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Plantronics Explorer 320 Bluetooth Headset by Review Summary ,  Nov 3, 2015

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Plantronics Explorer 320 Bluetooth Headset
Report Date: 12/09/2015
Based on 198 customer reviews
Overall satisfaction: 3.6
Returned or considering to return: 9.6%

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Frequently Mentioned by Customers:


Individual Feature Rating
Price4.6   average
Bluetooth4.4   average
Volume4.4   above average
Fit4.3   average
Light4.3   average
Button4.2   above average
Quality3.9   below average
Sound3.9   below average
Battery3.8   average
Comfortable3.6   below average
Reception3.5   below average
Range2.9   mediocre
Static2.6   average


Quotes from the Reviews - What People Say about:

Battery

Battery:
"not good, battery bad"
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"Products battery was dead."
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"It should be noted that range and sound quality degrade rapidly as the battery wears down so it is neccessary to operate the unit with a minimum of a quarter charge left."
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"If your priorities are quality sound, comfort, built-in battery, and reasonable price, these will be hard to beat."
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"This is a great headset...One thing I recommend is make sure the headset is compatible with your phone...not all work...I did a great deal of research and found this one....Not too expensive...great with Blackberry 7520....longer battery life than stated...Will definitely recommend this headset...."
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"This phone looks good on paper with its long battery life but in actuality is horrible for the average user of bluetooth headsets."
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"The battery life is great, the reception is great and it's not a problem to have it in my ear for long periods."
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"Great battery life."
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"Besides that the battery life is great, recharge time is incredibly fast."
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"Other then those two things its a great headset, works all the time, long battery life, i talk on it about 61 2hrs a day and turned off the rest, i get about 3days out of headset useing that way."
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"However, the battery life is really good and it is very handy to have in the car."
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Bluetooth

Bluetooth:
"I had misplaced my other Plantronics 3XX Bluetooth Headset and ordered this one since it looked similar to the one that I really liked."
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"****UPDATE****MARCH 3, 2007Plantronics Explorer 320 Bluetooth Headset is now dead or can no longer be recharged."
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"My Razr would prompt me that the Bluetooth signal was weak and that I had to revert back to the phone itself."
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"This phone looks good on paper with its long battery life but in actuality is horrible for the average user of bluetooth headsets."
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"I love Plantronics and bought my next BlueTooth from them as well."
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"gave this one to my mother, and it worked good, she was very happy with this bluetooth."
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"Good the bluetooth was excellent and meet my needs."
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"I have no problems with my plantronics bluetooth...Great for when your cleaning the house and you can get to the phone."
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"this product is great best one i have ever bought sence bluetooths came out really clear no joke it is the best."
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Button

Button:
"The function button is too small and very fiddly - hard to press without jamming the speaker even further into my ear, which brings me to the third problem: The protruding speaker pushed the tragus forward and made it sore too."
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"It was hard to figure out if I was holding the multifunction button down long enough to get the headset in paring mode."
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"The product is comfortable to wear and the button for volume and answering is very intuitive."
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"I liked the single button function and found it worked great with only a rare glitch when the headset would partially connect to the phone resulting in me being able to hear through the headset but needing to speak through the phone."
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"I also love the single button that controls everything."
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"I like the one button control and it's comfortable too."
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"Annual review: Purchased on October 11, 2005.PROS:* Inexpensive enough to lose* Light weight* Comfortable fit* Durable* One touch button answer and call feature along with volume control* Voice activated dialing and last number redialI have worn this piece while running and I sweat like alot so I'm rating this product as almost waterproof."
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Comfortable

Comfortable:
"Worked well for me for a long time (a couple years) but the comfort wasn't great, so I eventually upgraded."
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"The sound is clear and intelligible on both ends,... as far as I can tell, even in the car, which is what I bought it for...(to use while driving)... and it is fairly comfortable for about 2 hours of ware, but after that becomes somewhat uncomfortable."
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"I also have a big problem with the comfort of the device on your ear lobe."
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"Very light and comfortable to wear, has a slight problem of slipping out of the ear if you lean your head sideways although the plastic clip keeps it from falling."
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"Comfort - I was willing to put up with the flaky operation of the headset because of the cost; however, I realized after two days that I was not going to be able to stand to wear it for any extended period of time."
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"These two things combined made for an unpleasant comfort experience."
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"It is comfortable and easy to use."
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"It is comfortable and easy to use."
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"However here is what I found:Pros:+ Charges in 2 hours+ Comfortable Fit+ Easy to connect to my cell phone (LG VX8300)Cons:- Calls have lots of static."
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"When I first purchased it in 2006, I asked my favorite sales rep at the Cingular store to recommend the most comfortable one they sold."
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"Decent headset - Light, reasonably comfortable, very clear."
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Connection

Connection:
"My only complaint: weird connection with the charger cord."
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"I've had this headset for many years, but stopped using it years ago because of the inconsistent connections."
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"Unfortunately, this headset would not consistently stay connected to my phone."
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"The volume is also VERY LOW..I had to yell and repeat things 2-3 times to my caller, who also complained about a bad connection."
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"The problem that I had was with keeping connection."
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"Good connections are about 75-80% of the time."
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"When it connects and keeps the connection, this is a very good unit with above average sound and voice quality."
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"This is a good headset, works fine... unless you are in another room or if you turn a certin way and something is blocking the connection then it gets bad but thats ok. Its good other than that."
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"Clear reception most of the time,excellent volume(no problem hearing while driving),& it always connected to my treo 650."
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"Connectivity was not a problem at all."
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Fit

Fit:
"Although it's an ideal size and the fit is good...the reception on the device is crappy."
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"People I was talking to heard a terrible echo and they didn't fit on my ear well."
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"If it doesn't fit the shape of your ear (as in my case), it becomes very uncomfortable."
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"The only problem I can see is that a small portion of the microphone fits into your ear."
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"Great idea but the poor fit and the road and wind noise finally made me switch to a over the visor in car hands free unit I bought at Walmart."
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"Just what my wife wanted to replace her lost tooth fit is excellent with the little nib and for the price you can't miss."
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"However here is what I found:Pros:+ Charges in 2 hours+ Comfortable Fit+ Easy to connect to my cell phone (LG VX8300)Cons:- Calls have lots of static."
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"It fits my ear perfectly."
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"I must have small ear canals because the speaker doesn't fit into my ear very well."
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Light

Light:
"It worked great, but it had an annoying disco light show for not good reason."
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"Very light and comfortable to wear, has a slight problem of slipping out of the ear if you lean your head sideways although the plastic clip keeps it from falling."
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"Decent headset - Light, reasonably comfortable, very clear."
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"Very stable in the ear, light, sturdy, easy to switch ears and long talk life."
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"So, I would recommend this product to anyone interested in a nice, light bluetooth headset."
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"this unit fits nicely in the ear with out irritation and is light weight enough to wear all day."
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"This newer model works even better and doesn't have the annoying disco light show."
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Noise

Noise:
"If you've got a noisy environment, this one probably won't satisfy."
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"The main problem I have with it is the noise that the callers hear from my end is sometimes too much for them when I'm not in a place where there is complete silence."
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"I have seldom needed to maintain the headset at its highest volume setting, unlike my Motorola headset which didn't sit well on my ear, and permitted lots of ambient noise to interrupt my conversation."
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"Here are the problems;1)Hard to hear in a noisy highway environment (in heavy traffic)2)Hurts the ear if worn for long periods.3) Sometimes hard to hear other party, if they speak up tends to take care of problem."
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"That, and the headset is not good in any kind of noisy environment."
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"ProsSnug, comfortable fitLightweightLong battery lifeDecent sound qualityInexpensiveConHissing background noise can be annoying at higher volumesBarebones styling"
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"Good sound for you but really bad noise for the other person can here you very good that all for now"
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"Yet, the headset can pick up background noise quite well (my roomie was vacuuming two rooms over and the caller on the other end could hear it clearly)."
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"I'd recommend the 310 if the white noise won't bother you."
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"Parties on the other end haven't complained about noise or echo."
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Pairing

Pairing:
"Worked very well paired with a Treo 700w and as a Skype headset on my PC (using a USB Bluetooth transceiver)."
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"It stays paired with the console and sound quality is good."
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"This Plantronics Explorer 320 was priced better than the ill-fitting Motorola H500, so I gave it a try, and was pleased with the quick pairing, and secure fit on my ear, but the static was too much to bear...alas, I'm returning this to Best Buy ASAP, and sticking with my wired earpiece from Jabra, which is quite dependable."
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"Headset paired easily with my LG VX8300."
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"No trouble at all pairing this device with my LG-550 (Fusic), and I get a good, clean signal."
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Price

Price:
"this is my second one of these I wore my first one for three years and it just broke but it is well worth the money I have spent on it works great pairs easy and last as far as talk time for the full eight to ten hours worth the money."
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"I like the price, like the headset but am disappointed in how often I have to reconnect to it."
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"Despite the minor problems, I'd say this is an OK value for the price on this site."
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"If your priorities are quality sound, comfort, built-in battery, and reasonable price, these will be hard to beat."
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"works well for the price not bad at all would buy again."
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"For the price, a nice device at the time."
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"All-in-all it's good for the price."
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"price was great."
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"The Explorer 320 is and excellent product: inexpensive, high quality, and easy to use."
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Quality

Quality:
"It does work, but the sound quality not very good, microphone makes voice sound muffled."
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"Sound quality is not great"
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"Reception is not that good and sound quality is not perfect."
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"My friends said the sound quality was terrible!"
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"The only downside I've found is that the sound quality does drop when I walk more than about 6' away from the phone, very short compared to the Mororolas."
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"It should be noted that range and sound quality degrade rapidly as the battery wears down so it is neccessary to operate the unit with a minimum of a quarter charge left."
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"The Explorer 320 is and excellent product: inexpensive, high quality, and easy to use."
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"Sound quality is great."
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"Maybe more expensive devices have better sound quality but this one works very well."
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"This headset is easy to use, has excellent sound quality, stays in my ear, and was simple to pair with my phone."
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"When it connects and keeps the connection, this is a very good unit with above average sound and voice quality."
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Range

Range:
"Range not as good as expected, but suited my needs for hands free in the car and within a 15X15 office."
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"The range is not as great as I would like, you have to be close to the phone but it defintely works better than the device I got from PalmTreoOne."
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"Range is not as great in areas with a lot of 2.4ghz devices in use."
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"The one I got has a kind of distant firework sound when you make phone calls, and the signal is not good enough even with the promised range."
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"It should be noted that range and sound quality degrade rapidly as the battery wears down so it is neccessary to operate the unit with a minimum of a quarter charge left."
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"It will not work effectively in louder than an empty room situations and the range is limited to approximately than 10 feet."
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"Good range to my blackberry pearl."
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"Good range, good sound quality, stays on the ear, and is very comfortable."
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"It could have better range quality but all in all it's a good buy."
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"It's a good headset, and it fits well and transfers from one ear to the other in a snap, but its range is certainly a bit limited."
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"At close range it is very clear."
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Reception

Reception:
"Reception is not that good and sound quality is not perfect."
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"Although it's an ideal size and the fit is good...the reception on the device is crappy."
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"Cons: Apparently weak reception requires line of sight placement of transmitter (cellphone) and headset"
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"As far as the static I kept reading about in other reviews - the only times I experience static is when my phone is not getting good reception which is exactly what happens when I'm just using my phone's own speaker so for me there is no static issue associated with this headset."
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"Yet, the headset did not provide clear reception."
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"Although it's an ideal size and the fit is good...the reception on the device is crappy."
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"The battery life is great, the reception is great and it's not a problem to have it in my ear for long periods."
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"The only drawback (which is mentioned in the manual) is that your phone and the headset should be on the same side if you want to experience the best reception."
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"This little bluetooth headset has decent reception."
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"I'd recommend that buyers get a wired unit or prepare to enjoy static & bad reception with this Plantronics Explorer 320.NEXT..."
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Sound

Sound:
"It does work, but the sound quality not very good, microphone makes voice sound muffled."
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"Sound quality is not great"
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"Reception is not that good and sound quality is not perfect."
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"My friends said the sound quality was terrible!"
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"The only downside I've found is that the sound quality does drop when I walk more than about 6' away from the phone, very short compared to the Mororolas."
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"Good sound for you but really bad noise for the other person can here you very good that all for now"
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"Sound quality is great."
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"Maybe more expensive devices have better sound quality but this one works very well."
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"This headset is easy to use, has excellent sound quality, stays in my ear, and was simple to pair with my phone."
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"When it connects and keeps the connection, this is a very good unit with above average sound and voice quality."
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Static

Static:
"Ever since i've owned the bluetooth wireless device I have had many calls dropped due to weak signals and static."
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"The annoying static occurs even when I have the phone on my hip, and you can't walk from room to room without the interference getting loud."
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"As far as the static I kept reading about in other reviews - the only times I experience static is when my phone is not getting good reception which is exactly what happens when I'm just using my phone's own speaker so for me there is no static issue associated with this headset."
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"I wouldn't recommend this because of the problem with static."
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"The sound quality is terrible because of the amount of static."
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"The only complaint I have is that you hear a considerable amount of static if the headset and the phone aren't in unobstructed, close proximity to one another."
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"It took a while for my phone to recognize it, but after it did its worked very well, calls are always clear for a distant of a good 12-15 ft, after that it gets a lil static."
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"Other than the static it's a nice bluetooth."
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"I'd recommend that buyers get a wired unit or prepare to enjoy static & bad reception with this Plantronics Explorer 320.NEXT..."
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"This Plantronics Explorer 320 was priced better than the ill-fitting Motorola H500, so I gave it a try, and was pleased with the quick pairing, and secure fit on my ear, but the static was too much to bear...alas, I'm returning this to Best Buy ASAP, and sticking with my wired earpiece from Jabra, which is quite dependable."
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"At far ranges (5ft plus) it gets a decent amount of static, but for everyday use its definately worth the price."
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Volume

Volume:
"I have occasionally gotten complaints from the person I'm talking to that the volume gets faint."
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"I could get the volume loud enough to be uncomfortable."
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"The volume works good and very long talk time! "
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"The product is comfortable to wear and the button for volume and answering is very intuitive."
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"I don't believe there could be one that has better basic functions and great volume."
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"- overall quite good except for the volume control whichhas minimal effect, if any, on the volume! "
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"The volume on it is great."
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