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Fitbit Charge HR Wireless Activity Wristband Black Small by Review Summary ,  Sep 25, 2015

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Fitbit Charge HR Wireless Activity Wristband, Black, Small
Report Date: 09/25/2015
Based on 8746 customer reviews
Overall satisfaction: 4.1
Returned or considering to return: 6.3%

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Frequently Mentioned by Customers:


Individual Feature Rating
Comfortable4.6   average
Vibration4.6   average
Motivating4.5   average
Vibrate4.5   average
Apps4.4   average
Dashboard4.4   average
Fitness4.4   average
Track4.4   average
Reliable4.3   average
Accurate4.2   below average
Fit4.1   below average
Tracking4.1   above average
Sleep4.0   average
Charging3.9   average
Monitoring3.9   average
Sync3.8   above average
Bluetooth3.7   average
Run3.7   average
Strap3.7   average
Movement3.6   average
Swimming3.2   average
Battery3.1   average
Connection3.1   average
Sensor3.1   average
Waterproof3.1   below average
Charged3.0   average
Shower3.0   below average
Wearing3.0   above average
Connect2.9   below average
USB2.6   average
Support2.5   below average
Wide2.5   average
Button2.3   above average
Warranty1.9   average


Quotes from the Reviews - What People Say about:

Accurate

Accurate:
"I have found that if I stop for 10 seconds or so, it catches up, but this is still pretty annoying because you want the most accurate figure.2."
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"I would not recommend this product at all if you are looking for accurate results."
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"Only complaint is the HR monitor isn't completely accurate when doing weight training or boot camp style exercises but that's mainly because of it reading from the wrist."
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"It's not exceptionally accurate, but it's good enough to be highly useful."
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"Tap sometimes not responsiveHeart Rate monitor not very accurate all the timeWrist band started to irritate and cause me a small rash on my wrist ."
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"It is drastically inconsistent and in accurate"
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"Super easy to use and very accurate."
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"I have found that if I stop for 10 seconds or so, it catches up, but this is still pretty annoying because you want the most accurate figure.2."
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"So overall calculation of the calories I burned is not accurate (way off to my opinion).The overall design is nice and comfortable."
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"Some things I like:Pretty accurate count of floors climbed."
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"Works great and accurate enough for my needs."
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Apps

Apps:
"The app is nice, the challenges are fun, and it ties into lots of other apps easily."
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"No sleep cycle tracking, no smart alarms, not even connection between sleep (tracking) and heartrate.5) Official Fitbit apps and web interface are just horrible."
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"It seems that Fitbit only wants you to only Fitbit apps and make it so that it does not play well with others."
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"The problem with phone apps that tracks your sleep is that if you share your bed with your partner."
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"I found the iOS app to be OK, but not nearly as good as the Jawbone or Apple Activity apps."
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"So overall:Pros:ComfortablePretty accurateGood app interfaceSolid feature setUnobtrusive designConsNot well madeLack of durability - screen scratches VERY easilyNo water resistanceApp doesn't play nice with other apps."
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"There are quite a few apps that I use (like Lark) that I'd love to talk to iOS so it can accurately tell how active I've been."
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"I wish the app was more compatible with other apps and devices--such as Polar heart rate monitors, etc."
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"But I found the apps lacks of a easy way to view heart rate when I run."
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"The other fitness apps sync nicely with Fitbit's."
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"I've started tracking caloric intake as input much easier and more flexible than other apps I've used."
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Battery

Battery:
"keeps track of my activity even when the battery shows dead - like yesterday"
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"However, after charging it for 2 days, the battery was still entirely dead."
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"My only complaint is the battery needs to be charged every few days."
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"The only complaint I have is battery life, I wear it 24 7 and find it needs to be charged about every three days."
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"My one functional complaint is battery life."
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"Love it, its great, my only complaint is battery life, I never get 5days life, at best 2.5 days."
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"Pros: accuracy, comunity for challengeCons: duration of the battery, no more than 2 days if you are tracking sleep patterns."
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"I say decent because if you use the workout feature it drains battery life a lot quicker."
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"The battery is decent."
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"Battery life is decent."
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"Pros:- It fits very comfortably on your wrist- The battery can last about 3-4 days with full charge- It takes only about an hour to two to charge Fitbit (very fast)- Very responsive in heart rate, step count, stair count, and etc- Love it when it shows incoming calls with contact name- Tracks sleep (I need better sleep)Cons:- If you do not sync with your phone frequently, it can freeze up and take forever to re-sync with your phone."
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Bluetooth

Bluetooth:
"I had some problems with the Bluetooth, getting my Samsung to recognize it but that's it."
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"The not so good:~ The Bluetooth connections can be spotty at times."
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"The App and the Website offer quite a bit of interactive data for you to go through once you have synced it (although I have had some problems with the syncing, but will give the Fitbit the benefit of the doubt that it is the Bluetooth on my phone, rather than the device itself that is responsible for those problems)."
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"I had to jump through hoops to do the processes to attempt to re-pair the Bluetooth of the Charge HR to the PC and Smartphone app."
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"After my second attempt, which did not solve the Bluetooth problem, I contacted Fitbit and did not receive a reply for 5 days."
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"With Amazon's return policy still in force, and the comment from Fitbit about not flowing directions correctly, I surmised that the Bluetooth issue may be operator error."
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"Occasionally sync issues show up (sync via bluetooth to phone app) but other than than it perfect."
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"If your phone is near enough to send the text or call notification to your watch via Bluetooth, it's really easier to just look at your phone."
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"not sure it is my personal feeling or not, the connect with Bluetooth and wifi is faster and easier."
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"It's easy to sync with the included dongle, or Bluetooth and integrates seamlessly with Fitbit's online dashboard (and they're truthful about the information being your collected information to download to your heart's content)."
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"It looks great, took a full charge quickly and was easy to link with my iPhone 6 (via Bluetooth) and set up on the excellent Fitbit website I knew well from my 2 years with the Fitbit One."
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Button

Button:
"Today the lone button is unable to pushed in without using my desk as leverage."
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"the little black plastic piece that surrounds the charging port and the button literally broke OFF the watch and will not stay in place."
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"It does not record steps, and the button fails to bring up the menu."
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"Update #1: I can't believe I have to update my review 10 minutes after originally writing it... the entire piece inside the band (where you insert the charger and that holds the display button) has broken off."
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"I've found the tap sensor to be a little inconsistent, but the button and flip seem to work pretty reliably."
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"Reasons I wanted it:1) I'm a 32 year old mom of 4 kids, not in the greatest shape, so I figured this would be a way I could motivate myself to get active.2) I thought the HR monitor would help me gauge how many calories I burn during a typical 30 minute workout video.3) I'm also participating in a 10,000 step challenge at work so I liked that I could tap a button and seeing how many steps I had without having to sync to my phone first4) I like the Fitbit App - It's nice to see how many steps friends have and challenge myself to beat them."
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"Recent software updates have added the ability to lift your wrist up and see the time, without pushing a button, which is a great addition."
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"For example, something I ate within the first few days (but never again) shows up in my Recent foods-no way to copy a food from a previous day (like MyFitnessPal)-settings don't always stick - for example, Dominant or non-Dominant wrist-workouts will sometimes be duplicated-sleep interpretation should be taken very lightly.... does not do a great job of distinguishing restless vs awake or REMOverall - a decent product, except the fragility of the button on the band."
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"I've found the tap sensor to be a little inconsistent, but the button and flip seem to work pretty reliably."
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"It tracks my workouts amazingly, and initiating the workout mode is as easy as clicking a button."
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"Reasons I wanted it:1) I'm a 32 year old mom of 4 kids, not in the greatest shape, so I figured this would be a way I could motivate myself to get active.2) I thought the HR monitor would help me gauge how many calories I burn during a typical 30 minute workout video.3) I'm also participating in a 10,000 step challenge at work so I liked that I could tap a button and seeing how many steps I had without having to sync to my phone first4) I like the Fitbit App - It's nice to see how many steps friends have and challenge myself to beat them."
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Charged

Charged:
"There was no warning; I just tried to check my heart rate at the gym, and the FB was dead (although fully charged)."
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"It's dead again like 30 mins after fully charged."
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"My only complaint is the battery needs to be charged every few days."
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"Only downside is that it has to be charged more often than advertised."
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"The not so good is the fact that when fully charged it should last 4-5 days when it only lasts 2 1 2."
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"Like it but the only complaint I have is it does not stay charged long."
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"I charged it up and put it on and it tracks everything so well!"
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"The battery life is good so far; I charged it last Friday and it looks to be good to go for another couple of days (I don't leave the Bluetooth on)."
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"the first few days it needed charged more often but now I can easily go 5 days without charging it just depends if I spend lots of time checking it and syncing it."
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"I find it has to be charged about every 3 days which I did think it would be longer than that, but on a good note it changes complete with in 2 hours."
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"It only takes a few hours to charge and only needs charged every few days - which is great!"
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Charging

Charging:
"The only complaint is the amount of charge the unit has and how quickly you need to replug it back in."
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"Charging is weird."
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"CHARGER CABLE TO SHORT AND HARD TO MAKE STAY CONNECTED"
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"It is a shame since I do love the features of the fitbit charge HR it just is not reliable so I have gone back to my good ole garmin vivofit."
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"However, after charging it for 2 days, the battery was still entirely dead."
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"This thing is great About the only complaints I have are (1) the cord for charging is rather short and (2) It would have been so easy to use a USB Micro instead of their proprietary connector and seal it with a flap like most cell phones and GPS units."
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"I am thoroughly enjoying my Fitbit Charger HR! "
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"I really love my Fitbit Charge HR."
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"I've been using this Fitbit Charge HR for about 2 months now, and it works great."
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"The Charge HR is great."
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"The Fitbit Charge HR is great."
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Comfortable

Comfortable:
"Unfortunately I give it 1 star for comfort."
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"The only negative is that the band is too wide and at night it is not as comfortable as the Flex."
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"Fit is a little weird, but it's still comfortable."
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"I live the capabilities of this product, my only complaint is it is not comfortable! "
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"It's not perfect, and I don't think I would recommend it for the hard core weight lifters or cross fitters out there, but I feel like it has some clear advantages over it's competition:- automatic sleep detection (no need to mentally log what time you fell asleep, or remember to put your tracker into sleep mode at night and then take it out again in the morning)- continuous heart rate- display (might not be a huge deal to some, but I want to be able to know my stats without my phone)- software (easy to use, food log has bar code scanner)Again, this tracker isn't perfect, and it definitely needs some improvement in some areas:- logs steps while driving (I have a short commute, so the difference is only about 20 steps, but I can see this being a huge problem for others)- comfort (I would actually prefer the HR monitor in the wrist strap like the Jawbone Up3)- call alert is uselessI would recommend this product to anyone looking to get themselves into wearable fitness trackers"
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"- comfortable to wear 24 7 (although I heard they changed clasp design and band material since original release in Dec 2014 Jan 2015 and newer models are not as comfortable)- not accurate heart rate, step counting, or sleep tracking."
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"It is comfortable, light, and comes in pretty colors."
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"Overall, the device is well constructed, comfortable, not too big (I'm a 5,10 male), and provides good functionality."
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"So overall calculation of the calories I burned is not accurate (way off to my opinion).The overall design is nice and comfortable."
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"In regards to the buckle I have a relatively small wrist and wear it 3-notches in, which feels pretty comfortable to me without being too tight."
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"While I really liked my Flex, the Charge HR is more comfortable and does more for me..."
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Computer

Computer:
"Beyond disappointed as it broke today (while sitting by itself connected to my computer to charge! )"
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"I would not recommend solely on the fact that you have to plug into computer ever 4 or 5 days."
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"Unfortunately, the HR Fitbit does sync with my computer and I will have to turn the wristband."
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"I like the idea that I can see an instant read-out rather than having to wait to see it on my computer or cell phone...just don't trust the accuracy."
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"Hard to sync with the computer."
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"I am on day 3 of this issue with no fix)After latest uninstall attempt on the computer the dongle no longer is trying to install the software."
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"It was disappointing to learn this will not sync with my phone (HTC One, and a known issue with Fitbit but I had no idea when I bought it), but it would sync with my computer and my Kindle, so I wasn't too worried about it."
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"It is motivating to see the daily outputs and it syncs easily with my computer."
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"I have a widget on my phone which gets pretty in depth, especially if you go into the mobile menu... on you computer you can take it to the next level."
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"When you sync the device with a smartphone or computer, you get more detailed information, graphs, and recommendations."
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"I am a bit of a technophobe and got it running on both my computer and phone without a single hiccup."
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Connect

Connect:
"I had 3 Flex's all malfunctioned finally got warranty on third one...never used them near water..charging mechanism stopped working on all 3....and bands broke at where it connects w display -I have 6 broken bands-upgraded to HR 3 months ago -worked like a charm until 2 weeks ago-won't sync or syncs w crazy #'s-I would hit 10,000 steps and I would sink and it would register 2000."
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"The only other negative is the way the charging cord connects to the device--it doesn't hold securely, and the short length makes it awkward to ensure it is properly connected."
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"The bad: 1) Biggest problem is that the part that connects to the charger (that connects to your computer), which is also the part that has a button for scrolling on the watch, totally came apart despite my being very careful with the device and not wearing it in water."
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"-Syncing fails more often than I would expect, but it eventually connects and syncs (haven't lost any data or anything like that, but I get a lot of Tracker Not Found messages).So far, I am very pleased with this Fitbit."
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"It fits well, holds a charge, and connects wirelessly to phone and computer."
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"It's easy to operate and connects right to my iPhone."
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"my wife is really loving this, helps her with her exercise tracking it connects perfectly with Runkeeper and MyfitnessPal to give you a wealth of information to guide you to your fitness and weight goals."
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"It connects seamlessly to my iPhone."
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"The clasp is very secure and the watch band has never popped off like other bands (VivoFit, original FitBit bands, etc)Long battery life between charges (5-7 days)Connects to the robust and active FitBit network and connects to many health plans."
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Connection

Connection:
"CHARGER CABLE TO SHORT AND HARD TO MAKE STAY CONNECTED"
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"Beyond disappointed as it broke today (while sitting by itself connected to my computer to charge! )"
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"I connected a USB extension to it so my problem is solved."
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"I love being able to connect with friends and family to compete in step challenges."
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"Horrible won't connect won't update won't turn on certainly being returned"
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"Love connecting with my friends and challenging them keeps me moving."
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"Love being able to connect and compete with friends and the hubby."
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"I like the other aspects of it though - the altimeter, the display, the bluetooth connection with my phone that shows me when someone is calling - these are all great."
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"I love being able to connect with friends and family to compete in step challenges."
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"It also will connect with your smartphone (I have an iPhone) to sync your information, as well as to notify you when you have a call."
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"Firstly it was easy to set up, I have a Samsung S4 mini and it synced very well and I have not had any problems that I had read about with losing connection etc."
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Dashboard

Dashboard:
"I am so disappointed with this device and with the information on the dashboard."
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"The fitbit app and dashboard is easy to use and you can challenge friends to help motivate you."
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"The first month I had the device, there were several times where the online site would go down completely and I was not able to access the dashboard."
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"It was a challenge everyday to get to my dashboard to see my stats."
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"DASHBOARD - It is hard to find settings and to change things."
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"On a side note: FitBit dashboard website is horrible - sounds like it was created by a person who has no clue about fitness and how to represent the data... (Ok FitBit - go ahead and look at awesome Garmin's dashboard and do something similar!"
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"The dashboard is really user friendly."
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"The dashboard is also excellent."
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"Works pretty good with the PC dashboard, but there's issues with the data syncing with the Android app."
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"The dashboard and tracking features are amazing."
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"The dashboard is impressive: you track you activities including food, water, sleep, exercice and other."
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Display

Display:
"I had 3 Flex's all malfunctioned finally got warranty on third one...never used them near water..charging mechanism stopped working on all 3....and bands broke at where it connects w display -I have 6 broken bands-upgraded to HR 3 months ago -worked like a charm until 2 weeks ago-won't sync or syncs w crazy #'s-I would hit 10,000 steps and I would sink and it would register 2000."
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"The biggest drawback, I think, is the display."
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"I have V64 (displays upon restart) and many customers are complaining about everything from frozen screens to broken display to won't turn on at all."
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"Having to tap it while the display is invisible is a challenge to say the least."
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"Style is lacking and display hard to read sometimes on small wrist."
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"I love how I can see the display."
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"That said, the display is clear and easy to read because it is bigger.3."
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"The screen displays a bit of a purplish tint which looks good since the whole watch is plum"
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"So, although I think it's great that the display shows information of your choosing when you tap it and the time when you lift your arm, it's pointless (if you need reading glasses)."
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"Together with the smartphone app and especially the website (on a large display), it does provide interesting (pretty) data analysis that could motivate one to a healthier lifestyle."
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Fit

Fit:
"I have a small wrist so I got the small sized band and it fits pretty well.. my only complaint is that I'm still not used to how it feels on my wrist when I'm sleeping (but I like the sleep tracking feature)."
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"I have nothing negative to say about the fit bit."
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"This is the third different style of fit bit that I have own, and I am having the same problem with it that I had with the others."
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"Disliked .... fit terrible."
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"My husband bought himself a Fitbit too a few days after I got mine because he noticed how much it was improving my mood (I suffer spurts of depression) and challenging me to get fit."
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"Fit is a little weird, but it's still comfortable."
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"Fits great."
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"I have a small wrist so I got the small sized band and it fits pretty well.. my only complaint is that I'm still not used to how it feels on my wrist when I'm sleeping (but I like the sleep tracking feature)."
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"I wear it on the third and fourth holes and it fits great."
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"I love the Fitbit and it fit well but I didn't receive my extra warranty from Canopy"
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"It fit's well."
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Fitness

Fitness:
"Using this for a walking challenge at work, syncs with my FitBit app and then to my work related app for my fitness challenge using my android phone."
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"Love the fitness measuring capabilities but disappointed with limited charge capability."
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"For now, there probably is no perfect wearable fitness monitor available."
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"Love:- all the activity tracking features since I'm obsessed with fitness but hate logging activityWish Features:- wish they'll release a waterproof version since I swim and surf- wish the band was less bulky and came in more colors (would be more attractive for female users)- really wish they'd improve the food logging feature; it's really bad compared to Lose It and MyFitnessPal since it's difficult to search through the database and the database isn't as comprehensive; it also doesn't look as nice since it doesn't have the mini food icons and doesn't allow you to re-sort your food as easily as in Lose It and MyFitnessPal; this is the main reason why I rated it as 4 instead of 5 stars"
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"I also was able to connect it to My Fitness Pal app and I haven't been able to do that with the Fitbit yet."
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"Had the Charge without HR--also a good piece of fitness trackers."
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"Great fitness tracker! "
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"I think this is a great fitness aid and i've recommended to a lot of people, it keeps activity in the front of your mind - however results need to be treated as a guideline, so as long as its only being used for approximate results it's amazing, it has some draw backs for example it doesn't track cycling (which can be tracked with other apps from a mobile anyway) but overall the positives far out weigh the few draw backs."
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"I've been wearing it all summer in the pool with me, and has been a great tool towards my fitness goals."
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"Great aid for fitness and weight-loss tracking."
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"Perfect for anyone into fitness!"
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Monitoring

Monitoring:
"Sleep monitoring isn't very accurate."
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"I read a LOT of reviews to know if it was worth buying it and I must say since this is not the most accurate watch to monitor your workouts I totally love it, I'm not a professional and I don't need more (alright, maybe one like this but with GPS) and SOMEHOW it encourages me to keep running or working out or WEARING IT ALL THE TIME."
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"Even I believe the sleep monitor is not accurate, one day I had a long day at work and crashed at night."
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"Love it... for anyone w heart problems, the heart monitor is very good."
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"The heart rate monitor caused significant irritation and discomfort on my wrist."
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"The heart rate monitor is not perfect--especially for interval types of exercise, but it works reasonably well."
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"The heart rate monitor is very accurate and even the stair tracker is accurate."
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"The heart rate monitor seems to be accurate when compared to other monitors."
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"I love this watch, especially that it has a heart rate monitor and also the new clasp to tighten it."
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"This does not even count my steps correctly (over by up to 10%).I now just use it at night to monitor my sleep patterns, who knows how accurate that is because the heart rate monitor does not match my chest worn work out monitor (by fitbit's own community website admission it is not a heart rate monitor).The dashboard is cool for logging eating and workout activity, but the nutrition table does not count cholesterol or saturated fats which can be found by other sources but why? "
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Motivating

Motivating:
"The Fitbit challenges are really fun and motivating."
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"You'd be surprised at how motivating these little challenges are!"
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"Me and my friends have challenges and it has been a huge motivator."
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"I really like the motivating fun features of FitBit challenges and earning badges."
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"The community on fitbit through the app is very supportive and the challenges between friends is a great motivator."
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"The best part is you can challenge friends and family so he is a great motivator for others."
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"The Fitbit challenges are really fun and motivating."
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"wife got me into using this and it does a great job of motivating you do to more and track your progress."
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"This is very motivating and the heart rate reading appears to be very accurate most of the time."
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"It's a great motivator for going from couch to a more active lifestyle not only with exercise but nutrition and calorie count."
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"I find the step counter and the heartrate monitor to be accurate enough for my purposes and the entire experience is motivating me to make better choices."
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Movement

Movement:
"Counts arm movements as steps therefore not accurate in my line of work."
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"The phone notification feature doesn't work at all on any of my devices, and it mistakes my hand movement sometimes as steps."
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"However, it is inaccurate as it will measure arm movements and other movements that are not steps which results in a problem if you want to count steps reliably.."
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"The Step Counter is not accurate probably overly sensitive to your movements."
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"It counts steps based on arm movement so it is not very accurate, same with the stair counter, on day it told me I went up 50 flights of stairs I even got a badge for it, when I never hit a single stair that day."
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"I don't believe the wristbands are as accurate since they record arm movement as activity whereas the Fitbit One seemed to count only steps."
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"I love it- keeps me very mindful of my movements!"
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"The criteria used (wrist movement) to define sleep quality is spurious, at best."
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"Hopefully it holds up in the long terms as I do enjoy having this track my daily movements."
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"Love it but it does track arm movement as steps sometimes"
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Moving

Moving:
"Not 100% accurate as it counts being in bed not moving as sleeping which is something you get to see on the fitbit web site dashboard."
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"It definitely motivates me to get moving, both with steps & workouts and seeing how I stack up in challenges with my friends."
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"The steps aren't completely accurate since moving your hand counts as steps."
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"Love connecting with my friends and challenging them keeps me moving."
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"It also wasn't very accurate, it said I was moving when I know I was asleep."
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"Need to keep moving it around on the arm as it irritates my skin if unmoved in 24 hours"
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"The Fitbit lets me know it's time to get moving, get more steps and stairs in my day, and it's FUN!"
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"Love connecting with my friends and challenging them keeps me moving."
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"love this device, it has motivated me to get up and get moving for the 1st time in my life."
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"Love the competition it brings from my children...keeps me moving"
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"Is a good product, unfortunately is not as much accurate as I thought, for example, when you are driving in the city (even if you set the fitbit properly) sometimes could counts a lot of extra steps (even hundreds more); idem when you are working in a desk or simply not moving a lot around, so I recommend increase a few your steps goal to measure your performance more accurately."
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Plastic

Plastic:
"I thought it would be like a smartphone screen, not just some clear plastic."
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"However, there are a few bad design decisions that made me return this watch:1) My main problem: The sharp, 90-degree plastic edges scratch everything."
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"The missing star is because the plastic face scratches REALLY easily."
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"Only complaint is I have a lot of light scratches on the plastic screen."
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"The plastic rubber connecting to the metal clasp broke."
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"This is OK for my Macbook Pro, since it's unpainted metal, but might damage plastic or painted metal."
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"Very good .One suggestion the plastic top over the information scratch easy."
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"The missing star is because the plastic face scratches REALLY easily."
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"As for day-to-day use, the plastic display collects scratches fairly easily, though the wristband and clasp are very sturdy and extremely comfortable."
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"Remarkably it not only held up to the mud run conditions (I was praying my ziploc would work and it did) but it tracked pretty darn well considering it was wrapped in plastic and shoved in my bra."
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"The plastic face is this product is very soft and easily scratches."
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Reliable

Reliable:
"People say the heart rate is not accurate but so far I've found it very reliable."
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"The Fitbit is still tracking all of my steps, etc., but I use it as my watch, and not having a reliable, working display is annoying."
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"Very disappointing, I thought I was buying something reliable."
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"Unfortunately I don't think there are any reliable wrist HR monitors on the market just yet."
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"My wife has the Charge and it has been very reliable for her, so I thought it would be nice to have the features of the Charge with the addition of the heart rate monitor."
_
"If you are sufficiently motivated by targets, however, have a notion that a data driven approach to your health and fitness would be a good idea, and want an easy to use, reliable, seemingly accurate device to measure and present relevant data to you throughout the day, I don't think you can go wrong with this device."
_
"Very rugged and reliable - I've had to reset once but very easily done with charger."
_
"Really accurate, slim and reliable."
_
"As a fitness tracker, the Fitbit Charge does a great job of tracking my steps, and I have found it to be highly reliable, and have had no problems whatsoever with its accuracy."
_

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Run

Run:
"The number of miles indicated when I run is not accurate."
_
"I buy this and only last me one week ,bracelet break and the calories was never right ,I love the size (runs small) and is not heavy ,but it sucks ."
_
"One problem i have is the pedometer runs all the time."
_
"Run time per charge seems close to advertised although I never run it completely dead."
_
"It is also slim enough that you wont run into any problems with it interfering with the sleeve on a dress shirt."
_
"The only time I run into issues is when weightlifting where I often get - - (unable to determine) or a heart rate much lower than what it actually is."
_
"I started with a misfit, which was a great test run but for real motivation and tracking tools Fitbit Charge HR is great."
_
"But I found the apps lacks of a easy way to view heart rate when I run."
_
"I am still adjusting this trying to find the sweet spot that will average the most accurate results when I run."
_
"Fit bit lacks in this space in my opinion...Was also expecting to have more capabilities with my 'friends' who v are preparing for a 12 k with me ... Like being able to add our training plan and be able to encourage each other to complete the midweek runs soloThat being said, I really like the sleep monitoring and the overall capabilities of the phone."
_
"I love the features but here is the run down after owning it for a few months."
_

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Sensor

Sensor:
"I've found the tap sensor to be a little inconsistent, but the button and flip seem to work pretty reliably."
_
"The core functionality of this fitbit model, the heart-rate sensor, is very inconsistent, especially during vigorous exercise."
_
"Even doing a long hike up a volcano which seems the ideal for this type of sensor,(long continuous walking) I can say it fails consistently with anything over 100hr."
_
"Heart-rate tracking: I've tested it against different heart sensors at the gym and it's pretty much dead on."
_
"Noting the already well documented rash problem some people are having and the already documented heart rate sensor issues I could not recommend this product to anyone even as a practical joke."
_
"Summery:I wasn't expecting great accuracy in the Charge HRs sensors, but it's way worse than I expected."
_
"Heart rate seems to match pretty well with the sensor strap on the treadmill."
_
"But hand washing is OK. Clean the back of it with a damp cloth every 3-4 days to keep the sensor working well."
_
"The heart rate sensor works great, I have only had a few times where it does not quite get the reading, but it is technology and it isn't always perfect."
_
"Heart-rate tracking: I've tested it against different heart sensors at the gym and it's pretty much dead on."
_
"The thing worked great until somehow the heart rate sensor on the bottom cracked."
_

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Shower

Shower:
"It can also be really frustrating to put the dang thing ON after a shower or bath!"
_
"Having to remove it to shower every day is a hassle."
_
"I wore my Jawbone UP24 for 8 months straight (except showers) until it broke without any rash or irritation."
_
"However, my screen broke less than 3 months after purchase which is of course outside the return date, so I am a bit disappointed with durability as I am careful with the band, taking it off to shower, and have not dropped anything on it."
_
"Charging it does present any problem as I usually charge it while I am in the shower."
_
"I thought it was me (not cleaning often enough after workouts or showers), but even after I was really careful, the problems just got worse."
_
"I have not had any problems wearing it in the shower."
_
"I wear this pretty much all the time except in the shower."
_
"However, my screen broke less than 3 months after purchase which is of course outside the return date, so I am a bit disappointed with durability as I am careful with the band, taking it off to shower, and have not dropped anything on it."
_
"It's comfortable to wear, and I love that it charges quickly--I usually charge it when I'm in the shower and drying my hair after a workout."
_
"Wife loves it, only takes it off to charge and shower."
_

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Sleep

Sleep:
"Sleep monitoring isn't very accurate."
_
"I am not able to use it to track my sleep because of this, even by wearing it loose, not tight."
_
"Even I believe the sleep monitor is not accurate, one day I had a long day at work and crashed at night."
_
"The recipient has tried both sleep functions and it isn't accurate."
_
"EXCEPT it doesn't work for a stair climber machine and there no way to manually enter steps on the app (not that I know of anyway)Sleep: I have no idea how accurate, but it's cool to look at when I remember to wear it to bed."
_
"Pro:Simple Interface on the deviceEasy to setupEasy to use App Website designDaily challenges (can be personalized)Tracks Activity, Distance, Sleep and Heart Rate (and food intake through the app)Great Motivational toolCons:Occasionally uncomfortable on the wristBattery life can seem to short"
_
"I got it because I have fibro and I wanted to be able to track my sleep and activity "
_
"I loved the tracking, it seemed very accurate and I was so interested to know of all my interrupted sleep."
_
"It works fabulously for tracking your sleep restlessness and I love how it tracks my heart rate during workouts so I have a better idea of how many calories I'm burning in each workout."
_
"This does not even count my steps correctly (over by up to 10%).I now just use it at night to monitor my sleep patterns, who knows how accurate that is because the heart rate monitor does not match my chest worn work out monitor (by fitbit's own community website admission it is not a heart rate monitor).The dashboard is cool for logging eating and workout activity, but the nutrition table does not count cholesterol or saturated fats which can be found by other sources but why? "
_
"I really enjoy the sleep feature and the tracking on my sleep everyday and I love that it auto ditects sleep which is something that I would continually forget to set on my old Fitbit each night before I went to bed or even when I woke up and it was throw my accounts off."
_

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Strap

Strap:
"As many have said readings during vigorous exercise are largely inaccurate, and I discovered that compared to my HR strap, resting readings are also terrible."
_
"Just remember it still will not be 100% accurate, you need a chest strap for closer calories burned from something like Polar FT4 Heart Rate Monitor, Blue Orange"
_
"Unfortunately, aside from not having a rash from the strap (at least not yet - I *am* meticulous about cleaning it my forearm and keeping them both dry), I have found pretty much every drawback from other negative reviews to be true."
_
"The only issue I have is that because it's made of rubber, sometimes it's hard to remove the strap from the buckle."
_
"But with all the cute backless fitness tops on the market these days, I've grown weary of wearing the chest strap, which always pokes through and feels uncomfortable."
_
"Perhaps my only complaint is that you can't change the color of the straps like the old Fitbit flex."
_
"The Fitbit Charge HR worked just as well as his strap type monitor."
_
"Having my heart rate available really helps too, and it's much easier than having a heart rate monitor with the strap you have to wear around your chest."
_
"The heart rate is as accurate as you're going to get without having a chest strap attached to you all day."
_
"But if you are at all serious about running for health and limiting yourself to one gadget while running (and maybe a second for music), you'll want to look at a more serious fitness watch like the Garmin Forefunner 225 ($300) or any of the many that use the significantly more accurate chest strap HR monitor."
_
"Polaris does as well (using a chest strap)."
_

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Support

Support:
"Support for this thing is terrible!"
_
"Not keeping my hopes up that this will be resolved after finding consistency within the Fitbit community that their customer support is not that great."
_
"I thought it was dead and after 3 phone calls to support I finally was properly walked through getting the proper update on the tracker."
_
"I received a completely defective product, and FitBit's support e-mail has been completely unresponsive."
_
"I wish I had heeded all the bad reviews and hundreds of thousands of complaints on the Fitbit Community Support message boards."
_
"Customer support in my opinion is extremely weak,"
_
"Fantastic company support."
_
"I contacted Fitbit to get another clasp and they were so great in there support with me they sent a whole new Charge HR in a matter of a week and all I was asking for was maybe 1$ clasp."
_
"I contacted Fitbit customer support (which used to be excellent), and was given advice that insulted my intelligence."
_
"But this great product suffers by poor support from the company behind it."
_
"I haven't been trying to lose weight with it but it does have a function that would give good support for those wishing to shed a few kg."
_

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Swimming

Swimming:
"I did not misuse the band, go swimming with it on or damage it in anyway, I just woke up one morning and it would not turn on or charge when plugged in."
_
"I enjoy swimming laps in the summer but the Charge HR is not recommended for this>Battery life says 5 days but in reality it's between 3 and 4 days."
_
"Since the tracking device is sometimes confused and is not water-proof so that swimming and water activities are not tracked it would be nice if the app included a NOTES field to track why the Fitbit info is not accurate for that day."
_
"My only complaint is that I can't where it while swimming."
_
"Fourth, not being able to wear it while swimming and showering is annoying."
_
"I am disappointed in that the Charge HR *is not waterproof* which means swimming with this unit is a non-starter and the device does not show the time on a constant basis which makes it a bit harder to replace a watch on a full-time basis."
_
"I would like it better if it correctly counted steps and mot=st of all.....if it was waterproof and able to be worn while swimming"
_
"I wouldn't suggest going that far down, but surface level swimming does not seem to be a problem at all."
_
"Fitbit, please make a device that is suitable for swimming."
_
"I wish they were waterproof for swimming but this is a great product."
_
"One thing that would be nice is if it was waterproof for tracking while swimming, etc."
_

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Sync

Sync:
"I was an UP fan, my first UP broke after a year and the UP3 didn't sync so I sent it back and bought the Fitbit Charge HR."
_
"Using this for a walking challenge at work, syncs with my FitBit app and then to my work related app for my fitness challenge using my android phone."
_
"Had to return due to device not being able to sync with Samsung 5."
_
"Sometimes takes more attempt to sync when travelling between various time zones, although manually setting it was much quicker."
_
"The problem was corrected once I synced it, but I still lost any steps not synced up to that point."
_
"I was never able to sync it."
_
"It was disappointing to learn this will not sync with my phone (HTC One, and a known issue with Fitbit but I had no idea when I bought it), but it would sync with my computer and my Kindle, so I wasn't too worried about it."
_
"We have it links to a Galaxy 3, IPhone 5 and a Galaxy Note5 and all sync great."
_
"Works pretty good with the PC dashboard, but there's issues with the data syncing with the Android app."
_
"I find My Fitness Pal's food database to be more complete, but it syncs well with MFP."
_
"It is very easy to learn, can be customized and syncs well with my fitness pal (the food tracker I use)."
_

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Track

Track:
"I am not able to use it to track my sleep because of this, even by wearing it loose, not tight."
_
"keeps track of my activity even when the battery shows dead - like yesterday"
_
"Wasn't happy at first because it wasn't keeping track of flights of stairs."
_
"It does not keep track of steps on a stepmill and not very accurate measuring bike activity."
_
"I thought it would be interesting to track how many steps I take in a day, unfortunately it also somehow counts a huge amount of steps when I'm driving, which I do a lot of at work."
_
"Pro:Simple Interface on the deviceEasy to setupEasy to use App Website designDaily challenges (can be personalized)Tracks Activity, Distance, Sleep and Heart Rate (and food intake through the app)Great Motivational toolCons:Occasionally uncomfortable on the wristBattery life can seem to short"
_
"This is a great way to track your daily activity."
_
"A good buy to anyone interested on keeping track of their fitness."
_
"I got it because I have fibro and I wanted to be able to track my sleep and activity "
_
"It works fabulously for tracking your sleep restlessness and I love how it tracks my heart rate during workouts so I have a better idea of how many calories I'm burning in each workout."
_
"Love being able to track my info."
_

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Tracking

Tracking:
"I am not going on to my 3rd tracker after product fails."
_
"No matter how you slice it, taking it off to charge it equals a missed day of tracking for me."
_
"The steps, calorie and distance tracking is a great way to challenge myself too."
_
"I got the HR specifically for the heart rate tracking, as most of my exercise these days is on the bike (which is hard to quantify with the other Fitbits)."
_
"Well, I'd like to give it a glowing review because after a few problems getting used to the new tracker, the product was working great for me."
_
"I am not good at tracking things myself, and I know I would have stopped a long time ago if this device required me to do something special."
_
"Great fitness tracker! "
_
"I loved the tracking, it seemed very accurate and I was so interested to know of all my interrupted sleep."
_
"It works fabulously for tracking your sleep restlessness and I love how it tracks my heart rate during workouts so I have a better idea of how many calories I'm burning in each workout."
_
"It's great to be able to check my heart rate and sleeping patterns in addition to the normal tracker options, and the app is great and keeps you motivated by competing with friends, etc."
_
"The heart rate monitor is very accurate and even the stair tracker is accurate."
_

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USB

USB:
"Main complaint, it should use a mini USB to recharge."
_
"I connected a USB extension to it so my problem is solved."
_
"Oh, and it has a non-standard charging connection, which means if you lose it you are hosed - this is a big fail Fitbit use a usb or something standard as a connection for power and data."
_
"Only negative is USB cord is short & update on it allows clock to come on when you tilt arm, so a little concerned it may kill the battery faster."
_
"Very unsatisfied with the proprietary USB conncector."
_
"My only complaint, the USB charging cable could have been a little longer than 11.25"
_
"An annoyance is only being able to charge the device using a USB cable."
_
"This thing is great About the only complaints I have are (1) the cord for charging is rather short and (2) It would have been so easy to use a USB Micro instead of their proprietary connector and seal it with a flap like most cell phones and GPS units."
_
"Battery life is ok, about 4 days and charging is easy using the supplied USB cable connected to the back of the watch and does not take long."
_
"So, now I either order one and wait for it to arrive it chalk it up to a life lesson (which means i really better order 2) or I find an activity tracker that uses a mini or micro USB like the ones I already have to carry and could easily replace anywhere.***update..."
_
"Why not use a standard USB cable instead of one that is easily lost."
_

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Vibrate

Vibrate:
"I have caught so many potentially missed calls because my phone will vibrate my fitbit!"
_
"Alerts on the wrist are nice: I hate the sound of any phone's alerts, so I only use the vibrate setting."
_
"My few small complaints:-Fitbit, please add a feature to vibrate the watch and remind you to drink water at certain intervals period of time."
_
"I had a Polar Loop for a year and it was good, but didn't vibrate."
_
"With it working as normal, I love the silent alarm that vibrates my hand in the morning."
_
"This device performs both of these functions moderately well, it also has a silent alarm that vibrates on your wrist should you decide you want to wake up to that as opposed to a jarring sound-based alarm."
_
"Well, 3 hours into my drive it vibrates that I'd hit 10,000!"
_
"Probably the best thing is the vibrate on call."
_

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Vibration

Vibration:
"It kind of works for call notifications - more often than not I'll get the vibrating notification on the Fitbit, glance at my phone and it says 'missed call' (Android).If they do text notifications I have a feeling they'll only do SMS from the phone's default app."
_
"Using features such as caller ID, vibration, and alarms quickly degrade the battery into unacceptable territory, and you'll be lucky to get a day and a half of use between charges."
_
"It is a very strong vibration which is not silent but is very effective at waking me up!"
_
"The one that surprised me that I enjoy the most is the vibration silent alarm."
_
"The vibrating alarm is very good, feels like a army of spiders crawling up your arm, it will wake you up and you will stand up in bed trying to either take it off or turn it off, whichever comes first."
_
"I love waking up to a mellow vibration rather than a 5 alarm fire sounding alarm that wakes half the neighborhood."
_
"About the only thing I have been truly happy with (and I actually LOVE this feature) is the vibrating alarm feature, which is how this managed to get three stars."
_
"I also love that you can create a silent vibrating alarm to wake yourself up so it doesn't wake up your partner."
_

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Warranty

Warranty:
"I'm not sure how long the warranty is, and how it works, but I'm disappointed with the product for only lasting 3 months."
_
"Disappointed the warranty was only 30 days."
_
"I bought this to replace my Charge HR which broke, then I got a warranty replacement, and it stopped working within 2 weeks."
_
"but I don't have great confidence that I will have positive results given the warranty language."
_
"I was disappointed the warranty through Amazon was only good for a month."
_
"Also their warranty service is not good."
_
"I've worked with fitbit customer service in the past and they have been amazing (seriously AMAZING) so I'm quite confident we can get these defects replaced under warranty."
_
"I love the Fitbit and it fit well but I didn't receive my extra warranty from Canopy"
_
"I shouldn't complain, because it's covered under warranty, but I know at least two other people who have had to replace their trackers as well."
_
"I was disappointed the warranty through Amazon was only good for a month."
_
"I was able to find the return policy and warranty on line."
_

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Waterproof

Waterproof:
"It is NOT waterproof and recommended to remove to let let you skin breath."
_
"Although i noticed this when ordering, it's frustrating the item isn't waterproof."
_
"Dislike that it's not waterproof."
_
"My only disappointment is that the Charge HR is not waterproof."
_
"The not so great: It's not waterproof, so you need to remember to take it off in the shower and cannot swim with it, the silent alarm is too subtle to be a true morning alarm, and it's unclear if the Charge HR accurately tracks activities such as spin class (you can keep it on your wrist and get a record of your heart rate, or you can attach it to your shoe and get a record of your movement without heart rate).Overall, it's a fun gadget that makes you more aware of your activity."
_
"My 2 disappointments: not waterproof and the HRM needs improvement."
_
"I would like it better if it correctly counted steps and mot=st of all.....if it was waterproof and able to be worn while swimming"
_
"Also, for anyone that is curious about its performance in water, I wear it swimming constantly and have unintentionally dove down to at least 15 feet without any negative effects, so it is at least fairly waterproof."
_
"I actually returned it, I didn't like that it doesn't count when you do weight lifting and I would have liked it to be waterproof as I do water aerobics."
_
"I wish I was able to change an activity from running to biking without deleting, and that this was waterproof, but otherwise it works well."
_
"This could easily be made waterproof (and I'm not talking submariner depths, but give me 10 feet or something, good for 2 hours, or whatever)."
_

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Wearing

Wearing:
"It was great at first, but after 5 months of wearing it, it is not accurate."
_
"I am not able to use it to track my sleep because of this, even by wearing it loose, not tight."
_
"I also take this opportunity to clean the band with non-detergent cleaner (or sometimes I use my damp towel to wipe it down if it's not too dirty or sweaty) and allow it to dry thoroughly before I place it back onI was worried about wearing the wristband so often because I have semi-sensitive skin, but immediately discovered how lightweight and almost unnoticeable it was when I first put it on."
_
"It's more the software and the community aspect of it than the device itself, but it's forced me to evaluate things I normally ignore because they're a key part of using the device (and it's metrics).- I really thought I'd get annoyed wearing a watch (I hate jewelry for the most part), but I don't even notice it most of the time."
_
"The only issues I have are its very uncomfortable to sleep while wearing it to track sleep and the battery only lasts two days instead of the five it says it should."
_
"Interestingly, it doesn't seem to matter that you are not wearing a good watch to an important meeting - these wearables appear to be socially neutral."
_
"I've been wearing it all summer in the pool with me, and has been a great tool towards my fitness goals."
_
"I've googled the problems I'm having and found a youtube video of an alternate way of wearing the Fitbit during exercise to get more accurate heart rate readings."
_
"It's stylish and as comfortable as wearing a watch."
_
"Have been wearing since I received this, love it so far!"
_
"I also take this opportunity to clean the band with non-detergent cleaner (or sometimes I use my damp towel to wipe it down if it's not too dirty or sweaty) and allow it to dry thoroughly before I place it back onI was worried about wearing the wristband so often because I have semi-sensitive skin, but immediately discovered how lightweight and almost unnoticeable it was when I first put it on."
_

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Weight

Weight:
"Other features I love: challenging other Fitbit users, challenging myself to achieve my desired weight (they have a program built right in the app), and monitoring my quality of sleep."
_
"I was worried I had chosen the wrong one since I am hoping to lose weight but I am glad I went with the large one because I had no idea you had to wear it higher on your wrist."
_
"Only complaint is the HR monitor isn't completely accurate when doing weight training or boot camp style exercises but that's mainly because of it reading from the wrist."
_
"I have always struggled with weight loss, and the sheer amount of conflicting information I researched to lose weight was overwhelming."
_
"It's not perfect, and I don't think I would recommend it for the hard core weight lifters or cross fitters out there, but I feel like it has some clear advantages over it's competition:- automatic sleep detection (no need to mentally log what time you fell asleep, or remember to put your tracker into sleep mode at night and then take it out again in the morning)- continuous heart rate- display (might not be a huge deal to some, but I want to be able to know my stats without my phone)- software (easy to use, food log has bar code scanner)Again, this tracker isn't perfect, and it definitely needs some improvement in some areas:- logs steps while driving (I have a short commute, so the difference is only about 20 steps, but I can see this being a huge problem for others)- comfort (I would actually prefer the HR monitor in the wrist strap like the Jawbone Up3)- call alert is uselessI would recommend this product to anyone looking to get themselves into wearable fitness trackers"
_
"Best weight watcher I've ever had."
_
"It has exceeded my expectation for weight loss, healthy eating and monitoring daily intake of water."
_
"Works well for maintaining a healthy weight."
_
"wear it all the time have lost 10lb up to now and this fitbit will help me reach my goal,the only thing I don't like is it says recharge every 5 days but mine is not lasting that long just wish it had a longer charge,only takes about 1 hr to charge up though,would recommend anyone that wants to lose weight to get one of these to help,its a watch and it is also comfortable to wear."
_
"I actually returned it, I didn't like that it doesn't count when you do weight lifting and I would have liked it to be waterproof as I do water aerobics."
_

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Wide

Wide:
"The only negative is that the band is too wide and at night it is not as comfortable as the Flex."
_
"- I measured my wrist carefully but it still doesn't fit - the hard body for the tracker sticks out longer than my wrist is wide and makes it rather uncomfortable to wear sometimes."
_
"Fitbit HR is wide and uncomfortable."
_
"I was worried that it would be too wide and look clunky, but it fits perfectly."
_
"This is definitely a wide margin of error if you consider the heart rate."
_
"flex is tons better - this is wide and cumbersome - and I don't believe that its accurate - not impressed with this at all -"
_
"The size of the band itself is not a problem, but the electronic portion is a bit too wide, causing gaps in the fit on my wrist."
_
"Wide on arm but love features"
_
"I was worried that it would be too wide and look clunky, but it fits perfectly."
_
"It's eye-opening to see how restless I am all night long (even if it thinks I'm asleep when I'm wide awake...)As a smaller-than-average person, it's also nice to get a measure of how many calories I burn during the day; it's much less than most online calculators spit out given my estimated level of activity during the day."
_
"I have a prominent wrist bone and the Charge HR wasn't too wide and didn't cause any discomfort."
_

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