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TRITTON 720 7.1 Surround Headset for PS4 PS3 and Xbox 360 - Red by Review Summary ,  Sep 14, 2015

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TRITTON 720+ 7.1 Surround Headset for PS4, PS3, and Xbox 360 - Red
Report Date: 01/03/2016
Based on 309 customer reviews
Overall satisfaction: 3.7
Returned or considering to return: 8.7%

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Frequently Mentioned by Customers:


Individual Feature Rating
Price4.9   above average
Comfortable4.7   average
Audio4.4   above average
Volume4.4   above average
Sound4.3   average
Gaming4.2   average
Quality4.2   average
Surround4.2   average
Fit4.1   average
Control3.7   average
Microphone3.6   average
Noise3.3   below average
Voice3.3   below average
Xbox2.9   below average
Plastic2.3   below average
Cable2.1   mediocre


Quotes from the Reviews - What People Say about:

Audio

Audio:
"The other issue, is that the User Interface application which would allow me to control my audio settings fails to launch, even when using compatibility mode for previous Windows versions."
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"It's a great headset for those who want to record video, because of it's great microphone, your audio is also very good, but is us very fragile so do not recommend to anyone who is not record"
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"Good audio qualityOne huge thing that I personally hate about these headphones is they are not built as sturdy as the older models."
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"Pros: great audio, just love these headphonesCons: Kind of heavy on the head"
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"Audio wise, they're decent headphones with a fair mic; but for this cost, I've had better (not including the windows 10 issue below; which is the reason for the 1 star).Windows 10 detected the headsets just fine and installed Microsoft drivers."
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"I bought these headsets for audio quality and are good the Immersive audio you have while playing is amazing."
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"I live in a an apt with thin walls and my neighbors have babies which means I rarely get to blast my surround sound , that coupled with kids of my own and my wife not wanting to be disturbed, I end using these all the time ,bluerays sound amazing even Netflix (try black hawk down, I can finally hear what the actors say during those intense moments) the virtual surround sound is epic when playing Dying Light and climbing to the top of buildings the wind and ambient sound is so clear that my heart jumps when I think I might fall , that's great immersion ,positional audio and ambient sounds are the things this headset does best, there is a slight hiss when the set is on with no sound (similar to a tape deck or record player minus the scratching) but once audio is up your good to go , the headset feels good but I wear glasses while gaming and they start to hurt after a few hrs but every headset I tried does, all in all a great head set under 200 can't be beat and build ,sound, and overall quality is excellent plus 2 yr warranty means that Mad Katz believes in this product."
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Beach

Beach:
"I've owned lots of gaming headsets, from Turtle Beaches, to these, to Astros, and I have to say that these are undoubtably the worst."
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"We have found these way better than turtle beaches as we have had two sets now that have broken at the ear piece."
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"Comfortable, great sound quality, very well made(Much better than any Turtle Beach headset i've owned.)"
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"I've recently upgraded from the Turtle Beach x11's and those were an excellent headset for the price, I mean.."
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"Fortunately, I was able to get a full refund from GameStop, which I applied towards the purchase of a far superior Turtle Beach headset."
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"i liked my turtle beach x12 sound quality better."
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"The quality of sound is great in these don't get me wrong, but nothing like the immersive feeling of realism you get with the Turtle Beach XP510 those are simply amazing when it comes to immersive gaming and true 3d surround sound experience."
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Cable

Cable:
"The left ear and the cord leading into it both broke."
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"The cord beneath the volume controls is so thick, inflexible, and heavy that it is always weighing the cord down uncomfortably, even if you try to use the flimsy shirt clip."
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"Besides just the mic problems, the right ear went out and the cord frayed."
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"Also, the optical cable that connects to the ps4 is already broken."
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"the optical digital cable was pretty sensitive and broke on the first day, so had to buy a replacement cable via amazon which was a bit thicker so works better."
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"The voice won't work, and the cord from the box to the play station separated as well."
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"the optical digital cable was pretty sensitive and broke on the first day, so had to buy a replacement cable via amazon which was a bit thicker so works better."
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"Also you get plenty of cord and the detachable mic is great for movies."
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"Nice Fit, Great Mic, Wired (Never have to use batteries again), and Good LookingCons: You have to buy a separate cable if you want to use it with a PC, my ear hurts after 4 hours of only covering one ear."
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"One cool feature that I really liked: If you push down on the SVM wheel, on your cables control connector, it will make your mic go through the headset as well, giving you the ability to hear yourself talk."
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Comfortable

Comfortable:
"Overall, this headset is great, but the comfort is pretty annoying."
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"- Comfortable for an hr or so but after that they get a little uncomfortable and sweaty with the leathery material the ear cups are made from- Cheap plastic with absolutely zero flexibility beyond the size of your head."
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"i find trition head set a good an easy to use for hours an hours of online comfort an voice an play time adjustment."
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"It's very beautiful, the 7.1 sound system is amazing, it's pretty, pretty comfortable, easy to manage, works perfectly on PC and PS4."
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"The headset was a gift so I can't give a personal review, but from what he's told me, the sound quality is phenomenal and it's very comfortable to wear an extended period of time."
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"Another thing is that this headset is pretty comfortable so this headset is pretty nice when it comes to long hours of gaming."
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"Comfortable, great sound quality, very well made(Much better than any Turtle Beach headset i've owned.)"
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Control

Control:
"The volume controls are done well, but I dislike how the headset has a proprietary plug, so if the main unit goes out then so does the headset."
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"The other issue, is that the User Interface application which would allow me to control my audio settings fails to launch, even when using compatibility mode for previous Windows versions."
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"The worst part is that THERE ARE NO BASS OR TREBLE CONTROLS, so you're basically stuck with the three measly presets that the decoder box comes with."
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"The decoder box is faulty and I question Tritton's quality control procedures."
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"The volume controls are done well, but I dislike how the headset has a proprietary plug, so if the main unit goes out then so does the headset."
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"well built, good sound and control options but still, the underlying buzzing sound (on PS4) just kills the experience..."
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"-------------------------------------------------------------------------------------++++++++++++++++++++++++++++++++++nice headset the controls at hand easy to use but may need to go to main controller to get max volume at time turn large knob to rt."
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"Also chatting with friends is very clear as you can control the volume of the game audio and voice chat volume."
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"Great sounding headsetI just have one issue that I can think of that I do not like about it and that is I wish it came with a 3.5 mic and audio adapterso I can use it with my AVerMedia Game Capture HD II C285 So if anyone knows of something or if Tritton ends up selling something like what I mentioned here I would love that Other then that little issue this is great sounding headset I also love where the volume mic control sits right where it is easy to get to to listen to your own voice with mute control Also it is very comfortable around the ears with it's rectangle Square shape even when I where my Gunnar Edge glasses they never hurt my ears where others made them blister up from the tight squeeze which make me think of another thing that I do like about these is that no matter how much you move you head back and forth up or down these guys will stay in place with its tight fit but not an uncomfortable fit I would highly recommend these to anyone if they can deal without the 3.5 connection or 3.5 adapter"
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Design

Design:
"good headset but poor design easily broken if dropped"
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"This is the 3rd pair of Triton headphones that I've bought in the past 3 years & every single set has cracked straight down the middle of the top of the headphones, due to either poor materials (the plastic cover that sits directly over the place where all gamers pick it up, pull out to adjust to comfort size) or just poor design."
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"good headset but poor design easily broken if dropped"
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"New design for the mic is good, extremely sensitive but that can be adjusted."
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"Its very sturdy and durable, the design is really good in my opinion."
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"The design on all three color schemes is very nice."
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Gaming

Gaming:
"Probably going to just attempt a return then go back to using the headset I got from Tritton in 2012Tritton AX Pro Dolby Digital Precision Version 1.0 Gaming Headsetonly problem i have with that headset is the headband has gotten so worn it doesn't hold against my head very tight, mic still works great, sound quality is good 3.5 5, but they no longer sell this headset anywhere I can find it."
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"But I was disappointed no chords were included for PC gaming."
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"Comfort wise, not as comfortable as other gaming headsets I have owned"
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"I was thinking about getting the Astro A40's because those are hands down one of the best, if not the best headset you can get for gaming (on PC and console)."
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"Better than most headsets except astro a50s(300$) The only real bad con is if you have a large head the headset could get uncomfortable after long periods of gaming."
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"The ear pieces fit over my ears very comfortably and never get hot even after 6-8 hours of consecutive gaming, I HIGHLY recommend this headset and considering that it has a warranty if a freak accident happens and the headset doesn't work properly, cash in the warranty."
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"Good and comfy for extended use for long gaming sessions and the mic is detachable so it is not in the way when not being used."
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"It was one of the best headsets I'd ever used for gaming, and I soon started using it for all my media."
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"I live in a an apt with thin walls and my neighbors have babies which means I rarely get to blast my surround sound , that coupled with kids of my own and my wife not wanting to be disturbed, I end using these all the time ,bluerays sound amazing even Netflix (try black hawk down, I can finally hear what the actors say during those intense moments) the virtual surround sound is epic when playing Dying Light and climbing to the top of buildings the wind and ambient sound is so clear that my heart jumps when I think I might fall , that's great immersion ,positional audio and ambient sounds are the things this headset does best, there is a slight hiss when the set is on with no sound (similar to a tape deck or record player minus the scratching) but once audio is up your good to go , the headset feels good but I wear glasses while gaming and they start to hurt after a few hrs but every headset I tried does, all in all a great head set under 200 can't be beat and build ,sound, and overall quality is excellent plus 2 yr warranty means that Mad Katz believes in this product."
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"Of course, both my cousin and friend have Astro branded headsets, which are known to be the absolute best for gaming, most pros use them."
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Microphone

Microphone:
"The problem on both is the microphone."
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"They were easy to repair as the issue was simply that the positive wire to the microphone circuit board had broken from the solder."
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"I should have guessed it the final gasp of these plastic pieces of junk and 3rd point of failure: The mic completely died."
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"The second point of failure: The wiring above the plugs of the headphones (the 2 1 8 phono plugs for the sound and mic) had something wrong with it."
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"The microphone for this mic is not durable at all."
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"The mic is also extremely clear and very sensitive, almost too sensitive but that's a good thing lol, you don't have to play with it close to your face."
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"Mic is good on the receiving end."
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"Cristal clear sound and very sensitive mic."
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"They were great till the mic died."
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"I got this for my son and he loves the quality of the speakers and microphone."
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Noise

Noise:
"Now one thing I see people complaining about is a buzzing noise with this headset."
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"To start, I would hope they fixed the quality of the mic cable it is packaged with because they were giving new ones away for free because the wiring was cheap and regular use would twist the connection loose with cable movement resulting in terrible noise for you and others."
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"My only complaint is the level of noise cancellation, which is greatly lacking, but just finding a quiet room should help."
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"if you play with a friend friends, there is an annoying buzzing noise that constantly goes on."
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"Overall i think its a pretty good headset i can hear footsteps pretty well (just a little hard to locate when there too much background noise like explosions etc.)"
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")Sound Quality9 10At first it was a bit hard to hear footsteps (in CoD and Halo) thanks to the high bass and high environmentt sound (explosions sound great), but after a few days I got used to it and started to hear the footsteps, and with the surround sound I could tell where the enemies were, much better than the X12, ADVANTAGE TRITTONNote: YES, there is a buzzing noise but seriously I am kind of picky and somewhat hard to satisfy but IMO this ISN'T a big problem, once the game starts you won't notice it."
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"Mic Quality - 8 10-Good quality microphone that picks up noise very easy and sometimes a little to easy so make sure you watch your game volume when in use."
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"The background noise cancel is done very nicely and works awesome."
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"The mic still worked and it is actually a rather nice mic that cancels noise very well."
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"Anyways after all that passed by, I decided to test this thing out on BF4 (Battlefield 4... Duh) These things sounded pretty good, I was a bit frightened about the hissing noise in the background, but once you are in game it's unnoticeable."
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"You may have to order a new one (though, they may still be free).The sound quality is good, but noise cancellation is sub-par (you can hold a conversation with them on) and it's almost hard to justify with the ~6x5x1.3 inch box you'll need to find a place for."
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Plastic

Plastic:
"I should have guessed it the final gasp of these plastic pieces of junk and 3rd point of failure: The mic completely died."
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"Made from flimsy plastic, poorly engineered, not enough equality control that about sums it up."
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"When I first got them they looked nice aesthetically but being constructed out of plastic worried me."
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"HOWEVER, the plastic used is terrible quality and breaks EXTREMELY fast."
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"I read a lot of reviews before making this purchase, people were complaining about the headset creaking or making plastic sounds while moving a bit while wearing them."
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"However, the earpieces are attached by two flimsy plastic pieces that wear out or break far too easily."
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"When I first got them they looked nice aesthetically but being constructed out of plastic worried me."
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"Build quality is great with a premium glossy plastic ,my wife says I look like I work for NASA when I wear them but I think they look cool!"
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"It looks and feels like high quality plastic and is not flimsy at all."
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"However, the earpieces are attached by two flimsy plastic pieces that wear out or break far too easily."
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"I was expecting it to be some cheap plastic, but it feels very thick and reliable."
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Plug

Plug:
"The volume controls are done well, but I dislike how the headset has a proprietary plug, so if the main unit goes out then so does the headset."
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"The second point of failure: The wiring above the plugs of the headphones (the 2 1 8 phono plugs for the sound and mic) had something wrong with it."
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"There are numerous other problems with these things, from their tightness to the excessive number of wires and components needed to plug them into your XBOX, but if the sound were good these could easily be overlooked."
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"In other words, you won't be able to plug the Tritton Decoder Box into your PC, which gives you the Digital 7.1 Surround Sound."
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"The volume controls are done well, but I dislike how the headset has a proprietary plug, so if the main unit goes out then so does the headset."
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"because it would be great if you could plug it to mobile devices and the connection as it is doesn't let you."
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"There are numerous other problems with these things, from their tightness to the excessive number of wires and components needed to plug them into your XBOX, but if the sound were good these could easily be overlooked."
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"Is able to plug them in at night after we go to bed and not disturb us with volume."
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"The breakaway unit where the volumes for chat and sound is pretty cool, this is also where you plug the chat cable into."
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Price

Price:
"The fiber optic wiring feels flimsy and cheap and it is hard to get it plugged in properly to the xbox for the headset to actually work."
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"So after changing every setting, struggling with cords, and 2 hours of looking up solutions on the internet I finally got them to start and sound a little ok in party but still too quiet, if you are buying these for ps4, please don't, not worth the money get some Astro 40s or 50s, they are pricey but worth it in the long run or maybe the other $20 triton, do the job just fine and great value"
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"I have tried some other brands but always found Tritton is the best for the money."
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"OVERALL: please, just save your money and continue to save $50 - $100 to buy an astro branded headset."
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"If it weren't for the two problems listed above these would be a 5, but for the price I paid makes these seem like problems I shouldn't be experiencing."
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"But it is the best headset for the price."
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Quality

Quality:
")BUT, the quality of materials is horrible buy them in May, arrived in June, in July, a month after using broke down(between Logo and rail adjustment) was difficult to contact the Technical Support to demand warranty and they said they could not do anything because it was WEAR FOR USE."
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"HOWEVER, the plastic used is terrible quality and breaks EXTREMELY fast."
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"Good audio quality and good microphone for a headset, but I've had these since Christmas, and in that time they have broken in half due to the poor structural quality."
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"Most of the reviews were pretty good for this product so I decided to sell my old Turtle beaches and finally get a ps4 headset that could also work with my PS4.What a mistake I made, the sound quality made all of my music sound awful."
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"BUT I CANT COMPLAIN ABOUT THE SOUND QUALITY THERE GREAT WHEN IT COMES TO THAT VERY IMPRESSED."
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"I went with these because I had heard good things about the Tritton brand, but was really disappointed in the quality of the materials."
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"I bought these over 2 years ago and worked perfectly until we got a puppy.... Great sound quality."
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"I got this for my son and he loves the quality of the speakers and microphone."
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"Overall the sound quality is good for both game sound and voice chat sound."
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"Probably going to just attempt a return then go back to using the headset I got from Tritton in 2012Tritton AX Pro Dolby Digital Precision Version 1.0 Gaming Headsetonly problem i have with that headset is the headband has gotten so worn it doesn't hold against my head very tight, mic still works great, sound quality is good 3.5 5, but they no longer sell this headset anywhere I can find it."
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"Sound Quality - 9 10-Great Bass and Perfect crisp sound all around."
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Sensitive

Sensitive:
"the optical digital cable was pretty sensitive and broke on the first day, so had to buy a replacement cable via amazon which was a bit thicker so works better."
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"The mic is also extremely clear and very sensitive, almost too sensitive but that's a good thing lol, you don't have to play with it close to your face."
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"Cristal clear sound and very sensitive mic."
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"New design for the mic is good, extremely sensitive but that can be adjusted."
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"the optical digital cable was pretty sensitive and broke on the first day, so had to buy a replacement cable via amazon which was a bit thicker so works better."
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Setting

Setting:
"The other issue, is that the User Interface application which would allow me to control my audio settings fails to launch, even when using compatibility mode for previous Windows versions."
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"Also the instructions for setting up to the ps4 was incorrect but I figured it out eventually."
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"If I had to complain about one thing, and this is me being very very nitpicky, sometimes the sounds of the game can overshadow the dialogue, but that may also be me having the settings wrong in game."
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"This problem can also be solved with the in-game settings."
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"This headset sound quality is pretty good and I like how you can change the setting of the sound on the Tritton Dolby Digital sound box."
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"I bought this headset for the PS4, and after setting it up properly, it worked well."
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"With these, the 720+'s, the headset plugs into the xbox one chat adapter for chat functionality( Tritton's 3.5mm to 2.5mm chat cord plugs into the xbox one chat adapter via their 2.5mm female to 3.5mm male cord, then all you do is press on the chat button on the adapter to get 100% of the sound going to chat rather than splitting) and you plug the headset itself into the back of the xbox, select bitstream out and dolby digital in the setting and you have amazing surround sound WITH amazing loud clear chat volume!"
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"They sound fantastic once you set up your Xbox One sound settings to bitstream out and select the Dolby signal."
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"Setup: Setting up the device (for PS4) is pretty straightforward."
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Setup

Setup:
"These were nice and easy to setup on my ps4 by following the given instructions."
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"Setup: Setting up the device (for PS4) is pretty straightforward."
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"The setup was very easy to put together,"
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"Sound Quality is superb, Bass is minimal since low frequency is 25Hz ( The lower the frequency, better the bass), Treble is crisp and zero distortion [High frequency-22KHz] - 9.5 10.Comfort - It's bit tight for me,head size b w Small & Medium - 6.5 10.Design & Packing - Build quality is superior, feels high end gadget - 9 10.Setup Ease- Very easy to setup."
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Sound

Sound:
"Though the sound is very good, It felt uncomfortable on the ears after a few minutes."
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"The second point of failure: The wiring above the plugs of the headphones (the 2 1 8 phono plugs for the sound and mic) had something wrong with it."
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"The sound quality, when it actually works, is great for game play sound but not great for chatting."
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"The good thing is that partially were broken and could still use to this day, 18-Feb-2015, they broke completely, broken in half, the good part is that still sounds good, but I can not wear them, so they are useless."
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"cant hear my own voice as stated suround sound poor overall very disapointed dont evan feel as thou its evan compatable with next gen if icould return i would"
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"So to summarize, sound ok but not as good as the PDP, microphone for chat great and stable, fit lacking since it was too tight for comfortable use for prolonged gaming sessions, ease of use great, and the one other thing i forgot to mention and was willing to overlook was the background humming noise that was really obvious when the game was not making sound and not really noticeable when in the game."
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"I bought these over 2 years ago and worked perfectly until we got a puppy.... Great sound quality."
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"Cristal clear sound and very sensitive mic."
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"well built, good sound and control options but still, the underlying buzzing sound (on PS4) just kills the experience..."
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"Sounds great."
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"For really good sound, these are great."
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Surround

Surround:
"Unfortunately, the surround sound doesn't work on my Xbox One."
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"If you're getting it just for PC, I don't recommend that you get this because you won't be able to use the Dolby Digital 7.1 Surround Sound on your PC."
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"I got this set in store after looking around for a decent surround headset - I never really liked the TB's because of the style."
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"I was expecting a lot more, the surround sound is no where near as good as the tritton pro+ which I now own."
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"I have had this headset for 2 YEARS now and i can say that this headset has very clear audio and even a surround sound mode which is good, but in any first person shooters, enemies footsteps can be heard, but not pin pointed."
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"Surround sound is pretty good and It raised my k d to a 1.5 finally yay!"
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"With these, the 720+'s, the headset plugs into the xbox one chat adapter for chat functionality( Tritton's 3.5mm to 2.5mm chat cord plugs into the xbox one chat adapter via their 2.5mm female to 3.5mm male cord, then all you do is press on the chat button on the adapter to get 100% of the sound going to chat rather than splitting) and you plug the headset itself into the back of the xbox, select bitstream out and dolby digital in the setting and you have amazing surround sound WITH amazing loud clear chat volume!"
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"Dolby surround sound works amazing."
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"The pricing was pretty good for a surround sound headset when compared to other brands."
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Voice

Voice:
"My voice was unable to be heard in game chat or party chat over xbox live with the same distinct sound of static."
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"When this happened his voice to others and or a friends voice to him was unable to be heard in game chat or party chat over xbox live."
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"There are the cons though, it is wired so could be a hassle, when talking to friends they often tell me that my voice gets staticky and also that a high pitch screech appears, which can be fixed be unplugging the talkback cable and plugging it back in."
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"One complaint: I don't believe these actually have the Selectable Voice Monitoring (SVM)."
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"Overall the sound quality is good for both game sound and voice chat sound."
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"i find trition head set a good an easy to use for hours an hours of online comfort an voice an play time adjustment."
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"Also chatting with friends is very clear as you can control the volume of the game audio and voice chat volume."
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"The game audio is crystal clear and the Self Voice Moniter (SVM) is useful when playing late at night or with other people inside the house."
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"Being able to hear your own voice is a plus too."
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Volume

Volume:
"The volume controls are done well, but I dislike how the headset has a proprietary plug, so if the main unit goes out then so does the headset."
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"But the only complaint I have is sometimes my volume box will black out if I continue to increase volume."
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"The volume controls are done well, but I dislike how the headset has a proprietary plug, so if the main unit goes out then so does the headset."
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"Mic Quality - 8 10-Good quality microphone that picks up noise very easy and sometimes a little to easy so make sure you watch your game volume when in use."
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"Bought it end of February, worked great, low chat volume though on the ps4 but last night after taking it from my head it just snapped on the bezel."
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"I recommend that you put the volume on the Dolby Box to the max BUT the Game Volume on the volume control in mid range so you do not hear it."
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"Also chatting with friends is very clear as you can control the volume of the game audio and voice chat volume."
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Xbox

Xbox:
"Unfortunately, the surround sound doesn't work on my Xbox One."
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"P. S. IF YOU PLAN ON GETTING THE XBOX ONE, THIS HEADSET WILL ONLY LAST YOU UNTIL NOVEMBER 27, 2013, BECAUSE MICROSOFT CONFIRMED THAT PREVIOUS HEADSETS WILL NOT BE COMPATIBLE WITH THE XBOX ONE."
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"I even hooked them up to my PS3 thinking that my Xbox was causing the problem."
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"I did have a slight problem getting them to work on my XBOX 360 at first."
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"The fiber optic wiring feels flimsy and cheap and it is hard to get it plugged in properly to the xbox for the headset to actually work."
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"ADVANTAGE X12Some other thingsIt is great that it comes with 2 cables for the Xbox controller, in case one fails."
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"They sound fantastic once you set up your Xbox One sound settings to bitstream out and select the Dolby signal."
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"Also, when I first plugged in the mic to talk with my friends in an XboxLIVE party chat I could hear them but they couldn't hear me after fiddling around with the mic for a few minutes I just restarted my Xbox and re-joined the party and I was able to chat with my friends not sure what happened but I was satisfied with the headset in the end."
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"(except XBL Chat and PC)Works great and 7.1 sound is very good when gaming on the xbox 360."
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"There are numerous other problems with these things, from their tightness to the excessive number of wires and components needed to plug them into your XBOX, but if the sound were good these could easily be overlooked."
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"You can plug the usb directly into the computer and run your computer audio in with the xbox audio at the same time, making it so you can listen to music a lot easier than trying to run it through your xbox."
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