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Panasonic Lumix TS20 16.1 MP TOUGH Waterproof Digital Camera with 4x Optical Zoom (Black) (OLD MODEL) by Review Summary ,  Aug 2, 2015

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Panasonic Lumix TS20 16.1 MP TOUGH Waterproof Digital Camera with 4x Optical Zoom (Black) (OLD MODEL)
Report Date: 12/31/2015
Based on 721 customer reviews
Overall satisfaction: 3.7
Returned or considering to return: 9.3%

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Frequently Mentioned by Customers:


Individual Feature Rating
Durable5.0   above average
Outdoor5.0   above average
Video4.9   above average
Fit4.8   average
Amazon4.7   above average
Beach4.7   above average
Size4.7   above average
Compact4.6   average
Simple4.6   average
Weight4.6   average
Underwater4.5   above average
Photo4.4   average
Price4.3   average
Battery4.0   above average
Image3.9   average
Quality3.7   below average
Setting3.7   below average
Design3.6   average
Light3.6   below average
Flash3.5   average
Charging3.3   average
Instruction3.3   below average
Memory3.2   below average
Zoom3.0   mediocre
Lens2.9   below average
Button2.6   below average
Screen2.6   mediocre


Quotes from the Reviews - What People Say about:

Amazon

Amazon:
"Unfortunately, I purchased from another company (not Amazon) and they would not refund my money either."
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"The sample customer images on Amazon actually look pretty good in that small format, but even in bright sunshine the quality is poor, I assure you."
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"The Amazon price was great."
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"Thank you Amazon for having an amazing return policy so I dont get stuck with this."
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"Excellent product, very good seller, my order arrived within the stipulated time, recommend to all, five stars seller, I am satisfied with my purchase since buying amazon has always been a pleasant experience."
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"I will be returning this camera to Amazon and expecting a full refund as well as something to mitigate the fact that we were left with no camera in Mexico for a good portion of our trip."
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Battery

Battery:
"If you need to change the camera's battery out when in the field make sure it's dry, your hands are dry, and there is no sand anywhere before opening the battery compartment as it could cause damage to your camera."
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"I used a friends fully charged battery and it didnt work, i tried our dead battery in hers and it was actually full, even hooked by the cord to the computer it wouldn't turn on."
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"The only problem I found was that the battery did not last even half a days use."
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"At first I thought maybe I didn't shut the battery cover well and it was my fault but I realized that the part where it leaked water was on the opposite side of the battery cover and I did not even had it deep in the water and it just got wet momentarily."
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"At first we hoped that maybe the battery was just dead, but when we got back to the place we were staying, the charger acted as if the battery was fully charged."
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"Had it for 3 years, love the macro zoom option, rechargable battery and underwater option."
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"Light weight, great battery life."
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"The cmera is good, but my battery charger doesnt come with the cmera."
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"We never had any issues with battery life as some have said, all good and a smart buy for not a lot of money."
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"My recommendation is to have a spare battery and make sure you have a full charge if you're going to a wet environment."
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Beach

Beach:
"The only downside was that on the beach at night I think the lens was dirty and it looks like it is snowing in the pictures, but that did not bother me."
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"But at the beach, when you get some sand on your hands because, well, it's THE BEACH... the sand gets under the shutter trigger and, again, I was missing photo opportunities because I couldn't press the damm shutter button."
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"it is great for beach and lake trips where I don't have to worry about splashing!"
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"Took some great photos on our family beach vacations."
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"Camera was IN a waterfall, on the beach, banged around and took great pictures."
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"I took it to the beach and underwater images are beatiful, nice colors, and it even has an internal memory in case you forget the memory card as I did :)"
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"We enjoy bringing an easy to carry camera that we take with us to the beach and into the water...plus on future vacations."
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Button

Button:
"Among my complaints:* The 'movie button' is where the power button should be... and is colored with a red dot."
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"That has been replaced w buttons that you can not use with one-hand operation AND it has a terrible 'feel."
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"So I went back, read the one-star reviews and it seems like most people had the same problem with the buttons stopping working after 2-3 underwater uses."
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"The buttons are not user friendly to review photos etc, but I have used Panasonic in past so this was not an issue this time."
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"I was a bit disappointed that the various buttons didn't stick up higher, and so were hard to feel and use without looking - that slows you down when you're taking lots of pictures, but that also means they don't stick up to catch on things that might damage the camera."
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"The separate buttons for photos and video make it easy to take both, and I get WAY better pictures without having to wait a week for a handful of mostly awful professional photos."
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"And the best part, I was amazed when i pushed the power button and the camera turned right on!"
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"Summary:Pro'sGood pic quality for a small handheld (16 MP)Great featuresDecent video (720P)Good soundVery compactVery reasonable priceFast turn on speedSeparate button for videoConsNot really waterproofNot HD1080 video (the one main feature I wish it had)Overall I would recommend at this point if you don't intend on getting it wet which I think some people may think that makes it kind of pointless to have a waterproof camera and not get it wet."
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"It's easy to use, the menus are simple, ample buttons and sizes."
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"Compared to my reliable point and shoot Canon SD1200IS, I liked this one since it has a decent panorama mode and quick video capture buttons is easily accessible without having to switch mode to video etc."
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Charging

Charging:
"If I recall correctly, the charger light is confusing because it displays a green light while charging and I think the light goes off when it's done."
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"At first we hoped that maybe the battery was just dead, but when we got back to the place we were staying, the charger acted as if the battery was fully charged."
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"I bought this camera for my wife as we had a baby on the way and our other camera was missing the charger."
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"The cmera is good, but my battery charger doesnt come with the cmera."
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"Battery life was good, didnt have a problem keeping a charge for the entire time I used it during an activity."
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"Have had this just over a year and it worked great, underwater, climbing, and it held its charge a long time."
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"They also sent me an entire new set of cables, battery, charger, etc.. which was good because I left the original charger back in Mexico."
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Compact

Compact:
"Not as nice as my primary compact digital camera, but it certainly exceeded my expectations!"
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"Quality of pictures is good and the compact size of the camera is great."
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"I has a great seal and it compact."
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"Its compact and ready to use whenever you need a good, indestructible and reliable camera."
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"Its very responsive, takes great pictures, and quick, fast start up time, is compact, and the menu is easily to guide through, highly recommend this camera."
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"These features combined with its lightweight and compact design make it perfect for outdoor activities like hiking or camping."
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Design

Design:
"Although Panasonic provides tips for avoiding this problem, my conclusion is that the design of this camera makes such issues unavoidable."
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"Obviously the only drawback so far is the limited zoom, but it's part of the design limitation, you cannot have it all..."
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"The Lumix must have a design problem because the seal looks cheap."
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"Best fit for panasonic TS20.But it is not good design to hold snap."
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"Don't do what I did and ruin an otherwise decent camera not designed to be nothing more than splash rain proof"
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"I love the fact it is designed to withstand drops and water submersion."
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"Well designed and has the cool features she appreciated."
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"Great camera, awesome design, and love the majority of the features (especially the panoramic shot function)"
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"Pros: Light weight, cool design, easy to use, inexpensive, durableCons: Poor photo quality (flat color, dull)"
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Durable

Durable:
"Does what is supposed to, durable, & although basic, it still takes nice pictures"
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"This camera has been durable, slick looking, and great battery life."
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"Overall, it is a very user friendly, durable, and takes great pictures."
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"The fact that it is a solid metal camera, and it heavy and durable, makes me feel more comfortable to take it hiking."
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"great pics, very durable."
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Fit

Fit:
"Best fit for panasonic TS20.But it is not good design to hold snap."
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"Takes very nice photos and fits n my pocket."
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"Super slim so fits nicely in my hip pocket."
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"it fits in my back pocket easily and takes amazing photos."
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"Simple to use one-handed and fits nicely in my top pocket."
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"I had to get my girlfriend a very durable camera and this one fits the bills."
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Flash

Flash:
"It works well overall but has a problem in flash conditions and sunlight."
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"Does not make good shots with low light, even with flash on."
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"Handling it as carefully as a baby, it worked fine above water but within one hour of snorkeling with it in 4 feet of water, it began to do weird things like flash the image on the screen rather than hold an image."
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"Indoor flash shots are not good (overexposed, reflections)."
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"Use the flash to get excellent in-sun photos."
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"I wanted to buy the Nikon cool pix but could not afforded so I wheat for this one I had it for about a year now and it has not let me down, I use it in or out of water and it takes good looking pictures for what you pay for they are not the best pictures out there but for what you pay for it is good and they are not bad either, the flash works good everything works good."
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"It works well overall but has a problem in flash conditions and sunlight."
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"If I do decide to try it again, I'll make sure not to have a particularly expensive flash card and not to be too upset when (I mean if) it dies again."
_
"Physically small & lightweight to carry in any pocket, fast on to shoot time, decent resolution but nothing spectacular or exceptional for the price range, metal construct appears to take moderately rough handling without issue, flash can wash out pic so it requires some familiarity with close-up shots but flash is very good for pics out to 30 feet."
_

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Image

Image:
"We used it once on our honeymoon, the pics came out ok, but not great, and the camera leaked."
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"the pics under water dont look so good, and after it is wet it is impossible to take a great pic because the lens are full of water."
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"Image quality is not the best! "
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"But the photo quality is mediocre, especially for out-of-water shots."
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"All images have a soft quality with terrible noise."
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"Took some photos on snorkling and the images were clear.."
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"The pics came out pretty good."
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"The pics and video are quite decent."
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"We got it to take photos of our son underwater and the image capture is amazing - crystal clear."
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"The sample customer images on Amazon actually look pretty good in that small format, but even in bright sunshine the quality is poor, I assure you."
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Instruction

Instruction:
"My husband is meticulous with his things and followed the care instructions, so we're quite disappointed that it died just weeks after the warranty period ended."
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"Since this is my first underwater camera, I followed all instructions to prevent any water damage on camera..... no matter what you do, water gets in."
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"Followed all of the instructions, but unfortunately water leaked into the camera."
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"---Update 1 18 2013---I sent the broken TS20 camera to Panasonic a few weeks back after speaking to a customer service agent and following her instructions (e. g. send all components, case #, and a description of the problem)."
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"It required reading instructions well for use and care after under water salt water pics, but indeed best pics we have from three of Us."
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"Each time, it cleaned up easily following the instructions provided."
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"I followed all of these instruction and never had a problem."
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"I have used it for a few days in a row while snorkeling and at the pool and have followed the care instructions carefully and the camera works really well."
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"We followed the instructions included with the camera about its care after being in the water & had no problems."
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Lens

Lens:
"CONDENSATION ISSUES - I should have known something was up when Panasonic went so far as to put a special insert in the box about condensation issues and problems with the lens clouding over."
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"Quality of lens and zoom is not great."
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"Then all the sudden there was a lens error and the camera would only stay on for maybe 30 seconds or so."
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"I bought this camera last November and it worked fine, 2 weeks ago I took it to the beach and took some great pictures underwater but after rinsing it and waiting for an hour the lens became foggy and after some pictures it finally broke down."
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"I guess this all has to do with it being waterproof so it has a solid glass lens cover which gives optical problems."
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"The lens is unremarkable (somewhat slow), the LCD is a bit laggy, and the image quality is about what you'd expect (ok in good light, lousy otherwise), but you'll get pictures that you wouldn't otherwise have."
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"It's water proof and has decent lens, to supplement your smart phone."
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"My recomendation for use is put a screen cover on the screen to protect that and maybe one on the lense to protect that as well."
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"I've used it in and out of a boat, on the beach, swimming and diving a little taking pitures... You dont have to worry about it will get wet, the pictures are great in and out of the water - the only thing you have to do is wipe the lens when you take it out of the water cause the pics will be blurry...Overall great camera! "
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"The great thing about this camera is the lens doesn't come out of the front so it will not break if it powers on while in your pocket."
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"The pics turned out good except for a few when the lens was real foggy."
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Light

Light:
"If I recall correctly, the charger light is confusing because it displays a green light while charging and I think the light goes off when it's done."
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"2 of these have been damaged in light surf."
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"It is not good at low light images, but for the price I paid for it and the quality of underwater shots I don't even care! "
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"Bottom line, good camera for day pictures and light water uses, not great for night pics or, from my experience, submersion."
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"Does not make good shots with low light, even with flash on."
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"Light weight, great battery life."
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"Good IQ, especially in bright light."
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"I have taken it to the beach, on out boat, used it on cloudy days, in the rain, in bright light, in sunlight and at night-all turned out nice."
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"The pictures in day light are really excellent."
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"The lens is unremarkable (somewhat slow), the LCD is a bit laggy, and the image quality is about what you'd expect (ok in good light, lousy otherwise), but you'll get pictures that you wouldn't otherwise have."
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Memory

Memory:
"Fortunately the memory card was not damaged so I was able to save my first and last underwater pictures taken with this camera."
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"Not sure there is a great solution for taking great pictures underwater (other than the $1000 case for my DSLR), but we did get a few good memories with this camera before it failed."
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"We see it as a memory of where it happened, others might get upset and feel its the quality of the plastic covering the view screen."
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"The only thing we wished we had purchased before our trip was extra memory as the videos do take up a lot of it, but that was our own fault."
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"I'm really sad over the missed memories that we didn't get pictures of."
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"A few things to note would be:-At first I was skeptical about the battery memory card door being a little flimsy, but it has a double locking mechanism and held tight no matter what we threw at it."
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"Great camra great price and it brings great memories! "
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"Thankfully the memory card saved the priceless nice photo's I took with this camera, however, the camera will have to be sent back under MFR warranty since it is not usable without the LED."
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"Fortunately the memory card was not damaged so I was able to save my first and last underwater pictures taken with this camera."
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"I took it to the beach and underwater images are beatiful, nice colors, and it even has an internal memory in case you forget the memory card as I did :)"
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"The memory card wasn't even damaged and the c battery still had 66% power left."
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Outdoor

Outdoor:
"Great for documenting Computer build activities and for outdoor adventure travel."
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"I have used the camera on a few trips outdoors and liked the picture quality."
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"Well, I was very excited about my first all weather camera in Feb 2013 with capabilities to be submerged up to 16ft as I am an avid outdoors person who loves the water."
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"Good choice, excellent under water, landscapes and outdoors, great resolution."
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"It takes great underwater pictures and we ultimately used it for ALL outdoor pictures."
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Photo

Photo:
"Photos we took before the failure were fine, and we successfully transferred them (there were only a few) to a laptop."
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"I really missed out on tons of photos on the rest of the cruise because I couldnt keep the lens from fogging up all the time."
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"Not only does it take great photos, both underwater and above, but it survived a great ordeal."
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"The quality of the photos at that point were not very good (sort of foggy looking)."
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"The buttons are not user friendly to review photos etc, but I have used Panasonic in past so this was not an issue this time."
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"I never had a leakage problem with the camera and even the above water photos were good; not as good as my better Panasonic camera, but would you expect that form a camera that is less than 1 3 the price."
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"Takes very nice photos and fits n my pocket."
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"Easy to use and photos were decent quality."
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"Took some photos on snorkling and the images were clear.."
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"Great for taking photos under water and around the pool."
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"For the year that we had it, it took good photos."
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Price

Price:
"This camera sits in a junk drawer of our house, and we spent a little more money on a decent digital camera that takes worthy pics."
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"It is not good at low light images, but for the price I paid for it and the quality of underwater shots I don't even care! "
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"Our trip was not captured in pictures because of this faulty camera, please save your money and get a reliable camera."
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"Do not buy this or you will be wasting your money....yes I am upset enough to write a review...that's how bad it is."
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"After considering price and knowing I had a decent back-up in case this broke (an old canon point and shoot w underwater housing), I bit the bullet and bought this camera."
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"The price was kind of weird."
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"Great for the price..."
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"Great camera for the price! "
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"Used it over a year and many many times under the water, takes great under water videos, really nice camera and for the price I paid, very good deal"
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"For the price this was a great purchase."
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"Great camra great price and it brings great memories! "
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Quality

Quality:
"I advise purchasing something of a little bit higher quality, and hopefully you can avoid some disappointment."
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"Image quality is not the best! "
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"But the photo quality is mediocre, especially for out-of-water shots."
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"Even in daylight the quality of captured pictures is not so good."
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"All images have a soft quality with terrible noise."
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"My bone to pick with this camera is the terrible, almost unusable picture quality."
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"I used to take all kind of pictures and the quality is great."
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"Picture quality has been good, and typically we have not needed to use the spare battery and charger for over 200 pictures each trip."
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"Easy to use and photos were decent quality."
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"So far so good, it also takes decent quality video at concerts (after doing research I found out mono recording sound was supposed to sound better.)"
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"The quality of the images was fairly good if you remembered to wipe off the muddy water."
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Quick

Quick:
"I have had this camera around the world and back, it takes a licking and keeps on ticking as the old slogan goes, I bought it as a back up camera, The pictures are not quick as clear as expected but as a back up camera it fine"
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"Action shots in water are amazing...As a quick and dirty, packable, tossable camera at a great price point ($130 when I purchased) it will accomplish 90% of the tasks you will ask it to with ease."
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"I used the underwater mode so I wouldn't have to fuss with anything and most of the pictures came out fairly well, especially with favorable water conditions (crystal clear water, lots of sunlight, not a lot of sand particles).The video function worked nicely and it was quick to switch back and forth to taking still pictures."
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"This by itself is an improvement over any standard compact camera, which (and I know from experience) will die a quick and hopefully painless death after even one curious if accidental foray into the briny deep."
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"Probably great for kids in a swimming pool or quick beach shots, but that is all."
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"Compared to my reliable point and shoot Canon SD1200IS, I liked this one since it has a decent panorama mode and quick video capture buttons is easily accessible without having to switch mode to video etc."
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"Its very responsive, takes great pictures, and quick, fast start up time, is compact, and the menu is easily to guide through, highly recommend this camera."
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Screen

Screen:
"On the second day, the camera fails, the screen goes white, and we have access to nothing."
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"It worked well till 1 year and in July 2013 it started giving an Error on the screen - System Error - Zoom."
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"Sadly, the LCD screen on the back of the camera became damaged after only 20 minutes in the water."
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"When I got home and loaded the SD card, I was happily shocked to discover that the damage seemed to be completely limited the LCD screen."
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"Handling it as carefully as a baby, it worked fine above water but within one hour of snorkeling with it in 4 feet of water, it began to do weird things like flash the image on the screen rather than hold an image."
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"When I returned to the hotel to view some shots, the camera turned on with a completely white LCD screen, followed by a couple beeps, followed by some error messages ('error: zoom' what?"
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"It was a very good product but one day the screen decided to freeze and stay black... Never worked again..."
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"Water started to show up behind the screen and condensation formed as well."
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"Now the camera still worked and functioned good, it was just the screen that was messed up."
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"the first time you use it in a pool, excellent jacket photos, leave the camera for a moment at the table after he came out of the pool, when he took her back screen would not start, horrible, we realized that it was not wetted by inside."
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"Only thing, PLEASE BE CAREFUL OF THE VIEW SCREEN, it scratches easily."
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Setting

Setting:
"I have been a little disappointed with the camera's pictures in lower light settings--often they don't come out well compared to other cameras I have used."
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"Tried every setting possible but couldn't get a good photograph."
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"Pros:-Price, price, price-Ease of use-Build quality attractive camera body-Nice color choice selection-Includes cleaning kit to keep camera seals and lenses in good working condition-Takes great pictures underwaterCons:-Menu can be hard to read in bright light-Menu and settings can be difficult to navigate and the set up is not very intuitiveOverall I'd say this is a great buy for the price."
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"I found the buttons were a challenge to operate - ie switching btwn scene settings."
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"It worked really well in all conditions and has different settings for different lighting situations."
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"I think that this camera works fine i like how it has the safety lock door for the battery and the SD memory It has good focusing and the settings work very well."
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"Even on the auto setting, though, it took great pictures! "
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"I used my friend's Olympus TG-310 on a trip and found I didn't feel like I could get a good picture even with switching settings and making adjustments."
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"However, this is supposed to be a point and shoot camera, none of the settings on the camera resulted in good picture quality."
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Simple

Simple:
"I had read all the prior reviews and assumed that those who were frustrated with their purchase must have neglected to follow these simple precautions."
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"It takes great pictures underwater and is very simple to use."
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"Simple to use one-handed and fits nicely in my top pocket."
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"The controls are simple and the performance is very good."
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"It's easy to use, the menus are simple, ample buttons and sizes."
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"It's simple to use and a good value for your money."
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Size

Size:
"Not only is it small and easy to hold, but it took phenomenal pictures!"
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"My only complaint would be the small buttons you need to press to view the pictures - I had to use my finger nail to really press it down."
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"It's also good out-of-water, though like many small cameras it over-saturates the colors and sometimes it's hard to make it focus where you want it to."
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"Great pictures, small, great colors"
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"I wanted a small camera that I can take when travelling, took good pictures and would withstand the occasional dunking in the pool or survive being in the rain."
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"One of the best little cameras I have ever had-no, it is THE BEST SMALL CAMERA I HAVE EVER HAD!"
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"The photos enlarge well and no one can believe they are from my little small Lumix pocket camera."
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"The sample customer images on Amazon actually look pretty good in that small format, but even in bright sunshine the quality is poor, I assure you."
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Speed

Speed:
"excellent porducto what I expected, talking about their characters, to use the battery is discharged below the water very fast and the images are not very nice."
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"The Panny would error out about half the time because I was going too slow, too fast, whatever."
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"Bit slow after each picture but takes good shots."
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"This digital camera takes excellent pics (16.1MP) - and it is a fast operating camera."
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"Takes wonderful pictires, fast start-up."
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"Physically small & lightweight to carry in any pocket, fast on to shoot time, decent resolution but nothing spectacular or exceptional for the price range, metal construct appears to take moderately rough handling without issue, flash can wash out pic so it requires some familiarity with close-up shots but flash is very good for pics out to 30 feet."
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"Takes pretty good pics and starts up reasonably fast."
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Underwater

Underwater:
"Fortunately the memory card was not damaged so I was able to save my first and last underwater pictures taken with this camera."
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"The camera does work well underwater but it does not take very good pictures and it is difficult to tell if pictures that you are taking are in focus or not."
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"I am going to try and contact the company for a return or replacement (perhaps I just unlucky and bought a lemon) but I won't be able to get back the missed opportunities that the failure of the underwater feature of this product created."
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"Not sure there is a great solution for taking great pictures underwater (other than the $1000 case for my DSLR), but we did get a few good memories with this camera before it failed."
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"Underwater, meh But that wasnt all the cameras fault (see tips).Tips: 1) Keep your camera wrapped (insulated) in your very cold cabin."
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"Not only does it take great photos, both underwater and above, but it survived a great ordeal."
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"On vacation, I took full advantage of the ability to take pictures underwater."
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"This camera takes great pictures and was a perfect way to capture our underwater experiences on vacation."
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"We used it underwater during 2 vacations with good results."
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"Great pictures outside, underwater, and in the cold."
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"It takes great pictures underwater and is very simple to use."
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Video

Video:
"Among my complaints:* The 'movie button' is where the power button should be... and is colored with a red dot."
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"The only downside is the volume of the autofocus when using the video; it's constantly going and is loud enough to be heard, at least in the background, in spite of all other audio."
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"The only thing we wished we had purchased before our trip was extra memory as the videos do take up a lot of it, but that was our own fault."
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"great camera, nice pictures and video, bought another one for taking on our next cruise because we liked it so much."
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"Used it over a year and many many times under the water, takes great under water videos, really nice camera and for the price I paid, very good deal"
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"Takes a nice picture and easy to video."
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"I have had it for two summers now and taken many great pictures and movies of the grandkids swimming in the pool."
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"The pics and video are quite decent."
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Weight

Weight:
"Currently I am in the process of sending the camera back to Panasonic to see if they can do anything under the warranty... best case scenario they fix the camera and I use it only for above water photos... worst case scenario, I purchased a $135 paper weight...UPDATE 12 1 2012:I received a replacement camera late last week."
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"Light weight, great battery life."
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"The camera is small and lightweight and easy to use."
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"Camera is easy to operate, lightweight and takes great pictures."
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"It's light weight and took WONDERFUL pictures under water! "
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"I bought this camera to take with me into the field so I had a lightweight durable camera to take pictures of sample collection sites."
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Zoom

Zoom:
"I am not happy with the zoom and the clarity of the pictures though while using the zoom."
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"The zoom is not the greatest compared to my other cameras ."
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"Quality of lens and zoom is not great."
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"I get System Error (Zoom), which if you do a little research on the web seems to be more of a common occurrence."
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"It worked well till 1 year and in July 2013 it started giving an Error on the screen - System Error - Zoom."
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"I got this camera to document all work I do, and 6 months after purchased it stopped working the zoom failed and the whole camera doesn't work."
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"Had it for 3 years, love the macro zoom option, rechargable battery and underwater option."
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"The camera zooms really close and takes very sharp, clear pictures."
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"The picture quality is very good and can zoom pretty far."
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"Under water, you cannot hear the motor of the zoom and it stayed in focus pretty well, I thought."
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"It would be nice if it had a telescopic zoom but that's probably not possible for waterproof cameras."
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