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MacSpeech Dictate Old Version by Review Summary ,  Sep 10, 2015

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MacSpeech Dictate [Old Version]
Report Date: 11/05/2015
Based on 209 customer reviews
Overall satisfaction: 3.1
Returned or considering to return: 5.7%

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Frequently Mentioned by Customers:


Individual Feature Rating
Voice4.0   average
Speed3.9   below average
Application3.8   below average
Microphone3.8   average
Recognition3.7   average
Manual3.3   average
Program3.2   below average
Correction3.1   average
Support1.8   mediocre
Disk1.7   mediocre


Quotes from the Reviews - What People Say about:

Application

Application:
"I can see how this product would have real application for people who are not able to type for any particular reason such as arthritis or paralysis -- MacSpeech Dictate will even operate all the functions of your computer -- which Leopard will also do, but why not have the dictation capability also?"
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"It's hard to assign some number of stars to an application with which you're having such a love hate relationship."
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"iListen had a pretty well developed set of training and correction features which I had to use constantly because the application's accuracy was not very good."
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"The application has fairly good voice recognition."
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"I'm happy with the application and I'm looking forward to trying their transcribing product."
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"I have used voice recognition software in the past and have to say this is the absolute best application for voice recognition I have used to date."
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"From what i have seen on Dragon, the user easily switches between applications and uses all of them as easily as dictation."
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"I was hoping that I would be able to use applications like GarageBand or be able to create a playlist and burn it to a CD without even touching the keyboard."
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Correction

Correction:
"The most significant complaint that I have with it is that it is extremely clumsy to make corrections, and thus properly train it."
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"You must not use your hands to make corrections or the program will get confused and work very erratically!"
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"A good first step for correcting this problem would be for the program to display a reason why it's not responding to a command."
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"I've been waiting for something like this --because I am an extremely slow typist -- and can't get my thoughts down on paper before I start self editing and constantly correcting my mistakes, which makes things go even slower."
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"If you don't expect perfection, but work with the software, i. e. making corrections by hand as you dictate, you can get good results."
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"Another star from me when 'missing' features such as adding words and correction have been added."
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"As a result it tends not to get better over time, unlike the Windows companion product which has a slick and well integrated correction facility."
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"The speech recognition is good, but to do the corrections it takes way too much time -- I would say wait until they work out the bugs!"
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"Its versatility, accuracy, correction, all need a lot of improvement."
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"A good first step for correcting this problem would be for the program to display a reason why it's not responding to a command."
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"Correcting erroneous transcriptions is easy and painless."
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Crash

Crash:
"If I only keep one document open an always erase mistakes using voice commands, it won't crash."
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"Initially, I had some problems with the program crashing."
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"It (despite the glowing claims) CANNOT be easily trained, it crashes, and is just not as easy to use as DNS."
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"I too have had the bad disc crashing on profile creation problem."
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"I purchased MacSpeech Dictate and too had the crash on creating a new profile problem."
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"unfortunately, the program crashed repeatedly when trying to create a profile."
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"Dictation works pretty well for these 5min but then it crashes and I have to start it again which takes about 1-2min."
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"I haven't lost any information so I'm not too upset about the crashing, it does a good job of recovering the text that was produced."
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"It is still occasionally unstable but has a good auto recovery function, so if it does crash you lose very little work after restarting the program."
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Disk

Disk:
"I did not have the disk or installation problems that many people describe."
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"It was unfortunate but the problem was eventually fixed, new disks were produced and the product worked."
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"I am very disappointed - and out $189 for 2 worthless disks."
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"I read the caveats about bad install disks for this allegedly excellent rendition of Dragon Dictate Naturally Speaking."
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"It appears that the initial glitches with defective software disks and poor support from the developer are the main problems that have been giving this product poor reviews."
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"I had the bad DATA disk problem and just got my new one and now am up and running with MacSpeech."
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"I read the caveats about bad install disks for this allegedly excellent rendition of Dragon Dictate Naturally Speaking."
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"I've had no problem with my disk or installation."
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"Frankly, I'm pretty impressed even though I was frustrated when the disk did not work."
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"Well, a week later I got the replacement disk!"
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"Amended review:I was finally able to obtain a new data disk from MacSpeech."
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Headset

Headset:
"I use a desktop microphone since I am disabled facing the hassle up putting on a headset is daunting."
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"I found this program and I was able to do the majority of my writing just by speaking into a headset."
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"Package included microphone headset which makes life easier."
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"The headset that came with the box is very comfortable."
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"I use a Logitech wireless chat headset and it works great."
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"The included headset works perfectly."
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Manual

Manual:
"They have reprinted the MacSpeech Dictate manual (which in itself is not user friendly) and I did not find the program user friendly either."
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"And if you're wondering what the alpha word is for v (missing in each of the lists in the manual), it's victor."
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"I hate that the manual is a PDF."
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"Hopefully they improve this in future releases, not having a PDF manual to look at is kind of annoying."
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"What MacSpeech Dictate is missing is a good manual."
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"The program seems to be running very well, but as others have said, you MUST read the manual."
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"The manual is explicit about not confusing MSp by mixing speech and typing."
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"I'm sure some people would love that, but I personally don't care about the APA manual of style."
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"Personally, I prefer the headset because it has a 10 foot cord and I can move around while I dictate (dusting, folding clothes, etc)Here are a few helpful hints:1) As stated above, YOU MUST THOROUGHLY READ THE ONLINE MANUAL AND SPEND TIME VOICE TRAINING THE PROGRAM2) If you have a laptop like mine (early 2009 aluminum macbook) you must use the FRONT USB port for your headset mic."
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"The program comes with a Quick Start 4 page pamphlet to get you started but the website offers a 156 page pdf of the full manual that is essential to running the program smoothly."
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Microphone

Microphone:
"MacSpeech Dictate isn't the most accurate dictation software, though is one of the better for Macintosh computers I am using the ion using the software right now could dictate this review I will now stop editing it so you can see how I've heard MacSpeech Dictate really is a MacSpeech Dictate comes with its own headset that plugs into a USB port Alexa be a very nice quality and the sound is very good for dictation software is very weird because you have to talk in a regular voice if you make your words to blocky or choppy it will not be as accurate a truly is designed for you they hear voices as you can see sometimes it's screws up for me it is faster than typing I'm a student and I use this to dictate my papers in the command mode for MacSpeech Dictate is really just a joke it is incredibly inefficient and inaccurate another annoying part is that if you forget to turn the microphone off and there's some small amount of background noise it will dictate was it were any of those simple words one time this happened Rowson Photoshop mouse changing the text to a smaller size since I had everything highlighted it deleted all and to undo tax for the Photoshop only works once I lost my 20 minutes of Friday and had to restart my paper as you can see it's not very accurate there's definitely room for improvement if you are disabled this will probably help you if you can type in one safe time this was not if you really hate typing another get out of it and just edit a lot of stuff this is for you even though after having to go back as everything nature this instance is downright this is in CV that much time."
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"As a last-ditch attempt to make it work, I plugged the headphones mic in through my old Griffin Technology iMic USB External Sound Card which I had purchased years ago for my old iBook and everything worked perfectly."
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"I have tried to connect my excellent Olympus recorder to the USB connector but the results are horrible....I connected the earphone output to the mic input with a male to male connector."
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"I use a desktop microphone since I am disabled facing the hassle up putting on a headset is daunting."
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"Package included microphone headset which makes life easier."
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"Dragon Naturally speaking works fantastically with the internal mic."
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"Has poor recognition-- even though I have purchased several expensive and highly recommended microphones to maximize recognition."
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"So after this brief little trial I do think my initial reaction is very positive toward the software and I think it will save me a lot of time as I do not enjoy typing and greatly prefer the ease of dictating over this microphone."
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"I wear it around my neck with the mic a few inches from my mouth and have no problems."
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Price

Price:
"This is offered as a separate program that is not inexpensive (haven't tried it so can't vouch for accuracy)."
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"Considering the price of this program, the performance is pretty disappointing."
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"The customer service person however, did offer me Nuance Dictate for $100.Please do not waste your money buying this software."
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"But this product has a top of the line list price of $199.00.Please, I beg you, save your money."
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"Bottom line: if you want to use bluetooth with Dictate, buy the adapter (Amazon has a very good price.)"
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"For me, MacSpeech Dictate was a waste of money and an even greater waste of TIME."
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Program

Program:
"Because of the limited way in which I used the program I may not be the best judge of how perfectly it can transcribe one's speech."
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"What I do know is that it was easy for me to set up on my MBA and the program made very few mistakes with what I said once I completed my speech profile."
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"They have reprinted the MacSpeech Dictate manual (which in itself is not user friendly) and I did not find the program user friendly either."
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"I suppose for folks who are disabled enough that they have to use such a program it's better than nothing, but I am sorely disappointed."
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"While the actual word recognition is decent, random formatting errors and poor editing make the program nearly unusable."
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"My problem with the program is what it does not do, particularly in comparison with the Dragon speech program."
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"I found this program and I was able to do the majority of my writing just by speaking into a headset."
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"What I do know is that it was easy for me to set up on my MBA and the program made very few mistakes with what I said once I completed my speech profile."
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"A really terrific program that greatly reduces the stress on my RSI plagued wrists and shoulders."
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"I am still training the program but I am amazed at how quickly and with what depth and range this program types what I tell it to and the work is not always simple."
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Recognition

Recognition:
"The problem I have is that is is not nearly as accurate as native window speech recognition or the windows version of Dragon NaturallySpeaking."
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"While the actual word recognition is decent, random formatting errors and poor editing make the program nearly unusable."
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"Frustrating because I know the value of good voice recognition software from Nuance Dragon Naturally Speaking."
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"Some of the software's problems with recognition were simply my problems with not speaking clearly."
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"Hard to believe Nuance would license their voice recognition engine to these jokers...it has really degraded the product as compared to the windows version (Naturally Speaking)."
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"The baseline voice recognition is OK, but the lack of tunability to your voice is a key problem."
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"Sure it has good dictation recognition of words, just hope you don't have to correct anything!"
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"This flawed product marries Dragon's decent speech recognition engine to a poorly conceived and executed text editor that has nothing to do with Nuance's far superior product, which handles these things effortlessly, regardless of your input device (mouse or keyboard).Please, MacSpeech, kill this dog, go back to the drawing board, and release a product that actually works."
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"While the actual word recognition is decent, random formatting errors and poor editing make the program nearly unusable."
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"The application has fairly good voice recognition."
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"I have used voice recognition software in the past and have to say this is the absolute best application for voice recognition I have used to date."
_

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Service

Service:
"The software is mediocre and the service is TERRIBLE."
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"If you were to bundle the potentially best voice dictation application for Mac that's on the market (and probably the best on the horizon) with one of the worst customer service group you can imagine, and heat that mix with the total absence of documentation on the disc or third-party, you'd know why so many reviewers are complaining that they've been defrauded."
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"Went through several days of customer service hassle before they finally sent me another data disc."
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"Although their customer service was terrible, I must say that they are pretty good as far as their dictation software is concerned."
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"Even then, I would seriously consider not purchasing from a company that does not release the fact that they are having an epidemic of problems with this software, does not return e-mails, and has excessive wait times for customer service."
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"Eventually this will be a good and usable product, but the service mentality of the management of the company is questionable."
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"I dictate every day with a transciption service, and this is not even close to being able to replace it."
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"If you were to bundle the potentially best voice dictation application for Mac that's on the market (and probably the best on the horizon) with one of the worst customer service group you can imagine, and heat that mix with the total absence of documentation on the disc or third-party, you'd know why so many reviewers are complaining that they've been defrauded."
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"Cheap, easy, no long delays, no frustrated users, no over worked service reps, (hey, service, that is what they hire these poor folks for right, solving your problem within minutes of placing your call?"
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"Although their customer service was terrible, I must say that they are pretty good as far as their dictation software is concerned."
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Speed

Speed:
"I'm the type of person who has hundreds of thoughts at the same time, unfortunately I'm not a fast enough typist to get them all down."
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"And if you hit the delete key six times when you should have hit it five, you have to wait... and wait... letter by letter until the frustratingly slow machine catches up."
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"I would highly recommend it for anyone in who has problems typing, spelling, speed, and anyone with a learning disability."
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"This creates a lot of frustration which takes away from the speed and ease of use for this program."
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"The software gets better in its accuracy and speed the longer that I use it."
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"You can see, the product dictates very accurately and amazingly fast."
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"MacSpeech Dictate uses the same speech engine and like Dragon NaturallySpeaking accepts input at a conversational speed andwith accuracy well in excess of 95%."
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"I would highly recommend it for anyone in who has problems typing, spelling, speed, and anyone with a learning disability."
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"It has saved me hours of typing and works nearly flawlessly with AMAZING accuracy and speed."
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Support

Support:
"Complaints to their support group resulted in an email that took multiple pages of complicated instructions showing how to uninstall and reinstall on the Mac."
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"BTW: I have tried to work with tech support on the problem."
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"I had major trouble at first, but after contacting tech support a few times my problem was fixed."
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"I think some of the early reviews are really criticism of MacSpeech's technical support, and possibly some early problems with the reliability of CDs on which the product shipped."
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"It appears that the initial glitches with defective software disks and poor support from the developer are the main problems that have been giving this product poor reviews."
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"The tech support person told me there was a backlog of people with problems before me."
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"You can't move between your voice and your hands; it is amazing complicated to use; the support people send you chunks of the manual back to you in response to questions."
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"Has much support (Quick Set Up, User Guide, web site with instructional videos and free email support).The accuracy is amazing!"
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"Regarding MacSpeech's customer support shortcomings, again, pay no attention to the negative comments regarding it."
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"update: Product support was pretty good once I got their attention."
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"Time will tell, but initial impressions are great period online support could be more robust but this will come with time."
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Voice

Voice:
"MacSpeech Dictate isn't the most accurate dictation software, though is one of the better for Macintosh computers I am using the ion using the software right now could dictate this review I will now stop editing it so you can see how I've heard MacSpeech Dictate really is a MacSpeech Dictate comes with its own headset that plugs into a USB port Alexa be a very nice quality and the sound is very good for dictation software is very weird because you have to talk in a regular voice if you make your words to blocky or choppy it will not be as accurate a truly is designed for you they hear voices as you can see sometimes it's screws up for me it is faster than typing I'm a student and I use this to dictate my papers in the command mode for MacSpeech Dictate is really just a joke it is incredibly inefficient and inaccurate another annoying part is that if you forget to turn the microphone off and there's some small amount of background noise it will dictate was it were any of those simple words one time this happened Rowson Photoshop mouse changing the text to a smaller size since I had everything highlighted it deleted all and to undo tax for the Photoshop only works once I lost my 20 minutes of Friday and had to restart my paper as you can see it's not very accurate there's definitely room for improvement if you are disabled this will probably help you if you can type in one safe time this was not if you really hate typing another get out of it and just edit a lot of stuff this is for you even though after having to go back as everything nature this instance is downright this is in CV that much time."
_
"If I only keep one document open an always erase mistakes using voice commands, it won't crash."
_
"Frustrating because I know the value of good voice recognition software from Nuance Dragon Naturally Speaking."
_
"Hard to believe Nuance would license their voice recognition engine to these jokers...it has really degraded the product as compared to the windows version (Naturally Speaking)."
_
"The baseline voice recognition is OK, but the lack of tunability to your voice is a key problem."
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"It was really easy to install and set up and training it for my voice took very little time."
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"As far as voice dictation software goes, I started out using good old IBM Via Voice for the Mac way back in the day."
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"It has learned my voice and generally works well in spelling correctly things I dictate."
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"The application has fairly good voice recognition."
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"I have used voice recognition software in the past and have to say this is the absolute best application for voice recognition I have used to date."
_

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Windows

Windows:
"The problem I have is that is is not nearly as accurate as native window speech recognition or the windows version of Dragon NaturallySpeaking."
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"When I tried to install it I got a message that the company knows it is not compatible with my version of Windows (XP)."
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"I hate Windows (especially Microsoft's constant downgrades; e. g., Windows ME, Vista, 7), but still use a PC at my office (Windows XP is tolerable, but still a far cry from Leopard)."
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"Hard to believe Nuance would license their voice recognition engine to these jokers...it has really degraded the product as compared to the windows version (Naturally Speaking)."
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"I've used Dragon Naturally Speaking for windows and it's worked OK - not great, but at least its usable."
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"Big user of Dragon NS product for windows.. used it often and really liked it."
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"I never had any problem with the dragon dictation running on Windows simulator on my Mac."
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"As a result it tends not to get better over time, unlike the Windows companion product which has a slick and well integrated correction facility."
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"I currently use Dragon Naturally Speaking for Windows on my MacBook under boot camp and get excellent results."
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"I was forced to purchase a copy of Windows so that she could use Dragon NaturallySpeaking, which works wonderfully."
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