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Motorola H500 Bluetooth Headset (Nickel) by Review Summary ,  Sep 2, 2015

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Motorola H500 Bluetooth Headset (Nickel)
Report Date: 01/02/2016
Based on 471 customer reviews
Overall satisfaction: 3.2
Returned or considering to return: 8.5%

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Frequently Mentioned by Customers:


Individual Feature Rating
Weight5.0   above average
Battery4.7   above average
Design4.6   above average
Light4.4   average
Button4.2   above average
Comfortable4.2   below average
Price4.2   average
Reception4.2   above average
Charging4.1   above average
Quality4.1   average
Sound4.1   average
Size4.0   average
Fit3.8   below average
Bluetooth3.6   below average
Pairing3.2   mediocre
Voice2.9   mediocre
Volume2.3   mediocre
Echo2.2   average
Loud2.1   mediocre
Noise2.1   mediocre
Static1.2   mediocre


Quotes from the Reviews - What People Say about:

Battery

Battery:
"This product is good...battery life is great, the only problem is voice recognition does not always work...so I have to dial from the phone instead of via the bluetooth."
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"Seems like something is wrong with the battery."
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"The phone has a new battery and works well, even for a five-year old Motorola cell phone."
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"But the fact that it remained in tact in working condition, especially with a rechargeable battery is remarkable."
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"Clearly sound on calls, long live battery and comfort ear hock."
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"The only good thing about it is the battery life, it lasts for days..."
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"On the positive side, battery life on this unit is superior to the Sony unit AND if you have a car charger for a Motorola phone you can charge this unit on the fly (the Sony unit didn't have this ability).For the price this isn't a bad choice, I just wish it fit better."
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Bluetooth

Bluetooth:
"Not the best Bluetooth super loud back ground pickup"
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"My complaint is that you can no longer rely on the Bluetooth unit to disconnect from your phone easily."
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"Just giving 3 stars because, even though the product works very well, I got the wrong cable to charge the bluetooth device, I had to buy one."
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"I am not happy with the Motorola Bluetooth."
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"All other bluetooths did not work as well."
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"I am unable to use the newer style Bluetooth headsets that wedge into your ear due to fibromyalgia syndrome (causes extreme pain in side of face).These are good dependable headsets."
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"And this generation of Bluetooth is compatible with my phone, so thats not the problem."
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"My complaint is that you can no longer rely on the Bluetooth unit to disconnect from your phone easily."
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"I bought this Bluetooth as a back-up for my pretty pink Motorola H500."
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"loved the look and the shape of the bluetooth and worked great but my husband did not like the way it fit in his ear"
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"Just giving 3 stars because, even though the product works very well, I got the wrong cable to charge the bluetooth device, I had to buy one."
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Button

Button:
"The only negative I can say for it is that the volume buttons are too hard to find when it's on your ear."
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"And you have to push the connect disconnect button pretty hard to activate."
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"Only a few drawbacks: the volume and call buttons are a little hard to manipulate, and it would be nice if the unit could be held tighter against my head."
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"The only drawbacks are that it takes some getting used to having one button to do most anything."
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"The buttons and size of the headset were decent and the quality of the call for me was ok but the person on the other end said it was pretty fuzzy when I talked to them."
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"It works, the call button does what you think it should do (either pick up the phone, or start up the voice-dialing process, which works pretty well), and the volume buttons also do what you think they should do."
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"I have tried several bluetooth headsets, but this is the most comfortable to me because it does not have a button that fits inside your ear."
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"And you have to push the connect disconnect button pretty hard to activate."
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"I went with a funny looking Jabra that and I feel I have much better control over the buttons and commands and it fits nicely around the ear and feel very comfortable."
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Charging

Charging:
"I plugged the blue-tooth back into to the charger, it had a steady blue light and i tried pairing it to my phone while it was on the charger and it worked; unfortunately, i can not walk around with a charger and outlet attached to my head."
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"Just giving 3 stars because, even though the product works very well, I got the wrong cable to charge the bluetooth device, I had to buy one."
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"Exchanged for another one and this one the charger worked but the phone had terrible sound quality for the person on the other end calling the bluetooth."
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"The talk time is not accurate talked for about 2 to 2 1 2 hours and 7 to 8 standby on 1 charge charged in 2 hours though."
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"The unit's sound is much clearer than with my two old Motorola bluetooth units (they were five years old each, and would no longer hold a charge effectively)."
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"did not work 1st time ,didn't even charge up,ive always been pleased with all products ive got from amazon but not with this one my date expired before I could rechange it but never took it out of package til I got new cell so I would have them both new."
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"Just giving 3 stars because, even though the product works very well, I got the wrong cable to charge the bluetooth device, I had to buy one."
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"Stays on ear very well hold a long charge"
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"On the positive side, battery life on this unit is superior to the Sony unit AND if you have a car charger for a Motorola phone you can charge this unit on the fly (the Sony unit didn't have this ability).For the price this isn't a bad choice, I just wish it fit better."
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Comfortable

Comfortable:
"It's hard to judge the comfort of this device unless you try it yourself because everyone's ear and head are different."
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"This is good stylish, comfortable with some problem also."
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"i just got my moto bluetooth h500 todaythe sound quality isnt the best but what can you expect for only $70 i am still learning all the functions it has soo many and only three buttons it fits on my ear and i have tiny ears i have only tooken it off 1 after the first 4 hours cuz it got irratated but all in all it is an okay phone and for the price it is well worth it i would definitly pick this one if you are looking for an average sizeall-in-allPros: comfortable fitmany optionslight weightCons: not the best hearing wat can u expect though and thats it"
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"Not as comfortable as the HS820, but it is a pretty good device."
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"By far the most comfortable and easy to manage headset."
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"It is very comfortable to wear and it has good reception."
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"I love this model, as it is so comfortable you forget you are wearing it."
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"This ear piece is clear sounding and comfortable at a very easy priceMotorola H500 Bluetooth Headset (Nickel)"
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"it is quite comfortable and has good sound quality."
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Design

Design:
"), BUT the major drawback is the earpiece design."
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"Nice streamlined design, easy to wear, sits on the ear comfortably."
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"Very bad do not buy cannot hear from Bluetooth just looks good bad design need improvement contact the Motorola they you have to sent to us we can give new one"
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"Nice design, easy to use."
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"this earpiece has wonderful options and functions, but the design is a little lacking in that it can fall off the ear quite easily."
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"Quickly:Pros - Compact, long battery life, good looking design with pretty, flashy blue light."
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Echo

Echo:
"Most of my friends complaint about echo, voice not clear etc."
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"I bought this headset because I was getting a lot of complaints of echo with my H300."
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"When using the headset, I get constant complaints from people on the other end that they hear an echo."
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"I recieved the product very quickly, it is easy to sync , only issue is that callers complain of an echo when i have it on."
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"MICROPHONE - Apparently no noise cancellation, conversation partner will complain about echo, noise, and muffled sound..... especially if it is not FULLY charged!"
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"The amount of echo and feedback is unbearable!"
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"Sound quality is much better than the H300 and the people I am talking to never even know that I am using a headset and I have had no complaints about echo."
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"I recieved the product very quickly, it is easy to sync , only issue is that callers complain of an echo when i have it on."
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"Voices are clear and I've rarely gotten any echo when speaking."
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"Well this robot sound is an echo."
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"Hear odd incoming echos and buzzing sounds as well."
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Fit

Fit:
"It does not fit well at all and the reception is poor."
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"I bought this one for a mans head there are no inner ear plugs and with the item just hanging on on ear it's almost impossible to get the signal of an incoming , and if you can hear it, when the signal comes for a call, it's even worse trying to speak through it..reception and ear location and the fitting of the thing is the worst item i have ever purchased."
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"The ear piece never fit comfortably on my ear and as a result, today,I lost it within minutes after using it."
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"This headset does not fit comfortably when you are using glasses...tends to not stay in the ear."
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"I've had this bluetoooth headset for some time now and still not comfortable with the way it fits on the ear."
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"It sticks out and is very loose fitting which makes for a very uncomfortable and unsafe feeling."
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"I couldn't hear and it didn't fit my ear very well."
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"loved the look and the shape of the bluetooth and worked great but my husband did not like the way it fit in his ear"
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"Not bulky, and fits nicely on ear."
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"I have tried several bluetooth headsets, but this is the most comfortable to me because it does not have a button that fits inside your ear."
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"The only pros were I like the color and it fit well."
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Light

Light:
"A bit confusing at first on the blinking light codes, but it becomes obvious as you use it."
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"So light, you can wear it for hours w. o. a problem - you forget it is there."
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"Unfortunately, the earclip is loose on the headset which, combined with the light weight, make for a very floppy fit."
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"it is nice and light weight, but compared to today blue tooth tech it is outdated, but still not bad to own"
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"It also has a nice blue LED light."
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"I bought this bluetooth for my wife and she loves it, the sound is really clear and light weight not heavy for the ear plus it looks real nice! "
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"It works well, is very light, and is easy to use."
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"It beeps and1 - the pretty blue light goes away - Is it on a screensaver mode?"
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Loud

Loud:
"Not the best Bluetooth super loud back ground pickup"
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"I don't use the H500 much but when I need it it's not loud enough, it breaks up, and is somewhat confusing to turn on and off."
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"I was a little worried that I wouldn't be able to hear at a loud enough volume because it's not in your ear, but volume doesn't really seem to be a problem."
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"glad i did, bc i agree with almost all the negative comments posted:1. static, even when held right next to the phone (or any distance) it was quite loud and annoying, and could be heard by both the me and the person i called.2."
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"I also did some walking around and tried to use the H500 but found the same problem, not loud enough in my ear and the party on the other line complained that I sounded far away."
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"The first problem is that I find the speaker is not loud enough sometimes."
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"It looks great and the volume is loud enough that I don't have to continually adjust it."
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"They're both plenty loud enough, clear reception, good range (phone can be two rooms away), and people on the other side of the call say they couldn't tell I was on a headset."
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"The H500 is lightweight, comfortable and loud enough for intelligble conversation under most conditions."
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"It is loud and clear."
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"The headset works great in a quiet enviroment but if you are driving on the freeway or have loud music playing, its really hard to hear what the other person is saying even when the volume is on all the way."
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Noise

Noise:
"Horrible sound and a ringing noise that would make the people i called hang up."
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"Everyone called complains about a noise like a horn while we are talking."
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"Just had to say that the noise cancellation quality wasn't the greatest, but I ran over my bluetooth accidentally with my car."
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"May not get the best rating for noise cancellation, but it makes up for it in durability."
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"Downsides:low volume in noisy environments (highway driving, forexample), lacks locking feature to keep headset fromaccidentally turning on or making unintended callsfrom your pocketUpsides:sound quality, small size, comfort"
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"Sound quailty is good on my end, sounds just like a normal call, however i do hear some complaints of screeching noises from the person im talking to."
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"Everytime I call someone they tell me they have this interference noise, but to me it is crytsal clear."
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"Even in a noisy car it sounds good."
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"Sound is great, very little background noise."
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"At times it picks up too much ambiant noise, but overall it is a great product."
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"I'm satisfied with it, but, had privately hoped it would be louder than it is (seems to be somewhat easily drowned out in noisy environments)."
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Pairing

Pairing:
"I plugged the blue-tooth back into to the charger, it had a steady blue light and i tried pairing it to my phone while it was on the charger and it worked; unfortunately, i can not walk around with a charger and outlet attached to my head."
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"After pairing and logging into an online game after problems 1 & 2 resolve most likely it will not work in the game."
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"Pairing went without a hitch and was very easy to do."
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"This happened several times and also had problems pairing with my phone."
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"The biggest drawback is that when paired with my Motorola cell phone it disabled the distintive ringtones I had set up so now I have to take my eyes off the road and look at the display on the phone to determine who is calling."
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"I and my wife both have one with our Motorola Razr V3Ms and we have yet to have any connection or pairing problems."
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"Very nice...great sound and easy pairing"
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")No problem pairing, either."
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"It paired easily and quickly."
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"It paired nicely to his Nokia as my pink colored one paired nicely with my MotoRazor 3v, we are both very happy with this product."
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Price

Price:
"I have it in a drawer and very disappointing that I spent so much money on a piece of garbage."
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"I have another that is 4 years old and has been thru a full wash dry cycle (left it in pocket) and ironically still works good (not as good as new one but still acceptable).For the money these are a good deal and MUCH more comfortable than the headsets in retail stores."
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"Not half as good as te #700 unit that I replaced Dont waste your money Get the higher priced unit"
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"While not the best headset ever, it's great for the price (I think I only paid 30 bucks at that time)."
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"I paid almost full price for mine, and used it constantly until it broke."
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"It was a reasonable price, but the noise quality was not good."
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"great item, I had three of them over the years, works great, great price."
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"And the price was good."
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"The price is very nice."
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"It was bad enough that I had to return this headset and buy a different brand headset for about the same price but is very clear on both ends of the call."
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"I am very pleased with the product, supplier & price! "
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Quality

Quality:
"I mean I paid, what, $15 for the thing so wasn't expecting the best but at least working quality."
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"Compared to the new ones out, this is bulky and sound quality isn't as good."
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"Just had to say that the noise cancellation quality wasn't the greatest, but I ran over my bluetooth accidentally with my car."
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"sound quality is good but not great."
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"Exchanged for another one and this one the charger worked but the phone had terrible sound quality for the person on the other end calling the bluetooth."
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"After a couple of weeks of using this product, i experienced static and horrible sound quality .At times I had to move into a spot so that the static would subside."
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"great sound and quality."
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"The buttons and size of the headset were decent and the quality of the call for me was ok but the person on the other end said it was pretty fuzzy when I talked to them."
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"Shipping was fast and the quality of my item was just as nice as advertised."
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"This is very simple to configure and I am told sound quality that is outgoing is great."
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"Sent this one back also for a refund, and then went out and spent more then I wanted to, but purchased a $79.00 Jabra BT530 which has great sound quality and you can even listen to music through it if your phone has capiblity for playing music."
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Range

Range:
"- The range from the Razor phone was terrible."
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"Unacceptable range."
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"The only disappointment, which perhaps can be attributed in part or whole to my PM-325, is that the range seems to be about half that of the stated 30 feet."
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"The range from phone is good can carry phone in purse when shopping or driving and don't have any problem connecting."
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"Product works well, is small, and seems to have a good range."
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"Good range and clear sound."
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"For one it has very good range i'd say about 30 meters."
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"PROS: the setup instructions are easy and clear and battery life and range are good."
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Reception

Reception:
"It does not fit well at all and the reception is poor."
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"Let me say that I really wanted to invest in a Motorola product, and believe it or not, this H500 looks good, has great reception (easy to pair with too!"
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"It is very comfortable to wear and it has good reception."
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"Great reception, fits nice on the ear, holds a charge for several hours."
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"This unit is priced well but still gets static at times, I shouldn't have to pay an arm & a leg to get totally clear reception and transmission but it seems thats the way it is! "
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"I am delighted with the reception and ease of use."
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"The distance is good, I can walk into the next room and have no reception issues."
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Size

Size:
"Not recommended for small ears."
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"But I still give it 5 stars based on it's easy to use, it's light weight (I constantly forget I'm wearing it), it fits well and doesn't come off ( I've also got small ears, which makes these headsets hard to fit) and is over all a great ear piece."
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"I was very happy with the appearance and size of the headset - but very unhappy with the performance."
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"This H500 does NOT fit well on my ear (which isn't small!"
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"It is helpful to small margin retailers that the multitude of junk products now come with a big notice STOP."
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"The only small complaint I have is that I wish the volume could go a little louder."
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"Too bad, because it was very small and cute."
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"The buttons and size of the headset were decent and the quality of the call for me was ok but the person on the other end said it was pretty fuzzy when I talked to them."
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"Downsides:low volume in noisy environments (highway driving, forexample), lacks locking feature to keep headset fromaccidentally turning on or making unintended callsfrom your pocketUpsides:sound quality, small size, comfort"
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"Product works well, is small, and seems to have a good range."
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Sound

Sound:
"Can't you do good sound and intelligent, streamlined function at the same time?"
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"Compared to the new ones out, this is bulky and sound quality isn't as good."
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"Horrible sound and a ringing noise that would make the people i called hang up."
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"sound quality is good but not great."
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"Exchanged for another one and this one the charger worked but the phone had terrible sound quality for the person on the other end calling the bluetooth."
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"Has problem with the conversation echoing in the earpiece and sounds tinney at times on the other end of the line."
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"Very nice...great sound and easy pairing"
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"The sound is very good, as I said---but the general functionality, the actual procedure needed to switch back and forth, which I must do often depending upon whether I am driving (Bluetooth on) or walking around (Bluetooth off), is a PITA for the user."
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"Clearly sound on calls, long live battery and comfort ear hock."
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"great sound and quality."
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"The sound and microphone is great."
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Static

Static:
"But with every call - EVERY ONE - it was unbearable static on my end so much so that everyone mentioned it."
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"People, who receive my call via this BT, complain it is echoing or static."
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"After a couple of weeks of using this product, i experienced static and horrible sound quality .At times I had to move into a spot so that the static would subside."
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"The most disappointing is the static that people that I'm talking to hear."
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"Callers complained of serious static and garbled quality--to the point where they had a lot of trouble making out what I was saying."
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"When I took it back to the cell phone store I was informed by the salesperson that they had sent back all of their H500's because of the static and unsatisfied customers."
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"This unit is priced well but still gets static at times, I shouldn't have to pay an arm & a leg to get totally clear reception and transmission but it seems thats the way it is! "
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"Not much static and about as good as the handset quality."
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"Never had any static echo or anything wrong, sound is great volume plenty, no one I have talked to has had a hard time understanding."
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Voice

Voice:
"unfortunately you cannot use the voice command feature with the iPhone, but that's because of the lack of that feature on the iPhone."
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"Most of my friends complaint about echo, voice not clear etc."
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"The only drawback is the voice activated calling sometimes takes more than one try to get it done."
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"This product is good...battery life is great, the only problem is voice recognition does not always work...so I have to dial from the phone instead of via the bluetooth."
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"The biggest complaint is the voice is too low, so it was difficult for people on the other end of the line to hear clearly."
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"Seems to have a bit of a problem picking up voice for voice-activated dialling (could be my Razr phone)So small it's easy to lose (something I managed with the first one of these I had)"
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"It's very lightweight, so I forget it's there, it has excellent sound, easy three-button operation, and I've just set it up for voice dialing, in honor of the new CA hands-free-while-driving law effective 7 1 08."
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"Good voice quality and not a bad bluetooth to phone connectivity."
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"Voice quality is good."
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"This product is good...battery life is great, the only problem is voice recognition does not always work...so I have to dial from the phone instead of via the bluetooth."
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"I have paired this with an unlocked RAZR, and so far they both have worked great (2 months).It fits well on both ears, not so big, and the voice quality is very good."
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Volume

Volume:
"Not at all happy with this purchase, It's scratched, volume is very low, volume doesn't get loader when the volume controls are pushed."
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"The volume of my earpiece is very low and makes it hard to hear in the car."
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"It is hard to adjust the volume while in use."
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"Also, the volume control works, but not the greatest - the way the headset hangs over my ear makes it difficult to hear if there's any noise around me; if I turn my head too quickly, the headset will fall off ."
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"The only negative I can say for it is that the volume buttons are too hard to find when it's on your ear."
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"Pretty case but not enough volume."
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"This it is good I bought it for my son, the only thing is that it does not have a volume button, so is very low"
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"It works, the call button does what you think it should do (either pick up the phone, or start up the voice-dialing process, which works pretty well), and the volume buttons also do what you think they should do."
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"The volume is great on the H500."
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"My previous experience with it was good just at certain times the volume was low."
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Weight

Weight:
"it is nice and light weight, but compared to today blue tooth tech it is outdated, but still not bad to own"
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"I bought this bluetooth for my wife and she loves it, the sound is really clear and light weight not heavy for the ear plus it looks real nice! "
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"It's very lightweight, so I forget it's there, it has excellent sound, easy three-button operation, and I've just set it up for voice dialing, in honor of the new CA hands-free-while-driving law effective 7 1 08."
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"It's small, very lightweight, and comfortable."
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"Lightweight, sounds good, has great battery endurance."
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