacing the battery (as in Jawbone YouTube's video), the device fails once in a while, rebooting and loosing latest data."
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"I tried to remove and put the battery back many times, but the problem comes back after several days."
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"My fit bit was a pain in the butt to charge and wasn't accurate when the battery was low."
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"My only complaint is the battery life which seems to be pretty short."
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"My only complaint is the battery life which seems to be pretty short."
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"Love that it comes with a watch battery so there's no charging every night."
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"I love the fact that it runs on an actual battery and that it does not have to be re-charged every other day."
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"Especially great is the replaceable battery."
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")The Good:-Long battery life (I don't have to recharge the thing almost weekly like the UP24)-Button works when you push it (Go try an UP2 and try and get the modes to switch..."
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Button

Button:
"The UP was a little confusing to navigate at first as there is only one button and it responds in different ways upon which pattern you use to press the button."
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"I had purchased a Jawbone UP24 but the button broke off of it after about 4 months."
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"However, I liked my UP24 much better, but unfortunately I lost the button on the end of it and had to replace it with an UP move."
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"I got an Up Move with a wristband as a warranty replacement because the end button on my Up Band broke off and there was a long wait for the new Up Band."
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"Two weeks ago the button fell off my Up24 it was still usable but I was upset because it was only 2 months old."
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"Ultimately I had to downgrade to the move in order to get back the mode button feature that I fell in love with the up24 for."
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"I love the step tracking, along w the ability to easily log sleep and workouts with a push of a button."
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"However, I liked my UP24 much better, but unfortunately I lost the button on the end of it and had to replace it with an UP move."
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"This is smaller, lighter, looked better, and the pressing the light button to see your goal progress is fun."
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"The button on the Up move that shows my progress is actually more effective for me than the vibration movement alert on the Up24."
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Charging

Charging:
"My fit bit was a pain in the butt to charge and wasn't accurate when the battery was low."
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"Not having to charge it is wonderful, I work in a jewelry store so the watch battery replacement will be free for me come the 4-6month time."
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"This is working out really well - a missing item is the HR monitoring from the Charge HR."
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"It's great not having to worry about charging the Move, and the battery (in case you were confused, like I was initially) is just a typical round battery than you can find at any store."
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"I had a FitBit wristband that I had nothing with problems with -- the charging apparatus broke, it stopped working when it got wet, and on and on."
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"My up24 that I loves swelled up and stopped taking a charge."
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"Love that I don't need to charge it."
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"Love that it comes with a watch battery so there's no charging every night."
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"This is great because I don't have to worry about charging the UP often and it doesn't need a proprietary charger like the Fitbit Flex."
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"I liked the fact you do not have to charge every few days, and alsolove that it automatically syncs with your phone app, instead of having to plug it in :)"
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Comfortable

Comfortable:
"This one is beautiful too and can be completely hidden and is comfortable to wear."
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"I own a Fitbit and I never liked it because the band was not comfortable for me."
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"Recently, it came off without me noticing (which says a lot about the comfort level, which I appreciate) but retracing my steps I could not find it."
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"Thinking of better models and other technology health wear devices that are more more aesthetically pleasing and comfortable in the near future."
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"It seems to pick up my steps better than my Up24 (newer tech, I'd imagine) and it's very comfortable, the band is soft and feels good against my skin and very comfortable to sleep with, I don't even notice it while sleeping."
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"This one is beautiful too and can be completely hidden and is comfortable to wear."
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Display

Display:
"Displays confusing and too small."
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"Simple, durable, delivers as promised, inexpensive, don't have to display as a fashion statement as with a bracelet."
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"Well this is way better than the Apple Watch for tracking steps (more accurate and displays better in the app)."
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"I love the look of the Fitbit and display."
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"I love this better than the product better than the Fitbit because of the display and the app."
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"I think I like it over the UP24 as it allows you to check your progress throughout the day even if you're not syncing to the app using the display (being able to check time is handy too, if not 100% accurate)."
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Exercise

Exercise:
"This is very annoying right after an exercise or sleeping, because they won't be synced."
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"Im not sure how accurate the Jawbone is, but I will continue to use this to monitor my exercise."
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"I previously had the Samsung glorified fitness monitor and it gave me a rash where the heart monitor was, so I stopped using it and it was hard to get motivated to exercise."
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"She has a seizure disorder and doesn't get much exercise at all unfortunately."
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"Not clear how the app translates physical exercise (swimming, skiing, etc.)"
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"The app is amazing though, I love the app....Just wish the tracker was accurate for all exercises."
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"It's been great for a recent diet and the need to get more exercise."
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"It helps to keep me motivated to walk or any other exercise that I am able to do."
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"My only reason for not giving it 5 stars is - there is some room for improvement in the app for food entries and exercise (would love if you could save recipes that you make repeatedly)."
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"Great app for tracking food exercise sleep weight."
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Fit

Fit:
"It is hard to fit into it but I can take it off when I go to the pool."
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"It seems so simple in the instructions however it is not very easy as it is a very tight fit in both options."
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"You can track a activity right from the tracker and later edit it on the mobile app, I would recommend this to a friend that wants to get fit and healthier cause that's what it will do."
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"It is way better than a fit bit, I would recommend this to anyone! "
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"I am middle age, entry level, and not really a bracelet wearer, so this tracker fit my needs wants perfectly."
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"It fits easily into the wrist band from the back."
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"The clasp comes off easily and fits too tight on my wrist its black faced with neon yelled strap."
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Fitness

Fitness:
"I had bought Jawbone 24 fitness trackers for both me and my spouse in January 2015 and ruined mine (way too easily) while rinsing off my dog after her bath."
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"Not happy with this product, the jawbone fitness trackers as a whole, and their customers service."
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"I like the fitness coach feature because it challenges me to drink more water, eat more fiber and get to bed earlier."
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"I wanted a fitness tracker but I hate wearing a watch."
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"And, if you think it's enough to be inaccurate tracking your fitness (let's be honest, steps), then you'll be very disappointed with the sleep tracking."
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"Well, besides the lack of support from Jawbone directly, I don't recommend this tracker even for the fitness hobbyist."
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"After reviewing a number of fitness sleep monitors, I settled on the Jawbone UP: great price, convenient size, the option of strap or clip and, best of all, a useful & user friendly app."
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"The app that goes with it is fantastic and works with my fitness pal."
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"Great product - keeps me motivated to reach my fitness goals - This one was a giftI brag about my Jawbone UP to anyone who will listenI had the bracelet and was not entirely happy ."
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"This is a great little fitness tracker, especially for the price."
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"I love the app for jawbone fitness bands."
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Monitoring

Monitoring:
"Im not sure how accurate the Jawbone is, but I will continue to use this to monitor my exercise."
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"I previously had the Samsung glorified fitness monitor and it gave me a rash where the heart monitor was, so I stopped using it and it was hard to get motivated to exercise."
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"My only doubt about it is that I am not convinced how accurate the sleep monitoring is."
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"This is working out really well - a missing item is the HR monitoring from the Charge HR."
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"The sleep monitor doesn't work well, but it might have to do with the fact that I didn't purchase the separate wristband."
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"However, the mere fact that she now can monitor sleep and steps in an easier way has made her more focused in meeting her steps goal."
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"This is by far the best activity monitor."
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"I use the UP Move to monitor my sleep, which it does quite well."
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"Works fine for tracking steps(although I will now be removing mine when using my riding mower - I think that records steps), great food tracker(especially when linking with the Android app My Fitness Pal), does a solid job of monitoring sleep as well."
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"Pedometer that will sync with your phone with sleep monitor as well."
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Motivating

Motivating:
"I wanted to love this little device - I found the clip completely convenient for concealing my wearing, and the app was really nice and motivating - but unfortunately the device did not make it past the 30 day quality control period."
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"The Up Move is great, I got to compare it to my Samsung Gear S. I think it's pretty accurate and I find the app very motivating and informative."
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"Very fun, motivating but I had to put it in the wrist band and it fell off 4 times before I lost it for good! "
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"Love reading the encouraging, motivating comments they send each day."
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"This thing was easy to set up, seems really sturdy, and it's motivating me to get in shape."
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"Surprised that it really is very motivating and provides good information."
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Movement

Movement:
"The clip stays on to my shoe without budging so I can wear it while biking, something some of the other movement trackers don't really do a good job of."
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"I think the sleep tracking (light vs. sound vs. times woken up) could be more accurate, but in anything that just goes by movement, it's not going to be fantastic."
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"It seems to pretty accurate as for tracking my movement, and doesn't seem to count steps if I move my arm around."
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"This relatively inexpensive tracker does a good job counting your steps and detecting movement while you are sleeping."
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"It also seems to be missing steps when you move around small spaces (I live in 1-room flat and it barely registers any movement).Thankfully, it's pretty accurate when worn as a clip I usually clip it to the strap of my bra, and it seems to work alright."
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"-consistently reports most accurate step count (probably depends more on where you wear it - I have the bracelet)-great for simple tracking of movement throughout the day but not for elite athletes in trainingIt's not right for you if you want:-a digital display-any buzzing alerts for idle time or wake alarms-to become the bionic man and monitor your every biological physiological movement and trend from heart rate to ounces of sweat lost."
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"It's great for those who simply want to monitor MOVEment."
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Moving

Moving:
"It was not easy, so I don't think I'll be moving the tracker from the clip to the included wrist watch strap - just too hard."
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"I love it does what the pricier ones do for less my only problem is moving it from the small wearable piece to the strap, for those of us with arthritis it's a little difficult especially when my arthritis affects my hands."
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"It works very well with the app and it helps me look forward to moving and improving my over all health"
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"It's amazing what just starting off by making a commitment to moving more can do to your overall fitness and health."
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"It works very well with the app and it helps me look forward to moving and improving my over all health"
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"This is great to keep you on track and moving."
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"Too easy to lose and you have to keep moving it."
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Quality

Quality:
"The bands that you are supposed to use are not good quality."
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"Was not what I expected.... horrible quality and didnt work right."
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"The up move hard wear seems more durable and less likely to have the problem that the up24 had with quality control so overall I think It was a good swap."
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"Best tracker I have seen compared to Fitbit and other competitors but UP just seems like a poorly marketed and managed company that doesn't know the beta testing production process very well and struggles to churn out high quality products by deadlines."
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"The Up Move tracker is a great piece of hardware with accuracy and build quality."
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"The up move hard wear seems more durable and less likely to have the problem that the up24 had with quality control so overall I think It was a good swap."
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"The Up Move by Jawbone is a great quality fitness tracker with extremely user-friendly platform, with the benefit of price."
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"Product is well built and I will update about the durability and long term quality of the tracker with a follow-up later."
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Sleep

Sleep:
"The sleep isn't always so accurate though, the time is normally pretty close but I know I've woken up and it didn't notice on the tracker."
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"I do not use the sleep function, unless you are moving around the bands seem to pick that up as sleep, which is not accurate."
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"Not so accurate with sleep information."
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"We loved the device because it tracked his sleep, he's not a good sleeper."
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"It counts steps and tracks sleep not as accurate as some other models."
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"The fitness tracking seems reasonable, although its a bit hard to remember to tell it you're going to sleep or remember to tell it when you wake up."
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"I love the way it track your sleep and gives you how much light sleep and sound sleep you get, I love the smart coach on it, it gets to no you and start to help you out and gives you tips on how to get better sleep and keeps you motivated out the day with little tips."
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"After reviewing a number of fitness sleep monitors, I settled on the Jawbone UP: great price, convenient size, the option of strap or clip and, best of all, a useful & user friendly app."
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"The sleep mode is good and for the most part has been accurate."
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Software

Software:
"The problem with this tracker is that the software that you need to use to make use of the data you are collecting is difficult to follow."
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"It has woefully inadequate software--you can log in a 20 mile bike ride and rate it difficult and you're still way short of your goal, which is always measured in steps."
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"Most annoying is the software, which--when you go into the functionality that allegedly allows you to calibrate--says, basically, you can calibrate all you want but you won't improve how it counts your steps."
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"I have one small complaint about the app, I wish the software would upgrade to include an idle alert."
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"This is clearly either a software issue or a faulty device, surely every device doesn't sync improperly."
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"I feel there should be more easily accessible information to find out when an app and product aren't compatible with the software."
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"The software works well and keeps me on track."
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"The device itself is pretty cute, but what is truly amazing is the Jawbone software that syncs to this tracker."
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"I love the tracker and the software app that connects to your phone."
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"The software is great, you can see your progress right on the tracker all day long, and the clock function on it is really clever."
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"That is all I wanted it for but I am enjoying the software that works well with my smartphone and I can see how restless I am while I sleep too."
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Strap

Strap:
"Cons:-Lost it 5 months in because wrist strap is not secure enough-Syncing is not seamless."
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"The wrist strap does not inspire confidence but I bet the small piece of duck tape will fix that."
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"The sleep tracker is useless unless you have the wrist strap and even then its not completely accurate which is alright, it does well for its price."
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"Beware of the clasp on the slim strap."
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"I wish the batter lasted just a tad bit longerMy other complaint is regarding the strap that is made for the up move ( purchased separately)The strap does not stay on."
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"I saw it and thought it was nice, similar to my band, newer technology and nice strap, I was concerned it was gonna be too big and uncomfortable and I already wear a watch so that feature wasn't appealing to me."
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"Currently using the wrist strap, hiding the large non aesthetically pleasing Jawbone Up Move by rotating the strap around my wrist."
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"After reviewing a number of fitness sleep monitors, I settled on the Jawbone UP: great price, convenient size, the option of strap or clip and, best of all, a useful & user friendly app."
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"I bought the black one, was on sale at best buy for 39.99 and 3 sets of straps, larger ones."
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"I saw it and thought it was nice, similar to my band, newer technology and nice strap, I was concerned it was gonna be too big and uncomfortable and I already wear a watch so that feature wasn't appealing to me."
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Support

Support:
"No matter what the problem, issue, or question, the Support Team will take whatever time and measures necessary to remedy any issue or question in a courteous, professional manner."
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"I then wrote a letter to the support services telling them of how ineffective the clip was and that I should be able to use it for longer than 2 hours before it falls off."
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"Unable to access join up page with out support assistance."
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"We contacted jawbone support over email and we didn't get a response so unfortunately returning it today to Amazon and will try a different brand."
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"The technical support team was unable to help me."
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"Really sad the failure of the company to support their customer service center."
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"If you're looking for a reliable tracker that is priced right, with a fabulous app and Support Team, then the UP Move is for you! "
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"Not to mention their customer service is the best i have EVER seen I had an issue and I emailed the support and she emailed me right back and asked for my number and preferred calling times so I didn't have to go through the whole transfer call stuff."
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"I then wrote a letter to the support services telling them of how ineffective the clip was and that I should be able to use it for longer than 2 hours before it falls off."
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"Poor interface, poor customer support and I have three devices and none of which were compatible with their app."
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"Neither my cell phone provider nor Best BUy could help me with this and Jawbone's customer support is none existent."
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Sync

Sync:
"It is very annoying to have to turn my phone on and off to sync."
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"This is very annoying right after an exercise or sleeping, because they won't be synced."
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"My biggest negatives: 1) all of the known android syncing issues 2) depending on where you wear it, it gets vastly different numbers {example, the same distance time clipped to my hip got half the number of steps as on my wrist}Not a bad beginners tracker."
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"And, I am having lots of problems with the syncing."
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"The only problem I have had was with it syncing to my app but this was easily fixed by follow the steps provided on the screen."
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"Reliable syncing with the Up app on my iPhone 6 Plus was a constant problem with my first Jawbone Up Move, no matter what I did to try and fix it."
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"Great tracker but does not stay synced."
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"I get the feeling that a great many customers also have sync pairing issues."
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"You need to synch with the app to see your information, which is good enough for me."
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"The device itself is pretty cute, but what is truly amazing is the Jawbone software that syncs to this tracker."
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"We figured out that my first one was defective so I exchanged it for a new one and it synced with my phone easily."
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Track

Track:
"It counts steps and tracks sleep not as accurate as some other models."
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"You just set goals and enter what you eat, and any workout you do and it tracks it all for you showing you where you need to improve and challenge yourself."
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"This does not track as good as FitBit"
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"This tracker is easy to use, but maybe for some of us, hard to keep track of."
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"And come to find out the Find My UP move is really just letting you know where the device was last use... it is not able to track where it actually is."
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"Maybe I missed it, but Move does not seem to track altitude so this element does not add to your exercise credits."
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"Also, I find the companion Jawbone App for my iPhone to be very well designed and quite useful (though I use MyFitnessPal to track food calories due to its superior and unbelievably extensive database of foods)."
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"I love the way it track your sleep and gives you how much light sleep and sound sleep you get, I love the smart coach on it, it gets to no you and start to help you out and gives you tips on how to get better sleep and keeps you motivated out the day with little tips."
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"So far I am satisfied with it in that it dors what I wanted it to do (1) track my sleep and (2) count my steps."
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"Very durable and handy to track my activity and sleep."
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"The software works well and keeps me on track."
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Tracking

Tracking:
"The problem with this tracker is that the software that you need to use to make use of the data you are collecting is difficult to follow."
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"I have looked at other trackers that were quite costly and had an app that was hard to set up and was not that user friendly."
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"Don't LOVE the food tracker but I am truly using this for the activity monitor."
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"Not impressed with the food tracker, not easy to use."
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"We loved the device because it tracked his sleep, he's not a good sleeper."
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"The fitness tracking seems reasonable, although its a bit hard to remember to tell it you're going to sleep or remember to tell it when you wake up."
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"And frankly, I am satisfied with the level of tracking and the feature set."
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"I highly recommend this tracker for someone just starting out or who wants a convenient and unintrusive way to track steps, sleep basic workouts and doesn't need or want to track every possible metric."
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"I have been happy with my JAWBONE Activity Tracker on my wrist."
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"I'm be using the jawbone up move the last month and I think it's the best activity tracker on the market at the low price of 50."
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"You can track a activity right from the tracker and later edit it on the mobile app, I would recommend this to a friend that wants to get fit and healthier cause that's what it will do."
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Walk

Walk:
"I tried all of the troubleshooting hints and was not able to retrieve a record of my long walk."
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"It gives me challenges to stay hydrated to walk more, sleep more, etc."
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"But my colleague and I have the same problem with our UP bands - not only do they show higher step counts initially when opening the app but once synced the numbers significantly drop, but overall the step counts don't seem accurate and long walks and runs often get missed by the tracker entirely."
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"Felt she was doing something wrong for as much as she walks, also on the treadmill the total number of steps were truly off."
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"Unfortunately I only had it for about a week when it fell off during a walk and I lost it."
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"Does ok for a run or walk, but terrible for going about daily activities."
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"We have fun competing with each other on who walks more in a day."
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"This tells me that the device may be relatively accurate for longer walks but not so much for shorter, daily activies like house cleaning, going up stairs."
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"Tracks miles as well as steps - a recent walk recorded the same mileage as a GPS tracker, to the .01 miles."
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"I wanted something cheap and easy to use for everyday activity and walks now that I'm pregnant and running much less."
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"Meanwhile my Fitbits were very accurate in recording these walks."
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Wearing

Wearing:
"I do not recommend wearing this if you are doing anything active."
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"I don't like wearing things on my wrist and this problem has been solved by the Up Move."
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"Found it on the ground twice and loose in the bed once, so I ordered a wristband, intending to try wearing the wristband all the time (too hard to get it in and out of the clip daily)."
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"Disclaimer: I had my tracker for less than a month before the clip broke and became lost while wearing it in a city so review rating is neutral."
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"I wanted a fitness tracker but I hate wearing a watch."
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"I wanted to love this little device - I found the clip completely convenient for concealing my wearing, and the app was really nice and motivating - but unfortunately the device did not make it past the 30 day quality control period."
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"It is easy to kid myself about how much walking I do and wearing this counter keeps me honest."
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"Its small so its concealed quite well, most of the time i don't even know i'm wearing it."
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"I was enjoying the device very much, I even ordered a strap because wearing it on my wrist was so much easier."
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"So I definitely don't recommend getting extra wristband for Move, because it's pretty likely that you'll end up wearing it only during sleep."
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"However, I think the look of the jawbone as a watch is pretty juvenile and I dont like wearing watches bracelets anyway, so I chose to just use the clip feature and not get a wrist band."
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Weight

Weight:
"I'm considering purchasing another because I did like the app and I don't want to have to register with another service, but I will be much more careful about wearing it, and as I am a naturally active individual (volleyball, canoe, run, swim, weights...), this will be a huge downside to the product."
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"I am very conscious about what I eat and have actually struggled to gain enough weight during pregnancy so it is really annoying to keep seeing that reminder."
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"The free app allows me to track foor and weight, working very well after a couple of weeks."
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"I absolutely adore this tracker - it (and the app) are very user-friendly, I love how light-weight the wristband is and I really like the interface (it's so easy to check your progress, the time, and change what more you're in).However, I did have problems with the wristband falling off randomly which eventually did lead to my losing it at work :("
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"It's light weight and comfortable."
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"My first tracker, first impressions:plus+ easy to carry (I use the clip), unobtrusive, super light-weight.+ simple but does the job, seems accurate if I compare to trackers on my smartphone.+ synced immediately with phone (Moto G 1st gen)+ UI on the phone app is nice to use, tips and advice feels genuinely helpful."
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"I am also using the app to track food and drink as well as my weight."
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Workout

Workout:
"You just set goals and enter what you eat, and any workout you do and it tracks it all for you showing you where you need to improve and challenge yourself."
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"I had read mixed reviews about using the wrist band but I haven't had any trouble with it at all, it's easy to get on and off, not to heavy, doesn't stick to my skin during workouts (I hate that feeling) and the up move has never fallen out of it or even gotten loose."
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"It's fine, if not wonderful, for casual workouts, but you can't beat the price."
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"Take it out of the clip and put it IN your pocket and if you need to clip it during workouts just plan on a hassle getting it in and out of the clip--or, but the band for $15 and look like you're wearing a 12-year old's toy."
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"I also love how it recognizes my workouts and suggests things."
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"Very easy to clean after a workout too!"
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"JAWBONE is a great device to track your workouts as well as sleep at night."
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"I love the step tracking, along w the ability to easily log sleep and workouts with a push of a button."
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"A great workout and sleep tracker with excellent healthy lifestyle tips! "
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