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Plantronics Voyager Edge Wireless and Hands-Free Bluetooth Headset - Compatible with iPhone Android and Other Leading Smartphones - Carbon Black (Certified Refurbished) by Review Summary ,  Jan 1, 2016

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Plantronics Voyager Edge Wireless and Hands-Free Bluetooth Headset - Compatible with iPhone, Android, and Other Leading Smartphones - Carbon Black (Certified Refurbished)
Report Date: 01/01/2016
Based on 89 customer reviews
Overall satisfaction: 3.9
Returned or considering to return: 3.4%

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Frequently Mentioned by Customers:


Individual Feature Rating
Sound4.2   average
Quality4.1   average
Charging3.6   average
Fit3.3   below average
Battery3.1   below average


Quotes from the Reviews - What People Say about:

Battery

Battery:
"I still dont know what unit I am going to keep..Bose- Bought one of the last new ones before they discontinued it, but I hate the short battery life."
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"Previous to this review I had been super pleased with the Bose, only complaints were the short battery life (started around 4 hours, and degraded to about 2 hours after a year) and the construction of the item began to falter after about 2 years."
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"Is not a good , battery says 6 hours after a few minutes says 2 hours and sometimes not charge i regretted the purchase from this seller"
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"However, the refurb unit I got still had problems on arrival with battery charging and inconsistent BT connection (a problem I've never had with other Plantronics headsets)."
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"Pro's Great range with my LG G2, I can actually leave it up on my desk and still answer phones in most rooms downstairs Good sound quality on both ends Good battery life, but not great Easy pairing and never forgets my devices Decent voice control for answering calls hands free while drivingCon's Ear fit is not great, to be honest though I have never found any product to be super comfortable to wear Voice control to call someone is frustrating, it almost never gets it right, but that's been my experience with other products as wellOverall it's one of the better hands free systems I have used, others have mostly suffered from bad voice quality on both ends, as well as connection and range issues, and that's where this device shines."
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"Solid battery life and I love the charging case."
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"Previous to this review I had been super pleased with the Bose, only complaints were the short battery life (started around 4 hours, and degraded to about 2 hours after a year) and the construction of the item began to falter after about 2 years."
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"Sennheiser- Build quality is great, battery life and sound are great, but the fit is a little uncomfortable."
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"Battery is good"
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"Love the smart sensors, Battery lasts a long time especially with the charging case."
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Charging

Charging:
"Edge- Very comfortable, sounds good, but the fact that I cant use the charging station with it makes it annoying."
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"Legend- Great sound, great charging capabilities, but having the always have a special charger or the charging case on me seems annoying."
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"However, the refurb unit I got still had problems on arrival with battery charging and inconsistent BT connection (a problem I've never had with other Plantronics headsets)."
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"Disappointed that there was only a car charger, ordered 3."
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"The additional charging base is a lifesaver for work trips - easy to add a quick charge without needing to plug it in."
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"Solid battery life and I love the charging case."
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"Both Plantronics cases also hold a charge, which is nice in a bind (be aware that the Edge case will not accommodate the Edge unit if it has the earpiece bar assembled.2.)"
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"I still think the Bose unit is the best Bluetooth, but the fact that it only holds a charge for 3-4 hours really makes it inferior to the other devices out there right now."
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Fit

Fit:
"Bose- Fairly lightweight, and if it fits your ear is nice, if it doesnt fit your ear, you will hate this device.3."
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"Sennheiser- Build quality is great, battery life and sound are great, but the fit is a little uncomfortable."
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"The Sennheiser is a very snug and tight fit, but that can hurt it too, as it sometimes will pinch your face, and getting an optimal fit is not easy."
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"I had a hard time with fitting the ear piece to my ear, and it was not very comfortable."
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"Pro's Great range with my LG G2, I can actually leave it up on my desk and still answer phones in most rooms downstairs Good sound quality on both ends Good battery life, but not great Easy pairing and never forgets my devices Decent voice control for answering calls hands free while drivingCon's Ear fit is not great, to be honest though I have never found any product to be super comfortable to wear Voice control to call someone is frustrating, it almost never gets it right, but that's been my experience with other products as wellOverall it's one of the better hands free systems I have used, others have mostly suffered from bad voice quality on both ends, as well as connection and range issues, and that's where this device shines."
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"fits great, long standby and talk time, great fit, doesnt fall out, charges fast, has the right connector."
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"I've never found an earpiece that fit my ear so perfectly."
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"Bose- Fairly lightweight, and if it fits your ear is nice, if it doesnt fit your ear, you will hate this device.3."
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"Edge- I find this one to be nice and lightweight, fits securely, and once its on, you dont notice it."
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Quality

Quality:
"It doesn't have very good sound quality."
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"the only time sound quality and noise supression fails me is in windy outdoors...."
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"The call quality is very good, but not perfect."
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"Fantastic sound quality and easy to be understood."
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"Great price for this quality headset."
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"The device makes excellent quality calls."
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"Plantronics Edge- Well priced for the quality."
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"Sennheiser- Nice, sturdy, high quality, but purposeless case.3.)"
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Sound

Sound:
"It doesn't have very good sound quality."
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"the only time sound quality and noise supression fails me is in windy outdoors...."
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"Sennheiser- Build quality is great, battery life and sound are great, but the fit is a little uncomfortable."
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"Fantastic sound quality and easy to be understood."
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"Amazing sound with great noise reduction."
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"Plantronics Legend- This one also sounds very good, has a nice high volume, and sounds natural."
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"Sennheiser- Build quality is great, battery life and sound are great, but the fit is a little uncomfortable."
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Voice

Voice:
"Pro's Great range with my LG G2, I can actually leave it up on my desk and still answer phones in most rooms downstairs Good sound quality on both ends Good battery life, but not great Easy pairing and never forgets my devices Decent voice control for answering calls hands free while drivingCon's Ear fit is not great, to be honest though I have never found any product to be super comfortable to wear Voice control to call someone is frustrating, it almost never gets it right, but that's been my experience with other products as wellOverall it's one of the better hands free systems I have used, others have mostly suffered from bad voice quality on both ends, as well as connection and range issues, and that's where this device shines."
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"Voice commands are incorrect for the item."
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"People had complained about my voice, but no more."
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"The volume is loud and my voice is really clear."
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"Product works good the voice commands answer and ignor does not work"
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"Great voice quality and excellent design !"
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"Feedback from conversations while on the phone is that voice quality is very good."
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"Very good sound quality, voice is clear, very comfortable and good battery life."
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