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Fire TV Stick by Review Summary ,  Sep 24, 2015

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Fire TV Stick
Report Date: 01/04/2016
Based on 64314 customer reviews
Overall satisfaction: 4.2
Returned or considering to return: 2.1%

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Frequently Mentioned by Customers:


Individual Feature Rating
Accessory5.0   average
Budget5.0   average
Echo5.0   average
Flash5.0   above average
Transparent5.0   average
Compact4.9   average
Portable4.9   above average
Simplicity4.9   average
Slick4.9   average
Expectation4.8   average
Setup4.7   average
Price4.6   average
Streaming4.2   average
Amazon4.1   average
Netflix4.1   average
Speed4.1   average
Video4.1   average
Cable4.0   average
Remote3.8   average
Level3.5   average
Ordering3.5   average
Performance3.5   below average
Resolution3.5   average
Sound3.5   below average
Button3.1   average
Manual3.1   average
Starting3.1   below average
Warranty3.1   above average
Connection3.0   average
Advertising2.3   average
Battery2.2   average
Email2.2   average
Freezing2.1   average
Reset2.0   below average
Communication1.9   below average
Overheating1.9   average
Advertisement1.8   below average
Unresponsive1.8   average
Slow1.7   average


Quotes from the Reviews - What People Say about:

Accent

Accent:
"So I called the Customer Support and after talking to 2 really nice guys with an amazing British accent (Good one Amazon, you can deliver the worst news ever .. with a Brit accent it will sound always good) who basically just asked me to unplug it and plug it again told me that it was dead."
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"At least with a Prime Membership they should make all movies freely available or charge a negligible amount (less than 50 cents).- The voice search is not that great in my opinion--even when I speak slowly and loudly in a neutral accent, it fails to recognize those voice commands on many occasions."
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"Product is excellent ,but product support sux ~ took only 3 days to arrive ,but almost '6' hours to set up ( outsourced customer service cannot be understood due to foreign accents phraseologyaffecting comprehension ) ,thus cannot recommend ~ TIA"
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"I have access to Amazon Prime built into my circa-2012 Vizio TV (purchased secondhand from someone moving overseas), but I couldn't get subtitles and my hearing is not so good, especially when people have strong accents or soundtrack music is loud, so I bought the Fire TV Stick almost specifically for that."
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"(Even I have accent, still it interprets well) Eg."
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"I've noticed, my boyfriend has a foreign accent and it doesn't understand him nearly as well."
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"So I called the Customer Support and after talking to 2 really nice guys with an amazing British accent (Good one Amazon, you can deliver the worst news ever .. with a Brit accent it will sound always good) who basically just asked me to unplug it and plug it again told me that it was dead."
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"Yes, as my spouse claims, it's just a soap opera with fancy accents, but I still love it!"
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Accessory

Accessory:
"Very affordable and easy to operate, a nice accessory."
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"Great accessory."
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"It is the perfect accessory for a tv in a room where there is no cable or satellite connectivity."
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"Perfect accessory for your TV..."
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"It is the perfect accessory to have a computer on the TV screen"
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Advertisement

Advertisement:
"I am very disappointed with this, the advertisement is very misleading."
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"com gallery amazon-fire-tv-ui-screenshots Missing from the screenshots is the banner advertisement on the Home page."
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"However, although the setup and use is easy, I was disappointed in the false advertisement."
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"The menu of the Fire Stick is not that great it shows way to many advertisements basically for amazon video and amazon games and amazon everything."
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"I dislike the device and especially the accompanying advertisement."
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"Although I don't usually mark down a product for the failure of third party apps, it was the advertisement I saw that said Plex was now on the Fire TV stick that sold me to order the Fire TV stick."
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"I feel that the advertisement should have been made more clear."
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"However, although the setup and use is easy, I was disappointed in the false advertisement."
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"The advertisement is accurate in that they offer access to a plethora of programming, but you are going to pay for it."
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"The interface is great if you like amazon video advertisements, including free prime videos."
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"I was happy with this until they started putting advertisements in between the series I've been watching."
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Advertising

Advertising:
"Also, if you are worried Amazon is going to bombard you with advertising, that's not the case whatsoever."
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"Excessive and annoyingly repetitive advertising with some of the apps."
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"The only thing I would complain about is the advertising."
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"My only real complaint is that they present the product without any cords in advertising."
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"I'm disappointed with the amazon prime advertising on the fire stick,they offer a free trial offer of prime yet amazon took 99.99 out of my account."
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"com icon under Watch, Listen... near the top of the product page and you'll see them list Youtube as one of the popular products you can use with the Fire TV stick, unfortunately this is nothing but blatantly false advertising."
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"It is touted as if it gives you total access to all the entertainment and by never mentioning costs involved, it isfalse advertising as the costs of actually utilising it are ...well costly."
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"Personal preferences aside, there does tend to be a lot more advertising that I'm comfortable with."
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"My order details specifically state I purchased a NEW unit, so there is clearly a false advertising issue and a bait and switch issue as well."
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"The advertising is great, however it does not alert you for the region restrictions."
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"There should be more advertising of this product, I'm very happy."
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Amazon

Amazon:
"Doesn't work as well as amazon fire"
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"To fix the problem I bought a 6ft Amazon Basics HDMI cable and a female HDMI adapter."
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"I plan on doing so and after somewhat disappointing experiences with Roku and Amazon, I will probably give Apple TV a chance."
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"I was disappointed by the motion artifacts I saw from the Amazon Fire TV Stick."
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"I've not been able to find a solution on Amazon."
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"The closed caption problem (out of sync with the scene) is an Amazon Video problem."
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"I have the apple tv but because I have amazon prime I decided to get the firestick as well."
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"I like being able to watch my Amazon prime videos as well as Netflix and Sling."
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"Small, light and easy to pack, gives you access to your Netflix and Amazon Prime accounts as well as others."
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"Very good for Amazon, but streams poorly from apps like YouTube."
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"Very happy with the Amazon Fire TV Stick."
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Battery

Battery:
"I like the features of this product but the batteries compartment is very hard to open."
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"The only complaint I have is the batteries that come with the remote are already dead."
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"so far since this is only my second day of usage I have no realcomplaints other than the fact of no voice control to make it a little more convenient other than that small fact So far So goodsetting it up was a piece of cake some of the other reviews mentioned hard to remove the cover to install batteries well truth be told I had almost no trouble removing the cover so no biggie on that this seems to be a good media streaming device and the performance of this is quite good so overall I easily rate it 4 to 5 stars does exactly what I was expecting"
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"I am unable to open the back of the remote to insert the batteries."
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"Nice but the crappy batteries that come with the remote leaked and ruined my remote."
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"remote hard to get open to put batterys in, very cheep made when slecting language it wont let u go to english."
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"I have not had any problem with the remote and its battery life like some people have."
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"The amazon batteries that came with it were pretty worthless, so I had to swap those out fast, but again...it's 2 batteries...doesn't make or break my day."
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"Tried changing out the batteries, but nope, that's not the problem."
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"so far since this is only my second day of usage I have no realcomplaints other than the fact of no voice control to make it a little more convenient other than that small fact So far So goodsetting it up was a piece of cake some of the other reviews mentioned hard to remove the cover to install batteries well truth be told I had almost no trouble removing the cover so no biggie on that this seems to be a good media streaming device and the performance of this is quite good so overall I easily rate it 4 to 5 stars does exactly what I was expecting"
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Budget

Budget:
"It's also very budget friendly."
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"If you're on a budget and need a decent value, I would recommend this."
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"Highly recommend particularly if on a budget."
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"great price, great features, i have the box and the stick and love both but if your'e budget is tight you have to go for the stick"
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"Very easy on the budget."
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Buggy

Buggy:
"Kind of defeats the purpose, I agree, but Samsung support for their TVs is horrible and their Smart function really buggy."
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"Hate that it's SO buggy and conks out saying there is no internet connection when every other device on wifi is fine,Roku costs more but, Amazon Fire Stick is a pain in the patootie! "
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"all of them are buggy and have errors."
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"The Hulu App is buggy and can be frustrating but overall the performance is good."
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"Although it's a little buggy and it has its small problems, it's made my house superHappy, unable to afford cable, we have this and Sling APP and everyone gets what they want .."
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"Acts buggy at times with random video errors."
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"SO far, minor lag when blasting though functions is a little buggy, but hasn't had any major failures."
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"The Amazon fire stick is decent at what it does, I just wish it were less buggy and jerky."
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"Good quality, but very buggy."
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"Its buggy, but good ."
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"They work great sometimes and I love the device, but the OS is buggy."
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Button

Button:
"Every time the phone comes back from a dim screen, the app has to reconnect to the Fire Stick on my network, so several button clicks are missed or duplicated depending on the patience of the operator."
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"Plex on Fire says I need to pay money, unless I go into Plex on my phone and see that the cast button, cast to the Fire (which shows up under a very weird serial number as the name) then bypasses that screen."
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"Keep telling them the up button was broken on the remote, they just keep reading off the screen prompts."
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"The other complaint is that the buttons on the remote are sort of stiff."
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"Only downside is the voice search only works for Amazon Prime videos and music, I use Hulu and Netflix and unfortunately you are not able to search within those two with the voice button."
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"The buttons dont work, the best thing i can do is plug my computer back into the HDMI port and stream via the internet."
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"I wish that there was ano easier place to put the sleep button instEads of having to go through settings, but it's okay."
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"Now I can with a push of a button love it."
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"The PS4 controller is great for games, but subpar for media watching (accidental button presses are too easy)."
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"There are parts that are very sluggish and makes it easy for you to fall into the trap of pressing a button more than once thinking it didn't register the first time."
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"Pros:- Fast- Easy to useCons:- No real power button without unpluggingThis product is great and I have bought several of them as gifts."
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Cable

Cable:
"To fix the problem I bought a 6ft Amazon Basics HDMI cable and a female HDMI adapter."
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"I can't afford paying cable tv, so this is awesome for a broke college student"
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"I used an HDMI cable to place the fire stick on the shelf above the TV and problem solved."
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"The power cord is long enough that it should reach whatever power source you have for your TV, it's only slightly annoying that there is one more cord to deal with."
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"Upon setting it up I find an additional adapter to hook up to the HDMI cable bc apparently the one in stock is too weak to catch a signal."
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"I bought a HDMI cable which solve the problem."
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"Worked great and have finally ditched cable."
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"I have a Visio tv and use the power sub cord I purchased as well."
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"Thus far, I am 100% happy with this purchase and my decision to leave that evil cable company that rhymes with Tomcast."
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"Great- cut my cable bill in half using the fire stick."
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"It would be nice if the Stick had the option to use either side to connect the power cord so that it would work well with all configurations."
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Capacity

Capacity:
"I dont like how I purchase movies to my kindle however its already reached its max capacity with only 4 movies... the fire stick is no good either."
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"Nice deviceThe hd capacity could be bigger."
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"I would highly recommend this as it broadens up your viewing capacity."
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"I also liked the fact that it has the capacity to hold a few GB of data that you may want to load on it in the future."
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"Very easy to use, it has too many option, great capacity, very nice to see the pictures and video directly on tv."
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"We absolutely love the processor speed, RAM (memory) capacity, HD picture, and overall 'look-and-feel' of the device and remote, as well as features like the 'instant next' which loads the next episode while your still watching the current one."
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Color

Color:
"It's good definition but the colors are not good."
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"My only complaint is that the colors on my TV were less saturated than my standard cable service."
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"While easier to get going consistently, the picture color often seems odd and it seems to pause buffer quite a bit."
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"It's faster easier and crisp colors"
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"I would be remiss not to mention the color it stands out beautifully."
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"The color is great."
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"Personal Note: Please somebody,,,,,,,, MAKE THE REMOTES A DIFFERENT COLOR, OTHER THAN BLACK!"
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Communication

Communication:
"The remote has a hard time communicating with the stick so that half of our commands are missed."
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"May have been a communication problem"
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"For whatever reason the stick doesn't communicate well with any remote, I've had 3 different remotes all with the same problem, sometimes it responds, sometimes not, sometimes it acts like I hit a button several times when I only hit it once which makes entering any text or numbers almost impossible, just getting the thing set up was a nightmare."
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"Hulu Plus has given application communication problems a few times, but only when trying to start up the app and never twice in a row."
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"We've generally been unable to communicate with it;neither the controller furnished with it nor the advanced controller furnished with our Amazon Fire Unit."
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"eventually we placed a mirror angle behind the tv and device and it solved all of our problems with the remove to device communication."
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"Remote dosnt communicate well with the games , even the most simpliest one"
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"Had to take to Best Buy to verify wi-fi communication."
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"Even though it's hidden at the back of my TV, there's no communication problem between the stick and the controller when I need to search for movies or videos from my library."
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"The intermittent issues regarding the bluetooth wireless connection to the controller, as they often do not communicate unless they feel like it, as well as the odd-ball controls on the app which enables the user to control with the phone, makes this almost unusable sometimes."
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"Wish it would communicate with my iphone, but other than that is pretty good."
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Compact

Compact:
"Compact and hidden..."
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"I love this product, not just because it's so easy and compact, but because of the variety of programs I can watch."
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"Works good - compact"
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"The device is compact, and the set up is SUPER easy."
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"Easy to use, compact in size and links to all of my Amazon accounts."
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"Excellent product - I can't believe in such a compact little device, you can replace your cable completely!"
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"Easy to transport (small and compact) and that way during some downtime we could watch TV in English."
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Configuration

Configuration:
"Amazon Prime videos playwithout problem through the stick, so the problem is not my ISP (20 mbps), my wireless configuration or the location of the fire stick."
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"After more than an hour of frustration, I was able to connect only after following instructions below, including manually entering IP, Gateway and DNS addresses (wow, this FireStick configuration appears to have been broken on arrival!"
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"No apps to download or weird configurations to deal with - it was ready out of the box."
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"It would work properly in two different TVs, but fail in an LG, then the guy from TS showed me how to make the Fire TV Stick search for a correct configuration and all problems ceased."
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"It would be nice if the Stick had the option to use either side to connect the power cord so that it would work well with all configurations."
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"I had to use the supplied charger as the power source and in such configuration the length of the supplied USB cable was just perfect."
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"Access to the configuration is also very easy, but not many options to tinker with, which can be a plus for most users."
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"On the plus side once I fixed the HDMI port configuration issue the setup was extremely easy and I was very pleased to see that the device was pre-registered to my account so I didn't have to fumble thru forms and passwords to get it up and going."
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"PROS: Home Screen configuration layout, remote, LOVE that I can view my pics and dome videos from my cloud easily, beautiful screen saversCONS: very glitchy"
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Connection

Connection:
"The interruptions,notices of slow internet connections, speed and user unfriendliness are CRAZY frustrating!"
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"The second problem is that it loses the connection every time the tv is turned off and back on."
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"Very frustrating with these constant connectivity issues."
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"Also the app often has a hard time connecting to the device as well, which is frustrating when I am trying to pause a show, sometimes it takes me up to 10 minutes just to connect from the app to the device."
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"It's ok I just hate the way the power is connected."
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"I am unable to keep a connection long enough to have ever enjoy this."
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"But it is not stable when connecting to WiFI, easy to be offline."
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"If you can get and keep a connection, it would be great."
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"Once it was connected the streaming was great, not too much rebuffering which was an issue we had with chromecast."
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"Works well as long as you have strong wireless connection."
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"Also the app often has a hard time connecting to the device as well, which is frustrating when I am trying to pause a show, sometimes it takes me up to 10 minutes just to connect from the app to the device."
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Customization

Customization:
"Only complain is, hard to set your favorites and customize it."
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"However some apps will not be able to root, limiting your range of functionality and customization."
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"The only negative thing about this stick is that it's not customizable."
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"Great product easy to you Apps can easily be updated and customize..."
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"It would be nice if you had the option to customize, other than that its a solid buy"
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"I love the fire stick in that I can customize it due to the android platform."
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"Great because its customizable"
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"The interface is quick and easy to navigate, but lacks any customization options."
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Cute

Cute:
"The device and remote are cute, but the software and user experience are terrible."
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"The included power supply looks cute, but internally it's junk and it actually might be suffering from all 3 of the above mentioned possible problems."
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"SPEAKING of the remote, it is really cute, but too small, which makes it (1) easy to lose and (2) hard to use if you have big hands, fat fingers, or arthritis."
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"If you don't, well, this will be just another cute gizmo that becomes obviated, then forgotten, in about a year."
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"Great device and cute tutorial cartoon."
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"Very easy set up and cute video tutorial."
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"Really easy to setup with a cute little video and since I was a Prime Member, it was already signed into and ready to go with my account."
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"Cute works well except the only flaw is that it won't cast like google chromecast."
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"The little tutorial video at the beginning was cute and helpful as well."
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Directv

Directv:
"He was upset with us for canceling DirecTV but very pleased with this streaming device."
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"The biggest problem I have with it is that you are unable to select directv as a provider with the history app."
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"don't know whose fault it is but I have to unplug Firestick to watch DirecTV."
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"Disappointed that DirecTV isn't supported by many of the apps, Showtime, A&E;, Disney, ABC.... Also many fewer apps than Apple TV"
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"Only thing it is missing is support for directv so that you can log in and watch their online content"
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"Good bye DirecTV! "
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"Best thing we did when we left DirecTV for Amazon Fire and Netflix."
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"I really like that this stick turned my tv on as well as switches from my directv channel to the home screen by powering on."
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"It is much easier to navigate through my NetFlix than the box I got from DirecTv."
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"Being a long time Directv customer (they have great service, by the way) I have been concerned at the quality of programming for the price."
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Disconnect

Disconnect:
"Love the fire stick ,works great,only problem is that the remote constantly disconnects ,and the remote app is better than the actual remote included...great apps otherwise out the box"
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"Sometimes says Connect with Problems, I have to disconnect and reconnect to fix."
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"One issue that may or not be a fire stick problem is when watching the sling tv app the app just disconnects once in a while randomly for no apparent reason."
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"Drawbacks slow loading sometimes and disconnects frequently."
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"Its great when it works .. Often get disconnect errors and or loading issues with Hulu app.."
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"I'm getting very frustrated having to disconnect and connect it again just so I can use the freaking thing."
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"It also disconnects and travels very well."
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"It tells me the signal is excellent & then disconnects immediately."
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"If you're trying to disconnect from cable, this is a good start."
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"Its great when it works .. Often get disconnect errors and or loading issues with Hulu app.."
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"Small, easy to pack, and I don't have to disconnect anything from my TV setup to bring it along."
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Echo

Echo:
"I wish Alexa was integrated better, some things that work on the Echo, don't seem to work as well on this."
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"We also have an Amazon Echo, and to be able to use her through the Fire TV Stick is great."
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"Lol, i've digressed :)While the voice remote is nice, it doesn't do everything Echo does, so it's bittersweet."
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"Good compliment to my echo."
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"Alexa is the best voice search and works just like Echo Alexa."
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Email

Email:
"I then started the process of activating it, which you should know about too: For every app like this you would like to install, you have to go the networks website with a code generated by the Fire Stick and create an account, signing up for junk email, and it's a pain to do over and over again."
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"But it was a generic email that told me to initiate contact if I had further problems...So I did (the sound decided to not work today, resolved by unplugging the firestick at the outlet)."
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"I was a little upset when Amazon sent us an email saying our LG television would no longer be supported for the Amazon app."
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"Ok, I was disappointed to get an email that Amazon instant video would no longer support my LG smart TV that's only 4 years old."
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"One problem... for netflix you have to constantly type in your email and password."
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"It's the easiest to type on as well fast and accurate especially when you have to type in those annoying email addresses."
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"Finally they said they would order me a new one and I'd get the conformation email in a few hours... Well I never did."
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"***UPDATE*** I got a wonderful email from Amazon (Do love their customer service!"
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"Initially, the only reason I decided to get the Fire Stick is because I received an email from Amazon stating that effective September 14, 2015, the Amazon Instant Video app was going to removed from my 2011 LG TV."
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"It's the easiest to type on as well fast and accurate especially when you have to type in those annoying email addresses."
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"It is a good Item but please stop sending email asking if I like it."
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Expectation

Expectation:
"The Amazon Firestick with voice command not only met but exceeded our expectations."
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"However it fails to meet expectations as to what prime members are allowed to watch."
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"So happy with it, because I was worried it wouldn't meet my expectations."
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"Definitely not up to my expectations bad connection hard to follow"
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"Perhaps my expectations were wrong from what I heard but this is like watching a DVR and the old days a VCR."
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"Unfortunately this does not meet my expectations."
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"I just used it the first time Jan. 2, 2016 with great expectations."
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"The Firestick exceeded all of my expectations."
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"Far exceeded my expectations!"
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"I got this and had really high expectations, all of which have been met and exceeded!"
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"Exceeded our expectations."
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Flash

Flash:
"I just want to say that this product would be amazing and the best if you did not have to plug in the flash drive into an outlet in order to use it."
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"It is easy to navigate and downloading apps is a flash."
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"You might need to sideload Adobe Flash to be able to browse websites that still uses Flash)2- Playing retro games: By hooking up a game controller (or use Amazon's) and sideloading your favorite emulator(s) to emulate what ever you want."
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"The set up was quick and easy though i first had to connect the flash drive to the wall outlet for a few minutes then my tv for it to work, before that nothing was happening since I was only using the tv for a power source."
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Flexible

Flexible:
"About 3 long flexible HDMI extender to use if it is hard to plug TV Stick into HDMI directly."
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"Like others I wish it was a little more flexible in terms of content without Prime but overall a great purchase."
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"First had a run in problem, that i didn't think that the Fire stick itself would fit in my mother's TV HDMI port, then to find out that it comes with an extender which made a perfect fit because it is a flexible wire extender, so the only problem i had was an EASY fix."
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"Pretty flexible with people of all ages."
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"Easy to use and makes TV more flexible."
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"Really great and so much more flexible if you are traveling, I very much recommend it."
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"First had a run in problem, that i didn't think that the Fire stick itself would fit in my mother's TV HDMI port, then to find out that it comes with an extender which made a perfect fit because it is a flexible wire extender, so the only problem i had was an EASY fix."
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Focus

Focus:
"So if you aren't as interested in the live streaming apps I've mentioned the stick is a great purchase but since my focus is on using the 2 aforementioned apps it's frustrating that this stick and all its processing power is outdone by the older and less powerful Roku stick."
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"Once you've selected the text, the previous navigation problems apply, focus has been invisibly reset to the main poster and hitting the up direction will actually kick you out of the entire search, requiring you to type the entire search request again to get the list back (sometimes in a different order this time)."
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"Since it uses Android OS it actually does things and expands functionality, and since it is made by Amazon customer experience and ease of access are its focus."
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"The Amazon Fire TV Stick focuses on Amazon's Prime subscription and this is where it becomes a good value and very useful."
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"I'm not sure if I will start using Netflix of other pay apps since my main focus is to have reasonable viewing pleasure without the pain of a big cable bill."
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"Amazon needs to spend some focus on this product to make it a truly great product."
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"Seems to me a major focus behind the Fire TV Stick (well, besides the streaming in general...;-) is to facilitate Prime members in accessing Prime instant video, yes?"
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Freezing

Freezing:
"Constantly buffering and freezing and inconsistent connection problems."
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"I think I got a bad unit been on the phone with amazon's service department all they told me to do is do a factory reset but still having the same problem with the movies freezing and stopping 3 to 4 times during the movie its not my internet connection or the tv tried it on other tv does the same thing I hope writing this will help them to resolve the problem"
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"We bought this product several months back and have been having a problem with the video freezing but the audio continues to run, then the video fast-forwards to catch up with the audio."
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"The video often freezes or buffering; first allow me to state my Wi Fi signal is very strong and all other devices are working fine> If its not buffering or freezing then its appears to fast forward after buffering; very annoying."
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"I haven't been able to do anything with them they just keep freezing."
_
"The UI is great compared to any other product I've used and is more responsive but the video playback is just mediocre because of the freezing issues."
_
"It worked well for about a week, then started skipping and freezing no matter what platform we were watching from."
_
"Works great,only some quick freezing up occasionally, no other problems, I have super fast internet so I'm sure that helps too."
_
"Great gadget the only thing I don't like is the freezing of the movies."
_
"After about two week with the Fire Stick, not one hiccup or glitch, no freezing."
_
"But I will say I have good internet and this thing is constantly freezing and buffering."
_

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Manual

Manual:
"Works good, but it came with no manual which is never a good thing."
_
"I use the manual control because voice remote is NO GOOD."
_
"I can use manual but unable to get voice volume to work."
_
"I opted for the manual remote because I have not had good experience with voice remotes."
_
"Inadequate instruction manual, requiring trial and error attempts to work with the remote."
_
"The problem was an extremly limited installation manual and virtually nothing about how to connect with such sites as Netflix."
_
"It works fine though, and 80% of the functions are easy enough to figure out without a manual."
_
"It comes with an instruction manual but installation is pretty self-explanatory."
_
"It even comes with access to an easy to use video manual and user information to allow for quick orientation."
_
"This device is so simple and easy to use that there is no need for a manual."
_
"Very easy to figure out with only about six steps in the instruction manual."
_

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Netflix

Netflix:
"own a roku and a fire stick, i like the roku better, the fire stick parental controls are more complicated and not as good but still a good item for streaming netflix"
_
"I am having the same problem that many are while watching Netflix."
_
"most of them work on the ps3 and after Hulu and Netflix failed so dismally, i don't even feel like trying."
_
"I use to have to watch Netflix on my computer and that is annoying."
_
"Originally I bought it because my blu ray player was driving me insane, and I disliked fighting with Netflix."
_
"Other stuff (NBC, NETFLIX etc.. not so good)."
_
"I like being able to watch my Amazon prime videos as well as Netflix and Sling."
_
"Small, light and easy to pack, gives you access to your Netflix and Amazon Prime accounts as well as others."
_
"It was easy for my husband to setup and we were able to setup Netflix, Youtube, etc."
_
"Its great unless you don't have netflix, prime, hulu..."
_
"Prime instant video has plenty of stuff I enjoy and being able to use Netflix and other apps is just awesome."
_

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Ordering

Ordering:
"The only thing I regret is not ordering one earlier."
_
"Ordering a replacement wasn't as easy as I thought."
_
"My only regret is not ordering one sooner!"
_
"I regret not ordering the usb power adapter, so get that too."
_
"Makes it challenging to even consider ordering a new one once they come in stock."
_
"We ended up ordering an extender after all other attempts to connect failed (read through all of the troubleshooting ideas on Amazon but none worked)."
_
"I was nervous about ordering one, but am happy that I did."
_
"Terrific product, saving me $$ to view what I love instead of ordering expensive Uverse channel lineup I never watch!"
_
"I love the fire stick and I have bought one for every tv in my house as well as ordering them for all of my family."
_
"Based on the overwhelming positive reviews for this product, I felt comfortable with ordering it."
_
"None of that would prevent me from ordering it again though, happy to have one and hoping to get another for the holidays."
_

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Overheating

Overheating:
"Good concept and all, but overheating and the resulting lag is a major problem."
_
"Based on the amount of complaints that have surfaced here in the reviews, all commenting about this overheating issue, perhaps Amazon should consider a recall..."
_
"Unfortunately this device seems to have an overheating issues which causes it to randomly freeze."
_
"Initially, the Wi-Fi signal was horrendous and it was constantly overheating so beware."
_
"My only real complaint is how sometimes it freezes up and the overheating."
_
"Read online about problems with power cord overheating so I unplugged itStarted up again next day and went out after about an hour."
_
"Good concept and all, but overheating and the resulting lag is a major problem."
_
"Though nice in theory, we had multiple issues with is locking up from overheating and kicking us out of shows with just a little bit of lag."
_
"We are retuning it to Best Buy do to overheating and then malfunctioning."
_
"Minus the overheating issue, it's great."
_
"Fix the overheating issue please"
_

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Performance

Performance:
"I have been very disappointed with the performance of my firestick."
_
"Unfortunately the performance of the Fire Stick doesn't compare favorably to the relatively antiquated Wi Fi enabled components internal to the Sony."
_
"Bought it late 2014.Never got good performance whenever I tried it."
_
"Another problem was laggy performance - video would stop, movement in menus would be choppy."
_
"Performance is not great and is unstable from my Samsung Galaxy S5, and from a friends Galaxy S6."
_
"We were disappointed in the performance of this."
_
"We bought Fire Stick TV less than year ago and have been very happy with its performance."
_
"Performance is also very good, there is virtually no buffering."
_
"Both perform well."
_
"so far since this is only my second day of usage I have no realcomplaints other than the fact of no voice control to make it a little more convenient other than that small fact So far So goodsetting it up was a piece of cake some of the other reviews mentioned hard to remove the cover to install batteries well truth be told I had almost no trouble removing the cover so no biggie on that this seems to be a good media streaming device and the performance of this is quite good so overall I easily rate it 4 to 5 stars does exactly what I was expecting"
_
"I was also hoping for some improvement in performance while surfing videos on YouTube as well but the Fire Stick constantly buffers and times out during loading."
_

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Portable

Portable:
"So, I'm keeping it - Why not, it's pretty inexpensive, decent, small and portable."
_
"Fire stick is definitely convienent and extremely portable but it's just not reliable."
_
"Missing an Ethernet port but quite portable."
_
"Plus its portable and Dual-Band complaint!"
_
"Quick, easy to set-up and use, portable, and has an excellent voice remote."
_
"Love this product especially since it is so portable."
_
"I have a ps4 that I also use for streaming, but I love how portable this is."
_
"Easily installed and portable"
_
"Love that this is portable between TVs and the content can't be beat!"
_

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Price

Price:
"It's a great device for the price ...there's alot of glitches in the YouTube app on there tho"
_
"Even at half price, i am still calling this the worst transaction i have made for the sake of streaming."
_
"Cheap feeling, terrible interface, too big to fit my tv hdmi port well."
_
"This was one of those products I just didn't believe would be that good for such an affordable price."
_
"severely dislike that the cheap, plastic remote broke when it fell off the table."
_
"Easy to set up and use and inexpensive but poor playback quality."
_
"Great streaming for the price."
_
"It's a great device for the price ...there's alot of glitches in the YouTube app on there tho"
_
"They are cheap and easy."
_
"This is a great product for the price."
_

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Radio

Radio:
"the wireless radio in this thing is way to weak it will not work across the room (8 feet) from the router."
_
"Games, apps, TV and radio what's not to love!"
_
"The MLB app is junk and unwatchable unless you want to listen to the radio feeds only."
_
"What gets me the most, is that you can only watch ONE PROGRAM AT A TIME or LISTEN TO ONE RADIO STATION AT A TIME, so why is it so hard to load that TV selection, movie, or other programming selection into available memory for seamless viewing pleasure?"
_
"Well, even though it is nice for getting radio stations and Netflix(I wasn't happy with the idea of amazon prime program system), I'm kind of pissed off that when trying to see about getting A&E; or History it only tells you to go to the cable provider."
_
"I listen to I Heart Radio and TuneIn, but the interface doesn't work very well; you can't save podcast programs to favorites , can't rewind or fast forward."
_
"It works really good we enjoy it every day we can watch news and listen to the radio good wi-fi connection"
_
"Love the option of having my Pandora radio selection so I can listen to my music."
_
"I like the TuneIn App, which allows us to listen to some great radio stations."
_
"I have only been able to listen to the radio."
_
"Radio apps and Youtube are great too."
_

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Reliability

Reliability:
"Fire Stick -$15- turn it on, watch shows straight through....since I added the extender I haven't had any problems but at most the tv is on two hours while I'm working out...so not sure that's a good test for reliability.....but for the price I can't complain now."
_
"but as i said, its Reliability Compensat gor this fault."
_
"Unfortunately, I have two and neither works with any reliability."
_
"Makes travel very easy and international wifi reliability excellent."
_
"Fire Stick -$15- turn it on, watch shows straight through....since I added the extender I haven't had any problems but at most the tv is on two hours while I'm working out...so not sure that's a good test for reliability.....but for the price I can't complain now."
_
"I do believe that if your going to design something that already exists (like a Roku), you should improve and expand on the design with simplicity and a concentration on user friendliness and extreme reliability."
_
"I like how easily accessible amazon prime movies and shows are and the reliability of playback has been great."
_
"I previously used my Xbox as my streaming device, also set up wirelessly and had no issue with connection or reliability but I no longer game and the box and interface of the Xbox software in conjunction with a game controller was far too clunky for me."
_

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Remote

Remote:
"At first the fire tv remote was very unresponsive while the fire tv remote app was working great."
_
"The old remotes aren't compatible so we just have to get used to it."
_
"No remote means the FireTV stick is junk."
_
"Horrible remote."
_
"Product is pretty cool, love the remote but it suffers from crippling audio problems."
_
"Am happy with the Fire Stick, I only wish the remote was bigger."
_
"I have not had any problem with the remote and its battery life like some people have."
_
"It's great, except the remote."
_
"Quick, easy to set-up and use, portable, and has an excellent voice remote."
_
"The voice controlled remote really works great."
_

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Reset

Reset:
"When it drops, you have to reset it in the wifi settings, which is annoying."
_
"Even a hard reset has stopped temporarily fixing the problem."
_
"Has given us problems and needed to be reset, does get hot if left in, not sure what to do, I didn't take the insurance and think I should of after getting this one that is not working right,,, bought it only to stream NEXFLIXS so I am not sure what to do"
_
"I think I got a bad unit been on the phone with amazon's service department all they told me to do is do a factory reset but still having the same problem with the movies freezing and stopping 3 to 4 times during the movie its not my internet connection or the tv tried it on other tv does the same thing I hope writing this will help them to resolve the problem"
_
"The issues are not awful, just a real hassle to have to reset the feed, or worry about security."
_
"After I reset my cable modem the problems went away."
_
"Then the Internet wouldn't connect (though my connection was decent) so I reset it, but when I had to log back in it wouldn't accept my Amazon ID the first 100 times I put it in."
_
"I had to reset the remote a few time and good news is the voice control seems to work quite good."
_
"Had some issues with it skipping on some movies but called customer service and reset it and it's all good now! "
_
"Even on my old, outdated Wii I can reset the Hulu or Netflix software from my remote if I have a problem, and most of the time that resolves my issue."
_
"holy crap ... both sticks were shipped in GERMAN language - unable to easily solve .. factory resets dont work .. now I have to deal with customer service- that probably makes a minimum wage and doesnt care .... looks like these are going to be promptly returned"
_

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Resolution

Resolution:
"I chatted online with an Amazon rep and asked if there would be any problem with resolution when doing that and he said there wouldn't be."
_
"Annoying as that is, an equally irritating factor is the persistent low and blurry resolution of the content, ESPECIALLY Prime movies."
_
"Anyone else have this problem that could offer me any tips or resolutions? "
_
"So this device added nothing new, except to have netflix on the big screen (but resolution was not that good - it's actually better on the PC or laptop!"
_
"It's not able to dumb-down resolution for slower speeds."
_
"Resolution is unacceptable."
_
"We use a small, moveable television in the living room (rather than the larger one in the media room) and it works well but there's an issue with the resolution sometimes."
_
"Pure beautiful programs in HD resolution no less in less than 10 minutes!"
_
"When I set this up I actually took it down into a basement where there is no Wi-Fi router so I'm picking up the Wi-Fi through the floor and I'm about 25 feet away form the source and it worked perfectly with a high resolution picture and excellent sound."
_
"The HD resolution is remarkable."
_
"The resolution is beautiful and it is controlled with ease."
_

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Responsiveness

Responsiveness:
"User interface is okay, but the responsiveness of the remote to device is terrible."
_
"The device performance has been a disappointment so far - if you are used to the instant responsiveness of an AppleTV, you will be disappointed with the jerky and often out-of-sync response of the UI to key presses on the remote."
_
"I have not been as happy with the responsiveness of the playback."
_
"Wish the search system was more reliable as it does not always show every provider that being said this is a must have for those who do not have smart tvs or are dissatisfied with the speed and responsiveness of other systems"
_
"Need to work on some glitches with the responsiveness in the remote."
_
"Unfortunately, the responsiveness outside the main OS leaves much to be desired."
_
"I have never had any problems with the remote's responsiveness on my regular fire stick, yet the voice activated remote constantly freezes for long stretches (30 seconds or more) before you are able to use it again."
_
"Good quality fast responsiveness"
_
"Love the responsiveness if you have a good internet connection."
_
"The use of bluetooth for the remote is a great addition and makes the responsiveness of the system seem almost instantaneous."
_
"Overall can't complain about the responsiveness and ease of use of the fire TV stick"
_

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Setup

Setup:
"I wish there would be a better selection of free anime (especially non dubbed).Setup couldn't be any easier."
_
"This product could not be easier to setup."
_
"It could not be easier to setup, and navigation is a piece of cake."
_
"I've never experienced an easier setup of any electronic device, this is simply, plug in, turn on, and you're good to go."
_
"The Customer Service people refused to consider the stick might be faulty, and insist the problem is with my setup."
_
"The menu navigation is a bit confusing annoying, and the initial setup was not as simple as I expected (I wanted to just plug it into my tv and viola!"
_
"Quick shipping, easy set-up until ask for password."
_
"Quick, easy to set-up and use, portable, and has an excellent voice remote."
_
"Setup was easy."
_
"It was easy for my husband to setup and we were able to setup Netflix, Youtube, etc."
_
"The setup is easy."
_

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Simplicity

Simplicity:
"Enough of the negatives...For the price and simplicity, this device is great."
_
"Highly recommended for the simplicity."
_
"but I've found I like it's simplicity and ease of use."
_
"Both were adequate but the simplicity of the Amazon Fire far exceeded our expectations."
_
"Amazing simplicity and speed"
_
"Fast delivery, and I love smooth simplicity of this device."
_

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Slick

Slick:
"the only little problem the remote is a slick..but overall very please with it!"
_
"The interface is slick and beautiful and it's Android based meaning there are numerous apps available."
_
"It is a slick device that seems to work well otherwise but no Slingbox support is a deal breaker."
_
"Remote is pretty slick too."
_
"It is slick, ergonomic and very easy to operate."
_
"The only good thing about this product is the slick remote but what's the use when you can't watch a video peacefully."
_

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Slow

Slow:
"I have fast Internet service and a great router that works with no issues when streaming Roku,Wii u, Ps3, my galaxy tab s but when I try HBO go , encore , pretty much anything on the fire stick it hs major hiccups and slows down I have tried everything including lower the visuals to 720 ."
_
"Most of the time the UI has a good response, but there are other times where it slows down to the point where it can be 4-5 commands behind and or seems unresponsive."
_
"We have 2 Roku 3's and an older Roku 2 that we thought was pretty slow but not like this thing...Plus it's always finding new REMOTE when you use it We only have the one..We are going to replace this not ready for market Firestick with a new ROKU for Christmas...Oh we had bought the NEW FIRETV BOX on Pre-order and that was a waste of time SENT it back because it was not working very well at all, kept resetting it self and losing WI-FI all the time...AMAZON has a good idea but come on the Remote is seriously lacking and this Stick thing is way to slow....I think they need to fix the quality problems maybe a firmware update...BUT SOMETHING IS WRONG...Also know a few more people with pretty much the same issues"
_
"Amazon plays dirty and slows down all video speeds streaming from non Amazon video services like Netflix and HBO go."
_
"only problem i have with it is that it is very slow.....freezes while playing games....."
_
"its still very slow...interface not very easy to use"
_
"Most of the time the UI has a good response, but there are other times where it slows down to the point where it can be 4-5 commands behind and or seems unresponsive."
_
"Pretty slow..."
_
"Beyond that the interface with this product is amazing very rarely slows or stalls."
_
"You can't really power it off the USB from your television set either, the processor slows to a crawl when under powered and Amazon recommends the unit be plugged in directly to a power outlet when you try to power it via TV USB."
_
"Stick was easy to use but very slow.. Movies were always buffering."
_

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Sound

Sound:
"The last couple of times that I was watching something on the Fire Stick, the visual was lost but the sound continued, which is actually very frustrating since it has always seemed to happen at climax moments in the show movie I was watching."
_
"It streams a crap pic and then freezes with the sound continuing - then the crappy pic speeds up to catchup with the sound."
_
"The sound cracks and pops constantly and makes it annoying to watch anything."
_
"The sound was also not a clear."
_
"Failed to mention that it will not produce sound through a Sound Bar or Sound System."
_
"Sounds terrific, however......after installing the stick, which was easy, none of the movies or tv shows would play the video...Got the error message HDCP not authorized.....called amazon and spoke to a guy who tried to convince me that my tv's were not HD."
_
"When connected and working properly, the Fire Stick is really nice with excellent sound and video, and I like the user navigation features."
_
"It recognized it in two seconds and sounds great."
_
"Video and sound quality is excellent."
_
"The sound is good now."
_

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Speaker

Speaker:
"We spent hours trying to figure this out and I don't think it's Primes fault but that my speakers don't have a high enough connection to relay sound through the speakers sometimes."
_
"I will still use my Blu-Ray player to play my DVD's but it was worth purchasing; the first thing I ventured into was the Amazon music.....not only did it come in perfect over my surround sound speakers but you get a beautiful scenic screensaver along with it for your viewing enjoyment!"
_
"My only complaint is there is no way to connect to external speakers."
_
"There's no way to run the audio through my receiver so I can only listen on my crappy TV speakers."
_
"It doesn't connect to bluetooth speakers, which I think is sort of an oversight on Amazon's part."
_
"Here's why: I use a Yamaha YSP-1000 sound projector on my 65 TV and there's a problem: the stick only used the TV's speakers and doesn't take over the Yamaha sound projector like my DVD player and Cable Box do."
_
"I love that I was able to hook it up to my Bluetooth ottoman speaker that is in my living room even though I use this in my bedroom."
_
"(The Echo has great little speakers but a full 7:2 sound system obviously blows it out of the water."
_
"Pandora sounds pretty limp with just the TV speakers."
_
"I'm not sure if this is possible but being able to use a Bluetooth speaker with it would be great as well."
_
"excellent, but could not connect to a speaker system so it did not meed my specific needs"
_

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Speed

Speed:
"The interruptions,notices of slow internet connections, speed and user unfriendliness are CRAZY frustrating!"
_
"However, the speed of the device itself is frustrating."
_
"It freezes up all the time and its really slow and frustrating to put up with."
_
"The UI navigation is slow, about the same as our ancient Roku 2, which is somewhat disappointing but tolerable."
_
"Terrible terribly slow unresponsive menu system."
_
"it's really slow, and often has UI problems.. video playback is ok, but navigating the interface is just not great."
_
"Offerings on the fire tablet apps work well and streaming from the tablets is great along with download speeds."
_
"Good service and fast delivery, thanks."
_
"It came fast and easy to install."
_
"It's usually pretty fast and great for watching Netflix or Amazon prime, as well as streaming music, Bloomberg news and playing games (the features used most in our house)."
_
"works great no buffering fast shipping"
_

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Starting

Starting:
"I love it my parents find it a bit hard to use after a few times explaining they are starting to enjoy it"
_
"But I don't want to go to another department to go through troubleshooting starting with the internet is the problem, it works on everything else....I understand that everyone had their scripts but I'll buy a refurbed apple TV and give this to someone who can reset the thing every day."
_
"Not happy at all bout it to watch stars play and all I get is error starting app please try again later... No starz play or encore play for me...."
_
"1) When I tried to access prime video, it did two horrible things: a) Charged me $104.94 for starting a prime membership, while I've been a prime member since 2013. b) Wiped out any record of my previous prime membership of 2+ years2) The remote stopped working 30 minutes after I started using it, this was literally all new - remote, batteries, the whole package.3) Customer service will NOT help you."
_
"When I talked to a friend about what streaming system to purchase he recommended the Roku, but I choose the Amazon fire stick due to the cheaper price, now I'm starting to regret my purchase."
_
"Some of the menus are a bit confusing, but I am starting to get the hang of it."
_
"I love it my parents find it a bit hard to use after a few times explaining they are starting to enjoy it"
_
"Keep up the great work with product development, really starting to embrace your products."
_
"Not happy at all bout it to watch stars play and all I get is error starting app please try again later... No starz play or encore play for me...."
_
"Easy to install, good instructions for starting, and lots of choices! "
_
"The video quality is fantastic on Netflix and Amazon Video and recently starting using Hulu Plus."
_

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Streaming

Streaming:
"own a roku and a fire stick, i like the roku better, the fire stick parental controls are more complicated and not as good but still a good item for streaming netflix"
_
"Even at half price, i am still calling this the worst transaction i have made for the sake of streaming."
_
"Solved all my streaming problems my smart TV is a few years old and after the last update I had a audio problem streaming movie Fire TV Stick solved that and at a great price! "
_
"I have been using a Netgear streaming device for a few years now with frustration over how much it kept trying to buffer."
_
"The reason I didn't give it 5 stars is because it does have one annoying issue - after a couple days the video (streaming Netflix) starts getting choppy or has to stop to buffer frequently."
_
"Fire sticks are the best way to go for streaming devices."
_
"Great streaming for the price."
_
"So, if the Fire Stick doesn't offer any free streaming services then what good is it?"
_
"I have never had an issue with streaming and buffering on my Roku - excellent video quality."
_
"Offerings on the fire tablet apps work well and streaming from the tablets is great along with download speeds."
_

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Transparent

Transparent:
"We thoroughly enjoy the stick because we have been able to see House of Cards and Orange is the New Black on the free Netflix, and all of Transparent, along with other very good Amazon series and free movies."
_
"I have certainly enjoyed Transparent, Curb Your Enthusiasm, and Catastrophe, but have found little else to attract me."
_
"I came to the fire stick under duress only because I like Prime video and love Transparent."
_
"DEFINITELYYYYYYYY recommend getting Amazon Prime so that you can enjoy the great shows that they have to offer (I LOVE TRANSPARENT! )"
_
":-) Works great and just loved watching Season 1 of Transparent...."
_

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Unresponsive

Unresponsive:
"Terrible terribly slow unresponsive menu system."
_
"Most of the time the UI has a good response, but there are other times where it slows down to the point where it can be 4-5 commands behind and or seems unresponsive."
_
"The steaming is terrible, it's unresponsive, & the audio cuts out too often."
_
"I'm a bit disappointed in how it cuts out and can be unresponsive at times."
_
"What's more, the controller (which I purchased separately) has a terrible feel and is incredibly unresponsive."
_
"There were couple of other problems (distorted screen, unresponsive remote) with a third party app but that could be that app's fault.3- The remote is nice but feels a little flimsy.4- Fast forward and rewind does not feel very responsive during watching amazon content, but works OK in other apps.5- It feels *very* warm even long after the active use."
_
"At first the fire tv remote was very unresponsive while the fire tv remote app was working great."
_
"Works good at times, but after about an 1hr or so, it lags and starts to become unresponsive, but other than that, it is great"
_
"It works great, the remote is kind of unresponsive sometimes, but it's not a huge problem."
_
"I love the thing so much, but it's laggy and unresponsive on start up the majority of the time."
_
"It's small and easy to misplace and the buttons seem unresponsive at times requiring multiple presses before the stick seems to get the message."
_

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Usability

Usability:
"Awesome to just keep plugged in and hidden behind the tv with great usability and the remote has a really good range"
_
"I bought the Fire TV instead, it works from a network perspective but from a usability stand point it does not work well with my ISP."
_
"Amazon's attempt to pigeonhole users into Amazon services on the Fire TV doesn't sit well with me, and it takes away from the usability of services on what could be a fantastic device."
_
"very disappointed with stability, connectivity and usability"
_
"Not the best usability."
_
"No complaints on speed, quality, or usability."
_
"Awesome to just keep plugged in and hidden behind the tv with great usability and the remote has a really good range"
_
"The usability of the FireTV Stick was great until it stopped working and needs a power cyclone which is more and more frequent."
_
"With better app options, easier usability, and most importantly much faster."
_
"I thought the usability would be great because it coming from Amazon but it that was not the case."
_

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Video

Video:
"(Oh by the way, the movies do play on my mac and iPhone, but it is hard to curl up with a computer or an iPhone to watch a movie."
_
"Sounds terrific, however......after installing the stick, which was easy, none of the movies or tv shows would play the video...Got the error message HDCP not authorized.....called amazon and spoke to a guy who tried to convince me that my tv's were not HD."
_
"Love it other than my five year old sometimes being frustrated when he sees his favorite shows or movies and we realize they aren't Prime! "
_
"The closed caption problem (out of sync with the scene) is an Amazon Video problem."
_
"I like being able to watch my Amazon prime videos as well as Netflix and Sling."
_
"It is good tool to stream prime video."
_
"My daughter loves her fire TV stick with the access to videos, music and games! "
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"Sounds terrific, however......after installing the stick, which was easy, none of the movies or tv shows would play the video...Got the error message HDCP not authorized.....called amazon and spoke to a guy who tried to convince me that my tv's were not HD."
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Warranty

Warranty:
"It's as if it was specifically engineered to fail just after the warranty expired."
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"Based on the fairly numerous reviews where people complain of failure outside of warranty, I purchased the SquareTrade 3-year extended warranty for only $8."
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"I am now just a month and a half past my warranty and it is completely dead."
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"I'm really surprised that they won't stand behind there name and replace this unit 1 month out of Warranty for a faulty device."
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"After I spent 10 minutes on the phone describing my problems with the Fire Stick asking for a replacement under warranty, I was told I needed to be passed on to a different tech support individual who would help me."
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"I missed the return day by 1 day and Amazon won't replace the stick under their 1 year warranty because it was physical damage."
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"Product lasted few days over one year, warranty over, but when it work, work very good."
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"This product is great if you only want it to work during the warranty period."
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"Piece of crap first one I bought crap out they send me a second it crap out now they tell me that if I want another replacement I have to pay for it even if the second one is still under warranty you want something good go with the Wetek Core 110% better than the crap that amazon sells"
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"Great for just a little bit, and then stops working once out of warranty"
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"Now it reboots at that Amazon splash screen logo (same as my Fire TVx3 have done)Since I am past the warranty they will not replace the faulty device."
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