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Samsung Hm1900 Bluetooth Headset (dark Gray) by Review Summary ,  Jul 20, 2015

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Samsung Hm1900 Bluetooth Headset (dark Gray)
Report Date: 01/03/2016
Based on 775 customer reviews
Overall satisfaction: 3.7
Returned or considering to return: 4.3%

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Frequently Mentioned by Customers:


Individual Feature Rating
Pairing4.7   above average
Weight4.6   average
Color4.5   average
Music4.5   above average
iPhone4.5   above average
Comfortable4.4   average
Price4.4   average
Sound4.3   average
Bluetooth4.1   average
Voice4.1   average
Quality3.8   below average
Battery3.7   below average
Charging3.7   average
Fit3.7   below average
Size3.7   average
Streaming3.5   average
Connection3.4   average
Noise3.4   below average
Design3.3   below average
Volume3.3   below average
Range3.2   mediocre
Echo2.9   above average
Plastic2.2   below average
Hook1.7   mediocre


Quotes from the Reviews - What People Say about:

Amazon

Amazon:
"I lost the first so I was worried that I'd have to purchase another brand, but Amazon had the same device."
_
"My biggest regret is that I wasn't able to purchase it on Amazon, the untimely death of my Jabra happened so suddenly and I was totally unprepared, lol."
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"Amazon was good at quickly sending out a replacement."
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"This retails for $39 but typically goes for around $25 here on Amazon at the time of this writing, so I can't complain too much - you get what you pay for, and I could spring for a better earpiece if I really wanted a high-performance model, but for a starter one, this is okay."
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"I gave the blue tooth a low rating because the battery life does not last for 4 hours only 2 hours...saw the product on amazon liked the color and style."
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"Great deal, thank you amazon."
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"This was another great buy through Amazon."
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Audio

Audio:
"It appears to have poor audio on the other end because people constantly complain that they cant hear me."
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"The mics help block background noise, so the other person can hear you clearer, the audio quality can be dicey if the battery is about dead, but that is to be expected."
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"Only drawback is the limited range for the streaming audio; for some reason, I can be farther away from the phone while making an actual call, but when streaming audio the device has to be in line-of-sight for uninterrupted use."
_
"Using my Nexus 6, it's performance is sketchy with many of the people I talk to using it complaining of tin can sounding voice and picket fencing of the audio as well."
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"The audio is clear and I don't have any issues with dropped connections."
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"Too bad because the audio quality is pretty good! "
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"Very small unit, some difficulty opening the USB slot to recharge the unit, wind noise interference - echo and fading in and out, full charge is long, sits comfortably in ear, and audio sound is decent."
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"It was inexpensive, works well for phone calls and mono audio, and held a charge for longer than I expected."
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Battery

Battery:
"No Good .the battery does not serve very poor quality not recommended."
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"The battery life is not very good."
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"I have this product for last few months , I am very disappointed to have this product , sound quality is very very bad , battery life is not more than an hour , I would say I wasted my money on this product , never recommend this product never"
_
"No voice indicator as to battery time left and the Range is horrible."
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"Not as good as the 1700 series (battery life about half)."
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"The mics help block background noise, so the other person can hear you clearer, the audio quality can be dicey if the battery is about dead, but that is to be expected."
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"Great battery life."
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"Set-up is easy, voice prompts intelligible and battery life seems to be 4 - 5 hours."
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"(Both ways) Battery life seems to last a decent amount of time."
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"The battery life is good, it's easy to pair, but the ear loops are fragile and broke soon after purchase."
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"Voice quality and battery is satisfactory."
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Bluetooth

Bluetooth:
"After having this bluetooth for a short period in time it started having problems."
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"There is no clear talk when using this Bluetooth."
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"Sound quality is clear which is important hate those Bluetooth that give you an echo."
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"This Bluetooth is good in all respects, but you have a small problem there."
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"Bought this in red (not magenta) and it's the best amongst the several bluetooths I've owned."
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"This was not a good Bluetooth, the color was good but the the dual phone match was not good noise was horrible, sync to another phone was wack, voice commands and it hurts my ear no Good!"
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"I purchased this as a replacement for a very old Motorola Bluetooth (still worked great until my dog chewed up)."
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"Is very good Bluetooth"
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"Good bluetooth, save it for spare."
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"WILL KEEP AS IS GOOD BLUETOOTH"
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"Great Bluetooth"
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Button

Button:
"The sound and noise reduction is as good as the HM 1700 but the fit around my ear is not as good... maybe I can play with it and fix this issue but the on off button being inside in the front is just the wrong place."
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"Button to receive call are hard to find when you have it on."
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"The other problem is with the button to answer a call."
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"It works well, the only thing is I wish the on off button was on the side instead of the back side."
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"It would be nice to be able to answer vocally (ie telling it to answer) but it is nice to just press the button to answer or hang up as well."
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"The buttons are great they dont get mixed up with anything; beautifully designed."
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"The HM 1700 had this button on the bottom edge which made switching on off easy."
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"I'm not a fan of the talk button - it's a little too easy to accidentally press."
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Charging

Charging:
"Because I don't use it everyday, I usually have to charge it up before using, I'm not sure how well it would hold a charge if used daily."
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"The tiny flap to cover the charge port would be a challenge for a larger hand."
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"My only problem is that the charging port has the smallest most fragile cover known to man!"
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"Can't hear won't hold a charge not happy."
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"The only complaint I have is that it does not give a battery charge status when powered on."
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"Works well, holds a good charge, not too obtrusive when wearing it in public"
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"I worked great... until I had to charge it then it stopped working! "
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"Stand by time is great and I'll often go weeks without charging (use it about 30 minutes each day while driving home)."
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"Perfect if I could remember to charge it."
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"It is comfortable and the charge lasts at least 5 hours."
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Color

Color:
"Aside from being wrong color, as promised."
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"I HAD SENT ONE BACK THINKING WRONG COLOR SENT."
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"This was not a good Bluetooth, the color was good but the the dual phone match was not good noise was horrible, sync to another phone was wack, voice commands and it hurts my ear no Good!"
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"Only complain is it is a pretty tan color and blends in and is hard to see where I left it."
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"It is a pretty color and very good sound and the reason I keeping it....."
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"It is a pretty girl ink color and sound is good."
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"I like the Bluetooth the color is nice."
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"Very rich color which I love, fast shipping."
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"other then that i like it and the sounds great and colors perfect."
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Comfortable

Comfortable:
"Its a comfortable fit but when the clear hook broke (fairly easily) it doesn't stay in without the hook."
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"If i was to say this device has a problem it would be that it is too comfortable."
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"this product is an awesome little gadget only one problem it does not fit the ear to comfort it irritates the ear terribly i passed it on to some one else they said the exact thing sorry..."
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"Lots of standby power and very comfortable and well made."
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"Earpiece fits well and is comfortable."
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"Sound is very clear and they are comfortable in the ear."
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"Works great, comfortable, easy to pair."
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"Good reception and comfortable in the ear."
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Connection

Connection:
"The connection was horrible and kept crackling and dropping."
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"Worth the price for what you get, I didn't need anything fancy , I have blue tooth in my car, the only reason I wanted this was for when I'm on the phone around my home and need my hands free, it's worth the price , the only two things I don't like is the ear cradle is hard to fit around your ear comfortably, it takes me too long to get it on right before I can use it , since I don't need to use it often this isn't a major issue , the other thing is the connection isn't too great, at least 2 out of 3 times I get a swimming sound and I can't hear the other person and they can't hear me too well either so I end up turning it off and just using my speaker phone."
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"The connection is not that great which causes the call to go in and out."
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"and then it got worst... when connecting to a single device it only activated the Stereo Audio and not the hands free... (angry face)...."
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"The BT connection is so weak, if I have my phone sitting on the table on the opposite side of me from the headset (say, headset in my right ear, phone sitting on my left) ."
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"The connection is terrible."
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"Clear reception and tells you when connected disconnected and when the call ends"
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"- Bluetooth connection no problems (iPhone)."
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"The audio is clear and I don't have any issues with dropped connections."
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"Works well, but the connection for music can be spotty"
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"Not only that, I can't put my phone in my pocket AT ALL and have this earpiece maintain a clear connection."
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Design

Design:
"While I love the design and size, it simply doesn't work well."
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"But design failure and poor choice of material for the ear hook deemed it useless for me now."
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"I had previously shied away from using a Bluetooth headset - too cumbersome and bulky a design, poor sound quality, annoying connectivity issues, but found this sleekly designed model to be extremely easy to use."
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"The buttons are great they dont get mixed up with anything; beautifully designed."
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"Unless by some stroke of design this product miraculously fits your ear, spend a buck more and look elsewhere."
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"good voice clarity, light design."
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"I got a Samsung HM1900, mostly because i thought that the way the ear peice was designed it would fit my ear well, which in fact it did."
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"The design is very sleek and stylish because of the thin profile."
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Echo

Echo:
"Sound quality is clear which is important hate those Bluetooth that give you an echo."
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"People on the other side complain that they are not able to hear my voice or its echos a lot."
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"Whom ever I'm talking to on the phone can hear their own echo, which is really annoying to have someone complaining the entire conversation."
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"I also had a terrible echo with it."
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"My experience with this headset is disappointing when calling another iPhone with echo noise at my end and the caller."
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"Sound quality is clear which is important hate those Bluetooth that give you an echo."
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"works well for normal cellphone or land line calls voice is clear and no echo."
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"I'm happy with my Samsung HM 1900 Bluetooth Headset, Echo,..."
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"very frequent break outs , overall echo cancellation and music streaming is good range is not bad but still want advise this one i myself will be looking for a better product"
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"I'm happy with the volume levels and the echo cancellation."
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Fit

Fit:
"The reason I can't give it more than three stars is the horrible ear bud and the way it fits in my ear."
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"Not a perfect fit, but not uncomfortableNow for the downsides:- You have to get the volume adjusted just right or you get feedback that makes conversation impossible."
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"its a good headset but when the hook breaks its such a hassle to find one that fits"
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"Did not fit comfortably in my ear."
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"The sound and noise reduction is as good as the HM 1700 but the fit around my ear is not as good... maybe I can play with it and fix this issue but the on off button being inside in the front is just the wrong place."
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"Worth the price for what you get, I didn't need anything fancy , I have blue tooth in my car, the only reason I wanted this was for when I'm on the phone around my home and need my hands free, it's worth the price , the only two things I don't like is the ear cradle is hard to fit around your ear comfortably, it takes me too long to get it on right before I can use it , since I don't need to use it often this isn't a major issue , the other thing is the connection isn't too great, at least 2 out of 3 times I get a swimming sound and I can't hear the other person and they can't hear me too well either so I end up turning it off and just using my speaker phone."
_
"The sound quality is so clear and the ear piece fits well."
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"Not a perfect fit, but not uncomfortableNow for the downsides:- You have to get the volume adjusted just right or you get feedback that makes conversation impossible."
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"Earpiece fits well and is comfortable."
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"I give it three stars , I think for the price it should have an easier less time consuming way of fitting it on your ear , also the ear cradle which is what I prefer to use , is plastic, for some reason I thought it was going to be flexible."
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"I love it, fits in my ear comfortable"
_

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Hook

Hook:
"And hands down the worst is...- The ear hooks."
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"The first hook broke on the first trip, and the second hook broke on the second trip."
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"its a good headset but when the hook breaks its such a hassle to find one that fits"
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"I worked for a while, but now it disconnects on it's own and the ear hook broke under very light usage."
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"The ear hook broke off in the first 3 weeks but I've made it fine without one."
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"its a good headset but when the hook breaks its such a hassle to find one that fits"
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"The ear hooks are plastic and break easily."
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"Although it felt quite comfortable, after one month, the cheap hook piece broke, but there was a second one so I just replaced it."
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"I have small ears so I'd appreciate a smaller hook, but that's more of a suggestion than a complaint."
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"Its a comfortable fit but when the clear hook broke (fairly easily) it doesn't stay in without the hook."
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Listening

Listening:
"While it's great for listening to podcasts, it's disappointing that I still have to dig the phone out of a pocket every time I want to hit the pause button."
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"I love the fact that no one knows I'm listening to music & I can still answer my phone."
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"While it's great for listening to podcasts, it's disappointing that I still have to dig the phone out of a pocket every time I want to hit the pause button."
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"The Bluetooth works good only for listening to music."
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"Good sound quality (for the cost) on a call or listening to music."
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"Sounds great even when listening to music."
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Music

Music:
"The music sound could be better but for 17$ cant complain to much."
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"Music streaming is not as good as I hoped but phone calls are better than fair quality."
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"This item is great if you want to listen to music, but it is terrible when using it with my cell phone (Galaxy Note II)."
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"Music streaming is really big for me and I was very disappointed at the volume it streams at, nowhere near as loud as my Jabra or as loud as I would like it but it is crystal clear so I can live with it."
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"The other problem would be that the mono music streaming leaves a lot to be desired."
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"love that you can hear music too."
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"Long battery life, and clarity on voice and streaming music is great."
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"I just wish that the battery lasts a lit bit longer than the 5 hours that it last, besides that excellent to listen to music and talk."
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"Easy to pair, light weight, and plays my music videos."
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"Works well, but the connection for music can be spotty"
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Noise

Noise:
"Better noise rejection than the HM1700 model, but not as clear."
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"Unfortunately you will still get that whats that noise from callers."
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"This was not a good Bluetooth, the color was good but the the dual phone match was not good noise was horrible, sync to another phone was wack, voice commands and it hurts my ear no Good!"
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"Secondly, people on the other end (so to speak) kept asking me if I was talking from a machine shop which tells me the noise cancelling is not as good as the HM3600."
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"No noise, clear voice, and easily portable."
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"HATE IT...DOES NOTHING FOR NOISE REDUCTION."
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"Good sound quality and my voice comes across clear without much background noise."
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"Very good for use in a noisy car, but prefer the older HM1700 for talking in the house."
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"Subjectively I find them every bit as good (clarity, noise cancelling etc...) as the more expensive devices I was using before."
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"Also, there is effectively no noise cancelling on this Bluetooth."
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"I work in an office with a lot of background noise so I wanted something with good noise cancellation, but also something reliable, reasonably priced and easy to use."
_

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Pairing

Pairing:
"If you pair it with a device and leave the range for some reason, the pairing starts to glitch and the person on the other side cannot hear you."
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"When paired with a Galaxy S3 it works adequately only in a quiet indoor environment."
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"Absolutely love the Bluetooth headset; it paired up easily and meets all of my expectations."
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"Gave as gift and friend likes it, paired quickly w no issue."
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"The plus (yep, just one)--the unit paired with my iphone 5S with no problem."
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"I didn't find any instructions for pairing it with more than one device either so am pretty sure this is an error in the description."
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Plastic

Plastic:
"After about a year, the clear plastic ear piece broke (but was very cheap to replace)."
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"The actual plastic piece that goes around the ear is flimsy."
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"While the sound is pretty clear, the plastic part that goes over your ear broke fairly quickly."
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"The plastic loop broke after a couple months and the call quality is not great."
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"I have a big head, and find that I can just put the headset in my ear without the clear plastic around-the-ear piece attached and it stays in position pretty well."
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"I'm glad this came with an extra plastic ear piece, the first one broke somehow."
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"After about a year, the clear plastic ear piece broke (but was very cheap to replace)."
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"While the sound is pretty clear, the plastic part that goes over your ear broke fairly quickly."
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"Sometimes the clear plastic piece around the ear comes off easily."
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"I've found that the plastic over-the-ear clip is more comfortable for extended use."
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"The ear hooks are plastic and break easily."
_

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Price

Price:
"After about a year, the clear plastic ear piece broke (but was very cheap to replace)."
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"I lost my previous headset--which I had purchased as a clearance because the model was being phased out--and was worried that I wouldn't find a replacement at a decent price."
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"Although it felt quite comfortable, after one month, the cheap hook piece broke, but there was a second one so I just replaced it."
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"I have this product for last few months , I am very disappointed to have this product , sound quality is very very bad , battery life is not more than an hour , I would say I wasted my money on this product , never recommend this product never"
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"ProsI am heard clealy in my experience and hear clearlyNice button positioningCan stream musicConsSometimes outgoing calls won't really transmit despite call being made and answered, you have to reconnect it via turning it on and offI had another HM model (cant recall number) which was much better but somebody broke mine, again if price isnt an object check it out."
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"This Samsung blutooth is a bit on the so-called flimsy side ( eg cheap plastic ), it would prob break if you dropped it on any hard floor."
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"Great product for the price"
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"Great product for a great price."
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"After about a year, the clear plastic ear piece broke (but was very cheap to replace)."
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"It paired with my Samsung Galaxy Core Prime immediately without any problems, talking and hearing are no problems and the price is far better then the carrier's price, like half the price which makes me very happy."
_

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Quality

Quality:
"No Good .the battery does not serve very poor quality not recommended."
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"Decent quality but not perfect."
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"I am having intermittent problems with this unit, sometimes it mutes and I cannot un mute my voice, other times it has terrible call quality."
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"Sound quality is poor and everyone that I talk to on the phone complains about the sound."
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"Sound quality is clear which is important hate those Bluetooth that give you an echo."
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"Horrible quality!"
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"The sound quality is so clear and the ear piece fits well."
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"Good sound quality and my voice comes across clear without much background noise."
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"Gooc sound quality as well."
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"That infuriates however, sound quality is good and hands free is convenient."
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"Talk voice quality sound pretty decent."
_

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Range

Range:
"Work okay but range is no good"
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"If you pair it with a device and leave the range for some reason, the pairing starts to glitch and the person on the other side cannot hear you."
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"No voice indicator as to battery time left and the Range is horrible."
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"Also the range of distance away from the phone isn't as great as i would like."
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"Range is a little disappointing, but will work if you keep your phone in your pocket."
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"This one doesn't have as good a sound quality, nor the range, and for some reason, it cuts out while I'm walking where the WEP 870 doesn't."
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"Very good and clear, not bad range either."
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"the HM 1700 is great, but this one has no range, and if you jog it cuts in and out."
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"Connects quickly and easily to my phone with good range."
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"It has a pretty good range if I leave the phone on a table or desk but I noticed while working under my car with the phone in the cargo pocket of my pants leg that the audio would break up quite a bit."
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"The sound is clear and the range is excellent."
_

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Size

Size:
"Only small drawback is that sometimes I find it difficult to hear anything, especially when out in the elements."
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"This Bluetooth is good in all respects, but you have a small problem there."
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"A small piece of the chrome plastic was broken off and I had to glue it back on."
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"While I love the design and size, it simply doesn't work well."
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"So it sits in my drawer of small failed electronic devices."
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"This headset is lightweight which is nice, but the earbud was not very comfortable for me because I have small ears I guess."
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"For the ptice and size its great"
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"I am finding that on many of Samsung's products I have purchased (from the big kitchen cook range which had to be repaired within the first 6 months of purchase and took repair people 2 months to find the simple, 'plastic' part needed for the repair) to this small headset)- overall good except for a simple component that ruins the experience."
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"This is so small and compact and really great features."
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"This Bluetooth is good in all respects, but you have a small problem there."
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"I have small ears so I'd appreciate a smaller hook, but that's more of a suggestion than a complaint."
_

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Sound

Sound:
"Using my Nexus 6, it's performance is sketchy with many of the people I talk to using it complaining of tin can sounding voice and picket fencing of the audio as well."
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"The music sound could be better but for 17$ cant complain to much."
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"I tried to ignore these irritating sounds, and, as they were not heard on the other end of the line, I thought it was just a quirk of the specific unit."
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"Sound quality is poor and everyone that I talk to on the phone complains about the sound."
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"Sound quality is clear which is important hate those Bluetooth that give you an echo."
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"worked good in conection and sound great streaming and conversation but its hard to adjust volume and in answering call"
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"Great sound clarity."
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"It is a pretty color and very good sound and the reason I keeping it....."
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"The sound quality is so clear and the ear piece fits well."
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"Good sound quality and my voice comes across clear without much background noise."
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"Using my Nexus 6, it's performance is sketchy with many of the people I talk to using it complaining of tin can sounding voice and picket fencing of the audio as well."
_

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Streaming

Streaming:
"worked good in conection and sound great streaming and conversation but its hard to adjust volume and in answering call"
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"Music streaming is not as good as I hoped but phone calls are better than fair quality."
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"Only drawback is the limited range for the streaming audio; for some reason, I can be farther away from the phone while making an actual call, but when streaming audio the device has to be in line-of-sight for uninterrupted use."
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"Music streaming is really big for me and I was very disappointed at the volume it streams at, nowhere near as loud as my Jabra or as loud as I would like it but it is crystal clear so I can live with it."
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"The other problem would be that the mono music streaming leaves a lot to be desired."
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"Clear sound, media streaming and best of all the other party can't tell I'm on a hands free device."
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"Long battery life, and clarity on voice and streaming music is great."
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"worked good in conection and sound great streaming and conversation but its hard to adjust volume and in answering call"
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"Pretty good Bluetooth, very good volume and very good music streaming ability !"
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"Good price..could sound a little better but it does what it says.. previously used a cheaper device which sounded good but it didn't have music streaming or voice.. no problem with delivery and packaging was inperfect condition."
_

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Voice

Voice:
"Using my Nexus 6, it's performance is sketchy with many of the people I talk to using it complaining of tin can sounding voice and picket fencing of the audio as well."
_
"I am having intermittent problems with this unit, sometimes it mutes and I cannot un mute my voice, other times it has terrible call quality."
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"The controls were harder to use, it didn't talk to you, and I kept getting complaints about my voice quality, so I replaced it with this HM 1900."
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"People on the other side complain that they are not able to hear my voice or its echos a lot."
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"This was not a good Bluetooth, the color was good but the the dual phone match was not good noise was horrible, sync to another phone was wack, voice commands and it hurts my ear no Good!"
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"The person I spoke with did not comment on not being able to hear my voice."
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"Good sound quality and my voice comes across clear without much background noise."
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"Using my Nexus 6, it's performance is sketchy with many of the people I talk to using it complaining of tin can sounding voice and picket fencing of the audio as well."
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"Set-up is easy, voice prompts intelligible and battery life seems to be 4 - 5 hours."
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"Talk voice quality sound pretty decent."
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"Also love how there are voice prompts which lets me know when device is connected or not, and when call has been terminated."
_

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Volume

Volume:
"- Getting the volume correct can be a hassle because the volume bar isn't marked + and -, but just a dot at both ends... which way is up?"
_
"worked good in conection and sound great streaming and conversation but its hard to adjust volume and in answering call"
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"Always liked Samsung Bluetooth, BUT this is the worst one I have ever had, even with the volume turned up as far as possible I can't hear if there is any noise around me."
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"Music streaming is really big for me and I was very disappointed at the volume it streams at, nowhere near as loud as my Jabra or as loud as I would like it but it is crystal clear so I can live with it."
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"Road noise can also make it hard to hear at times due to the fact that the volume does not get very loud."
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"The volume and sound was good, but the functionality was not."
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"Not a perfect fit, but not uncomfortableNow for the downsides:- You have to get the volume adjusted just right or you get feedback that makes conversation impossible."
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"worked good in conection and sound great streaming and conversation but its hard to adjust volume and in answering call"
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"Pretty good Bluetooth, very good volume and very good music streaming ability !"
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"But generally they work great--pair up easily, volume is good and easy to adjust, LONG battery life, and quick recharge with a regular microUSB cord in the car or home."
_

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Weight

Weight:
"This headset is lightweight which is nice, but the earbud was not very comfortable for me because I have small ears I guess."
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"I liked it very much its lite weight, you don't even feel like having anything in and on your ear, looks great."
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"Lightweight and comfy, this headset delivers clear sound and is easy to set up."
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"Easy to pair, light weight, and plays my music videos."
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"Good chance they made it so-called cheap plastic to have it very light weight, they succeeded with that, so that i suppose can be considered a good thing."
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"Very Satisfied with this equipment and its light weight and very sufficient to my small ears."
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iPhone

iPhone:
"Within a couple weeks I recieved my new phone which is an iphone.. Now I'm giving it three stars because it did not work with the iphone at all... My phone was not able to pick up a signal from the Bluetooth."
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"My experience with this headset is disappointing when calling another iPhone with echo noise at my end and the caller."
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"Works great with my Samsung and my IPhone"
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"It's great and it works pretty good with my iPhone 5s but it was stolen from me yesterday ski no longer have it."
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"- Bluetooth connection no problems (iPhone)."
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"It connects to my iPhone with no issues and delivers good sound during phone calls, both for me and for the person I'm talking to."
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"The plus (yep, just one)--the unit paired with my iphone 5S with no problem."
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